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The Modern Manager

The Modern Manager
Author: Mamie Kanfer Stewart
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© 2021 The Modern Manager
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Host Mamie Kanfer Stewart shares practical approaches to help you be a great manager. Learn more at: https://themodernmanager.com/
Solo episodes are like mini-courses, providing actionable tips based on experience and research. Guest episodes are engaging conversations that elicit insights and suggestions for how to apply the ideas.
Learn more about effective meeting practices, communication skills, managing conflict, team building, time management, group dynamics, goal setting and accountability, team competencies, productivity and collaboration technologies, organizational culture, and more.
Be sure to follow the podcast on your favorite platform so you never miss a new episode!
Solo episodes are like mini-courses, providing actionable tips based on experience and research. Guest episodes are engaging conversations that elicit insights and suggestions for how to apply the ideas.
Learn more about effective meeting practices, communication skills, managing conflict, team building, time management, group dynamics, goal setting and accountability, team competencies, productivity and collaboration technologies, organizational culture, and more.
Be sure to follow the podcast on your favorite platform so you never miss a new episode!
385 Episodes
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What if your greatest strengths aren’t the ones listed on your résumé, but universal traits we all share? Positive psychology shows us that tapping into these character strengths can transform how we work, lead, and connect with others. These aren’t just feel-good ideas; they’re proven tools for resilience, performance, and deeper human connection.Fortunately, this week’s guest brings exactly the expertise we need to show how these character strengths can transform our work and leadership.Natalya Pestalozzi is a professional certified coach through the International Coaching Federation and a positive psychology expert with a Master’s in Applied Positive Psychology. She trains practitioners worldwide through the Flourishing Center’s Certificate in Applied Positive Psychology program and coaches leaders in private equity, nonprofits, think tanks, and the federal government. Through her own journey in motherhood, she has a special passion for coaching parents before, during, and after pregnancy.In this episode, Natalya shares how positive psychology goes beyond “toxic positivity” and equips us with the tools to flourish. She introduces the 24 VIA character strengths, explains how to spot and balance them in yourself and your team, and shows why cultivating these universal traits builds stronger trust, collaboration, and authentic leadership.In the extended episode, Natalya reveals what to do when someone says they don’t want to change because they see it as inauthentic, and she shares the five character strengths most correlated with happiness and life satisfaction.Get FREE mini-episode guides with the big idea from the week’s episode delivered to your inbox when you subscribe to my weekly email.Conversation Topics:(00:00) Introduction(02:32) How positive psychology differs from toxic positivity(06:53) The PERMA model and the role of strengths in engagement(10:20) Examples of VIA character strengths in the workplace(14:20) Why it’s sometimes hard to use our strengths at work(17:40) Overuse and underuse of strengths(19:27) Practical ways to grow and show strengths as managers(23:41) Which strengths are particularly helpful for managers(27:23) A story of a great manager and early career mentorship(33:41) [extended episode] Aligning strengths and values for authentic growth(37:11) [extended episode] Ideas for weaving these strengths into team cultureAdditional Resources:- Get the extended episode by joining The Modern Manager Podcast+ Community for just $15 per month- Read the full transcript here- Follow me on Instagram here - Visit my website for more here- Upskill your team here- Subscribe to my YouTube Channel hereKeep up with Natalya Pestalozzi: - Connect with Natalya on LinkedIn here - Take the VIA strengths character assessment- To discover more or enroll in CAPP, check out:https://theflourishingcenter.com/natalya/ The program begins October 21st.- Learn more www.natalyapestalozzi.com Guest Bonus: Masterclass in Positive Psychology and the Science of Flourishing Recording and Finding the Golden Mean PDFThe 60‑minute webinar recording explores the cutting‑edge science behind human flourishing—then translates it into simple, practical actions you can start using the same day. Through research‑backed insights and interactive micro‑exercises, you’ll discover how tiny shifts in mindset and behavior can ignite big gains in vitality, connection, and purpose. What You’ll Learn: Flourishing vs. Languishing: Spot where you (and those you serve) sit on the Mental Health Continuum—and how to move upward. Pathways to Peak Well‑Being: The six evidence‑based drivers of positivity, engagement, achievement, meaning, relationships, and vitality. Why Happiness Fuels Success: Break the myth that you must succeed first to be happy—see how positive emotions actually power performance. Taming the Negativity Bias: Simple brain‑based hacks to counter worry, rumination, and “what‑ifs.” Micro‑Interventions That Stick: Gratitude, savoring, kindness, and other two‑minute practices that measurably lift mood and resilience.Prioritizing Positivity: Craft days that naturally generate more joy—at work, at home, and everywhere in between. The Golden Mean is using character strengths in a balanced way (optimal use). It is when you apply the right combination of character strengths, to the right degree, in the right situation. This PDF shows the underuse, overuse, and optimal use of character strengthsTo get this bonus and many other member benefits, become a member of The Modern Manager Podcast+ Community.---------------------The Modern Manager is a leadership podcast for rockstar managers who want to create a working environment where people thrive and great work gets done.Follow The Modern Manager on your favorite podcast platform so you won’t miss an episode!#PositivePsychology #CharacterStrengths #Leadership #WorkplaceSuccess #TeamCulture #FlourishAtWork
Why do so many managers struggle to let go of tasks, even when they know that holding onto everything stifles their ability to scale? The secret is to document things so clearly that others can succeed without you.Fortunately, today’s guest is an expert at helping leaders let go. Chris Ronzio is the Founder and CEO of Trainual, a platform reshaping how businesses onboard, train, and scale their teams. A lifelong entrepreneur, he helps leaders unlock growth by mastering the art of documenting and delegating. Chris is also the bestselling author of The Business Playbook: How to Document and Delegate What You Do So Your Company Can Grow Beyond You. Beyond work, he’s a husband, father, and passionate Phoenix Suns fan.In this episode, Chris shares frameworks and strategies to help managers create clarity, engage their teams in documentation, and free themselves up to focus on what matters most.In the extended conversation, Chris explores how to turn documentation into a team sport, cascade delegation across levels, and troubleshoot when processes aren’t followed—revealing practical ways to finally stop doing it all yourself.Get FREE mini-episode guides with the big idea from the week’s episode delivered to your inbox when you subscribe to my weekly email.Join the conversation now!Conversation Topics(00:00) Introduction(02:34) Why managers struggle to let go(06:23) Delegation tools and frameworks(14:38) Training and ramp-up expectations(17:31) Tools and systems for documentation(19:15 ) The Four Ps of a business playbook(22:40) Building culture through documentation(25:56) Keeping documentation alive(29:47) Documentation as a team sport (Extended Episode Only)(32:43) Delegation cascades across the team (Extended Episode Only)(34:18) When processes aren’t followed (Extended Episode Only)Additional Resources:- Get the extended episode by joining The Modern Manager Podcast+ Community for just $15 per month- Read the full transcript here- Follow me on Instagram here - Visit my website for more here- Upskill your team here- Subscribe to my YouTube Channel hereKeep up with Chris Ronzio- Follow Chris on LinkedIn here- Follow Trainual on Instagram here- Learn more on his Website here- Explore Trainual's platform here Guest Bonus: FREE PDF: The 4 Ps: What to DocumentWhile not an exhaustive list, this extensive 4-page PDF will give youa good starting point when deciding what policies you need to document first. To get this bonus and many other member benefits, become a member of The Modern Manager Podcast+ Community.---------------------The Modern Manager is a leadership podcast for rockstar managers who want to create a working environment where people thrive and great work gets done.Follow The Modern Manager on your favorite podcast platform so you won’t miss an episode!
Groups are the foundation of everything we accomplish in work and life. Yet, as every manager knows, collaborating with others can be both the greatest strength and one of the hardest challenges. What makes some teams thrive while others struggle with friction and disengagement?Fortunately, this week’s guest, Dr. Colin Fisher, has dedicated his career to uncovering the hidden processes that make groups effective. Colin is an associate professor of organizations and innovation at University College London’s School of Management, a researcher featured in outlets like Harvard Business Review and BBC, and the author of The Collective Edge. His work sheds light on how managers can structure and guide their teams to harness the true power of collaboration.In this episode, Colin explores the dynamics that shape effective teamwork, from setting clear goals to designing the right team structure, establishing norms, and fostering psychological safety. Whether you’re leading a small project team or a large organization, you’ll gain practical insights on how to unlock your group’s collective potential.Join the conversation now!Get FREE mini-episode guides with the big idea from the week’s episode delivered to your inbox when you subscribe to my weekly email.Conversation Topics(00:00) Introduction(03:47) Why groups matter more than individual effort(07:02) The benefits of teamwork beyond accomplishing tasks(09:52) Two key levers to designing effective teamwork(13:42) Why structure matters more than pep talks(18:30) The critical elements of team composition, size, and boundaries(22:10) How to set goals that are clear, challenging, and consequential(26:50) Establishing effective norms for communication and psychological safety(29:21) About Colin’s book and where to find more resources(31:05) [Extended Episode Only] Resetting your team’s culture when things feel stuckAdditional Resources:- Get the extended episode by joining The Modern Manager Podcast+ Community for just $15 per month- Read the full transcript here- Follow me on Instagram here - Visit my website for more here- Upskill your team here- Subscribe to my YouTube Channel hereKeep up with Colin Fisher- Follow Colin on X (Twitter) here- Connect with Colin on LinkedIn here- Follow Colin on Instagram here- Visit Colin’s website here- Check out his book The Collective Edge hereBonus: Meeting Makeover guidebookIn lieu of a guest offer this week, I’m offering members of Podcast+ access to my brand-new Meeting Makeover guidebook. It’s a step-by-step workbook that empowers you to finally fix your bad meetings once and for all.To get this bonus and many other member benefits, become a member of The Modern Manager Podcast+ Community.---------------------The Modern Manager is a leadership podcast for rockstar managers who want to create a working environment where people thrive, and great work gets done.Follow The Modern Manager on your favorite podcast platform so you won’t miss an episode!
What if your greatest strength as a leader isn’t your expertise but your ability to lead people who are completely different from you?In today’s diverse workplaces, managers can’t rely on a one-size-fits-all approach. Understanding how to adapt your leadership to different personalities, backgrounds, and working styles is key to building high-performing teams because, let’s be honest, everyone is different from you.Thankfully, today’s guest brings decades of wisdom on how to do it well, sharing practical strategies for inclusive, effective leadership.Stephanie Chung is an international bestselling author, strategic innovator, and expert in human capital management with more than 30 years of experience turning challenges into opportunities. She shares why understanding privilege isn’t about guilt but about using what you have to serve others, and how her ALLY framework (Ask, Listen, Learn, and Act Yourself) helps leaders embrace curiosity, build stronger relationships, and unlock the power of truly diverse teams.✨In the extended episode for members, Stephanie goes deeper into the EARN approach and how to create engaged, high-performing, diverse teams.Become a member of Podcast Plus for extended episodes, guest bonuses, and more at themodernmanager.com/more Conversation Topics(00:00) Introduction: The Uniqueness of Individuals(00:35) Meet Stephanie Chung: A Force in Business Growth(01:11) Understanding Differences in the Workplace(05:22) The Concept of Privilege in Leadership(09:25) Leveraging Privilege to Empower Teams(19:00) The Power of Curiosity in Leadership(21:55) Creating Inclusive and Effective Teams(28:51) Conclusion: Embracing Diversity for Success(31:12) [Extended Episode Only] Stephanie shares the EARN approach to building teams.Additional Resources✨Follow me on Instagram: https://www.instagram.com/mamieks/ ✨Visit my website for more: https://www.mamieks.com/ ✨Level up your skills: https://themodernmanager.com/replaybundle ✨Subscribe to my YouTube Channel: https://www.youtube.com/channel/UC7jhYz8b16g1SsLia4EhO5w?sub_confirmation= ✨Read the transcript hereKeep Up With Stephanie Chung- Follow Stephanie on LinkedIn here- Follow her on Instagram here- Like her on Facebook here- Follow her on TikTok here- Learn more on her Website here- Watch her speaker reel on YouTube Shorts:@thestephaniechung- Subscribe to her Newsletter hereGuest Bonus: 3 Book Giveaway: Ally Leadership: How to Lead People Who Are Not Like You.Stephanie is giving away three copies of her book Ally Leadership: How to Lead People Who Are Not Like You. This book is not just about traditional leadership; it's about revolutionizing leadership practices to be more effective in a rapidly changing corporate world. This issue transcends categories of race, gender, sexual orientation, different abilities, and age - it's a universal concern that affects everyone.👉To get this guest bonus and many other member benefits, become a member of The Modern Manager Podcast+ Community: https://themodernmanager.com/more ---------------------The Modern Manager is a leadership podcast for rockstar managers who want to create a working environment where people thrive and great work gets done.Follow The Modern Manager on your favorite podcast platform so you won’t miss an episode!
Most workplaces are designed with extroverts in mind, with open offices, constant collaboration, and fast-paced discussions. But this often leaves introverts struggling to fully contribute, even though their insights can be some of the most valuable.Thankfully, today’s guest, Salvatore Manzi, brings clarity and solutions. Salvatore is a leadership communications coach and the author of Clear and Compelling. With over 20 years of experience helping leaders amplify their influence, he specializes in equipping teams to communicate more effectively and harness the strengths of both introverts and extroverts.In this episode, Salvatore shares how to design team practices that give introverts the space they need to thrive, including meeting structures, pre-work, and ways to balance workplace energy. You’ll also learn how to recognize and encourage quiet leadership, so managers of all styles can succeed.In the extended conversation, Salvatore explores how to “break the seal” to engage introverts early, why metaphors can be a powerful communication tool, and additional strategies for fostering inclusive, high-performing teams.✨Get FREE episode mini-guides with the big idea from the week’s episode delivered to your inbox when you subscribe to my weekly email.👉http://www.themodernmanager.com/miniguidesListen to the conversation now!Conversation Topics(00:00) Introduction(02:44) Introvert vs. Extrovert Behaviors(06:46) The Ten Second Rule & Choosing Words Carefully(11:01) Why Pre-Work Levels the Playing Field(15:16) Managing Workplace Energy and Avoiding Burnout(18:23) Remote vs. In-Office Needs for Introverts(23:02) Quiet Leadership, Boundaries, and Preparation(28:00) Best Boss Ever & Lessons in Leadership(28:46) Keep Up with Salvatore.(31:12) [Extended Episode Only] Breaking the Seal: Engaging Introverts Early(33:47) [Extended Episode Only] Metaphors Move Minds: The Power of Imagery 📚 Additional Resources:✨Follow me on Instagram: https://www.instagram.com/mamieks/ ✨Visit my website for more: https://www.mamieks.com/ ✨Level up your skills: https://themodernmanager.com/replaybundle ✨Subscribe to my YouTube Channel: https://www.youtube.com/channel/UC7jhYz8b16g1SsLia4EhO5w?sub_confirmation=1✨Read the transcript here✨Check out Susan’ Cain’s book on introverts Quiet hereKeep up with Salvatore Manzi- Connect with Salvatore on LinkedIn: https://www.linkedin.com/in/salvatorejmanzi/ - Get his book: https://www.salvatoremanzi.com/ccpb/ Guest bonus: 3 Free ConsultationsSalvatore is giving away a free consultation to 3 members of Podcast+. This complimentary 75-minute virtual consultation (plus a 30-minute follow-up) is designed to help leaders address a real team challenge, whether it’s navigating feedback, introducing change, preparing a high-stakes presentation, or planning an off-site.👉 To get this guest bonus and many other member benefits, become a member of The Modern Manager Podcast+ Community: https://themodernmanager.com/more ---------------------The Modern Manager is a leadership podcast for rockstar managers who want to create a working environment where people thrive and great work gets done.
What if the most important management skill you need today isn’t a tool or strategy? But the ability to read and respond to the people around you? In a world shaped by AI and constant disruption, emotional intelligence has become the competitive edge for leaders and managers.Thankfully, today’s guest brings practical and research-backed ways to build that edge. Jamelle Lindo is an executive coach, keynote speaker, and emotional intelligence specialist who has helped thousands of leaders increase their effectiveness through a proven emotional empowerment process.In this episode, Jamelle explains what emotional intelligence really is, why it matters more than ever, and which EQ skills (empathy, assertiveness, self-awareness, and stress tolerance) drive results in leadership. He shares concrete tools, from structuring feedback so it lands to using simple reflection practices that build self-awareness, to help you lead with clarity and confidence.In the extended members-only conversation, Jamelle goes deeper into building self-awareness, using the emotion wheel, balancing empathy and assertiveness, and embedding EQ skills into daily leadership practices.✨ Podcast Plus members get access to an extended conversation with Jamelle, guest bonuses, and more. Become a member at themodernmanager.com/more and get free mini-episode guides delivered to your inbox each week.Join the conversation now!Conversation Topics (Subscribers)(00:00) Introduction(02:20) Why emotional intelligence matters more now(04:33) What emotional intelligence is (a practical definition)(05:53) Key EQ skills that matter: empathy, assertiveness, self-awareness, stress tolerance(09:19) Building assertiveness(16:03) Receiving feedback and reframing toward learning(24:15) A great manager story: asking, “What does great leadership look like for you?”(26:02) Keep up with Jamelle & Closing(27:08) [Extended Episode Only] Self-awareness research: internal vs. external self-awareness and why most people miss it(33:17) [Extended Episode Only] The emotion wheel and 30-day reflection practice for building awareness(35:23) [Extended Episode Only] Balancing assertiveness & empathy through presence Additional Resources✨Follow me on Instagram: https://www.instagram.com/mamieks/ ✨Visit my website for more: https://www.mamieks.com/ ✨Level up your skills: https://themodernmanager.com/replaybundle ✨Subscribe to my YouTube Channel: https://www.youtube.com/channel/UC7jhYz8b16g1SsLia4EhO5w?sub_confirmation= ✨Read the transcript hereKeep up with Jamelle- Follow Jamelle on LinkedIn here- learn more on his Website here- Watch his speaker reel on Vimeo hereGuest bonus: 10% off All Services1. Emotional Intelligence Assessments & Debriefs We use scientifically validated EQ assessment reports (such as the EQ-i 2.0®) to identify individual or team emotional intelligence strengths and gaps. The debrief process (60-90 minute virtual debrief session) translates the results of the EQ report into practical, real-world insights and action steps for improved leadership and workplace effectiveness. 2. Executive & Leadership Coaching Our one-on-one coaching supports leaders in building emotional intelligence skills that drive influence, decision-making, and resilience. Each engagement is customized using our Emotional Empowerment Process™ to ensure measurable behavior change. 4. Keynote Speaking & Thought Leadership I deliver inspiring, science-based keynotes on emotional intelligence, emotional empowerment, and leadership in the age of AI. Each session is designed to spark awareness and motivate audiences to unlock their full potential. 5. Workshops & Training Programs Our experiential workshops help participants develop practical EQ skills in areas such as self-awareness, empathy, and conflict resolution. Programs are designed for all organizational levels and are fully customizable to strategic priorities.👉 To get this guest bonus and many other member benefits, become a member of The Modern Manager Podcast+ Community: https://themodernmanager.com/more ---------------------The Modern Manager is a leadership podcast for rockstar managers who want to create a working environment where people thrive and great work gets done.Follow The Modern Manager on your favorite podcast platform so you won’t miss an episode!
What if understanding how your brain actually works was the key to unlocking higher performance, better decisions, and more resilient leadership? Many leaders focus on strategies and skills without realizing that lasting change starts by rewiring how we think.Fortunately, this week’s guest brings decades of experience helping leaders do just that. Larry Olsen is an expert in performance-driven neurology, a best-selling author, and the founder of Aperneo. He works with organizations to harness the power of neuroscience to shift mindsets, break through limiting beliefs, and create sustainable high performance.In this episode, Larry explains the crucial difference between the brain and the mind, why predictability can actually work against leadership growth, and how to identify and replace the beliefs that hold you back. You’ll learn about neuroplasticity—your brain’s ability to change—and how to apply practical “brain hacks” to transform your thinking and your results.In the extended episode, Larry dives deeper into applying these insights in everyday leadership, including how to coach teams through change and build a culture of mindset mastery.Podcast Plus members get access to the extended episode, guest bonuses, and more. Become a member at themodernmanager.com/more and get free mini-episode guides delivered to your inbox each week.Conversation Topics (00:00) Introduction to the Power of Neuroscience(00:19) Meet Larry Olsen: Performance-Driven Neurology Specialist(01:13) Understanding Neuroscience Performance(03:40) The Brain vs. The Mind(07:07) The Brain's Predictability and Leadership Challenges(10:08) The Importance of Changing Beliefs(13:38) Neuroplasticity and Changing Your Mindset(18:09) Practical Applications and Brain Hacks(25:32) Wrapping Up: Insights and Resources(27:02) [Extended Episode Only] Coaching teams through mindset change(29:16) [Extended Episode Only] Building a culture of neuroscience-based leadershipAdditional Resources:- Get the extended episode by joining The Modern Manager Podcast+ Community for just $15 per month- Read the full transcript here- Follow me on Instagram here - Visit my website for more here- Upskill your team here- Subscribe to my YouTube Channel hereKeep Up with Larry Olsen.- Connect with him on LinkedIn here. - Visit his website for more here.- Listen to his podcast & watch videos here.- Get his book: Get a Vision and Live It here.Guest Bonus: 20% off coaching with Larry. In these sessions, Larry will help you lead with values, shift your mindset, and create lasting success. You’ll gain tools to eliminate doubt, enhance happiness, parent effectively, and achieve more with ease and clarity.To get this bonus and many other member benefits, become a member of The Modern Manager Podcast+ Community.---------------------The Modern Manager is a leadership podcast for rockstar managers who want to create a working environment where people thrive and great work gets done.Follow The Modern Manager on your favorite podcast platform so you won’t miss an episode!
Do you wait for the perfect moment to speak up, only to have the conversation move on without you?What if the secret to becoming a confident, impactful communicator wasn’t planning every word, but learning to improvise?This week’s guest reveals how improvisation isn’t just for the stage, but a powerful, everyday skill that can transform how you connect, influence, and lead.Today’s guest is Jeff Mondoro. Jeff is an improviser, learning designer, executive coach, and a dad. He started his career in finance but discovered the world of improv in his mid-twenties and never looked back. In this episode, Jeff explains why improv isn’t about being funny, but it’s about building on others’ ideas, listening deeply, and embracing uncertainty. You’ll learn how micro-experiments in your meetings can create more space for collaboration, and how clarifying language early prevents misalignment.Plus, in the extended episode available to Podcast+ members, Jeff and I discuss why adopting a growth mindset is essential for success, how to encourage team members to share unpolished ideas, and why humor works best when it’s co-created.Join the conversation now!Get FREE mini-episode guides with the big idea from the week’s episode delivered to your inbox when you subscribe to my weekly email.Conversation Topics(00:00) Introduction(01:56) What improv really is and isn’t?(07:42) Applying improv to meetings(14:09) From shaking with nerves to speaking with ease(17:00) Simple practices to build your improv skills(24:07) How to help your team become better listeners(26:31) A great manager Jeff has worked for(28:00) Keep up with Jeff(29:06) [Extended Episode Only] The surprising link between growth mindset and improv(35:54) [Extended Episode Only] How to bring humor to the workplace without offending anyoneAdditional Resources:- Get the extended episode by joining The Modern Manager Podcast+ Community for just $15 per month- Read the full transcript here- Follow me on Instagram here - Visit my website for more here- Upskill your team here- Subscribe to my YouTube Channel here- Check out Jeff’s book recommendation Improvisation for the Theater here Keep up with Jeff Mondoro- Follow Riff Consulting on LinkedIn- Visit Riff Consulting for more information hereFree 1-hour Workshop: Intro to Improv with Riff ConsultingIn this one-hour class, we'll explore some of the fundamental tenets of improvisation: presence, active listening with 'yes, and', and the ability to quickly pivot and build with your scene partners. The virtual course will be highly experiential and involve a series of paired and small-group exercises. We'll also debrief and discuss how you might apply each principle in your work as a manager.The workshop will be held on Thursday, September 25th at 11am Eastern (8am Pacific, 4pm British time)To get this bonus and many other member benefits, become a member of The Modern Manager Podcast+ Community.---------------------The Modern Manager is a leadership podcast for rockstar managers who want to create a working environment where people thrive, and great work gets done.Follow The Modern Manager on your favorite podcast platform so you won’t miss an episode!
What if the biggest threat to your team’s creativity and performance isn’t the workload but outdated ideas of what “professionalism” should look like?It’s easy to fall into the trap of performative professionalism: obsessing over sounding smart, dressing the part, and following invisible rules about how “real professionals” should behave. But all that effort often masks the very things that fuel creativity, innovation, and productivity.Today’s guest is here to flip the script on professionalism and show you how to bring more fun into work without being labeled unprofessional.Meet Bree Groff. Bree is the author of TODAY WAS FUN: A Book About Work (Seriously) and a transformation expert who’s advised leaders at Microsoft, Google, Pfizer, and more.In this episode, Bree reveals the difference between functional and performative professionalism, shares simple rituals that create psychological safety, and explains why micro acts of fun at work (whether you’re on site or fully remote) are actually strategic for building team trust.Plus, in the extended episode available exclusively to Podcast+ members, Bree shares practical tips on how to respond when someone calls you “unprofessional” and other small ways to infuse fun into the workday.Join the conversation now!Get FREE mini-episode guides with the big idea from the week’s episode delivered to your inbox when you subscribe to my weekly email.Conversation Topics(00:00) Introduction(01:23) Understanding functional vs. performative professionalism(06:20) The problem with wearing “business masks”(10:17) How to balance client expectations (15:22) What real professionalism looks like in practice(21:07) How to talk about professionalism with your team(25:04) The impact of human-first leadership(27:35) A great manager Bree has worked for(29:30) Keep up with Bree(30:19) [Extended Episode Only] How to respond when someone says you’re unprofessional(35:32) [Extended Episode Only] Other ways to bring more joy and fun into the workplaceAdditional Resources:- Get the extended episode by joining The Modern Manager Podcast+ Community for just $15 per month- Read the full transcript here- Follow me on Instagram here - Visit my website for more here- Upskill your team here- Subscribe to my YouTube Channel here Keep up with Bree Groff- Follow Bree on LinkedIn and Instagram- Grab a copy of her book, Today Was Fun, here- Subscribe to Bree’s Substack hereFREE 1-A-Day CalendarBree is giving Podcast+ members a 1-A-Day Calendar for free. This playful calendar provides 30 days of prompts—a quote, a provocation, or a little something to try—to help you love your days.To get this bonus and many other member benefits, become a member of The Modern Manager Podcast+ Community.---------------------The Modern Manager is a leadership podcast for rockstar managers who want to create a working environment where people thrive, and great work gets done.Follow The Modern Manager on your favorite podcast platform so you won’t miss an episode!
Self-distraction is one of the biggest productivity challenges we face today. It’s easy to get lost in the constant flow of thoughts. A simple “I need to remind Kevin to send me that document,” takes us away from our current activity, preventing us from completing the tasks that matter most. No wonder we feel overwhelmed and constantly rushing.But here’s the good news: Today’s guest is on a mission to help managers and teams break free from this cycle of overwhelm and start getting things done effectively and efficiently.Meet Mridu Parikh. Mridu is a productivity coach who helps busy professionals take control of their time, energy, and focus—so they can perform at their best without feeling overwhelmed. She empowers leaders and teams to reduce stress, prioritize effectively, and create lasting systems for success. She’s also the host of the top-ranked Productivity on Purpose podcast.In this episode, we dive into Mridu’s ACTION framework—a seven-step approach to increasing productivity by minimizing distractions, committing to Power Hours, time blocking effectively, systemizing your approach, and more. Beyond individual productivity tips, we also cover how teams can build a culture of focus and how to respectfully say no (even to your boss).Join the conversation now!Get FREE mini-episode guides with the big idea from the week’s episode delivered to your inbox when you subscribe to my weekly email.Conversation Topics(00:00) Introduction(01:52) The surprising reason most of us are overwhelmed(04:02) How to get things done using the ACTION framework(16:26) Tips for getting everything out of your head(18:42) Start small with focused work blocks(20:45) Using technology to stay focused, not distracted(22:49) How to say no to a team member and even your boss(27:43) Why time planning is important(28:27) A great manager Mridu has worked for(29:36) Keep up with Mridu(29:55) [Extended Episode Only] Time blocking vs. time planning(33:12) [Extended Episode Only] How to build a productive culture as a teamAdditional Resources:- Get the extended episode by joining The Modern Manager Podcast+ Community for just $15 per month- Read the full transcript here- Follow me on Instagram here - Visit my website for more here- Upskill your team here- Subscribe to my YouTube Channel here- Check out OneTab here Keep up with Mridu Parikh- Follow Mridu on LinkedIn, Instagram, and Facebook- Subscribe to Mridu’s Productivity on Purpose Podcast here- Grab a copy of her book, Accomplish It, here30% Off A One-Hour Productivity Coaching CallMridu is offering 30% off a one-hour productivity coaching call to members of Podcast+.During this call, Mridu will help you gain clarity, focus, and control over your time, so you can follow through on what matters most.To get this bonus and many other member benefits, become a member of The Modern Manager Podcast+ Community.---------------------The Modern Manager is a leadership podcast for rockstar managers who want to create a working environment where people thrive, and great work gets done.Follow The Modern Manager on your favorite podcast platform so you won’t miss an episode!
Do you walk out of meetings feeling more exhausted than empowered? Are toxic behaviors affecting your team? Navigating a workplace with individuals who show signs of narcissism, Machiavellianism, or psychopathy can be incredibly challenging. But understanding the root of these toxic behaviors is key to managing them effectively, and today’s guest is here to help us do just that.Meet Dr. Sheela Reddy. Sheela has more than 25 years of experience in Trauma-Informed Leadership Psychology, a PhD in multicultural systems psychology, and a fellowship in trauma. She is a published author, speaker and coach. She loves conducting experiential learning workshops to increase EQ and develop empathy for diversity in teams for organizations. She is most passionate about increasing mind health, reversing the effects of trauma, and developing empowered, liberated, skilled & resilient diverse female leaders. In this episode, Sheela and I explore the core elements of narcissism, Machiavellism, and psychopathy, and how these often show up as manipulative or emotionally abusive behaviors at work. She emphasizes the importance of emotional intelligence (EQ) and teaches how we can build distress tolerance to deal with toxic behaviors in high-pressure situations.Plus, in the extended episode available to Podcast+ members, Sheela uncovers the surprising link between toxic behaviors and emotional intelligence.Join the conversation now!Get FREE mini-episode guides with the big idea from the week’s episode delivered to your inbox when you subscribe to my weekly email.Conversation Topics(00:00) Introduction(01:26) Understanding the Dark Triad in the workplace (05:42) The effects of toxic behaviors in team dynamics(09:17) Unpacking the root causes of toxic workplace behaviors(12:49) What to do if you recognize unhealthy patterns in yourself(15:04) How to handle negative emotions in a productive way(18:45) Strategies for managing interactions with toxic colleagues(25:38) A great manager Sheela has worked for(29:37) Keep up with Sheela(30:24) [Extended Episode Only] The surprising link between toxic behaviors and emotional intelligenceAdditional Resources:- Get the extended episode by joining The Modern Manager Podcast+ Community for just $15 per month- Read the full transcript here- Follow me on Instagram here - Visit my website for more here- Upskill your team here- Subscribe to my YouTube Channel here Keep up with Dr. Sheela Reddy- Follow Sheela on Instagram- Check out Rise Mind’s official website for more information hereLive LinkedIn Sessions: Your Bi-Weekly EQ BoostJoin Dr. Sheela Reddy every other Thursday at 12:30 PM ET or Friday at 12:00 PM ET for free live sessions on LinkedIn. Explore various EQ abilities and practical tips to help you manage stress, improve your mood, and strengthen your relationships. Connect with Sheela on LinkedIn to join!Dive Deeper: Free Podcast on Self, Interpersonal & Leadership SkillsContinue your growth journey with Sheela’s podcast, RISEMIND - EQ Evolution, where you explore essential skills for developing a more empowered self, mastering interpersonal management, and honing your leadership abilities. FREE EQ Assessment and Tame the Tough Boss ArticleMembers of Podcast+ get two amazing bonuses from Sheela this week: a FREE EQ Assessment and Tame the Tough Boss ArticleThe first 20 members to sign up will receive a complimentary EQi 2.0 assessment (a $100 value!) followed by an exclusive group consultation. During this session, we'll delve into your personalized results, providing you with actionable tips to boost your EQ for personal and professional success.And, get practical strategies to navigate challenging professional relationships with Sheela’s article: "Tired of Walking on Eggshells? How to Manage Your Difficult Boss (Without Getting Fired)." To get this bonus and many other member benefits, become a member of The Modern Manager Podcast+ Community.---------------------The Modern Manager is a leadership podcast for rockstar managers who want to create a working environment where people thrive, and great work gets done.Follow The Modern Manager on your favorite podcast platform so you won’t miss an episode!
Are you struggling to form new habits that actually stick?If you’ve ever found yourself failing to break old habits, it’s likely because you’re using the wrong habit formation strategies. Thankfully, today’s guest is going to unlock the key to transformational behavior change so you and your team can successfully adopt new ways of working.Today’s guest is Jason Hreha. Jason is a behavioral scientist and entrepreneur who, after studying at Stanford and working in BJ Fogg's Behavior Design Lab, developed the Behavioral Strategy framework for business challenges. As CEO of Persona, he combines behavioral science assessments with rigorous vetting to connect companies with exceptional talent. Previously, as Global Head at Walmart, he established the first Fortune 100 behavioral science team. Jason is also the author of Real Change, a book redefining habit formation and personal growth. In this episode, Jason shares a breakthrough approach to behavior change that will reshape the way you think about habits.We explore the distinction between habits and transformative practices and why most people fail by choosing habits that are too complex or misaligned with their personality.Jason also explains the importance of behavior matching and how it can help both individuals and teams adopt the right practices for lasting impact. Plus, in the extended episode available to Podcast+ members, Jason shares practical, human-centered strategies to break bad habits for yourself and your team.Join the conversation now!Get FREE mini-episode guides with the big idea from the week’s episode delivered to your inbox when you subscribe to my weekly email.Conversation Topics(00:00) Introduction(01:55) Habits vs. transformative practices(05:46) The problem with habit-forming strategies(08:15) Why behavior matching is more effective(10:47) Respecting individual strengths and weaknesses(17:31) How managers can introduce new team practices effectively(21:01) Exploring new behaviors as a way of growth(24:44) A great manager Jason has worked for(27:18) Keep up with Jason(28:09) [Extended Episode Only] How to break a bad habit for yourself or a team member (35:49) [Extended Episode Only] Embracing personality traits for effective behavior changeAdditional Resources:- Get the extended episode by joining The Modern Manager Podcast+ Community for just $15 per month- Read the full transcript here- Follow me on Instagram here - Visit my website for more here- Upskill your team here- Subscribe to my YouTube Channel here Keep up with Jason Hreha - Follow Jason on LinkedIn, Twitter/X, and Instagram- Follow Persona for more updates on LinkedIn, Twitter/X, and Facebook- Subscribe to The Behavioral Scientist on YouTube here- Visit Persona Talent and The Behavioral Scientist for more informationFREE: First Half of Real Change: Moving Beyond Habits to Achieve Lasting TransformationJason is providing members of Podcast+ with the first half of his book Real Change: Moving Beyond Habits to Achieve Lasting Transformation, for free! This book debunks the myths of habit hacking and guides you towards meaningful, lasting transformation through the innovative Transformative Practice Path. Whether you’re a seasoned professional or just starting out, this book will empower you to create the meaningful life you’ve always desired.To get this bonus and many other member benefits, become a member of The Modern Manager Podcast+ Community.---------------------The Modern Manager is a leadership podcast for rockstar managers who want to create a working environment where people thrive, and great work gets done.Follow The Modern Manager on your favorite podcast platform so you won’t miss an episode!
Documentation isn’t just a system—it’s a daily habit that you can master.When was the last time you actually enjoyed documenting a meeting or your thought process? For most of us, documentation feels tedious and intimidating. Just the idea of making things “official” can stir up fear that it might one day be used against us. Fortunately, this week’s guest brings a fresh perspective on why documentation is worth embracing and mastering.Today’s guest is Adrienne Bellehumeur. Adrienne is the owner of Risk Oversight, a consulting firm specializing in SOX, CSOX, internal control, and internal audit programs. She is also the author of The 24-Hour Rule—and Other Secrets for Smarter Organizations, which you can think of as the first “mass market” book on documentation best practices. She regularly speaks about documentation, workflow, and productivity best practices to professional groups and organizations of all sizes and industries.In this episode, Adrienne breaks down the Big D vs. Little D concept, revealing why daily, individual habits matter more than fancy systems.You’ll learn how simply processing meeting notes within 24 hours can save your team hours of frustration and rework.We also explore practical strategies, such as using central repositories and establishing team-wide documentation standards. Additionally, we dive into the value of handwritten notes vs. digital tools, and how to avoid “Groundhog Day” meetings by writing things down.If your team keeps having the same conversations or you’re buried in sticky notes, this episode is a must-listen.Join the conversation now!Get FREE mini-episode guides with the big idea from the week’s episode delivered to your inbox when you subscribe to my weekly email.Conversation Topics(00:00) Introduction(01:47) Big D vs. little D: What you need to know about documentation(04:08) Common manager struggles with meeting notes(08:05) The 24-hour rule explained(12:23) How client audits benefit from quick documentation(18:03) How to capture and present a big chunk of information(22:25) Handwritten notes vs. digital tools: Which works better?(27:19) Keep up with Adrienne(28:18) [Extended Episode Only] How to effectively organize digital documents (34:52) [Extended Episode Only] When to get feedback to avoid rewriting your draftAdditional Resources:- Get the extended episode by joining The Modern Manager Podcast+ Community for just $15 per month- Read the full transcript here- Follow me on Instagram here - Visit my website for more here- Upskill your team here- Subscribe to my YouTube Channel here- Check out The Bullet Journal Method here Keep up with Adrienne Bellehumeur- Follow Adrienne on LinkedIn here- Get a copy of her book here- Check out Risk Oversight here for more information- Visit Adrienne’s official website here to keep up with her workFREE 6 Steps of Dynamic Documentation + Productivity as a Team Sport WorkbookAdrienne is giving members of Podcast+ 2 incredible PDFs. First, the 6 Steps of Dynamic Documentation. Whatever your current go-to practices for personal productivity, information management, and documentation look like, these 6 steps will give you simple strategies to work smarter, faster, and better—for yourself, your team, and your whole organization.And second, Productivity as a Team Sport Workbook. This workbook shares the 8 Super Secrets of Team Productivity that have been tested with organizations and professional groups across industries. The focus? Real, lasting results for knowledge workers that teams can apply immediately.To get this bonus and many other member benefits, become a member of The Modern Manager Podcast+ Community.---------------------The Modern Manager is a leadership podcast for rockstar managers who want to create a working environment where people thrive, and great work gets done.Follow The Modern Manager on your favorite podcast platform so you won’t miss an episode!
Do you constantly feel overwhelmed by your leadership role? Are you always reacting to everyone else’s agenda instead of creating your own?What if you could reclaim your power and lead confidently through any situation? Today’s guest reveals exactly how to make that shift.Meet Dr. Sharon Melnick. Sharon is recognized as a Marshall Goldsmith Top 50 executive coach and is the author of three books including In Your Power (2022), Success Under Stress, and Confidence When it Counts. Her mission is simple: Equip all leaders with the toolkit they need to claim their power and amplify it to achieve dramatically positive outcomes for all.In this episode, Sharon redefines what real power looks like in the workplace and shares practical strategies to help managers take back control, even in challenging situations.She reveals how to shift from reactive to proactive leadership through tools like the “thermostat” metaphor and the “cooling breath” technique. Plus, she breaks down how to stop giving away your power to others’ expectations and how to lead from a place of strength.Join the conversation now!Get FREE mini-episode guides with the big idea from the week’s episode delivered to your inbox when you subscribe to my weekly email.Conversation Topics(00:00) Introduction(01:17) What does power truly mean(03:49) What throws us off our game and makes us feel powerless(06:42) Thermometer vs. thermostat metaphor for leadership(09:57) Ways to step into your power or regain it after losing it(13:25) The importance of setting a clear “horizon point”(15:22) A quick technique to calm down a situation(18:15) How seeking approval from others gives away your power(27:29) The relation between burnout and power(29:22) Keep up with Sharon(30:12) [Extended Episode Only] How to help your team members step into their power Additional Resources:- Get the extended episode by joining The Modern Manager Podcast+ Community for just $15 per month- Read the full transcript here- Follow me on Instagram here - Visit my website for more here- Upskill your team here- Subscribe to my YouTube Channel here Keep up with Sharon Melnick- Follow Sharon on LinkedIn and Facebook- Get your burnout-proof checklist here- Check out Sharon’s official page here for moreBook Giveaway: A Signed Copy of Her Book In Your PowerSharon is giving away a signed copy of her book In Your Power: React Less, Regain Control, Raise Others to one member of Podcast+Whether dealing with an underperforming team member, an undervaluing boss, an undermining colleague, a difficult family member or partner, or the overwhelm of too much to do, we can find ourselves feeling “out of our power.” This book guides you through twelve Power Portals, giving you a new approach to stop reacting to others’ limitations and instead raise yourself and others to be limitless. To get this bonus and many other member benefits, become a member of The Modern Manager Podcast+ Community.---------------------The Modern Manager is a leadership podcast for rockstar managers who want to create a working environment where people thrive, and great work gets done.Follow The Modern Manager on your favorite podcast platform so you won’t miss an episode!
Leadership can feel overwhelming, especially when the world around you is constantly changing. But what if small, science-backed changes in how you lead could create a bigger impact than you ever imagined? This week’s guests will explore key findings from their research on the nine science-based traits of effective leadership, enabling us to become better managers today.Meet Margaret Moore and Jeffrey Hull. Margaret is the Founder of Wellcoaches Corporation, Co-founder of the Institute of Coaching, and a faculty member with the Harvard Medical School Office of Global Education. She has over twenty-five years of C-suite roles and experience coaching C-suite executives by blending leadership, coaching, and science.Jeffrey is an Executive Director and Coach with the Institute of Coaching and Founder of Leadership Inc. He brings over 30 years of translating science into leadership as a consultant, psychologist, and teacher at New York University and Harvard Medical School.Together, Margaret and Jeffrey co-authored the new book, The Science of Leadership: Nine Ways to Expand Your Impact.In this episode, they unpack the key findings on the essential leadership traits that define effective leadership today and how these traits can help managers respond to challenges while fostering a positive work environment.They also explore actionable strategies, including the role of positive psychology, why intentional pauses in leadership matter, and how embracing flexibility can drastically improve your team’s performance.Join the conversation now!Get FREE mini-episode guides with the big idea from the week’s episode delivered to your inbox when you subscribe to my weekly email.Conversation Topics(00:00) Introduction(01:54) The alarming state of managers today(07:00) The Science of Leadership explained(11:00) Why leadership agility is essential in today’s world(19:31) The power of pauses in leadership(25:18) How positivity in leadership can boost creativity(29:26) Great managers Margaret and Jeffrey have worked for(34:58) [Extended Episode Only] How to stay optimistic amidst today’s disruptions(39:39) [Extended Episode Only] The 5 kinds of psychological capitalAdditional Resources:- Get the extended episode by joining The Modern Manager Podcast+ Community for just $15 per month- Read the full transcript here- Follow me on Instagram here - Visit my website for more here- Upskill your team here- Subscribe to my YouTube Channel here- Check out the Gallup research here Keep up with our guests- Follow Margaret on LinkedIn here- Follow Jeffrey on LinkedIn here- Get a copy of Flex: The Art and Science of Leadership in a Changing World here- Grab a copy of The Science of Leadership hereFREE Science of Leadership Assessment and Discussion GuideJeffrey and Margaret are providing members of Podcast+ an excerpt from The Science of Leadership that includes the nine capabilities assessment as well as a readiness to change assessment.In addition, they’re giving members a discussion guide to easily explore the nine leadership capacities alone or with your team.To get this bonus and many other member benefits, become a member of The Modern Manager Podcast+ Community.---------------------The Modern Manager is a leadership podcast for rockstar managers who want to create a working environment where people thrive, and great work gets done.Follow The Modern Manager on your favorite podcast platform so you won’t miss an episode!
Do you feel like you’re drowning in your task list? You know delegation is important. You know your team wants to contribute. But still, something holds you back—whether it’s fear of mistakes or the lack of time to explain things.You don’t have to stay stuck in this cycle.Joining me today is Dallas Burnett. Dallas is the founder and CEO of Perforam and author of "Lift," "MOVE!" and "Caveman Delegation," He is a performance management expert dedicated to transforming how organizations unlock potential. He partners with senior executives to design unique people systems that reduce turnover, boost productivity, and increase profits.In this episode, Dallas dives deep into the common fears that prevent managers from delegating, such as the fear of failure and the belief that it’s quicker to do things themselves.He introduces his simple yet effective “Caveman Delegation” model, a four-step process that helps managers confidently delegate tasks, processes, and outcomes without micromanaging.Plus, in the extended episode available to Podcast+ members, Dallas discusses how tools like the Enneagram can help you better understand your team’s personalities—so you can delegate in a way that sets everyone up for success.Join the conversation now!Get FREE mini-episode guides with the big idea from the week’s episode delivered to your inbox when you subscribe to my weekly email.Conversation Topics(00:00) Introduction(02:13) The stigma associated with delegation(04:59) Overcoming the fear of failure when delegating(07:27) Debunking the myth that delegation takes too much time(09:06) The Caveman Delegation model explained(17:16) Delegating tasks vs. processes vs. outcomes(26:21) Why risk and reversibility analysis matter in delegation(29:11) A great manager Dallas has worked for(31:05) Keep up with Dallas(31:31) [Extended Episode Only] Enhancing delegation through personality types(35:13) [Extended Episode Only] How the Enneagram supports smarter delegationAdditional Resources:- Get the extended episode by joining The Modern Manager Podcast+ Community for just $15 per month- Read the full transcript here- Follow me on Instagram here - Visit my website for more here- Upskill your team here- Subscribe to my YouTube Channel here Keep up with Dallas Burnett- Follow Dallas on LinkedIn and X (formerly Twitter)- Subscribe and listen to the ThinkMoveThrive podcast here- Grab a copy of Caveman Delegation hereFREE Enneagram compatibility guide based on Caveman DelegationDallas is providing his Enneagram compatibility guide based on Caveman Delegation for free to members of Podcast+.This guide helps you delegate effectively using Enneagram insights. Discover how to communicate, motivate, and match tasks to each Enneagram type’s strengths.To get this bonus and many other member benefits, become a member of The Modern Manager Podcast+ Community.---------------------The Modern Manager is a leadership podcast for rockstar managers who want to create a working environment where people thrive, and great work gets done.Follow The Modern Manager on your favorite podcast platform so you won’t miss an episode!
Do you ever feel like you’re just going through the motions at work, unsure about the exact strategy to guide your decisions? This episode will change that.In the business world, the word “strategy” is quite the buzzword. But what does it really mean to think and lead strategically? And what can you do as a manager to get better at it?If you want to stop wasting time and start making powerful strategic decisions no matter your position, today’s guest is here to unpack everything you need to know about being strategic.Today’s guest is Rich Horwath, CEO of the Strategic Thinking Institute. Over the past 20 years, Rich has helped more than one million managers around the world learn how to think, plan, and act strategically. He is a New York Times bestselling author of 8 books on strategy and his vision is to teach the world to be strategic.In this episode, Rich shares his insights on how strategy is often misunderstood and why it’s crucial for everyone—from individual contributors to senior leaders—to think strategically.He breaks down the difference between strategy and tactics, explaining how understanding the distinctions can lead to better decision-making. He also shares a practical framework for everyday strategic thinking and how to manage your time, allocate resources wisely, and pivot when necessary to stay on coursePlus, in the extended episode available to Podcast+ members, Rich delves into what isn’t strategic thinking and the tools that will help you act more strategically.Join the conversation now!Get FREE mini-episode guides with the big idea from the week’s episode delivered to your inbox when you subscribe to my weekly email.Conversation Topics(00:00) Introduction(00:23) The difference between strategy and tactics explained(04:10) Why strategy matters at every level of the organization(06:08) The 3 As framework: Acumen, Allocation, and Action(07:57) What it looks like to apply the 3 As framework in practice(12:06) Making smart decisions through resource allocation(18:34) How to stay strategic in a constantly changing environment(22:39) A real-world example: Adjusting tactics to align with strategy(25:30) A great manager Rich has worked for(26:39) Keep up with Rich(27:27) [Extended Episode Only] What it looks like when you’re not being strategic(30:59) [Extended Episode Only] Tools to help you act more strategicallyAdditional Resources:- Get the extended episode by joining The Modern Manager Podcast+ Community for just $15 per month- Read the full transcript here- Follow me on Instagram here - Visit my website for more here- Upskill your team here- Subscribe to my YouTube Channel here Keep up with Rich Horwath- Follow Rich on LinkedIn here- Subscribe to his YouTube channel here- Listen to the Strategic Minds Podcast here- Check out StrategicThinking Institute here for moreBook Giveaway - 5 copies of Strategic AND Free White Paper on DelegationRich is giving away five copies of his book STRATEGIC: The Skill to Set Direction, Create Advantage, and Achieve Executive Excellence, which Inc. Magazine described as “A top 4 must read business book to kick off the year.” In the book, Rich shares practical tools, tips, and techniques he’s developed over two decades that can help you think, plan, and act strategically in every area of your business. And, members of Podcast+ can download Rich’s White Paper: Lead at Your Level, which addresses the importance of delegation to a leader’s success. In the article, Rich shares the four factors that are crucial to effective delegation and the ability to unlock dozens of hours of extra time each year.To get this bonus and many other member benefits, become a member of The Modern Manager Podcast+ Community.---------------------The Modern Manager is a leadership podcast for rockstar managers who want to create a working environment where people thrive, and great work gets done.Follow The Modern Manager on your favorite podcast platform so you won’t miss an episode!
You’re in a team meeting, someone starts talking… and keeps talking. They lose their train of thought, fill the air with “likes” and “ums”, and before long, the point is lost.Sound familiar? We’ve all been there. Because here’s the truth: verbal communication isn’t innate—it’s a learned skill. And this week’s guest has spent 35 years helping people master it.Meet Ruth Milligan. Ruth is a 35-year communication veteran. Her career has included being a speechwriter, press secretary, marketing consultant, and, for the last 15 years, communication coach and trainer. She is the author of Motivated Speaker with her co-authors and colleagues, Acacia Duncan and Blythe Coons.In this episode, Ruth shares why speaking is a learned habit—not a natural gift— and why catching habits early in low-stakes settings sets the stage for success when the pressure is on.You’ll learn why filler words, overtalking, and disorganized thoughts sabotage your message and how to fix them with practical, proven tools for you and your team.Plus, in the extended episode available to Podcast+ members, Ruth breaks down how to stop saying “um” and reveals the six threshold concepts for learning to speak well.Join the conversation now!Get FREE mini-episode guides with the big idea from the week’s episode delivered to your inbox when you subscribe to my weekly email.Conversation Topics(00:00) Introduction(01:39) Common mistakes people make when communicating(07:18) Why listening to yourself is the best feedback tool(13:58) Handling slow speakers and ramblers: what actually works(18:28) Pre-meeting coaching that helps your team speak better(25:03) The power of practicing before you speak (and what to rehearse)(27:57) A great manager Ruth has worked for(29:31) Keep up with Ruth(30:55) [Extended Episode Only] How to finally stop saying “um”(33:09) [Extended Episode Only] The six threshold concepts for learning to speak wellAdditional Resources:- Get the extended episode by joining The Modern Manager Podcast+ Community for just $15 per month- Read the full transcript here- Follow me on Instagram here - Visit my website for more here- Upskill your team here- Subscribe to my YouTube Channel here Keep up with Ruth Milligan- Follow Ruth on LinkedIn here- Grab a copy of her book, The Motivated Speaker, here5 Book GiveawayRuth is giving away five copies of her book, The Motivated Speaker: Six Principles to Unlock Your Communication Potential, to members of Podcast+. In this book, you will discover practical and accessible approaches that will help you establish powerful habits in your speaking practice. You’ll understand what’s preventing you from being influential and persuasive, and build a new foundation toward being a highly effective communicator.To get this bonus and many other member benefits, become a member of The Modern Manager Podcast+ Community.---------------------The Modern Manager is a leadership podcast for rockstar managers who want to create a working environment where people thrive, and great work gets done.Follow The Modern Manager on your favorite podcast platform so you won’t miss an episode!
What if the most valuable thing you can build in your career isn’t a product, a strategy, or even a list of accolades—but a community?We all know relationships matter. Yet most of us haven’t been taught how to build them with real intention. Today’s guest is here to help you and your team rethink what’s possible when we shift from collecting contacts to cultivating purposeful connections.Meet David Homan. David is the founder and CEO of Orchestrated Connecting, a global community of connectors; Orchestrated Opportunities, an impact-focused advisory firm; and SOAR CONNECT, a start-up focused on the strength of authentic relationships. He hosts a podcast called Orchestrated Relationships focused on developing relationship value. David has built a network reaching into the most private and incredible circles globally while maintaining a code of purposeful community building called Orchestrated Connecting.In this episode, David unpacks what it means to build emotionally intelligent communities, drawn from his upcoming book Orchestrating Connection.We explore how self-awareness, trust, and shared values are the true foundations of lasting, impactful relationships. We also discuss the difference between simply expanding your network and nurturing it, and why vulnerability and reciprocity are essential skills for today’s leaders. Plus, in the extended episode available to Podcast+ members, we take a deeper look at how to ask for help from your network in a way that feels respectful and genuine—without making others feel used or taken for granted.Join the conversation now!Get FREE mini-episode guides with the big idea from the week’s episode delivered to your inbox when you subscribe to my weekly email.Conversation Topics(00:00) Introduction(02:00) What it really means to build an intentional community(08:15) Why you should be unafraid to share your passions(13:12) Translating personal connection strategies into the workplace(18:22) How to strengthen your relationship with your team members(24:07) Setting boundaries and fostering accountability in community(29:05) A great manager David has worked for(31:25) Keep up with David(32:15) [Extended Episode Only] How to ask people in your network for help Additional Resources:- Get the extended episode by joining The Modern Manager Podcast+ Community for just $15 per month- Read the full transcript here- Follow me on Instagram here - Visit my website for more here- Upskill your team here- Subscribe to my YouTube Channel here- Check out the book Leadership Pipeline here Keep up with David Homan- Pre-order your copy of David’s book, Orchestrating Connection here- Join the Orchestrated Connecting network hereParticipate in a Modern Manager Exclusive Orchestrated Connecting Virtual EventJoin me and other members of the Modern Manager community to experience first hand the power of an intentional community. David will facilitate a virtual session that will strengthen the connections amongst members and foster new relationships that can benefit us all.To get this bonus and many other member benefits, become a member of The Modern Manager Podcast+ Community.---------------------The Modern Manager is a leadership podcast for rockstar managers who want to create a working environment where people thrive, and great work gets done.Follow The Modern Manager on your favorite podcast platform so you won’t miss an episode!
We celebrate the wins. The promotions. The milestones.But no one talks about the price tag that comes with constantly performing at a high level.For Dana L. Cox, that price came quietly—missed family moments, sleepless nights, and a level of exhaustion that no amount of caffeine could fix. She calls it the “success tax”—the hidden costs we pay in pursuit of achievement. Thankfully, Dana’s here to unpack what that tax really looks like and how to stop overpaying it.Dana is a global executive-turned-coach, Radical Reset Expert, founder of FIX Coaching & Consulting, and author of FROM BURNOUT TO BADASS: Flip the Script on Your Work-Life Balance. She’s helped hundreds of women transition from exhaustion to empowered leadership. Her work integrates cultural wisdom, neuroscience, and strategies for sustainable success.In this episode, Dana reveals how high-achieving individuals unknowingly pay a “success tax” that can hinder their health, relationships, and performance at work, and what we can do to avoid overpaying.Dana shares her experience of facing burnout and provides actionable insights for managers and leaders on how to create work environments that prioritize well-being while still achieving exceptional performance.She emphasizes the importance of setting boundaries, taking intentional time off, fostering a culture of empathy and support within teams, and more.Join the conversation now!Get FREE mini-episode guides with the big idea from the week’s episode delivered to your inbox when you subscribe to my weekly email.Conversation Topics(00:00) Introduction(01:32) What are “success taxes”?(04:54) The hidden costs of high-performing roles(08:31) Getting things done vs. caring for your team(12:54) How to pay the success tax without burning out(22:05) The power of speaking up(25:14) The third shift: how emotional labor affects women in leadership(28:07) A great manager Dana has worked for(30:38) Keep up with Dana(31:40) [Extended Episode Only] How to talk to your team about burnoutAdditional Resources:- Get the extended episode by joining The Modern Manager Podcast+ Community for just $15 per month- Read the full transcript here- Follow me on Instagram here - Visit my website for more here- Upskill your team here- Subscribe to my YouTube Channel here Keep up with Dana- Follow Dana on LinkedIn, Instagram, and Facebook- Visit her website here for more information- Grab a copy of her book, From Burnout to Badass, hereFREE Career Clarity Checklist + Positioned to Paid Assessment CallsDana is giving members of Podcast+ her Career Clarity Checklist and is offering a limited number of Positioned to Paid™ Assessment Calls, all for FREE.The Career Clarity Checklist is your first step to stop spiraling and start leading again. It will help you make sure you're aligned, visible, and ready for what's next.The Positioned to Paid™ Assessment Call is a 30-minute private strategy session designed to help you clarify what’s next, uncover hidden value, and walk away with a custom roadmap.To get this bonus and many other member benefits, become a member of The Modern Manager Podcast+ Community.---------------------The Modern Manager is a leadership podcast for rockstar managers who want to create a working environment where people thrive, and great work gets done.Follow The Modern Manager on your favorite podcast platform so you won’t miss an episode!
Thanks so much Owen for describing the way to get started on documenting procedures. This is usually where organizations either get stuck or spend too much time.