The Resilient Journey

It’s my goal to explore some of the biggest issues facing organizations today and chat with industry leaders about ways we can all be more resilient.

Episode 206 - Transitioning From Military to Civilian Life with Jodeci Solomon

This week's guest is a soldier and a communications and cybersecurity specialist. He understands "mission first".  He also operates against a standard in which his work must be squared away. These are two excellent qualities for someone who is transitioning from military to civilian life.   Hello everyone and welcome to episode 206 of the Resilient Journey Podcast, presented by Anesis Consulting Group!   This week we're joined by Jodeci Solomon, who has spent the past 7 years in active duty in the military. His job?  To secure communications, cybersecurity, and cryptographic key management in the U.S. Army. But this episode is not about cyber or secure communications. As fulfilling as Jodeci's military career has been, it's time to move on. So this is about Jodeci's own resilient journey as he works to transition from his military career to civilian life. Jodeci's work ethic translates to a standard where it's not enough to be accurate, the work must be precise. .   Be sure to follow The Resilient Journey!  We sure do appreciate it! Check out the Resilient Journey Hub! Want to learn more about Mark? Click here or on LinkedIn. Special thanks to Bensound for the music.  

10-20
30:13

Episode 205 - Mental Health, Burnout and AI - with Deb Haas

This week’s episode covers some weighty topics—mental health, burnout, and even suicidal thoughts. But don’t worry, it’s anything but bleak. It’s a lively chat packed with laughter and questions like, “Wait… not everyone was kung fu fighting, right?”   Hello everyone and welcome to episode 205 of the Resilient Journey Podcast, presented by Anesis Consulting Group!   This week we're joined by Deb Haas, who spent 24 years in corporate America, only to find herself laid off after grieving the loss of her father, burnout and hospitalization. Through a journey that included suicidal thoughts and a diagnosis of ADHD with Executive Function Deficit, Deb realized that corporate life wasn't for her.   So she set out to start her own business. Now, among other things, she teaches AI techniques to women over 40.   Deb shares her insightful AI prompting model ROCO - which helps you get the results you're looking for from your AI tool.   Be sure to follow The Resilient Journey!  We sure do appreciate it! Check out the Resilient Journey Hub! Want to learn more about Mark? Click here or on LinkedIn. Special thanks to Bensound for the music.

10-13
30:36

Episode 204 - Resilience Through Complex Change - with Andrea Kanaris

So often, we think of resilience in terms of our response to an active disruption. This week's guest suggests that in addition to disruption resilience, we also need to work on being resilient to complex change. Hello everyone and welcome to episode 204 of the Resilient Journey Podcast, presented by Anesis Consulting Group!   We're heading to Australia this week as we welcome social scientist Andrea Kanaris. The episode starts with Mark and Andrea talking about social impact - the "S" in Environment, Social and Governance. Andrea talks about how social impact looks at the consequence of action on a community or organization. They pivot to an in-depth discussion about COVID as an example of navigating complex change. Andrea talks about the importance of responding instead of reacting. And leadership's role throughout the process.   Be sure to follow The Resilient Journey!  We sure do appreciate it!   Check out the Resilient Journey Hub!   Want to learn more about Mark? Click here or on LinkedIn.   Special thanks to Bensound for the music.  

10-06
31:20

Episode 203 - Get the Most from Conference Attendance with Nicole Pinto

If you look on LinkedIn during the spring or fall, you will see a lot of content related to conferences. This week's guest gives us tips to get the most out of conference attendance. And she answers the question - are business cards still a thing?   Hello everyone and welcome to episode 203 of the Resilient Journey Podcast, presented by Anesis Consulting Group!   This week, we welcome Nicole Pinto, Planning Committee Chair for the Disaster and Emergency Management Conference - otherwise known as DEMCON. Nicole encourages us to get the most out of conferences by planning ahead, taking breaks and focusing on good networking. Mark asks Nicole about "conference celebrity culture", where people attend conferences to promote their own standing in the industry. And, Nicole and Mark talk about the upcoming CRT / DEMCON conference in October.   Be sure to follow The Resilient Journey!  We sure do appreciate it! Check out the Resilient Journey Hub! Want to learn more about Mark? Click here or on LinkedIn. Special thanks to Bensound for the music.

09-29
30:20

Episode 202 - ICOR - Defining Organizational Resilience with Lynnda Nelson

This week's guest is a former high school teacher. Then, she began developing curriculum for DRII. But when they had a difference of opinion she decided it was time to break out on her own. Her organization is 20 years old, and she's never looked back.   Hello everyone and welcome to episode 202 of the Resilient Journey Podcast, presented by Anesis Consulting Group!   This week, we are joined by Lynnda Nelson, President of the International Consortium of Organizational Resilience, better known as ICOR. Lynnda and Mark talk about ICOR's mission of training individuals to build resilient organizations. Lynnda talks about the importance of having an integrated program - and she discusses ICOR's 12 disciplines. She explains, once and for all, the difference between business continuity, operational resilience and organizational resilience. And she encourages us to move from managing risk, to managing change.   Be sure to follow The Resilient Journey!  We sure do appreciate it! Check out the Resilient Journey Hub! Want to learn more about Mark? Click here or on LinkedIn. Special thanks to Bensound for the music.

09-22
31:09

Episode 201: The Impact Of... with Erika Andresen

This week's guest describes the moment she knew resilience was right for her when a local bar closed unexpectedly. At that point she knew that there was a huge network she could be part of, just by empowering business owners to know how to prepare.   Hello everyone and welcome to episode 201 of the Resilient Journey Podcast, presented by Anesis Consulting Group!   This week, we are joined by Erika Andresen, owner of EAAS Consulting. Erika talks about looking at the human risk of business resilience, single  points of failure and the importance of understanding the impact of disasters and disruptions. Erika describes herself as "compassionately angry" about resilience. She says she is set off very easily by needless harm and suffering.   And, she explains how The Waffle House index can be used as a barometer to understand the impact of a disaster on a community.   Be sure to follow The Resilient Journey!  We sure do appreciate it!   Check out the Resilient Journey Hub!   Want to learn more about Mark? Click here or on LinkedIn.   Special thanks to Bensound for the music.  

09-15
30:49

Episode 200: An Interview with Former FEMA Administrator Craig Fugate

This week's guest raises a question that we should all be asking our organizations: Are you preparing for what you are capable of, or what could actually happen? And trust me, this week's guest has seen it all.   Hello everyone and welcome to a very special 200th Episode of the Resilient Journey Podcast, presented by Anesis Consulting Group!   This week, we are honored to be joined by former FEMA Administrator, Craig Fugate. Appointed by President Barack Obama, Craig served as the head of FEMA from 2009 to 2016. He explains that when you need to turn a program around, you can't tell people you will be better, you simply have to execute the mission. Craig warns us of the risks associated with having "paper plans" and calls out the need for institutional knowledge to make sure your program is successful.   Be sure to follow The Resilient Journey!  We sure do appreciate it! Want to learn more about Mark? Click here or on LinkedIn  Special thanks to Bensound for the music.

09-08
33:43

Episode 199 - There's a Global Deficit in Our Industry, with Philippe Borremans

This week's guest has a background in public relations. After a long career, he now focuses on Risk, Crisis and Emergency Communications. But pay attention resilience professionals. A lot of what he says applies directly to you.   Hello everyone and welcome to Episode 199 of the Resilient Journey Podcast, presented by Anesis Consulting Group!   This week, we're joined by Philippe Borremans - creator of the Wag the Dog newsletter and crisis communications expert. In addition to his consulting work, Philippe is dedicated to developing the next generation of crisis professionals. But, he explains, we have a problem. We simply don't have enough communications resources - and ironically, it's because we have a PR problem. Listen to how Philippe talks about communicating - and see how a lot of what he says can be applied to your work in resilience. Phil talks about "perma-crisis", "polycrisis" and much more .   Be sure to check out The Resilient Journey Hub: https://resilientjourneyhub.com  Be sure to follow The Resilient Journey!  We sure do appreciate it! Want to learn more about Mark? Click here or on LinkedIn. Special thanks to Bensound for the music.

09-01
30:58

Episode 198 - How to Use Business Continuity Champions with Bonnie Donovan

We know that too often, business continuity and resilience teams are small. Often, we're a "team of one".  So how can we leverage resources within the organization to help further our work? This week's guest says it's by using Business Continuity Champions.   Hello everyone and welcome to Episode 198 of the Resilient Journey Podcast, presented by Anesis Consulting Group!   This week, we get tactical as we welcome Bonnie Donovan, a resilience professional with over twenty years of experience. Bonnie is well-versed at deploying teams of Business Continuity Champions and she shares some tips and insights for doing it right.   She and Mark talk about what makes a good champion, how to encourage them to take ownership and help them understand the value of resilience.   Bonnie explains the importance of leveraging their subject matter expertise and knowledge of the business.   This is: How to Use Business Continuity Champions   Be sure to follow The Resilient Journey!  We sure do appreciate it! Want to learn more about Mark? Click here or on LinkedIn or Twitter. Special thanks to Bensound for the music.  

08-25
29:08

Episode 197 - You Can ALWAYS Control Your Next Move: Andrea Davis

She was pregnant at 17. She graduated from high school, eight months pregnant. People chalked her up as a lost cause and said she would never amount to anything. But she went on to lead crisis response for some of the biggest brands in the world.   Hello everyone and welcome to Episode 197 of the Resilient Journey Podcast, presented by Anesis Consulting Group!   This week, we are thrilled to welcome Andrea Davis, Founder, President and CEO of The Resiliency Initiative. Never doubting her own capability, Andrea has gone on to leadership roles with FEMA, Walmart and The Walt Disney Company. Andrea reminds us that while we can never control the bad day, we can always control our next move. She encourages us to ask questions first when building a response plan - and to stay flexible. She and Mark talk about the overlap between Crisis and Emergency Management, Governance and more!   Be sure to follow The Resilient Journey!  We sure do appreciate it! Want to learn more about Mark? Click here or on LinkedIn. Check out the Resilient Journey Hub  Special thanks to Bensound for the music.

08-18
31:06

Episode 196 - Rina's Own Resilient Journey - with Rina Singh

Sometimes when someone goes through a traumatic event, they end up becoming an ally and look to create a safe space for others who experience something similar. This week's guest is well-known across our industry and is doing just that.   Hello everyone and welcome to Episode 196 of the Resilient Journey Podcast, presented by Anesis Consulting Group!   This week, we're honored to help industry favorite Rina Singh tell the story of her own resilient journey. Rina experienced two medical challenges in the course of one year and is here to tell us what she learned about her own resilience. She shares close personal details of her experience, including the emotions of telling her story. Rina explains that she didn't prioritize herself and it turned into a life-or-death situation. She reminds us that every story matters and that vulnerabilities don't have to be weaknesses.   Be sure to follow The Resilient Journey!  We sure do appreciate it! Want to learn more about Mark? Click here or on LinkedIn or Twitter. Special thanks to Bensound for the music.

08-11
32:13

Episode 195: What We Learned About Crisis Management From the Coldplay Kiss-Cam with Stephanie Craig

By now, we've all heard the story of the Coldplay kiss-cam, the exposed affair and impact it had on the (now) former CEO and Chief People Officer. But we're using the story as a case study on the importance of including reputation management in your resilience strategies.   Hello everyone and welcome to Episode 195 of the Resilient Journey Podcast, presented by Anesis Consulting Group!   This week, we're happy to be joined by the President of Kith Consulting, Stephanie Craig. Stephanie uses her expertise to analyze business operations to produce a clear path to navigating crisis. We'll tap into her expertise to analyze Astronomer's response to the kiss-cam incident, including whether executives are "always on the clock". Stephanie reminds us of the value of a company's reputation.  She and Mark talk about Gwyneth Paltrow, how to know when to break ties with an executive and so much more. Join us now for this fresh take on a familiar story.   Be sure to follow The Resilient Journey!  We sure do appreciate it! Want to learn more about Mark? Click here or on LinkedIn or Twitter. Special thanks to Bensound for the music.

08-04
30:25

Episode 194: When You Work For an Executive Who Doesn't Know What the [BLEEP] They're Doing

You’ve built the plan, trained the team, and earned your seat at the table. But what happens when the person leading the charge doesn’t understand the mission? Worse—what if they think they do, and they’re steering you straight into the storm?   Hello everyone and welcome to Episode 194 of the Resilient Journey Podcast, presented by Anesis Consulting Group! This week, we’re doing something different. No guest—just Mark, sharing two real stories from the resilience industry that highlight what happens when subject matter experts are undermined by executives who don’t know what the [bleep] they’re doing.   Mark explains that your crisis management plan isn't a GPS - it's a compass. He talks about governance gone wrong, the myth of the perfect crisis plan, and the emotional toll of being dismissed in front of your peers. And we’ll close with practical advice for professionals who find themselves in similar situations—because you’re not alone, and there are ways to navigate it.   Be sure to follow The Resilient Journey!  We sure do appreciate it! Want to learn more about Mark? Click here or on LinkedIn or Twitter. Special thanks to Bensound for the music.

07-28
18:05

Episode 193 - Travel Risk: What to do if an Employee is Detained, with David Fortino

If we were to draw a Venn diagram of this week's episode, it would include corporate security, business continuity, crisis management, and information security. And it's all based on a chilling scenario - how will you respond if a key employee is detained?   Hello everyone and welcome to Episode 193 of the Resilient Journey Podcast, presented by Anesis Consulting Group!   This week, we welcome David Fortino, head of Corporate Security and an expert in global resilience and crisis and risk management.   David walks us through what steps organizations should take and their duty of care when an employee is detained. He speaks of the importance of the first 12 to 24 hours of response and how critical it is to have a well-exercised plan in place. David also explains how important it is to understand personal details of the person who is traveling and what electronic devices they have with them.    Be sure to follow The Resilient Journey!  We sure do appreciate it! Want to learn more about Mark? Click here or on LinkedIn Special thanks to Bensound for the music.

07-21
30:40

Episode 192 - Deliberate De-escalation in Crisis Response, with Ty Campbell

When we think about the art of de-escalation, we usually think about high stress jobs like law enforcement or hostage negotiators. But this week you will hear how deliberate de-escalation is a skillset that we can use during a disruption or a crisis.   Hello everyone and welcome to Episode 192 of the Resilient Journey Podcast, presented by Anesis Consulting Group! This week, we welcome Ty Campbell, a 33-year law enforcement veteran, to talk to us about the real-world power of de-escalation.   Ty kicks things off with a gripping story from his career—one where calm thinking and the right words changed everything. He then walks us through how the techniques in his new book can be applied by resilience professionals, emergency managers, and crisis leaders alike.   Ty shares practical advice for spokespersons facing hostile crowds and common mistakes people make when trying to de-escalate without training.   Be sure to follow The Resilient Journey!  We sure do appreciate it! Want to learn more about Mark? Click here or on LinkedIn or Twitter. Special thanks to Bensound for the music.

07-14
31:58

Episode 191 - The Six Rungs of Training Maturity, with Lester Chng

Have you ever thought about how mature your training is? What does a good training program look like? This week's guest has laid out a six level training maturity model that will help you take your training...and your program to the next level. Hello everyone and welcome to Episode 191 of the Resilient Journey Podcast, presented by Anesis Consulting Group! This week, we welcome Lester Chng to talk to us about the six rungs of training. Lester explains that as we are intentional about maturing our training, we evolve from developing individual competencies to team building through tabletop exercises and on to functional exercises. Mark and Lester walk through the six rungs, level by level and explain what this maturity process looks like. Lester warns that a program like this takes extensive leadership buy-in. And Mark shares a related story and offers some advice on how to naturally navigate through the rungs and how to mature your training over time.   Be sure to follow The Resilient Journey!  We sure do appreciate it! Want to learn more about Mark? Click here or on LinkedIn or Twitter. Special thanks to Bensound for the music.

06-30
30:37

Episode 190 - Women Rising, with Megan Dalla-Camina

Do you feel sometimes like you have to twist yourself like a pretzel, to fit the model that is expected of you? And then, you wonder why you're so unhappy and burned out? This week's guest has spent her career helping women understand the forces that hold us back and providing tools that help us rise.   Hello everyone and welcome to Episode 190 of the Resilient Journey Podcast, presented by Anesis Consulting Group!   This week, we welcome the founder and CEO of Women Rising, Megan Dalla-Camina.   Twenty years ago, Megan used her voice and spoke truth to power. That moment lit a fire in her and led her on a journey to empower women to lead with authenticity.   And don't be mistaken. This conversation isn’t just for women, but for anyone who wants to lead with integrity.   They talk about the paradoxes women face in leadership, and the inner critic archetypes that can hold professionals back. Megan offers practical tools to help us rise—from silencing the inner critic to embracing inner wisdom. Be sure to follow The Resilient Journey!  We sure do appreciate it! Want to learn more about Mark? Click here or on LinkedIn or Twitter. Special thanks to Bensound for the music.

06-23
30:33

Episode 189 - Resilience and The BCI with David Thorp

What does it take to lead a global community through change, challenge, and transformation? This week’s guest has spent nearly a decade doing just that—guiding resilience professionals through shifting landscapes, and evolving expectations.   Welcome to Episode 189 of the Resilient Journey Podcast, presented by Anesis Consulting Group! This week, we are honored to welcome to the podcast, the Executive Director of the Business Continuity Institute, David Thorp.   David shares his perspective on how the industry has changed over the past nine years, and what he’s most pleased with during his time at the helm of the BCI. He and Mark talk about the BCI Resilience Framework, and explore how it provides clear, strategic guidance for resilience professionals around the world. David also discusses the growing importance of roles like the Chief Resilience Officer, the impact of AI on the resilience space, and the challenges BCI members are facing today.   Be sure to follow The Resilient Journey!  We sure do appreciate it! Want to learn more about Mark? Click here or on LinkedIn or Twitter. Special thanks to Bensound for the music.

06-16
29:27

Episode 188 - When Crisis Enters the Room with Miranda Spivey

Have you ever had a "light bulb moment"? A time in your life or career that shed light on what you wanted to do, or gave you insight into how to do things differently? This week's guest not only had a lightbulb moment, but also remembers the date that it happened.   Welcome to Episode 188 of the Resilient Journey Podcast, presented by Anesis Consulting Group! This week, we are pleased to welcome Miranda Spivey to the podcast as we talk about loss control, light bulb moments, and what to do when crisis enters the room.   Miranda explains how a catastrophic event, triggered her light bulb moment, and changed the way she approaches planning, exercising and executive buy in. She says that plans are important, and need to be flexible. She tells us that things like compliancy don't really show themselves until crisis enters the room. And once it does, it's time for response.   Be sure to follow The Resilient Journey!  We sure do appreciate it! Want to learn more about Mark? Click here or on LinkedIn or Twitter. Special thanks to Bensound for the music.

06-09
30:49

Episode 187 - Resilient Employment with Debbie Wildrick

When we think about our career path, it can sometimes be intimidating. But this week's guest wants us to be strategic in our career roadmap. And she even suggests that it might be good to take a job, even if it's not our dream job. You'll want to listen to find out why.   Welcome to Episode 187 of the Resilient Journey Podcast, presented by Anesis Consulting Group!   This week, we're revisiting a popular topic: resilient employment. Our guest is Debbie Wildrick, who shares valuable insights on navigating our career roadmap with confidence.   Debbie encourages us to stay alert and aware of our surroundings (to be aware of the writing on the wall) and to be proactive in looking for that next job. If you find yourself out of work—don’t panic. Debbie has some advice for how to navigate the transition.   She reminds us that starting a new job isn’t starting over—it's building on everything you've already accomplished, continuing your story and building your legacy.   Be sure to follow The Resilient Journey!  We sure do appreciate it! Want to learn more about Mark? Click here or on LinkedIn or Twitter. Special thanks to Bensound for the music.

06-02
29:57

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