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The QCS Podcast

Author: Quality Compliance Systems

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Listen to the latest news stories and opinions in the care sector by our care experts.
75 Episodes
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Episode Overview ‘Everyone should have access to the expertise they need, in the location they choose, and in a way that makes sense to them.’ In this funny, thoughtful and inspiring conversation, dementia campaigner, consultant and writer Beth Britton MBE joins host Barry Price to explore what the future of dementia care could look like and why timely, personalised support matters. What You’ll Hear in This Episode Beth’s personal journey from supporting her father with dementia to becoming a...
In this special solo episode of the Care Social Podcast, Barry, Price, our Content Operations and Delivery Manager at QCS, shares his personal and life-threatening brush with sepsis, just before World Sepsis Day. Sepsis is a medical emergency that can affect anyone, at any age. It’s our body’s extreme reaction to infection and, without urgent treatment, it can lead to organ failure, lasting damage, or death. The faster it’s recognised, the better the chances of survival and recovery. Ba...
Guest: Professor Martin Green OBE, CEO of Care England Host: Nikki Walker, President of Social Care at RLDatix and CEO of QCS and Carebeans In the the second episode of Nikki Meets, a spin off series of The Care Social where Nikki Walker, CEO of QCS, sits down with senior leaders shaping the future of social care. This time, Nikki is joined by Professor Martin Green OBE, Chief Executive of Care England, one of the sector’s most influential voices and advocates. Together they explore som...
New Podcast Episode: Nikki Meets… Dr Jane Townson OBE, CEO of the Homecare Association. In the first episode of Nikki Meets, Nikki Walker – President of Social Care at RLDatix and CEO of QCS and Carebeans – talks with Dr Jane Townson OBE, CEO of the Homecare Association. They discuss: The future of home care in the UK The challenges providers face right now What needs to change so care in our communities gets the recognition it deserves Jane has led home care,...
How to Challenge a CQC Inspection – With Laura Shelton, HCR Law Guest: Laura Shelton, Partner, HCR Law Host: Barry Price, Content Operations and Delivery Manager, QCS In this helpful and timely episode of The Care Social, Barry talks to Laura Shelton, Partner at HCR Law, about what to do if you’re not happy with your CQC inspection, report or rating. Laura has supported social care providers for over a decade. She shares practical advice on how to raise concerns, respond to inspection...
In this episode of The Care Social, we’re joined by Access Skills CEO Neil Crawford, and Joelma Fernandes as they break down the new government-funded Learning and Development Support Scheme (LDSS) and how it can help care providers access affordable, practical training. Whether you're a social care provider, manager or part of a care team, this episode explains how to cut through the confusion around training, funding and qualifications, and why investing in your staff is one of the be...
In this episode, Neil Hughes-Hutchings, Senior Health and Safety Consultant at AfterAthena Ltd, explores the ins and outs of health surveillance. You’ll learn what it is, when it’s needed, and why it matters – from protecting workers exposed to noise and vibration, to spotting early signs of ill-health. Whether you’re a care provider, manager or frontline worker, this is a practical guide to keeping your team safe and staying compliant.
In the final part of our podcast with dementia care expert Jackie Pool, we explore the growing role of rehabilitation in dementia care — and how small, targeted approaches can make a big difference. Drawing on over a decade of research with the University of Exeter and global partners, Jackie explains how cognitive rehabilitation is helping people with dementia maintain independence, rebuild confidence, and stay connected to daily life. In this episode, Jackie shares with our host Barry Price...
In this powerful episode of The Care Social, host Barry Price, sits down with Jackie Pool - renowned dementia care specialist, author, inventor and trainer. With decades of experience and a deep passion for improving dementia care, Jackie shares her inspiring journey, from her early days in psychogeriatrics to creating the now evidence-based PAL assessment tool. Together, Barry and Jackie explore: What truly person-centred dementia care looks likeHow language and tone can support ...
In this episode, Neil Hughes-Hutchings discusses the importance of preventing slips and trips in health and social care settings, especially for individuals with mobility issues. He provides strategies for prevention, including risk assessments, environmental modifications, exercise and more. By creating a culture of safety and proactive risk management, the sector can reduce the likelihood and impact of falls, ensuring the safety and wellbeing of service users.
In this episode of The Care Social, Barry, our Content Operations and Delivery Manager at QCS, explores how care providers can effectively respond after a regulatory downgrade — a growing concern in light of recent CQC developments. Whether you've just been through an inspection or want to strengthen your approach, Barry shares calm, clear-headed advice on how to respond, rebuild, and refocus. Key topics covered: Immediate steps after receiving an inspection outcomeCommunicating transparently...
Cyber security is no longer a future concern – it’s a challenge facing social care providers right now. In this episode of The Care Social podcast, we speak to Michelle Corrigan, Programme Director at Digital Care Hub and NHS Cyber Leader of the Year, about the real risks – and opportunities – of going digital in social care. Michelle explains why data security matters so much in care, how AI is really being used, and what providers can do today to improve their cyber resilience, meet DSPT re...
In this episode of The Care Social, we’re joined by Tandeep Gill, Head of Business Development UK and Ireland for PainChek. Tandeep shares how PainChek’s innovative technology is giving a voice to people who cannot verbalise their pain, helping carers spot and manage pain earlier, and improving outcomes across the sector. Find out how pain assessment is being embedded into policies, how it supports safeguarding and better evidence for funding requests, and how PainChek is working alongside ca...
In this episode, Barry Price talks with insomnia and mindset specialist Gavin Rubinstein about the sleep difficulties faced by social care professionals. They discuss how stress, anxiety, and overthinking can disrupt sleep and share practical tips to help you rest better, Gavin highlights the importance of letting go of the pressure to sleep:​ 'The moment you stop trying to sleep is often when sleep comes naturally.' You'll learn:​ Simple ways to calm your mind before bedHow accepting being a...
Hosted by Barry Price, Content Operations and Delivery Manager at QCS, this episode of The Care Social tackles one of the biggest challenges in adult social care – making training truly meaningful. Forget box-ticking. Barry explores how getting your training right can transform the quality of care and support in your service. In this solo episode, Barry shares: Why skipping a proper Training Needs Analysis is a costly mistakeHow to match training to the actual needs of your service users – no...
In one of our most passionate and thought-provoking episodes yet, Barry Price speaks to Katrina Hall, founder of Bay Care Group and a leading voice in the Providers Unite movement. Katrina shares her journey into care, starting at just 14 years old, and how her lived experience has shaped a business that now delivers over 9,000 hours of care a week. From frontline worker to movement leader, she discusses the reality of today’s care challenges — including funding cuts, workforce pressures, and...
In this episode of The Care Social, Barry Price and Gerry McMurdie talk about the important role that family and friends play as care partners in adult social care. They share honest insights and helpful advice on how care teams can work closely with families – from building trust and having clear conversations, to involving them in care planning and understanding risks. Whether you’re a care manager, support worker, or looking after someone with dementia, this episode offers down-to-ea...
In this latest episode of The Care Social, Barry Price is joined by QCS Dementia Specialist Gerry McMurdie to explore a topic often overlooked: the impact of sensory loss on people living with dementia. Together, they unpack how sight and hearing loss can make communication harder, increase the risk of falls, and lead to emotional withdrawal. Drawing from real frontline experience, they share practical tips that can make a big difference – from improving lighting and reducing background noise...
Barry Price is joined by Saskia Van 'T Hoff, a neurodiversity advocate and work colleague, to explore: What neurodiversity is and why it’s important to recognise different ways of thinkingThe common misunderstandings neurodivergent people face at workHow small changes, like clearer communication and flexible work arrangements can make a big differenceWhy workplaces that embrace neurodiversity benefit everyone, not just neurodivergent staffSaskia shares her thoughts on how workplaces can suppo...
In this episode of The Care Social, Barry is joined by Hannah Kelly, wellbeing specialist and social care consultant, to discuss: The key warning signs of burnoutWhy burnout is so common in social carePractical strategies for managing stressHow organisations can better support their staffTune in now for expert insights and real-life experiences that can help you or your team. Want to join the conversation? If you have any topics you'd like us to cover or want to be a guest on a future ...
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