Search is changing—and fast. With AI-generated answers now appearing at the top of platforms like Google and Bing, venue owners need to start thinking beyond traditional SEO. In this episode of The Venue Podcast, Kinsey Roberts and Lindsay Lucas dig into AI search visibility and what it means for wedding venues moving forward. You’ll learn what AI search actually is, how it’s different from standard search results, and—most importantly—how to position your venue to stay visible and competitive in a changing digital landscape. We cover: 🤖 What AI search results are and how they’re generated 📉 Why relying on your website alone may hurt your visibility 📈 Easy ways to boost your venue’s relevance in AI-driven searches 🧠 Content strategies that work with both algorithms and couples ⚠️ What venue owners should do now to future-proof their online presence If you're wondering how your venue can stay ahead of the curve and keep showing up when couples are planning online, this episode is your roadmap. Resources Mentioned in this Episode: Marketing against the grain podcast Rick Mulready Connect with Kinsey and Lindsay: Website Instagram Kinsey's email: kinsey@shecreatesbusiness.com Lindsay's email: hello@thelindsaylucas.com
Episode Summary: Your Google Business Profile might be one of the most overlooked tools in your venue’s marketing strategy—but it shouldn’t be. In this episode of The Venue Podcast, Kinsey Roberts and Lindsay Lucas break down how wedding venue owners can fully optimize their Google Business Profile to improve visibility, build trust with potential clients, and drive more qualified inquiries. Whether you're just claiming your profile or looking to take it from “meh” to magnetic, this episode walks you through practical steps that will make your venue easier to find and more enticing to book. What we cover: ✅ The importance of your Google Business Profile in local search 📸 What photos to post (and how often!) 📝 Must-fill fields that help you show up in search ⭐️ How to collect and leverage reviews 📍Common mistakes venue owners make (and how to fix them) If you're relying solely on social media or your website to get found, you're missing a huge opportunity. This episode will help you make your venue stand out where it matters most. Connect with Kinsey and Lindsay: Website Instagram Kinsey's email: kinsey@shecreatesbusiness.com Lindsay's email: hello@thelindsaylucas.com
The detailed breakdown of Kinsey's Tech Stack to run her wedding venue, Vista View Events for less than $400/month. Here's the List: Creative & Design Tools Canva Pro - $20/month All social media content (Instagram carousels, Facebook posts, Reels covers) Photo editing and headshot retouching PDF guides and digital products Physical printed materials (thank you cards, planners, branded envelopes) Client Management System Dubsado - $20/month Central CRM for all client relationships Contract and agreement storage Client portal functionality Custom lists and client-specific resources Inquiry form creation and website embedding AI-Powered Productivity Suite Three AI Tools - $56.66/month total ChatGPT Pro ($20/month): Primary AI assistant Claude ($20/month): Alternative AI perspective Perplexity ($16.66/month, paid annually): Research and fact-checking Business Communications OpenPhone - $64/month Professional business phone line on personal device Business hours automation Custom voicemail messages Text messaging capabilities Multiple number and user management Alternative mentioned: Grasshopper as backup option Financial Management QuickBooks - $35/month Essential bookkeeping software Tax preparation streamlining Monthly reconciliation capabilities Key advice: Start early, even with minimal revenue Website & Online Presence Squarespace - $22.33/month (annual billing) Website hosting and management E-commerce capabilities for future products Built-in email system (though not used) Integration with other tools Email Marketing & Client Communication FloDesk - $64/month Beautiful, customized client emails Automated check-in sequences Annual "wedding year" celebration emails New client follow-up automation Integration with lead capture system Automation & Integration Zapier - $29/month Connects Dubsado inquiry forms to FloDesk sequences Automated workflow triggers Eliminates manual data entry Set-and-forget functionality Professional Email & Productivity Google Workspace - $25.50/month Professional email addresses (@vistaviewevents.com) Gmail interface with business features User management capabilities Multiple inbox organization Scheduling & Appointments Acuity Scheduling - FREE Automated booking system Tour and consultation scheduling Final walkthrough coordination Phone call appointments Cost-saving tip: Included with Squarespace subscription Key Takeaway: Budget-Friendly Total investment under $400/month for a established venue Strategic tool selection based on actual usage Annual payment discounts when available Tool Selection Philosophy: "The tool that works is the one you actually use" 1. Regular business audits to eliminate unused subscriptions 2. Focus on integration and automation over individual features Growth Considerations: Tech stack has evolved over 9 years of business Started with much lower monthly investment Each tool serves multiple purposes to maximize value
In this short and sweet episode, Kinsey Roberts and Lindsay Lucas tackle one of the most frequently asked questions from venue owners: “Should I put my pricing on my website?” We get straight to the point and unpack the pros, cons, and strategic considerations that come with displaying (or not displaying) your pricing online. Whether you're a brand new venue navigating your first inquiries or a seasoned pro refining your booking process, this quick listen will help you make an informed and confident decision. In this episode, we cover: Why there's no one-size-fits-all answer How your pricing strategy impacts your lead quality Ways to display pricing (without scaring people off) The hidden power of transparency in today’s market Tune in for a fresh perspective and a few practical tips that will save you time, headaches, and maybe even a few awkward inquiry emails. Connect with Kinsey and Lindsay: Website Instagram Kinsey's email: kinsey@shecreatesbusiness.com Lindsay's email: hello@thelindsaylucas.com
Every week, another beautiful venue closes its doors within the first few years. The reason? It's the costly mistakes made before ever welcoming the first guest. In this episode, Lindsay pulls back the curtain on the 7 most expensive missteps first-time venue owners make and provide actionable strategies to avoid them. Whether you're in the dreaming phase, applying for funding, ready to sign a lease or even a seasoned venue owner, this episode will save you time, money, and heartache by learning from others' expensive lessons. Key Takeaways 🎯 Market research isn't optional 💰 The MVP approach saves money 📊 Know your real numbers 🏢 Location is more than rent ⚙️ Systems prevent disasters 📱 Marketing starts before opening 🧠 Mindset matters Links + Resources mentioned in the episode: Funding 101 Profit planner Operations Overhaul Free resources Freebie: Pre-Launch your venue Kinsey and Lindsay both offer custom market analysis for 1:1 clients. Email Kinsey at kinsey@shecreatesbusiness.com or email Lindsay at hello@thelindsaylucas.com
Feeling like your dream of owning a wedding venue is slipping away? Take a breath — and don’t give up. In this solo episode, Lindsay Lucas, wedding venue consultant, shares a powerful mindset shift that could change everything: You don’t have to build the dream all at once. You just have to start smart. If traditional funding options said "no," it might be time to go back to the drawing board and explore building your venue in phases — a strategic, sustainable approach that reduces financial risk, opens more funding doors, and even comes with added benefits like spreading out tax liabilities over several years. You’ll learn: Why “no” from a bank isn’t the end — it’s feedback for your plan How breaking your project into 2–3 realistic phases can get you to the finish line faster The long-term financial and operational upsides of a phased approach How to regroup, rethink, and relaunch your venue dream without losing momentum Whether you’re in the early dreaming stage or facing obstacles mid-build, this episode will help you realign with your vision and move forward — wisely. Connect with Kinsey & Lindsay: Website Instagram
"Bookings are down for this year" - sound familiar? If you've been watching your lead pipeline slow to a trickle while refreshing your inbox hoping for inquiries, this episode is your lifeline. Kinsey and Lindsay are pulling back the curtain on three strategies that are actually working to generate wedding venue leads right now (not the same tired advice you've heard a million times). Grab your notebook (seriously, you'll want to take notes!) as Kinsey breaks down: 📱 Strategy #1: Leverage Social Media Consistently Learn the exact content formula that moves couples through their buyer's journey - 40% awareness content, 40% consideration content, and 20% decision content. Plus, discover how to use automation tools like ManyChat to be the fastest responder in your couples' DMs. 🤖 Strategy #2: Optimize for AI Search & SEO Visibility Traditional SEO is evolving rapidly. Find out how to position your venue for AI search tools like ChatGPT, Claude, Perplexity, and Google's Gemini. We'll share specific tactics for creating AI-friendly content that gets your venue found. 🤝 Strategy #3: Network & Collaborate Strategically Move beyond random networking events. Learn how to deepen relationships with your vendor partners, host meaningful gatherings at your venue, and become the go-to connector in your market. Whether you're an aspiring venue owner or a seasoned pro looking for fresh ideas, this episode delivers actionable strategies you can implement today. Resources mentioned: ManyChat (for social media automation) Claude by Anthropic ChatGPT Perplexity Google's Gemini AI Got questions or want to share your success? Find us on Instagram @yourvenueexperts or email us at shecreatesbusinesspodcast.com P.S. Would you attend a venue owners conference in Colorado? Let us know - we might just be planning something special! 👀
In this episode Lindsay answers a listener's question, "Should my wedding venue accommodations be in a separate LLC?" If you're running (or planning) a venue with onsite lodging, this episode is a MUST-LISTEN 🎧 Lindsay breaks down exactly why smart venue owners separate their accommodations into their own LLC: Liability protection (because wedding drama ≠ lodging issues) Different insurance needs = different coverage Cleaner financials = better business decisions Exit strategy flexibility (sell one, keep the other!) This listener question came at the perfect time - so many of you are adding accommodations or considering it. Don't make the mistake of lumping everything together! Connect with Kinsey and Lindsay Website Instagram
In this episode, Kinsey Roberts and Lindsay Lucas break down the key steps for wedding venue owners considering selling their business. With an increase in inquiries about buying and selling venues, they share practical advice based on real experience. Key Takeaways: Get your financials organized first - Buyers want to see actual profit, not just potential. Have your gross and net revenue clearly documented and ready for scrutiny. Prepare for thorough due diligence - Serious buyers will conduct what feels like a "financial cavity search." Be organized with all paperwork, documentation, and proof of income. Decide your selling strategy early - Determine if you're selling just the business, just the real estate, or both together. This affects your entire approach and gives you flexibility later. Get a professional business valuation - Hire a third-party evaluator with venue or hospitality experience, or start with DIY options like bizequity.com to reduce attorney hours. Ensure legal compliance - Review all licenses, permits, zoning requirements, and existing contracts with vendors and employees before listing. Manage your expectations - Buyers purchase based on current profit, not future potential. If they're buying for potential, expect a lower price since they'll be doing the work to realize that potential. Consider your personal brand - If you've built the venue around founder content and personal branding, start shifting to venue-focused content well before selling, as buyers see no equity in your personal brand. Prepare emotionally - Selling is an emotional journey for both parties. Don't take buyer questions personally - they're seeking facts, not criticizing your management. Use NDAs properly - Any serious buyer should be willing to sign a non-disclosure agreement. If they won't, they're not serious.
THIS IS PART TWO OF OUR TWO-PART PODCASTS ALL ABOUT ANSWERING THE QUESTION: How do you make your wedding venue stand out during tours? Are your venue tours not converting the way you'd hoped? You're not alone. Most venue owners focus solely on aesthetics during tours, but the venues consistently booking at premium rates understand something crucial: the tour experience is fundamentally a neurological journey. In this episode, Kinsey and Lindsay break down the three neural systems that factor into venue decision-making and reveal why couples actually make their venue choice within the first 90 seconds of experiencing your space. You'll discover how to create a multi-sensory experience that hits all five senses, learn to identify and eliminate "sensory dead zones" in your tour route, and understand how to create emotional anchors that help couples visualize their future wedding at your venue. We're also sharing practical strategies for reducing decision fatigue, specific examples of how to incorporate scent and sound into your tours, and actionable steps you can implement immediately to improve your conversion rates. This isn't about spending thousands on renovations - it's about working strategically with what you already have to create an unforgettable experience that moves couples from "maybe" to "yes."
Are your venue tours not converting the way you'd hoped? You're not alone. Most venue owners focus solely on aesthetics during tours, but the venues consistently booking at premium rates understand something crucial: the tour experience is fundamentally a neurological journey. In this episode, Kinsey and Lindsay break down the three neural systems that factor into venue decision-making and reveal why couples actually make their venue choice within the first 90 seconds of experiencing your space. You'll discover how to create a multi-sensory experience that hits all five senses, learn to identify and eliminate "sensory dead zones" in your tour route, and understand how to create emotional anchors that help couples visualize their future wedding at your venue. We're also sharing practical strategies for reducing decision fatigue, specific examples of how to incorporate scent and sound into your tours, and actionable steps you can implement immediately to improve your conversion rates. This isn't about spending thousands on renovations - it's about working strategically with what you already have to create an unforgettable experience that moves couples from "maybe" to "yes." Shop Venue Owner's Favorite Resources: https://stan.store/yourvenueexperts Connect On Instagram Email Kinsey and Lindsay: kinsey@shecreatesbusinesspodcast.com hello@thelindsaylucas.com
In this episode, Kinsey dives into a fascinating Harvard Business Review article that reveals why only 5% of social media content goes viral—and how you can strategically increase your odds. Discover the powerful SPREAD framework that breaks down viral content into six key dimensions: Socially useful, Provocative, Replicable, Emotional, Ambiguous, and Distributive. From Duolingo's viral owl to Taylor Swift's cryptic album drops, learn how major brands engineer shareability into their campaigns. But going viral isn't just about creating buzz—Kinsey explores the critical backend systems you need in place to handle sudden traffic spikes and avoid the pitfalls that can crush unprepared businesses. Plus, she tackles the honest question every business owner wonders: Should going viral actually be your goal? This episode is for venue owners looking to create content that truly connects and spreads to the right audience. Resources mentioned: Harvard Business Review SPREAD framework article Jay Baer's "Youtility" Book Marcus Sheridan's "They Ask You Answer" Book What's your take on going viral? Share your thoughts with us @yourvenueexperts
In part two of our venue survival strategies series, we're diving deep into what actually works when bookings are down and cash flow is tight. We cover diversification strategies beyond just "host more events" (including why Kinsey might be too precious about being wedding-day-only events), smart debt management tips, and the real talk about where to spend vs. save your marketing dollars right now. Lindsay shares client success stories about adjusting payment structures to increase bookings, while Kinsey gets honest about her own struggles with leadership mindset during tough times. We also tackle the psychology of team management, including how Donald Miller saved his company by being transparent with his team (spoiler: they helped save the business). Key takeaways: Why cutting your marketing budget is the worst thing you can do The 3-6-12 month projection strategy you need to implement NOW How to leverage your property assets you didn't know you had When to hire financial help vs. DIY (hint: stop white-knuckling your cash) Links: Link to our PDF with 50 non-wedding event ideas Link to our past episode on revenue diversification strategies.
In this episode, I'm pulling back the curtain on one of the most powerful (yet overlooked) tools in your venue business arsenal. As both a venue owner and marketing coach, I've seen firsthand how proper market analysis can transform a struggling venue into a confident, thriving business. Book Kinsey to Perform YOUR Market Analysis Here You'll discover: Why checking competitor prices once a year isn't nearly enough (and what you're missing when you do) The exact step-by-step process I use to analyze my venue's market position How to translate market insights into revenue-generating action steps The surprising competitive advantages most venues completely overlook Real examples of how small adjustments based on market analysis led to significant booking increases Whether you're just starting out or looking to elevate an established venue, this episode will give you the tools to position your business more strategically, price more confidently, and get out of the "reactive venue owner" trap. Ready to become the venue that others are scrambling to compete with? Let's dive in. Connect with Kinsey: kinsey@shecreatesbusinesspodcast.com Book Kinsey to Perform YOUR Market Analysis Here
In this episode of The Venue Podcast, we tackle the critical topic of venue survival during challenging economic periods. Drawing from extensive industry research and our own experiences as a venue owner and venue consultant, we offer a roadmap for navigating slower booking seasons—whether you're experiencing a true economic downturn or just a temporary lull. We dive into interesting market shifts affecting the wedding industry, including: - Why 85% of couples are making decisions based on economic pressures - The surprising continued rise of micro-weddings since 2020 - Changing social norms around smaller, more personalized celebrations - How Gen Z and Millennial couples are reshaping wedding expectations This episode provides practical strategies for venue owners to stay competitive, including creating smart tiered pricing packages that maintain profit margins while appearing more affordable to budget-conscious couples. We share candid insights about our own business pivots and the importance of differentiating your venue beyond just day-of-week pricing. Whether you're struggling with bookings or simply want to future-proof your venue business, this episode offers valuable insights on adapting to current market realities without compromising profitability. And don't miss part two (coming 5/26/25), where we'll explore diversification strategies, alternative revenue streams, and psychological approaches to team management during slower periods. Connect with Lindsay and Kinsey: Instagram: Your Venue Experts Email Lindsay - hello@thelindsaylucas.com Email Kinsey - kinsey@shecreatesbusinesspodcast.com
Dreaming of building your wedding venue from the ground up? In this episode, I’m breaking down exactly what new venue owners need to know about funding in today’s market — including the latest curveballs from the SBA, how DSCR loans work, and my go-to digital tools to prep your funding package. If you're serious about starting your venue the right way, this is a must-listen! Mentioned in this episode: Funding 101 Venue Acquisition Guide Connect with Kinsey and Lindsay Website Instagram
Ever wondered who’s behind the scenes shaping our journey and pushing us to grow? In this episode, Lindsay is pulling back the curtain and sharing the mentors, teachers, and thought leaders who have influenced her most in the last year—both personally and professionally. From industry experts to unexpected sources of wisdom, you’ll hear who she’s learning from right now and how their insights are helping her evolve. Whether you're looking for guidance or just curious about where she gets her inspiration, this episode might just introduce you to your next favorite mentor. Mentioned in this episode: Pace Morby Codie Sanchez Ed Mylett Justin Prince Make Wellness Gina with Cowboy Leisure - Reel Saloon Shannon McKinstrie - Good Content Lindsay’s personal instagram Connect with Kinsey and Lindsay Website Instagram
Show Notes In this informative episode, Lindsay shares what she would tell her best friend if she were navigating a first time purchase of an existing wedding venue. Lindsay gives you invaluable insights on where to find these listings, proper etiquette, and the best first steps to take once you've found a business of interest. This episide will help you approach venue acquisition with confidence and clarity to get your journey started. Resources Mentioned Lindsay's venue acquisition guide Connect with Kinsey and Lindsay Website Instagram
Show Notes: Join us as Kinsey pulls back the curtain on her personal business education journey! In this value-packed episode, discover the diverse sources shaping Kinsey's business strategy—from luxury fashion houses and high-end brands to Target's innovative designers and today's most influential marketing experts. Learn how these cross-industry insights can transform your business approach, marketing strategy, and brand positioning. Whether you're a small business owner, entrepreneur, or marketing professional, you'll walk away with actionable lessons from some of the most successful brands and marketers in the world. Tune in to expand your business perspective and unlock new growth opportunities by learning from unexpected mentors across the business landscape. Mentioned in this episode: Gary Vee Marcus Sheridan - They Ask You Answer - Endless Customers - latest book Sheer Luxe Jade Holland Cooper McGee and Co Yvonne Lafleur MNTN Media Connect with Kinsey and Lindsay Website Instagram
In the latest episode of The Venue Podcast, we dive into the topic of client gifting strategies for venue owners, emphasizing the balance between thoughtfulness and budget. Our hope in today’s episode is to inspire venue owners to implement or refine their gifting strategies, ensuring you make a lasting impression on your clients. Here's a closer look at the insights and tips shared: Client Gifting as a Dual Purpose Tool: We underscore that gifting is not just an act of kindness but also a strategic marketing move that helps in building stronger relationships with clients and promoting your venue through positive word-of-mouth. Nine Creative Gift Ideas: Customized Welcome Gift Baskets featuring local treats, personalized notes, and a bottle of champagne. Personalized Stationery, useful for wedding planning notes or thank-you cards. Regional Wedding Magazine Subscriptions, providing inspiration and local vendor options. Spa Gift Certificates for relaxation during the stressful wedding planning process. Custom Sketch of Your Venue, a keepsake item for couples to cherish. Comprehensive Wedding Planning Books to assist in the organization and planning. Personalized Wedding Ornaments, a festive reminder of their special day. Monogrammed Items, offering a personal touch that celebrates the couple's union. Custom Spotify Playlists, a free and thoughtful way to share music that might resonate with the couple's journey. Strategic Gifting Moments: Upon Booking: A gesture of welcome and excitement about their decision. After the First Planning Meeting: Offering practical items like notepads or stationery. During Stressful Milestones: A spa certificate to encourage relaxation. Six Months Before the Wedding: Checking in and reminding couples of your support. During the Final Walkthrough: Providing vow books as a thoughtful touch. One Month Before the Wedding: Focusing on relaxation-focused gifts. A Week Before the Wedding: Building excitement with a custom playlist. On the Wedding Day: A small, personalized gift as a token of appreciation. After the Honeymoon: Sending a framed photo from their wedding day to prolong the joy. We also recommend the book "Giftology" by John Ruhlin for further inspiration on crafting a meaningful client gifting strategy. If you’re interested in one on one Venue Consulting with Lindsay, visit her here: https://thelindsaylucas.com/