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The Social-Engineer Podcast

Author: Social-Engineer, LLC

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The Social-Engineer Podcast is about humans. Understanding how we interact, communicate and relay information can help us protect, mitigate and understand social engineering attacks
104 Episodes
In this episode, Chris Hadnagy and Ryan MacDougall are joined by distinguished professor: Elizabeth Loftus. Listen in to understand the vulnerabilities in human memories and how they are sometimes exploited. Learn to defend against attacks on your memory and how this info can be applied in the information security industry.   00:01 – Introduction to Elizabeth Loftus and her research on the malleability of human memory.  01:41 – Elizabeth's reasoning for researching human memory.   03:12 – What our faulty memory means for eyewitness testimonies.  04:20 – How the phrasing of a question can distort someone's memory.   06:27 – Is it possible to verify the accuracy of a memory?  10:34 – Trying hard to remember something can sometimes lead to the creation of a false memory.  11:22 – Elizabeth's experience with the trial of George Franklin.  14:13 – How can we protect ourselves from having our memories modified?  14:21 – The similarities between preventing false memories and preventing scams.   20:40 – “What the heck is going on in the world of Social-Engineer: COVID Style.”  Practical Open Source Intelligence For Everyday Social Engineers  11-12 November 2020 - VIRTUAL  Advanced Practical Social Engineering Training  17-20 November, 2020 - VIRTUAL  The Human Hacking Conference - Orlando, FL March 11-13, 2021  2021 Training Schedule  Book: Human Hacking: Win Friends, Influence People, and Leave Them Better Off for Having Met You  Website:  Website:  25:43 – How hypnosis therapy often generates false memories.   30:21 – How to protect yourself from having your memories altered.  32:58 – The prevalence and impact of misinformation on social media.  38:30 – Elizabeth’s website, Ted Talk and books.  Elizabeth F. Loftus’ UCI School of Social Ecology Website  Ted Talk at TedGlobal 2013  Books by Elizabeth  39:44 – Elizabeth’s book recommendations.  Mistakes Were Made (but Not by Me)  41:50 – Outro    Newsletter  Framework  Blog    The Innocent Lives Foundation    The Innocent Lives Foundation on Twitter  The Human Hacking Conference   The Human Hacking Conference on Twitter   Human Hacking Book  Chris on Twitter    Social-Engineer on Twitter   Social-Engineer on Facebook  Social-Engineer on LinkedIn  Social-Engineer on Instagram   Social-Engineer on Slack 
In this episode, Chris Hadnagy, Shelby Dacko and Jonathan Miller discuss many ways to improve your skills as a communicator. Learn the importance of observing the information your own body gives you. Hear their experiences with being amygdala hijacked, and how you can have your own superhero moment.   00:07 – Introduction to Shelby Dacko, Human Risk Analyst for Social-Engineer.  00:44 – Introduction to Jonathan Miller and his experience resolving conflict without violence.   02:06 – How to focus on nonviolent communication in violent circumstances.   04:18 – How to engage in productive conversation by respecting other’s opinions.   06:24 – Become a better communicator by paying attention to introspective sensations.  10:33 – How a 1984 GMC Vandura and a potato helped Jonathan become a communications expert.  14:48 – Why most people pay no attention to the way they communicate.  18:58 – Announcements:  Human Hacking: Win Friends, Influence People, and Leave Them Better Off for Having Met You  Virtual Advanced Practical Social Engineering - 17-20 November, 2020  The Human Hacking Conference - Orlando, FL March 11-13, 2021  HHC SE Pentest Track – Day 2 – Vishing (Curt)  Advanced Practical Social Engineering – Orlando 13-16 April, 2021  Masters Level Social Engineering – Orlando, Fl 10-14 May, 2021  Advanced Practical Social Engineering – Bristol, UK 15-18 June, 2021  23:35 – How to become self-aware of the way you communicate.   25:08 – How to Deal with Defensiveness and Defensive People in Conversations  26:09 – How an amygdala hijack can trigger a defensive response and how you can work to fight it.  42:56 – Defensiveness creates more defensiveness.  44:29 – Jonathan's contact info, podcast and social media links.  Press Kit: Website: Mindful Communication Podcast: LinkedIn:  Instagram: Tough Talks Made Easy: Code: social50  Article: How to Deal with Defensiveness and Defensive People in Conversations  46:39: Jonathan’s book recommendations.  Difficult Conversations: How to Discuss What Matters Most  Nonviolent Communication: A Language of Life  Sapiens: A Brief History of Humankind  48:01 – Outro  Chris on Twitter    Social-Engineer on Twitter   Social-Engineer on Instagram    The Human Hacking Conference   The Human Hacking Conference on Twitter   The Innocent Lives Foundation    The Innocent Lives Foundation on Twitter 
In this episode, Chris Hadnagy and Stephanie Paul introduce multiple different methods that can be used to become a better communicator and social engineer. They go into the practice required in changing the way you communicate and share some amazing experiences of people who were able to do so. They also go over how an unmotivated person can gain the ambition to accomplish their goals.   01:10 – Introduction to Stephanie Paul.  01:58 – Training people to be effective storytellers: How Stephanie came up with the idea.   05:24 – Analyzing the applicability of social engineering principles in other fields.  07:01 – The YOU method.  13: 50 – Driving the CAAR method.  15:19 – How an unambitious person can motivate themselves by changing their value system.  22:55 – Announcements:   New website  Advanced Practical Social Engineering Training  Master's Level Social Engineering  The Human Hacking Conference - 11-13 March, 2021  Clutch  The Innocent Lives Foundation   24:41 – How you can improve as a person and social engineer by getting to know yourself  29:04 – Improve by shifting your communication energy  32:30 – Improve by utilizing humor  35:30 – Improving your communication requires practice  40:49 – Stephanie's contact info, courses and book.  The “WHYGUIDE” To Story Hacking  Apply for Stephanie's Online Training  Stephanie's Social Media: Twitter  Facebook  LinkedIn  Instagram 42:40 - Stephanie’s book recommendations  #Values: The Secret to Top Level Performance in Business and Life  The Source: The Secrets of the Universe, the Science of the Brain  The Ellipsis Manual: analysis and engineering of human behavior  Truth and Lies: What People Are Really Thinking  Louder Than Words: Take Your Career from Average to Exceptional with the Hidden Power of Nonverbal Intelligence  Limitless: Upgrade Your Brain, Learn Anything Faster, and Unlock Your Exceptional Life  Chris on Twitter   Social-Engineer on Twitter  Social-Engineer on Instagram   The Human Hacking Conference  The Human Hacking Conference on Twitter  The Innocent Lives Foundation   The Innocent Lives Foundation on Twitter 
3 Key Points:   Conversational intelligence helps us understand how our brains and bodies interact  to create our experiences and how we can learn to control our experiences. The Conversational Intelligence Matrix describes three levels of conversation: transactional, positional, and transformational.  In order to improve CIQ, an individual must begin recognizing reality gaps, asking  more questions of others, and letting their guard down.  
In Episode 125, host Chris Hadnagy speaks with William Ortiz, a federal polygraph examiner who worked in the FBI for decades. In this discussion, you’ll learn how the polygraph works, how people try to fool the polygraph, and what agents and attorneys are really after when they receive the results of a polygraph examination. You’ll also hear some tips and tricks about deception that can inform your everyday interactions. 3 Key Points:   Polygraph is a tool alongside non-verbals and behavior analysis questions to determine whether someone is telling the truth.    Being nervous is part of taking the polygraph test. Being nervous will not affect the test, but helps to establish your baseline.  3.   When you ask someone a question, pay attention to whether they answer it. Then ask more questions to see where they lead.
In this episode Chris Hadnagy and Chani Simms reveal the secrets to becoming a better communicator and breaking into the InfoSec industry. They discuss the challenges women often face and how they can be overcome. They also go over the ways a newcomer can contribute to a more experienced team.  00:05 – Introduction to Chani Simms and Her Experience as a Woman in the InfoSec Industry  01:09 – Chani's TEDx Talk: “Stop chasing the magic security box”  01:19 – How Chani Got into the Infosec Industry and Started Her Own Pentesting Company  04:53 – Chani's Experience with Hacking, Forensics, Auditing, Risk Management, Consulting and as a Virtual CISO for Multiple Companies  08:08 – The Prevalence of Women in the Sri Lankan Tech Industry  10:47 - Chani Simms has been recognized as one of the "Top 50 Most Influential Women In Cybersecurity 2019" by SC Media UK  11:25 – Chani's Reason for Starting SHe CISO   13:13 – Chani Shares her Experience with Receiving the Awards  17:14 – Chani Gives Advice to People Looking to Become Successful in this Industry  20:10 – How to Deal with Feelings of Inadequacy in Order to Add Value to a Team  23:15 – Upcoming Virtual Trainings and Human Hacking Conference Signups  1-4 August, 2020 – Advanced Practical Social Engineering – Virtual Training  11-13 March, 2021 – The Human Hacking Conference  The Innocent Lives Foundation  Clutch   25:10 – How a Newcomer to a Field can Still Add Value to a Team  29:33 – How to Work with Unkind People in the Workplace  31:09 – How to Accept Valid Criticism and Become a Better Communicator by Suspending Your Ego  37:03 – Chani's Contact Info and More Info About SHe CISO  LinkedIn  Twitter  SHe CISO Website  SHe CISO Bootcamp  41:09 – Chani's Book Recommendations  Men Are from Mars, Women Are from Venus: The Classic Guide to Understanding the Opposite Sex  The Definitive Book of Body Language: The Hidden Meaning Behind People's Gestures and Expressions  45:04 – Conclusion and Outro  Chris on Twitter  Social-Engineer on Twitter   The Human Hacking Conference on Twitter  The Innocent Lives Foundation on Twitter  The Human Hacking Conference  The Innocent Lives Foundation  Social-Engineer on Instagram   
In this episode, Chris Hadnagy and Dr. Vyv Evans discuss the widespread use of emoji and how it can help fill the gap between text and face-to-face communication. Emoji has the ability to add tone and expressions to text that it would otherwise be lacking. In in a single picture, they can express complex ideas that would otherwise require many words to convey.   00:10 - Introduction to Dr. Vyv Evans and his Work on Emoji  01:37 - Brooklyn Teen Was Arrested for Threats Made with Emoji  03:52 - The 2 Main Functions of Language   06:12 - In Real World Scenarios, Communication Utilizes Multiple Channels  07:55 - Tone of Voice Can Change the Meaning of Our Words  09:05 - Gestures Can Change the Meaning of Our Words  10:59 - Emblems are nonverbal signals that can be translated directly into words.  12:50 - The Meaning of Emoji Can be Affected by Group or Cultural Factors  15:45 - The Rebus Principle is Used to Represent Abstract Words with Pictograms, Like Emoji  18:16 - Upcoming Virtual Trainings and Human Hacking Conference Signups.   19:58 - The Differences Between the Emoji System and Language  22:46 - Emoji Helps Text Catch Up with the Tone and Kinesics Found in Spoken Face-to-Face Interaction  23:20 - Survey Done by Corelates the Use of Emoji to Increased Sexual Activity  24:38 - Emoji Makes Us More Effective Communicators in the Digital Space  26:09 - The Angry Jerk Phenomenon and How Emoji Can Help  27:35 - Why Visuals are Important to Communication  29:23 - The 😂 (Tears of Joy) Emoji Was Oxford Dictionary’s “Word of the Year” in 2015 31:05 - How Text Can Accidentally Convey the Wrong Tone  32:10 - Emoji Can Complement the Meaning of a Word   33:32 - Nonverbals are a Vital Component to Communication  35:47 - Discussing Whether a Decrease in Vocabulary May Have Contributed to the Creation of Nonverbal Communication and Emoji  41:26 - Vyv’s Contact Info  Website:  Twitter:  LinkedIn:  42:23 Vyv’s Books  The Emoji Code: The Linguistics Behind Smiley Faces and Scaredy Cats 42:44 Vyv’s Book Recommendations  Because Internet: Understanding the New Rules of Language 
Episode Highlights: Mark shares his thought on being inauthentic. How he started in the nonverbal world and how he got engaged in writing books. Discusses being dyslexic, but reading images and creating images and critically thinking about images was easy for him. Key Points: Do not mistake truths from facts they are not the same. If you tell a story and you massage some of the facts you sometimes get a stronger clearer truth from the story. People first need to think that it's valuable then believe that its true, so they go and use it.   Resources Mentioned: The Dictionary of Body Language by Joe Navarro (book) The Ellipsis Manual by Chase Hughes (book) Truth and Lies: What People are Really Thinking Mark Bowden (book)
Episode Highlights: Alethe shares her initial thoughts on receiving details about her target company. One mistake Alethe made in her first competition was misunderstanding that you can repeat flags. Alethe outlines how she prepared for the second competition, including watching re-enactment videos. Chris and Alethe discuss the importance of pretext and the key switch Alethe made. Alethe describes the experience of bringing a young baby to DefCon. She spent over 100 hours of time on her OSINT report. She spent even more time getting ready for the calls. Alethe tells us the most dangerous OSINT she found in her research. Alethe compares real-life vishing to competitive vishing. The time factor gave Alethe anxiety during her first competition. Learn how she managed this the second time around. They discuss the name game and how to use it effectively or ineffectively. Learn the important way the black badge changed Alethe’s life.   3 Key Points: Dedicate a big chunk of time to prepare for the conference by listening to podcast episodes, watching re-enactments, and preparing your OSINT report. In her OSINT research, Alethe was able to find information as dangerous as the types of equipment and software the company used freely available to the public. In real-life vishing, you have time to establish rapport. Competitive vishing moves much faster. Resources Mentioned: Chris Kirsh re-enactment video Alethe Denis Twitter, LinkedIn The Hitchhiker’s Guide to the Galaxy (book) Innocent Lives Foundation Human Hacker Twitter SE Village Twitter
Episode Highlights:  The Human Hacking Conference was about having a deep understanding of other human beings to help you make connections. Robin Dreeke’s presentation was about his code of trust and sizing people up with a step-by-step process. Next year he will do what he did this year but then go into sizing people up. Paul Wilson’s presentation was about how there’s a vast toolbox of manipulation that is untapped in the security community. People were supposed to walk away from Dov’s session with a sense of their own dragon fire. Stephanie Paul’s session was about helping people find their voice and their message from the inside out. She believes the conference ended up with a theme because they're all humans speaking to human qualities that we have. As they discuss why the conference had a theme, Paul asserts that the core element is story. The subject itself fed the experience of the weekend. Next year, Stephanie's session will be about learning through fun. Dov’s session next year will help you better understand your own emotional logic. Paul’s session next year will give people a toolkit for recognizing deception. 3 Key Points: The Human Hacker Conference was all about helping people understand themselves and others. Common themes emerged because presenters were speaking to the human qualities we all possess. Story can be used to teach, to educate, to touch hearts and it can also be used against you. Resources Mentioned: Robin Dreeke website Dov Baron website Stephanie Paul website R. Paul Wilson website Sizing People Up (book) Emotional Intelligence (book) The Why Guide to Story Hacking (Use code HACK4U for a special discount) Innocent Lives Foundation Human Hacker Twitter SE Village Twitter
Welcome to another episode of The Social-Engineer Podcast! Host, Christopher Hadnagy, interviews Christopher Dwyer, on this 124th episode. Dr. Dwyer is a psychologist who has been researching critical thinking and cognitive energy throughout his career, including what it means to be a critical thinker. He started his PhD by researching argument mapping, focusing on the structure of arguments and the effect of it on memory performance. Chris asks Dr. Dwyer how he would define critical thinking. For Dr. Dwyer, the term refers to purposeful, self-regulatory reflective judgment reliant on a number of skills in order to produce a valid conclusion to an argument or a solution to a problem. Dr. Dwyer explains how the term has come to have different meanings across the industry - but the main idea has been that core skills and core dispositions make up critical thinking. Dr. Dwyer is interested in how to enhance people’s critical thinking skills; however, he has found that it is very dependent on context and circumstances. He shares an example of this, comparing findings about critical thinking of traditional students and adult-learning course students. The mature students had worse critical thinking at the beginning of a class yet they improved more than traditional students over time. Towards the end of the episode, Chris and Dr. Dwyer discuss how humans hate to be wrong, but love to be right. Dr. Dwyer says that this is due to risk aversion - we do not enjoy the things that are detrimental to us and we fear being found wanting. However, it is important to not let our fear stop us from critically thinking well.
On this episode of The Social-Engineer Podcast, host Chris sits down with Dr. Eva Krackow to discuss decision-making. Eva is an assistant professor in psychology at the University of Leicester, and focuses her research on judgement and decision-making, as well as how people can improve their daily choices for the better. Similarly, The Social-Engineer focuses on the end user, and how their decisions affect their online security. Eva talks about a game that was developed to research the difference in an individual’s behavior based on the motive of the game, being teamwork, or a competition, and how subtle framing can influence an individual’s behavior. Framing is a way to present an idea or concept to an individual to achieve desired results. Chris and Eva discuss the parallels between online security, The Social-Engineer’s line of business, and an individual’s choice to lean towards a way of “framing” that appeals to them. In terms of phishing scams, where once there were emails riddled with errors, scams have become more intelligent, getting email correspondence to appear more legitimate. Framing of the message has become more professional and sophisticated. The framing of the emails has changed in a way to adapt to the individual reading the scam, allowing the scammer to continue to be successful in stealing identities and information. Eva discusses issues that come along with our current age of social media, and how individuals are less likely to explore unfamiliar information because of the algorithms that these popular networking sites use to appease each individual user. Social media websites aren’t necessarily our friend when it comes to actual facts and accurate information, but it is coincidentally where most people are finding their news sources. She suggests we need to consistently look outside of our usual media sources, outside of our current friends list, and be aware of the information we’re absorbing. When we don’t take these initiatives on our own, we can find ourselves taking in a never ending supply of information that appeals specifically to us, making it easier to believe the news we take in to be fact, when many times, it’s not. Reframing our communication allows us to be more open to new information that we may not have been before, it can open doors we weren’t aware existed when we’re able to step outside of our comfort zone. Listen to more episodes and subscribe wherever you listen to podcasts! Links: Find more of Dr. Eva Krackow’s articles at Find more information about The Social-Engineer at: Follow The Social-Engineer Podcast on Twitter (@humanhacker), YouTube, and LinkedIn Eva's Book Recommendations: Trevor Noah - Born a Crime
Chris Hadnagy interviews Anne-Maartje Oud, chairperson and owner of The Behaviour Company, about how she found the inspiration and drive to kick start her own company dedicated to research about human behavior, how she deals with common behavioral problems, some insights on her cultural background and its impact on her career and the people around her. On This Episode We Discuss: 00:00 - 122nd Episode of the Social-Engineer Podcast! 03:50 - Quick recap about Anne-Maartje Oud 04:30 - Anne talks about the early years of her career, how she found the inspiration and drive to start her own company focused on research into human behavior 08:33 - Anne talks about her study and research on human behavior, how she teach people 10:16 - How she help people become aware of their bad behavior 13:59 - Anne talks about the common problems she usually encounter 19:25 - Her advice on meeting new people, going through job interviews and how to behave right in these situations 21:45 - Her cultural background and its impact on her career and the people around her; and how to fit in with people from various cultures 45:33 - Closing remarks for Anne (links to her company website, social media accounts, books she recommends) 46:16 - Desmon Morris’ book “People Watching”   48:58 - A brief interview with Dov Baron 49-57 - Who is Dov Baron? 51:26 - Dov shares what he’ll talk about in the coming 2020 Social-Engineer conference 55:00 - Dov talks about leadership 57:56 - Closing remarks for Dov (Links to his company website, his social media accounts)  Books to Read:  What Every Body is Saying - Joe Navarro People Watching - Desmond Morris  Featured Links:  Connect with Anne-Maartje Oud:  LinkedIn Twitter Instagram  Connect with Dov Baron: LinkedIn Twitter Instagram Facebook  Listen & Subscribe: The Social-Engineer Podcast The Social Engineer on Apple Podcasts The Social Engineer on Spotify  Thanks for listening! Follow and tweet @SocEngineerInc. Find us on Facebook and, if you like what you hear, do us a favor and write a review on iTunes.
On This Episode We Discuss: 0:27 - Introducing the guest - Joe Navarro 1:35 - Joe Navarro’s background and expertise 3:06 - The 13 books Joe has written 3:36 - Why do we do anything? 3:58 - The next project Joe is working on related to what makes good leadership 5:44 - SEVillage Orlando 2020 preview and what Joe’s talk will be about 8:35 - How Joe’s career path lead him into leadership and writing books 11:08 - Joe coming to the country, not knowing any English, and how this shaped his reliance on non-verbals 13:00 - The leadership most of us will encounter and how personal this typically is 14:26 - The most important attribute any leader must have 15:27 - What do you think makes a great employee for your company? 17:19 - Joe’s experience working with Robin Dreeke 18:13 - Joe’s story of getting a text from someone he put in prison 21:00 - The importance of treating people humanely 21:58 - Joe’s experience in Puerto Rico with people telling him when something wasn’t right 23:18 - What’s coming up in the upcoming months for Social-Engineering 25:40 - Understanding how you can improve (And why you need to be open to it) 26:41 - Who the best investigator typically is 27:38 - Ego and how it can harm you 28:27 - What Joe would ask himself before doing an interview 30:27 - Putting the right people in the right situations to be most effective 31:32 - Joe’s experience in New York trying to recruit someone  32:43 - How to determine what type of person is the best in any situation 33:30 - Interethnic empathy 35:12 - The reasons why operations sometimes fail 36:32 - Why “face time” is so important and really the key to everything 37:11 - A few things you can do to increase face time 40:15 - Where people can go to learn more about Joe 42:05 - Joe’s book recommendation   Connect with Joe Navarro Joe’s Website Facebook Twitter Joe’s Amazon Author Page   Links: Joe Navarro SEVillage Orlando 2020 Episode 14 – I S.E.e What You Are Thinking Ep. 112 – Catching Spies and Paying Parking Tickets with Joe Navarro The Behavioral Analysis Program The Like Switch: An Ex-FBI Agent's Guide to Influencing, Attracting, and Winning People Over by Jack Schafer Advanced Interviewing Techniques: Proven Strategies for Law Enforcement, Military, and Security Personnel by Joe Navarro Steve Ross (Literary agent) Robin Dreeke Three Minutes to Doomsday by Joe Navarro How China Uses LinkedIn to Recruit Spies Abroad The Gift of Fear : Survival Signals That Protect Us from Violence by Gavin De Becker  
On This Episode We Discuss: 0:00 - 10th year anniversary podcast! 2:38 - Robin’s book Sizing People Up 3:43 - Why trust is ultimately what matters 5:33 - Perry’s speech at SEVillage 7:45 - Changing the context of how you view your situation (And the world) 10:35 - How you choose who to engage when speaking to an audience 11:10 - Stage hypnosis 13:15 - Why you need to make every statement about the other person 14:50 - Why we always act in our best interest and understanding what that means for others 17:28 - How you can use social engineering in real-life social situations (And how to mitigate manipulation) 22:44 - The differences between the alcohol, tobacco, and firearms industries  27:25 - The most effect technique for listening 28:08 - The Black Badge Contest winners  29:05 - How the Black Badge works and why it’s so high pressure 30:03 - Techniques for building rapport 33:17 - Having so many people fill the room at DEF CON 36:22 - Protecting data and how changing culture has to start from the top 41:10 - Career prospects and how to find the right company to work for 44:38 - The value of writing to build credibility and get more clients  46:55 - Phishing education and incentivizing positive action 49:45 - Taking time to figure out people’s strengths and top 3 priorities of people you’re working with 50:45 - Why loving your product, believing in what you’re selling, and knowing it will help people is crucial to selling a product 54:32 - Dealing with fatigue while vishing (And taking breaks) 58:04 - What makes a great social-engineer 1:00:00 - Perry’s Book 1:03:37 - A technique for catching 3 spies (Coming soon)  Connect with Them Robin Dreeke on LinkedIn Robin Dreeke on Twitter Perry Carpenter on LinkedIn Perry Carpenter on Twitter  Links: Sizing People Up (Book)  Transformational Security Awareness: What Neuroscientists, Storytellers, and Marketers Can Teach Us About Driving Secure Behaviors (Book) The Code of Trust (Book) KnowBe4 (Perrys Company) People Formula (Robin’s Company) Episode 99 Episode 78 Episode 42 Episode 20 Joe Navarro DEF CON SEVillage Orlando 2020 Stephanie Paul  Amanda Berlin
Bio: On This Episode We Discuss: Who Stephanie is and what she does How Stephanie produced, cast, and directed the launch of the Calvin Klein CK1 Fragrance in New Zealand at age 21 Stephanie’s acting role in the film Iron Sky How Stephanie started her company by accident The psychology tool “Stimulus Value” and the importance of understanding it The top traits we look for when communicating with other people The importance of knowing WHY we’re delivering a message and delivering it in a way that’s beneficial to your audience How Stephanie develops stories with her clients and teaches them how to use their emotions as tools Emotional intelligence Why laughter is the most contagious biological behavior we have Laughter yoga Stephanie’s workshop in February of 2020 and why you NEED to come A few books Stephanie recommends  
Dr. Jessica Barker runs a cyber security consultancy and, with a background in sociology, specializes in the human side of cyber security. She is especially interested in attitudes and behaviors in relation to cyber security, and her work is focused on communication, awareness, behavior and culture. On this episode we discuss things like: How can we make info sec more human centric? Why are we failing so much? Should shame and fear be used in training? And so much more.  
Chris Voss is an author, and professor. His is also a former FBI hostage negotiator, the CEO of The Black Swan Group Ltd, and co-author of the book, Never Split the Difference. Chris discusses: What are negotiation skills? How are they useful in every day life What is tactical empathy What is a black swan? Can you really use these skills to save lives? So much more!!   Chris can be found on his website: and you can also find him on Twitter at: He recommended a few books for us this month: The Rise of Superman: Decoding the Science of Ultimate Human Performance by Steven Kotler The Talent Code: Greatness Isn't Born. It's Grown. Here's How. by Daniel Coyle The Culture Code: The Secrets of Highly Successful Groups by Daniel Coyle
Gregg Henriques is a psychologist and professor with expertise in depression, suicide and personality disorders. He developed a new theoretical system for psychology and joins us today to share it with us. As we discuss his theory we will talk about: His new theory of psychology The 4 interlocking peices and how we can apply them in every day life How to build a C.A.L.M Narrator So much more....   You can find out more about Gregg on his website: as well as his articles on Psychology Today   Gregg recommends we read: The Mindful Path to Self-Compassion: Freeing Yourself from Destructive Thoughts and Emotions by Christopher K. Germer
Chase Hughes is an ex-military Chief that wanted to learn how to better the study of influence. He wanted to see if he could teach anyone to use these skills fast and with precision.  Join us this month as we discuss this very topic with Chase and try to answer: Can we train people in influence like we train animals? Can we control our own minds to condition ourselves to not be influenced? Can we change how we react to fear, anger or other emotions? So much more... You can follow Chase on his Twitter account: Check out Chase's book. The Ellipsis Manual  and also his book recommendation, Be the Pack Leader by Cesar Milan
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