The Loylogic Podcast: Rewarding Conversations

Welcome to a special episode of Rewarding Conversations, marking the start of Loylogic’s exciting 20th anniversary celebrations in 2025! In this episode, we're joined by two industry leaders who embody the spirit of Loylogic: Dominic Hofer, Founder & Chairman, who pioneered the first global loyalty marketplace in 2005, and CEO Gabi Kool, who is driving the company forward into a future defined by dynamic, AI-driven, global-scale incentive solutions. Rather than merely reminiscing about pa...

Recognition is more than a thank you. It is the foundation of a thriving workplace, driving motivation, engagement, and performance. In this episode of Rewarding Conversations, we explore how Ultimate, Loylogic’s Points as a Service (PaaS) platform, is combining science-backed recognition with seamless technology to help businesses make appreciation effortless, structured and truly meaningful. Gabi Kool, Chief Executive of Loylogic, and celebrated thought leader and renowned workplace culture...

In the latest episode of the Loylogic Podcast, we welcome Len Llaguno, founder of KYROS Insights, the world’s only actuarial firm exclusively focused on loyalty programs, to discuss how actuarial techniques are transforming loyalty program design and delivering commercial success. Len combines actuarial science, machine learning and deep loyalty expertise to tackle the financial complexities behind some of the biggest loyalty programs on the planet. Len and Loylogic have worked together for m...

Welcome to the latest episode of the Loylogic Podcast, From Frequent Flyer Programs to Fan Engagement Programs: How Loyalty Can Be the Savior of Sport. The past few months have seen us enjoy a wonderful summer of sport, with the Paris Olympics and Paralympics, the Euro football championships, and an incredible Tour de France to name just some. But what happens once those big events are over? How can sport remain at the forefront of people’s attention? How can sports continue to drive pa...

In this episode of the Loylogic Podcast, we discuss the story of PREMIO, Nescafé Dolce Gusto’s world-leading multi-market international loyalty program. Along with Yves-Louis Pigueller, Nescafé Dolce Gusto’s Global Data and Digital Ecosystems Lead, Joël Muller, digital marketing advisor for Nescafé Dolce Gusto and Dani Schmidt, Loylogic’s Head of Growth, we hear how this world-class loyalty program, designed to build engagement and boost consumption of products, has developed from init...