Claim OwnershipThe Provider Podcast
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The Provider Podcast is brought to you by NHS Providers. NHS Providers is the membership organisation for the NHS hospital, mental health, community and ambulance services that treat patients and service users in the NHS. We help those NHS foundation trusts and trusts to deliver high-quality, patient-focused care by enabling them to learn from each other, acting as their public voice and helping shape the system in which they operate.
Hear the latest updates the NHS and health care sector are facing from leading figures and frontline staff.
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In episode five of The Digital Shift, our host Chris Fleming is joined by Anne Kinderlerer, chief of medicine at Kingston Hospital NHS Foundation Trust and clinical digital health lead at the The Royal College of Physicians.
Anne speaks about the role that digital, data and Artificial Intelligence (AI) can play in improving patient safety. She reflects on her clinical role and why – at a time where quality, safety and performance are inseparable from data – board members and senior leaders have a responsibility to lead on this agenda, regardless of their digital experience. Anne shares how leaders can ask the right questions of their teams, and warns against having blind trust in AI.
This podcast series is delivered by NHS Providers in partnership with the NHS Confederation and Public Digital, and supported by NHS England as part of their NHS Digital Academy, the series explores how senior leaders in the health sector can confidently lead their organisations in the shift from analogue to digital.
In episode four of The Digital Shift, our host Chris is joined by Tom Loosemore, one of the founders of Public Digital. Tom started and scaled the UK’s Government Digital Service, led the creation of GOV.UK and wrote the first Government digital strategy.
Tom reflects on the tactics (or ‘levers’, as he calls them) that helped him and his senior peers to push the Digital agenda forward in the UK public sector and ultimately, deliver digital services that are simpler, clearer, and faster for everyone. Tom explores ‘hard’ and ‘soft’ levers and how and when senior leaders within the health sector can apply them.
Related resources:
Blog: Introduction to Levers for Digital Service Groups
Blog: Examples of levers in the international Digital community
Our host Chris Fleming is joined by Audree Fletcher, director at Public Digital. Audree leads digital transformation programmes for major public sector organisations and has worked with the Home Office, UK Parliament and Ofcom.
In this episode, Audree shares what leaders can do to deliver in uncertain and changing environments, drawing on her experience as former service director at NHS Test and Trace where she led the development and roll out of the service.
Additional resources mentioned during the podcast:
Team of Teams by General Stanley McChrystal
Retrospective prime directive
In episode two of The Digital Shift, our host Chris Fleming is joined by senior director and head of local government at Public Digital, Cate McLaurin.
In 2020, the London Borough of Hackney experienced a major ransomware cyber attack and data theft. As head of delivery, Cate was instrumental in leading the council’s response. In this episode she warns that although cyber attacks are inevitable, leaders can reduce the risk to their organisation. Cate shares how leaders can best mitigate, prepare for and respond to similar situations.
This podcast series is delivered by NHS Providers in partnership with the NHS Confederation and Public Digital, and supported by NHS England as part of their NHS Digital Academy, the series explores how senior leaders in the health sector can confidently lead their organisations in the shift from analogue to digital.
Related resources:
Briefing: Keeping your integrated care system safer from cyber attacks
Blog: Leading through a cyber attack: Learning from a crisis
Introducing The Digital Shift, our new podcast mini series! Delivered by NHS Providers in partnership with the NHS Confederation and Public Digital, and supported by NHS England as part of their NHS Digital Academy, the series explores how senior leaders in the health sector can confidently lead their organisations in the shift from analogue to digital.
In episode one, our host Chris Fleming (a partner at Public Digital and delivery partner of our Digital Boards and Digital ICS programmes) is joined by Lara Sampson, a digital transformation and product management expert and partner at Public Digital.
Lara led the product development of Universal Credit from its inception in 2013 through to six million users in 2021. She talks about the role of a senior leader in delivering digital products and services – even if they have little hands-on experience in this area or limited knowledge of technology. Listen for tips on how to enable good practice, and which questions to ask to avoid common pitfalls.
In this episode, Susan Bahl, head of media at NHS Providers, discusses the latest edition of Providers Deliver which shows how trusts are working to improve services for children and young people across sectors. The report features five case studies of trusts who are committed to improving the outcomes and experiences of children and young people.
Susan is joined by:
Sir Terence Stephenson - chair of NHS Providers and Nuffield Professor of Child Health at UCL’s Great Ormond Street Institute
Hannah Hayes - former senior policy officer at NHS Providers
Professor Mitch Blair, consultant paediatrician (retired) and Emeritus Professor of Paediatrics and Child Public Health, Imperial College London
This special edition of the provider podcast comes from NHS Providers’ annual conference and exhibition in Liverpool. Adam Brimelow discusses trust leaders’ hopes and fears as we head into winter, standout moments from the conference and the key role of NHS Providers in supporting members and helping shape the ‘next generation’ NHS.
He is joined by:
Susan Bahl - Head of Media, NHS Providers
Alastair McClellan - Editor, Health Service Journal
Sir Julian Hartley- Chief Executive, NHS Providers.
In the latest episode of The Provider Podcast, host Adam Brimelow discusses the ethnicity pay gap in the NHS with guest speakers Dianne Greyson, founder of the #EthnicityPayGap Campaign, Saira Ramadan, partner at Hempsons and Asmina Islam Chowdhury, NHS Providers programme development manager for Race Equality. The episode looks at what causes the gap, the risks of inaction and the steps trusts are taking to tackle it.
To learn more about this topic, read our new guide: Counting the cost: understanding your ethnicity pay gap, co-produced with leading healthcare law firm Hempsons. Read the guide
We'll be discussing this topic further at our Annual Conference and Exhibition.
In this episode we're talking about productivity in the NHS, as it's a big focus of debate at present and a headline priority.
We know this push to add value is taking place amid mounting financial pressures, NHS Providers’ latest report Providers Deliver: achieving value for money showcases examples where trusts – including hospitals, mental health, community and ambulance services – are finding new ways to provide better care and add value for money.
Host Adam Brimelow talks to Thea Stein, chief executive at the Nuffield Trust, Saffron Cordery, deputy chief executive at NHS Providers and our policy advisor for finance, Sandy Cook.
In this episode, we’re focusing on the upcoming general election and what it means for the NHS.
The health service is certain to be at the centre of debate and voters’ concerns. That means close, often critical scrutiny at a time of unprecedented challenges on operational performance, financial pressures and concerns over quality and safety.
Host Susan Bahl talks to head of health and social care at Ipsos, Anna Quigley, NHS Providers deputy chief executive Saffron Cordery and head of policy and public affairs Ferelith Gaze.
In this episode of The Provider Podcast we focus on health inequalities.
The need to tackle unjust and avoidable differences in people’s health has been a longstanding concern, but the issue has shot up the agenda in the wake of the Covid-19 pandemic. Host Susan Bahl talks to Rachael McKeown, NHS Providers policy advisor for health inequalities, Christine Camacho, public health registrar at Northern Care Alliance NHS Foundation Trust and Dominique Allwood, director of population health, Imperial College Healthcare NHS Trust about our new practical guide for NHS Trust board members to help overcome these inequalities.
In this episode of The Provider Podcast we focus on social care, a service that's suffered from years of neglect, underinvestment, and broken promises. Host Susan Bahl talks to Sir Andrew Dilnot and NHS Providers chief executive Sir Julian Hartley about the wide ranging challenges facing the social care sector and how the NHS can support this highly valued partner.
In this episode of The Provider Podcast, host Susan Bahl talks to NHS Providers chief executive Sir Julian Hartley about his first year in the role. We'll discuss the highs and the lows, his transition from leading a major trust to his more recent role with a membership association, and what the future holds for NHS providers and the NHS itself in 2024.
In this episode, host Adam Brimelow talks to NHS Providers policy officer Hannah Long about the data on NHS performance this winter and how it compares to the year before.
He also speaks with Felicity Taylor-Drewe, Great Western Hospitals NHS Foundation Trust's chief operating officer, about its new Integrated Care Alliance Coordination Centre. This innovation improves collaboration and supports effective decision-making, improving patient flow at a challenging time for all.
We're at our annual conference and exhibition in Liverpool. Delegates share their experiences of this year's flagship event with our director of communications Adam Brimelow, telling us about the standout sessions and key takeaways for healthcare leaders.
Director of communications Adam Brimelow discusses the innovative work done by six trusts to enable wellbeing within their organisations, as part of our Providers Deliver autumn report. NHS Providers policy advisor Zosia Walecka talks us through each case study, highlighting the challenges, the approaches taken and factors behind their success.
Hear in more detail about Mersey and West Lancashire Teaching Hospitals NHS Trust's efforts to get their strategic approach right and Oxleas NHS Foundation Trust's work to create an inclusive and compassionate workplace culture.
Director of communications Adam Brimelow hosts this episode, reflecting on the key announcements, messaging and takeaways from this year's party conferences, focusing on workforce wellbeing and capital investments in the NHS.
Our senior external affairs manager Kerry Racher discusses the announcements made by Labour, the Liberal Democrats and Conservatives, and the effects these would have on the NHS.
NHS Providers chief executive Sir Julian Hartley shares his experience of his party conference debut and explores the importance of representing NHS Providers at these events.
Head of media Susan Bahl hosts this episode on how trusts are working to destigmatise mental health, including efforts to integrate mental health services within their surrounding communities.
Deputy chief executive Saffron Cordery shares leaders' current biggest concerns and dissects what exactly is needed to improve services for patients, in line with this year's World Mental Health day theme 'mental health is a universal right.'
Hear also from South West London and St Georges Mental Health trust chair Ann Beasley and integrated programme director Ian Garlington as they discuss their latest redevelopment project, and how they're creating a new community around and within their mental health trust.
This episode focuses on the importance of electronic patient record systems (EPRs) in trusts’ digital transformation journeys.
NHS Providers deputy chief executive Saffron Cordery shares background information on the need for and impact of EPRs, and some of the challenges trusts encounter.
NHS England’s former director of transformation Dr Tim Ferris discusses what he learnt in the role, how the UK’s journey compares to the US’ and what he would have done differently if he had the chance to go back.
In this episode Susan Bahl hears about the highlights from our recent regulation report.
NHS Providers deputy chief executive Saffron Cordery, policy advisor Mariya Stamenova and Care Quality Commission chief executive Ian Trenholm discuss the report's key findings, themes and next steps for healthcare regulation. You can also hear some of the member insights gathered from the survey.
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