The Product Manager

<p>Successful products don’t happen in a vacuum. Hosted by Hannah Clark, Editor of The Product Manager, this show takes a 360º view of product through the perspectives of those in the inner circle, outer perimeter, and fringes of the product management process. If you manage, design, develop, or market products, expect candid and actionable insights that can guide you through every stage of the product life cycle.</p><p><br /></p>

How American Express 4x Its Experimentation Velocity in 1 Year (with Jean Castanon, VP of Digital Product at American Express)

Every product leader wrestles with the same tradeoff: move fast and risk breaking things, or move slow and risk irrelevance. But what if the real accelerator wasn’t cutting corners—it was systematizing experimentation? In this episode, Hannah Clark sits down with Jean Castanon, VP of Digital Product at American Express, to explore how his team quadrupled their testing velocity in a year, redefined what “success” in experiments really means, and built a referral program that became Amex’s seco...

09-02
19:22

How to Navigate “Growing Pains” in Scaling Orgs (with Matthew Wensing, Head of Product and Design at Customer.io)

Startups don’t get easier with age—they just get more complex. Much like teenagers, scale-ups are constantly outgrowing their structures, still figuring out their identity, and not always great at setting realistic goals. But this awkward “in-between” stage isn’t a failure—it’s a rite of passage on the path to becoming a mature company. In this episode, Hannah sits down with Matt Wensing, Head of Product and Design at Customer.io, who has seen scaling from nearly every angle: founder, product...

08-19
45:59

How to Balance Speed and Value: The Essential Role of Empathy in the AI Product Era (with Megan O'Rourke, Executive Director of Product at Metalab)

The Tin Man’s silk heart in The Wizard of Oz is a perfect metaphor for AI right now—it can convincingly mimic empathy, but it’s not the real thing. In this episode, Hannah Clark sits down with Megan O’Rourke, Executive Director of Product at Metalab, to explore the delicate balance between AI-powered productivity and human-driven resonance. They dive into why empathy and storytelling are irreplaceable in both product development and leadership, and the risks we run if we trade them away for e...

08-12
41:44

How to Adapt to the New Gold Standard in Product Management (with Maryam Ashoori, VP of Product and Engineering at IBM Watsonx)

Product management isn’t just evolving—it’s getting completely rewritten. In this episode, Hannah sits down with Dr. Maryam Ashoori, VP of Product and Engineering at IBM Watsonx, to talk about how AI is reshaping not only the tools product managers use, but the very nature of the role itself. Maryam brings two decades of experience in AI across design, research, and engineering, and shares what she's seeing from the front lines of one of the most powerful Gen AI platforms on the planet. They ...

08-05
29:22

How I Survived the Past 3 Years in Product Leadership (with Michael Luchen, Product Transformation Architect)

When AI was just a sci-fi footnote and “product transformation” sounded like a buzzword, Michael Luchen was already in the trenches. In this episode, Hannah sits down with the original host of The Product Manager Podcast to unpack three years of change—from his early missteps to building scalable systems and navigating the AI tidal wave with nuance and strategy. Michael, now a self-described "Product Transformation Architect," brings candor and depth as he reflects on what it really takes to ...

07-31
29:09

Vibe Coding 101: A Zero-to-One Hands-On Workshop (with Drew Falkman, Principal at Moves The Needle Studio)

If you’ve heard the buzz about Vibe Coding but aren’t quite sure what’s real and what’s hype, this episode is your shortcut to clarity. Recorded live at our hands-on Vibe Coding Workshop, this 30-minute seminar with Drew Falkman (Principal at Moves The Needle) unpacks what Vibe Coding actually is, where it fits in the product lifecycle, and how non-technical folks are already using it to ship tools and prototypes—without writing a line of code. Joined by co-host Katie Sanders, Hannah leads a ...

07-24
20:07

How to Turn Neurodivergent 'Challenges' Into Leadership Superpowers (with Frankie Berkoben)

ADHD might be the product trait nobody’s putting on their resume—but maybe they should. In this episode, Hannah sits down with executive coach Frankie Berkoben to unpack the complex intersection of ADHD, executive function, and product leadership. Together, they explore how ADHD traits like systems thinking, emotional intelligence, and comfort with ambiguity make product people exceptional—and why those same strengths often lead to burnout, inconsistency, or shame in traditional work environm...

07-08
48:30

Finding Your Unfair Advantage in Product’s Wild West Era (with Margaret-Ann Seger, Head of Product at Statsig)

Product-market fit isn’t enough anymore. In an age where AI is making it easier for anyone to ship a half-decent product, the real battleground is distribution. Margaret-Ann Seger (Head of Product at Statsig) joins Hannah Clark to talk about how AI is reshaping go-to-market strategy, why speed and feedback loops are becoming product differentiators, and how her team at Statsig is baking collaboration and empathy into every part of their product dev cycle. From lo-fi GTM experiments to the pow...

07-01
26:08

The Systems Thinking Process Used by the Most Adaptable Product Leaders (with Sheryl Cababa, Author of Closing the Loop)

What if instead of racing to solve problems, you paused to map the entire system first? In this episode, Hannah sits down with Sheryl Cababa—author of Closing the Loop: Systems Thinking for Designers and founder of Optimistic Design—to talk about what it really means to design for complexity. From AI adoption to organizational policy changes, Sheryl brings a systems lens to the decisions leaders make (often too hastily) in fast-moving environments. They explore how design leaders can avoid sh...

06-24
42:53

What Does Engineering Excellence Look Like in the Age of AI? (with Anish Dhar, Co-founder and CEO of Cortex.io)

The “AI is coming for your job” headlines have been exhausting—especially if you're a software engineer. But as Cortex.io founder Anish Dhar explains, engineering isn’t dying; it's evolving. In this episode, Hannah sits down with Anish to unpack what engineering excellence actually means in 2025, why measuring developer productivity is still wildly misunderstood, and where AI coding tools fit into the real world of production-scale systems. Spoiler: you can’t vibe-code your way to a million u...

06-17
29:12

How to Make Passion Your Differentiator in an AI-Driven World (with Norma Løvhaugen, VP Strategy at Neat)

What does passion really look like on a product team? In this episode, Hannah sits down with Norma Løvhaugen, VP Strategy at Neat, to unpack how passion fuels team collaboration, customer empathy, and a culture of innovation. They explore the difference between building products with passion versus simply shipping features—and why that distinction matters more than ever in an age of generative AI. Norma shares how Neat channels passion into a uniquely cohesive product experience, from obsessi...

06-10
38:39

Mastercard’s SVP of Global Products on How to Enter New Markets (with Simone Paul Tamussin)

Expanding internationally is more complex than ever, with economic uncertainty, shifting regulations, and unpredictable tariffs creating constant challenges. While overseas opportunities can be tempting, businesses must navigate a landscape full of blind spots and evolving risks that demand careful planning and adaptability. Simone Tamussin, SVP of Product Management at Mastercard Gateway, shares valuable insights from his experience working with companies facing these hurdles. He discusses c...

06-03
24:49

Managing Stakeholder Perception: How Product Leaders Build—and Lose—Influence (with Carolyn Dolezal & Kate Leto)

Two seasoned executive coaches, Carolyn Dolezal and Kate Leto, share candid insights on the realities of executive leadership and how to truly earn the trust and confidence of your team and stakeholders. They debunk common myths and explore how personal agendas can undermine leadership effectiveness, while offering practical advice for building influence even when the odds aren’t in your favor. The conversation also covers how to recover from early leadership missteps and develop the skills n...

05-27
35:18

How Parenting Made Me a Better Product Leader (with Anuj Jhunjhunwala, Director of Product at Merge)

Becoming a parent profoundly changes how you approach product leadership, blending personal and professional challenges in unexpected ways. Anuj Jhunjhunwala, Director of Product at Merge, shares how parenting teaches lessons in influence without authority, clear communication, and time management that directly apply to leading products. Anuj offers candid insights on how managing toddlers parallels managing stakeholders, why career growth feels more like navigating a mountain than climbing a...

05-20
32:08

The AI-Enhanced Team: A New Playbook for Product Leaders (with Andrew Saxe, VP of Product at Smartling)

As we navigate the AI revolution, we’re collectively creating a new reality that’s far from utopian, and both leaders and individual contributors are struggling to find their way through the uncertainty. Questions around workplace ethics, output quality, and long-term impacts are top of mind for many, but this presents an opportunity to learn from each other’s breakthroughs and shape the future we want to see. Andrew Saxe, VP of Product at Smartling, shares his experience leading a company th...

05-13
27:10

How to Be ‘Limitless’: The Mindset Shift That Opens Doors (with Uma Subramanian, Founder of Limitless Leaders)

What's holding you back from reaching your next level? For many, the biggest obstacle is often a mental one, not a physical one. By shifting your perspective and zooming out, you can find pathways around the challenges that seem insurmountable. Uma Subramanian, founder of Limitless Leaders and former Microsoft leader, shares her journey of achieving extraordinary success by adopting a limitless mindset. Uma explains how she overcame limiting beliefs, reframed her mindset, and transformed her ...

05-06
32:46

How to Use AI to Research Like a Researcher (with Cori Widen, User Research Lead at Photoroom)

Research has often suffered from shortcuts, assumptions, and poorly conducted user interviews, long before AI entered the picture. While there are concerns about AI exacerbating these issues, today we’re exploring how AI can actually improve research practices by standardizing and democratizing good research at scale. Cori Widen, User Research Lead at Photoroom, joins us to share how AI is being leveraged to transform research practices at her company. She discusses the cultural mindset that ...

04-29
23:59

The Nuances of Product Leadership No One Talks About (with Debbie McMahon, CPO at The Financial Times)

A seedling and a tree may share the same DNA, but their roles in the ecosystem are vastly different—just like junior and executive product leaders. As leaders climb the ranks, their focus shifts from producing features to providing structure and support that allow teams to thrive. Debbie McMahon, Chief Product Officer at the Financial Times, reflects on this evolution and how her approach to leadership has matured over time. From managing complex internal and external relationships to knowing...

04-22
32:32

Zoom's CPO on Evolving Product Strategy in a Post-Pandemic Market (with Smita Hashim)

Zoom’s journey from a popular video conferencing tool to a household name during the COVID-19 pandemic was followed by a wave of competition. But rather than being overwhelmed, Zoom has embraced new opportunities for innovation, especially with the rise of AI. Smita Hashim, Zoom's Chief Product Officer, shares insights into the company's response to the challenges of the pandemic and the rapid shifts in the tech landscape. Smita discusses her experience leading Zoom through this transformati...

04-15
21:51

Do All Roads Lead to the Feature Factory? (with Aakash Gupta, Andrea Saez, and Pawel Huryn)

In this episode, we dive into the phenomenon of the "feature factory," where companies focus more on releasing products and features rapidly rather than prioritizing quality or user needs. John Cutler coined the term, and it perfectly captures the feeling many teams face: launching features without a clear understanding of who they’re for or how they impact the business. If this resonates with you, keep listening as we explore how to break free from this cycle. In our panel discussion, we hea...

04-08
42:33

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