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The Talent Blueprint

Author: Beamery

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Every company wants world-class talent – but what does it really take to build a culture for it? From hiring the best to encouraging the bold, how can we build a culture that attracts and retains top talent? Join your host, Sultan Saidov, Co-founder of Beamery, as we take a behind-the-scenes look at how the world’s top talent innovators are creating incredible talent experiences, moving the needle on DE&I, and attracting, engaging, retaining and developing the skills they need to make talent a competitive business advantage. This podcast is for business leaders who understand the value of creating a talent-first culture, as well as HR and TA executives looking to do it at the highest level. Welcome to The Talent Blueprint: Your guide to building a talent-first, skills-based organization. Presented by Beamery. Learn more https://beamery.com/
43 Episodes
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Beth Tyndall, Chief People Officer at Ontario Teachers’ Pension Plan, explains how her team is helping the organization succeed by focusing on developing leaders and building a supportive culture. She shares how they use data and AI in their talent acquisition process, and how learning and growth are built into everyday work.Listen to the episode to hear how Beth is thinking about:Defining leadership behaviours that drive performance in a changing worldBalancing digital skills with experienced talent’s judgementTalent planning, and closing skills gaps, with the right insightsUsing AI in talent acquisition to filter-in and enhance human capabilitiesHelping people grow and adapt in a changing world“The skills that got us here won’t necessarily be the skills that get us there. You have to create a culture where people feel safe to explore, be curious, and embrace change.”
Jonna Sjövall, Global Head of Talent Attraction and Junior Talent at UBS, talks to Beamery’s Sultan Saidov about hiring for skills and potential, building an employer brand that resonates with recruiters as well as candidates, and having a shared vision as a team. Listen to the episode to learn more about: The importance of quality data when it comes to recruiting & workforce agilityThe changing nature of Talent Acquisition in Financial ServicesUsing technology to build talent communities – and empower recruitersBringing two employer brands together when companies merge The campaign Jonna is most proud of… “We need to be outcome focused. We need to really think about: what problem are we solving for the business right now? And what problem are we solving for the bank for the future, or for the long term?” 
Margot Slattery, Global Head of Diversity, Inclusion, Belonging and Social Sustainability at ISS A/S, explains what her job involves, her interesting path to getting there, and how her organization is putting something “behind the words” when it comes to building a global company of belonging.She speaks to host Sultan Saidov about:Enriching communities through employment and educationCareer progression and talent mobility as a route to unlocking employee potentialUsing technology to connect with people globallyThe power of data in making better decisions, and proving impact.“I’ve had that experience where I joined an organization and somebody unlocked my skills and my opportunities. I think it’s fundamental. It’s so important that we think about that all the time.” 
Jeff Pole runs Warden, an AI assurance provider that evaluates and communicates the trustworthiness of AI systems, with a particular focus on HR technology. Their platform does continuous auditing and testing for AI risks, such as bias, and helps support businesses to be compliant – particularly around new AI regulations – and build trust through transparency.In this conversation, Jeff talks to Sultan about: The changing nature of AI and automation in HR, and the associated risksThe process of continuous auditing, and testing for bias in AI modelsTransparency as a core theme in relevant regulations and guidelines Building trust in models and through user experiences The importance of explainability in AI-powered systems Using AI to actually reduce bias in hiring and other HR processes“There’s also a win-win opportunity here: Where the people-based processes the AI might be complementing are not necessarily what we should be emulating … We know there’s a huge amount of unconscious bias in human processes; for example, in hiring. And the AI can, if carefully designed and properly used, actually be an improvement on that status quo.”– Jeff Pole, Co-founder & CEO, Warden AI
Hear from Jenn Vigliotti, Director, Head of Global Leadership, Product & Go-to-Market Recruiting at Sonos, on the importance of candidate experience at the tech brand – and how they get Hiring Managers and TA aligned. Jenn tells Sultan why the tech brand has made stellar candidate experiences core to its talent strategy, how her Exec Search background has helped facilitate that approach… and how being a competitive synchronized ice skater in her youth has made her who she is today. Learn more about: Skills-based hiring approachesDifferentiating your tech brand in a competitive talent marketBuilding equitability into the hiring processUsing your company values to shape talent experiencesCreating a TA team that can be themselves at work ❤️The Talent Blueprint podcast is for business and HR leaders who want to build talent-first, skills-based organizations. In each episode, Beamery co-founder Sultan Saidov chats with industry experts who share their insights and experience around using talent to create a competitive business advantage.Subscribe today and receive episodes every two weeks to guide you to become a talent-first organization, on Apple Podcasts, Spotify, or Captivate. Discover more episodes of The Talent Blueprint podcast here.
Elle Lebourg, Global Head of Talent Acquisition at Hilti Group, is also a career coach – and she has found that her training in coaching has opened up new ways of thinking about leadership, hiring, and HR in general. Listen to this fascinating conversation between Elle and Sultan to learn more about how a varied career path and ‘coaching mindset’ opens opportunities, plus: The value of hiring for potential – and the power of curiosityBuilding the future for TA, as trusted talent advisorsHow Hilti is repositioning the construction industry in its EVPProgrammatic advertising to targeted talent poolsPartnerships that make a positive social impact, while closing skills gapsThe Talent Blueprint podcast is for business and HR leaders who want to build talent-first, skills-based organizations. In each episode, Beamery co-founder Sultan Saidov chats with industry experts who share their insights and experience around using talent to create a competitive business advantage.Subscribe today and receive episodes every two weeks to guide you to become a talent-first organization, on Apple Podcasts, Spotify, or Captivate. Discover more episodes of The Talent Blueprint podcast here.
AI is a hot topic in HR – and our Talent Blueprint guests have had plenty to say about it. Listen to this episode for some interesting insights about the role of AI in HR (and HR in AI) from the talent leaders who have joined us this season…Art Lokerson, HR Product Management Director for Talent Acquisition at Wells FargoStefan Begall, Group Head of Talent at Telia CompanyDavid Brammer, former Global Head of Talent Acquisition at OcadoAdam Artar, Director of Global Talent Acquisition, Edwards LifesciencesDarren Peiris, VP & Group Head of Recruitment at National GridAsh Walvoord, Head of Talent Management at VerizonSarah Keisling, Associate Vice President, Talent Management and HR Operations at Banner HealthJami Sinick, Vice President Talent Acquisition at Banner HealthNazim Unlu, Global People and Organization Director at Novartis,Guillermo Miranda, HR & Tech expert Discover what these industry leaders think about the benefits and challenges of using AI in recruitment, talent management and workforce planning, and how we ensure that we don’t lose the human touch when we bring automation to HR processes. The Talent Blueprint podcast is for business and HR leaders who want to build talent-first, skills-based organizations. In each episode, Beamery co-founder Sultan Saidov chats with an industry expert who shares their insights and experience around using talent to create a competitive business advantage.Subscribe today and receive episodes every two weeks to guide you to become a talent-first organization, on Apple Podcasts, Spotify, or Captivate. 
In this episode, Nazım Ünlü, Global People and Organization Director at Novartis, shares his thoughts on organizational transformation, and why we should question the role of HR – and get better at “unlearning” in order to be successful. Nazım and your host Sultan Saidov discuss: The changing landscape of HR, and the need for HR professionals to adapt traditional practices.The power of technology, particularly AI, in providing HR with easy access to strategic data – and shaping the future of the function.How HR can own and use workforce data, and the importance of creating a tangible use case for HR data.Looking at roles based on skills and experiences, rather than predefined job descriptions.Recent forays into internal talent mobility initiatives, and letting employees find their own upskilling paths… particularly in response to changing skill demands.Listen now to learn more about the evolving role of HR, the impact of technology on workforce data, and the need for HR professionals to embrace continuous learning – and unlearning. The Talent Blueprint podcast is for business and HR leaders who want to build talent-first, skills-based organizations. In each episode, Beamery co-founder Sultan Saidov chats with an industry expert who shares their insights and experience around using talent to create a competitive business advantage.Subscribe today and receive episodes every two weeks to guide you to become a talent-first organization, on Apple Podcasts, Spotify, or Captivate. Discover more episodes of The Talent Blueprint podcast here.
On this exciting episode of the Talent Blueprint podcast, Sultan speaks to TWO Talent leaders from Banner Health, a non-profit Health system. Hear Jami Sinick, Vice President of Talent Acquisition, and Sarah Keisling, Associate Vice President, Talent Management and HR Operations, talk about how they work together in order to bring in the skills the organization needs today… and in the future.  Listen now to discover: How they are building talent pipelines at Banner Health, with a view to what happens after people joinHow looking at “career pathways” has led to different ways of thinking about how to integrate Talent Management with Talent AcquisitionHow they think about agility in talent decision-making, and when to hire for skills or develop for skills (versus needing qualifications)The mindset shifts needed to embrace skills-based talent managementHow technology is facilitating talent development programs, and how they engage employees and managers in digital transformationHow to create inclusion in the communities and areas you recruit from.As well as advice they would share to people taking their career paths… and things they wished every CEO and executive knew about their departments. The Talent Blueprint podcast is for business and HR leaders who want to build talent-first, skills-based organizations. In each episode, Beamery co-founder Sultan Saidov chats with an industry expert who shares their insights and experience around using talent to create a competitive business advantage.Subscribe today and receive episodes every two weeks to guide you to become a talent-first organization.Discover more episodes of The Talent Blueprint podcast here.
In this episode of the Talent Blueprint, Art Lokerson, HR Product Management Director for Talent Acquisition at Wells Fargo, shines a light on some of the ways the bank – and financial services in general – has responded to the rapidly shifting talent and technological landscape. Listen to this episode to learn more about:  How technology is helping to meet customer and candidate needs at Wells Fargo, with AI aiding personalization at scale.The evolution of Talent Acquisition, and how TA is anticipating future skills needs rather than just replacing existing roles. Why Talent Acquisition is integrating more with Talent Management, learning development, promotions, and gig work.How insights from AI and other tools will make recruiting leaders more anticipatory and proactive in working with business partners.Programs for transitioning military and underrepresented communities, and silver medallists. “Our candidates are expecting a customer grade experience every time we have an interaction. They expect our ATS to be as dynamic as our ATMs.” – Art LokersonThe Talent Blueprint podcast is for business and HR leaders who want to build talent-first, skills-based organizations. In each episode, Beamery co-founder Sultan Saidov chats with an industry expert who shares their insights and experience around using talent to create a competitive business advantage.Subscribe today and receive episodes every two weeks to guide you to become a talent-first organization, on Apple Podcasts, Spotify, or Captivate. Discover more episodes of The Talent Blueprint podcast here.
Do you know why HR leaders need to be more like the Italian grandmother who got really good at making ristrettos…? Guillermo Miranda, Talent Management expert, Digital Adoption & AI Transformation Leader, and a partner and advisor to several companies, speaks to Sultan Saidov about why AI, talent agility, human-centricity, non-traditional perspectives, and being able to learn (and unlearn) are all organizational advantages in 2023 and beyond. Listen to the episode now to learn more about: The importance of skills in today’s talent landscape How a design thinking workshop changed Guillermo’s entire outlookThe connection between a fixed mindset and a traditional (relational) databaseFeeling the fear and doing it anyway, when it comes to new technologies.  The Talent Blueprint podcast is for business and HR leaders who want to build talent-first, skills-based organizations. In each episode, Beamery co-founder Sultan Saidov chats with an industry expert who shares their insights and experience around using talent to create a competitive business advantage.Subscribe today and receive episodes every two weeks to guide you to become a talent-first organization, on Apple Podcasts, Spotify, or Captivate. Discover more episodes of The Talent Blueprint podcast here.
Listen as host Sultan Saidov speaks to Adam Artar, Director of Global Talent Acquisition at Edwards Lifesciences, about the real impact TA can have on people – patients as well as candidates and employees – and how his company is growing the skills they need to succeed as a business, and improve lives.  Sultan and Adam discuss the unique attributes of the medical devices industry, finding (and developing) niche skills with a distinct employer brand proposition, embracing a new model for TA, and creating your own talent market for the future. In this episode, learn more about how Adam and Edwards Life Sciences: Focus on keeping potential candidates ‘warm’ and being front of mindBuilt Recruiter Academies and a center of excellence for Talent Acquisition Collaborate between functions for better talent outcomesGet more from their Talent CRM with smart integrations. “It is rather fascinating to see the number of skills that we have a need for, not just today, but three, five years down the road… and understanding that it’s going to impact patients’ lives, it's going to impact families' lives long-term, because of the skills and because of the devices and products that we’re building.” – Adam Artar The Talent Blueprint podcast is for business and HR leaders who want to build talent-first, skills-based organizations. In each episode, Beamery co-founder Sultan Saidov chats with an industry expert who shares their insights and experience around using talent to create a competitive business advantage.Subscribe today and receive episodes every two weeks to guide you to become a talent-first organization, on Apple Podcasts, Spotify, or Captivate. Discover more episodes of The Talent Blueprint podcast here.
Listen as host Sultan Saidov speaks to Stefan Begall, Group Head of Talent, Telia Company, about leading from a distance, the new role of Talent Acquisition, extending employee tenure, the importance of dedicated career coaches, the results of the ‘war for talent’, and increasing internal hires. “It’s neither sustainable nor financially sane to keep looking across the fence and not having your glasses on when looking at your own already existing workforce.” In this episode, learn why Stefan believes: AI is an opportunity, not a threat, to HREmployees have their own part to play in staying employableYou need to “build the plane while you fly it” Transparency (and good data) is crucial to talent managementHarmonizing your job role architecture is a bit like a fruit salad...  🤔🍎“Ideally our entire workforce should be part of our talent pool and, now that we are putting a content-based and skill-based job role architecture in place across our entire footprint, it gives us a totally different visibility of what we actually have access to.” The Talent Blueprint podcast is for business and HR leaders who want to build talent-first, skills-based organizations. In each episode, Beamery co-founder Sultan Saidov chats with an industry expert who shares their insights and experience around using talent to create a competitive business advantage.Subscribe today and receive episodes every two weeks to guide you to become a talent-first organization, on Apple Podcasts, Spotify, or Captivate. Discover more episodes of The Talent Blueprint podcast here.
Host Sultan Saidov speaks to Darren Peiris, VP & Group Head of Recruitment at National Grid, about building a best-in-class recruitment function, hiring for skills to deliver diversity as well as longevity, and why learning agility matters so much.   Darren discusses working proactively with hiring managers, owning your own career path, and the importance of great leaders. Discover: Some of the unique aspects about working (and recruiting) at National GridDarren’s views on when to build, borrow or buy talentHow automation frees recruiters up to have richer conversations  The power of giving employees information about ‘where they stand’. “Where I want to be able to head as an organisation is that we’re bringing people in with depth and breadth, which means that these are the individuals who can do five to six, seven different roles. Something that I'm a huge fan of is learning agility.” – Darren PeirisThe Talent Blueprint podcast is for business and HR leaders who want to build talent-first, skills-based organizations. In each episode, Beamery co-founder Sultan Saidov chats with an industry expert who shares their insights and experience around using talent to create a competitive business advantage.Subscribe today and receive episodes every two weeks to guide you to become a talent-first organization, on Apple Podcasts, Spotify, or Captivate. Discover more episodes of The Talent Blueprint podcast here.
Listen as host Sultan Saidov speaks to Ashley Walvoord, Head of Talent Management at Verizon, about her career so far, the HR team and strategy at Verizon, and the challenges she has faced – and overcome – when rolling out employee-focused initiatives.  Sultan and Ash talked all things internal mobility, employee engagement, and AI in HR…  as well as how her team at Verizon constitutes a “Swiss army knife” for the company’s talent needs. In this episode, learn more about: How Industrial-Organizational (I.O.) Psychology can be applied to HR The importance of a holistic approach to talent managementWhy a Job Architecture is a crucial foundation for talent transformationHow to integrate Diversity, Equity, and Inclusion (DE&I) in talent processes, and make a positive impact on talent pools“Our goal is not to have the most perfect Job Architecture to brag about, but rather to have the Job Architecture that unlocks possibilities and opens the door for all sorts of downstream opportunities and benefits.” – Ash WalvoordThe Talent Blueprint podcast is for business and HR leaders who want to build talent-first, skills-based organizations. In each episode, Beamery co-founder Sultan Saidov chats with an industry expert who shares their insights and experience around using talent to create a competitive business advantage.
In the first episode of season three of the Talent Blueprint podcast, host Sultan Saidov speaks to David Brammer, the former Global Head of Talent Acquisition at Ocado and founder of Bondu, which aims to make it easier for organizations to understand and rehire their former employees.  Sultan and David talked all things boomerang hiring, integrating HR tech products with tools like Teams and Slack, getting the most out of a Talent CRM and building meaningful talent communities, and aligning recruiters to hire for skills. Tune in to learn more about: The value of a consistent exit process and getting feedback from leaversHow to manage alumni data correctly, and attract them back into the businessThe role and future of Artificial Intelligence in Talent Acquisition Developing the Recruiter of tomorrow, and the importance of the human touch… “Not enough companies face into workforce planning; not enough companies have a decent narrative with their TA teams about the future.” – David BrammerThe Talent Blueprint podcast is for business and HR leaders who want to build talent-first, skills-based organizations. In each episode, Beamery co-founder Sultan Saidov chats with an industry expert who shares their insights and experience around using talent to create a competitive business advantage.
This episode features an interview with Kevin Stapp, SVP and  Global Head of Talent Management at Conde Nast, and your host, Sultan Saidov, Co-Founder and President at Beamery. Kevin is a Human Resources executive with global experience in leading people strategies and delivering results in diverse environments. A passionate and energetic team player with the proven ability to deliver bespoke people solutions to suit specific business needs.Kevin discusses how Conde Nast uses their inclusion index, how “lateral agility” is improving leadership, and how they have helped navigate their employees through significant change within a now globally integrated organization. About Conde Nast:Condé Nast is a global media company, home to iconic brands including Vogue, The New Yorker, GQ, Glamour, AD, Vanity Fair and Wired, among many others. The company's award-winning content reaches 88 million consumers in print, 419 million in digital and 432 million across social platforms, and generates more than 1 billion video views each month. The company is headquartered in New York and London, and operates in 32 markets worldwide including China, France, Germany, India, Italy, Japan, Mexico and Latin America, Russia, Spain and Taiwan. Launched in 2011, Condé Nast Entertainment is an award-winning production and distribution studio that creates programming across film, television, social and digital video and virtual reality. Key Takeaways:Measuring DE&I with the “inclusion index” What Conde Nast is doing to promote inclusive leadershipOrganizational transformation vs talent managementThe importance of lateral agility Quote:“One of the big focus areas is what we’re calling “lateral agility”. Because what we found is we've certainly moved the needle in terms of the improvement of leadership and management in terms of what would be called vertical leadership in terms of the leadership of their teams and really focusing on elements such as the quality of feedback and career development and how they're supporting their teams.And we've seen major improvement in that regard. But the area where we see the opportunity is that the most successful leaders are spending just as much time collaborating in a highly effective manner with their cross-functional peers.” - Kevin StapSponsorThe Talent Blueprint is brought to you by Beamery. Beamery's Talent Lifecycle Management Platform makes it possible for companies to deliver more human talent experiences and unlock the skills and potential of their global workforce using industry-leading AI. Learn more at beamery.com.LinksConnect with Kevin on LinkedInConnect with Sultan on LinkedIn
This episode features an interview with Tami Wolownik, Head of People & Organization at Siemens Mobility, and your host, Sultan Saidov, Co-Founder and President at Beamery. Tami has over 15 years of experience with the company, having started as an HR principal in 2004. Since then, she has assumed progressive responsibility, working with many different Siemens entities before landing with Siemens Mobility in 2017. Before joining Siemens, Tami worked as a Director of Human Resources and Customer Service in the printing industry.Tami discusses Siemens Mobilitiy’s focus on mental health, becoming attractive to talent by making a sustainable global impact, and how upskilling internally can prevent future talent gaps. About Siemens Mobility:Siemens Mobility has been a leader in seamless, sustainable, reliable, and secure transport solutions for more than 160 years.“As a leader in transport solutions, we shape connected mobility. The mobility environment is being shaped by three megatrends: climate change, population growth, and digitalization.These trends demand seamless, sustainable, reliable, and secure mobility solutions to ensure a high quality of life for 9.6 billion people worldwide by 2050. And those people will aspire for seamless transportation from the first to the last mile. Digitalization is helping us to master these trends and continuously transform the way we travel. Therefore, we are constantly innovating our portfolio in our core areas: rolling stock, rail automation and electrification, intelligent traffic systems, related services, and turnkey projects – to shape the future of mobility.”Key Takeaways:How Siemens Mobility has transitioned to the “New Normal”Establishing a culture of inclusivity and innovation Attracting talent by making a global impact Upskilling internally to fill future roles Quote:“We truly do believe that resilience and relevance for the future is critical, because I honestly believe that the roles we have now are not the roles we're going to have in the future. And as more automation comes into our manufacturing processes, the employees who are administering or facilitating or making that process happen are going to have to have more skills to do that as well. So again, let's build the expectation now that you're required to learn and that it's going to be good and it's going to be beneficial, and hopefully that'll catch, but we're on that journey like others as well.” - Tami WolownikSponsorThe Talent Blueprint is brought to you by Beamery. Beamery's Talent Lifecycle Management Platform makes it possible for companies to deliver more human talent experiences and unlock the skills and potential of their global workforce using industry-leading AI. Learn more at beamery.com.LinksConnect with Tami on LinkedInConnect with Sultan on LinkedIn
This episode features an interview with Bettina Deynes, Global Chief Human Resources Officer at Carnival Corporation and your host, Sultan Saidov, Co-Founder and President at Beamery.  Bettina brings a background of business leadership and strategic planning to Carnival. As Global CHRO, she is responsible for attracting, retaining, and rewarding talent; leading more collaborative approaches with the operating companies to optimize our HR functions and further leverage best practices; as well as enhancing the company culture and leading the organization’s Diversity, Equity, and Inclusion efforts.Bettina discusses how she steered through pandemic challenges within the cruise industry, the culture of trust and diversity at Carnival, and how she is using her position of influence to provide opportunities to the disenfranchised. About Carnival Corporation:Carnival Corporation & plc is a global cruise company and one of the largest vacation companies in the world. Our portfolio of leading cruise brands includes Carnival Cruise Lines, Holland America Line, Princess Cruises and Seabourn in North America; P&O Cruises (UK), and Cunard in the United Kingdom; AIDA Cruises in Germany; Costa Cruises in Southern Europe; Iberocruceros in Spain; and P&O Cruises (Australia) in Australia.These brands, which comprise the most recognized cruise brands in North America, the United Kingdom, Germany and Italy, offer a wide range of holiday and vacation products to a customer base that is broadly varied in terms of cultures, languages and leisure-time preferences. We also own a tour company that complements our cruise operations: Holland America Princess Alaska Tours in Alaska and the Canadian Yukon. Combined, our vacation companies attract 10 million guests annually. Key Takeaways:What happens when HR becomes "the table" in times of crisisHow Carnival steered through its unique challenges during the pandemic with Bettina's leadershipHow Bettina is contributing to a culture of trust and diversity Changing the cultural narrative around the ethnic hierarchy aboard a Carnival cruise ship Quote:“I remember in the early days when it was very gloomy and we didn't know what was gonna happen, and I remember I said, we can use this time just to feel bad for ourselves and or we can use this time to our benefit and to come back stronger than ever. And how about really focusing on our culture. Understanding that DE&I is at the foundation of that culture. This is the time that we have to really listen, listen to, understand, and to learn about the experience of being on board.” – Bettina DeynesSponsorThe Talent Blueprint is brought to you by Beamery. Beamery's Talent Lifecycle Management Platform makes it possible for companies to deliver more human talent experiences and unlock the skills and potential of their global workforce using industry-leading AI. Learn more at beamery.com.LinksConnect with Bettina on LinkedInConnect with Sultan on LinkedIn
This episode features an interview with Lori Mix, SVP Talent Acquisition at ibex, and your host, Sultan Saidov, Co-Founder and President at Beamery.  Lori is a self motivated, adaptable, and high-energy professional who leads recruiting through change and challenge. She is a strategic problem-solver who envisions smart solutions and executes with urgency across all levels of her organization. Lori discusses how she measures success, the three pillars of the talent lifecycle,  and how her team is working to create positive experiences for both their employees and their clients. About ibex:ibex delivers innovative business process outsourcing (BPO), smart digital marketing, online acquisition technology, and end-to-end customer engagement solutions to help companies acquire, engage, and retain valuable customers. Today, ibex operates a global CX delivery center model consisting of 34 operations facilities around the world, while deploying next-generation technology to drive superior customer experiences for many of the world’s leading companies across retail, e-commerce, healthcare, fintech, utilities, and logistics. ibex leverages its diverse global team of over 30,000 employees together with industry-leading technology, including its Wave X platform, to manage nearly 200 million critical customer interactions, adding over $2.2B in lifetime customer revenue each year and driving a truly differentiated customer experience. To learn more, visit our website at ibex.co and connect with us on LinkedIn.Quote:“We incorporate our tools and technology and AI to create an experience that allows us to be nimble and flexible, so that we can bring people in quickly and give them a good experience. And at the same time, deliver to our clients and be nimble and flexible for them, but also give them a good experience as well.” - Lori Mix –TimeStamps**(03:51) - Innovating talent acquisition **(08:50) - Setting candidates up for success**(13:56) - Lori’s priorities for the future of hiring **(17:38) - What has changed in the talent experience?**(18:30) - Advice from Lori SponsorThe Talent Blueprint is brought to you by Beamery. Beamery's Talent Lifecycle Management Platform makes it possible for companies to deliver more human talent experiences and unlock the skills and potential of their global workforce using industry-leading AI. Learn more at beamery.com.LinksConnect with Lori on LinkedInConnect with Sultan on LinkedIn
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