The Retail Scoreboard

The Retail Scoreboard is a podcast series powered by the Retail Score, providing unique insights and updates on the Australian retail landscape.

Episode #23 – The Role of AI in Retail + September Trading Recap

  In this episode, Wayne Rigney, Co-Founder of The Retail Score, breaks down the September 2025 trading results across the Australian retail sector. Drawing on anonymised data from over 100 leading retailers, he unpacks the key shifts in performance as the industry moves into the spring trading period — highlighting emerging trends and positive early signals heading into the holiday quarter. Wayne also takes a deep dive into Artificial Intelligence and its growing relevance within the retail landscape. From the do’s and don’ts of AI implementation to preparing your business for an AI-driven future, he explores how retailers can use this new technology responsibly to drive smarter decisions, boost efficiency, and stay ahead of the curve. Want full access to The Retail Score Index and the insights from this episode? Visit www.theretailscore.com to get involved.

10-08
32:07

Episode #22 - August Trading Recap + Improving Labour Efficiency

In this episode, Wayne Rigney, Co-Founder of The Retail Score, breaks down the August 2025 trading results across the Australian retail sector. Drawing on anonymised data from over 100 top retailers, he highlights the trends shaping performance through the peak of winter and what they signal for the months ahead. Wayne also takes a deep dive into labour efficiency, exploring how retailers can use their data to identify hidden costs, streamline rosters, and improve productivity. From pinpointing inefficiencies to finding small savings that add up, he shares practical strategies to help retailers run leaner, smarter operations. Want full access to The Retail Score Index and the insights from this episode? Visit www.theretailscore.com to get involved.

09-04
15:19

Episode # 21 - CPI Pressure & Pricing Power - July Trading Unpacked

In Episode 21 of The Retail Scoreboard, Wayne Rigney – Co-Founder of the Retail Score – breaks down July's trading results and takes a forensic look at the role CPI is playing in shaping retail performance. From average transaction value to actual sale price, discounting strategies, and consumer sensitivity, Wayne uses anonymised data from 100+ leading retailers to reveal how inflationary pressure is impacting a number of KPI’s and behaviour across the sector. You’ll also hear insights on: Variation in price movement by category Whether discounting is driving sales or damaging value Early signals heading into peak season Access the full Retail Score Index and explore the trends shaping FY26: 👉 www.theretailscore.com

08-07
21:31

Episode #20 - EOFY Special: FY25 Wrap-Up & What’s Ahead for Aussie Retail

In this special episode, Wayne Rigney – Co-Founder of The Retail Score – recaps the key results from June and reflects on the broader performance of the Australian retail sector across FY25. Using anonymised data from over 100 leading retailers, Wayne unpacks major trends, sales insights by state and channel, and how return behaviours are shifting year on year. He also revisits the predictions he made at the start of FY25, measuring them against the data, and shares fresh forecasts for FY26. Want full access to The Retail Score Index and deeper insights from this episode? Head to www.theretailscore.com (http://www.theretailscore.com/) to learn more.

07-09
22:27

Episode #19 – May Scoreboard | U.S. Tariffs, Wage Rises & What’s Next for Aussie Retail

In this episode, Wayne Rigney, Co-Founder of The Retail Score, breaks down May 2025 retail performance across Australia using anonymised data from 100+ leading retailers. He unpacks the latest consumer trends, performance shifts by state and channel, and what’s happening with return rates. This month’s deep dive explores two major developments shaking up the sector: • The impact of rising U.S. tariffs on Australian retail supply chains and pricing • The national wage increase — and what it could mean for margins, spending, and the broader retail outlook Packed with insights and benchmarks to help Aussie retailers stay sharp and plan ahead.

06-03
21:34

Episode #18 - April Scoreboard | What the U.S Tariffs Mean for Australian Retail

In this episode, Wayne Rigney, Co-Founder of The Retail Score, unpacks the April 2025 retail sales performance across Australia, using anonymised data from over 100 leading retailers. He highlights the key trends driving consumer behaviour this season and offers forward-looking insights as we head further into 2025. This month’s deep dive focuses on U.S. tariff policies and their ripple effect on the Australian retail landscape — from supply chain pressures to pricing strategies. Wayne also breaks down performance by channel and state, tracks evolving return rates, and draws comparisons with U.S. market trends to help local retailers stay ahead. Want full access to The Retail Score Index and insights from this episode? Visit www.theretailscore.com to get involved.

05-08
28:29

Episode #17 - March Scoreboard | Store Network Rationalising is Accelerating

In this episode, Wayne Rigney, Co-Founder of The Retail Score, breaks down the March 2025 sales results across the Australian retail sector. Using anonymised data from over 100 top retailers, he highlights key trends, emerging challenges, and what they mean for the months ahead. Wayne also takes a deep dive into the accelerating pace of store rationalisation among Australian retailers. He explores the driving factors behind this shift, how it compares to global trends, and what it signals for the future of the industry. Want full access to The Retail Score Index and the insights from this episode? Visit www.theretailscore.com to get involved.

04-02
22:51

Episode #16 - February Scoreboard & Deep Dive into Returns

In this episode, Wayne Rigney, Co-Founder of The Retail Score, breaks down the February 2025 sales results across the Australian retail sector. Drawing on anonymised data from over 100 top retailers, he identifies key trends shaping the season’s performance and shares insights on what’s ahead for 2025. Wayne also delves into the data, examining results by channel and state, as well as analysing return trends over recent years. He compares these patterns with the U.S. market and offers practical strategies for retailers to make smarter, data-driven decisions in managing returns. Want full access to The Retail Score Index and the insights from this episode? Visit www.theretailscore.com to get involved.  

03-05
26:10

Episode #15 - January Results + Growth Rates Varying Across Landlords & Postcodes

In this episode, Wayne Rigney, Co-Founder of The Retail Score, unpacks January’s sales results across the Australian retail industry. Using anonymised data from over 100 leading retailers, he highlights key trends shaping the season’s performance and offers insights into what’s ahead for 2025. Wayne also takes a deep dive into the data, analysing results by channel, state, postcode, and landlord to help retailers better understand the bigger picture. Want access to the full Retail Score Index and the insights shared in this episode? Visit www.theretailscore.com to get involved.

02-11
15:27

Episode #14 - Xmas/Boxing Day Recap. Strong Results for Many Retailers.

Wayne Rigney, Co-Founder of the Retail Score, unpacks the standout results from the Christmas and Boxing Day sales period, showcasing the impressive performance of Australian retailers. Drawing from anonymised data from over 100 leading retailers, this episode offers valuable insights into the trends driving the season’s success and what we may expect in 2025.   Wayne also provides a comprehensive review of Q4 2024’s performance, analysing key KPIs across channels, states, and other metrics to deliver valuable context for the Australian retail sector.   If you would like to participate in the Retail Score Index, and get access to all of the data heard in this episode & more, get in touch today via our website www.theretailscore.com.

01-16
23:47

Black Friday Sales Results Are In: A Record for Australian Retail?

Black Friday results are in and wow, they are encouraging. Finally, some green shoots for Australian retailers. Wayne Rigney, the Co-Founder of tRS, provides an insightful overview of the past month's performance (November 2024) for Australian retailers in the latest episode of The Retail Scoreboard. The analytics are compromised from the anonymised data of over 100 leading retailers in Australia, ensuring that the statistics and insights shared are both relevant and enlightening for all listeners. In addition to discussing November's outcomes & breaking down the KPI Scoreboard for the month, Wayne takes a deep dive into Black Friday sales results by channel, state, time of the week and more. Incredibly exciting results to say the least. Bring on Christmas!

12-04
22:30

October 2024 - Australian Retail Sales Data Shows Positive Signs Before Black Friday

Wayne Rigney, the Co-Founder of tRS, provides an insightful overview of the past month's performance (October 2024) for Australian retailers in the latest episode of The Retail Scoreboard. The analytics are compromised from the anonymised data of over 100 leading retailers in Australia, ensuring that the statistics and insights shared are both relevant and enlightening for all listeners. In addition to discussing October's outcomes & breaking down the KPI Scoreboard for the month, Wayne takes a deep dive into Black Friday and what we can expect this year, based off the data accrued over the past two years for the same period. If you would like to learn more about the Retail Score Index and how you can gain access to this data for your own business, reach out via our website www.theretailscore.com.

11-05
24:28

Episode #11 - Price & Discounting Trends in Australian Retail

Wayne Rigney, the Co-Founder of tRS, provides an insightful overview of the past month's performance (September 2024) for Australian retailers in the latest episode of The Retail Scoreboard. The analytics are compromised from the anonymised data of over 100 leading retailers in Australia, ensuring that the statistics and insights shared are both relevant and enlightening for all listeners. In addition to discussing Septembers outcomes & breaking down the KPI Scoreboard for the month, Wayne takes a deep dive into discounting and the average sell price fluctuations of retailers within the tRS index. If you would like to learn more about the Retail Score Index and how you can gain access to this data for your own business, reach out via our website www.theretailscore.com.

10-09
15:14

Episode #10 - Margins Show Fightback in This Retail Recession

Wayne Rigney, the Co-Founder of tRS, provides an insightful overview of the past month's performance (August 2024) for Australian retailers in the latest episode of The Retail Scoreboard. The analytics are compromised from the anonymised data of over 100 leading retailers in Australia, ensuring that the statistics and insights shared are both relevant and enlightening for all listeners. In addition to discussing Augusts outcomes & breaking down the KPI Scoreboard for the month, Wayne takes a deep dive into the importance of contextualising & benchmarking your data against your industry. If you would like to learn more about the Retail Score Index and how you can gain access to this data for your own business, reach out via our website www.theretailscore.com.

09-04
22:29

Episode #9 - The First Positive Signs for Retailers in 2024

Wayne Rigney, the Co-Founder of tRS, provides an insightful overview of the past month's performance (June 2024) for Australian retailers in the latest episode of The Retail Scoreboard. The analytics are compromised from the anonymised data of over 100 leading retailers in Australia, ensuring that the statistics and insights shared are both relevant and enlightening for all listeners. In addition to discussing June’s outcomes & breaking down the KPI Scoreboard for the month, Wayne takes a deep dive into the importance of meticulous planning and forecasting when it comes to buying and how seriously of stocks & other inventory issues can severely impact your business. Well done to Australian retailers for holding on and making it through to their first month of growth in over 14 months! Finger crossed this is the start of better times.

07-04
24:09

Episode #8 - The Impact of Rising Rents & Wages In a Retail Recession

Wayne Rigney, the Co-Founder of tRS, provides an insightful overview of the past month's performance (May 2024) for Australian retailers in the latest episode of The Retail Scoreboard. The analytics are compromised from the anonymised data of over 100 leading retailers in Australia, ensuring that the statistics and insights shared are both relevant and enlightening for all listeners. In addition to discussing May's outcomes & breaking down the KPI Scoreboard for the month, Wayne takes a deep dive into the rising rent and wage costs retailers are currently facing in what can only be described as an unsustainable market. 

06-06
23:34

Episode #7 - April 2024 Scoreboard & Retailer Budgeting Trends/Sentiment

Wayne Rigney, the Co-Founder of tRS, provides an insightful overview of the past month's performance (April 2024) for Australian retailers in the latest episode of The Retail Scoreboard. The analytics are compromised from the anonymised data of over 100 leading retailers in Australia, ensuring that the statistics and insights shared are both relevant and enlightening for all listeners. In addition to discussing April's outcomes & breaking down the KPI Scoreboard for the month, Wayne takes a deep dive into the retailers' budgeting trends and sentiment (as of May 2024). He dives deeper into what missing budget can mean for your business, how to avoid making stock miscalculations and tips to prepare for the tricky road ahead for the Australian retail landscape.

05-10
21:06

Episode #6 - March 2024 Scoreboard & Is Afterpay Day Worth Participating In?

Wayne Rigney, the Co-Founder of tRS, provides an insightful overview of the past month's performance (March 2024) for Australian retailers in the latest episode of The Retail Scoreboard. The analytics are compromised from the anonymised data of over 100 leading retailers in Australia, ensuring that the statistics and insights shared are both relevant and enlightening for all listeners. In addition to discussing March's outcomes & breaking down the KPI Scoreboard for the month, Wayne takes a deep dive into whether or not manufactured sales events like Afterpay Day and Click Frenzy are actually worth it for the Retailer once you take into account it's affects on GP% and overall retail performance in the weeks after these events. 

04-12
15:50

Episode #5 - February 2024 Scoreboard & Concerning Online Retail Trends

Wayne Rigney, the Co-Founder of tRS, provides an insightful overview of the past month's performance (February 2024) for Australian retailers in the latest episode of The Retail Scoreboard. The analytics are compromised from the anonymised data of over 100 leading retailers in Australia, ensuring that the statistics and insights shared are both relevant and enlightening for all listeners. In addition to discussing February's outcomes & breaking down the KPI Scoreboard for the month, Wayne takes a deep dive into the current state of online retail and some concerning trends for Australian ecommerce when compared to the figures seen in America and the rest of the world. 

03-11
16:00

Episode #4 - January 2024 Results, Cost of Living Pressures & the Exchange Rate's Impact on Retailers

Wayne Rigney, the Co-Founder of tRS, provides an insightful overview of the past month's performance (January 2024) for Australian retailers in the latest podcast episode. Using anonymised data from over 100 leading retailers in Australia, ensuring that the statistics and insights shared are both relevant and enlightening for all listeners.   In addition to discussing January's outcomes, Wayne delves into the ongoing cost of living crisis in Australia and its impact on retailers, the struggling exchange rate and its affects on businesses across various sectors as well as a host of other industry-wide insights based off January's findings.

02-12
17:49

Recommend Channels