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In the fourth episode of season 10 of the Propcast, host Louisa Dickins is joined by Sally Jones, Head of Strategy, Digital and Technology at British Land and Matt Webster, Head of Environmental Sustainability at British Land. They share British Land’s strategy for sustainable developments and how they are going to achieve net zero by 2030. Sally shares how her role at British Land has changed since 2010 and shifted her focus towards strategy and technology. Matt talks about how their most recent sustainable projects, 100 Liverpool Street and Canada Water, have been designed to reduce both operational and embodied carbon in both the development and the running of the buildings. Sally and Matt discuss the advancement of technologies and successful utilisation of data and what this means for the future of sustainable real estate. Resources: LMRE Global Recruitment and Search Consultancy LMRE YouTube Interviews 100 Liverpool Street Canada Water Companies Mentioned: Equiem Facilio  Cadbury Arup Shout Outs: Gabrielle McMillan Key Insights From This Episode:   I think the next few years will be challenging, but the more business that successfully deliver their strategies, the closer we will be to net zero - Louisa Technology is changing the shape of the property industry - Sally I’m confident as a sector that we’ve got the technologies, skill sets and the ambition to play our part in this, to come together and deliver - Matt The digitalisation of real estate will have a significant part to play in the decarbonisation of the built environment - Matt We have to figure out a cheaper way of delivering digital transformation, especially with the rising energy costs - Sally   About Our Guests: Sally Jones, Head of Strategy, Digital and Technology: Sally joined British Land in February 2010 as Head of Investor Relations and took responsibility for Strategy alongside Investor Relations in January 2015. In May 2016, she was appointed Head of Strategy and Investments. Subsequently, she has expanded her role to include data and insights and the Group’s Smart technology initiatives. She joined the Executive Committee in 2015. Sally is also a Non-executive Director of Equiem, the leading tenant experience digital platform provider.   Previous Experience: Before joining British Land Sally worked at Cadbury Schweppes where she held a variety of roles over ten years including Director of Investor Relations, Director of Communications and Finance Director Group Sales and Marketing. Prior to that she worked in the City.   Matt Webster, Head of Environmental Sustainability   As Head of Environmental Sustainability, Matt leads the environmental performance of British Land's standing portfolio and development pipeline, responsible for implementing our pathway to net zero carbon by 2030 and wider environmental sustainability agenda. Matt works across the business to ensure our assets are designed, built and operated to the highest environmental standards. Matt led British Land to a 55% reduction in its operational energy intensity achieved in 2019. He has held various roles across the business, including establishing our approach to wellbeing and most recently developing and implementing our approach to smart buildings and digital placemaking. Recent development projects include the delivery of British Land's first net zero development at 100 Liverpool Street and leading sustainability at Canada Water - a 53 acre mixed use regeneration project. Prior to joining British Land, Matt held various sustainability consulting and banking roles. Matt has a Master's degree from Forum for the Future.   About British Land:Our portfolio of high quality UK commercial property is focused on London Campuses and Retail & Fulfilment assets throughout the UK. We own or manage a portfolio valued at £14.3bn (British Land share: £10.5bn) as at 31 March 2022 making us one of Europe’s largest listed real estate investment companies.    We create Places People Prefer, delivering the best, most sustainable places for our customers and communities. Our strategy is to leverage our best in class platform and proven expertise in development, repositioning and active management, investing behind two key themes: Campuses and Retail & Fulfilment.    Our three Campuses at Broadgate, Paddington Central and Regent’s Place are dynamic neighbourhoods, attracting growth customers and sectors, and offering some of the best connected, highest quality and most sustainable space in London. We are delivering our fourth Campus at Canada Water, where we have planning consent to deliver 5m sq ft of residential, commercial, retail and community space over 53 acres. Our Campuses account for 67% of our portfolio.    Retail & Fulfilment accounts for 33% of the portfolio and is focused on retail parks which are aligned to the growth of convenience, online and last mile fulfilment. We are complementing this with urban logistics primarily in London, focused on development-led opportunities.    Sustainability is embedded throughout our business. In 2020, we set out our sustainability strategy which focuses on two time-critical areas where British Land can create the most benefit: making our whole portfolio net zero carbon by 2030, and partnering to grow social value and wellbeing in the communities where we operate.    Further details can be found on the British Land website at www.britishland.com   About Our Host Louisa Dickins Louisa is the co-founder of LMRE, which has rapidly become the market leading global PropTech recruitment platform and search consultancy with operations across North America, United Kingdom, Europe and Asia-Pacific. To promote the industry she is so passionate about, Louisa set up the Global podcast ‘The Propcast’ where she hosts and invites guests from the built environment space to join her in conversation about innovation. About LMRE LMRE is globally recognised for leading the way in Real Estate Tech & Innovation talent management. From the outset our vision was to become a global provider of the very best strategic talent to the most innovative organisations in PropTech, ConTech, Smart Buildings, ESG, Sustainability and Strategic Consulting. At LMRE we are fully committed at all times to exceed the expectations of our candidates and clients by providing the very best advice and by unlocking exclusive opportunities across our global network in the UK, Europe, North America and Asia-Pacific.   Timestamps: [2:10] Sally: How did you get into your strategy, technology and digital role?  It has been so fascinating to be able to combine strategy with all things digital and technology and I am now in charge of building tech, insights and the whole technology stack. My interest in technology started when I realised how technology was changing the shape of the property industry. [3:50] Matt: Could you tell us what your role at British Land entails? I have been at British Land for a number of years now and worked in different sections around the business, but always with an angle on sustainability. I was retained to deliver the 55% energy target and we were very proud to be able to deliver that over a 10 year period from 2009 to 2019. We were early adopters of the idea that it was our responsibility to collaborate with customers to work towards understanding our carbon footprint and start utilising data and technologies. [5:35] Sally: Could you elaborate on your digital strategy? We started working on it in 2015 and created a smart team after realising that digitalising buildings was going to become a big thing. We wanted to create a strategy with a very focused approach on improving people's experience of our real estate, building greater understanding through data and driving greater efficiency. [6:58] Matt: How does the sustainability strategy fit into the digital strategy? Our latest strategy runs from 2019 to 2030 and is balanced between environmental and social issues. Our target is to reach net zero carbon by 2030, as an operator and developer of space our two big sources of carbon are embodied from the development of our assets and operational which is related to the energy from running our assets. We are aiming for a 50% reduction in our embodied carbon and a 75% reduction in our operational carbon. The digital plan will help us deliver these ambitious targets. [8:45] Matt: Tell us about your current development projects and how they’re helping socially and environmentally? 100 Liverpool Street is our first net zero development, it has benefited from significant reuse of the previous structure of the building and we worked really hard to design without carbon throughout the process. A lot of thought has gone into how it is going to operate once it’s a live building. It’s our first building to deliver some of the things in our digital strategy as well.  Canada Water is a really exciting project that we are embedding sustainability principles into. The building is implementing our smart building design guide which will help the building run more efficiently by retrieving useful data out of it during the design stage. [12:35] Sally: What technologies are working for British Land and how are you utilising them? Smart enabling a building makes it digitally capable, the key for that is to allow us to get data out of the building in such a way that we can surface it through a single platform. The data allows us to see what is working and manage the building more efficiently over time. Machine learning and AI helps us control the building to drive more efficiencies. We’re working with a company called Facilio, they have built this entire data platform for us which things like AI can sit on. The Equiem platform works alongside Facilio to see how and when rooms in buildings are being used. [16:08] Matt: Is there anything you would like to add to the data side of smart buildings? We have learnt a lot in the development and delivery of 100 Liverpool Street. Installing smart metre systems lets us know exactly where and when energy is consumed in a building. The system will also communicate the data to a wider platform, allowing us to take a software approach to the building.  With this data we can apply it at a portfolio level rather than replicating it within each building. [19:29] Sally: What do we need to tackle in the future? We are now turning our attention to our old developments, ultimately we’re all going to have to think about retrofitting our old buildings.  We have to figure out a way of delivering this digital transformation much more cheaply, especially with the rising energy costs. [22:15] Matt: What lies ahead in terms of environmental sustainability? People are finally listening to this issue and it is really important to make sure we’ve got the resources and skill sets to respond to it. We have been tackling operational carbon for a long time, we need more understanding and data surrounding embodied carbon so we have a more rapid process to help reduce it in the next few years.   L – Touch on the main lessons you have learnt throughout your career. Sally: What stands out for me at companies that I have worked for is the culture value and leadership. British Land and Cadbury are the two places where I have enjoyed and achieved the most. M - Please give a mention to anyone / product / service. Matt: Our own internal digital placemaking team, they have been working really hard working on the vision and delivering 100 Liverpool Street. R – What has been the most  rewarding  aspect of working within the digitalisation space? Sally: Working with this small team at British Land, they’ve been brilliant at navigating their way through a very complex landscape in a cost effective way with an incredible set of products. E - What are you excited about in the future of environmental sustainability? Matt: I’m excited about the recognition that ESG is now gaining and the seriousness that people are starting to approach the subject with. Also, the digitalisation of real estate because that will have a significant part to play in the decarbonisation of the built environment.    Sponsors Launch Your Own Podcast A Podcast Company is the leading podcast production and strategic content company for brands, organisations, institutions, individuals, and entrepreneurs. Our team sets you up with the right strategy, equipment, training, guidance and content to ensure you sound amazing while speaking to your niche audience and networking with your perfect clients. Get in touch jason@apodcastcompany.com
In the third episode of season 10 of the Propcast, host Louisa Dickins is joined by Aleksandra (Sasha) Njagulj, Managing Director and Global Head of Real Estate ESG at DWS Group and Simon Wallace, Global Head of Research and Strategy at DWS Group.  They discuss the key data points in ESG in real estate and how and why Aleksandra and Simon have risen to the top of the DWS Group and are focusing their careers within ESG. They share the products that DWS Group has found useful in their workplace and the regulation changes they have seen in the market. Lastly, they discuss how the current market may disadvantage or benefit investment in ESG. Resources: LMRE Global Recruitment and Search Consultancy LMRE YouTube Interviews CRREM   Key Insights From This Episode:   ESG influences a lot of my work nowadays, it’s always been a factor but now ESG touches pretty much every part of the research and strategy that we do. - Simon Whether you believe in climate change or not, if the energy prices continue to rise, tenants are going to want more energy efficient buildings. - Aleksandra I think we are in a market environment in general where we will see less investment in real estate, we got the real capital analytics data for the second quarter for Europe today and year on year investments are down by about 20%. - Simon The current market is accelerating the focus on ESG in real estate, energy prices will favour buildings that are energy efficient. - Aleksandra You can do it because you want to look after the environment, but now you can do it because there is a financial incentive as well. - Louisa   About Our Guests:   Aleksandra Njagulj, Managing Director and Global Head of ESG, Real Estate at DWS Group: Aleksandra (Sasha) Njagulj is the Managing Director, Global Head of ESG (environmental, social, and governance), Real Estate at DWS group. She is responsible for ESG integration across global real estate portfolios. Sasha is an accomplished ESG expert with over 20 years of practical experience in architectural design, design management and the sustainable built environment. In her previous role with CBRE Global Investors, she was Global Head of ESG with overall responsibility for developing and communicating global sustainability priorities and strategies across all business lines. Prior to this, Sasha was head of the Sustainability, R&D and Innovation department at Bouygues U.K. Throughout her career, Sasha has built a reputation both professionally and personally for championing the cause of responsible real estate investment. She received the UK-based edie 2020 Sustainability Leaders Award for Investor of the Year for an ESG programme she designed and delivered for CBRE. In addition, Sasha was awarded the global 2020 GRESB/BREEAM Individual Leadership Award, recognising strong leadership and commitment in the field of sustainable development. In 2021, she won the global Future Proof Real Estate Woman award as a leader in applying digitalisation, technology, open innovation and sustainability to create a better built environment.   A qualified architect, Sasha holds a Master's degree in Architectural Design from the University of Belgrade; a Master's degree in Sustainability Leadership from the University of Cambridge. She is a BRE Academy fellow, sits on the INREV ESG Committee and ULI ESG Council, leads the IIGCC Real Estate Workstream and chairs the GRESB Foundation Real Estate Standards Committee.   Simon Wallace, Head of Research, Real Estate at DWS Group. Simon joined the Company in 2011. Prior to his current role, Simon served as Head of Europe Research and Strategy for Alternatives. Prior to joining, he served as an economist for real estate research at Hammerson. Previously, Simon worked as an economist at the Centre for Economics and Business Research   BSc in Politics and Economics and MSc in Economics from University of Bristol; Investment Management Certificate (IMC)   About DWS Group: DWS Group (DWS) is one of the world's leading asset managers with EUR 902bn of assets under management (as of 31 March 2022). Building on more than 60 years of experience, it has a reputation for excellence in Germany, Europe, the Americas and Asia. DWS is recognized by clients globally as a trusted source for integrated investment solutions, stability and innovation across a full spectrum of investment disciplines.   We offer individuals and institutions access to our strong investment capabilities across all major liquid and illiquid asset classes as well as solutions aligned to growth trends. Our diverse expertise in Active, Passive and Alternatives asset management – as well as our deep environmental, social and governance focus – complement each other when creating targeted solutions for our clients. Our expertise and on-the-ground knowledge of our economists, research analysts and investment professionals are brought together in one consistent global CIO View, giving strategic guidance to our investment approach.     DWS wants to innovate and shape the future of investing. We understand that, both as a corporate as well as a trusted advisor to our clients, we have a crucial role in helping navigate the transition to a more sustainable future. With approximately 3,600 employees in offices all over the world, we are local while being one global team. We are committed to acting on behalf of our clients and investing with their best interests at heart so that they can reach their financial goals, no matter what the future holds. With our entrepreneurial, collaborative spirit, we work every day to deliver outstanding investment results, in both good and challenging times to build the best foundation for our clients’ financial future.   About Our Host Louisa Dickins Louisa is the co-founder of LMRE, which has rapidly become the market leading global PropTech recruitment platform and search consultancy with operations across North America, United Kingdom, Europe and Asia-Pacific. To promote the industry she is so passionate about, Louisa set up the Global podcast ‘The Propcast’ where she hosts and invites guests from the built environment space to join her in conversation about innovation.   About LMRE LMRE is globally recognised for leading the way in Real Estate Tech & Innovation talent management. From the outset our vision was to become a global provider of the very best strategic talent to the most innovative organisations in PropTech, ConTech, Smart Buildings, ESG, Sustainability and Strategic Consulting. At LMRE we are fully committed at all times to exceed the expectations of our candidates and clients by providing the very best advice and by unlocking exclusive opportunities across our global network in the UK, Europe, North America and Asia-Pacific. Timestamps: [1:44] Aleksandra: What initially sparked your interest in sustainability within real estate? Originally I was an architect so my primary expertise is in real estate, I know how it is designed, constructed and managed. I discovered the issue of sustainability when I was working as a design manager for the Building Schools for the Future Program. One of the requirements of the funding was that it had to achieve a sustainability certification to a certain level. I feel sustainability is a primary issue so if I can contribute to it using my primary expertise then I will. [3:54]  Simon: How did you get into this role in ESG? I started off my career as an economist working for a very small economics consultancy in London and then moved to DWS Group 11 years ago. ESG influences a lot of my work nowadays, it’s always been a factor but now ESG touches pretty much every part of the research and strategy that we do.  [7:47] Simon: Are there any key data points and trends you can show us from your research? We still struggle for data in this area and there is a lot of noise around it so it is important that the more data points we get, the better the analysis.  I think we will be moving from a world of green premium to a world of brown discount. I think the industry will in time all have high levels of environmental credential sustainability and the buildings that don’t will be at a discount rather than the market average. [9:26] Aleksandra: How do you tie the live data into your strategy? The critical point is your due diligence when you’re making the acquisition decision and getting the actual performance data from the building. It is still not practised in the market to provide full information of how the asset performs to the potential buyer. Historically we used energy performance certificates which are not reflective of reality, they are a theoretical model which only looks at regulated energy. The live data for both the asset management and acquisition management process is incredibly important. The issue is that a huge number of assets have old meters, therefore smart solutions are really important to help digitise the data on those buildings. [13:10]  Simon: Do you think the rising interest rates, inflation and geopolitical uncertainty will affect the investment and adoption of ESG? I think we are in a market environment in general where we will see less investment in real estate, we got the real capital analytics data for the second quarter for Europe today and year on year investments are down by about 20%. ESG strategies will not be fully immune to what is going on but the trend towards ESG based strategies will continue to grow and accelerate. I think there are some positives to be taken from the price correction going on. The buildings today that are of poor quality and low environmental standards are likely to reprice at more than the market average, allowing opportunities for repositioning and impact. [15:45] Aleksandra: In terms of rising interest rates, inflation and geopolitical uncertainty, what is affecting your strategy and investment decisions? Some of these aspects are actually accelerating the focus on energy usage. Energy prices rising will definitely favour buildings that are energy efficient and give tenants a financial incentive. These measures are payback to sustainable buildings either in low utility costs or higher tenant demand. Whether you believe in climate change or not, if the energy prices continue to rise, tenants are going to want more energy efficient buildings. [18:58] Simon: Have you got any data points about how much money people could save if they used a certain technology? Given the rise in gas, carbon and energy prices, those buildings with low energy ratings are susceptible to rental declines and rental underperformance. Looking at it from a risk perspective, if you come into conflict with regulation and you’re no longer able to lease that building because it is not meeting the standards then you have an obsolete building. [20:28] Aleksandra: What changes in regulations have you seen in your career and how do you collect data on it? We are assessing the risks accordingly, we use a tool called CRREM which is based on real life data to help assess stranding risks of these assets. That then directly has an impact on our investment and asset management decisions. Regulations will have to deal with existing building stock if we are to achieve net zero carbon goals. Therefore, some of the regulations that come in will need to regulate private house owners, not just commercial landlords. [25:25] Simon: What do you have to say about regulations? I think we should see regulations as a part of life not as a negative or a risk from an investor perspective.When regulations are well specified and known in advance then we can respond accordingly. In terms of collecting data on regulations, it is important to have people on the ground engaging with local bodies and the government, in order to understand how that regulation will impact upon your investment. [27:20] The ‘LMRE’ part, Louisa asks the guests to talk about;  L – Touch on the main lessons you have learnt throughout your career. Aleksandra: Flexibility and being open for opportunities, if you want to be successful in your career then being flexible and open-minded is the best advice. M - Please give a mention to anyone / product / service. Aleksandra: IOT solutions and the geniuses that are coming up with them around the world are resolving real problems and issues within real estate. R – What has been the most  rewarding  aspect of working within the ESG space? Simon: Being a part of the solution on the quality of affordable housing, through ESG we can certainly make a positive difference. E - What are you excited about in the future of ESG? Aleksandra: ESG and sustainability as a whole is seen as added value, as something that should be embedded throughout the business to make it better.   Sponsors Launch Your Own Podcast A Podcast Company is the leading podcast production and strategic content company for brands, organisations, institutions, individuals, and entrepreneurs. Our team sets you up with the right strategy, equipment, training, guidance and content to ensure you sound amazing while speaking to your niche audience and networking with your perfect clients. Get in touch hello@apodcastcompany.com
Summary: On the 2nd episode of Season 10 of the Propcast, host Louisa Dickins is joined by Taylor Wescoatt, General Partner at Concrete VC and Guy Grainger, Global Head of Sustainability Services and ESG at JLL.  They discuss why global real estate leaders are refocusing their investment strategy and turning to venture capital to help reach net zero. Taylor Wescoatt shares Concrete VC’s big plans with the sustainable fund and how they managed to get some huge real estate names to invest. Guy talks about JLL’s strategy around net zero and their involvement in the fund. Taylor and Guy share with Louisa how technology, both internally and externally, will help businesses reach their sustainability goals. Resources: LMRE Global Recruitment and Search Consultancy LMRE YouTube Interviews Measurabl Hank  Hillbreak   Companies Mentioned: JLL Spark JLL Technologies SEGRO Ardent Starwood Capital Catella  Timeout AOL Shout Outs: Arnaud Van Der Wyck, Managing Partner at Concrete VC Key Insights From This Episode:   We're out recruiting and looking at how we can grow our capabilities in multiple countries to give clients the silver bullet of seamless integration of strategies across multiple geographies, which is really hard to do. - Guy There is a direct link between transitioning a building to net-zero, and creating economic value and we need to prove that much more clearly. - Guy We've created an investment platform that helps large real estate organisations see more clearly into the early stage tech space so they understand what will be creating and driving change in their industry. - Taylor  As we see more consistent data coming out of the sector, new artificial intelligence and machine learning capabilities will evolve. - Taylor According to a JLL report, the value of green certifications on buildings results in a rent premium of 6% and a sales premium of 8%  - Louisa If we wait for the government to set the regulation it will be too late. - Guy   About Our Guests: Taylor Wescoatt: Taylor’s career in technology product management spans 20 years of startups and larger pioneers like eBay and AOL. He started Concrete in 2016 with Starwood and JLL as founding partners out of a recognition that the coming wave of change in Real Estate would be primarily driven by technology. Concrete’s mission remains to help leading players in the Real Estate sector see better into the future by engaging with the most compelling and visionary founders in the technology sector to drive revenue, operational efficiency, and net-zero environmental goals.   Guy Grainger: Guy Grainger is Global Head of Sustainability Services and ESG at NYSE-listed real estate services company JLL. He has overall responsibility for sustainability services, products and strategy, and for JLL's corporate sustainability program.   Previously, Guy led the EMEA region since June 2016, also serving as a member of JLL’s Global Executive Board. Prior to that, he was CEO of the UK business between 2013 and 2016, having originally joined as a senior leader of the Churston Heard business acquired by JLL in 2008. Outside of JLL, Guy is Chair of the Circular Economy Taskforce at responsible business organisation Business in the Community and Vice President at the British Property Federation. An alumnus of the London Business School Senior Executive Programme, he is also an established media commentator on sustainability, the built and natural environment, and amateur triathlete in his spare time.   About Concrete Ventures: Concrete Ventures is a venture capital investor working closely with leading global real estate partners to understand their key challenges and identify and invest in the technology startup founders delivering real impact.   About JLL: We’re here to create rewarding opportunities and amazing spaces around the globe where people can achieve their ambitions. In doing so, we are building a better tomorrow for our clients, our people and our communities. We’re a world leader in real estate services, powered by an entrepreneurial spirit. We want the most ambitious clients to work with us, and the most ambitious people to work for us. It’s as simple as that. We buy, build, occupy and invest in a variety of assets including industrial, commercial, retail, residential and hotel real estate. From tech startups to global firms, our clients span industries including banking, energy, healthcare, law, life sciences, manufacturing and technology.   About Our Host Louisa Dickins Louisa is the co-founder of LMRE, which has rapidly become the market leading global PropTech recruitment platform and search consultancy with operations across North America, United Kingdom, Europe and Asia-Pacific. To promote the industry she is so passionate about, Louisa set up the Global podcast ‘The Propcast’ where she hosts and invites guests from the built environment space to join her in conversation about innovation. About LMRE LMRE is globally recognised for leading the way in Real Estate Tech & Innovation talent management. From the outset our vision was to become a global provider of the very best strategic talent to the most innovative organisations in PropTech, ConTech, Smart Buildings, ESG, Sustainability and Strategic Consulting. At LMRE we are fully committed at all times to exceed the expectations of our candidates and clients by providing the very best advice and by unlocking exclusive opportunities across our global network in the UK, Europe, North America and Asia-Pacific.   Sponsors Launch Your Own Podcast A Podcast Company is the leading podcast production and strategic content company for brands, organisations, institutions, individuals, and entrepreneurs. Our team sets you up with the right strategy, equipment, training, guidance and content to ensure you sound amazing while speaking to your niche audience and networking with your perfect clients. Get in touch hello@apodcastcompany.com
In the first episode of Season 10 of the Propcast, host Louisa Dickins is joined by Vincent Bryant, Co-Founder and CEO of Deepki and Grigor Hadjiev, Head of Product and Development for West Europe at Allianz Real Estate. Louisa and Vincent discuss the founding of Deepki in 2014 and how their SaaS solution data intelligence platform is helping to guide top real estate players in their net zero transition. Grigor is one of Deepki’s clients and in this episode you'll hear how they’re utilising the SaaS solution to leverage the data from their ESG performance against their goals into the wider business environmental strategy. Grigor also talks about the obstacles in getting businesses to adopt and transform through digitisation and how to overcome this.   Resources: LMRE Global Recruitment and Search Consultancy LMRE YouTube Interviews   Companies Mentioned: Fabriq La Solive   Shout Outs: Emmanuel Blanchet, Co-Founder of Deepki   Key Insights From This Episode:   I think it's so important when you're hiring and growing a business to have that clear mission and vision - especially for millennials and Gen Zs, that's what they look for, because it’s so important to culture. - Louisa We want to harness data so we can give our customers the resources they need to create and implement a comprehensive view of their ESG strategy and to help them to transition towards net zero. - Vincent Practically speaking, our SaaS solution data intelligence platform helps all stakeholders make sure that everybody is aligned to reduce the CO2 impact of the assets. - Vincent We need to work together to make sure that the solutions are viable and useful for us to reduce the environmental footprint, whilst being profitable for the PropTech companies. - Grigor With multiple pressures coming from regulations, expectations from investors and expectations from the people, this is enough to accelerate and to move faster. - Grigor   About Our Guests: Vincent Bryant: Vincent Bryant, co-founder and CEO of Deepki. His passion for energy goes all the way back to his early professional days. Vincent began his career with an energy consulting firm, before spending eight years at ENGIE as Energy Efficiency Director. In 2014 he created Deepki with Emmanuel Blanchet, driven by their shared vision: using data to make real estate more sustainable.   Grigor Hadjiev: Grigor Hadjiev is Allianz Real Estate’s Head of Product & Development for West Europe responsible for the design and execution of large capex programs and topics including ESG and ‘smart‘. He also leads the Innovation & Digitalization activities, bringing data asset management into the firm’s existing expertise. Prior to joining Allianz Real Estate in 2018, he was Director for French-speaking Switzerland at Drees & Sommer. He started his career as an architect and general planner before joining a strategy & finance advisory firm. An alumnus of ETH Zurich, HEC Paris and ENSAPLV, Grigor holds a master's degree in Architecture and Management. In 2017, he became a qualified member of RICS.   About Deepki: Founded in 2014, Deepki has developed a SaaS solution that uses data intelligence to guide real estate players in their net-zero transition. The solution leverages customer data to improve assets’ ESG (Environmental, Social and Governance) performance and maximise asset value. Deepki operates in 39 countries, with 180 team members across offices in Paris, London, Berlin, Milan and Madrid. The company serves clients including AEW, Primonial REIM, Generali Real Estate, SwissLife Asset Managers and the French government, helping to make their real estate assets more sustainable at scale. In March 2022 Deepki raised €150 million in a Series C round of funding which was jointly led by Highland Europe and One Peak Partners. Other investors include Bpifrance, through their Large Venture fund, and Revaia.   About Allianz: Allianz Real Estate is a PIMCO Company, comprising Allianz Real Estate GmbH and Allianz Real Estate of America and their subsidiaries and affiliates.  It is one of the world’s largest real estate investment managers, developing and executing tailored portfolio and investment strategies globally on behalf of a range of global liability driven investors, creating long-term value for clients through direct as well as indirect investments and real estate financing. The operational management of investments and assets is performed out of 17 offices in key gateway cities across 4 regions (West Europe, North & Central Europe, USA and Asia Pacific). For more information, please visit: www.allianz-realestate.com.   About Our Host Louisa Dickins Louisa is the co-founder of LMRE, which has rapidly become the market leading global PropTech recruitment platform and search consultancy with operations across North America, United Kingdom, Europe and Asia-Pacific. To promote the industry she is so passionate about, Louisa set up the Global podcast ‘The Propcast’ where she hosts and invites guests from the built environment space to join her in conversation about innovation. About LMRE LMRE is globally recognised for leading the way in Real Estate Tech & Innovation talent management. From the outset our vision was to become a global provider of the very best strategic talent to the most innovative organisations in PropTech, ConTech, Smart Buildings, ESG, Sustainability and Strategic Consulting. At LMRE we are fully committed at all times to exceed the expectations of our candidates and clients by providing the very best advice and by unlocking exclusive opportunities across our global network in the UK, Europe, North America and Asia-Pacific.   Sponsors Launch Your Own Podcast A Podcast Company is the leading podcast production and strategic content company for brands, organisations, institutions, individuals, and entrepreneurs. Our team sets you up with the right strategy, equipment, training, guidance and content to ensure you sound amazing while speaking to your niche audience and networking with your perfect clients. Get in touch hello@apodcastcompany.com
Propcast Season 10 is here! We are focusing on ESG within the built environment, and we are thrilled to be joined by some of the leading companies in the industry to speak about what their business ESG strategy is - and what they're doing to reduce their carbon footprint. Our guests share not only professional but personal experiences and the valuable lessons they have learnt for our listeners to find out more about the evolution of the built environment. Subscribe to the show so you never miss an episode & drop a 5 Star rating on Apple or Spotify. We're thankful for everyone who has been on this journey with us this far, and everyone who will join that number this season. Your support is the reason this show exists. Sponsors Launch Your Own Podcast A Podcast Company is the leading podcast production and strategic content company for brands, organisations, institutions, individuals, and entrepreneurs. Our team sets you up with the right strategy, equipment, training, guidance and content to ensure you sound amazing while speaking to your niche audience and networking with your perfect clients. Get in touch hello@apodcastcompany.com
Summary: In the final episode of The Propcast Season 9, Louisa is joined by Kevin Danehy, Vice Chair, North America and Global Head of Corporate Development and Allison Lloyds, Global Head of Investor Relations and Capital Development at Willow.  They discuss why digital twins are getting the attention of investors, what a digital twin is, how they both got into the digital twin space, and how Willow’s clients use their product. While there is an inherent reluctance to embrace change, digitisation is here and it’s time for people in the real estate industry to realise that tech, a digital twin, or data can make their portfolios stronger and more sustainable. Resources: LMRE Global Recruitment and Search Consultancy LMRE YouTube Interviews Companies Mentioned: CBRE Brookfield Properties  Shout Outs: Joshua Ridley, CEO and Co-Founder of Willow Nick Moore, Executive Director at Gresham  Key Insights From This Episode:  Working with potential investors and customers, I encourage them to look at things differently. To be more flexible and say, “How can tech, a digital twin, or data make my portfolio stronger or more sustainable?” - Allison We're leveraging the computing power of the cloud to digitise real world assets. - Allison There's no secret that the confluence of inflation, rising rates, and geopolitical unrest have had an acutely negative impact on the public market. - Allison  Change is here, we're not going back - digitisation is here. - Allison There is an inherent reluctance to embrace change. - Kevin With a digital twin, preventive maintenance is accelerated and the utilisation of the rail increases from 85% to the very high 90%. - Kevin Over the last 15 years, the co-location of high rise office buildings along with high rise multi-family apartment buildings integrated with retail and hospitality or hotels, offer the opportunity for an increasingly dynamic live, work, play ecosystem that attracts people 24 hours a day, seven days a week. - Kevin In 1950, 28% of the world's population were living in urban areas, in 2007 it became 50/50. By 2050, despite the pandemic and migration, the UN and other research indicate that two-thirds of the world's population will be in global gateway cities. - Kevin About Our Guests: Kevin Danehy: Kevin Danehy is Vice Chair, North America and Global Head of Corporate Development at Willow. As Vice Chair of North America, Kevin leads the strategic direction, growth, and management of regional operations. Throughout his career, Kevin has cultivated, established, and led relationships with clients, as well as actively participated in transactional, leadership, and change management activities. Prior to joining Willow, Kevin served as Executive Vice President & Global Head of Corporate Development at Brookfield Properties for 9 years. In this role, he worked to accelerate revenue and asset value growth across a global portfolio and played a pivotal role in the identification, introduction, and deployment of new technology platforms. From 2019, Danehy was instrumental in the deployment of WillowTwinTM on Brookfield's premier development, One Manhattan West, a project that has since led to him joining Willow. Allison Lloyds: Allison Lloyds is Global Head of Investor Relations and Capital Development. In this role, Allison leads Willow's external capital activities and is the company’s primary point of contact for both internal and external investors. Allison was an integral part of Willow’s most recent capital raise. She began her career in real estate at CBRE, where she specialised in strategic planning and operational performance improvement for multinational corporate clients. About Willow: Willow is the “digital twin” for the built world. Through their software and professional services, Willow creates a digital replica of a built asset, that collects and aggregates data into a “twin”. Through this approach, Willow enables the owners and operators of major portfolios and infrastructure to make smarter, more proactive, and data-led decisions. By providing data-driven insights, Willow empowers users to manage with greater efficiency, drive operational improvements at scale and provide their occupants with an enhanced and more connected experience. Willow is a global technology company with offices in Sydney, Melbourne, New York, Seattle, Dallas, Toronto, London, Amersfoort and Manila. About Our Host Louisa Dickins Louisa is the co-founder of LMRE, which has rapidly become the market leading global PropTech recruitment platform and search consultancy with operations across North America, United Kingdom, Europe and Asia-Pacific. To promote the industry she is so passionate about, Louisa set up the Global podcast ‘The Propcast’ where she hosts and invites guests from the built environment space to join her in conversation about innovation. About LMRE LMRE is globally recognised for leading the way in Real Estate Tech & Innovation talent management. From the outset our vision was to become a global provider of the very best strategic talent to the most innovative organisations in PropTech, ConTech, Smart Buildings, ESG, Sustainability and Strategic Consulting. At LMRE we are fully committed at all times to exceed the expectations of our candidates and clients by providing the very best advice and by unlocking exclusive opportunities across our global network in the UK, Europe, North America and Asia-Pacific. Timestamps: [02:45] Kevin: How did you get into real estate and how did you move into your position? I have been in the real estate business for over 35 years, I spent the first half of my career at CBRE as an advisor and for about a decade, I was with Brookfield.  Part of my responsibility at Brookfield was to search for the new emerging business practices and approaches that would have a positive impact on the real estate industry and Willow was one of the most interesting. After a significant amount of time with Willow and the corresponding endorsement from the Brookfield team, I joined Willow to help the adoption of digitisation of physical assets. [06:20] Allison: How did you go about transitioning to Willow and why did you make the transition?   I worked at CBRE in New York and London in the global corporate services division and after a decade I pivoted to organisational psychology and went back and got my PhD.  As my kids got older and the pandemic came,  things shifted and I found myself wanting to re-enter the real estate space.  I reconnected with Kevin and I was always interested in tech and curious about that space. [10:15] Kevin: Can you give us an example of when Willow’s product has been used? You were involved in the Super Bowl, can you talk us through how that would have worked and what value would have added there? SoFi Stadium in Los Angeles where the Super Bowl is held is a beneficiary of having a full digital twin. The digital twin integrates all the different technology systems that exist. A digital twin is an integration hub for technology. The benefit is it allows for the end user to have more data available as well as analytics using science and using artificial intelligence to be able to make predictions.  Some of our projects in the US are Dallas Fort Worth International Airport and One Manhattan West. In London, one of our buildings is 22 Bishopsgate.  [14:45] Allison: Can you talk us through Willow’s fundraising narrative to date and then what you have planned for the future? We have been really thoughtful about how we have raised capital to date, we don't have a traditional story. We use capital raised to invest in the business. We have a big focus on attracting and retaining top talent.  There's no secret that the confluence of inflation, rising rates, and geopolitical unrest have had an acutely negative impact on public market and because of this we see VCs scrutinising perspective companies like Willow to a greater degree.  [22:35] Kevin: What is next for Willow?  We're in the process of digitising Brookfield's office building portfolio in New York City. Across our categories, rail both in terms of railroad systems, computers, systems, and mining companies there is a large area for growth.  The big opportunity for us right now is to increase our deployment across portfolios.  [28:30] The ‘LMRE’ part, Louisa asks the guests to talk about;  L – Touch on the main lessons you have learnt throughout your career. Kevin: It's incredibly valuable to have a mentor. The harder I've worked, the luckier I've been. M - Please give a mention to anyone / product / service. Allison: Kevin Danehy and Josh Ridley R – What has been the most  rewarding  aspect of working in PropTech? Kevin : The physical part of real estate has always been what has thrilled me and gives me a great sense of fulfilment. E - What are you excited about in the future of PropTech? Allison: PropTech is a space in which we just see so much potential and it's about how we can make the future better for generations that come after us.   Sponsors Launch Your Own Podcast A Podcast Company is the leading podcast production and strategic content company for brands, organisations, institutions, individuals, and entrepreneurs. Our team sets you up with the right strategy, equipment, training, guidance and content to ensure you sound amazing while speaking to your niche audience and networking with your perfect clients. Get in touch jason@apodcastcompany.com 
Summary: In the penultimate episode of season 9 of the Propcast, Louisa is joined by Nobu Iguchi, Managing Partner at Agya Ventures, and Fatima Dicko, Founder & CEO at Sugar. In this episode, they discuss their journeys into the real estate innovation space and how, over the years, they’ve come to realise how important the concept of “community” has become.  We hear from Fatima about the mission, product and value of Sugar in the real estate industry, while Nobu explains how Agya Ventures helps businesses expand into Japan. The key takeaway from this episode is that innovation happens as a result of people taking risks. Resources: LMRE Global Recruitment and Search Consultancy LMRE YouTube Interviews Companies Mentioned:   Sidewalk Labs   Shout Outs: Kunal Lunawat, Co-Founder & Managing Partner of Agya Ventures Aaron Farr, Analyst at Agya Ventures Elian Haddock, Analyst at Agya Ventures Key Insights From This Episode:  The largest expense for building managers and owners is apartment turnover. - Fatima Gen Z will represent over 40% of the workforce by 2024. Most of them will be renters versus home buyers. - Fatima Community is a universal need. - Nobu If we continue building a product that customers love, continue listening to the product feedback, and continue solving this large and growing problem then we can build a company that is not only relevant right now, but sustainable over the long run. - Fatima Real estate has both a local component to it and a global component to it. - Nobu  Innovation happens as a result of people taking risks. - Fatima  Real estate is the largest global asset class with a 1% technology utilisation rate. - Fatima   About Our Guests: Nobu Iguchi, Managing Partners at Agya Ventures Nobu Iguchi is a Co-Founder and Managing Partner at Agya Ventures. Before Agya Ventures, Nobu worked at Bridgewater Associates, as a senior investment professional on the micro equities team. Nobu started his career at McKinsey & Company, where he was based out of the Tokyo office, and worked on projects across the United States, Thailand and Germany. Nobu holds a BS in Chemistry from Yale College and an MBA from Harvard Business School.    Agya VenturesAgya Ventures is a technology-focused real estate fund investing in exceptional entrepreneurs and early-stage companies.   Fatima Dicko, Founder & CEO at Sugar Fatima Dicko is the Founder & CEO of Sugar, a resident experience platform that helps property managers build stronger communities. Before Sugar, Fatima spent 5 years at P&G as a senior engineer on a product innovation team. While at P&G, she received several patents and was 1 of 127 nominated technologists awarded the annual 'Most Transformative Product Innovation' award.Fatima came to the U.S. from Mali at a young age and grew up in New York City, receiving her B.S. in Chemical Engineering from Columbia University and MBA from Stanford Business School. She was named as '18 Inspiring Women to Watch' by Inc Magazine, listed on the 2021 Forbes 'Next 1000' list and has been featured in major publications such as TechCrunch, Business Insider, Crunchbase, Black Enterprise and CNBC.   Sugar Sugar is a modern resident engagement platform that turns apartment buildings into vibrant communities. Sugar allows residents to pay rent, unlock doors and earn rewards for engaging with their community. By elevating the residential experience at their properties, Sugar helps managers attract new residents, increase lease renewal rates and introduce additional revenue streams. Sugar's vision is to turn strangers into neighbours and neighbours into friends.   About Our Host Louisa Dickins Louisa is the co-founder of LMRE, which has rapidly become the market-leading global PropTech recruitment platform and search consultancy with operations across North America, the United Kingdom, Europe and Asia-Pacific. To promote the industry she is so passionate about, Louisa set up the Global podcast ‘The Propcast’ where she hosts and invites guests from the built environment space to join her in conversation about innovation. About LMRE LMRE is globally recognised for leading the way in Real Estate Tech & Innovation talent management. From the outset our vision was to become a global provider of the very best strategic talent to the most innovative organisations in PropTech, ConTech, Smart Buildings, ESG, Sustainability and Strategic Consulting. At LMRE we are fully committed at all times to exceed the expectations of our candidates and clients by providing the very best advice and by unlocking exclusive opportunities across our global network in the UK, Europe, North America and Asia-Pacific. Timestamps: [02:20] Fatima: Can you share your journey to this space?  My background is in chemical engineering.  I started thinking about communities when I was at Stanford Business School, how do they  form, what strengthens communities and what keeps communities alive? When I moved to LA, I lived in an apartment building with hundreds of people and I started an experiment where we put a QR code in the elevator, from there we started looking at traditional property management platforms and found residents weren’t very happy with them. The name Sugar came from the cup of sugar from your neighbour.  [04:20] Nobu: Can you tell us about your journey to the VC space?  My co-founder and I were at college together but we went on very different paths.  In 2019,  I had an idea about raising capital from real estate developers and other entities with an interest in real estate and investing the capital in promising real estate technology startups. We left our previous jobs and started Agya Ventures. Our LPs are real estate developers, construction companies and other entities that are interested in real estate and construction innovation. [05:40]  Nobu: What do you call “early stage” and how much capital do you look to put in? Seed is our sweet spot but we invest pre-seed. $500,000 to $1 million.  [07:40] Fatima: Can you talk a bit more about how you can strengthen community resident spaces and how did you go about your raise with Nobu?  Building Community in Residential Spaces:  The largest expense for building managers and owners is apartment turnover.  Gen Z, who will represent over 40% of the workforce by 2024, most of them will be renters versus home buyers.  Community is not a nice to have or luxury, it's a necessity.  Raising with Nobu:  Nobu understood the vision and the importance of community from the early days. When we dove into the nuances of the actual opportunity and what things are going to look like moving forward, they continued to resonate.  [09:30] Fatima: Where is Sugar based?  We are alive in properties in different regions across the country, our largest presence is in LA but we live in properties in Florida, North Carolina and New York.  What makes an ideal Sugar property and profile - 30 or more units and we have seen a lot of engagement in senior living properties so our ideas about demographics are changing.  Community resonates with people of different ages and geographic regions. [12:40] Nobu: What change have you seen pre and post-COVID? Have you been investing at the same rate? How many more investments are you looking to secure by the end of this year?  What changes have you seen pre- and post-COVID?  The need for community has been direr and has been more pronounced with COVID. Some people were working remotely before COVID and now hybrid work is an integral part of how employers are thinking about their workforce. Our fund started investing post-COVID and one of the things that emerged with COVID were a lot of amazing startup ideas. Have you been investing at the same rate?  2021 was a booming year for VC and many startups emerged.  There has been a change since then because of inflations.  Some of the best companies come out of these uncertain times. [16:20] Nobu: Do you think valuations will go slightly down or be more slightly realistic? We are already seeing late-stage correction that's in response to a public market correction and we're seeing mid-stage valuation correction in response to the late-stage correction. [16:50] Fatima: How have the last nine months been since securing your investor? Over the last year, we've invested heavily in the product which has led to greater efficiency within sales and marketing. If we continue building a product that customers love, continue listening to the product feedback, and continue solving this large and growing problem then we can build a company that is not only relevant right now, but sustainable over the long run.  [19:15] Nobu: You help businesses expand out to Japan, how do you go about it?  We invest in US-based technology companies and one of the things we do bring to the table for founders is an expansion to Japan. We also work with companies that are not necessarily portfolio. [22:20] The ‘LMRE’ part, Louisa asks the guests to talk about;  L – Touch on the main lessons you have learnt throughout your career. Nobu: There is a risk in not taking a risk. M - Please give a mention to anyone / product / service. Nobu: Kunal, Aaron, Elian, my wife, Megan and my daughter, Ruth.  R – What has been the most  rewarding  aspect of working in PropTech? Fatima:  It's a very relationship-driven industry.  E - What are you excited about in the future of PropTech? Fatima:  There's so much opportunity in this space. Sponsors Launch Your Own Podcast A Podcast Company is the leading podcast production and strategic content company for brands, organisations, institutions, individuals, and entrepreneurs. Our team sets you up with the right strategy, equipment, training, guidance and content to ensure you sound amazing while speaking to your niche audience and networking with your perfect clients. Get in touch jason@apodcastcompany.com 
Summary: Louisa is joined by Mark Furness, Founder & CEO of essensys and Kally Kang-Kersey, Chief People Officer at essensys for the 8th episode of season 9 of The Propcast. During the course of the episode, they discuss what it means to digitally enable buildings and office spaces. Mark shares his journey from founding essensys back in 2006 to listing it on the stock exchange in 2019. Kally speaks about what people are looking for when joining a business in the post-pandemic world and how to build a successful business in a market that is constantly shifting. The discussion evolves into an overview of the major trends in the market and predictions for the future. 2019, 2020 and beyond have been a huge catalyst in terms of the change in real estate; post pandemic, people want purpose in their work and they want to be connected to the business that they're working in. Resources: LMRE Global Recruitment and Search Consultancy LMRE YouTube Interviews Key Insights From This Episode:  Digitalisation and frictionless building experience are right at the heart of the real estate industry, as well as sustainability. - Mark Post pandemic, people want purpose in their work and they want to be connected to the business that they're working in. - Kally 2019, 2020 and beyond have been a huge catalyst in terms of the change in real estate. - Mark  The operation of real estate has not had huge adoption because the acceleration of digital-first type solutions and digital enablement has only really happened in the last few years. - Mark We've got to create a growth mindset in our employees. - Kally   About Our Guests: Mark Furness, Founder & CEO of essensys Mark Furness is the CEO of essensys, the world’s largest provider of mission-critical software and services to the flexible workspace industry. He has over 15 years of experience in building global SaaS and IT organisations. With a focus on automation and self-service, he founded essensys in 2006 to change the way space providers deliver services and meet occupier requirements in the flexible office sector. Mark is passionate about innovation, customer success and company culture. He is a determined leader and a visionary, guiding essensys to a public listing on the AIM market of the London Stock Exchange in May of 2019.   Kally Kang-Kersey, Chief People Officer at essensys  Kally Kang-Kersey is a true commercial business HR leader with over 25 years’ experience driving inspirational approaches to enable organisational change and human capital management at international and globally scaled technology-led businesses. She was most recently VP, Talent & Organisational Development at Zebra Technologies, a $4bn revenue global technology business, where she led their global talent function, and previously served as HR leader for EMEA. Prior to Zebra Technologies, she held various senior HR and leadership roles at Xerox, American Express and Yellow Pages Sales Ltd (BT).  In this newly created role of Chief People Officer, Kally joins essensys’ Executive and Operating Board, and will lead on all HR and human capital matters across the group, including talent development, culture, employee engagement, inclusion and diversity.   essensys essensys is a leading global technology company for commercial real estate. Our platform is designed to solve the problems faced by today’s modern landlords and flex workspace providers, providing the intelligent digital backbone that enables the real-time provisioning of digital services through intelligent network automation. essensys delivers a simple, secure and scalable solution that helps our customers to create digitally enabled buildings and spaces portfolio-wide, to deliver seamless experiences, and realise smart building and ESG ambitions. We simplify network management, reduce operational complexity, provide enterprise-grade security, deliver on-demand digital services and access the data and insights to drive success. Founded in 2006, and AIM-listed on the London Stock Exchange since 2019, essensys is active in the UK, Europe, North America and APAC.   About Our Host Louisa Dickins Louisa is the co-founder of LMRE, which has rapidly become the market leading global PropTech recruitment platform and search consultancy with operations across North America, United Kingdom, Europe and Asia-Pacific. To promote the industry she is so passionate about, Louisa set up the Global podcast ‘The Propcast’ where she hosts and invites guests from the built environment space to join her in conversation about innovation.   About LMRE LMRE is globally recognised for leading the way in Real Estate Tech & Innovation talent management. From the outset our vision was to become a global provider of the very best strategic talent to the most innovative organisations in PropTech, ConTech, Smart Buildings, ESG, Sustainability and Strategic Consulting. At LMRE we are fully committed at all times to exceed the expectations of our candidates and clients by providing the very best advice and by unlocking exclusive opportunities across our global network in the UK, Europe, North America and Asia-Pacific.   Timestamps: [03:05] Mark: Talk us through founding essensys in 2006 and give us some information about the product.  essensys is the word ‘essential systems’ chopped up and I started it in 2006 because I wasn’t sure many people would consider employing me at that time or in the future.  The world of technology especially IT and Service Delivery as well as the technology around network services was hugely complicated.  The genesis of the business was could we automate and make self-service, the management to control IT and infrastructure in an enterprise?  [08:10] Mark: Can you give an example of someone who might be your customer?  Think about the world's largest real estate brands and companies, whether it is flex, industrious or big asset owners.  We have a global private network and then we have technologies that we control - imagine walking into a building, you can get your phone out and you can tap your phone and not only will it connect you to the network, but it will also open the door as well as book the space and charge you, all in less than half a second. [11:30] Kally: What have you seen post-pandemic in terms of what people are looking for when joining a business?  People want purpose and they want to be connected to the business they're working in.    Communication and how we engage are more imperative than how many days we are working.  Aligning your culture to the actions you want to see.   [16:20] Mark: In 2019, essensys IPO’d and raised a significant amount of capital, what has changed in the business since then?  We bootstrapped to 2019 but we had to set our stall out for the future and the ambition of the business.  It was an evolution in the real estate sector that drove that thinking.  [18:50] Mark: What are the major trends you've seen?  I think the trends are the same, but I think they are accelerating.  Since 2006, flex was already moving in the direction I thought it would go in.  Finally sustainability. Do we do this as a tick box exercise? Do we do it because we're forced to? Is it part of the responsibility of real estate as such a huge contributor to greenhouse gas emissions? [21:15] Kally: How do you build for success in such a rapidly changing market?  We're evolving fast so companies can get wrapped up in the transactional but we're trying to transform. We launched our first sales academy from a structured methodology but also evolving and getting people to understand the impact we make. Everybody should be able to have a connection and passion for the company.  [24:45] Mark: What's next for essensys and what are your future predictions for the market? For essensys, we are looking for where we can work with those big global real estate providers and those at-scale flex providers to help them with their growth, with their digital transformation and to make their operations more efficient. Real estate is going back to the era of let & forget because buildings are becoming more autonomous.  The main lesson I have learned is to be yourself, have authenticity in every part of what we do. I want people to challenge me and be passionate about what we are doing. The importance of a work-life balance.  [28:20] Kally: What are you excited about in the future of PropTech? Excitement through empowerment.  If you are high energy, you’ve got curiosity, and you want to solve problems. It's a great culture. And, even when you fail, it's still a great culture.   Sponsors  Launch Your Own Podcast A Podcast Company is the leading podcast production and strategic content company for brands, organisations, institutions, individuals, and entrepreneurs. Our team sets you up with the right strategy, equipment, training, guidance and content to ensure you sound amazing while speaking to your niche audience and networking with your perfect clients. Get in touch jason@apodcastcompany.com 
Summary: In collaboration with our community partners PropTech Denmark, our Regional Manager for the Nordics, Sanna Walfridsson recorded a live podcast at the PropTech Symposium: Real Impact joined by the Nordic industry leaders Rikke Lykke, Group CEO for Deas Group, Filippa Dracke von Euler, Head of Digital Service Development at Newsec, and partner at Stronghold Invest, and finally Rasmus Juul-Nyholm, Founder of Cobblestone A/S and Home.Earth.During this episode, they deep dive into some of the hottest topics discussed in real estate today, ESG, Sustainability, Investment and Talent and most importantly how we move from buzz words to actions. Companies Mentioned: Deas Group Deepki Plentific Cobblestone Home.Earth Stronghold Invest Newsec Wework LMRE PropTech Denmark Axeleo Capital Regus Amazon Shout Outs: Antony Slumbers, Founder antonyslumbers.com Daniel Kraft, Partner at Stronghold Invest, co-founder Nordic Proptech Initiative Magnus Svantegård, Partner Stronghold Invest Nadim Stub, Group Vice President | Digital Ventures & Partnerships, DEAS Group. Key Insights From This Episode: The real estate and Proptech world are 10 years behind banks and the financial industry, so we have a lot to do. - FilippaDon't focus on talent as we know it, look at other industries, we need other perspectives to move the industry forward. – FilippaIn order to make change, we have to engage everyone. All employees, not just the C level people. You can set the vision at C level, but you need to let the employees decide the process. - RikkeThe evolution of real estate that we have seen over the past 10 years has gone more and more towards the digital world. - RikkeThe biggest office space today, it is not in the office, it's at home. - RikkeThings are changing now because of a pressure. Things are changing now as a reaction to ESG demands, and reaction to the taxonomy and the whole financial instrument that is being implemented. It is still a reactionary movement - RasmusWho will start the more proactive approach and work towards the opportunities? - Rasmus
Summary: In the 7th episode of the 9th season of The Propcast, Louisa is joined by the Co-Founders of Smart Building Bootcamp Matthew Marson and Michael Grant to chat about the secret to becoming a “Smart Building Expert”.  Matthew and Michael describe what is offered by Smart Building Bootcamp and how they equip their customers with the skills they need to become Smart Building Experts. By cutting through the jargon and enabling people to see through the smoke and mirrors, Smart Building Bootcamp simplifies smart technology.  They discuss the wide range of businesses that sign up for their courses - from real estate firms to investment banks - and why it’s so important to walk these clients through the fundamental components of smart building technology. After all, digitising a building can't happen overnight, it's a journey that requires a certain level of understanding. Later in the episode, they touch on what skills they are looking for in the hiring process before they wrap things up with their expectations of the smart building industry.  Resources: LMRE Global Recruitment and Search Consultancy LMRE YouTube Interviews Companies Mentioned: WSP Accenture AirRated Shout Outs: Olga Turner Baker, Co-Founder and Managing Director Co-Founder and Managing Director Ekkist Charlotte Laing, Head of Marketing at Metrikus and Co-founder at Smart Building Bootcamp Brad Koerner, VP Product & Innovation MgtVP Product & Innovation Mgt at LUXTECH LED Modules Key Insights From This Episode:  Before you invest in digitising your estate, you need to educate yourself. - Michael Digitising your building can't happen overnight, it's a journey. - Matthew Hiring managers should think of their teams as a patchwork that is tied together with all those different experiences, rather than looking for a herd of unicorns, cause you won't find them. - Michael  If we're going to stop the world from warming up, if we're going to reduce energy costs and we're going to improve indoor air quality, you need to make buildings smarter. - Michael People want their buildings to be smart and they want their buildings to react immediately. - Michael Customers are looking for different services, some want indoor air quality, some want energy and water monitoring and some want occupancy and capacity monitoring. - Matthew Since COVID, I have seen the 3 Cs; compliance, coerce and collaboration. First, it was making sure the air quality was suitable, then it was how can we get people back into the office and finally it has been about collaboration. - Matthew  To get people back to the office, the obvious answer is to deploy the right smart building technology in order to prove and adapt to all the things that are going on. - Matthew About Our Guests: Matthew Marson, Co-Founder of Smart Building BootcampMatthew Marson is the Global Technology Sector Director at a large consultancy firm and the co-founder of the recently launched Smart Building Bootcamp. Having founded WSP’s Smart Places practice and grown Accenture’s offering in this field, Matthew now leads a €100m business across a range of asset types and geographies. Marson was named as the Royal Academy of Engineering’s Young Engineer of the Year 2022 and the Institution of Mechanical Engineers Young Visionary 2016 for his work in creating The World’s Most Connected Building. He now sits on the Institution’s Strategy Committee.  As a recognised thought leader, Matthew is a keynote speaker at international industry events related to emerging technology, net-zero design and places at the building and city scales. He was an author in the Encyclopaedia of Sustainable Technologies and a published writer in a variety of journals, earning a doctorate in Smart Buildings. He has recently launched Smart Building Bootcamp in an effort to share his knowledge and bring smart technology leaders together, to educate the real estate industry on how they can benefit from smart buildings. Michael Grant, COO & Co-Founder at Metrikus and Co-Founder at Smart Building Bootcamp Michael Grant is the co-founder and COO of Metrikus, and co-founder of recently launched Smart Building Bootcamp. Michael is an operations, strategy and management professional with over 20 years in the technology sector. Specialising in technology, software, IoT, ESG and cloud, Michael has over 10 years’ experience working at Senior Management and C-Level and has dealt with large teams to deliver solutions with exceptional service – clients include those from banking, commercial real estate and IT sectors. Smart Building Bootcamp Smart Building Bootcamp makes smart simple. The smart building industry is overwhelmingly complicated. There are hundreds of vendors all saying the same thing while at the same time all claiming they do smart ‘differently’. We exist to equip you with the skills you need to interpret technical jargon. With our online on-demand courses, you’ll be a smart building expert in no time. About Our Host Louisa Dickins Louisa is the co-founder of LMRE, which has rapidly become the market leading global PropTech recruitment platform and search consultancy with operations across North America, United Kingdom, Europe and Asia-Pacific. To promote the industry she is so passionate about, Louisa set up the Global podcast ‘The Propcast’ where she hosts and invites guests from the built environment space to join her in conversation about innovation. About LMRE LMRE is globally recognised for leading the way in Real Estate Tech & Innovation talent management. From the outset our vision was to become a global provider of the very best strategic talent to the most innovative organisations in PropTech, ConTech, Smart Buildings, ESG, Sustainability and Strategic Consulting. At LMRE we are fully committed at all times to exceed the expectations of our candidates and clients by providing the very best advice and by unlocking exclusive opportunities across our global network in the UK, Europe, North America and Asia-Pacific. Timestamps: [02:00] Matthew: Can you elaborate on your career journey? I trained as an architect and engineer and started off working at a bank. I then went on to Accenture in the sustainability team where we were looking for ways in which we could reduce energy consumption for our clients. After that, I went to WSP to set up their smart places practice. [03:35] Matthew: How did you meet Michael?  A chance meeting at an industry event.  [04:20] Michael: Can you talk us through your career journey?  I am a sparky (electrician) by trade, I then went into engineering and then IT.  I was never in real estate until I got brought into the previous company and then I did a buyout with Metrikus Ltd, 3 years ago.  AirRated sprung out of Metrikus and is now run as a separate business.  [07:55] Matthew: Can you talk us through Smart Building Bootcamp’s key modules?  There are 15 modules and we have arranged them into three tracks of five.  Track 1: Trends Track 2: Physical Track 3: Digital  [09:40] Matthew: Give us an example of some jargon which you teach.  Different types of databases. What's a server?  How different systems come together.  [11:10] Michael: Who are the main people taking this course? Quite a wide mix, people from real estate, investment bankers, heads of operations, surveyors, heads of workplaces or heads of facilitates.   [16:45] Matthew: Coming out of COVID what are your customers looking for and what are they wanting from your product? It depends on the customer and what they want.    Before COVID, 95% of our customers were tenants/occupiers and now it is almost 50/50. We have more landlords than we have ever worked with before.  Some customers want indoor air quality, some want energy and water monitoring and some want occupancy and capacity monitoring. Michael: The 3 Cs: compliance, coerce and collaboration.  [22:00] Matthew: What skills do you look for when hiring people, and where do you see the talent coming from?  Having a good combination of software, some built environment experience, good problem solvers and technically minded. I'm looking for more to do with curiosity and interest and the right attitude. [24:45] Michael: What skills do you look for when hiring people, and where do you see the talent coming from?  We only have 1 hire that came from the real estate industry (building management systems). It is really difficult to find people. I don’t think people need to come from the real estate industry as long as they are smart and they understand what it is you are trying to do.  [28:45] Why are you both passionate about making buildings smart? Matthew: Growing up, I wanted to be an architect and I was inspired by throwing away ornamentation and antiquity and using the technologies of the time. Now I see this as a new architecture kind that will fundamentally change how we manage our space. Michael: I didn’t come from this space, I came from a place where state of the art and cutting edge were everything you wanted but with the real estate industry, it's like going back in time. Michael: If we're going to stop the world from warming up, if we're going to reduce energy costs and if we're going to improve indoor air quality, you need to make buildings smarter.  [33:20] What are the major trends you've seen and do you have any expectations in the smart building industry? Matthew:  We are seeing a rationalisation in the number of companies that offer sensors and  we will see an upsurge in more master systems integrators.  Matthew: On the professional services side, we will probably run out of opportunities to do use-case playbooks and the customers will become much more sophisticated in setting the agenda of what they want to do around intelligent procurement decisions. Michael: A lot of drivers are if the government's going to give me a huge tax rebate or pay for 50% of me digitising my building and help make it more efficient then I'm going to do it. [40:40] The ‘LMRE’ part, Louisa asks the guests to talk about;  L – Touch on the main lessons you have learnt throughout your career. Matthew: When you're designing a system, know the difference between cool and creepy.  Michael: You need to deliver what you say you're going to deliver in this space. M - Please give a mention to anyone / product / service. Matthew: Brad Koerner, Presentation at Integrated Systems Europe Michael: Charlotte Laing R – What has been the most rewarding aspect of working in PropTech? Matthew: Creation of a new architecture 2.0 and the difference it will make to the built environment. Michael: Feedback from customers that say we've genuinely helped them.  E - What are you excited about in the future of PropTech? Michael: Smart Building Bootcamps Sponsors Launch Your Own Podcast A Podcast Company is the leading podcast production and strategic content company for brands, organisations, institutions, individuals, and entrepreneurs. Our team sets you up with the right strategy, equipment, training, guidance and content to ensure you sound amazing while speaking to your niche audience and networking with your perfect clients. Get in touch jason@apodcastcompany.com 
Summary: Louisa is joined by Jeff Allen, President of CubiCasa and Nikki Rinkus, Field Staff Appraiser at Clario Appraisal Network for the 6th episode of season 9 of The Propcast. The discussion kicks off with a description of CubiCasa’s product, what it provides, and how it speeds up floorplan and appraisal processes. Louisa, Jeff, and Nikki chat about the trend of tech adoption and digitization in the industry and how CubiCasa has a strong foothold in 142 different countries. Jeff explains how their company differentiates itself from competitors and describes the PropTech scene in Finland. One of the main takeaways in this episode is that technology isn't eliminating any jobs, it's creating more efficiencies.  Resources: LMRE Global Recruitment and Search Consultancy LMRE YouTube Interviews Companies Mentioned: JRL Property Group CBRE  Apprao bowery Shout Outs: Jarmo Lumpus, Director Global Business Development at CubiCasa Key Insights From This Episode:  You can go completely digital, I walk into an appraisal inspection with just my phone, no pad of paper, just the phone and it does everything. - Nikki Technology isn't eliminating any jobs, it's creating more efficiencies. - Jeff Appraisers are naturally a sceptical bunch, we want to check and double-check everything so we are slow to adopt new technology. - Nikki PropTech touches something universal and is important to everybody in the world. - Jeff About Our Guests: Jeff Allen, President of CubiCasa   Jeff Allen serves as President of CubiCasa where he leads the company’s overall strategy to digitize property data collection and unlock actionable data insights for homeowners and mortgage professionals alike. In addition, Jeff serves as Executive Vice President, Innovation Labs for Clear Capital, the real estate valuation technology company that acquired CubiCasa in 2021. In this capacity, Jeff spearheads Clear Capital’s in-house innovation hub, which focuses on the research, testing, and development of new products and solutions. Jeff has held a wide range of leadership roles throughout his career, including Vice President of Operations at CoreLogic, Chief Operating Officer at Rels, Director of Research Services at 10k Researching and Marketing, as well as Research Manager at Minneapolis Area Association of REALTORS®.    About CubiCasa CubiCasa is a PropTech company focused on providing value for real estate professionals through the digitization of properties. Headquartered in Oulu, Finland, CubiCasa is the global market leader in mobile indoor scanning and is known for its fast and easy-to-use floor plan app on the App Store and Google Play Store. CubiCasa's technology is used in 144 different countries and has helped create over 1 million floor plans to date. CubiCasa provides technology for the real estate, appraisal, and mortgage industries and is on a mission to digitise real estate.   Nikki Rinkus: Nikki Rinkus has been appraising real estate in the Chicagoland market for 30 years and also holds her sales broker license. Over those 30 years, she has experienced unprecedented technological shifts in both arenas and has always been an early adapter. Some of her most interesting side jobs over the years include international courier and DJ.    About Clario Appraisal Network Clario Appraisal Network is a full-service residential real estate appraisal firm. Composed of highly-experienced appraisers, we provide the highest quality services across the nation. We specialise in real estate valuations for the mortgage lending and financial services industries.   About Our Host Louisa Dickins Louisa is the co-founder of LMRE, which has rapidly become the market leading global PropTech recruitment platform and search consultancy with operations across North America, United Kingdom, Europe and Asia-Pacific. To promote the industry she is so passionate about, Louisa set up the Global podcast ‘The Propcast’ where she hosts and invites guests from the built environment space to join her in conversation about innovation. About LMRE LMRE is globally recognised for leading the way in Real Estate Tech & Innovation talent management. From the outset our vision was to become a global provider of the very best strategic talent to the most innovative organisations in PropTech, ConTech, Smart Buildings, ESG, Sustainability and Strategic Consulting. At LMRE we are fully committed at all times to exceed the expectations of our candidates and clients by providing the very best advice and by unlocking exclusive opportunities across our global network in the UK, Europe, North America and Asia-Pacific. Timestamps: [03:20] Jeff: Can you talk us through your journey to the PropTech space in CubiCasa?  I've been involved in either real estate or mortgage appraisal, for my entire career.  Before I came to CubiCasa, I was running the R&D Innovation Lab at Clear Capital. We were trying to find something that would enable anyone to collect accurate property data and floor plan measurements without any training and we found CubiCasa and made the acquisition.  It's something that enables anybody with a smartphone to do a five-minute walk-through scan of a property, and then receive back accurate and detailed floor plans.  [05:25] Nikki: How did you meet Jeff?  I had a long road to Clario, but about six years ago, I started working there and they are a subsidiary of Clear Capital and Jeff recruited me for one of his pilot programs.  Before CubiCasa we had an app that allowed us to walk through a property to get data points and someone at Clear Capital sent back information.  CubiCasa saves a lot of time for the appraiser so we could focus more on the valuation part and less on the data entry part.  [06:45] Jeff: Can you go into a bit more detail about CubiCasa's product? The product works on a smartphone, a user can download the app and use it without training.  You just walk through the property room by room, pointing your smartphone down, where the walls meet the floor then the data that's collected and captured is processed through our computer vision and proprietary. Ultimately then it is reviewed by a human to make sure that we produce an accurate end floorplan result and then delivered back to the user.  Floor plan in a lot of different versions and property data as well, bed and bath counts and square footage.  [08:40] Nikki: How long would it usually take to do something like that without CubiCasa? It varies between ranch style or cottage style houses at one level, rectangular properties, complex properties and multi-story properties.  Overall it can cut it by ¾ of the time and accuracy is much better.   [11:15] Jeff: CubiCasa is in over 142 countries, what trends have you seen in terms of tech adoption and are there any countries you are looking to launch in? What's cool about CubiCasa is that the technology scales to different use cases and many different geographies. It's really a general-purpose technology that fits a lot of different use cases so it has organically grown. [14:00] Jeff: The debate that is going on is that tech is taking away people’s jobs but CubiCasa helps people do their job as well as create new ones, would you say so?  Technology isn't eliminating any jobs, it's creating more efficiencies.   A lot of people spend a lot of time drawing floor plans and it is easy to get it wrong when doing it by hand.  [15:00] Nikki: What are you seeing in terms of people being hesitant to adopt new methods?  With a lot of appraisers, there's a level of trust involved and appraisers are slow to come to it. What I would say to appraisers is; “Do you want to go back to the cut and paste era of appraisals?” [17:55] Jeff: How does CubiCasa differentiate itself from its competitors in an ever-growing market? The major things that set us apart are ease of capture, and getting the data and information.  The most common way to get floor plans for people is either to hand draw or a virtual tour and you're going to be scanning the house with special hardware, it's going to take you an hour and you're going to need specialised training. It's not scalable or democratising. With our product, all you need is a smartphone and you are doing a 5-minute scan with no training. [21:15] Jeff: Could you tell the audience more about the Finland technology ecosystem?  Before finding CubiCasa, I didn’t know there was a PropTech scene in Finland.  There is a huge pipeline of talent and great technical talent coming out of the universities.  The Finnish PropTech scene is growing pretty significantly. [22:40] The ‘LMRE’ part, Louisa asks the guests to talk about;  L – Touch on the main lessons you have learnt throughout your career. Nikki: Just be adaptable. Jeff: Be nice to people and good things will happen, M - Please give a mention to anyone / product / service. Nikki: CubiCasa Jeff: Nikki for testing out crazy stuff for us. R – What has been the most rewarding aspect of working in PropTech? Nikki: Just being able to use the technology in the appraisal space and see how it's made the process more reliable and streamlined. Jeff:  PropTech touches something universal and important to everybody in the world.   E - What are you excited about in the future of PropTech? Nikki: To see the appraisal forms go from the static format that we've had for the last 19 years to a more logic-based cloud environment. Jeff: AI and computer vision are already making an impact, but it's just getting started.  Sponsors Launch Your Own Podcast Kopus.com is the leading podcast production and strategic content company for brands, organisations, institutions, individuals, and entrepreneurs. Our team sets you up with the right strategy, equipment, training, and guidance and content to ensure you sound amazing while speaking to your niche audience and networking with your perfect clients. Get in touch jason@kopus.com
Summary: Louisa is joined by Jessica Beck, Co-Founder and COO of Alfred and Marcela Sapone, CEO and Co-Founder of Alfred for the 5th episode of season 9. During this episode, they discuss how building management platforms are changing the way we live. Taking a deeper dive into how Alfred came about and in which city it all began, they also touch on what the product is, what trends they are seeing, and why Alfred acquired a property management company. They wrap up this riveting chat by talking about their journey as female founders and what is next for Alfred. The value bomb from this episode is, “Once you build an asset, you need someone to manage that asset.” Resources: LMRE Global Recruitment and Search Consultancy LMRE YouTube Interviews Companies Mentioned: The Peloton Brookfield Properties Hines Related  RXR  Jamestown Greystar  Shout Outs:   John Fagan, Co-founder & CEO at doorkee   Key Insights From This Episode:  The people who were able to make it all work had one thing in common: they got really comfortable with asking for help as well as comfortable with the idea of a team backing them up. - Marcela  ​Once you build an asset, you need someone to manage that asset. - Marcela   Real estate has been very resistant towards tech enablement. - Marcela My advice to founders would be; it does take time but if you build a relationship and you go building by building, one building to ten buildings, you not only build a great relationship, but you actually get to build a great product and you get to learn and work with your customers to bring something to market. - Jessica We learned that in this space, there's so much fragmentation; there's fragmentation on the technology side, on the services side and on the operator side. - Jessica About Our Guests: Jessica Beck, Co-Founder and COO at Alfred  Jessica Beck is the Co-Founder and Chief Operating Officer of Alfred. Beck leads Alfred’s day-to-day operations and under her direction, Alfred has grown to be a leader in hospitality, successfully rolling out a national resident experience and building management platform with hundreds of thousands of units managed.  In an effort to expand Alfred’s footprint, Beck has negotiated and developed partnerships with some of the country’s largest real estate developers, expanding Alfred to 44 major cities across the country.  Along with Alfred’s Co-Founder, Marcela Sapone, Beck supports founders who want to live more consciously through WHITESPACE Ventures, a seed investment firm focused on design-led tech for better business.  From SXSW to the Sante Fe Institute’s Annual Business Network & Board of Trustees Symposium, Jess speaks regularly on entrepreneurship and building scalable solutions in the sharing economy. Beck holds an MBA from Harvard Business School and a BA in economics from Williams College, where she was captain of the women’s rugby team and graduated cum laude. Marcela Sapone, Co-Founder and CEO of Alfred  Marcela Sapone is the CEO and Co-Founder of Alfred. Sapone launched Alfred with a mission to make help a universal utility in every home. Since 2014, under Sapone’s leadership, Alfred has expanded to serve more than 135,000 residents in 44 cities across the United States and Canada, and has been named as Fast Company's Top 50 Most Innovative Companies in 2018, 2019, and 2020.  As one of the first leaders in the sharing economy to advocate for fair compensation of service workers, Sapone adopted the company-wide policy of hiring all Alfred staff as W2 employees. Sapone has worked with the U.S. Department of Labor and the White House under the administration of President Barack Obama, as well as The Brookings Institute and The Aspen Institute’s Economic Opportunities and Financial Security Program, to advance these efforts of economic security for the future of employment. Along with Alfred’s Co-Founder, Jess Beck, Sapone supports founders who want to live more consciously through WHITESPACE Ventures, a seed investment firm focused on design-led tech for better business.  Named one of Goldman Sachs’s “most intriguing entrepreneurs,” Sapone writes and speaks frequently on principled leadership, human-centered technology, and her commitment to being a steward of good jobs and meaningful change. Her writing has appeared in Forbes, Quartz, and Recode, among other highly reputable publications. She has been included in Fast Company’s Most Creative People list, featured as the face of Consumer Tech in Forbes 30 Under 30, and was also a winner of Connect Media’s Women in Real Estate Award in 2021. Sapone serves on the Norwalk Zoning Commission, where she supports initiatives and creates opportunities for urban development and growth. Sapone earned her BA from Boston University and holds an MBA with distinction from Harvard Business School.  Alfred  Operating at the intersection of real estate and technology, Alfred is the leading resident experience building management platform that is changing the way we live. Founded in 2014 by Marcela Sapone and Jessica Beck, Alfred’s mission is clear: to create an industry shift in real estate, transforming renters into residents and apartment properties into neighbourhoods. Named by Fast Company as one of the Top 50 Most Innovative Companies in the World, Alfred has been recognized as a leader in the on-demand and in-home economy, investing in the local ecosystems and neighbourhood businesses that give meaning to our communities. Alfred to date operates in over 135,000 residential units in 44 markets across the U.S. and Canada through strategic partnerships with international real-estate operators, such as Brookfield, Hines, Related, RXR, Greystar and Jamestown. To learn more, visit www.helloalfred.com. About Our Host Louisa Dickins Louisa is the co-founder of LMRE, which has rapidly become the market leading global PropTech recruitment platform and search consultancy with operations across North America, United Kingdom, Europe and Asia-Pacific. To promote the industry she is so passionate about, Louisa set up the Global podcast ‘The Propcast’ where she hosts and invites guests from the built environment space to join her in conversation about innovation. About LMRE LMRE is globally recognised for leading the way in Real Estate Tech & Innovation talent management. From the outset our vision was to become a global provider of the very best strategic talent to the most innovative organisations in PropTech, ConTech, Smart Buildings, ESG, Sustainability and Strategic Consulting. At LMRE we are fully committed at all times to exceed the expectations of our candidates and clients by providing the very best advice and by unlocking exclusive opportunities across our global network in the UK, Europe, North America and Asia-Pacific. Timestamps: [02:10] Marcela: How did Alfred come about and how did you meet?  I went to Harvard Business School and ended up sitting next to Jessica, we were both working 90-100 hour weeks.  Our objective, both as individuals and personally, was to figure out if it would be possible to start our own adventure, build our own business and to find a co-founder.  Our question was, “How can we enable women to stay in the workforce longer?”  Our solution was, “Could we create a business that would put groceries in your fridge, dry-cleaning your closet, packages on your counter and have everything you ever needed at the tap of the button. And could that be included in our rent?”  [05:40] Jessica: In which city did this all begin?  We were one of the few consumer companies that originated in Boston as we were still students.  We opened our next market in New York. We have scaled to Canada and now we are in 52 cities.  [07:25] Marcela: Can you tell us more about the product?  We focus on the largest category and asset class in the world, which is housing and we are making it digital.  We take technology and we take a resident first, very consumer perspective and we are disrupting the way that traditional property management happens in multifamily and single family build-to-rent communities. At your fingertips is an application that allows you to buy services, to pay your rent, to book amenities, to book the Peloton, to book the workspace, to complain about something going wrong in your apartment and to request your packages to be delivered to your front door. [10:05] Jessica: How did you go about bringing on your first massive client? Our approach in working with the industry and gaining our first customers was really one of partnering. Our first big customer was Related Rentals.  My advice to founders would be; it does take time but if you build a relationship and you go building by building one building to ten buildings, you not only build a great relationship, but you actually get to build a great product and you get to learn and work with your customers to bring something to market. We always took a partnership oriented, consultative approach.  [12:05] Marcela: What are the major trends you have seen between Boston or New York in terms of what a resident is looking for. In Boston and New York, one of our biggest categories in the service marketplace in terms of time-saving service, was dry cleaning. But in San Francisco, you have absolutely no dry cleaning, and in Texas pet care was our largest category. In the last three to five years while we've been building the business, there's been a tremendous amount of change in the industry. [15:10] Jessica: What was the reasoning behind acquiring a property management company?  One of the things that we learned along the journey is if you really want to change how people live and you want to do it past the front door of their home, you need to be much more connected than you would guess. We realised in order to really deliver the product, we had to become much more integrated into building operations to create an end to end user experience and to deliver on top of that platform, you need to have a consolidation. We learned that in this space, there's so much fragmentation.  [21:15] Jessica: How long on average does a resident stay in an apartment? The average in the US, for annual churn in a property is about 45 - 50% a year and as a consumer business that means there is a lot of opportunity. What we've found is when you put a community in a building and residents start to participate and their lifestyle starts to get automated they end up staying longer.  In properties where we've been operating for some time, we’ve increased the  renewal rates for our partners by 5-10%.  [24:25] Marcela: Any advice you can give to other female founders? We try to ignore the fact that we're female founders, we would never do female only panels or raise and go out and say, “Female led companies raising X amount.” Focus on the business and the fundamentals of the business.  Have an extreme level of patience and a level of acceptance. Jessica: Being a founder is hard so find a good support system.  [27:55] Marcela/Jessica: How do you support your growing team as well as retain employees?  All of us on the planet are at a point where we're taking a big step back to evaluate our choices. There's been a reshuffling of where people are putting their energy and the careers they want to be in. One thing that is extremely clear is that connecting back to your mission and having an incredibly clear set of values as well as being as radically transparent.  Being empathetic and personal with each member of your team and understanding their goals.  [31:40] Marcela: What is next for Alfred?  Slowly and steadily continually leading the category forward to become the leading brand in residential real estate as well as work with our stakeholders to move the industry forward.  Continuing to add value to all of our customers [34:15] The ‘LMRE’ part, Louisa asks the guests to talk about;  L – Touch on the main lessons you have learnt throughout your career. Marcela: First things first and one line to do lists.  Jessica:  When you're a founder, you're kind of the captain of a ship and you see calm seas and stormy seas but you are always in both.  M - Please give a mention to anyone / product / service. Marcela: John Fagan, Co-founder & CEO at doorkee. Jessica: Our whole team. R – What has been the most rewarding aspect of working in PropTech? Marcela:  We're taking things from a piece of paper and turning them into something that you can engage with and interact with.  Jessica: Echo what Marcela said.  E - What are you excited about in the future of PropTech? Marcela:  Getting through 2022 and 2023 and being able to reflect back and be proud of making it through a pretty challenging market with lots of ups and downs and twists. Jessica: Keep pushing the envelope in the industry.  [36:05] Jessica: Are there any plans to come to Europe?  100% Yes Sponsors Launch Your Own Podcast Kopus.com is the leading podcast production and strategic content company for brands, organisations, institutions, individuals, and entrepreneurs. Our team sets you up with the right strategy, equipment, training, and guidance and content to ensure you sound amazing while speaking to your niche audience and networking with your perfect clients. Get in touch jason@kopus.com
Summary: On the 4th episode of season 9, Louisa is joined by Timothy Cocaro, CEO and Founder of canibuild and Simon Curtis, Chief Operating Officer at G.J. Gardner Homes. They discuss the story behind canibuild and how its product is revolutionising compliance, design and sales in the construction world. Simon shares how G.J. Gardner Homes is using canibuild’s product. They chat about what major trends can be seen in the ConTech industry and what is upcoming for canibuild. The key insight in this episode is that in ConTech, the one thing you don't want to do is to lose the human touch by detaching from your customer. Instead, you need to bring the customer along on the journey.  Resources: LMRE Global Recruitment and Search Consultancy LMRE YouTube Interviews Companies Mentioned: Procore OpenSpace Bridgit Trimble HazardCo Open Data Australia Digital Twinning Shout Outs: Shuvajeet Nag, Co-Founder of canibuild Deepankur Malhotra, Co-Founder of canibuild Stella Cocaro, Co-Founder of canibuild Key Insights From This Episode:  With ConTech, the one thing you don't want to do is detach from your customer. - Simon Clients are reaching a point where they're seeing construction similar to buying something on Amazon. They want answers quickly and they want transparency. - Timothy Customers have a huge thirst for knowledge. - Simon Keywords: Construction, ConTech, technology, built environment About Our Guests: Timothy Cocaro, CEO/Founder of canibuild Timothy Cocaro possesses the unlikely mix of being both a builder by trade and a holder of a computer science degree.  Timothy's tenure as Founder and CEO of Australia’s leading Granny Flat company, provided the necessary insight to see and, more importantly, understand the pain points of the construction industry.   This led Timothy to put his degree in computer science to use by creating a modern solution, that genuinely aligns with the needs of the construction industry.  In 2019, Timothy hung up his hard hat when he became Founder and CEO of canibuild, a world-first, hypergrowth Prop Tech that is transforming the construction landscape.   canibuild was developed to be the solution to the many root problems in the construction industry with its AI engine allowing home, pool, granny flat & other builders to instantly check site feasibility, site costs, generate site plans & produce quotes with just a click.  canibuild has gained unprecedented traction across the construction industry since its inception, with thousands of searches on the platform every day. canibuild has re-energised the industry by providing its subscribers the ability to be hyper-efficient at a time when the market is booming.  canibuild  canibuild allows builders to replace the need for physical site visits, drafting, surveying, estimating and instead optimising this complex series of high friction steps into an instant point of transaction. canibuild clients can now go from seeing a project site virtually with a client to contract instantly. This not only allows builders to be more efficient but also covers a much wider area geographically which is a game-changer in an industry that is so fragmented. Simon Curtis, Chief Operating Officer at G.J. Gardner Homes Simon Curtis is the Chief Operating Officer of G.J. Gardner Homes NSW/ACT and WA and is responsible for the brand's operation in these states. Leading a Head Office team, Simon’s primary responsibilities are: To advise and support franchise partners within all areas of their business  To work with the State Marketing Manager on State and Local Area marketing activities To drive franchise growth of GJ Gardner Homes in NSW/ACT and WA  To provide training to the group in all areas of their business  To ensure the group continues to have the support, tools and resources necessary for growth With more than 20 years of experience at some of Australia’s largest property companies under his belt, Simon has proven that he is a strong leader and clear communicator who possesses the ability to motivate, mentor and inspire others. Simon holds a Bachelor of Business from the University of Queensland and a Master of Project Management from the University of Southern Queensland. G.J Gardner Homes   G.J. Gardner Homes is a custom home building company. They have built over 36,000 quality, customised homes over the past 37 years and continue to grow on the back of a single premise - ensuring every customer would refer them to their closest friend. Throughout the building of a new home, they are dedicated to the highest standard of workmanship. Each of their qualified builders and preferred subcontractors have been selected for their individual standards of expertise and their commitment to excellence. From humble beginnings in 1983 in Queensland as an independent building firm owned by Greg Gardner, G.J. Gardner Homes quickly grew to 8 regional offices, building as many as 1,000 custom homes a year. G.J. Gardner Homes quickly established a reputation for building great value, quality homes. Due to popular demand, Greg decided to franchise the business and almost immediately became one of Queensland’s largest privately owned building companies. Fast forward to today, G.J. Gardner Homes has become a household name throughout Australia, New Zealand and the USA. With over 120 franchisees operating throughout the world, supported by multiple global offices, G.J. Gardner Homes continues to build a reputation for reliability and for being a company our customers can trust. About Our Host Louisa Dickins Louisa is the co-founder of LMRE, which has rapidly become the market leading global PropTech recruitment platform and search consultancy with operations across North America, United Kingdom, Europe and Asia-Pacific. To promote the industry she is so passionate about, Louisa set up the Global podcast ‘The Propcast’ where she hosts and invites guests from the built environment space to join her in conversation about innovation. About LMRE LMRE is globally recognised for leading the way in Real Estate Tech & Innovation talent management. From the outset our vision was to become a global provider of the very best strategic talent to the most innovative organisations in PropTech, ConTech, Smart Buildings, ESG, Sustainability and Strategic Consulting. At LMRE we are fully committed at all times to exceed the expectations of our candidates and clients by providing the very best advice and by unlocking exclusive opportunities across our global network in the UK, Europe, North America and Asia-Pacific. Timestamps: [02:45] Timothy: Can you talk us through your journey to founding canibuild? I have a background in computer science and in the .com crash, I moved over to construction where I spent a few years developing a construction company that focused in the granny flat industry.  During my boots on the ground experience, I tried to see how technology can better improve construction and one aspect is how construction is sold.  We have been developing our application for 6 years and we went to market 2 years ago.   [05:45] Timothy: Can you elaborate a bit more about your product? Client facing sales application tool for construction companies that condenses all the steps involved in construction into a single transaction.  It does all the compliance and visually shows how that build looks on that block of land, it also takes into account factors such as contours so all parties can visually see what's happening. [08:25] Simon: Can you talk us through your role when it comes down to innovation technology and how you came across Tim's business, canibuild?  We're a residential builder, building mainly for mum and dads, but more importantly, we're a franchised business. canibuild technology came to us from one of our salespeople - a client walked into the office and had a print out of an outcome of what this tech does and in a short space of time, we adopted the technology. [11:15] Timothy: How much time does this save?  You have to imagine that a sales consultant needs to answer quite a few questions that might presumably look easy.  The back and forth process might take weeks but canibuild collapses all of those down to potentially the same day. [13:45] Simon: This product must allow you to retain buyers and not let them go to competitors, can you elaborate?  The one thing you don't want to do is detach from your customer but rather demonstrate knowledge.  This allows us to show the customer in real time and keep the conversation going without detaching. [16:15] Simon: How have you gone about upskilling your 80-90 consultants?  We brought this technology in early in 2020, nicely coinciding with the lockdowns so we trained all of our team remotely and in one session. Our house designs are preloaded onto the software. We had a sales conference at some point, which Tim presented.   [17:35] Simon: Have you seen an increase in sales or customers?  The market over the last 18 months has been incredibly buoyant so it is difficult to judge.  We can have a look at how the performance is and we can have a look at the uptake. We can also see if it is utilising the software or not. The feedback from the new hands consultants has been overwhelmingly positive.  [18:50] Simon: When did you start looking at your innovation strategy? Was it pre- or post-COVID? The brand has always operated off its own software and in 2019 there was a redesign of the software to move to a cloud based system and that encompasses all aspects that we need to run these businesses. We use 2 external pieces of technology, canibuild and HazardCo.  [20:25] Timothy: What is next for the growth and development of your product? Continue expanding on the features of the system to be able to better help our clients. We are releasing a 3D component as well as doing  site costs automatically. There are marketplace opportunities like bushfire reports and engineer reports and even architectural reports, particularly in the pool industry.  We are expanding our footprint in the United States. [22:00] Both: Are there any major trends which you can pick out across construction and what are you forecasting for the next couple of years? Timothy: Builders have started to adopt technology in ways that they haven't, prior to COVID. Simon: Customers have a thirst for knowledge, so when they are walking through a display home for the first time, they know a lot about us.  Simon: We need to bring customers along for the journey, especially in construction.  [27:00] The ‘LMRE’ part, Louisa asks the guests to talk about;  L – Touch on the main lessons you have learnt throughout your career. Timothy: Start early, get your hands dirty and build a business that doesn't scale, you can worry about the scaling later. Simon: Self-belief and never stop learning.  M - Please give a mention to anyone / product / service. Timothy: All our current clients.  Simon: Tim and his team.  R – What has been the most rewarding aspect of working in PropTech? Timothy: Nothing more rewarding than seeing a mum, dad and their family move into their home. E - What are you excited about in the future of PropTech? Timothy: Stay positive and keep pushing forward. Simon: All the things I don’t know about tech.  Sponsors Launch Your Own Podcast Kopus.com is the leading podcast production and strategic content company for brands, organisations, institutions, individuals, and entrepreneurs. Our team sets you up with the right strategy, equipment, training, and guidance and content to ensure you sound amazing while speaking to your niche audience and networking with your perfect clients. Get in touch jason@kopus.com
Summary:  On the the 3rd episode of Season 9 of The Propcast, Louisa is joined by Jonathan Hannam, Co-Founder and Managing Partner, Taronga Ventures and Joanna Marsh, GM Innovation & Advanced Analytics at Investa Property Group. They chat about their journeys towards a built environment and innovation space, with a focus on what can be done to bridge the gap between technologists and real estate institutions and corporates.  The discussion zeroes in on how companies can improve diversity and ultimately speed up transformation as well as ESG technologies in the industry. The key understanding from this episode is that there is an incredible opportunity to be in between the real estate world and the emerging technology companies.  Resources: LMRE Global Recruitment and Search Consultancy LMRE YouTube Interviews Companies Mentioned: SPACECUBE Taronga Ventures  Shout Outs: William Cosby, Ex Omnia  Key Insights From This Episode:  There is this incredible opportunity to be in between the real estate world and the emerging technology companies. - Jonathan There is a much greater focus on using ESG to actually deliver real outcomes. - Jonathan Historically in real estate, the industry has been extremely opaque. - Joanna For the last 12 months, every investor and every discussion has been about ESG. - Jonathan One of the trends in real estate has been the move from the point solutions to something that is more of a holistic ecosystem as well as the blending of the technologies together. - Joanna We build better products and better businesses with diverse thoughts. - Joanna Globally, the real estate sector isn't greatly diverse especially at the senior leadership level. - Jonathan We tell founders that, “Your business will be more attractive to us from a capital perspective, if you can demonstrate that you've got diversity of leadership.” - Jonathan In 2019, 2.8% of funding went to women-led startups and in 2020, that fell to 2.3%. - Louisa  Keywords: Technology, ESG, Diversity, Real Estate, Proptech  About Our Guests: Jonathan Hannam, Co-Founder and Managing Partner, Taronga Ventures  Jonathan is a global citizen, having held senior executive and board roles across Asia and Europe in real estate, venture capital, technology, and infrastructure-related investments. In 2015, Jonathan jointly founded Taronga Ventures, Asia’s leading technology and innovation investor focused on the real estate sector and the wider built environment. His vision is to bridge the gap between real estate institutions and corporates, and the emerging technology companies that are now targeting the real estate sector. Through Taronga Ventures, Jonathan’s focus is on real estate technology (RealTech) investments that drive real and measurable impact across ESG, including carbon reduction, renewable energy, sustainability, and health & safety. Prior to Taronga Ventures, Jonathan has also held executive roles at Mirvac, as a Director at AREIM in Sweden and as the Portfolio Manager Asia for the Abu Dhabi Investment Authority (ADIA) during a period when ADIA completed more than 40 transactions across Asia.  In other roles, Jonathan has lived and worked in China, the Philippines and Singapore with Savills, and was also the Managing Director South East Asia based in Singapore for ING Real Estate. Jonathan attended the INSEAD AMP course in Singapore & Abu Dhabi in 2015-2016. He holds an MBA from the University of South Australia, a Bachelor of Planning & Design and a Bachelor of Town & Regional Planning from the University of Melbourne. He also completed postgraduate studies at Tsinghua University and is fluent in Mandarin and Swedish.  About Taronga Ventures  Taronga Ventures is Asia’s leading technology and innovation investor focused on the real estate sector and the wider built environment. The group consists of the RealTech Ventures Fund, the RealTechX innovation program and Taronga Advisory and has offices in Singapore and Australia. The Fund is backed by global institutional investors and major real estate owners including APG, Ivanhoé Cambridge, CBRE Inc., PGIM Real Estate, Mitsubishi Corporation, Nomura Real Estate, Patrizia AG, Dexus, Vicinity Centres, amongst others. The Fund invests into scalable technology and innovation that enhances or challenges the traditional real estate and infrastructure sectors. Taronga Ventures is focused on investing in strategic opportunities and providing its institutional partners first mover advantage, whilst maintaining a focus on creating a better built environment, through sustainable and responsible investment practices. Recognising that climate change is the biggest global challenge we all face, Taronga Ventures has been independently certified as being 100% carbon neutral. Joanna Marsh, GM Innovation & Advanced Analytics at Investa Property Group Joanna is a leader with 15+ years of Australian & International property experience, across office, industrial and residential sectors. Currently, she is GM of Innovation & Advanced Analytics at Investa and is disrupting the property markets globally though data & AI/ML analytics. Over her career, she has transformed big property companies and small ones. Grown property businesses through acquisitions, financing and leasing. Sold down assets and restructured portfolios. Created property management & tenant service businesses. Built technology platforms with corresponding systems, processes and people. Prior to Investa, she led Transformation & Innovation in Property at Lendlease, and Strategy & Strategic Operations at Dexus.  Joanna studied Neuroscience at Harvard University, Design Thinking at Stanford and has a variety of AI/ML and data nanodegrees; as well as attending the entrepreneurial school of hard knocks. About Investa   Investa is a commercial real estate management and development service provider in the Australian office sector. With more than $11 billion in assets under management, we maximise the value of Australian workplaces for our tenants, investors and the community through our office management expertise and by consistently delivering a superior customer experience, while remaining in industry leader in sustainable building management and responsible property investment.t. About Our Host Louisa Dickins Louisa is the co-founder of LMRE, which has rapidly become the market leading global PropTech recruitment platform and search consultancy with operations across North America, United Kingdom, Europe and Asia-Pacific. To promote the industry she is so passionate about, Louisa set up the Global podcast ‘The Propcast’ where she hosts and invites guests from the built environment space to join her in conversation about innovation. About LMRE LMRE is globally recognised for leading the way in Real Estate Tech & Innovation talent management. From the outset our vision was to become a global provider of the very best strategic talent to the most innovative organisations in PropTech, ConTech, Smart Buildings, ESG, Sustainability and Strategic Consulting. At LMRE we are fully committed at all times to exceed the expectations of our candidates and clients by providing the very best advice and by unlocking exclusive opportunities across our global network in the UK, Europe, North America and Asia-Pacific. Timestamps: [02:20] Jonathan: Talk us through your career and tell us how you ended up at Taronga Ventures? My career started in China, I did my post-grad at a Chinese University and I started doing Urban Planning and from there I stumbled into real estate working for a Singaporean firm in China (one the first VC funds in that markert).  After working in VC, I started at Savills and I have now been in real estate for the last 25 years.  I then worked for Abu Dhabi Investment Authority before moving on to ING Real Estate Finance and most recently Mirvac. [04:30] Joanna: Can you tell us about your 15 years in real estate?  I started at Harvard studying neuroscience. Investment banks, consulting companies and banks love Ivy league kids with science degrees so I went to work at KeyBank Real Estate Capital where we did the structural and financial side of real estate.   I decided I wanted to be an entrepreneur and started a small fund where we bought multifamily assets, refurbished them and started a property management company to do that.  I arrived in Australia at 30, with a failed business and a banking career so I started working on strategy at DEXUS Property Group.  I was more interested in the cutting edge and at Lendlease I was doing transformation and innovation, moving further up the R and D curve. [07:20] Joanna: What are investors honing in on when it comes to innovation?  We have a broad innovation strategy. Advanced analytics and data underpins all of it.  One of the ways of innovating is to take on startups and scaleups and integrate new technologies.  Data and analytics sit under everything that we do.  [09:20] Jonathan: You are currently running an ESG impact program, can you talk us through the program and the mission of it?  We needed to have both the fund and a growth program.  The ESG program is for select high calibre quality companies We needed to move up to the scalable businesses who already had customers and they had some level of traction because the real estate world actually couldn't deal with startups.  It is an ecosystem builder.  [13:00] Joanna: With ESG, it is difficult to get good data from it as well as finding technology to support it. What is your take on this?  Historically in real estate, the industry has been extremely opaque. There's been huge information asymmetry and that's resulted in a massive lack of transparency.  The information asymmetries are breaking down and what's happening is we're starting to be able to abstract data from other industries and from other data sets in order to back solve and fill in data that the real estate industry either doesn't have or is not sharing.  The pressure from the investors and the capital regarding ESG is forcing a level of transparency and scrutiny that is going to become akin to financial reporting.   [15:35] On the topic of investment going into the real estate space and ESG, are there any technologies which you guys can share?  For the last 12 months, every investor and every discussion has been about ESG.   In the building management, energy efficiency space, there are a lot of Companies that are targeting that as an area, but we are looking for a more complete solution.  It often isn't a cost, it's actually a benefit and an upside for the corporates that start using this technique [18:30] Joanna: Are there any major trends that you have seen in the real estate space?  The move from the point solutions to something that is more of a holistic ecosystem as well as the blending of the technologies together. Some technologies simplify a part of something but causes so much extra exhaustion. [21:25] How do we attract and retain more people into the real estate and data world?  The first thing is to know that it is possible.  In terms of diversity, I think it is about honouring diversity of thought and innovation.  [24:40] Jonathan: What are your thoughts on this, knowing that you are in the hiring process?  What we've tried to do from within our advisory board and from our hiring policy, is to have the most diverse approach hiring that we can have.  When we've looked through the businesses that we are investing in, we often see that it is male founded.   We're doing a lot of work to try to positively fund female founded enterprises.   [29:35] Have you seen any change happening when it comes down to education and exploring technology as a career path? Jonathan: I moved from Australia from Sweden, and in Sweden there is just a different approach. We have systematic issues in Australia when it comes to childcare.  Joanna: I think there is a lack of how to even do this and things like how to raise capital. [32:30] Jonathan: What is next for Taronga?  In the next three months we will be churning through hundreds of deals to work out the partners for the ESG program. [33:25] Joanna: What is exciting that is coming up?  The data, analytics and advanced analytics of ESG and the ecosystem around that.  Giving the power back to the people  where you no longer have to big IT for innovation.  [35:50] The ‘LMRE’ part, Louisa asks the guests to talk about;  L – Touch on the main lessons you have learnt throughout your career. Jonathan: Decision-making in the corporate real estate world takes longer and you need to build your business to be able to withstand that challenge. Joanna: Be really resourceful and find a way. M - Please give a mention to anyone / product / service. Jonathan: SPACECUBE Joanna: William Cosby - Ex Omina   R – What has been the most rewarding aspect of working in PropTech? Jonathan: The people Joanna: Partnering E - What are you excited about in the future of PropTech? Joanna: Distilling down to the fundamental set of data points. Sponsors Launch Your Own Podcast Kopus.com is the leading podcast production and strategic content company for brands, organisations, institutions, individuals, and entrepreneurs. Our team sets you up with the right strategy, equipment, training, and guidance and content to ensure you sound amazing while speaking to your niche audience and networking with your perfect clients. Get in touch jason@kopus.com
Summary: On the 2nd Episode of Season 9, Louisa is joined by Laura Smith, Managing Director at Berkadia and Neda Fields, Director of Product Management at Berkadia to chat about digital transformation within real estate. They discussed how Berkadia went about their own transformation for internal product development and the use of external technologies. They also touched on how to attract a diverse workforce; a key issue during the Great Rehiring that’s sweeping the post-pandemic market. During the global Covid outbreak, while everyone else was downsizing, Berkadia’s adoption of industry-leading technologies helped them to double their workforce. Resources: LMRE Global Recruitment and Search Consultancy LMRE YouTube Interviews redIQ  Companies Mentioned: Dwight Capital (Love Funding) Arbinger Institute Berkshire Hathaway Inc. Jefferies Financial Group redIQ Shout Outs: Eric Flohr Key Insights From This Episode:  During the pandemic while everyone else was downsizing, we were recalibrating and employee staff sizes had almost doubled. - Laura Job candidates are asking about the culture, what does the business contribute to the community, are there different programs, different intentions, what is the whole progression and what do they offer? - Louisa It is important to have different backgrounds to contribute to innovations. - Neda  Diversity is not just about gender. - Neda Bring your YOU to work. Be yourself, and have that freedom to express yourself as yourself so that you feel comfortable sharing your ideas and contributing to the innovation. - Neda  Give people flexibility, especially if we've learned nothing else from COVID, we all have to learn to embrace change and be flexible with whatever comes our way. - Laura Business is not usual, there's no more normal. Noone knows what the new normal is. - Laura The real estate industry has been an industry that has been reluctant to technology innovation. - Neda Keywords: Technology, PropTech, Women, Data, Digital Transformation About Our Guests: Neda Fields Neda Fields leads cross-functional efforts and teams in the development of data insight and visualisation tools for real estate market research. Berkadia's Data and Analytics tools synthesise property fundamentals, demographics and market intelligence to optimise the evaluation of real estate investments. Neda was selected as one of Real Estate Forum's CRE Tech Influencers in 2021. Neda began her career with KPMG in the Information Risk Management practice where she advised numerous clients on their Information Technology internal control frameworks. She graduated with a Bachelor of Science degree in Computer Information Systems from Missouri State University. Laura Smith As Managing Director, Laura Smith is responsible for loan origination of market-rate multifamily, affordable and healthcare properties nationwide. Over the course of her career, she has underwritten approximately $6 billion in FHA, Freddie Mac, Fannie Mae and Wall street conduit transactions. She has originated and closed more than 120 transactions totaling nearly $1 billion. Laura holds a bachelor's degree in political science from West Chester University and in German from the University of Marburg, Germany. In 1992, she received her Masters of Business Administration from American University with a concentration in real estate finance. Berkadia Berkadia, a joint venture of Berkshire Hathaway and Jefferies Financial Group, is a leader in the commercial real estate industry, offering a robust suite of services to our multifamily and commercial property clients. Powered by deep relationships and industry-changing technology, our people sell, finance, and service commercial real estate, providing support for the entire life cycle of our clients’ assets. Our unique ownership structure allows us to put our clients’ interests first and create a marketplace that delivers a superior experience About Our Host Louisa Dickins Louisa is the co-founder of LMRE, which has rapidly become the market leading global PropTech recruitment platform and search consultancy with operations across North America, United Kingdom, Europe and Asia-Pacific. To promote the industry she is so passionate about, Louisa set up the Global podcast ‘The Propcast’ where she hosts and invites guests from the built environment space to join her in conversation about innovation. About LMRE LMRE is globally recognised for leading the way in Real Estate Tech & Innovation talent management. From the outset our vision was to become a global provider of the very best strategic talent to the most innovative organisations in PropTech, ConTech, Smart Buildings, ESG, Sustainability and Strategic Consulting. At LMRE we are fully committed at all times to exceed the expectations of our candidates and clients by providing the very best advice and by unlocking exclusive opportunities across our global network in the UK, Europe, North America and Asia-Pacific. Timestamps: [01:10] Laura: Talk us through your journey to Berkadia.  I left Love Funding (Dwight Capital) when the company was bought by a bank and the culture started to change.   The unique culture and technology blew me away when I met with Berkadia’s senior management team.   [02:50] Neda: Talk us through your journey to Berkadia and what your role entails.  I joined Berkadia about 9 years ago because we decided to relocate to the Philadelphia area.  I was really impressed with Berkadia’s leadership and that is why I joined the company. And the best part is that I have had the opportunity to do several different roles.  I started in compliance then slowly moved into the data and data science group and then evolved into the product team and through that continue to develop the data analytics tools that Berkadia has developed.  [04:20] Neda: Talk us through the digital transformation at Berkadia.  Berkadia is sitting on a lot of data, we service over $350 billion in our servicing portfolio right now as well as over 100 bankers and investment sales advisors.  We have the ability to gather a lot of data from all of the markets across the US and we combine that with other demographics and have built-out a big base for us to build our tools on.  We started to see, how do we bring value with this data and how do we transform our managers directors into advisors, more so than transaction managers.  How do we help our clients make sure that they have the right investment strategies through data-driven analytics? [06:00] Can you give a couple examples of your clients?  Real Estate Investors of all sizes.  Mid-market and institutional investors.  [09:50] Your workforce has doubled, where have you seen the biggest growth at Berkadia? In Berkadia’s technology team, we have had exponential growth over the last few years.  Berkadia is a privately held company so when there is any type of downturn, we are able to take advantage and attract good talent to accelerate the company’s vision.  [11:15] Can you expand on how Berkadia is engaging with people at different levels in the education system?  We have an employee resource group called Be United, a summer internship program and we are participating in a work-study program.  [13:05] How do you attract people to your teams, what initiatives are working at Berkadia at the moment?  The DIB initiative has launched and it is management's commitment to diversity.   Berkadia’s commitment is not just about women but all backgrounds. Bring your YOU to work. Be yourself, and have that freedom to express yourself as yourself so that you feel comfortable sharing your ideas and contributing to the innovation.  We are highlighting individual stories.  Mentoring. [20:25] What products are you working on?  We have a lot of internal data visualisation tools to drive the advice strategy of our producers to help our clients be successful.  We have an external product called redIQ. It is advancing how rent roll statements and operating statements are ingested and analysed.  We have an internal initiative working on tech startups in the real estate industry.   [26:30] What are the different reactions you have seen from your products?  The non-profit, mom and pop oriented are the ones we are trying to get on board.  Larger clients who have portfolios of 20 and more, they get it.  [27:20] The ‘LMRE’ part, Louisa asks the guests to talk about;  L – Touch on the main lessons you have learnt throughout your career. Neda: You have to embrace the change.  Neda: Just go for it, whatever you want to achieve, just act like you are already there. M - Please give a mention to anyone / product / service. Laura: Our IT and product development team as well as the senior management team.   R – What has been the most rewarding aspect of working in PropTech? Neda:  Seeing the clients face when they see the technology.  Laura: Watching my team grow.  E - What are you excited about in the future of PropTech? Laura: Continuing to embrace change and working with our technology group.  Sponsors Launch Your Own Podcast Kopus.com is the leading podcast production and strategic content company for brands, organisations, institutions, individuals, and entrepreneurs. Our team sets you up with the right strategy, equipment, training, and guidance and content to ensure you sound amazing while speaking to your niche audience and networking with your perfect clients. Get in touch jason@kopus.com
On the first episode of season 9 of Propcast, Louisa is joined by Michael Bristow, CEO and Co-Founder of CrowdProperty and Faisal Butt, Founder & CEO of Pi Labs. During the episode, they discuss how Pi Labs started, as well as how the PropTech market has changed and grown. Michael shares his journey from investor to founder, and chats about his specialist property development lending platform, CrowdProperty. With their 'property finance by property people' proposition, CrowdProperty and Pi Labs are disrupting property finance for small and medium sized developers who have previously struggled to access the financing they need. Resources: LMRE Global Recruitment and Search Consultancy LMRE YouTube Interviews Companies Mentioned: Spire Ventures OfficeRnD PropTech1 Fifth Wall GREENPASS Okibo  Lantech  Key Insights From This Episode:    We're disrupting property finance for small and medium sized developers, where historically financial services underserved them. - Michael   If you're a B2B SaaS business, it doesn't matter where you are because you can build a globally scalable business. - Faisal  If you can prove one market, you can arguably have the ability to scale in many markets. - Michael Australia has many duopolistic markets which typically drive less aggressive competition between players. - Michael Since there was such a dearth of liquidity for PropTech before, I find that there is more coming in now, but I don’t think there is too much. I believe that the market needs to mature and that funding is needed at different stages. - Faisal Retention is what you need to focus on. When you have someone great in your team, you need to look after them because if not, they will go elsewhere. - Michael Keywords: Europe, Technology, Venture Capital, Finance, PropTech, FinTech About Our Guests: Mike Bristow Mike Bristow is the CEO and Co-Founder of CrowdProperty, the UK's leading specialist property development online lending platform. With a background in strategy consultancy advising major corporates and private equity funds on corporate strategy and M&A, Mike has been investing in property since 2002, investing in high potential proptech businesses since 2014 and sits on the Investment Committee of Pi Labs, Europe’s first and most prolific venture capital fund investing exclusively in early stage ventures in the proptech vertical, in which he is also an LP. Mike has an MBA from London Business School, is a founding board member of the Innovate Finance 36H Group alongside other leading fintech lending platforms and was named 'Entrepreneur of the Year' at the Midlands Business Awards 2020. About CrowdProperty CrowdProperty is the UK's leading specialist property development online lending platform – a fintech/proptech lending innovator, exceptionally efficiently matching the demand (quality property professionals undertaking quality property projects) and supply (major global financial institutions and private investors) of capital for value-creating property projects. CrowdProperty has built the best SME property development lender in the market, changing the game with a distinct 'property finance by property people' proposition, unlocking the potential of small and medium sized developers to build more homes and drive spend in the UK economy on labour, materials and services.  Small and medium sized property developers and property professionals have been poorly and inefficiently served by traditional funding sources for decades. Actual property development and investment experience lies at the heart of CrowdProperty meaning a hands-on, expertise-led partnership, underpinned by technology for efficiency and deep asset class expertise for effectiveness of lending, increasing the likelihood of success of our customer’s projects. CrowdProperty funds property professionals undertaking any sort of property project, structuring the perfect funding product and doing so with greater speed, ease, certainty, transparency and expertise than anyone in the market. As property people providing property finance, we intimately understand market pains and built the business around the needs of small and medium sized property developers.  CrowdProperty has funded over £400,000,000 of property projects and the construction of 2,000 homes. CrowdProperty was recognised as one of the 50 fastest growing tech businesses in the UK (UK #41 and Midlands #1 in the Deloitte Fast50 report) and by the Financial Times as the #132 fastest growing business in Europe. Apply for finance for your property project in just 5 minutes at www.crowdproperty.com/apply View video case studies of projects we’ve funded at: www.crowdproperty.com/case-studies    Faisal Butt Faisal Butt is CEO and Founder of Pi Labs, a London-based venture capital firm focused on backing companies that are at the forefront of digitalising the real estate and construction sectors. Faisal founded Pi Labs in 2015, after leading the first round of investments in PropTech start-ups Hubble and Trussle as an individual investor. Faisal and his team have built a portfolio of over 60 PropTech companies across the UK, Europe, North America, and Australia, making Pi Labs one of the most active investors in PropTech start-ups globally. Faisal is also the founder of Spire Ventures, a personal investment vehicle with a focus on investment in traditional property services companies. His traditional property investments include POD Management, Beaumont Bailey, and 90 North, a real estate investment manager which has managed $2bn of real estate assets across Europe and the USA. Global proptech venture capital (VC) firm Pi Labs backs the innovators revolutionising the future of physical spaces. Connecting next generation technologists with the real estate world and mentoring forward-thinking founders as they grow and scale their startups, Pi Labs’ purpose is to solve the greatest challenges facing the real estate world through technology and create a positive impact on our physical environment for people, businesses and communities. Founded in 2014, London-based Pi Labs invests in early-stage proptech startups which are transforming the future of physical spaces across Europe – where it is the most active proptech VC. Its portfolio companies operate in global markets, including Asia and the US. From pre-seed to Series A and follow-on investments in later funding rounds, Pi Labs has grown its portfolio to more than 60 companies which are shaping the future of our physical spaces, with more than 50% of startups focused on addressing environmental and social issues. About Our Host Louisa Dickins https://www.linkedin.com/in/louisa-dickins-ab065392/ Louisa started her career in property working at a well-known estate agency in London. Realising her people skills, she moved over to Lloyd May to pursue a career in recruitment. She now is a Director at LMRE, who are a specialist recruitment firm driven by PropTech and recruitment professionals, and Louisa oversees their 5 core areas. Louisa co-founded LMRE and provides a constructive recruitment platform to the new disruptors in real estate. Louisa is also on the board of Directors at UK PropTech Association (UKPA). About LMRE www.lmre.tech LMRE believe there is a better way to recruit. LMRE focus on a more comprehensive, client led focus delivering exceptional talent to the place at the time. They are passionate about the industry and passionate about people's careers. LMRE spend time with each client to become and an extension of the business, and their transparency and core values help them grow with the sector. LMRE simplify recruitment and innovate with our clients and evolve the people driven, PropTech community. Timestamps: [02:40] Faisal: Why did you get into this space and how did Pi Labs come about? I started my career in California during the first .com boom and bust.  At 25, I quit the corporate world to join the entrepreneurial world and set up my own tech business. Being a founder led me to segwaying and deciding to do an MBA at Oxford.  In 2009, during the recession caused by real estate, I was looking for investment opportunities and I looked at investments into traditional real estate businesses. In 2013, I wanted to focus on the intersection between real estate and technology.  [05:00] How does Spire Ventures come into all of this?  I made investments before Pi Labs that were in traditional real estate and I decided that if I wanted to continue, I should set up an Investment Management Business - a Fund Management Business-  and separate personal investment from business investment. Pi Labs focuses on PropTech businesses where Spire Ventures focuses on traditional fee-generating businesses.  [05:40] Michael: You are an Investment Committee Member at Pi Labs, what does that mean and can you tell us more about the move you made from being an investor to a founder? My background started in Mechanical Engineering and I went into strategy consulting. I did things in the reverse route. I started as an advisor, went on to be an investor, and then went on to be a founder.  I did my MBA at the London Business School, pre financial crisis.  Since 2002, I have been investing in residential real estate.  Once the investment team has filtered a lot of businesses and they pieced together the investment thesis, they put that to the final approving committee called the “Investment Committee”.  [09:15] Talk us through finding CrowdProperty and the product. We are in full-on growth mode as a profitable FinTech, PropTech business. We fund small to medium sized property developers. We've got a lot of debt capital from major global asset managers; over £400M worth of property projects with over 2000 homes being built.  We have expanded into Australia [11:05] After your third fund raise, is the focus going to remain in Europe?  After our first fund was launched in 2015, we were mostly a UK fund and we had one company in Bulgaria which has turned into a global business. With our second fund, we started investing in the Netherlands, Finland, and throughout Europe and we wanted to focus on businesses that had a global thesis.  Our third fund is our most international fund.  [13:30] How much are you looking to invest?  We can invest anywhere from pre-seed to series A but our sweet spot is anywhere on the seed spectrum.  Checks can be as small as £100,000 to £1 million. This fund has a pretty significant amount of growth capital reserves. [15:00] Michael: Why is Australia the next point of call rather than the US? Most of my consulting career was spent advising businesses on international expansion.  Australia is a smaller market with 24 million in population and they are in the earliest stage of the evolution of FinTech and PropTech.  Australia has many duopolistic markets which typically drive less aggressive competition between players. You can drop in and be quite disruptive. [17:40] Faisal: You’ve done 25 investments, is there a direction for this fund?  We are quite a dynamic investor.  We are publishing our own research on a number of topics such as sustainability and ESG.  We are interested in robotics and the metaverse.               [20:55] What are the main challenges which are out there for you and other investors? Sifting through the volume and identifying the winners. There is such a dearth of liquidity for PropTech before that now  the market needs to mature.   [23:35] The ‘LMRE’ part, Louisa asks the guests to talk about;  L – Touch on the main lessons you have learnt throughout your career. Faisal: Stay focused, be disciplined.  Michael: Focus drives expertise, world-class talent and competitive advantage. M - Please give a mention to anyone / product / service. Michael: Pi Labs R – What has been the most rewarding aspect of working in PropTech? Faisal: Watching businesses grow. Watching a founding team build to scale.  E - What are you excited about in the future of PropTech? Faisal: Deploying this capital into a batch of really exciting high calibre startups. Growing our team.  Michael:  Disrupting property development, finance, and helping more homes get built. Sponsors Launch Your Own Podcast Kopus.com is the leading podcast production and strategic content company for brands, organisations, institutions, individuals, and entrepreneurs. Our team sets you up with the right strategy, equipment, training, and guidance and content to ensure you sound amazing while speaking to your niche audience and networking with your perfect clients. Get in touch jason@kopus.com
Summary: For the 10th and final episode of Propcast season 8, Louisa is joined by Greg Smithies, Partner and Co-Head of Climate Tech at Fifth Wall and Jonathan Schulhof, co-founder and CEO of FootPrint Coalition Ventures. They talk through their roles and what their funds are doing within the climate and sustainable technology space. They explain the growth and trends that they have seen in the market at the macro and micro level. Finally, they speak about what the future looks like and what we can personally do to reduce our carbon footprint. The key insight from this episode is the simplest thing you can do for the planet is to switch your thermostat down.  Resources: LMRE Global Recruitment and Search Consultancy LMRE YouTube Interviews Companies Mentioned:   Battery Ventures Coldwatt, acquired by Flextronics  Kleiner Perkins GE Conoco Turntide Motors Carbon Cure  Sidewalk Labs  Zero Acre Sealed     Shout Outs: Rob Soni, Executive Chairman, Founder, CEO & Investor Krishna Srinivasan, Founding Partner at LiveOak Venture Partners, Chairman of the Board at DISCO, Chairman of the Board at The Miracle Foundation Stephen M. Ross, Owner of The Related Companies Jeff Blau, CEO at Related Companies  Harvey Spievak, Executive Chairman and Managing Partner, Equinox Group Robert Downey Jr. Key Insights From This Episode:    Looking at climate tech today, the vast majority of them require some level of industrial tech. - Greg     The technologies we're investing in on the climate side are good for the planet, cheaper for the consumer and have higher returns. - Greg We might be in the golden age of climate and impact investing. - Greg We've had a washout of cleantech, 1.0 companies that weren't sustainable without subsidy. - John It is a travesty for the planet that for the last 20 years, the world's best and brightest went through, and spent all of their time doing ad click-through optimization. - Greg When you look at a problem that no one's looked at in the last 200 years, you can come up with some solutions that are cheaper, better and faster. - Greg  People are really looking and examining the food supply and thinking about how we can scale in a way that's compatible with the planet. - John 70% of the world's natural gas is burnt inside buildings for either powering them or heating them. - Greg Keywords: Climate Tech, Sustainable Tech, Future, Climate Change, Sustainability  About Our Guests: Greg Smithies, Partner and Co-Head of Climate Tech at Fifth Wall. Greg is a Partner at Fifth Wall, where he co-leads the Climate Technology Investment team. Prior to joining Fifth Wall, Greg was a Partner at BMW i Ventures where he led the Sustainability investing practice, investing in companies such as Prometheus Fuels, and PureCycle (NASDAQ: ROCH). Before joining BMW i Ventures, Greg led Finance & Operations for both The Boring Company and Neuralink simultaneously. Greg started his investment career at Battery Ventures where he covered early-stage enterprise technology startups, as well as industrial technology buyouts. Successful exits from his work there include Nutanix (NASDAQ: NTNX), AppDynamics (acquired by Cisco Systems, Inc.), and IST (acquired by Scott Brand). Greg was born in Pretoria, South Africa, and currently lives in Oakland, CA. He graduated from the University of Pennsylvania’s Wharton School where he received a BS in Economics and a BS in Computer Science. Founded in 2016, Fifth Wall, a Certified B Corporation, is the largest venture capital firm focused on technology-driven innovation for the global real estate industry. With approximately $3.0 billion in commitments and capital under management, Fifth Wall connects many of the world's largest owners and operators of real estate with the entrepreneurs who are redefining the future of the Built World. Fifth Wall is backed by a global mix of more than 90 strategic investors from more than 15 countries. Jonathan Schulhof is co-founder and CEO of FootPrint Coalition Ventures, a digital publishing and venture firm he started in partnership with Robert Downey Jr., to back environmentally focused sustainable technologies. FootPrint is a cross-platform digital publisher that features sustainable technology in news and short form video content for social media, and long-form series for streaming networks. FootPrint uses its publishing activity to originate and add value to investments in high growth companies. FootPrint then makes these investments accessible to investors that want to join in our movement through funds and through co-investment syndicates. We invest in areas such as alternative proteins, biodegradable plastics, electric vehicle motors, and energy storage.   Jon has over 20 years of experience investing in clean technology startups.  He was a founder and lead investor in Motivate, which owned and operated Citibike and the other leading North American bike sharing systems (sold to Lyft).  He started Loom Media to finance the rollout of free public electric vehicle charging systems, and other smart city amenities sponsored by corporate media (now part of WPP).  Earlier in his career, Jon created ColdWatt, a high efficiency power 81 Piccadilly, Mayfair, London W1J 8HY electronics company (sold to Flextronics); and Glori Energy, a microbially enhanced oil recovery business (IPO).  In addition to his cleantech work, Jon serves as non-executive chairman of GTI Capital Group, a permanent capital investor in India.  Jon started this company while living in New Delhi from 2010 through 2012.  GTI’s holdings include Air Works (aviation maintenance), Samhi (hotels), and WebEngage (B2B SaaS tools for ecommerce).  GTI has several prior exits including Brattle Foods (refrigerated logistics, sold to Future Group), National Stock Exchange (sold through secondary trades), Sandhar (autoparts, IPO), and Nova Medical Centers (healthcare services, sold to Apollo).  Jon was a term member of the Council on Foreign Relations, and served on the Board of Northside Center for Early Childhood Development for 10 years.  He is now a mentor at iMentor.  Jon holds a law degree from Stanford, and attended Dartmouth College. About Our Host Louisa Dickins https://www.linkedin.com/in/louisa-dickins-ab065392/ Louisa started her career in property working at a well-known estate agency in London. Realising her people skills, she moved over to Lloyd May to pursue a career in recruitment. She now is a Director at LMRE, who are a specialist recruitment firm driven by PropTech and recruitment professionals, and Louisa oversees their 5 core areas. Louisa co-founded LMRE and provides a constructive recruitment platform to the new disruptors in real estate. Louisa is also on the board of Directors at UK PropTech Association (UKPA). About LMRE www.lmre.tech LMRE believe there is a better way to recruit. LMRE focus on a more comprehensive, client led focus delivering exceptional talent to the place at the time. They are passionate about the industry and passionate about people's careers. LMRE spend time with each client to become and an extension of the business, and their transparency and core values help them grow with the sector. LMRE simplify recruitment and innovate with our clients and evolve the people driven, PropTech community. Timestamps: [02:05] Greg, can you talk us through your journey?  Currently, I co-head the climate investment team at Fifth Wall.  I set up and founded the climate investing team for BMW.  Prior to BMW, I was an Elon Musk world for a number of years. I was head of finance and operations at two of his companies.  I started my investing career at a fund called Battery Ventures. [06:10] John, can you talk us through your journey?  I didn't set out to be a climate tech investor. I have a law degree from Stanford.  I started several companies that were venture-backed, the first was Coldwatt.  I started my first asset management company as an investor in India and set up a permanent capital vehicle for investing.  I partnered with Stephen M. Ross, Jeff Blau and Harvey Spievak and we turned around Citi Bike.   Finally, I set up Footprint Coalition with Robert Downey Jr.  [14:20] Greg, can you talk us through impact investing and how it's going affect our built environment?  Impact investing has historically gotten little bit of a negative connotation to it because in the capital markets people have always said there's real investing and then there is impact investing. A lot of these technologies that people used to think were expensive are now incredibly cheap. [16:50] John, in your 20 years, what major changes have you seen?  We've had a wash out of clean tech, 1.0 companies that weren't sustainable without subsidy. Technology is accelerating, the world looks nothing today, like it did 15 years ago. The talent that has followed the capital that is flooding into this market is truly amazing. [22:30] With technologies such as Carbon Cure and cross-laminated timber, it is expensive for buildings to put into practice and will the cost of these building be higher?  This technology is safer because these things are lighter and they're easier to transport. You need smaller foundations for the buildings and they naturally are able to band with the wind and high-rise buildings.  It's cheaper, it's better for the planets, your buildings go up faster and they weigh less.  We've got to climb up a little bit of a mountain when it comes to training engineers and getting permitting done. [24:50] John, you have experience in alternative proteins, can you expand on that and give an example of a technology in that space?  People are really looking and examining the food supply and thinking about how we can scale in a way that's compatible with the planet. We look for investments in areas where through alternative methods of production, we can create more denser sources of the very things that we need to eat and that are healthier and just better alternatives. Zero Acre Farms ferment in this case, vegetable oil and if you're able to do that you have a much more energy dense way of producing that food without having to go and cut palm forest.  [28:00] Is there something our audience could be looking in to play their part in the future of the built environment?  The simplest thing you can do, inside buildings is turning your thermostat down. What we need is to allow people to voice their opinions and give CEOs and the people who make policy decisions, the power and the space to change how they do business. [30:55] The ‘LMRE’ part, Louisa asks the guests to talk about;  Lessons learned in your career Greg:  Catch me if you Can and Inventing Anna, these people were to do outstanding things because they had the moxie and the guts to try.  Greg: You fail at a 100% of the things, you don't try. John:  Never underestimate the power of human incentives. Mention a person, product or service Greg: Sealed.com John: My wife Rewarding parts of working in the space: Greg: When you work on anything in climate tech it is quite rewarding inherently because the, technologies you're working on are here to try and save the world. John: I love the community feedback.    What are you most Excited about for the future of the space?: John: I drove a 1968 Volkswagen bus and this one was kitted with a salvaged Tesla engine. Sponsors  Launch Your Own Podcast Kopus.com is the leading podcast production and strategic content company for brands, organisations, institutions, individuals, and entrepreneurs. Our team sets you up with the right strategy, equipment, training, and guidance and content to ensure you sound amazing while speaking to your niche audience and networking with your perfect clients. Get in touch jason@kopus.com
Summary: On this episode of Propcast, Louisa speaks with Jeanne Casey and Jacinda Lofland from Nuveen Real Estate. They talk about what led them to the innovation, sustainability and technology space at one of the largest real estate investment managers globally. Jeanne and Jacinda explain what works in creating a diverse and inclusive powerful team, and how to avoid the issue of tokenism. They elaborate on needing strategy and investment decisions and how ESG, technology and community play a part in all of it. Lastly, they'll give us some home truths about what they think needs to change in terms of adoption and integration. The key takeaway from this episode is that the crux of the diversity issue is around retaining, promoting and genuinely empowering diverse talent that's already within the organisation. Resources: LMRE Global Recruitment and Search Consultancy LMRE YouTube Interviews Companies Mentioned: Nuveen Morgan Stanley Cisco Remote Year  PwC Selina Fitwell  Cushman & Wakefield Industrious Office Shout Outs: Zander Geronimos, Head Of Strategic Partnerships and Business Development at MetaProp.vc Abigail Dean, Head of Strategic Insights Nuveen Real Estate Key Insights From This Episode:    In 2021 we saw a 30% increase in ESG consultants and a 26% increase in ESG analysts. We also saw a 20% increase in innovation. - Louisa   The crux of the diversity issue is around retaining, promoting and genuinely empowering diverse talent that's already within the organisation. - Jeanne It's so important that sustainability is not a side job.  - Jacinda There's wide recognition that technology is going to play an outsized role in achieving fairly ambitious net-zero carbon and other sustainability goals. - Jeanne About Our Guests: Jeanne Casey is the Global Head of PropTech and Innovation at Nuveen, and leads investments and insights in PropTech for the firm. Previously, Jeanne was a Principal at MetaProp, a leading PropTech venture capital firm based in New York. Prior to joining MetaProp, Jeanne was a founding team member and Vice President at Digital Alpha where she worked on the launch, fundraising, and deployment of a $300 million growth equity fund focused on digital infrastructure. She has previous experience with Cisco and Morgan Stanley, and holds a MBA from Harvard Business School and a BA with honours from Johns Hopkins University. As Director of Customers & Community, Jacinda Lofland works with Nuveen Real Estate’s operating partners to improve customer experience and productivity, engage with customers around ESG initiatives, promote and collaborate with community organisations and local businesses, and to measure, analyse, and act on customer feedback. Jacinda helped develop and roll out Nuveen Real Estate’s smart, sustainable building blueprint for various sectors. Prior to Nuveen Real Estate, Jacinda was a Director on the Real Estate team at Selina and prior to that, she led the Finance team at Remote Year. Jacinda has previous experience in real estate equity and debt investments with TIAA, auditing with PwC, and she holds a B.A. in Business Economics from UCLA.  Nuveen Real Estate is one of the largest real estate investment managers in the world with $142 billion of assets under management. Managing a suite of real estate funds and mandates, across both public and private investments, and spanning both debt and equity across diverse geographies and investment styles, we provide access to every aspect of real estate investing. With over 85 years of real estate investing experience and more than 600+ employees located across over 30 cities throughout the United States, Europe and Asia Pacific, the platform offers unparalleled geographic reach, which is married with deep sector expertise.  About Our Host Louisa Dickins https://www.linkedin.com/in/louisa-dickins-ab065392/ Louisa started her career in property working at a well-known estate agency in London. Realising her people skills, she moved over to Lloyd May to pursue a career in recruitment. She now is a Director at LMRE, who are a specialist recruitment firm driven by PropTech and recruitment professionals, and Louisa oversees their 5 core areas. Louisa co-founded LMRE and provides a constructive recruitment platform to the new disruptors in real estate. Louisa is also on the board of Directors at UK PropTech Association (UKPA). About LMRE www.lmre.tech LMRE believe there is a better way to recruit. LMRE focus on a more comprehensive, client led focus delivering exceptional talent to the place at the time. They are passionate about the industry and passionate about people's careers. LMRE spend time with each client to become and an extension of the business, and their transparency and core values help them grow with the sector. LMRE simplify recruitment and innovate with our clients and evolve the people driven, PropTech community. Timestamps: [01:45] Jeanne, how did you get started in this space and your role?  I have been in venture capital for over 10 years. Half of that time I have focussed on PropTech and most recently at MetaProp.  I started my investing career in FinTech at Morgan Stanley in the early 2010s and then I worked at a fund that spun out of Cisco. We were investing in digital infrastructure, including smart cities and IOT and that's what led me to PropTech. [02:55] Jacinda, can you tell us about your journey?  I started out at PwC and I worked mostly on commercial real estate clients.  My first time with Tiaa was back in 2013 and I did commercial mortgage originations as well as equity investments on the West Coast. I moved to Buenos Aires, Argentina and was the first finance hire for Remote Year. I worked for Selina for about 10 months after that. After that, I came back to Nuveen where my focus is customers, community and the experience of our end users as well as engaging around ESG.  [06:30] Jeanne, what do you think can be done to attract more diversity to this space? The crux of the issue is around retaining, promoting and genuinely empowering diverse talent that's already within the organisation. [07:20] What is Nuveen doing in terms of their hiring?   Jeanne and I sit on the Insights Team which is led by Abigail Dean and that team includes our research team, sustainability, PropTech, Customers & Communication and Innovation.  [09:40] There is a lot of women leadership at Nuveen, what do you think can be done to increase this? I think it's beyond just attracting and recruiting diverse talent. It is about retaining, promoting and empowering the talent that already sits within an organisation.  Our DEI initiatives are more genuine and actually reflect what our teams look like. [11:45] Jacinda, you are from more of a real estate side, what have you seen in terms of diversity and inclusion?  We're making meaningful progress.  There have been a lot of reports around the benefits of diversity. Implicit bias training has been a really important step for us. It's important to hire outside of the same sets of colleges that might have strong, finance or real estate programs. [19:50] Is there anything more you want to delve into about what you've seen in the more VC (corporate side), or within the startups?  I've seen a lot of genuine improvement over the decade. I've always been at the intersection of finance and technology and both of those are historically very male dominated, very white dominated and a little bit older. I think that's largely, or at least in the process of changing quite a bit. Boardrooms and investment teams look quite a bit different than when I started just 10 years ago. [19:10] Talk us through the focus for 2022. Our tomorrow's world strategy, there are three key things that we focus on; sustainability, technology and demographics.   We have what we call a smart, sustainable building blueprint (SSBB) and there are a number of categories that we think really tied to those three overarching themes; energy, water, waste, resilience, health, and wealth, tenants & community, leasing and data & digitalisation. We want to build on our partnership with Fitwell. We'll be launching a VC strategy in the coming months. The two, overarching themes are;  a data strategy and tools and new technologies that help unlock our own proprietary data across our massive portfolio.  the intersection of sustainability and ESG with PropTech  [27:40] What do you think the industry could do better as a whole to move things forward in terms of adoption/integration? Incentives alignment is an area that is still fairly nebulous. Cascading goals around our own compensation targets that are specifically tied to sustainability and innovation goals.  Rethinking how our buildings work, but also rethinking how we work.    [31:40] The ‘LMRE’ part, Louisa asks the guests to talk about:   Lessons learned in your career   Jeanne: Throw out for a 5- or 10-year plan.   Mention a person, product or service   Jacinda: Our asset management teams and then the properties that sign up and do pilots. Cushman & Wakefield and Industrious Office   Rewarding parts of working in the space:    Jeanne: I love real estate and PropTech because I love seeing the tangible impacts on the ways that people work, live and spend all of our time.   What are you most Excited about for the future of the space?:     Jacinda:  Data Standardisation and Climate Tech.  Sponsors Launch Your Own Podcast Kopus.com is the leading podcast production and strategic content company for brands, organisations, institutions, individuals, and entrepreneurs. Our team sets you up with the right strategy, equipment, training, and guidance and content to ensure you sound amazing while speaking to your niche audience and networking with your perfect clients. Get in touch jason@kopus.com
Summary: In episode 8 of season 8 of the Propcast, Louisa is joined by Benjamin Miller, CEO and Co-Founder and Alison Staloch, CFO of Fundrise. They talk about their journey in PropTech and how they built the Fundrise product to make high-quality real estate investments available to everyone at a low cost. They also discuss the benefits to the everyday user and how they've grown since they launched in 2012. A key takeaway from this episode is that most financial products are built for institutions, so how can we democratise private market real estate for individuals? Resources: LMRE Global Recruitment and Search Consultancy LMRE YouTube Interviews Companies Mentioned: Blackstone Starwood Capital  Sequoia WHOOP Blueprint  Shout Outs:   Vik Venkatraman   Key Insights From This Episode:    Consumer products are built for people but most financial products are built for institutions. - Benjamin Most people invest in stocks but that is only half of the investment world. The other half is the private investments; venture capital, real estate, private credit and private equity. - Benjamin Good investment performance is usually a long undertaking and the outcome is a result of years of work and many people's contributions. - Benjamin   I dream about disrupting the old-fashioned institutions. If we could tear down the system and rebuild it from scratch, we would all be better off. - Benjamin  Two reasons which have accelerated our ability to find the right team members over the last year are; we've moved to being a remote-first company and we're focused on expanding our source of talent in order to continue to increase the diversity of our team. - Alison  As the business scales; the CFO needs to be thinking about what resources we need, what capital we need so that we can continue to innovate, to pivot and to find breakthroughs. - Alison Keywords: investment, real estate, portfolio, venture capital About Our Guests: Benjamin Miller is Co-Founder and CEO of Fundrise, the largest direct-to-investor real estate investment platform. Fundrise’s mission is to use technology to build a better financial system for the individual, one that is simpler, more reliable, lower cost, and transparent. Since launching America’s first online real estate investment in 2012, Fundrise has become the largest direct-to-investor real estate investment platform with more than 1.2 million users, more than $2.4 billion worth of equity under management, and $7 billion worth of real estate transacted, including over 18,000 residential units. Thanks to their robust proprietary technology and vertically integrated  infrastructure, they’ve continued to democratize private market real estate for everyone. Prior to Fundrise, Ben has decades of experience in real estate and finance. As Managing Partner of WestMill Capital Partners and President of Western Development Corporation, Ben was responsible for acquiring, developing, and financing more than $500 million worth of property. Alison Staloch, CFO at Fundrise. Alison joined Fundrise in April 2021, she characterises her workload as typical of a late-stage company. She’s focused on accounting and reporting, alongside more strategic work, like improving revenue models and managing diversity, equity and inclusion goals. Prior to joining our Fundrise, she served as the Chief Accountant of the Division of Investment Management at the U.S. Securities and Exchange Commission from December 2017 to April 2021, and before that, served as Assistant Chief Accountant from November 2015 to November 2017. From 2005 to 2015, she was with KPMG LLP in the Asset Management practice. Alison has a Bachelor of Arts in Psychology from Miami University and received a Master of Accounting from the Ohio State University.   About Our Host Louisa Dickins https://www.linkedin.com/in/louisa-dickins-ab065392/ Louisa started her career in property working at a well-known estate agency in London. Realising her people skills, she moved over to Lloyd May to pursue a career in recruitment. She now is a Director at LMRE, who are a specialist recruitment firm driven by PropTech and recruitment professionals, and Louisa oversees their 5 core areas. Louisa co-founded LMRE and provides a constructive recruitment platform to the new disruptors in real estate. Louisa is also on the board of Directors at UK PropTech Association (UKPA). About LMRE www.lmre.tech LMRE believe there is a better way to recruit. LMRE focus on a more comprehensive, client led focus delivering exceptional talent to the place at the time. They are passionate about the industry and passionate about people's careers. LMRE spend time with each client to become and an extension of the business, and their transparency and core values help them grow with the sector. LMRE simplify recruitment and innovate with our clients and evolve the people driven, PropTech community. Timestamps: [02:15] TO BEN: Prior to Fundrise, you were managing partner of WestMill Capital Partners and President of Western Development Corp. Can you tell us about your journey and how you ended up founding Fundrise?  I have been in real estate for 20 years but the first half of my career was very different to the second half. My first half was the ‘normal’ real estate, development and investment.  When the financial crisis of 2008 happened, it changed how I viewed the industry. I was not happy with the system and wanted to come up with a solution and Fundrise was born.  Most people invest in stocks but that is only half of the investment world. The other half is the private investments; venture capital, real estate, private credit and private equity.  It was strange to me that individuals were excluded from the private investment industry so we started a mission to go about trying to break down that barrier.  [05:35] TO ALISON: What's the transition been like going from the traditional capital markets investments zone into a fast-growth tech company?  My entire professional life has been in investor protection roles as either a regulator or as an auditor. The investor-centric mission at Fundrise resonated with me as well as that mission focused on building what's best for the individual.  A CFO role obviously encompasses much more than my previous roles. At Fundrise, our business encompasses much more than in a normal CFO role because we're a real estate operator, we're an asset manager and we're a software technology company. [08:45] When you say the ‘normal investor’, can you describe that profile?  In any of the private world investments, the normal investor in that world is somebody with a billion-plus dollars and if not, you're not served, you're not a customer of those institutions. If you have tens of millions, maybe they made a little sleeve for you, but you're not really their core customer. [09:55] What is the profile of someone who uses Fundrise?  A person uses our product. Institutions use places like Blackstone, Starwood or Sequoia.  We have investors who have tens of millions of dollars and we have investors who have tens of dollars.  [11:50] Fundrise announced that the average annual return for all Fundrise clients’ accounts was 22.99% for the year, can you tell us how you made that happen?  Good investment performance is usually a long undertaking and the outcome is a result of years of work and many people's contributions.  We pursue two strategies; a fixed income strategy and a high growth strategy in real estate.  Under those two strategies, we have two main parts; structural technology advantage and teams of people who are doing the work to drive great results. [13:40] How have you gone about growing the team and attracting people from all other industries to Fundrise?  We have doubled our team since I joined in April 2021 and hiring is a daily effort for our entire team.  We're looking for smart people with a strong work ethic, low ego and who really care about the individual investor. Two reasons which have accelerated our ability to find the right team members over the last year are; we've moved to being a remote first company and we're focused on expanding our source of talent in order to continue to increase the diversity of our team.  [16:40] What is next for the whole sector as well as Fundrise?  One thing that I didn't expect as we achieve scale is that we can do so much more than I imagine, so we now have new initiatives underway that are distinct from the original idea. The goal is to change how investment analysis and operations are done in real estate and finance. [17:50] From the CFO point of view, as the business scales, there are lots of extra bits of structure you're putting in as well to make sure the business can continue to grow and make money. We need to continue to build out our resources, to support all of that growth including from a financial perspective and as portions of the business continue to mature. Thinking about what resources we need, what capital we need so that we can continue to innovate, to pivot and to find these breakthroughs.  [19:15] The ‘LMRE’ part, Louisa asks the guests to talk about:   Lessons learned in your career   Ben: One of the operating principles is; you have to build your business on bedrock. You have to keep asking why until you get to bedrock.    Mention a person, product or service Alison: My Whoop Rewarding parts of working in the space:    Alison: It's such a nascent part of the tech industry and then being able to see all of the unique and innovative ideas at this stage.   What are you most Excited about for the future of the space?:     Ben:  I dream about disrupting the old-fashioned institutions. If we could tear down the system and rebuild it from scratch, we would all be better off. Launch Your Own Podcast Kopus.com is the leading podcast production and strategic content company for brands, organisations, institutions, individuals, and entrepreneurs. Our team sets you up with the right strategy, equipment, training, and guidance and content to ensure you sound amazing while speaking to your niche audience and networking with your perfect clients. Get in touch jason@kopus.com
Summary: In the 7th episode of season 8 of the Propcast, Louisa is joined by Julia Paolucci, Managing Director at HqO France and Samuel Warren, Managing Director of HqO UK Ltd about how tenant engagement can slow down the resignation movement and help landlords meet ESG targets. They touched on what tenants can get out of HqO’s product, the acquisition of Office App and how ESG plays into the tenant experience. They also discussed what HqO has planned for 2022 as well as JLL Spark being a key investor. The key takeaway from this episode is that the focus in the current era is all about the employee experience.  Resources: LMRE Global Recruitment and Search Consultancy LMRE YouTube Interviews Companies Mentioned: HqO WorkWell Insight Partners  JLL Spark  Navitas Capital Cushman & Wakefield Suffolk Capital Office App by HqO Shout Outs:   Chase Garbarino - Cofounder and CEO at HqO   Key Insights From This Episode:    In a tech company, or a very service-driven company, things do change considerably month in, month out – Samuel When we started delivering something to the office market, it was something that was predictable, something pretty stable, and now we've seen everything transforming. - Julia In this era right now, the focus is really being directed at the employee and what their experience is as well as engaging with them and making them see the benefits of the workplace. - Julia  48% of the working population in the US are seeking new employment, therefore employers really need to understand what an employee wants. - Louisa The trend right now for us is; what can the landlord give to their tenant to enhance that tenant experience, to make the experience in the building as attractive as possible? - Julia     Keywords: ESG, tenants, landlords, real estate, office, future of work   About Our Guests: Julia Paolucci Julia Paolucci is Managing Director for France at HqO, where she is responsible for establishing and growing the French business.  Julia brings forward a property technology expertise, and a track record of leading greenfield organisations. In her previous role, as Head of Sales for Workwell, she was tasked with building the organisation’s client base in the proptech sector’s nascent stages, developing a thorough understanding of the landlord, tenant, service provider, and end-user experiences. Julia started her career in banking, working in New York, Paris and London for the New York Stock Exchange, Deutsche Bank, and lastly HSBC Corporate Bank where she spent 7 years.  Julia graduated with a BComm from McGill University in Montreal and an Executive MBA from IE University in Madrid.    Samuel Warren Samuel Warren is the Managing Director of HqO UK Ltd, our London based business. At HqO Samuel is responsible for the growth of our platform in Northern Europe, including Germany, Netherlands and Nordics.  Prior to HqO, Samuel spent 12 years in the real estate market specialising in growing new businesses and high performing sales and marketing teams with companies such as CBRE and Chesterton Global and developers such as Berkeley Group and Country Garden. He worked in the Middle East, Singapore, China and Russia.  He is a graduate of Exeter University and also commissioned into the British Army, serving as a Bomb Disposal and Search Officer in the Royal Engineers.    About Our Host Louisa Dickins https://www.linkedin.com/in/louisa-dickins-ab065392/ Louisa started her career in property working at a well-known estate agency in London. Realising her people skills, she moved over to Lloyd May to pursue a career in recruitment. She now is a Director at LMRE, who are a specialist recruitment firm driven by PropTech and recruitment professionals, and Louisa oversees their 5 core areas. Louisa co-founded LMRE and provides a constructive recruitment platform to the new disruptors in real estate. Louisa is also on the board of Directors at UK PropTech Association (UKPA). About LMRE www.lmre.tech LMRE believe there is a better way to recruit. LMRE focus on a more comprehensive, client led focus delivering exceptional talent to the place at the time. They are passionate about the industry and passionate about people's careers. LMRE spend time with each client to become and an extension of the business, and their transparency and core values help them grow with the sector. LMRE simplify recruitment and innovate with our clients and evolve the people driven, PropTech community. Timestamps: [01:50] Julia, how did you become the managing director of HqO France? I started my career in finance, working for different financial institutions in New York, Paris and London.  I was one of the first members of WorkWell.  I joined HqO in November 2019 to launch the French market.  [03:15] Sam, how did you end up at HqO and what experience do you bring to it?  I have a varied career, I worked for the British army and now my career in real estate has been focused on growing high-performance sales teams.  I started at HqO and set up a country from the start, I grew the team and brought everything together.  [04:30] Tell us more about the product and how has the product pivoted over the last few years?  One of the underlying things at HqO is regardless of the product, it's working with our customer base to really understand what they're trying to achieve.  We've done a huge amount of work on analytics and data. When we started delivering something to the office market, it was something that was predictable, something pretty stable, and now we've just seen everything transforming.  [06:20] Say I'm one of the tenants, what value do I get out of this product? An individual employee in a building is going to have the technology on their mobile phone and will be able to do a whole range of things in that workplace; from booking different meeting spaces, being able to work in different places to being able to use your phone as an access badge.  Connecting you to those services and features as well as making your day in the building a lot happier and easier.  Bringing perks to employees, thinking of discounts in the vicinity, or promoting local foods and beverages.  [09:25] You have some well known investors; Insight Partners, JLL Spark, Navitas Capital, Cushman & Wakefield and Suffolk Capital. This has allowed you to grow across North America, UK and Europe. Are there any areas of focus or growth for the business which you are looking at?  It varies from region to region so in Europe, we are consolidating what we deliver across those territories.  Making sure that we can service a customer in all the different languages, all the different territories and all the different technologies.  [11:20] You acquired Office App. How did that come about and what does it mean for the business? You also have a fantastic culture; how do you sort of balance that with the acquisition? They were a direct competitor of ours in the European market but our cultures weren't miles apart. What they brought to the table was where we had gaps and vice versa. [13:25] How does ESG play into obviously tenant experience? It is a necessity right now for real estate because they actually have to take action, they have to reduce their carbon footprint but they don't necessarily know how to do that yet.  From the employer's perspective, this is becoming more important because we are in a great resignation period and people are looking for new employment opportunities. [15:50] Can you talk us through how HqO can help clients achieve their ESG goals?  ESG = environmental, social, and governance. Social: Our customer success team can implement for our clients can be things like events that are going to bring about inclusion or can push a different cause.  We've been able to include a lot of guidance to users. [17:00] JLL Spark has made an investment into HqO, what does this mean for the whole of HqO?  Their knowledge of the marketplace has been put forward by them in the early days when no one knew who we were and it was really fundamental.  They provide introductions that ratify who we are. Our clients know and trust JLL and their evaluations. [19:25] What's next for 2022 in HqO, in each of your regions?  The great resignation and people in work spaces are really driving that more holistic experience for both users of our product and people in buildings. With our acquisition of Office App, we have acquired a lot of knowledge about the corporate market. The trend right now for us is; what can the landlord give to their tenant to enhance that tenant experience, to make the experience in the building as attractive as possible.  Enriching the experience for the employee and creating that engagement for them in their workplace in general, not just the building.  Landlords and corporations desperately want to understand more about their population. A big trend of 2022 in the real estate world, in France, is satisfaction, how do we gauge satisfaction? [23:40] The ‘LMRE’ part, Louisa asks the guests to talk about:   Lessons learned in your career   Julia: Revolutions don't happen overnight but they do happen. To make revolutions happen, you need to keep pushing, you need to have energy, but you also need to have patience.     Mention a person, product or service   Samuel: Some of our early adopters, some of our customers that have got innovation teams that wanted to test the product and innovate, evolve, work with us.    Rewarding parts of working in the space:    Julia: Seeing my clients not refer to tenants anymore but rather as users.    What are you most Excited about for the future of the space?:     Samuel:  A more holistic approach. The big goal is the way that physical space will be totally connected, be it whether you are in a residential component of it, whether you're in an office component of it, whether you're a public visitor. It's not about tenants anymore, it's about customers. Sponsors Launch Your Own Podcast Kopus.com is the leading podcast production and strategic content company for brands, organisations, institutions, individuals, and entrepreneurs. Our team sets you up with the right strategy, equipment, training, and guidance and content to ensure you sound amazing while speaking to your niche audience and networking with your perfect clients. Get in touch jason@kopus.com
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