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The Veterinarian Success Podcast
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The Veterinarian Success Podcast

Author: Isaiah Douglass

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Welcome to the Veterinarian Success Podcast where you go in-depth with a veterinarian specific financial planner Isaiah Douglass, MBA, CFP® to hear stories, opinions, and leading information about the world of veterinarian medicine from industry professionals. The podcast covers topics relating to the clinical, business, financial, and personal side of to help encourage, promote, and advocate for a healthy and happy standard of care for veterinarians, their families, their staff, and their businesses.
236 Episodes
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In this episode, I’m joining by Ryan Whitley VP of Business Development at RWE Design Build. RWE is #1 Animal Health Builder In U.S. with over 400 projects completed. Their projects have won several DVM 360 Merit Awards and Hospital Design of the Year. They have been in business over 25 years. So Ryan and team have seen, built, and consulted on a lot of projects.Ryan's path to joining RWE and the things he appreciates most about the team at RWE.Ryan's big picture view on where is veterinary medicine and design build at today. What’s is catching his eye.We discuss projects and the pitfalls he sees and what RWE works to prevent.Remodels vs. expansion - when is one the right or wrong decision and how do you approach each differently? We discuss “forever clinic” build/remodel and a 5-10 year then move project - how he helps veterinarians visualize and understand the difference in those projects?His question for me.And so much more!Guest Linkshttps://rwedesignbuild.com/Our Sponsors GuardianVets (be sure if you reach out to mention us for 50% off your first month) Shepherd Veterinary Software Granite Peak Associates
Alright today I’m joined by two guests from Veterinary Innovative Partners (VIP), a network of 40+ veterinarian-owned-and-operated hospitals across nine states. Dr. Brett Shorenstein & Dr. Don Costlow. Dr. Shorenstein is a practicing veterinarian with 10+ years of experience. Previously an investment banker in NYC, he left the industry to follow his true passion of becoming a small animal veterinarian. Combining his financial expertise with veterinary training, Dr. Shorenstein focuses on cultivating a positive workplace culture and reigniting fellow veterinarians' passion for their work. Dr. Costlow draws on 30+ years of experience in veterinary medicine, practice ownership and business development to forge meaningful relationships with veterinarians. Dr. Costlow has owned and operated veterinary hospitals since 1997. We discuss:Brett's link between investment banking and veterinary medicine?What Don realized about his leadership style and changes he had to make as he grew hospitals? Their non-consensus views that the industry as a whole might disagree with them on?What do they think financially is still undervalued by most of the veterinary community? What VIP is doing to truly be different for veterinarians. Inflation and pricing and how they've approached it.What areas of veterinary medicine that they find the most interesting? Why? Guest Linkshttps://vip-vet.comOur Sponsors GuardianVets (be sure if you reach out to mention us for 50% off your first month) Shepherd Veterinary Software Granite Peak Associates
In this radio show I review and update what the US Consumer looks like in regards to financial health. There were a variety of factors that lead to this being the focus of the week, but a recent conversation with an experienced practice owner was the ultimate push to ensure I recorded this episode. Links to the various links and data sources below. US Michigan Consumer Sentiment Article Credit Card Delinquency Total Debt Levels by Category Credit Card Debt Levels + GrowthIncome thresholds and spending IKEA warns of Economic StrainYOUTUBE LINKOur Sponsors GuardianVets (be sure if you reach out to mention us for 50% off your first month) OfferFirst (use code "VSP" for 20% off) Shepherd Veterinary Software Granite Peak Associates
In this episode, I dig into the FIRE movement. Unless you live under a rock you likely know what FIRE is. FIRE stands for Financial Independence, Retire Early. It’s a movement that started back in 1992 when authors Vicki Robin and Joe Dominguez used the term in their book, Your Money or Your Life. Their book asks readers to question how they think about their money and their values. I dig into the massive boom of FIRE writers, blogs, and resources. What FIRE gets right. What FIRE misses. What's happening to impact the idea of FIRE. Why bitcoin helps solve for the FIRE errors. How to Buy Bitcoin - https://www.swanbitcoin.com/isaiahD/Our Sponsors GuardianVets (be sure if you reach out to mention us for 50% off your first month) OfferFirst (use code "VSP" for 20% off) Shepherd Veterinary Software Granite Peak Associates
On this episode, I’m joined by Dr. Stephanie Van Deynze-Snell she is veterinarian business owner and High Flow Coach & Consultant. She talks about #business, #wellness, #flowstate, #leadership, and #teamculture. Her experience in the trenches and through growth and leadership as an owner make this a fun conversation to get into. We discuss the following:An overview of her personal and professional story how she got to where she is today?What’s high flow coaching and why is it important and not some RAH RAH thing.How can veterinarians be at peak performance?What is active recovery and why it matters. While not the most exciting item within a business - why are Handbook & Training Programs the building blocks to make things happen?Flexibility in life is key - she has seen that be a bigger item in vet med - how her team has embraced that?A deeper dive into culture and the workplace - and understanding the humans you work alongside and how the outside world will always come into the clinic. How as a leader she has gotten real feedback from the team to improve? What’s worked vs. not worked.What haven’t I asked about that is on your heart or mind?Her question for me.Guest LinksStephanie's LinkedInStephanie's InstagramOur Sponsors GuardianVets (be sure if you reach out to mention us for 50% off your first month) OfferFirst (use code "VSP" for 20% off) Shepherd Veterinary Software Granite Peak Associates
In this episode, I'm joined by Jake Jensen, DVM, cVMA, cVSMT. Jake is a co-owner of Janssen Veterinary Clinic (JVC). JVC provides Equine & Small Animal preventative health care, lameness, reproductive, internal medicine, dentistry, and surgical appointments. Jake is local to Central Indiana and someone I've been fortunate enough to get to know personally over the years. Jake shared some great thoughts with me over coffee and wanted to ensure we recorded an episode about it. Jake's veterinary journey and career path. Moving into veterinary practice ownership and lessons learned.His take on using the term "Pet Parents" A deep dive on the impact of the term "pet parents" Why veterinary medicine should consider the language used. How he reframes or handles the term in his clinic. Guest LinksJake's LinkedInOur Sponsors GuardianVets (be sure if you reach out to mention us for 50% off your first month) OfferFirst (use code "VSP" for 20% off) Shepherd Veterinary Software Granite Peak Associates
In this episode, I'm joined by Meghan Bingham, CVPM. She worked in all areas of vet med, from Kennel to Technician to Receptionist, and eventually settled in as Practice Manager where she developed the business from just one vet to a 12-doctor practice. Then she transitioned to a Senior Operations Manager position where she helped 25 Emergency, Urgent, and General Practices to make then as efficient and effective as possible. She has served on the VHMA Board of Directors since 2021 and is currently the Vice President of the Houston Veterinary Practice Managers Alliance. Today, she is a Veterinary Consultant at Granite Peak Associates. We chat on the following:The one or two things from her story that she shares that helps explain her career in veterinary medicine best.What she thinks happens when veterinary clinics grow that’s most misunderstood?What is/are/was your favorite tool for training teams to keep the knowledge of the team consistent?Her role at Granite Peak and what has her excited about it.Her non-consensus view she holds about veterinary medicine.Her thoughts on what private practice veterinary owners need to know for success over the coming years.The soccer connection and interest shared.Her question for me and so much more! Guest LinksGranite Peak Associates Meghan's LinkedInOur Sponsors LifeLearnGuardianVets (be sure if you reach out to mention us for 50% off your first month) OfferFirst (use code "VSP" for 20% off) Shepherd Veterinary Software Granite Peak Associates
In this radio show, I discuss failure and use myself as a great example of how many shortcomings can set the stage for opportunities and "success." I call it a therapeutic session of a show. Let me know your thoughts!Our Sponsors LifeLearnGuardianVets (be sure if you reach out to mention us for 50% off your first month) OfferFirst (use code "VSP" for 20% off) Shepherd Veterinary Software Granite Peak Associates
In this episode, I’m joined by Emmitt Nantz. Emmitt’s been in veterinary medicine for almost 20 years, solving problems and building innovative solutions. Co-founder and visionary leader at Inventory Ally, a cutting-edge inventory management software solution designed specifically for veterinary hospitals. We’ll chat about this and a lot more.His background: how did you get to where he is today?How are they helping solve that with Inventory Ally?Can it help a de novo practice?What do the savings look like for a clinic?The issues with ONLY focuses on priceHow does Inventory Ally make money? How are you compensated?What’s most misunderstood about inventory?What’s a non-consensus view in veterinary medicine you hold - that others may disagree with?Guest LinksEmmitt's LinkedInInventoryAlly WebsiteBook Recommendation - Theory of ConstraintsOur Sponsors LifeLearnGuardianVets (be sure if you reach out to mention us for 50% off your first month) OfferFirst (use code "VSP" for 20% off) Shepherd Veterinary Software Granite Peak Associates
In this episode, I’m joined by Dr. Kurt Phillips. Kurt and I recently connected in person at WVC. Kurt owned City Way Animal Clinics until 2021 he sold the five practices. He’s also an entrepreneurial veterinarian and business owner outside of veterinary medicine. He’s always a Hoosier Native, although he calls Bend, Oregon home now. This was a great conversation about the entrepreneurial journey within veterinary medicine and the success and challenges of growing a team. Takeaways from WVC 2024.Dr. Kurt's early clinical experience & early practice ownership challenges. His first big mistake as a business owner.How confidence and independence helped mold him to be an owner. Early growth and the fracturing of his business partner relationship. How joining VMG and implementing EOS turned his practice growth up to 10.Building out the organizational leadership and processes. How he stayed connected to ALL the team as he grew to five practices. What he thinks is stopping veterinarians from wanting to own. And so much MORE!Guest LinksDr. Kurt Phillips LinkedIn Our Sponsors LifeLearnGuardianVets (be sure if you reach out to mention us for 50% off your first month) OfferFirst (use code "VSP" for 20% off) Shepherd Veterinary Software Granite Peak Associates
In this radio show, I discuss my recent LinkedIn post that got a lot of traction. #veterinarymedicine - I want to see more private practice ownership and extremely bullish on folksbuilding this future in a variety of ways._________________ is stopping veterinarians from wanting to own their own clinic?What's your answer?It’s a hot topic - I’ve pounded the table on the topic since 2019 - it’s not easy, it’s not rainbows and butterflies - but darn, it’s worth it, and the amount of $ in the space more can go to veterinarians if there is a thriving private practice environment.I’ll have some guests on the show later via a roundtable discussion - that being said I wanted to discuss it on a radio show as I just got back from WVC, and I can tell you I’m extremely optimistic about private practice ownership and the models, offerings, and people doing cool stuff here. Some have been on the podcast others are future guests.Link to the LinkedIn Post Our Sponsors LifeLearnGuardianVets (be sure if you reach out to mention us for 50% off your first month) OfferFirst (use code "VSP" for 20% off) Shepherd Veterinary Software Granite Peak Associates
In this episode, I’m joined by marketing guru Brandon Breshears. Brandon helps Veterinary Practices Get Better Clients. He’s the voice of the podcast - The Veterinary Marketing Podcast. He has written tons on the topic of veterinary marketing and is published author. He’s been highly suggested as a guest and glad to finally get time to record. This one DOES NOT disappoint. We discuss his VetMarketingGuru a GPT based on his podcast episodes (you should be checking this out) What podcasts he recorded that haven't been as downloaded but are packed full of actionable data?Who he'd love to have on his show - who hasn't been a guest.Overrated/Underrated veterinary marketing.Why retention marketing needs more focus within clinics. Are you providing features & info or insights & entertainment?His blueprint for a De Novo vs. Established clinic and the marketing plan.Why texting is wildly underutilized in veterinary medicine.What's your offer - how to build one. And SO MUCH MORE!!Guest LinksBrandon's LinkedInThe Veterinary Marketing PodcastOur Sponsors LifeLearnGuardianVets (be sure if you reach out to mention us for 50% off your first month) OfferFirst (use code "VSP" for 20% off) Shepherd Veterinary Software Granite Peak Associates
Dr. Jeff Stepanek and Elizabeth Montgomery join me in this episode. I connected with Liz via LinkedIn, and she's helping her father, Dr. Jeff, sell his Eau Claire, Wisconsin, veterinary clinic. This is a unique podcast that I hope you enjoy - as it's a conversation on legacy and opportunity within veterinary medicine. Dr. Jeff's story and how we become an owner. How great mentorship impacted him and how he's passed that on. Why communication and confidence is the key to veterinary success.Liz's story of helping her dad find the right buyer for the clinic. What should the ideal owner's character traits look like in a perfect world? The challenge of many other single DVM owner clinics nationwide and the opportunity. And more Guest LinksBuy My Dad's Vet Clinic - Website Our Sponsors LifeLearnGuardianVets (be sure if you reach out to mention us for 50% off your first month) OfferFirst (use code "VSP" for 20% off) Shepherd Veterinary Software Granite Peak Associates
In this episode, I'm joined by Dr. Kelly Cooper. Dr. Cooper is working to empower veterinary leaders to achieve success through purpose, planning, and process. She's been a practice owner, worked in various leadership roles in corporate medicine, and worked as an associate via relief work. Her industry overview is unique, and we unpack each of those areas. Her update from VMX and VetPartnersHer veterinary story from early practice ownership to feeling burned out and the various transitions.Why do so many veterinarians lack community and support?We discuss if too many veterinary students are being selected to be great students vs. great veterinarians. How private practice and corporate both have given her so much.The three traits she looks for in team members - self-awareness, coachability, and alignment w/mission and vision. Her journey to better understand the business of veterinary medicine and how she is passionate about that today. Why she wants to encourage ownership within veterinary medicine.And so MUCH MORE!Guest Links Reality Vet Coaching & Consulting Dr. Cooper's LinkedIn Our Sponsors LifeLearnGuardianVets (be sure if you reach out to mention us for 50% off your first month) OfferFirst (use code "VSP" for 20% off) Shepherd Veterinary Software Granite Peak Associates
In this episode, I am joined by Dr. Jessica Puccetti-Hoffman. Dr. Jessica is a veterinarian on a mission to provide all pet parents with holistic pet care. Her journey has included finding some health and care on the human side to be impactful for her family and bringing that into the veterinary world. Why it took her time to rediscover her passion for medicine, but she now loves her work and life more than ever. Defining an integrative veterinarian or health provider.Why incentives matter and how a lot of veterinary education is taught. We discuss and dismiss the term conspiracy theory.Her husband and daughter's health challenges.Her veterinary journey and insights.Launching a new veterinary hospital with a partner. AND so much more - this one is packed with content likely not typically consumed. Guest LinksDr. Jessica's InstagramHer website Our Sponsors LifeLearnGuardianVets (be sure if you reach out to mention us for 50% off your first month) OfferFirst (use code "VSP" for 20% off) Shepherd Veterinary Software Granite Peak Associates
In this show, I'll review and provide a quick update on all things bitcoin, especially after this past week's launch of the Bitcoin ETFs. I cover the following:The 11 ETFs that were launched - and pricing.Isaiah's Favorite tickerThe difference between owning bitcoin directly & the ETF.Does an ETF ever make more sense to own?A trading nuance that warrants a review.The amount of $ flowing into the space. Vanguard and Merrill making big mistakesDonations to open-source developers from ETF providers.LinksWelcome to Bitcoin Buy Bitcoin @ Swan Bitcoin - Get $10 freeEmail me: isaiah@swanbitcoin.com / isaiah@veterinariansuccesspodcast.comOur Sponsors LifeLearnGuardianVets (be sure if you reach out to mention us for 50% off your first month) OfferFirst (use code "VSP" for 20% off) Shepherd Veterinary Software Granite Peak Associates
In this episode - I share some insights into what I've been thinking about and working on. I do, however, WANT & NEED your help - I'm looking for feedback and want to have conversations around what you & your peers would want. The goal is to provide the best support structure for folks looking to start their private practice journey, whether that is a start-up or a practice purchase. Tune in to hear more and please fee free to reach out via the following methods:LinkedIn DMInstagram DMPodcast Email - isaiah@veterinariansuccesspodcast.comOur Sponsors LifeLearnGuardianVets (be sure if you reach out to mention us for 50% off your first month) OfferFirst (use code "VSP" for 20% off) Shepherd Veterinary Software Granite Peak Associates
In this episode, I'm rejoined by Dr. Keith True, a veterinarian, recent MBA holder, and entrepreneur, joins me. He recently finished his time with some partner hospitals, a Member of the Board of AccessVet, and the Founder of True Vet Potential and TrueVet. Dr. True joined me prior in episode #178. Updates in his life and what he's found as his calling within veterinary medicine.His thoughts on the leadership status within veterinary medicine - and what we should do about it. The launch of TrueVet and the mission and goals behind it. Who might be the ideal fit for a TrueVet hospital and Keith's call to action. Experienced veterinarian's looking for an exit and what that could look like.And so much MORE!True Vet Potential WebsiteDr. True's LinkedInSUBSCRIBE ON YOUTUBEOur Sponsors LifeLearnGuardianVets (be sure if you reach out to mention us for 50% off your first month) OfferFirst (use code "VSP" for 20% off) Shepherd Veterinary Software
In this episode, I'm joined by previous guests and Veterinary Financial Advisor Network (VFAN) members Andrew Langdon, Ashley Foster, and Stu Sutphin. We discuss the year, wins they've seen for veterinary clients, questions they hear, and what to plan for in 2024. Veterinarian Financial Advisor Network Our Sponsors LifeLearnGuardianVets (be sure if you reach out to mention us for 50% off your first month) OfferFirst (use code "VSP" for 20% off) Shepherd Veterinary Software
In this radio show - instead of making some bad predictions I recap and reflect on personal, professional, and podcast ideas from the past year. LinksDINKS Video Seed Oil Video Seed Oil Rebellion Milk - why natural milk aka "raw" is betterMeat - Learn the benefitsWelcome to Bitcoin - best 101 videoOur Sponsors LifeLearnGuardianVets (be sure if you reach out to mention us for 50% off your first month) OfferFirst (use code "VSP" for 20% off) Shepherd Veterinary Software
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