In this episode, we sit down with Olivia Lafayette to talk about her journey in the restaurant industry, from hosting at 15 to working at Texas Roadhouse and now thriving at Zunzibar. Olivia shares her thoughts on tipping culture, teamwork, and customer expectations, plus how she’s combining her SCAD social media studies with real-world hospitality experience. A real look at the highs and challenges of restaurants, leadership, and creating authentic experiences.
Patton Jaynes joins us from Zunzi’s to talk about life in the restaurant industry, from Chipotle to Zunzibar, the highs and lows of hospitality, and what makes great service culture. We cover growth at Zunzi’s with new locations in Jupiter, The Villages, and Jacksonville, plus the differences between fast casual and fine dining. Hospitality, leadership, food, and a shot of sauce, this episode has it all.
Musician-turned-entertainment-director Kellen Powers joins the SHIT YEAH! SHOW to talk about transforming the live music experience inside Zunzibar. From managing over 100 musicians to improving restaurant operations and guest experiences, Kellen shares how better booking systems, communication, and culture can elevate both the hospitality and music industries.
In this episode of the SHIT YEAH! SHOW, Chris Smith chats with Tony Lang, a hospitality pro helping lead Zunzibar’s Florida expansion. From growing a scratch kitchen concept to navigating post-COVID restaurant challenges, Tony shares what it takes to build strong teams, deliver great guest experiences, and grow a restaurant brand with purpose. They cover everything from staffing stress and franchise growth to the power of onboarding, culture, and innovation in the hospitality space.
In this milestone episode of the SHIT YEAH! SHOW, Chris Smith sits down with Sam Case and Tyler Cooke to celebrate the new podcast studio and unpack how Zunzibar and Zunzi's redefine the restaurant industry through innovation, hospitality culture, and next-level guest experiences. The team dives into the challenges of launching a podcast while growing a brand, the power of building in-house marketing, and why investing in your restaurant team and service industry support creates long-term success. They explore the role of franchise growth, creative branding, and what it means to be a company that leads with purpose-driven hospitality. Packed with insights on restaurant marketing, franchise development, guest loyalty, and using content to build community, this episode is a must for restaurant operators, founders, and brand builders alike.
In this episode of the SHIT YEAH! SHOW, Chris Smith, and Sam Case sit down with Mark Spurling, a passionate guest, to dive deep into what’s broken and working in the hospitality industry. Mark shares his journey from healthcare to hospitality, how a rocky experience at Zunzibar sparked a deeper conversation, and why the company’s 2.6% service fee and SHIT YEAH! Promise are changing the game for guest satisfaction and team empowerment. They explore the importance of customer service, restaurant communication systems, and building emotional guest loyalty in today’s crowded and chaotic restaurant landscape. Whether you’re a restaurant operator, franchise owner, or just obsessed with hospitality innovation, this episode offers real insight into how to create raving fans, not just repeat customers.
Artist and entrepreneur Josh Bilkis joins Chris Smith and Sam Case on the SHIT YEAH! SHOW to share how his time in the restaurant industry fueled the launch of his vibrant art brand, Primal Spirit Gallery. From slinging breakfast on River Street to showcasing his work at Zunzibar, Josh dives into the power of guest connection, storytelling, and finding your spirit animal. This one’s for restaurant pros, creatives, and anyone chasing a passion. Real talk, big energy, and a little sauce.
In this episode of the SHIT YEAH! SHOW, Chris Smith and Dalia Simpson sit down with William Laflower, a creative powerhouse known for his bold storytelling and artistic vision. They dive into the power of storytelling, the challenges of staying authentic in a fast-moving world, and the mental game of being a creative. William shares his personal journey, the lessons he’s learned along the way, and why leaning into discomfort is the key to growth. Whether you're an artist, entrepreneur, or just someone looking for inspiration, this episode will leave you saying, SHIT YEAH!
In Episode 16 of the "SHIT YEAH! Show," Chris Smith and Dalia Simpson sit down with Matt Higgins, co-founder of Origin Coffee Bar, to talk about taking risks, building a brand with purpose, and changing the coffee game. Matt shares how he and his wife gave up their dream jobs, sold everything, and started a mobile coffee bar that grew into a thriving business. They dive into what makes an exceptional customer experience, how genuine care—not just great coffee—creates lifelong fans, and the challenges of scaling a brand while staying true to its mission. If you love entrepreneurial stories, hospitality insights, and a fresh take on coffee culture, this episode is a must-listen!
In Episode 15 of the "SHIT YEAH! Show," Chris Smith and Dalia Simpson sit down with Aakash Nair, aka the Guac King to talk about the power of creating memorable guest experiences in the restaurant industry. Aakash shares how he earned his legendary title by selling guac like a pro and driving tons of five-star reviews. They dive into what makes Zunzi's different, the challenges of the industry, and why customer service should always come first. Plus, Aakash talks about his SCAD film school journey, future aspirations, and how hospitality plays into his entrepreneurial mindset. Grab some chips and guac for this one—it’s a fun, insightful episode packed with culture, creativity, and a whole lot of “SHIT YEAH!”
In Episode 14 of the "SHIT YEAH! Show," Chris Smith and Dalia Simpson welcome Kai Syphax, an OG member of the Zunzi's team since 2017. Kai shares his journey through multiple restaurant locations, from the legendary York Street to Atlanta, Tybee, and back to Savannah. They discuss the challenges of the restaurant industry, from rolling with unexpected punches to maintaining high standards despite adversity. Kai also reflects on the culture of Zunzi's, the evolution of the brand, and why he keeps coming back. Plus, they dive into the exciting renovations at Zunzibar and the vision for an elevated bar program. If you love behind-the-scenes restaurant stories, team culture, and a bit of chaos, this episode is for you!
In Episode 13 of the SHIT YEAH! Show Chris Smith and Dalia Simpson continue their conversation with Tony Edgerton, VP of Beverage Operations, diving into the future of the bar industry and how Zunzibar is leading the way. They explore the evolution of Zunzibar's cocktail program and the balance between quality and approachability in the drinks space. Tony shares insights on bar culture, ego in the industry, and the need for better training. Plus, they discuss the rising trend of low-alcohol and non-alcoholic options, and how the bar scene is shifting toward a more inclusive, balanced experience. Get ready for a deep dive into the future of drinking, industry innovation, and making every guest say SHIT YEAH!
In Episode 12 of the "SHIT YEAH! SHOW" Chris Smith and co-host Dahlia Simpson sit down with Tony Edgerton, the newly appointed VP of Beverage Operations at Zunzibar. Tony shares his incredible journey from the NYC cocktail scene to leading beverage programs at world-class venues like the Rainbow Room and Waldorf Astoria. They dive into his passion for hospitality, the challenges of the restaurant and bar industry, and how Zunzibar is redefining the guest experience. This is just Part 1—stay tuned for the next episode, where they’ll tackle what sucks about the bar business and how to change it.
In Episode 11 of the "SHIT YEAH! Show," host Chris Smith takes a deep dive into the core values and culture driving Zunzi's. Joined by co-host Dalia Simpson, they explore the six key stakeholders in the business, the company's vision to revolutionize the restaurant industry, and the mission to inspire people to live their dreams. Chris shares insights on why company culture is crucial, how Zunzi's is redefining the franchise model, and the philosophy behind the SHIT YEAH! Promise. If you're an entrepreneur, a restaurant industry insider, or someone who loves bold business strategies, this episode is packed with valuable takeaways and high-energy inspiration.
Episode 10 of the "SHIT YEAH! Show" dives into the restaurant business with special guest Tyler Cooke, a 19-year-old content creator. Hosts Chris and Dalia explore Tyler's journey from working with Savannah Bananas to driving creative content for the podcast and the business. They discuss the challenges and opportunities in the restaurant industry, the importance of embracing problems as growth opportunities, and how their company is redefining restaurant culture with bold, innovative approaches. From exploding sauce mishaps to ambitious expansion plans, this episode is packed with energy, humor, and inspiration.
In this episode, we welcome Sarah Armstrong, Zunzi's own Digital Media Manager. Sarah shares her journey from working as a server to becoming a social media and digital strategy manager. Join us as we explore the challenges and rewards of the restaurant business, the art of connecting with customers online, and the unique ways Sarah brings creativity and passion to her role. From behind-the-scenes stories to laugh-out-loud moments, this episode is a must-listen for foodies, entrepreneurs, and anyone who loves a good "SHIT YEAH!" success story. And stick around for the unexpected grand finale—when a rogue bottle of sauce turns the studio into a splash zone!
In this episode, we welcome Sam Case, Zunzi's own Events, Catering + Retail Sales Manager with over three decades of experience, to discuss the highs, lows, and controlled chaos of the restaurant industry. Sam shares his journey from McDonald's to Zunzi's, the importance of culture, and how passion drives success. Join hosts Chris and Dalia for an insightful and energetic conversation filled with industry anecdotes, growth stories, and the ever-present SHIT YEAH! attitude that defines their mission to elevate the restaurant experience.
In Episode 7 of The SHIT YEAH! Show, we dive into the dynamic world of the restaurant industry with marketing expert David "Rev" Ciancio, founder Handcraft Burgers & Brew, CMO Salad House, Head of Marketing Crazy Pita and pizza enthusiast Simone Shishaldin Hanlen. From fast-paced kitchens to influencer marketing, and the nuances of dining culture post-COVID, this lively episode explores what makes the restaurant business both challenging and deeply rewarding. Plus, hear about Simone's unique marathon and pizza adventures and Rev's heartfelt mission to elevate hospitality marketing. Expect engaging stories, laughs, and plenty of "SHIT YEAH!" moments.
For this episode of The SHIT YEAH! Show, host Chris and his team welcome Larry Belton for an entertaining and insightful conversation about the ups and downs of the restaurant business. From early jobs at Chuck E. Cheese to his journey managing and innovating at Zunzi's, Larry shares candid stories, hard-earned lessons, and a passion for putting people first. Tune in for lively banter, reflections on leadership, and how a commitment to culture and growth is reshaping the industry—one "SHIT YEAH!" at a time.
In this lively episode of The SHIT YEAH! Show, we dive into the chaos, challenges, and joys of the restaurant world. Join Chris, Chico, and Dalia as they share raw and unfiltered stories of hustle, leadership, and living with purpose. From wild catering adventures to scaling operations, this episode is packed with laughs, lessons, and the launch of our Dank Sauce movement. If you've ever wondered what it takes to thrive in a fast-paced industry—or just want to laugh along with some spicy banter—this one’s for you!