In healthcare, you don't get the luxury of a 50% success rate.In this week's episode of the Only Constant, Daniel Peach discusses with Nellie Wartoft how change leaders in healthcare must plan for perfection when lives are on the line. He breaks down why physicians won't trust your data and why transformation in healthcare takes 17 years from research to implementation (and how to speed that up).Connect with:Nellie WartoftCEO of TigerhallChair of the Executive Council for Leading Change (ECLC)nellie@tigerhall.com
What if the biggest barrier to transformation isn't resistance but the way we're telling the story?In this week's episode of the Only Constant, Christian Lundberg discusses with Nellie Wartoft how storytelling can become a strategic tool for organizational transformation, the neuroscience behind retelling others' perspectives, and why information dilution kills even the strongest transformation messages. Connect with:Nellie WartoftCEO of TigerhallChair of the Executive Council for Leading Change (ECLC)nellie@tigerhall.com
What if the secret to transformation success isn't more budget but strong, built-in accountability?In this week's episode of the Only Constant, our guest Zee Amin discusses with Nellie Wartoft how flipping the traditional funding model transforms the transformation office into a high-impact internal consultancy. They explore co-investment strategies, building trust through realistic business cases, and why being brave enough to challenge the status quo matters more than having a mandate.Connect with:Nellie WartoftCEO of TigerhallChair of the Executive Council for Leading Change (ECLC)nellie@tigerhall.com
What if the secret to rapid culture change isn't a top-down mandate, but giving your people permission to define who they want to be?In this week's episode of the Only Constant, Erika Schaeffer discusses with Nellie Wartoft how Genworth Financial transformed its post-IPO culture in under 18 months by prioritizing executive accountability, authentic engagement, and celebrating wins—from community service to costume parties—proving that culture change doesn't have to feel like a campaign.Connect with:Nellie WartoftCEO of TigerhallChair of the Executive Council for Leading Change (ECLC)nellie@tigerhall.com
You can't email your way to change, especially when your audience would rather talk to patients than check their inbox.In this week's episode of the Only Constant, Daniel Peach discusses with Nellie Wartoft how face-to-face communication trumps digital noise in healthcare, why finding change champions among frontline staff matters more than targeting leaders, and how patience and presence turn skeptics into your best advocates.Connect with:Nellie WartoftCEO of TigerhallChair of the Executive Council for Leading Change (ECLC)nellie@tigerhall.com
AI is here to stay but how do we get more than just ‘increased business productivity’?In this week's episode of the Only Constant, Richard Wiedenbeck discusses with Nellie Wartoft how vertical AI solutions for specific workflows will deliver real results and how senior leaders must help people stretch their skillsets across broader domains while ensuring they still feel meaningful in their work.Connect with:Nellie WartoftCEO of TigerhallChair of the Executive Council for Leading Change (ECLC)nellie@tigerhall.com
Four acquisitions in six months? Most companies would call that ambitious. MSCI called it Tuesday.In this week's episode of the Only Constant, Allison Nelik discusses with Nellie Wartoft how they navigated the communications chaos of back-to-back M&A deals, from managing employee fears about job security to integrating entirely new cultures while maintaining business momentum.Connect with:Nellie WartoftCEO of TigerhallChair of the Executive Council for Leading Change (ECLC)nellie@tigerhall.com
What if the secret to transformation isn't overcoming resistance, but understanding what people are protecting?In this week's episode of the Only Constant, Christian Lundberg discusses with Nellie Wartoft how neuroscience reveals why our brains prioritize tribal belonging over problem-solving, the power of asking "tell me more" during value conflicts, and why early AI adopters have more in common across departments than within them.Connect with:Nellie WartoftCEO of TigerhallChair of the Executive Council for Leading Change (ECLC)nellie@tigerhall.com
Why do so many frontline employees disengage from change initiatives within six months, even after perfect training rollouts?In this week's episode of the Only Constant, Elvin Yavuz from Circle K discusses with Nellie Wartoft how traditional top-down change management fails frontline workers, the critical importance of understanding their chaotic daily reality, and why successful change requires abandoning 50-slide PowerPoints in favor of 3-minute videos and involving employees from day one of project design.Connect with:Nellie WartoftCEO of TigerhallChair of the Executive Council for Leading Change (ECLC)nellie@tigerhall.com
What if the biggest barrier to transformation isn't strategy or resources, but the beliefs your people hold about what's possible?In this week's episode of the Only Constant, Alina discusses with Nellie Wartoft how she approached tripling Heineken Germany's revenue in three years by first building the right team, understanding employee beliefs through her "believe, behave, become" framework, and creating scenarios for course correction while balancing performance with transformation.Connect with:Nellie WartoftCEO of TigerhallChair of the Executive Council for Leading Change (ECLC)nellie@tigerhall.com
If you had to choose between speed, transparency, or accuracy in your communications, which would you pick?In this week's episode of the Only Constant, Allison Nelik discusses with Nellie Wartoft how transparency has become the ultimate currency in change communications, why social media shifted our expectations of leadership authenticity, and practical strategies for balancing speed with accuracy when the world is moving fast.Connect with:Nellie WartoftCEO of TigerhallChair of the Executive Council for Leading Change (ECLC)nellie@tigerhall.com
Why do internal comms teams and change teams clash so often during transformations?In this week's episode of the Only Constant, Christian Lundberg (CSO, Vocable Communications) discusses with Nellie Wartoft how internal communications and change communications serve fundamentally different purposes - one focused on efficient information transmission, the other on creating authentic connections that drive behavioral change. They explore the shift from one-way "newspaper" style messaging to social media-style interactive communication, and share practical strategies for building trust through vulnerability, consistency, and value-forward messaging.----Connect with:Nellie WartoftCEO of TigerhallChair of the Executive Council for Leading Change (ECLC)nellie@tigerhall.com
Change isn't just accelerating—it's gone exponential. And most organizations are about to get left behind.In this week's episode of the Only Constant, Aric discusses with Nellie Wartoft how the pace of technological change has shifted from Moore's Law's predictable two-year cycles to explosive six-month doubling periods, why traditional change management approaches are now obsolete, and how building enterprise-level transformation offices with both hard capabilities and cultural agility has become the ultimate competitive advantage.Resources: - Listen to “CFO’s Don’t Fund Feelings”, our July 8th episode with Aric and Nellie- Check out Aric’s ROI guide for change initiatives: https://tigerhall.com/guides/how-to-measure-roi-in-a-change-initiative-a-playbook-for-proving-the-value-of-transformation-efforts Connect with:Nellie WartoftCEO of TigerhallChair of the Executive Council for Leading Change (ECLC)nellie@tigerhall.com
What if the solution to AI-driven unemployment isn't government handouts, but finally getting paid for the data you've been giving away for free?In this week's episode of the Only Constant, Amelia Green discusses with Nellie Wartoft how traditional UBI pilots fail due to unsustainable government funding, why tech giants are making record profits from our personal data, and her revolutionary approach to creating a self-funded universal basic income by treating data as personal assets that citizens can monetize.Connect with Amelia Green and U-BI:- Follow us or DM us on LinkedIn: https://www.linkedin.com/company/u-bi-impact/- Sign up for the Newsletter through our Website: UBIImpact.com Connect with:Nellie WartoftCEO of TigerhallChair of the Executive Council for Leading Change (ECLC)nellie@tigerhall.com
Your AI is only as biased as the humans who created the data it learns from.In this week's episode of the Only Constant, Richard Wiedenbeck (Chief AI Officer, Ameritas) discusses with Nellie Wartoft how the myth of needing perfectly structured data for AI is holding companies back, why information sets matter more than data sets, and how AI is actually exposing the mediocre management practices we've been accepting for years.Connect with:Nellie WartoftCEO of TigerhallChair of the Executive Council for Leading Change (ECLC)nellie@tigerhall.com
What happens when you take the leap of faith and actually trust your workforce to engage with internal comms?In this week's episode of the Only Constant, Allison Nelik discusses with Nellie Wartoft how to overcome the control mindset in internal communications, why two-way feedback drives transformation success, and how to create an internal news outlet that employees actually want to engage with.Connect with:Nellie WartoftCEO of TigerhallChair of the Executive Council for Leading Change (ECLC)nellie@tigerhall.com
"It's really just garbage pickup, isn't it?" When a senior executive dismisses the business’ sustainability initiative with those words, you know you need to flip the script.In this week's episode of the Only Constant, Gina Cano (Sr. Director Strategy, Dell) discusses with Nellie Wartoft how she transformed a failing sustainability program from environmental fluff into hard business value, achieving 4x cost savings and 5x recovery value by tying the program’s goals with what executives actually care about: dollars and cents.----Connect with:Nellie WartoftCEO of TigerhallChair of the Executive Council for Leading Change (ECLC)nellie@tigerhall.com
The modern workforce expects leaders to be coaches, not commanders, so why do we still manage change like it's 1970?In this week's episode of the Only Constant, Annemie Verrijken (VP Change Management, Belden) discusses with Nellie Wartoft how COVID accelerated the shift toward people-first change management, why speaking senior leadership's language about ROI and risk is crucial for getting buy-in, and her proven strategies for creating "pull" rather than "push" when building organizational change capabilities.----Connect with:Nellie WartoftCEO of TigerhallChair of the Executive Council for Leading Change (ECLC)nellie@tigerhall.com
Why do brilliant strategic visions crash and burn when they make first contact with reality?In this week's episode of The Only Constant, Jennifer Dass (Chief Operations & Transformation Officer, Advertising Agencies & Co-Founder of Dass Collective) discusses with Nellie Wartoft how to navigate complex transformations through her own proven Dass framework, covering everything from stakeholder alignment and hybrid operating models to the critical role of change management in achieving 10x improvement in transformation success rates.----Connect with:Nellie WartoftCEO of TigerhallChair of the Executive Council for Leading Change (ECLC)nellie@tigerhall.com
Are you spreading yourself too thin across multiple initiatives, or should you bet everything on one transformational win?In this week's episode of the Only Constant, Dan Rickards (Interim Head of Change, Group Transformation, BBC) discusses with Nellie Wartoft how to strategically build organizational change management maturity and how to turn those early wins into headcount. ----Connect with:Nellie WartoftCEO of TigerhallChair of the Executive Council for Leading Change (ECLC)nellie@tigerhall.com