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The Tech Talks Daily Podcast

Author: Neil C. Hughes

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Fed up with tech hype and buzzwords? Looking for a tech podcast where you can learn and be inspired by real-world examples of how technology is transforming businesses and reshaping industries?

Keep informed of the latest business and tech trends by listening to stories of other people in your field and how they are overcoming challenges with emerging technologies. Learn from the guest's actionable tips, and lessons learned to obtain greater clarity and how you can leverage technology.

In this daily tech podcast, Neil interviews tech leaders, CEOs, entrepreneurs, futurists, technologists, thought leaders, celebrities. I have also teamed up with Citrix and its Citrix Ready partners to reveal how they are solving problems together while building the future of work.

We discuss how tech trends such as AI, machine learning, 5G, IoT, AR, VR blockchain, crypto, and digital transformation strategies are already reshaping our world.

Guests from every industry educate listeners through sharing their road to success, startup stories, and how technology transformed their business and life. Join me for a daily dose of optimism and motivation as I prove that technology really does work best when it brings people together.
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When Aman, Steve, and Jon first launched Toast as a consumer payments app for restaurants, they quickly found that they were blocked at every turn by tired, dated, legacy point of sale systems and that restaurants of all sizes were in search of a better solution. One that was easy to deploy could be accessed from anywhere, and intuitive to use. In July of 2013, they launched Toast Point of Sale. Built on Android and based in the cloud, Toast was quickly embraced by the restaurant community in our hometown of Boston and grew quickly from there. Through word of mouth the growth of our community continued to accelerate. In fact, to this day, 1 out of every 5 new restaurants on Toast comes as a referral from an existing customer. Today they remain passionately focused on serving our community of restaurateurs. I wanted to learn more about the story behind Toast and the evolution of restaurant tech as consumer preferences develop. Steve Fredette is President and co-founder of Toast, where he leads product and innovation initiatives. Prior to Toast, he worked on mobile app development before the iPhone came out, creating the first Flickr and Shoebuy.com apps. At Endeca, now Oracle, he co-founded their mobile commerce business, building the product team and driving sales, marketing, and services to over $10 million in revenue in two years. Today, we talk about the growth of voice ordering will impact restaurants in 2020. We also explore how technology up levels the customer experience in a restaurant setting.  
The International Trademark Association (INTA) is a global association of brand owners and professionals dedicated to supporting trademarks and related intellectual property (IP) to foster consumer trust, economic growth, and innovation. Members include more than 7,200 trademark owners, professionals, and academics from 191 countries, who benefit from the Association's global trademark resources, policy development, education and training, and international network. I try to use this podcast to unite the tech and business community to share insights and overcome real-world challenges with technology. So, when I heard that the International Trademark Association had a unique podcast focusing on innovation and intellectual property that featured Audrey Dauvet as a host, I felt compelled to find out more. I wanted to learn how Audrey uses the medium to give the floor to individuals with a 360-degree vision to help brand owners, IP lawyers, and marketing and finance professionals (and beyond!) stay curious and agile in an ever-evolving environment. The host of Brand & New joins me on the Tech Talks Daily Podcast to discuss the intersection of innovation and intellectual property, the impact of new technology on brand owners, intellectual property offices, and consumers. We also explore the ways she has and hoped to change her listeners' perceptions. Audrey also built and implemented its anti-counterfeiting programs deployed in key markets around the world. She then became Vice President Legal, Compliance & Corporate Affairs for Pernod Ricard Americas, in New York.
d1g1t is an enterprise-level wealth management platform engineered to meet the needs of all firms providing investment advice, managing investment portfolio or selling wealth management products to individual investors and families. d1g1t has already signed 11 clients responsible for managing approximately CAD$50 billion of assets under management (AUM). The company signed its first US client - BBR Partners - ranked #8 on Barrons’ Top 50 RIA Firms for 2019. The company is currently speaking with several large banks and building on its momentum to expand its footprint in the U.S. The firm also recently announced a strategic partnership with CI Financial, an independent Canadian company offering global asset management and wealth management advisory services. As part of the agreement, CI will deploy the d1g1t technology platform across the firm’s advisory businesses and is making an equity investment in d1g1t equal to 9.5% of the company. This builds upon their Series A financing which saw Purpose Financial, Extreme Venture Partners, Portag3, Illuminate Financial, angel investors and d1g1t clients invest over CAD$12M to fund the continued growth of its enterprise wealth management platform. I felt compelled to find out more about how d1g1t is transforming this space through technology. An Internationally recognized Quant and Fintech entrepreneur, Dr. Dan Rosen is also an Adjunct Professor of Mathematical Finance at the University of Toronto, and was the first Director of the Center for Financial Institutions at the Fields Institute. Dan has also worked with numerous financial institutions around the world, lectures extensively on risk and portfolio management, financial engineering, and Fintech innovation, and has authored numerous research publications and several patents. In 2010, he was inducted a Fellow of the Fields Institute for his “outstanding contributions to the Fields Institute, its programs, and to the Canadian mathematical community”. Dan was the co-founder and CEO of R² Financial Technologies, acquired by S&P Capital IQ in 2012.
ABBYY is an innovator and leader in artificial intelligence (Al) technology including machine learning and natural language processing that helps organizations better understand and drive context and outcomes from their data. The company sets a goal to grow and strengthen its leadership positions by satisfying the ever-increasing demand for AI-enabled products and solutions. Its technologies are used by thousands of enterprises in finance, insurance, transportation, healthcare and other industries, helping organizations make intelligent business decisions. Research firm Cognilytica reported that between documents, images, emails, online data, and videos, up to 90% of the content in the enterprise is in the form of unstructured data, which is growing at an astounding 55%-65% per year. At the recent ABBYY Content IQ Summit in Nashville, attendees learned about the use of A.I. to transform and process unstructured and structured data. This is extremely important because if you think about any customer-facing process, it consists of unstructured content. ABBYY Chief Innovation Officer Anthony Macciola joins me on the Tech Talks Daily Podcast to share how businesses are leveraging A.I. enabled skills to understand enterprise content and processes. Deloitte, KPMG and other companies will be there sharing their experiences using A.I. in their content. We discuss the future of automation and the impact of robotic process automation (RPA), and how businesses are leveraging AI-enabled skills to understand enterprise content and processes to make intelligent business decisions.
For over 20 years ComplianceLine has been the premier provider of ethics and compliance solutions. ComplianceLine’s continuous improvement culture and pursuit of quality over short term profit affords clients the industry’s best tools in assisting the identification of unethical, illegal and questionable behavior. The ComplianceLine team provides helpline and sanction screening services in 50,000 locations worldwide through highly trained, tenured, and caring compliance- minded professionals focused on improving the lives of our clients through excellent service. ComplianceLine clients include many of the largest healthcare and higher education organizations in the world. Giovanni Gallo, Co-CEO of ComplianceLine, joins me on The Tech Talks Daily Podcast. We explore the use cases and how technology is transforming multiple industries. I also learn why these services are critical across industries from higher education to energy to finance and insurance. Giovanni Gallo's career has included working in innovative startups and advising multinational companies on strategic growth initiatives. While guiding growth-oriented healthcare providers (home health, infusion, institutional pharmacy, and healthcare IT). This enabled him to understand the impact that compliance can have as a key driver of quality and key to helping organizations achieve their mission. As Co-CEO and Chief Development Officer of ComplianceLine, Giovanni enjoys seeing people thrive in the workplace by developing solutions that enable compliance professionals to be more effective in their jobs so they can successfully protect their teams and meaningfully serve their missions.
Solve.Care is a global healthcare blockchain technology company. Using innovative approaches, they are working to solve the complex problems that plague healthcare around the world. The Solve.Care journey began when they realized that the current healthcare system is failing us. Too complex and involving too much bureaucracy, the system is unbearable, even for the healthy. If you or a loved one becomes ill, then you unavoidably become mired in an endless cycle of attempting to coordinate medical care. For these reasons, they began to build a patient-centric platform, one that actually connects people, and coordinates benefits, care, and payments. Since setting off on this journey, they have built a global community of tens of thousands and growing. Today, the core Solve.Care team numbers over 100 full-time specialists, working worldwide, with hundreds more contractors and advisors. Solve.Care was also awarded the Most Innovative Blockchain Project Award at the Blockchain Life 2019 Forum in Singapore. Solve.Care CEO Pradeep Goel is a healthcare executive with a relentless focus on improving the administration, coordination, quality, and efficiency of care. He is also armed with over 25 years of healthcare experience as CEO, COO, CIO and CTO in insurance, benefits administration and public programs. Pradeep has been passionate about designing and building solutions for public programs, such as Medicaid, the Children Health Insurance Program, Medicare, SNAP/TANF, the Child Welfare Program, and other health insurance and health information exchanges. In his time, he has built four healthcare IT companies and taken them to the top of Deloitte’s Technology Fast 500, INC500/5000 fastest-growing companies vlists multiple times. Pradeep is also in the rankings of the 100 Most Promising Entrepreneurs Worldwide, as compiled by Goldman Sachs. I invited Pradeep onto this tech podcast to learn more about Solve Care and what motivated him to establish a decentralized healthcare platform built on blockchain technology.    
As consumers, we have an insatiable desire for instant gratification. Any book, TV show, movie, or album that pops in your head can be on your device in seconds. You can grab a date on Tinder, meal on OpenTable, flight to Paris, hotel room all using the smartphone. But as a business, how can you meet these rising expectations? Supply chain professionals are feeling the pressure of customer demands for faster, cost-effective, and more transparent delivery. On today's podcast, I want to explore the very real pressures that are preventing supply chain professionals from meeting the expectations and demands of today's consumers. A recent study called the "Delivery Economy Uncovering Misalignment In the Supply Chain" by project44 revealed that 73% of supply chain professionals are pressured to improve and expand delivery capabilities, requiring improved collaboration across stakeholders. I felt it was a topic I had to learn more about. project44 CEO Jett McCandless joins me on the podcast and shares how he has been creating a digital infrastructure to eliminate inefficiencies. As project44's founder and CEO, I also learn how he has seen the problems in the logistics and delivery space firsthand every day for 20 years. project44 is the world's leading advanced visibility platform for shippers and logistics service providers. It also connects, automates, and provides visibility into key transportation processes to accelerate insights and shorten the time it takes to turn those insights into actions. Jett reveals how customers are leveraging the power of the project44 cloud-based platform and increasing operational efficiencies, reducing costs, improving shipping performance, and delivering an exceptional Amazon-like experience to their customers. Connected to thousands of carriers worldwide and having comprehensive coverage for all ELD and telematics devices on the market, project44 supports all transportation modes and shipping types, including Parcel, Final-Mile, Less-than-Truckload, Volume Less-than-Truckload, Truckload, Rail, Intermodal, and Ocean.
Sierra Wireless is the world's largest maker of wireless embedded modules and gateways and has shipped more than $150million devices worldwide. Sierra Wireless has helped thousands of companies connect millions of things and machines to the internet with customers ranging from energy to automotive to healthcare and enterprise. Whether it is a solution to help a business securely connect edge devices to the cloud, or a software/API solution to help manage processes associated with billions of connected assets, or a platform to extract real-time data to make the best business decisions, Sierra Wireless works with their clients to create the right industry-specific solution for their next IoT endeavor. Marc Overton is responsible for Sierra Wireless Solutions and Services and joins me on today's episode of The Tech Talks Daily Podcast. Marc joined Sierra Wireless in 2017 from Cisco Jasper, where he was Managing Director, Global Innovation and Sales for the Cisco IoT business. Prior to this role, he was Head of Global Operator Strategy & Business Development at Cisco Jasper. Before joining Cisco Jasper, Marc was SVP and Co-GM, EMEA for First Data, where he launched connected payment solutions, and VP of Wholesale and IoT at EE, where he ran the MVNO business, which included 27 mobile partners hosting more than 6.5 million subscribers and generating 2.5 million IoT connections. Earlier in his career, Marc held senior positions at Orange, as well as Hutchison 3G UK, Europe's first 3G mobile operator. Marc earned his undergraduate degree in Politics from the University of Exeter, an MPhil in International Relations from the University of Cambridge, and a Master of Business Administration from Henley Management College.  
In the age of AI, cloud computing, big data, analytics and mobile, anything seems possible. But creating real value fast means having the courage to act on the big ideas, and it means having the ability to rapidly and reliably build high-quality software that translates vision into reality. You bring the former. Originate the software development partner brings the latter. “To us, success in innovation is never about having great ideas -- those are common. It’s about executing on those ideas in a way that compels people to avail themselves of that innovation. To do that, we must infuse design into every aspect of our business, from engineering to operations, and we’re thrilled to have Mirco lead us in this effort.” Brent Cohen, CEO of Originate. The concept-to-launch innovation firm is behind some of the most meaningful digital transformations for both blue-chip firms and startups. But when I learned that the company has brought on renowned designer Mirco Pasqualini as its Global Head of Design, I felt compelled to invite him onto the show. Mirco brings 25 years of experience leading a wide variety of clients in their design journeys. Most recently, he was Head of Design at Ogilvy for 6 years. He’s also held positions with R/GW and Arc Worldwide, and published a book in 2018, Agencies & Brands in the Experience Economy. I learn more about how Originate designs and builds bespoke digital products to solve complex problems for the world’s most recognizable legacy brands and leading startups. As the technology industry's secret weapon for innovation, we also discuss how Originate guides organizations in future-proofing their businesses by turning disruptive ideas into real-world opportunities.
Women are taught at a young age to be alert and aware in the real world, but now are learning to be more concerned with the data they are sharing online too. With women-centric apps including period and pregnancy trackers sharing sensitive data with Facebook or even employers, it is no surprise that women are concerned with their data privacy. In fact, according to a recent IBM survey conducted by The Harris Poll, 83% of women feel it's important to be able to opt-out of having their data shared with third parties, while only 69% of males say the same. Other interesting highlights from the report 82% of females say it's important companies use encryption and identity theft protection security measures; 72% of males say the same 77% of female say it's important to have the ability to fully take back or retrieve personal data; 68% of males say the same 88% of females are concerned that their pictures shared on social media are compromised; 70% of males say the same 95% of females are concerned that their medical history is compromised; 86% of males say the same I invited IBM's CTO of Data Privacy. Cindy Compert onto the podcast to discuss the survey. We also discuss why consumer apps should be focusing on women's concerns over data privacy. Cindy is a technical visionary driven by wanting to make a difference around the world, advancing the health, safety, and well-being of others. She believes that Data Security and Privacy are key enablers to realizing the benefits of the digital and Cognitive enterprise. Cindy is also an active member of the International Association of Privacy Professionals (IAPP), a Certified Information Privacy Manager/Certified Information Privacy Technologist, and co-author of “Information Governance Principles and Practices for a Big Data Landscape”. Report Details Harris Poll: www.ibm.biz/harrisprivacy2019 IBM Institute for Business Value, "Build Your Trust Advantage" study: www.ibm.biz/buildtrust
ExpressVPN recently revealed that 60% of Brits still feel unprepared for Brexit in its "Brexit: Consumer Digital Readiness Report." The study looks at the digital impacts of Brexit — including online shopping, access to content and data protection — and consumers' understanding of these issues. It also reveals that most British do not fully comprehend the implications of Brexit, and 62% think that Facebook bears some responsibility for the outcomes of Brexit. "There's a lot of discussion about Brexit, but what's missing is conversations around the potential digital impacts," said Harold Li, vice president, ExpressVPN. "With digital technology impacting almost every aspect of consumers' daily lives, it is no wonder that many, especially Millennials, are concerned about Brexit's impacts on their digital habits." Millennials have also consistently had the most concerns across all three digital impacts of Brexit: online shopping, accessing content, and data protection. Millennials are also almost twice as likely to be worried about the digital implications of Brexit, with more than 80% of Millennials sharing concerns. Interestingly, Baby Boomers have consistently ranked the lowest when it comes to awareness of the potential digital impacts of Brexit across all topics. Yet, they also claim to be the most prepared for Brexit, as compared to other age groups. 65% of Baby Boomers said they do not understand the full implications of Brexit, but 52% said they feel personally prepared for Brexit. The study was conducted by Propeller Insights on behalf of ExpressVPN. It was done in September 2019, with more than 1000 consumers in the UK, ages 18+. All survey responses were nationally represented to the UK population for age, gender, ethnicity, and region. See the overall raw data here, and the age breakdown of data here. Harold Li joins me on my daily tech podcast to reveal more insights from the report and talk about the road ahead for ExpressVPN
The insurance industry is a 5 trillion dollar market worldwide that is highly digitizable. With a data-driven business model, a company called Getsafe sees itself as a technology company active in the insurance industry - not the other way around. The company based in Heidelberg, Germany, is using technology and artificial intelligence to help people identify, organize and protect what they care most about in life: With a few clicks, customers can learn about, buy, and manage insurance on their smartphone – simple, social and fair by design. Using a radical mobile-first approach, Getsafe has already achieved app usage rates four times higher than those of direct digital competitors: 35% of customers return to the app every month. Smart algorithms helps to identify insurance fraudsters at an early stage and to objectively design the insurance process for customers again. Together with partners such as Munich Re and venture capital investors such as Earlybird, Getsafe is building one of the world's leading digital insurers. The company was founded in 2015 by Christian Wiens (CEO) and Marius Blaesing (CTO). I invited Marius on the show to learn more about the story behind GetSafe. As the CTO and Co-founder of Getsafe technology and prototyping are what gets Marius fired up. I learn more about the digital insurance provider that is becoming the market leader for millennials in Germany and about to expand throughout Europe.
Spacemesh is a fairly-mined programmable cryptocurrency platform powered by a novel proof-of-space-time (PoST) consensus protocol which is provenly secure, proof-of-work free, race-free, and highly incentive-compatible. The platform is designed to achieve three main objectives; to create a fair cryptocurrency that will become a global means of payment; to ensure the fair distribution of that cryptocurrency; and to establish a global programmable infrastructure for tokenized apps, communities and economies. Spacemesh is created, maintained, and secured by ordinary people from around the world who run the software on their existing desktop computers. Anyone can join the decentralized Spacemesh blockchain computer without requiring permission, simply by committing some of the free space on their hard-drives. Running energy-density proof-of-work (PoW) computations or buying a dedicated expensive mining hardware is not required. I wanted to find out more about how it is resistant to Application-specific integrated circuits (ASICs) and has fewer barriers-to-entry than proof-of-stake (PoS) based blockchains. I also wanted to learn more about its vision to become the core Internet protocol for blockchain computation and is fully open-sourced. Spacemesh co-founder Aviv Eyal joins me on the show to talk about the road ahead for the company. I learn how this entrepreneur and technologist has a passion for building consumer digital products and services that are useful, innovative, easy to use, and have a great user experience. Aviv is also a universalist software designer that has a track-record building high-quality full-stack systems, native apps, server, and backend stacks all the way from conception, design, project management to production, and users growth with small teams and limited resources. Over the years, he has been serving mainly in Co-Founder/CTO roles in innovative startups, where he always makes hands-on product and technology contributions while also driving the higher-level strategic technology decisions, team building, and growth, and IP.
Virtual Instruments recently evolved into Virtana and continues to deliver the industry's only real-time monitoring and AIOps platform for mission-critical IT infrastructure — from the data center to the public cloud. Virtana is the result of products and technologies from several different companies coming together: Virtual Instruments, Load Dynamix, Xangati and most recently Metricly and Netuitive. The combination of these entities has allowed us to become a leading provider of hybrid infrastructure monitoring, analytics and automation solutions. John Gentry, Chief Technology Officer and SVP Business Development at Virtana returns to the Tech Talks Daily Podcast to share his unique perspective on the latest buzz-worthy technology: AI-assisted IT operations, also known as AIOps. Much like the hype cycle we experienced with the cloud a few years back, we're now moving past the buzzword phase and into the reality of meaningful "smart technology" initiatives such as AIOps. John has witnessed that people are slowly but surely understanding that this technology may not be the 'easy button' they initially thought it was, but he can also speak to the value of true AIOps for helping companies maintain their extremely complex IT systems, thus resolving IT issues before a single customer is impacted. John also talks about the rebranding of the company and their mission to provide unprecedented visibility into the performance, health, and utilization of hybrid IT infrastructure — empowering their customers to guarantee the performance and availability of their mission-critical applications and proactively prevent application slowdowns and outages.  
Conga is the leader in end-to-end Digital Document Transformation (DDX). The Conga Digital Document Transformation Suite drives segment-leading ROI by simplifying and automating intelligent data, documents, contracts, signing and reporting. In a nutshell, the company has a reputation for automating business productivity through end-to-end Digital Document Transformation. Conga recently made two announcements that captured my attention in the tech headlines. The first is a recent study with Vanson Bourne that found that the key to unlocking the potential of digital transformation is something organizations spend countless hours in every day, but may easily overlook: documents. In fact, documents are so imperative to a business’ success that according to the research, 89% of organizations say the key to successful digital transformation is getting a grip on their everyday documents. Conga also recently announced an integration with Salesforce Manufacturing Cloud to help manufacturing companies better their sales processes and achieve greater visibility in the contract process – a key step in successful digital transformation. Daniel Incandela is CMO at Conga and a former guest which officially makes him a friend of the show. I invited him back onto this daily tech podcast for a much-needed catch-up. A creative, strategic thinker, Daniel has more than 15 years of digital and marketing industry leadership experience. Daniel has led creative teams across myriad industries including the arts, sports and entertainment, sales, cloud, and marketing automation, which has earned him industry awards and a designation on the prestigious Indianapolis Business Journal’s Forty Under 40 list. Daniel also previously served as CMO at Return Path, and held leadership roles at the Indianapolis Motor Speedway, ExactTarget, and Salesforce Marketing Cloud.
Kula Partners is an agency that helps B2B manufacturers digitally engage buyers, serve customers, and outsource their competition online and Synchrostack enables organizations using WooCommerce to integrate their online store to any other system in their business. I wanted to learn more about how Kula Partners is committed to helping B2B manufacturers craft digital experiences that transform how they engage buyers, serve customers, and outpace their competition online. So I invited them onto the show and they happily obliged. Jeff White, the co-founder of Kula Partners and developer of Synchrostack and he joins me on the show today. Jeff is a cool Canadian who provides real-world examples of how technology is transforming businesses and reshaping industries, especially in the international manufacturing sector. A User Experience (UX) and usability expert, Jeff began building sites for the web over 25 years ago. He leads the design and development practice at Kula Partners, Canada’s first Platinum HubSpot Partner agency. A number of years ago, Jeff returned to NSCAD University as a sessional professor, bringing his understanding of web standards to a new generation of design students. Jeff is also a passionate advocate for usability and an open web that is accessible to everyone, Jeff frequently speaks on web design, usability, accessibility, marketing and sales at events such as HubSpot’s Inbound conference. He is also the co-host of The Kula Ring, a weekly podcast that focuses on talking technology, marketing and sales with some of the most interesting minds in manufacturing marketing. However, in today's episode of the Tech Talks Daily podcast, Jeff shares how he leverages technology with his manufacturing clients and how he helps them overcome challenges with emerging technology.  
Imagine you're surfing the web to read about the latest round of political debates, catch the score from last night's football game, or even make a simple online purchase -- all pretty common mobile activities. Would you expect any of the websites you visit to inject malicious code or malware on your device? Probably not. Well, it turns out you might want to think again, as sites that appear to be "good" may not be as safe as you think. Nearly half of the internet's most popular websites are deemed "risky," according to Menlo Security's 2018 State of the Web Report. Even more troubling, at least 42% of the sites have used server software known to be vulnerable to cybersecurity attacks, had distributed malware or even launched attacks at some point in the past, or had suffered a security breach within the past 12 months. I invited Kowsik Guruswamy, CTO at Menlo Security, to discuss known critical issues with popular websites and the potential impact for users? Kowsik also sheds light on how 10% of "good" websites are actually bad, how the web browser, or other site functionalities, serve as one of the primary conduits for delivering malware, and what can be done to easily defend against these issues. Kowsik also considers himself as an entrepreneur, polyglot hacker, app tinkerer, DevOps dude, cloud whisperer, startup advisor, speaker, and a blogger/writer. With a diverse hands-on experience in product development and vision, including gaming, network & application security, performance, NoSQL, cloud, DevOps and polyglot frameworks. I learn how he also has a unique perspective on connecting unrelated dots together in unique ways. A passionate, lead-by-example kind of CTO that can inspire a team to do amazing things.    
After seeing Sanja Kon at Magento Live in Amsterdam talking about the future of online payments, and the role of UTRUST in that future, I invited her onto my daily tech podcast. Thankfully, she said yes. At UTRUST, they believe digital currencies are the money of tomorrow. Utrust helps merchants easily accept digital currencies for goods and allows buyers to pay with them. One merchant at a time, they are revolutionizing how payments happen. For merchants, reaching a growing base of customers using digital currencies is easy: online or off. In a recent conversation with Gary Vaynerchuk about how emerging technologies such as blockchain will affect businesses, he advised, "Anybody in the middle, from the person that makes the product to the person that consumes the product, is vulnerable. Technology is coming after you, and if you're in the middle, you need to pay attention to that statement." Crypto cuts out the middleman, and lets merchants keep more of their profit margin. Getting an edge on the competition is easy with their ready-to-be integrated API & plugins for major e-commerce platforms - and with the ability for our dev team to tailor it to your business. The Utrust platform went live in 2019 when football club S.L. Benfica came on board as the first merchant and the first major European football club to accept cryptocurrency. Utrust has since added Phone House Portugal to its growing list of merchants. Sanja Kon is a senior digital executive with more than ten years and has previously worked at eBay and Pay Pal. She is also a TEDx speaker and leadership coach. Sanja shares her vast experience in developing and executing global digital strategy, delivering sustainable revenue growth in multinationals within the E-Commerce, Fintech and telecommunication industries. As the V.P. of Global Partnerships at UTRUST, Sanja's primary focus is to partner with key international players to improve the accessibility of digital assets and increase cryptocurrency merchant adoption.
Virgil Wong is the global practice head of DX/Creative at HGS Digital, a digital transformation company. He is also co-founder of Medical Avatar LLC, a digital health company creating time travel simulations to improve healthcare delivery, reduce health care costs, and improve outcomes. HGS Digital has built a reputation for helping enterprises create simple, frictionless digital experiences that solve complex problems. They help businesses increase revenue, engage customers, optimize operations, and improve people's lives. The company also provides the strategy, design, and technology needed to successfully become a digital innovator in your industry. A recent Adobe report found that a majority of CMOs (64%) are making customer experience (CX) and digital transformation a priority. Implementing the right digital strategy is more important than ever. I invited Virgil onto my daily tech podcast to talks about the emerging/2020 trends in digital customer experience and digital marketing. While "digital transformation" has become a buzzword, I learn how HGS Digital makes it happen with technology-agnostic, high-end digital strategy and solutions that create frictionless customer experiences and solve complex business problems such as: Converting more online shoppers to buyers Growing CPG brands' direct to consumer sales platforms Helping the largest healthcare insurance companies innovate CX Automating and simplifying online travel bookings Helping Fortune 100 companies, such as McDonald's, build positive online reputations Virgil talks about all this and much more on today's episode. After listening, please share your thoughts, expertise, and insights by contacting me.
Zapevo is a data-driven platform for luxury goods (new & pre owned) and services, empowering customers with an AI driven valuation tool. The help company enables customers to enjoy a high value shopping experience, without overpaying for their goods. A unique feature is its value prediction model, based on Artificial Intelligence / Machine Learning algorithms. But I wanted to learn more about the human story behind the Vietnamese startup scene. Ari Pham is the founder of WatchSignals. Her tech startup is bringing transparency in the niche market of pre-owned luxury watches. WatchSignals is a meta-search and comparison platform to enhance the shopping experience of watch collectors, buyers, investors with price analysis and prediction of luxury watches with the help of A.I. and Machine Learning
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Comments (3)

Neil Parker

I enjoy listening to Tech Blog Writer while washing dishes or cooking.

Aug 3rd
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Neil Parker

Fascinating concept & episode. Thoroughly enjoyed it, thanks!

Jun 18th
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