Dale Ludwig and Greg Owen-Boger envision a future where meetings, presentations, and training sessions are the least frustrating parts of doing business. Join them as they talk about The Orderly Conversation and how the concept informs the work that they do at Turpin Communication. Key concepts in this episode include The Orderly Conversation concept benefits Turpin’s clients by helping them be more effective and efficient.Manufacturing squeezes every ounce of inefficiency out of the process....
In Part 2 of this episode, Dale and Greg discuss the methodology and guiding principles behind their work and the benefits their clients gain after employees participate in a Turpin workshop. Sophisticated buyers understand they are not buying a commodity and that growing self-awareness and improving communication requires a nuanced approach. Key concepts in this episode include The Orderly Conversation, what it is, and how it affects every element of business communication.Everyo...
It’s well known that leaders across all industries are concerned about the lack of soft skills in their employees. As business evolves, soft skills will become key differentiators in the workforce. Dale and Greg discuss the nuanced approach that is necessary in order to coach people to improve their self-awareness and develop their soft skills. Key concepts in this episode include Communication touches all soft skills, so by improving communication, related soft skills are easier ...
Subject Matter Experts bring a depth of experience, credibility, and relevance to live instructor-led training. Their contributions and institutional knowledge are immeasurable. Reliance on them in the training room also brings a certain amount of risk because SMEs are not, in most cases, experts in facilitation. It’s our responsibility then, as learning professionals, to do what we can to design learning events to play to their strengths and to coach them to be successful in the training ro...
You know it when you see it, but what exactly IS executive presence? In this episode, Dale and Greg discuss their journey to finally understanding Executive Presence and, more importantly, how to coach their clients to achieve it. Key concepts in this episode include The science-based definition of Executive Presence developed by Suzanne Bates led to a better understanding of how to coach it.Suzanne’s book, “All the Leader You Can Be: The Science of Achieving Extraordinary Executive Presence...
The way meetings are conducted says a lot about an organization’s culture, and it’s the responsibility of leaders to set expectations around how business will be conducted during meetings. This applies to everyone in the room, not just the facilitator of the meeting. In this episode, Dale, Greg, and Barbara hold a meeting about meetings(!), and they share stories about how they’ve worked with organizations and individuals to improve meeting culture. Key concepts in this episode include The ...
Most people agree that storytelling can be an effective communication tool. Stories communicate emotions, personalize events, make complicated concepts clear, and build relationships. However, traditional storytelling approaches tend to be too complicated because they are based on a literary approach. We shouldn’t expect businesspeople to be professional storytellers, so a simplified approach is necessary. Listen in as Dale and Greg discuss their unique take on storytelling and how to simplif...