The Limitless Leadership Podcast

Become a Pro today by partnering with Shop Marketing Pros for your shop’s digital marketing services. Stop wasting your marketing dollars and connect with them at https://www.shopmarketingpros.com.Lead your shop to the next level by planning your marketing at the Plan With The Pros workshop. You’ll get three days of intensive training with the Shop Marketing Pros team and create your 2026 marketing plan for your shop. Ready to become a Pro? Reserve your space at https://www.planwiththepros.com.Free up your team, boost efficiency, and increase profits without the extra workload. Hub Shop Solutions- Unlock your shop’s full potential by visiting https://www.hubshopsolutions.com to schedule a demo today.In this episode, Josh Parnell is joined by Benjie and Kristy Burris, owners of Frog Pond Performance in Oakboro, North Carolina, for a conversation at the 2025 ASTA Expo. Benjie and Kristy share their journey of building a business and family, emphasizing the importance of resilience and teamwork during challenging times. They discuss strategies for creating a positive shop culture, including daily huddles, individualized development plans, and servant leadership.Timestamps: 00:00 "The ASTA Expo is GREAT"03:27 "Growth Through Challenges and Community"09:23 "Resilience, Persistence, and Family"10:44 Prioritize One-on-One Meetings16:06 "Golden Moments with Family"19:19 "Impactful Boy Scouts Mentorship"22:33 Employee Development Goals Workshop24:28 From Job to Career Transformation27:42 "Recognition as Leadership ROI"33:00 "Team Huddles and Integrity"34:57 "Leadership: Responsibility, Not Control"38:26 "Fail to Prepare and Prepare to Fail"39:57 Grateful for Relationships  I'm Josh Parnell, Founder and CEO of Limitless Leadership. As a leadership coach, trainer, and speaker, I help aspiring leaders in the automotive repair industry tap into unrecognized potential to achieve limitless results.For more information, please visit limitlessleadership.co and check out The Limitless Leadership Blueprint HERE

Become a Pro today by partnering with Shop Marketing Pros for your shop’s digital marketing services. Stop wasting your marketing dollars and connect with them at https://www.shopmarketingpros.com.Lead your shop to the next level by planning your marketing at the Plan With The Pros workshop. You’ll get three days of intensive training with the Shop Marketing Pros team and create your 2026 marketing plan for your shop. Ready to become a Pro? Reserve your space at https://www.planwiththepros.com.Free up your team, boost efficiency, and increase profits without the extra workload. Hub Shop Solutions- Unlock your shop’s full potential by visiting https://www.hubshopsolutions.com to schedule a demo today.Dutch Silverstein is a retired shop owner and former American Airlines captain. Dutch's daughter Ana also hung out for this episode. Dutch shares his journey from aviation to auto repair, highlighting the importance of investing in personal and professional development despite industry instability. The conversation dives deep into the need for proficiency-based testing in the automotive industry, emphasizing that true expertise requires more than passing standardized exams. Ana reflects on the leadership lessons learned from her father, illustrating how clarity, directness, and resilience play crucial roles both at home and in the workplace.Timestamps: 00:00 "ASTA Expo is Awesome!"03:46 Journey from Mechanic to Airline Pilot09:10 Creating Safety for Clarity & Trust12:55 Emotional Intelligence in Hiring15:54 Shop Credentials Enhance Customer Trust17:26 Mechanic Certification Awareness Lacking22:08 "Public Ignorance of Certification Value"25:11 "Dedication and Leadership Lessons"27:50 "Choosing Responsibility Over Resentment"32:42 "Embrace Change: Be a Leader"34:24 "Delegating Leadership Insight"  I'm Josh Parnell, Founder and CEO of Limitless Leadership. As a leadership coach, trainer, and speaker, I help aspiring leaders in the automotive repair industry tap into unrecognized potential to achieve limitless results.For more information, please visit limitlessleadership.co and check out The Limitless Leadership Blueprint HERE

Become a Pro today by partnering with Shop Marketing Pros for your shop’s digital marketing services. Stop wasting your marketing dollars and connect with them at https://www.shopmarketingpros.com.Lead your shop to the next level by planning your marketing at the Plan With The Pros workshop. You’ll get three days of intensive training with the Shop Marketing Pros team and create your 2026 marketing plan for your shop. Ready to become a Pro? Reserve your space at https://www.planwiththepros.com.Free up your team, boost efficiency, and increase profits without the extra workload. Hub Shop Solutions- Unlock your shop’s full potential by visiting https://www.hubshopsolutions.com to schedule a demo today.In this episode, Josh Parnell is joined by Amber Wright, VP of Business Development at Tekmetric, live from the ASTA Expo 2025. Amber says she's passionate about people-focused leadership and the power of resilience. They also discuss the value of vulnerability as a leader, the importance of accountability and faith in overcoming challenges, and strategies for navigating fear of change in business.Timestamps: 00:00 "Amber and Josh Have a Lot in Common"05:08 "Prioritizing People for Success"08:00 Leadership and Trust in Education12:36 Overcoming Fear's Negative Mindset15:10 "Embracing the J Curve"18:31 Focus on One Simple Impact20:46 "Effective Leadership Through Engagement"23:34 "Importance of Listening in Communication"26:48 "Vulnerability: Career's Cornerstone"30:09 Empathy and Connection in Conversations34:56 Questioning Thought Validity for Success39:01 Tekmetric: Launching All-in-One Platform40:40 Tektonic is Coming Up in Huston!  I'm Josh Parnell, Founder and CEO of Limitless Leadership. As a leadership coach, trainer, and speaker, I help aspiring leaders in the automotive repair industry tap into unrecognized potential to achieve limitless results.For more information, please visit limitlessleadership.co and check out The Limitless Leadership Blueprint HERE

Become a Pro today by partnering with Shop Marketing Pros for your shop’s digital marketing services. Stop wasting your marketing dollars and connect with them at https://www.shopmarketingpros.com.Lead your shop to the next level by planning your marketing at the Plan With The Pros workshop. You’ll get three days of intensive training with the Shop Marketing Pros team and create your 2026 marketing plan for your shop. Ready to become a Pro? Reserve your space at https://www.planwiththepros.com.Free up your team, boost efficiency, and increase profits without the extra workload. Hub Shop Solutions- Unlock your shop’s full potential by visiting https://www.hubshopsolutions.com to schedule a demo today.In this episode, Josh Parnell is joined by Bobby McGraw, a pastor and leadership coach from the Atlanta area. Bobby shares powerful truths on leading both paid teams and large groups of volunteers, emphasizing the importance of vision casting and valuing each individual’s unique story. He also discusses the need to embrace the “messiness” of teams by understanding different backgrounds and perspectives, and highlights the concept of “going pro” in leadership, encouraging listeners to treat leadership as a profession that requires continuous growth and feedback.Timestamps: 00:00 Social Media's Impactful Assignments04:37 Inspiring Leadership Through Vision09:15 "Go Pro as Leaders"11:44 "Go Pro: Lifelong Learning"13:45 360-Degree Feedback's Transformative Power17:50 "Everyone Needs a Trusted Mentor"21:07 Understanding Hidden Psychological Triggers25:37 "Adaptive Leadership: Assess and Respond"28:45 Balanced Leadership Approach32:31 Celebrate Employees' Growth and Departure36:01 Leadership: Embrace the Journey36:38 Mutual Grace and Understanding  I'm Josh Parnell, Founder and CEO of Limitless Leadership. As a leadership coach, trainer, and speaker, I help aspiring leaders in the automotive repair industry tap into unrecognized potential to achieve limitless results.For more information, please visit limitlessleadership.co and check out The Limitless Leadership Blueprint HERE

Become a Pro today by partnering with Shop Marketing Pros for your shop’s digital marketing services. Stop wasting your marketing dollars and connect with them at https://www.shopmarketingpros.com.Lead your shop to the next level by planning your marketing at the Plan With The Pros workshop. You’ll get three days of intensive training with the Shop Marketing Pros team and create your 2026 marketing plan for your shop. Ready to become a Pro? Reserve your space at https://www.planwiththepros.com.Free up your team, boost efficiency, and increase profits without the extra workload. Hub Shop Solutions- Unlock your shop’s full potential by visiting https://www.hubshopsolutions.com to schedule a demo today.In this episode, Josh Parnell is joined by Michelle Tansey, shop owner, industry advocate, and board member for Women in Auto Care and the Silicon Valley Chamber. Michelle shares her strategies for building and maintaining a high-performing team culture, emphasizing that people must come before process and profit. She details how hiring for cultural fit, retaining top talent, and leading with both accountability and kindness have been key to her success.Timestamps: 00:00 "The Power of Showing Up"05:19 "Team Building Tips"09:07 Cultivating People-Driven Performance Culture12:59 "Core Values Guide Every Decision"13:53 Welcoming Competitors in Business17:15 Belief Fuels Conviction and Influence21:53 Supporting Employees' Financial Well-being23:49 "One-on-One Meetings Boost Engagement"26:32 "Building Strong Team Culture"32:29 SOP Compliance is Mandatory33:20 SOPs Boost Business Efficiency  I'm Josh Parnell, Founder and CEO of Limitless Leadership. As a leadership coach, trainer, and speaker, I help aspiring leaders in the automotive repair industry tap into unrecognized potential to achieve limitless results.For more information, please visit limitlessleadership.co and check out The Limitless Leadership Blueprint HERE

Become a Pro today by partnering with Shop Marketing Pros for your shop’s digital marketing services. Stop wasting your marketing dollars and connect with them at https://www.shopmarketingpros.com.Lead your shop to the next level by planning your marketing at the Plan With The Pros workshop. You’ll get three days of intensive training with the Shop Marketing Pros team and create your 2026 marketing plan for your shop. Ready to become a Pro? Reserve your space at https://www.planwiththepros.com.Free up your team, boost efficiency, and increase profits without the extra workload. Hub Shop Solutions- Unlock your shop’s full potential by visiting https://www.hubshopsolutions.com to schedule a demo today.In this episode, Josh Parnell talks with Brian Holasek, Director of Men’s Ministry and a veteran firefighter with over 20 years of leadership experience. Brian opens up about his battle with PTSD and depression, revealing how seeking counseling and building a strong support system helped him move from darkness to purpose-driven leadership. He also shares the importance of connection and vision in the workplace, encouraging leaders to engage meaningfully with their teams and cultivate environments where growth—and even failure—are embraced as key steps to success. Timestamps: 00:00 "Welcome Brian Holasek04:52 "Finding Strength to Lead"08:46 Finding the Right Therapist09:43 "Roof Rippers: Faithful Friendship"13:35 "Clarity and Direction Fuel Engagement"18:04 Effective Onboarding and Influence Strategy20:41 "Why Am I Here?" Journey24:42 Assessing Home and Group Well-Being25:44 Effective One-on-One Meetings Advice28:47 Leadership Advice from Fire Service Veteran31:42 "Unlocking Leadership Potential"  I'm Josh Parnell, Founder and CEO of Limitless Leadership. As a leadership coach, trainer, and speaker, I help aspiring leaders in the automotive repair industry tap into unrecognized potential to achieve limitless results.For more information, please visit limitlessleadership.co and check out The Limitless Leadership Blueprint HERE

It's episode 100!! So cool that we've made it this far together on a journey of leadership. Today, Josh reflects on the journey so far and highlights some of the most impactful responses to the recurring question, “What does leadership mean to you?” Key takeaways that Josh points out are the importance of daily gratitude, the fact that leadership is a function of service, authenticity, and building trust with others.Timestamps:00:00 "Limitless Leadership: Defining Leadership"04:49 Impact of Childhood Labels08:17 Leadership Accountability and Employee Fit10:16 Leadership: Supporting and Elevating People15:06 "Becoming a Great Technician"17:30 Visionary Leadership: Serve and Inspire20:37 "True Leadership and Meaningful Influence"22:49 Trust-Based Empowerment Leadership26:58 "Unique Perspectives, Positive Influence"  I'm Josh Parnell, Founder and CEO of Limitless Leadership. As a leadership coach, trainer, and speaker, I help aspiring leaders in the automotive repair industry tap into unrecognized potential to achieve limitless results.For more information, please visit limitlessleadership.co and check out The Limitless Leadership Blueprint HERE

Become a Pro today by partnering with Shop Marketing Pros for your shop’s digital marketing services. Stop wasting your marketing dollars and connect with them at https://www.shopmarketingpros.com.Lead your shop to the next level by planning your marketing at the Plan With The Pros workshop. You’ll get three days of intensive training with the Shop Marketing Pros team and create your 2026 marketing plan for your shop. Ready to become a Pro? Reserve your space at https://www.planwiththepros.com.Free up your team, boost efficiency, and increase profits without the extra workload. Hub Shop Solutions- Unlock your shop’s full potential by visiting https://www.hubshopsolutions.com to schedule a demo today.Kathleen Callahan is a shop owner, industry advocate, and vice chair for Women in Auto Care. Today, Kathleen shares the powerful impact of industry conferences and networking on shop growth, advocating for business owners to invest in both their personal development and their teams’. She also brings up the Repair Act and how access to vehicle repair data is crucial for the future of independent shops. Finally, Kathleen offers actionable advice on leadership, focusing on empowering teams to achieve their own goals and emphasizing that relationship-building is key to long-term customer loyalty and business success. Timestamps:00:00 "Advocacy for Aftermarket Repair Rights"03:56 Changes in Vehicle Data Access08:28 Mismanaged Business Lessons12:07 "Connection Boosts Performance"15:12 Empowering Team through Vision Training17:10 "Focus on Three Key Takeaways"21:14 Clashing Personalities and Career Changes25:18 Passionate Leadership Defined28:21 Empowerment and Decision-Making Strategy31:36 "Set Souls on Fire"35:12 Distinguishing Consumers, Customers, Clients38:19 Youth Value Environmental Impact41:03 "Prioritizing People Over Transactions"44:07 Influenced by Introverts  I'm Josh Parnell, Founder and CEO of Limitless Leadership. As a leadership coach, trainer, and speaker, I help aspiring leaders in the automotive repair industry tap into unrecognized potential to achieve limitless results.For more information, please visit limitlessleadership.co and check out The Limitless Leadership Blueprint HERE

Become a Pro today by partnering with Shop Marketing Pros for your shop’s digital marketing services. Stop wasting your marketing dollars and connect with them at https://www.shopmarketingpros.com.Lead your shop to the next level by planning your marketing at the Plan With The Pros workshop. You’ll get three days of intensive training with the Shop Marketing Pros team and create your 2026 marketing plan for your shop. Ready to become a Pro? Reserve your space at https://www.planwiththepros.com.Free up your team, boost efficiency, and increase profits without the extra workload. Hub Shop Solutions- Unlock your shop’s full potential by visiting https://www.hubshopsolutions.com to schedule a demo today.In this episode, Josh Parnell is joined by Jessee Potter and Ryan Ragan from the Automotive Service and Tire Alliance (ASTA) to discuss the upcoming ASTA Expo and the organization’s community impact. Ryan explains the origins and mission of ASTA, emphasizing their support for independent shop owners through advocacy and education. Jesse highlights the importance of the ASTA community and previews new and exciting events at this year’s Expo, including unique social gatherings and expanded training opportunities.Register for the ASTA Expo HERE Timestamps:00:00 "Membership Perks and Community Value"03:25 Industry Growth and Networking Journey08:57 Event Highlights: Gameday, Bar, Cigar Rolling13:24 Expo Blends Fun and Training15:54 "Value Beyond the Training Sessions"17:34 Immediate Action and Crazy Ideas23:19 "ASTA Expo: Transformative Impact"25:58 "Experience Show Growth Yourself"27:48 Eccentric Dan  I'm Josh Parnell, Founder and CEO of Limitless Leadership. As a leadership coach, trainer, and speaker, I help aspiring leaders in the automotive repair industry tap into unrecognized potential to achieve limitless results.For more information, please visit limitlessleadership.co and check out The Limitless Leadership Blueprint HERE

Become a Pro today by partnering with Shop Marketing Pros for your shop’s digital marketing services. Stop wasting your marketing dollars and connect with them at https://www.shopmarketingpros.com.Lead your shop to the next level by planning your marketing at the Plan With The Pros workshop. You’ll get three days of intensive training with the Shop Marketing Pros team and create your 2026 marketing plan for your shop. Ready to become a Pro? Reserve your space at https://www.planwiththepros.com.Free up your team, boost efficiency, and increase profits without the extra workload. Hub Shop Solutions- Unlock your shop’s full potential by visiting https://www.hubshopsolutions.com to schedule a demo today. In this episode, Josh is joined by Kate Wiggins, leadership program manager and facilitator. Kate shares her expertise on building a sense of community through leadership cohorts, emphasizing the importance of psychological safety and inclusivity. Drawing from her own journey as a former business owner, Kate highlights the challenges of leadership loneliness and the benefits of cultivating “intrapreneurs” within an organization.Want to learn more about cultivating intrapreneurs in you business? Podcast listeners receive 50% OFF a 4-session course led by Kate, by clicking this link: www.eventbrite.com/e/1628613660299/?discount=LimitlessTimestamps: 00:00 "Building Collaborative Leadership Programs"06:04 Leadership Through Personal Growth09:51 Former Coffee Shop Owner's Experience11:39 Cultivating Intrapreneurship in Employees15:03 Empowering Team Member Voices19:32 Unleashing Workplace Potential21:57 Modern Leadership: Self-Care First26:06 "Leadership Gift: Faith in Potential"28:23 "Faith Over Fear Inspires Confidence"32:18 Influence of Social Proximity36:31 Setting and Keeping Boundaries38:54 Cultivating Intrapreneurship in Small Business41:44 Unlocking Leadership Potential  I'm Josh Parnell, Founder and CEO of Limitless Leadership. As a leadership coach, trainer, and speaker, I help aspiring leaders in the automotive repair industry tap into unrecognized potential to achieve limitless results.For more information, please visit limitlessleadership.co and check out The Limitless Leadership Blueprint HERE

Become a Pro today by partnering with Shop Marketing Pros for your shop’s digital marketing services. Stop wasting your marketing dollars and connect with them at https://www.shopmarketingpros.com.Lead your shop to the next level by planning your marketing at the Plan With The Pros workshop. You’ll get three days of intensive training with the Shop Marketing Pros team and create your 2026 marketing plan for your shop. Ready to become a Pro? Reserve your space at https://www.planwiththepros.com.Free up your team, boost efficiency, and increase profits without the extra workload. Hub Shop Solutions- Unlock your shop’s full potential by visiting https://www.hubshopsolutions.com to schedule a demo today.In this episode, Josh Parnell is joined by James Scotto, shop owner of Future Auto Repair in Bossier City, Louisiana. James shares his journey from a finance career into running his family’s auto repair shop, highlighting the pivotal role that continual learning and professional development played in transforming his business and team culture. Together, Josh and James dive into themes of servant leadership, the importance of casting a clear vision, and how building a supportive team culture requires consistency and a commitment to surrounding yourself with high achievers.Timestamps: 00:00 From Finance to Family Business03:28 "Face It Till You Make It"08:58 Casting Vision is Critical10:18 "Beware Mediocrity's Lollipop"15:21 Thoughts Drive Outcomes16:49 Empathy Boosts Employee Engagement19:53 Leadership: Energy or Title?25:17 Effective Leadership and Feedback Dynamics27:43 "Embracing Radical Candor in Feedback"30:32 Timeless Wisdom from Carnegie33:21 Leadership in Uncertainty  I'm Josh Parnell, Founder and CEO of Limitless Leadership. As a leadership coach, trainer, and speaker, I help aspiring leaders in the automotive repair industry tap into unrecognized potential to achieve limitless results.For more information, please visit limitlessleadership.co and check out The Limitless Leadership Blueprint HERE

Become a Pro today by partnering with Shop Marketing Pros for your shop’s digital marketing services. Stop wasting your marketing dollars and connect with them at https://www.shopmarketingpros.com.Lead your shop to the next level by planning your marketing at the Plan With The Pros workshop. You’ll get three days of intensive training with the Shop Marketing Pros team and create your 2026 marketing plan for your shop. Ready to become a Pro? Reserve your space at https://www.planwiththepros.com.Free up your team, boost efficiency, and increase profits without the extra workload. Hub Shop Solutions- Unlock your shop’s full potential by visiting https://www.hubshopsolutions.com to schedule a demo today.Dan Thieken is the owner of Kreager Tire and Service in Millersport, Ohio. Today, Dan shares his people-first leadership philosophy, emphasizing how strong relationships with employees, clients, and vendors are essential to creating a successful business. He highlights the importance of fostering a supportive, stress-free team culture and discusses how leading with empathy and humility breeds loyalty and high employee retention.Timestamps:00:00 "Pursuit of Perfection in Business"05:09 "Behavior Shaped by Past Mistreatment"07:55 Empowering Employee-Driven Culture10:45 Promoting Training for Retail Teams14:09 Business Owner's Stressful Responsibilities17:44 Resetting Oil Light Importance20:44 Costly Impact of Manager Turnover26:00 Impactful Humility27:20 "Join Us at ASTA Expo"  I'm Josh Parnell, Founder and CEO of Limitless Leadership. As a leadership coach, trainer, and speaker, I help aspiring leaders in the automotive repair industry tap into unrecognized potential to achieve limitless results.For more information, please visit limitlessleadership.co and check out The Limitless Leadership Blueprint HERE

Become a Pro today by partnering with Shop Marketing Pros for your shop’s digital marketing services. Stop wasting your marketing dollars and connect with them at https://www.shopmarketingpros.com.Lead your shop to the next level by planning your marketing at the Plan With The Pros workshop. You’ll get three days of intensive training with the Shop Marketing Pros team and create your 2026 marketing plan for your shop. Ready to become a Pro? Reserve your space at https://www.planwiththepros.com.Free up your team, boost efficiency, and increase profits without the extra workload. Hub Shop Solutions- Unlock your shop’s full potential by visiting https://www.hubshopsolutions.com to schedule a demo today.In this episode, Josh Parnell is joined by longtime friend and financial stewardship consultant Tyler Hennessee. Tyler shares how he went from ministry to entrepreneurship, emphasizing the importance of stewarding resources wisely and leading with faith rather than fear. He also offers frank advice on managing money, challenging you to question the status quo and seek continuous growth both personally and professionally.Timestamps:00:00 20-Year Ministry Journey06:30 Fear-Based Financial Mindset Risks07:25 "Choosing Faith Over Fear"11:54 Embracing Faith and Entrepreneurship15:19 "Challenges and Growth in Ministry"17:49 "Inner Struggles and Self-Growth"22:56 "Prioritizing Presence and Family"25:20 "Being a True Leader"27:18 Authentic Leadership and Legacy32:56 "Hard Makes You Better"  I'm Josh Parnell, Founder and CEO of Limitless Leadership. As a leadership coach, trainer, and speaker, I help aspiring leaders in the automotive repair industry tap into unrecognized potential to achieve limitless results.For more information, please visit limitlessleadership.co and check out The Limitless Leadership Blueprint HERE

Become a Pro today by partnering with Shop Marketing Pros for your shop’s digital marketing services. Stop wasting your marketing dollars and connect with them at https://www.shopmarketingpros.com.Lead your shop to the next level by planning your marketing at the Plan With The Pros workshop. You’ll get three days of intensive training with the Shop Marketing Pros team and create your 2026 marketing plan for your shop. Ready to become a Pro? Reserve your space at https://www.planwiththepros.com.Free up your team, boost efficiency, and increase profits without the extra workload. Hub Shop Solutions- Unlock your shop’s full potential by visiting https://www.hubshopsolutions.com to schedule a demo today.In this episode, Josh Parnell is joined by Matt Wagg, shop owner, business coach, and training instructor with Auto Ignite Management. Matt shares his leadership journey, and how he now views challenges as opportunities rather than inconveniences. He discusses how effective leadership is rooted in active listening, genuine communication, and building trust within a team. Timestamps: 00:00 Diesel Career Journey Beginnings03:45 Observant Leadership Spurs Career Growth08:09 From Business Class to Business Owner10:52 "Perspective Drives Opportunity Capture"16:30 "Leadership: Clarity and Direction"18:30 Lease Denial After Long Wait21:34 Faith's Role in Business Resilience23:58 Avoid Hiring Friends28:35 Building Trust Through Genuine Care30:59 Essential Leadership Traits and Skills36:24 Passionate Coaching for Shop Owners37:24 "Book a Free Discovery Call"  I'm Josh Parnell, Founder and CEO of Limitless Leadership. As a leadership coach, trainer, and speaker, I help aspiring leaders in the automotive repair industry tap into unrecognized potential to achieve limitless results.For more information, please visit limitlessleadership.co and check out The Limitless Leadership Blueprint HERE

Become a Pro today by partnering with Shop Marketing Pros for your shop’s digital marketing services. Stop wasting your marketing dollars and connect with them at https://www.shopmarketingpros.com.Lead your shop to the next level by planning your marketing at the Plan With The Pros workshop. You’ll get three days of intensive training with the Shop Marketing Pros team and create your 2026 marketing plan for your shop. Ready to become a Pro? Reserve your space at https://www.planwiththepros.com.Free up your team, boost efficiency, and increase profits without the extra workload. Hub Shop Solutions- Unlock your shop’s full potential by visiting https://www.hubshopsolutions.com to schedule a demo today.In this episode, Josh Parnell sits down with Matt Schwab, multi-unit shop owner of Clutch Automotive and founder of Hub Shop Solutions. Matt unpacks the critical role that authentic company culture plays in driving business growth, sharing practical steps on building and sustaining core values within a team. He also discusses how Hub Shop Solutions was created to give shop teams time back by outsourcing estimate-building and warranty calls, ultimately empowering leaders to focus more on developing their people.Timestamps:00:00 Meet Matt Schwab03:46 "Living Culture Beyond Buzzwords"06:52 In-Depth Employee Onboarding11:19 Remote Estimating Boosts Profit Margins16:07 Honesty and Transparency Matter18:25 Focusing on Positivity in Coaching20:12 Rethinking Remote Estimation Concerns23:17 Everyday Leadership: Helping or Hurting?29:05 "The Power of 'I Believe in You'"31:21 "Hub Shop Solutions Partnership Success"33:04 "Give Your Life Away"36:34 Support for Jenna & ASTA Expo PromoA trust fund has been established a Amegy Bank to help provide for Jenna Burgess and her future. If you would like to make a donation, you may do so by clicking the link below or mailing a check to:Jenna Lacy Burgess Trust3639 Tartan Lane, Houston, Texas 77025https://venmo.com/u/jennalacyburgesstrust  I'm Josh Parnell, Founder and CEO of Limitless Leadership. As a leadership coach, trainer, and speaker, I help aspiring leaders in the automotive repair industry tap into unrecognized potential to achieve limitless results.For more information, please visit limitlessleadership.co and check out The Limitless Leadership Blueprint HERE