The Salesforce Admins Podcast

The Salesforce Admins podcast features real-life Salesforce Admins, product managers, and community leaders who transform businesses, careers, and community with clicks, not code. This 20min (sometimes a bit more) weekly podcast hosted by Mike Gerholdt feature episodes to empower Salesforce Admins who are implementing Enterprise CRM solutions. There may be some (digital) confetti. For more than our most recent episodes, go to https://admin.salesforce.com/salesforce-admin-podcast.

How Can Small Teams Benefit from Salesforce Foundations and Generative AI?

Today on the Salesforce Admins Podcast, we talk to Andrew Russo, Salesforce Architect at BACA Systems. Join us as we chat about Salesforce Foundations and why it’s a game changer for solo admins and small orgs. You should subscribe for the full episode, but here are a few takeaways from our conversation with Andrew Russo. […] The post How Can Small Teams Benefit from Salesforce Foundations and Generative AI? appeared first on Salesforce Admins.

11-21
28:46

Key Security Best Practices for Salesforce Admins Using Data Cloud

Today on the Salesforce Admins Podcast, Josh Birk talks to Jagan Nathan, Technical Architect with Customer Success at Salesforce. Join us as we chat about guest user anomalies and what you can do about them with the Threat Detection app. You should subscribe for the full episode, but here are a few takeaways from our […] The post Key Security Best Practices for Salesforce Admins Using Data Cloud appeared first on Salesforce Admins.

11-14
16:50

What Makes Tableau Pulse Essential for Salesforce Admins?

Today on the Salesforce Admins Podcast, we talk to John Demby, Director of Solution Engineering at Tableau. Join us as we chat about Pulse for Salesforce, Tableau Einstein, and how easy it is to get started. You should subscribe for the full episode, but here are a few takeaways from our conversation with John Demby. […] The post What Makes Tableau Pulse Essential for Salesforce Admins? appeared first on Salesforce Admins.

11-07
31:46

How Can Salesforce Admins Overcome Imposter Syndrome and Stress?

Today on the Salesforce Admins Podcast, guest host Josh Birk talks to Katie Villanueva, Golden Hoodie winner and Salesforce Administrator at 10K Advisors. Join us as we chat about her work with mental health advocacy and mindfulness principles that you can apply to your work as a Salesforce Admin. You should subscribe for the full […] The post How Can Salesforce Admins Overcome Imposter Syndrome and Stress? appeared first on Salesforce Admins.

10-31
35:09

How Can Salesforce Admins Leverage Foundations to Prepare for Agentforce?

Today on the Salesforce Admins Podcast, we talk to Eddie Cliff, VP of Product Management at Salesforce. Join us as we chat about Salesforce Foundations and how it can give you access to even more capabilities within Sales, Service, and beyond. You should subscribe for the full episode, but here are a few takeaways from […] The post How Can Salesforce Admins Leverage Foundations to Prepare for Agentforce? appeared first on Salesforce Admins.

10-24
27:28

How Business Process Documentation Enhances Data Collection

Today on the Salesforce Admins Podcast, we talk to Jennifer Cole, Director of Business Intelligence and Automation at 908 Devices. Join us as we chat about how Salesforce Admins can bridge the gap between business processes and data accuracy. You should subscribe for the full episode, but here are a few takeaways from our conversation […] The post How Business Process Documentation Enhances Data Collection appeared first on Salesforce Admins.

10-17
35:33

What Can Salesforce Admins Do with Slack Integrations?

Today on the Salesforce Admins Podcast, we talk to Jim Ray, Director of Developer Relations and Advocacy at Slack. Join us as we chat about Workflow Builder, Slack integrations, and what happens when you put them together. You should subscribe for the full episode, but here are a few takeaways from our conversation with Jim […] The post What Can Salesforce Admins Do with Slack Integrations? appeared first on Salesforce Admins.

10-10
36:31

What Role Does Coding Play in the Future of Salesforce Admins?

Today on the Salesforce Admins Podcast, we talk to Warren Walters, Salesforce MVP and host of the Salesforce Mentor YouTube channel and website. Join us as we chat about how we’re all becoming adminelopers and why you should learn to code. You should subscribe for the full episode, but here are a few takeaways from […] The post What Role Does Coding Play in the Future of Salesforce Admins? appeared first on Salesforce Admins.

10-03
31:58

The Future of Salesforce Setup

Today on the Salesforce Admins Podcast, we talk to Ben Sklar, Director of Product Management at Salesforce. Join us as we chat about how he’s making setup into a better, more consistent experience. You should subscribe for the full episode, but here are a few takeaways from our conversation with Ben Sklar. The problems with […] The post The Future of Salesforce Setup appeared first on Salesforce Admins.

09-26
23:20

Reduce Salesforce Profiles for Greater Efficiency

Today on the Salesforce Admins Podcast, we talk to Douane James, Salesforce Application Product Manager. Join us as we chat about his Dreamforce presentation covering how reducing profiles in your org can enable faster deployments. You should subscribe for the full episode, but here are a few takeaways from our conversation with Douane James. How […] The post Reduce Salesforce Profiles for Greater Efficiency appeared first on Salesforce Admins.

09-19
36:42

What Are the Key Skills for a Successful Salesforce Admin Interview?

Today on the Salesforce Admins Podcast, we talk to Jason Atwood, CEO and Co-Founder of Arkus. Join us as we chat about how to land your first Salesforce Admin role, from where to find good opportunities to how to prep for the job interview and more. You should subscribe for the full episode, but here […] The post What Are the Key Skills for a Successful Salesforce Admin Interview? appeared first on Salesforce Admins.

09-12
43:05

Puzzle Solving as a Key to Success in the Workplace

Today on the Salesforce Admins Podcast, we talk to Rangsk, a Wordle and Sudoku educational YouTuber. Join us as we chat about how solving puzzles every day can help you sharpen your critical thinking skills. You should subscribe for the full episode, but here are a few takeaways from our conversation with Rangsk. The role […] The post Puzzle Solving as a Key to Success in the Workplace appeared first on Salesforce Admins.

09-05
01:00:30

An Inspiring Journey from Admin to Evangelist

Today on the Salesforce Admins Podcast, we talk to Kate Lessard, Lead Admin Evangelist at Salesforce. Join us as we chat get to know the newest member of the Admin Evangelist team and her journey through the Salesforce ecosystem. You should subscribe for the full episode, but here are a few takeaways from our conversation […] The post An Inspiring Journey from Admin to Evangelist appeared first on Salesforce Admins.

08-29
16:37

What Should Salesforce Admins Know About User Learning Styles?

Today on the Salesforce Admins Podcast, we talk to Lisa Tulchin, Senior Curriculum Developer at Salesforce. Join us as we chat about user learning styles and how to use them to create better training sessions. You should subscribe for the full episode, but here are a few takeaways from our conversation with Lisa Tulchin. Choose […] The post What Should Salesforce Admins Know About User Learning Styles? appeared first on Salesforce Admins.

08-22
38:23

Essential Tips for Creating Effective Presentations

Today on the Salesforce Admins Podcast, we talk to Ella Marks, Senior Marketing Manager at Salesforce. Join us as we chat about the keys to creating an effective presentation, how to prep, and how to create a strong ending. You should subscribe for the full episode, but here are a few takeaways from our conversation […] The post Essential Tips for Creating Effective Presentations appeared first on Salesforce Admins.

08-15
32:21

Effective Process Documentation for Salesforce Admins

Today on the Salesforce Admins Podcast, we talk to Jennifer Cole, Director of Business Intelligence and Automation at 908 Devices. Join us as we chat about why understanding and documenting your business processes is critical for collecting quality data in your org. You should subscribe for the full episode, but here are a few takeaways […] The post Effective Process Documentation for Salesforce Admins appeared first on Salesforce Admins.

08-08
35:33

What Makes Prompt Builder Essential for Salesforce Admins?

Today on the Salesforce Admins Podcast, we talk to Elizabeth Awad, Associate Product Manager for Prompt Builder at Salesforce. Join us as we chat about how you can use Prompt Builder to simplify users’ daily tasks by integrating generative AI moments powered by prompt templates into their workflows. You should subscribe for the full episode, […] The post What Makes Prompt Builder Essential for Salesforce Admins? appeared first on Salesforce Admins.

08-01
25:33

What Are the Key Features of Salesforce’s Model Builder?

Today on the Salesforce Admins Podcast, it’s another deep dive with Josh Birk as he talks to Bobby Brill, Senior Director of Product for Einstein Discovery. Join us as we chat about how you can use Model Builder to harness the power of AI with clicks, not code. You should subscribe for the full episode, […] The post What Are the Key Features of Salesforce’s Model Builder? appeared first on Salesforce Admins.

07-25
29:25

Understanding the Importance of Data Health in Salesforce

Today on the Salesforce Admins Podcast, we talk to Mehmet Orun, GM and Data Strategist at PeerNova. Join us as we chat about why data health is easier than you think and what you can do to get started. You should subscribe for the full episode, but here are a few takeaways from our conversation […] The post Understanding the Importance of Data Health in Salesforce appeared first on Salesforce Admins.

07-18
35:03

Why Mentorship Is Crucial in the Salesforce Ecosystem

Today on the Salesforce Admins Podcast, we talk to Warren Walters, Salesforce MVP and host of the Salesforce Mentor YouTube channel and website. Join us as we chat about what admins and devs can learn from each other and why everyone can learn to code. You should subscribe for the full episode, but here are […] The post Why Mentorship Is Crucial in the Salesforce Ecosystem appeared first on Salesforce Admins.

07-11
31:58

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