The Latest in Travel

Welcome to the GuestCentric Podcast, hosted by Melissa Rodrigues, where we bring you intimate and engaging conversations with outstanding figures in the travel industry. Join us as we explore the inspiring journeys, innovative ideas, and behind-the-scenes stories of industry leaders, visionaries, and influencers. Whether you're a travel enthusiast, industry professional, or simply curious about the dynamic world of travel, our podcast offers unique insights and valuable perspectives straight from the experts.

The Latest in Travel Podcast with SΓ©rgio Serra - CTO at GuestCentric | EP 13

πŸŽ™οΈ Welcome to Episode 13 of the Latest in Travel Podcast! We're thrilled to have a special guest, SΓ©rgio Serra, Chief Technology Officer at GuestCentric, join us for an exciting discussion on the latest technology trends shaping the global hospitality and travel industry. 🌍 Key Topics Explored: 1️⃣ The impact of AI on online distribution and direct performance. 2️⃣ Must-have technologies for 2025, including the rising importance of mobile and automation. 3️⃣ Personalization trends and best practices for delivering unique guest experiences. 4️⃣ The importance of fostering and mentoring innovation within the industry. πŸ”Š Tune in as we delve into these crucial topics with SΓ©rgio's expert insights. Whether you're a hotelier or tech enthusiast, this episode is packed with valuable information on how technology is transforming the future of travel. Don’t forget to like, share, and subscribe for more engaging conversations on the latest trends in hospitality and technology. 🌟

09-25
01:15:37

The Latest in Travel Podcast with Andrew Rubinacci - Chief Advisory Officer at FLYR | EP 12

πŸŽ™οΈ Welcome to Episode 12 of the Latest in Travel Podcast! We're excited to host a special guest, Andrew Rubinacci, Chief Advisory Officer at FLYR, for an exhilarating discussion on the latest trends in revenue management and the travel industry. 🌍 Key Topics Explored: 1️⃣ The industry's shift towards more commercial strategies 2️⃣ Innovative approaches to maximizing all assets, beyond just room revenue. 3️⃣ Why focusing on profitable revenue is more crucial than ever. 4️⃣ A sneak peek into the future of revenue management. 5️⃣ The game-changing impact of AI and personalization on revenue management. πŸ”Š Join us as we dive deep into these dynamic topics with Andrew's expert insights. Whether you're a hospitality professional or a travel enthusiast, this episode is brimming with exciting information on how the industry is evolving. Don't forget to like, share, and subscribe for more captivating discussions on the latest trends in travel and hospitality. 🌟

07-24
01:18:21

The Latest in Travel Podcast with Edwin & Linde - Regional Managers at Hotels for Trees | EP 11

πŸŽ™οΈ Welcome to Episode 11 of the Latest in Travel Podcast! We're thrilled to have special guests Edwin Schaerlaeckens and Linde Borger, Regional Managers at Hotels for Trees across the US and Europe respectively, join us to delve into some of the most innovative and exciting discussions in sustainable travel and hospitality today. 🌍 Key Topics Explored: 1️⃣ Cutting-edge ideas for promoting a more sustainable travel and hospitality industry. 2️⃣ The enriching experience of living and working with diverse cultures. 3️⃣ Predictions and trends for the future of the travel and hospitality sector. 4️⃣ Practical steps hotels and other travel/hospitality companies can take towards a more sustainable future. πŸ”Š Join us as we dive deep into these topics with Edwin's and Linde's expert insights. Whether you're in the hospitality industry or simply a travel enthusiast, this episode is packed with valuable information on how sustainability can transform the travel experience. Don't forget to like, share, and subscribe for more insightful discussions on the evolving dynamics of the travel and hospitality world. 🌟

07-05
01:23:00

The Latest in Travel Podcast with Michael McCartan from IDeaS | EP 10

πŸŽ™οΈ Welcome to Episode 10 of the Latest in Travel Podcast! We're thrilled to have special guest Michael McCartan, the Area Vice President (EMEA) at IDeaS Revenue Management Solutions, join us to delve into some of the most cutting-edge discussions in hotel technology today. 🌍 Key Topics Explored: 1️⃣ The Evolution of Revenue Management and its Transformative Impact on Direct Business. 2️⃣ Exciting Predictions for Future Technology in the Hospitality Industry. 3️⃣ How AI and Automation are Revolutionizing Revenue Management. 4️⃣ The Power of Personalization: Transforming Offers and Pricing Strategies. πŸ”Š Join us as we dive deep into these topics with Michael's expert insights. Whether you're in the hospitality industry or simply a tech-savvy traveler, this episode is packed with valuable information on how technology can elevate the hotel experience. Don't forget to like, share, and subscribe for more thoughtful discussions on the evolving dynamics of the travel and hospitality world. 🌟

06-26
01:12:15

The Latest in Travel Podcast with Mark Fancourt from TRAVHOTECH | EP 9

πŸŽ™οΈ Welcome to Episode 9 of the Latest in Travel Podcast! We're excited to have special guest Mark Fancourt, co-founder of TRAVHOTECH, join us to delve into some of the most cutting-edge discussions in hotel technology today. 🌍 Key Topics Explored: 1️⃣ Why embracing technology is not just beneficial but essential for hotels in the modern travel market. 2️⃣ How hotels can balance advanced technology and personal engagement to enhance guest experiences. 3️⃣ How AI is reshaping online distribution and marketing in travel and hospitality 4️⃣ Unpacking the best ways to leverage technology and Human Resources to deliver a truly personalized service to guests. 5️⃣ A Look at the current and emerging tech trends that are shaping the future of hospitality and travel πŸ”Š Join us as we dive deep into these topics with Mark's expert insights. Whether you're in the hospitality industry or simply a tech-savvy traveler, this episode is packed with valuable information on how technology can elevate the hotel experience. Don't forget to like, share, and subscribe for more thoughtful discussions on the evolving dynamics of the travel and hospitality world. 🌟

06-26
01:25:58

The Latest in Travel Podcast with Maria Yacoub from Great Hotels of the World | EP 8

πŸŽ™οΈ Welcome to Episode 8 of the Latest in Travel Podcast! We're thrilled to have Maria Yacoub, the Global Sales Director at Great Hotels of the World, share her invaluable insights with us. 🌍 Key Topics Explored: 1️⃣ Discover innovative strategies that can make hotels truly stand out in today's travel market. 2️⃣ Unpack the rising demand for Tier 2 destinations and what this means for the travel industry. 3️⃣ Learn about the growing importance of sustainability in the hospitality sector and how hotels are adapting. 4️⃣ Explore the critical role of service excellence and personalization in shaping guest experiences. πŸ”Š Join us as we uncover the latest trends and strategies in the hospitality industry. Whether you're part of the industry or a travel aficionado, Maria's expertise will provide you with fresh perspectives and actionable insights. Don't forget to like, share, and subscribe for more deep dives into the travel world's evolving landscape. 🌟

06-26
01:21:02

The Latest in Travel Podcast with John McAuliffe from Purpose & Promise | EP 7

πŸŽ™οΈ Welcome to Episode 7 of the Latest in Travel Podcast, where we're excited to feature John McAuliffe, who currently serves as a strategic advisor to SaaS companies worldwide, coaching CEOs of technology and eCommerce companies on scaling and growing their businesses. πŸš€ Key Points Explored: 1️⃣ Transforming Customer Experience: Uncover the game-changing strategies to make your customers' experiences unforgettable. 2️⃣ Riding the Wave of Tech Evolution: Learn how to stay ahead in the fast-paced world of evolving technologies and shifting consumer desires. 3️⃣ From Groundwork to Skyrocketing: The ultimate guide to not just building but massively scaling your Hotel Business. 4️⃣ The Magic of Personalization: Discover how tailoring experiences can revolutionize your business model. 5️⃣ Unleashing Potential with Technology: Explore how technology acts not just as a tool, but as a catalyst for growth and innovation. πŸ”Š Don't miss out on this discussion! Whether you're a seasoned industry veteran or a fervent enthusiast of the travel and technology fusion, John's insights are bound to spark inspiration and drive for your ventures. Smash that like, hit share, and subscribe to unlock the treasure trove of industry secrets and strategies. 🌟

06-26
01:08:48

The Latest in Travel Podcast with Carmen O'Brien from SiteMinder | EP 6

πŸŽ™οΈ Welcome to Episode 6 of the Latest in Travel Podcast, where we're excited to feature Carmen O’Brien, the Global Director of Strategic Accounts at SiteMinder. Carmen brings a rich background with over 10 years of experience in the industry, ready to share her insights and expertise. πŸ” Key Points Explored: 1️⃣ Human Behavior and Psychology in Hospitality: Understanding and Enhancing the Customer Experience 🧠🏨 2️⃣ Leadership in Technology Transformation: Navigating Teams through Evolving Industry Landscapes πŸ’‘πŸ‘₯ 3️⃣ Fostering a Culture of Innovation: Strategies for Team Empowerment and Enhanced Customer Experiences πŸš€πŸŒŸ 4️⃣ Personalizing Guest Experiences: The Role of Psychology in Tailoring Travel Services πŸ›ŽοΈπŸ” 5️⃣ Balancing High-Tech and High-Touch: Integrating AI While Maintaining Personalized Services πŸ€–πŸ’¬ πŸ”Š Tune in for a dynamic and insightful discussion! Whether you’re an industry professional or just passionate about the evolving world of travel and technology, Carmen's expertise will offer valuable perspectives. We'll delve into how psychology shapes customer experiences, the challenges and strategies of leading teams through technological changes, ways to cultivate innovation, and the importance of personalization in the hospitality sector. Remember to like, share, and subscribe for more industry insights and strategies. 🌟

06-26
01:00:43

The Latest in Travel Podcast with Alex Barros from BEONx | EP 5

πŸŽ™οΈ Welcome to Episode 5 of the Latest in Travel Podcast, where we catch up with Alex Barros, a Consultant and Entrepreneur in Travel & Technology, currently serving as Chief Marketing & Innovation Officer at BEONx. Join us for an insightful conversation touching upon crucial aspects that influence the hospitality and travel industry. πŸ” Key Points Explored: 1️⃣ Sustainability and Profitability in the Hospitality Sector πŸŒΏπŸ’° 2️⃣ Collaboration with Startups: Navigating Innovation in Travel πŸš€πŸŒ 3️⃣ Cultural Exploration Through Travel: Enriching Perspectives ✈️🌍 4️⃣ AI's Impact on the Travel Industry πŸ€–πŸ¨ πŸ”Š Tune in for expert insights and practical tips! Remember to like, share, and subscribe for a regular dose of insights into the latest industry trends and strategies for your business. 🌟

06-24
01:16:14

The Latest in Travel with JoΓ£o Trindade from Guestcentric | EP4

πŸŽ™οΈ Welcome to Episode 4 of the Latest in Travel Podcast, where we catch up with JoΓ£o Trindade, the VP of Marketing & Product at Guestcentric. Join us for an in-depth conversation centred around the pivotal aspects of hotel branding, web design, and strategies for hotels to establish a compelling brand presence to enhance their direct business growth. πŸ” Key Points Explored: 1️⃣ The Art of Branding: Crafting a Powerful Identity for Hotels πŸ¨πŸ’Ό 2️⃣ Web Design Essentials: Enhancing User Experience for Increased Engagement πŸ’»πŸŒ 3️⃣ Direct Business Growth Strategies: Leveraging a Strong Brand Presence πŸš€πŸŒŸ πŸ”Š Tune in for expert insights and practical tips! Whether you're deeply rooted in the hospitality industry or simply a passionate travel enthusiast, this episode promises valuable takeaways. Remember to like, share, and subscribe for a regular dose of insights into industry trends and strategies. 🌟

06-24
01:26:59

The Latest in Travel with David Chestler from ProVision Partners | EP 3

πŸŽ™οΈ Welcome to Episode 3 of the Latest in Travel Podcast! Join us for an exciting conversation with David Chestler, the President and Co-Founder of PROVision Partners, a Travel & Hospitality Advisory Practice that delivers solutions to help industry companies with strategies focused on technology, distribution, and more. With over 30 years’ experience as a revenue catalyst and a strategic advisor, David is passionate about helping hospitality and travel companies grow and succeed in a competitive and dynamic market landscape. πŸ” Key Points Covered: 1️⃣ Direct Business Growth: Navigating Distribution Trends πŸ“ˆ 2️⃣ Fostering Innovation: Transforming Travel with Startup Spirit πŸš€ 3️⃣ Adapting to the Future: The Impact of AI on Hotels πŸ€– 4️⃣ Bridging Borders: Travel as a Force for Unity 🌍 5️⃣ Harnessing Data: Creating Seamless Guest Experiences πŸ”‘πŸ“± πŸ”Š Tune in for expert insights! Whether you're in the industry or a travel enthusiast, this episode offers valuable takeaways. Like, share, subscribe for more industry knowledge. 🌟

06-24
01:13:09

The Latest in Travel Podcast with Sarah Curra, Marketing & Communications Consultant | EP2

πŸŽ™οΈ Welcome to Episode 2 of the Latest in Travel Podcast! Join us for an exciting conversation with Sarah Curra, a seasoned Marketing & Communications Consultant in the hospitality industry. πŸ” Key Points Covered: 1️⃣ Adapting to hybrid work models in hospitality. πŸ¨πŸ’Ό 2️⃣ Streamlining processes for efficiency and guest satisfaction. πŸ”„πŸ›οΈ 3️⃣ Encouraging conscious travel choices for a greener future. 🌱🌍 4️⃣ Exploring the latest trends in hotel guest experiences. 🌟🏩 5️⃣ Balancing technology and personal touch for memorable stays. πŸ“±β€οΈ πŸ”Š Tune in for expert insights! Whether you're in the industry or a travel enthusiast, this episode offers valuable takeaways. Like, share, subscribe for more industry wisdom. 🌟

06-22
37:13

The Latest in Travel with Gavin Eccles, Management Consultant & Professor of Aviation & Tourism | EP1

πŸŽ™οΈβœˆοΈ Welcome to the debut episode of 'The Latest in Travel' podcast by Guestcentric! 🌍🌟 Join our lively co-hosts and special guest, Gavin Eccles - Management Consultant & Professor of Tourism and Aviation to learn about the latest travel trends in 2023. Below are some of the topics we've covered: 1️⃣ Travel demand in 2023 & beyond πŸ“ˆπŸ” 2️⃣ Elevating travel experiences πŸ›«βœ¨ 3️⃣ Navigating travel costs in the current economic landscape πŸ’°πŸοΈ 4️⃣ Industry collaboration for seamless consumer experiences πŸ€πŸ’Ό 5️⃣ Impact of technology & generative AI in travel πŸš€πŸ€– Fasten your seatbelts and listen now!

06-22
51:01

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