Claim OwnershipThe Shift
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The Shift is for salon owners who refuse to lead the old way. It’s real talk about leadership, culture, and growth with practical strategies that actually work in the real world of salon ownership.
54 Episodes
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Training a brand new stylist will test your patience, your confidence, and your leadership more than almost anything else in the salon. In this episode, I’m sharing what the first weeks really look like, why every new stylist hits an emotional dip, and how to guide them through it without burning yourself out. If you’re in the middle of training someone and wondering if they’ll ever “get it,” this one will ground you, encourage you, and give you the mindset you need to keep going.
Instagram: https://www.instagram.com/michelle_tanner_consult/
Website: https://michelletannerconsulting.com/
Most salon owners only ask for feedback when something goes wrong. But what if feedback was your biggest growth tool? In this episode, I’m sharing how I use feedback forms to make better hiring decisions, improve my training systems, and keep my team engaged and accountable. You’ll see exactly how small check-ins can create massive shifts in culture and confidence.
Grab The Confident Hire today: https://michelletannerconsulting.com/theconfidenthire
Instagram: https://www.instagram.com/michelle_tanner_consult/
Website: https://michelletannerconsulting.com
I used to get frustrated that my team wasn’t out there hustling for clients the way I did. But the truth is, times have changed. In this episode, I’m sharing how I stopped fighting it, built a brand that attracts clients for my team, and why it’s one of the smartest business moves I’ve ever made.
Instagram: https://www.instagram.com/michelle_tanner_consult/
Website: https://michelletannerconsulting.com/
It’s been the hardest and most rewarding year of my career, from launching my first course, coaching my first students, running two salons, and showing up here every single week. In this episode, I’m pulling back the curtain on what this year has really looked like behind the scenes..the highs, the meltdowns, the imposter moments, and the lessons that changed how I lead forever.
Find me on Instagram: https://www.instagram.com/michelle_tanner_consult/
Website: https://michelletannerconsulting.com/
There’s one thing that completely changed how I lead my team and it’s not money, bonuses, or meetings. It’s how I recognise them. In this episode, I’m sharing my secret to building motivated, loyal stylists through positive reinforcement, why it works, and how you can start using it in your salon today.
Instagram: https://www.instagram.com/michelle_tanner_consult/
Website: https://michelletannerconsulting.com/
I’ve made some big decisions in my business that looked exciting at the time but ended up costing me growth, money, and peace. In this episode, I’m sharing how I learned to slow down, plan smarter, and make decisions based on strategy instead of emotion. If you’ve ever said yes to something shiny and later regretted it, this one’s for you.
Instagram: https://www.instagram.com/michelle_tanner_consult/
Website: https://michelletannerconsulting.com/
I used to hire from emotion and fear, saying yes too quickly and hoping it would work out. But those decisions cost me time, money, and peace. In this episode, I’m sharing exactly how I slowed down my hiring process, the trial steps I use before saying yes, and how I decide in the first three months if someone truly fits our culture.
Instagram: https://www.instagram.com/michelle_tanner_consult/
Website: https://michelletannerconsulting.com/
Struggling to get assistants engaged, motivated, and actually adding value to your salon? You’re not alone. Training the younger generation comes with new challenges, but it doesn’t have to feel impossible. In this episode, I’m sharing what’s working right now in my own program and how you can create an assistant program that grows your team instead of draining your energy.
Instagram: https://www.instagram.com/michelle_tanner_consult/
Website: https://michelletannerconsulting.com/
If your culture feels a little “off” but you can’t put your finger on why, chances are it’s not the big blow-ups...it’s the small things. In this episode, I’m sharing the quiet culture killers that creep in under the radar and slowly cost you trust, loyalty, and joy.
Instagram: https://www.instagram.com/michelle_tanner_consult/
Website: https://michelletannerconsulting.com/
So many stylists chase the dream of opening a salon, only to feel trapped once they get there. Nobody tells you about the burnout, the pressure, and the fact that success doesn’t have to mean ownership. In this episode, I’m sharing the truth about why so many owners secretly regret the path they took, and how to choose what success actually looks like for you.
Instagram: https://www.instagram.com/michelle_tanner_consult/
Website: https://michelletannerconsulting.com/
Getting a one star review is never easy. When it happened to us, I felt sick to my stomach. But this experience turned out to be one of the most powerful lessons I’ve ever had about leadership, boundaries, and protecting your team.
In this episode, I’m sharing the full story of how we handled it, why I decided not to bend over backwards to win this client back, and the reminder every salon owner needs when it comes to reviews and reputation.
Find me on Instagram: https://www.instagram.com/michelle_tanner_consult/
Website: https://michelletannerconsulting.com/
Salon owner and not sure which model is best? Stylist wondering if chair rental, suites, or commission is the way to go? In this episode I’m breaking down the trends I see happening right now, what’s working, what’s not, and my straight-talking take on where I think the industry is heading.
Find me on Instagram: https://www.instagram.com/michelle_tanner_consult/
Website: https://michelletannerconsulting.com/
If you’ve ever wondered whether double booking is the secret to making more money or just a fast track to burnout, this episode is for you. I’m diving into the debate that’s dividing stylists right now...is single booking really “better,” or is there still a place for double booking in today’s industry? I’ll share my own journey from triple booking to single booking, what it cost me, what it gave me, and the truth I see now in my own salons.
Find me on Instagram: https://www.instagram.com/michelle_tanner_consult/
Website: https://michelletannerconsulting.com/
If your team were asked privately what it’s like to work for you, what would they say? In this episode, I’m diving into the reality check every salon owner needs, the reputation you’re building as a leader right now and how small shifts today will shape the story your team tells about you next year.
If you’re ready to step into your boss era and create the culture you actually want to be remembered for, this one’s for you.
Join Leadership Launchpad (enrolment now open):
https://www.michelletannerconsulting.com/leadershiplaunchpad
Find me on Instagram: https://www.instagram.com/michelle_tanner_consult/
Website: https://michelletannerconsulting.com/
If you’ve been telling yourself you’ll “focus on your team later,” this episode is your wake-up call. I’m sharing why waiting will cost you more in stress, money, and freedom and why now is the best time to build the team you’ve always wanted.
Register for my FREE masterclass:
https://michelletannerconsulting.com/freemasterclass
Enrol for Leadership Launchpad:
https://michelletannerconsulting.com/leadershiplaunchpad
Grab my free End of Year Staff Check-In :
https://michelle-tanner-91a4.mykajabi.com/staff-check-in-signup
Find me on Instagram:
https://www.instagram.com/michelle_tanner_consult/
Website:
https://michelletannerconsulting.com/
If you’ve ever found yourself giving too much too soon: higher salaries, endless praise, or too many benefits, only to feel resentment creeping in, this episode is for you. I’m sharing the hard lessons I had to learn about over-giving, and how my good intentions ended up backfiring. If you’re trying to build a loyal team and keep your culture strong, this conversation is essential.
Register for my FREE masterclass:
https://michelletannerconsulting.com/freemasterclass
Find me on Instagram: https://www.instagram.com/michelle_tanner_consult/
Website: https://michelletannerconsulting.com/
If you’re exhausted behind the chair and wondering if the life you really want is even possible as a salon owner, this episode is for you. I’m finally sharing the story I never thought I’d tell, the moment I realised I’d built the kind of freedom I was told didn’t exist in this industry. From burnout and breakdowns to becoming a true leader and mentor, this one’s personal.
Register for my FREE masterclass:
https://michelletannerconsulting.com/freemasterclass
Find me on Instagram: https://www.instagram.com/michelle_tanner_consult/
Website: https://michelletannerconsulting.com/
If your salon mornings feel a little chaotic, with stylists showing up unprepared, things slipping through the cracks, or the day starting off on the wrong foot, this episode is for you. I’m sharing the one small but mighty ritual my team does every single morning that keeps everyone on the same page and the energy high before the first client even walks in.
You can grab my Morning Meeting Ritual guide here:
https://michelletannerconsulting.com/morningmeetingfreebie
Find me on Instagram: https://www.instagram.com/michelle_tanner_consult/
Website: https://michelletannerconsulting.com/
If you think everything’s fine because no one’s saying otherwise, you’re not alone. Most salon owners don’t realise their team is checking out...until it’s too late. I’ve never been blindsided by a team member leaving, and in this episode I’m sharing why. You’ll learn the biggest leadership blind spot owners face, how to spot the early signs your team is disengaging, and what to do now to keep them happy, loyal, and thriving.
Find me on Instagram: https://www.instagram.com/michelle_tanner_consult/
Website: https://michelletannerconsulting.com/
If you feel like your salon floor only runs smoothly when you’re there, you’re not alone. I used to feel like chaos was just part of the job with colour bowls piling up, clients waiting, and staff ignoring the mess until I created one simple system that completely changed the game. In this episode I’m sharing my walkthrough ritual, the exact checklist my stylists never skip and the one thing that keeps my floor calm even in the busiest moments. It’s practical, it’s proven, and you can grab my exact walkthrough checklist here: https://michelletannerconsulting.com/walkthroughritualfreebie
Find me on Instagram: https://www.instagram.com/michelle_tanner_consult/
Website: https://michelletannerconsulting.com/
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