The MDM Podcast

Engineered assembly components distributor Supply Technologies, a subsidiary of ParkOhio, is making the largest investment in its history. What does it take to launch a implement a new ERP system and open a $20 million distribution center at the same time? Supply Technologies President Brian Norris — who became president in 2021 after a long career at Grainger — joins MDM Senior Editor Vesna Brajkovic to explain how the company is tackling both while preparing for the future of industrial distribution.

Epicor CMO and SVP of Product Kerrie Jordan joins the MDM Amplify Podcast to discuss ERP’s shift from a system of record to a system of outcomes, the company’s latest agentic AI announcements and what distributors should prioritize as business software enters its next chapter.

Map My Customers’ JT Rimbey joins the podcast to discuss the evolving role of field sales in distribution — exploring territory management, account segmentation, CRM adoption and why relationship-driven outside sales remains a critical competitive advantage despite growing digital buying trends and advances in AI-powered sales technology.

AI is reshaping B2B commerce faster than most distributors are prepared for. Tom McFadyen of McFadyen Digital joins the MDM Ampify Podcast to break down why AEO & GEO are suddenly critical web search components, AI use cases and the rise of agentic commerce — and what it all means for distributors right now.

Pricing has taken center stage in distribution. Zilliant’s Jim Vaughn joins the MDM Amplify Podcast to discuss how AI, volatility and smarter segmentation are reshaping pricing strategy — and why understanding customer value is more critical than ever.