The Whole Marketer podcast

Episode #158. Today's episode is a technical skill on effective brand building and the considerations and competencies you need to build a brand; including the importance of clarity on your strategic choices and the movement you want to make through SMART objectives to ladder up to the commercial objectives.  Abby's guest is experienced, award-winning marketing leader and friend of the podcast Andrew Geoghegan, Group Chief Marketing Officer at William Grant & Sons and ex PZ Cussons and Diageo. His paper on creating a culture of effectiveness at Diageo won Gold, Best New Learning, and Best Use of Data from the IPA and he has been recognised as one of the top 100 marketers by Marketing Week.  In this episode, Andrew shares his experience of brand building and practical advice from his book 'Effective brand building' including organisational context when brand building, making strategic choices, meeting your consumer where they are and how to win/keep winning.   Plus Andrew's highs and lows (since he last appeared on our podcast) and advice for marketers of tomorrow.    Host: Abigail Dixon FCIM/ICF | LinkedIn Guest: Andrew Geoghegan | LinkedIn   The Whole Marketer podcast is here to support and empower the people behind brands and businesses with the latest technical tools, soft and leadership skills and personal understanding for a fulfilling marketing career and life as a whole. Did you know The Whole Marketer is more than a podcast and book? We're your trusted partners for marketing capability and transformation, providing consultancy, training & workshops, speaking, coaching, mentoring and trusted advisory service. Visit www.thewholemarketer.com to see how we support leaders to build marketing teams with the holistic skills to lead the long-term commercial agenda and deliver the true potential of marketing. Contact hello@thewholemarketer.com to get in touch with Abby and the team

Episode #157. We're focusing on burnout on today's episode, an issue we regularly and will continue to raise awareness of in our profession. We are passionate about providing support to empower you with the signs and actions you can take to aid in prevention and recovery in our fast-paced, challenging yet rewarding marketing profession.    Joining Abby on this episode is guest expert Dr Richard Duggins, Associate Medical Director for culture and leadership at Kent NHS Foundation Trust and a leading voice on staff wellbeing. A psychiatrist, psychotherapist and leadership coach, Richard has spent nearly two decades helping healthcare and other professionals recover from burnout, anxiety and depression. His work blends clinical expertise with deep insights into organisational culture and he leads a specialist regional wellbeing service for over 175,000 health and social care staff and works with the NHS practitioner help.   In this episode, Richard shares insights from his book 'Burnout-Free Working: Your Expert Guide to Thriving in Stressful Workplaces' and discusses what burnout is, warning signs that you're on the edge of the burnout cliff and 5 ways to avoid it. Plus practical frameworks like the "exhaustion funnel" and "drain and radiators" and finding a decompression activity to boost your energy.  Plus Richard's advice for marketers of tomorrow.    00:00:00 Introduction to Burnout   00:02:31 Defining Burnout   00:04:22 Recognizing Burnout in Ourselves and Others   00:07:32 The Exhaustion Funnel   00:09:16 The Burnout Cliff   00:13:00 Personal and Professional Factors in Burnout  00:17:36 Impact of Perfectionism   00:21:42 Resilience   00:21:50 Radiators and Drains Model   00:29:09 Five Ways to Prevent Burnout   00:35:11 Looking Out for Others: The Three L's   00:39:09 Building a Supportive Culture   00:40:02 Final Advice for Marketers    Host: Abigail Dixon FCIM/ICF | LinkedIn Guest: Dr Richard Duggins | LinkedIn   The Whole Marketer podcast is here to support and empower the people behind brands and businesses with the latest technical tools, soft and leadership skills and personal understanding for a fulfilling marketing career and life as a whole. Did you know The Whole Marketer is more than a podcast and book? We're your trusted partners for marketing capability and transformation, providing consultancy, training & workshops, speaking, coaching, mentoring and trusted advisory service. Visit www.thewholemarketer.com to see how we support leaders to build marketing teams with the holistic skills to lead the long-term commercial agenda and deliver the true potential of marketing. Contact hello@thewholemarketer.com to get in touch with Abby and the team

Episode #156. This episode of personal understanding is a skill for marketers in our ever-changing, challenging yet rewarding profession.  We're discussing resilience - not to be confused with endurance. We believe building resilience is about individuals feeling empowered to proactively put in place what they need to ensure that they have the energy and wellbeing levels to deal with day-to-day life and setbacks when they inevitably occur.  Abby's guest expert on this topic is Drew Povey, author, leadership coach and mentor with over 25 years professional experience in multi-sector, executive level leadership across a wide range of sectors including elite sport, corporate, nonprofit and government settings. Drew's recently published book 'When the Clouds Come: Dealing with Difficulties, Facing Your Fears, and Overcoming Obstacles' includes his models and tools to support leaders with resilience.   In this episode, Drew shares his definition of resilience, building resilience like a muscle and practical models from his book, including the "Five H's" for effective leadership in tough times and BEST LIFE for well-being.   Plus Drew's advice for marketers of tomorrow to build their tolerance to change.    00:00:00 Welcome and Introduction to Resilience  00:01:11 Defining Resilience vs. Endurance   00:03:41 Drew Povey's Perspective on Resilience   00:07:30 Resilience and Well-being   00:12:06 Drew Povey's Book: When the Clouds Come   00:15:21 The Cloud Analogy   00:20:32 "BEST LIFE" Model   00:23:01 Building Resilience Like a Muscle   00:28:03 Perspective and Leadership During Change   00:33:40 The Three P's Model for Difficult Times  00:38:10 Change as a Process, Not an Event  00:38:56 The Five H's for Dealing with Difficulty   00:47:55 The Power of Pause in Leadership   00:51:32 Summary and Final Reflections  00:52:07 Final Advice for Marketers of Tomorrow   Host: Abigail Dixon FCIM/ICF | LinkedIn Guest: Drew Povey | LinkedIn When the Clouds Come: Dealing with Difficulties, Facing Your Fears, and Overcoming Obstacles: Dealing with Difficulties, Facing Your Fears, and Overcoming Obstacles: Amazon.co.uk: Povey, Drew: 9780857089175: Books   The Whole Marketer podcast is here to support and empower the people behind brands and businesses with the latest technical tools, soft and leadership skills and personal understanding for a fulfilling marketing career and life as a whole. Did you know The Whole Marketer is more than a podcast and book? We're your trusted partners for marketing capability and transformation, providing consultancy, training & workshops, speaking, coaching, mentoring and trusted advisory service. Visit www.thewholemarketer.com to see how we support leaders to build marketing teams with the holistic skills to lead the long-term commercial agenda and deliver the true potential of marketing. Contact hello@thewholemarketer.com to get in touch with Abby and the team  

Episode #155. Today's focus is a personal understanding topic on the importance of marketers owning and sharing their authentic voices - especially on platforms like LinkedIn.   Joining Abby is her guest Nicola Kemp, Editorial Director for Creative Brief. Starting her career as a financial journalist, Nicola has worked for titles including Campaign, WGSN, M&M Global, Reuters, Bloomberg, The Guardian and The Observer. Today, Nicola is a passionate advocate speaking out for diversity in all its forms in the creative industries. A respected voice, Nicola won the Woman in Marketing Journalist of the year award, named as one of the 200 women redefining the creative industry by The Dots, an #EverydayAction award winner by Bloom, a Pitch 100 Superwoman, a Power Part Time winner and a Campaign Trailblazer of the future.    In this episode, Nicola shares her definition of sharing your voice, overcoming internal doubts, external barriers like misogyny, and the need for diversity of thought and positive change in marketing. Plus, practical advice on building confidence, starting small, and focusing on personal strengths.   Nicola also shares her career highs and lows and advice for marketers of tomorrow.    00:00:00 Welcome and Introduction to Owning and Sharing your Voice  00:02:28 What it Means to Harness the Power of Your Voice in Marketing  00:03:40 The Social Responsibility of Using Your Voice  00:04:47 Barriers, Backlash and Self-Editing   00:15:31 The Importance of Community   00:18:14 How to Start Sharing Your Voice   00:20:54 Humility and Curiosity   00:29:30 Building Clarity and Self-Understanding   00:32:42 Developing Confidence   00:35:58 The Power of Vulnerability and Authenticity   00:37:48 Nicola's Career Highs and Lows   00:42:17 Advice for Marketers of Tomorrow     Host: Abigail Dixon FCIM/ICF | LinkedIn Guest: Nicola Kemp | LinkedIn   The Whole Marketer podcast is here to support and empower the people behind brands and businesses with the latest thinking, technical tools, soft and leadership skills and personal understanding for a fulfilling marketing career and life as a whole.   Did you know The Whole Marketer is more than a podcast and book? We're your trusted partners for marketing capability and transformation, providing consultancy, training & workshops, speaking, coaching, mentoring and trusted advisory service.  Visit www.thewholemarketer.com to see how we support leaders to build marketing teams with the holistic skills to lead the long-term commercial agenda and deliver the true potential of marketing.  Contact hello@thewholemarketer.com to get in touch with Abby and the team 

Episode #154. We're back! Season 9 kicks off with a fundamental technical skill for marketers growing the brands and businesses of tomorrow… we're discussing marketing's role in leading the long-term commercial agenda, what you can do to build trusting and collaborative relationships with your finance department and how to build the link between marketing and commercial results.   Abby's guest expert is Naomi Walkland, Chief Marketing Officer at Motorway, which is the UK's fastest growing car marketplace. In her role, she oversees the company's brand and product marketing, growth marketing, creative communications and business marketing team. Previously, Naomi served as the VP of Bumble, where she led the international marketing team, driving new customers and revenue growth outside of the US. Naomi is an Honorary Fellow of the Marketing Society, and has been recognised by Marketing Week and Campaign Magazine as one of their top marketing leaders in the UK.  In this episode, Naomi shares what it means to lead the long-term commercial agenda, developing your financial literacy, building relationships with finance and modelling this with your teams, and the importance of transparency and shared responsibility with your CFO.  Plus her experience at Bumble and Motorway, career highs and lows and advice for marketers of tomorrow.    00:00:00 Welcome and Introduction to Marketing's Role in Leading the Long-Term Commercial Agenda  00:04:27 Importance of Sustainable Growth  00:06:05 Building Evidence of Marketing's Impact  00:08:53 Building a Relationship with the CFO   00:10:07 Transparency and Shared Accountability with Finance   00:14:52 Taking Calculated Risks   00:17:49 Honesty and Trust in Marketing Leadership   00:19:34 Developing Courage and Humility as a Leader  00:23:10 Educating Teams on Commercial Understanding   00:24:02 Investing in your Financial Literacy and Development   00:28:24 Naomi's Career Highs and Lows   00:31:58 Advice for Marketers of Tomorrow     Host: Abigail Dixon FCIM/ICF | LinkedIn Guest: Naomi Walkland | LinkedIn   The Whole Marketer podcast is here to support and empower the people behind brands and businesses with the latest technical tools, soft and leadership skills and personal understanding for a fulfilling marketing career and life as a whole. Did you know The Whole Marketer is more than a podcast and book? We're your trusted partners for marketing capability and transformation, providing consultancy, training & workshops, speaking, coaching, mentoring and trusted advisory service. Visit www.thewholemarketer.com to hear how we support leaders to build marketing teams with the holistic skills to lead the long-term commercial agenda and deliver the true potential of marketing. Contact hello@thewholemarketer.com to get in touch with Abby and the team.

Episode #153. This topic is a technical and human skill that all marketers should strive to develop in order to solve problems and inspire new thinking, ideas, products and experiences for your consumers and your organisation… we're talking about creating a culture of creative excellence – what it is and how to get started.  Abby's guest expert is Rich Atkinson-Toal, VP of Global Brand and Marketing at Amex Global Business Travel. His marketing and communication leadership experience extends across B2C and B2B brands including Barclays and Barclaycard. Over the last 18 years, Rich has worked across all marketing and management disciplines, including media, creative, marketing, technology, production, communications, planning and activation. He is also deputy chair and non-executive director of the Data and Marketing Association and as a growth orientated, passionate and ambitious leader he believes culture and purpose are key components of brand and business success.  In this episode, Rich shares his definition of creative excellence, the process he puts in place as a leader to make time and space for creativity, reviewing and aligning creativity, starting your creative excellence culture and how to engage your team.  Plus his highs and lows and advice for marketers of tomorrow.    00:00:00 Welcome and Introduction Creative Excellence  00:04:15 Defining Creative Excellence   00:07:04 Clarity and Alignment in Creativity   00:08:06 Creativity as a Mindset Across the Organisation   00:10:01 Practical Steps to Shift Creative Culture   00:14:53 Creative Reviews and Consistency   00:19:13 Measuring External Creative Excellence   00:25:10 Skills and Behaviours for Creative Teams   00:30:35 Protecting the Creative Team Environment   00:34:12 Lessons Learned in Creative Transformation   00:38:08 Career Highs and Lows   00:42:27 Advice for Marketers of Tomorrow     Host: Abigail Dixon FCIM/ICF | LinkedIn Guest: Rich Atkinson-Toal | LinkedIn   The Whole Marketer podcast is here to support and empower the people behind brands and businesses with the latest technical tools, soft and leadership skills and personal understanding for a fulfilling marketing career and life as a whole. For more info go to www.thewholemarketer.com 

Episode #152. Today's focus is a technical skill on advertising – specifically the significant implications of uninspired advertising and how to overcome dullness in your work.  Abby's guest expert is Adam Morgan, legendary marketing strategist, speaker, podcast host and author of Eating The Big Fish (which first popularised the term challenger brands some 20 years ago). As founder and partner of Eat Big Fish, an international consultancy that specializes in bringing a challenger mindset to client problems in the area of strategy, culture and innovation, he is passionate about helping brands overcome mediocrity. His latest project, The Extraordinary Cost of Dull, a collaboration with Peter Field, Jon Evans and Dr Karen Nelson-Field, delves into just how costly it is for brand owners and marketers to be dull. In his podcast entitled 'Let's make this more Interesting' Adam speaks to fascinating people who excel at engaging their audience.  In this episode, Adam shares the background to his 'cost of dull' project and research showing that dull campaigns require higher media spend to achieve results. He discusses the reasons why dullness persists, five key questions to help marketers create more engaging, distinctive work, and embracing the mindset of a challenger.  Plus, his career highs and lows and advice for marketers of tomorrow.    00:00:00 Welcome and Introduction to Advertising and the 'Cost of Dull' project  00:03:19 Defining the Cost of Dull   00:04:39 Dullness as Exclusion & Societal Impact   00:06:33 Why Tackle Dullness  00:10:57 Prioritizing Where to Be Interesting Framework   00:13:30 Findings from the 'Cost of Dull' Research   00:18:24 Why Dullness Persists: The Five Drivers   00:25:52 How to Avoid Being Dull  00:26:20 The Five Questions to Ensure Engaging and Effective Communication.  00:38:31Challenger Brands Mindset   00:42:31 Career Highs and Lows  00:45:04 Advice for Marketers of Tomorrow     Links Lets Make This More Interesting — eatbigfish.    Host: Abigail Dixon FCIM/ICF | LinkedIn Guest: Adam Morgan | LinkedIn   The Whole Marketer podcast is here to support and empower the people behind brands and businesses with the latest technical tools, soft and leadership skills and personal understanding for a fulfilling marketing career and life as a whole. For more info go to www.thewholemarketer.com 

Episode #151. Today's focus is a technical skill on how to step change growth of your brand or business. When we refer to step change, we don't mean incremental movements in growth, but a bold, substantial shift; whether that's a significant reversal of brand decline or stepping out into new categories and territories in pursuit of brand-new growth opportunities. It requires a real mindset shift – plus bravery and curiosity – to step change growth of your brand of business.  Joining Abby is her guest Jo McClintock, award-winning marketer and Trainline's VP Brand and Marketing. Jo is known in the industry for her strategic thinking, combining brand purpose and commercial strategy for brands such as Moonpig, Skyscanner, Screwfix and today at Trainline. This has really shown up in big ideas such as the award-winning 'I Came By Train' sustainable train initiative to get more people out of cars and planes and onto the rails, as well as scaling Trainline into four new international markets.  In this episode, Jo shares her definition of a step changing growth, how to bring new ideas to your team, building a collaborative culture that supports bold ideas, helping others to visualise to bring to life and making space for curiosity.  Plus, her career highs and lows and advice for marketers of tomorrow.    00:00:00 Welcome and Introduction to Step Change Growth 00:02:42 Defining Step Change Growth (00:02:42)   00:04:15 Approach to Achieving Step Change   00:05:36 Culture of Curiosity and Psychological Safety   00:07:05 Critical Thinking and Accountability  00:09:31 Building and Evolving Ideas Collaboratively   00:12:33 Examples of Step Change at Trainline   00:17:21 The "Four Worlds" framework (customer, culture, business, category)  00:18:40 Permission to Think Big  00:20:00 Jo's Strategic Thinking Process  00:25:03 Career Highs and Lows   00:27:31 Advice for Marketers of Tomorrow   Book Recommendation: Where Ideas Come From     Host: Abigail Dixon FCIM/ICF | LinkedIn Guest: Jo McClintock | LinkedIn   The Whole Marketer podcast is here to support and empower the people behind brands and businesses with the latest technical tools, soft and leadership skills and personal understanding for a fulfilling marketing career and life as a whole. For more info go to www.thewholemarketer.com 

Episode #149. Today's topic is an area of personal understanding, enabling you to take the reins of your career so that it's happening for you, not to you. We're discussing purpose driven careers, packed with advice for how to make choices that enable you to be successful and fulfilled in your career and life as a whole.  Joining Abby is her guest and experienced marketing leader, Megan Harrison. Having worked on many iconic brands such as Huggies, Durex, Warburtons and Carex, Megan's is now CMO at Grocery Aid, a charity with a long history of helping grocery workers through tough times, providing financial, emotional and practical support.  In this episode, Megan shares her definition of a purpose driven career, the choices she's made in her personal career journey and why, and the questions to ask yourself when choosing your next role.  Plus, her career highs and lows and advice for marketers of tomorrow.    00:00:00 Welcome and Introduction to Brand Purpose  00:03:41 Definition of Purpose   00:04:40 Megan's Personal Journey to Identify Purpose   00:05:54 Career Choices and Purpose Alignment   00:09:13 Career Transitions   00:12:25 Advice for Early Career Professionals   00:15:40 Looking For Your Next Role   00:20:13 Red Flags   00:23:07 Connection to Brand Challenges   00:25:05 Cultural Values in Organisations   00:27:14 Career Highs and Lows   00:30:57 Advice for Future Marketers   Host: Abigail Dixon FCIM/ICF | LinkedIn Guest: Megan Harrison FCIM | LinkedIn   The Whole Marketer podcast is here to support and empower the people behind brands and businesses with the latest technical tools, soft and leadership skills and personal understanding for a fulfilling marketing career and life as a whole. For more info go to www.thewholemarketer.com 

Episode #148. The technical skill in this episode is brand purpose, providing marketers with the clarity on why their brand exists internally and externally, motivation for the whole organisation to get behind and creating a north star to focus on - whether that's strategic or tactical choices or how to bring this to life.   Joining Abby is her guest Helen Jeremiah, Global Vice President for Croda, a company that makes specialised ingredients for beauty, personal care, and home care products. Having previously worked at Boots and Walgreen's Alliance Group, Helen is an experienced marketing leader who has worked across multiple disciplines including marketing, customer strategy, global marketing, global brand marketing, product development, insight and inclusivity.  In this episode, Helen shares her definition of brand purpose and its significance beyond profit, authenticity, the importance of internal engagement, and agency partnerships to bring to life.  Plus, her career highs and lows and advice for marketers of tomorrow.    00:00:00 Welcome and Introduction to Brand Purpose  00:03:03 Importance of Internal Engagement   00:04:48 Advice for Redefining Brand Purpose   00:07:08 Aligning Brand Purpose with Values   00:09:22 Multifaceted Nature of Brand Purpose   00:10:21 Stakeholder Engagement for Alignment   00:13:49 Measuring Brand Purpose Impact   00:16:43 Internal Perception of Brand Purpose   00:18:28 Helen's Personal Drive for Purpose   00:23:43 Agency Collaboration for Fresh Perspectives   00:25:49 Career Highs and Lows  00:31:51 Advice for Future Marketers    Host: Abigail Dixon FCIM/ICF | LinkedIn Guest: Helen Jeremiah | LinkedIn   The Whole Marketer podcast is here to support and empower the people behind brands and businesses with the latest technical tools, soft and leadership skills and personal understanding for a fulfilling marketing career and life as a whole. For more info go to www.thewholemarketer.com   

Episode #147. Social Proof is the technical topic featured in this episode as we delve into the benefits of collaborating, trialling and testing with consumers and influencers in real-time and how to get started with social proof to help build communication ideas, propositions, campaigns and products. And the all-important internal buy-in and confidence for concepts and much more…    Abby's guest in this episode is Michael Goldstein, founder of Fragment, a comms strategy led agency that drives growth through helping brands capitalise on the chaos of modern marketing. Previously he was global head of communications strategy at DDB, and before that held leadership roles at Mccann, R/GA and The &Partnership.    In this episode, Michael shares his definition of Social Proof, why marketers should build ideas out in the world and how to get started with testing. Plus examples of integrating social proof to shape creative campaigns and working with influencers.    Plus his career highs and lows and advice for marketers of tomorrow.    00:00:00 Welcome and Introduction to Social Proof  00:02:58 Defining Social Proof  00:04:03 Traditional vs Collaborative Process  00:06:32 The Rapid Nature of Cultural Changes  00:08:07 Testing and Iteration in Marketing  00:09:40 Challenger Brands and Flexibility  00:10:26 Consumer Product Brands and Creators  00:12:18 Building a Feedback Loop  00:17:30 Using Social Proof in Agency Work  00:19:11 Case study: Repositioning a Brand  00:21:35 Cultural and Emotional Impact  00:24:16 Community-Built Brands  00:25:43 Embracing Chaos in Marketing  00:27:11 Career Highs and Lows  00:31:21 Advice for Future Marketers    Host: Abigail (Abby) Dixon FCIM/ICF | LinkedIn Guest: Michael Goldstein | LinkedIn   The Whole Marketer podcast is here to support and empower the people behind brands and businesses with the latest technical tools, soft and leadership skills and personal understanding for a fulfilling marketing career and life as a whole. For more info go to www.thewholemarketer.com 

Episode #146. Today's episode discusses the necessity of DEI and how as marketers we have a responsibility to reflect and shape the world around us – particularly as research* shows younger generations trust brands more than governments for being ethical and competent.  Abby's guest is Ali Hanan, founder and CEO of Creative Equals, an award winning organisation driving the new ROI - Return on Inclusion - for people, businesses and the planet. Ali set up Creative Equals after finding she was one of the few women in creative leadership through most of her 20 year career and the company works with clients such as PepsiCo, Reckitt, Abi InBev, H&M Group, McDonald's, Mars, Wrigley and more for inclusion-first marketing strategy and creative.  In this episode, Ali shares her definition of DEI, the business case for DEI (supported by stats & facts), 5Rs for positive impact of DEI, navigating backlash and confronting unconscious biases and stereotypes.  Plus her career highs and lows and advice for marketers of tomorrow.  *Edelman Trust Barometer surveyed over 32,000 respondents in 28 countries.    00:00:00 Welcome and Introduction Defining DEI  00:04:25 Marketing as a Force for Good  00:09:00 Representation in Advertising  00:11:44 Inclusive Insights   00:14:04 Navigating Backlash in Marketing   00:19:12 Co-creation with Communities  00:21:05 Understanding Personal Biases  00:24:36 Identifying Bias in Teams   00:27:23 Researching Campaign Ideas   00:28:49 Benefits of Inclusive Marketing  00:30:07 The Impact of Trust in Brands   00:33:37 Career Highs and Lows   00:35:15 Challenges Facing DEI Initiatives   00:39:26 Advice for Future Marketers     Host: Abigail (Abby) Dixon FCIM/ICF | LinkedIn Guest: Ali Hanan | LinkedIn   The Whole Marketer podcast is here to support and empower the people behind brands and businesses with the latest technical tools, soft and leadership skills and personal understanding for a fulfilling marketing career and life as a whole. For more info go to www.thewholemarketer.com 

Episode #145. Marketing Culture is the holistic topic discussed in this episode, the what, how and why your marketing function works day-to-day.   Defining your marketing culture is the key to unlocking not only the fulfilment and motivation of your team but its thinking and work, which often includes your company values, behaviours, beliefs, routines and rituals, philosophy and approach, processes and ways of working, org structure and how your people bring this to life through their skills, behaviours and mindset.  Joining Abby to discuss marketing culture is her guest Abi Willstead, Head of Brand and Marketing Excellence at Specsavers, where she focuses on helping strengthen the brand and empowering their global marketing team to thrive in their roles, supporting brilliant outcomes for customers and increasing the number of lives they can change through better sight and hearing.  In this episode, Abi shares her definition of marketing culture, the 5Cs of Specsavers culture, empowering teams, creating space for innovation, and involving the entire team in defining and evolving the marketing culture  Plus her career highs and lows and advice for marketers of tomorrow.    00:00:00 Welcome and Introduction to 'Marketing Culture'  00:03:44 Key Ingredients of Marketing Culture   00:06:59 Five Cs of Specsavers' Culture   00:08:03 Importance of Psychological Safety   00:10:05 Embedding Values in Daily Work   00:16:11 Continuous Improvement and Learning   00:19:55 Core Skills Driving Specsavers' Marketing Approach   00:24:21 Empowerment in Marketing Culture   00:24:57 Evolving Marketing Practices   00:27:51 Involving Teams in Change   00:30:13 Career Highs and Lows   00:35:47 Advice for Future Marketers     Host: Abigail (Abby) Dixon FCIM/ICF | LinkedIn Guest: Abi Willstead | LinkedIn   The Whole Marketer podcast is here to support and empower the people behind brands and businesses with the latest technical tools, soft and leadership skills and personal understanding for a fulfilling marketing career and life as a whole. For more info go to www.thewholemarketer.com 

Episode #144. The personal understanding topic explored in this episode is Growth Mindset - a belief system that people adopt where they believe that their qualities, skills, abilities and situation can change and grow, and through hard work, it's possible for these to develop and improve.  Discussing Growth Mindset with Abby is her guest Charlotte Langley, Chief Marketing Officer at Bloom & Wild. Having previously worked at L'Oreal, Charlotte joined Bloom & Wild at the start of 2020 to head up the evolution of Bloom & Wild's brand and communications, including the development of their 'Care Wildly' creative platform.  In this episode, Charlotte shares her definition of Growth Mindset, pushing through fear, creating a network for support, how growth mindset impacts her leadership style, energy for growth mode and her tip when worries and anxiety creeps in.  Plus her career highs and lows and advice for marketers of tomorrow.    00:00:00 Welcome and Introduction to 'Growth Mindset'  00:03:10 Embracing Fear and Asking for Help  00:05:06 Leadership and Growth Mindset   00:07:47 Navigating Change in Marketing  00:09:42 Building a Knowledge Bank and Networking  00:13:32 Adapting to Changes  00:18:44 Growth Mode  00:22:41 Confidence and Imposter Syndrome  00:25:40 Learning from Others  00:27:03 Reflecting on Personal Growth  00:30:13 Acknowledging Anxiety and Organising Thoughts  00:36:13 Career Highs and Lows   00:39:06 Advice for Future Marketers   Host: Abigail (Abby) Dixon FCIM/ICF | LinkedIn Guest: Charlotte Langley | LinkedIn   The Whole Marketer podcast is here to support and empower the people behind brands and businesses with the latest technical tools, soft and leadership skills and personal understanding for a fulfilling marketing career and life as a whole. For more info go to www.thewholemarketer.com   

Episode #143. Today's topic is a technical and leadership skill exploring building and leading brands with soul, which doesn't just arise from the company strategy or tactical execution but from the passion, love, and responsibility of the leaders and people in the business.   Abby's guest who is passionate about this topic and author of 'Building Brands With Soul' is Siew Ting Foo. An impactful and influential marketing leader, Siew Ting is named consecutively, six times as Asia's most purposeful and influential CMO, and named Asia and China's top woman leader, having worked on brands including Unilever, Mars, Diageo, Fonterra and most recently, HP.   In this episode, Siew Ting shares her definition and characteristics of brands with soul and why it's important, the five pillars, human-centric leadership, global brands to local markets and how she connects to her team through 'Friday emails'.  Plus Siew Ting's career highs and lows and advice for marketers of tomorrow.    00:00:00 Welcome and introduction to 'building brands with soul'  00:03:45 The Five Pillars of Brands with Soul   00:05:13 Writing the Book for future leaders   00:06:29 Why is Human Centricity important   00:09:15 Siew Ting's Personal Discovery and Purpose  00:11:00 First 100 Days Framework   00:15:21 How to Create Global Brands with Local Soul   00:19:49 Building Internal Belief  00:22:27 Authentic Leadership through Friday Emails   00:25:51 Personal Career Highs and Lows  00:27:36 Advice for Future Marketers     Host: Abigail (Abby) Dixon FCIM/ICF | LinkedIn Guest: Siew Ting Foo | LinkedIn    The Whole Marketer podcast is here to support and empower the people behind brands and businesses with the latest technical tools, soft and leadership skills and personal understanding for a fulfilling marketing career and life as a whole. For more info go to www.thewholemarketer.com   

Episode #142. Connecting with your Consumer is the focus of today's episode, an evolving technical and soft/human skill for marketers to develop as our human understanding continues to deepen and evolve through societal and technological advancements.  Abby's guest to discuss is Toby Horry, Global Brand and Content Director at Tui, responsible to Tui's re-brand and the recently much talked about first Tui Christmas ad. Prior to Tui, Toby worked at Tesco's as Digital Marketing Director, part of the Brand Turnaround team, tasked with rebuilding trust in the Tesco brand and in the agency world as planner for AMV BBDO and MD of Dare.   In this episode, Toby shares his definition of what it means to connect with your consumer, the challenges of mass targeting, skills and behaviours marketers need to connect with audiences, marketing to global audiences, and lots of examples of connecting from brands such as Tui, Nicorette, Tesco and Fiat.   Plus Toby's career highs and lows and advice for marketers.    00:00:00 Welcome and Introduction to 'Connecting with consumers'  00:02:23 The Importance of Understanding Customers  00:03:40 Changes in Marketing Communication  00:05:56 Consumer Expectations  00:07:25 Skills Marketers Need in Order to Connect  00:09:59 Insights from Nicorette Campaign  00:11:46 The Role of Concise Marketing Briefs 00:14:09 Global Marketing Considerations  00:20:03 Customer-Centric Ideas  00:23:23 Insights from TUI  00:27:32 Creativity and Agility  00:29:10 Toby's Career Highs and Lows  00:31:29 Advice for Future Marketers    Host: Abigail (Abby) Dixon FCIM/ICF | LinkedIn Guest:  Toby Horry | LinkedIn   The Whole Marketer podcast is here to support and empower the people behind brands and businesses with the latest technical tools, soft and leadership skills and personal understanding for a fulfilling marketing career and life as a whole. For more info go to www.thewholemarketer.com 

Episode #141. Today's personal understanding topic is about owning your marketing career so that it is fulfilling to you, and the steps you can take to be proactive and intentional to move towards your ideal role.  Abby's guest to discuss this is David Brewerton, Growth Marketing Director of Monzo. Initially starting his marketing career in digital marketing, David broadened his marketing roles to have more strategic impact and has worked with brands such as Tesco Mobile, Metro Bank and now Monzo.   In this episode, David shares his definition of owning your marketing career, perception as reality, the art of giving and receiving feedback, his story of finding an ideal role after redundancy and the value of building your profile and making connections.   Plus David's career highs and lows and advice for marketers of tomorrow.    00:00:00 Welcome and Introduction to 'Owning your Career'  00:02:12 Defining Career Ownership  00:03:55 Perception as Reality  00:06:11 Why Personal Branding is Valuable  00:08:52 The Importance of Authenticity  00:14:27 Feedback as a Tool for Growth  00:17:52 David's Approach to Securing a New Role Following Redundancy   00:22:35 Building a Profile Online  00:27:24 Proactive Career Ownership  00:37:13 Mapping Career Goals and Vision  00:39:15 Finding Your Tribe  00:41:27 Learning from Experience  00:41:40 Advice for Marketers of Tomorrow    Host: Abigail (Abby) Dixon FCIM/ICF | LinkedIn Guest:  David Brewerton | LinkedIn   The Whole Marketer podcast is here to support and empower the people behind brands and businesses with the latest technical tools, soft and leadership skills and personal understanding for a fulfilling marketing career and life as a whole. For more info go to www.thewholemarketer.com 

Episode #140. We're starting the new year with a technical topic on Marketing Excellence, to inspire and empower high performance for all marketing leaders and those in their care who are growing the brands and businesses of tomorrow.   Joining Abby is her guest Sue Warren, Head of Marketing Capability at Sky. Sue worked on brands such as Unilever, Telewest and Virgin Media before joining Sky and after a decade in various marketing, strategy and planning roles, is now developing structured marketing excellence programmes to upskill and energise the entire marketing function in Sky.  In this episode, Sue shares her definition of marketing excellence, the development and implementation of Sky's marketing excellence programme, it's impact on the output and creativity of the marketing function and the importance of embedding marketing excellence long-term, not just delivering training.   Plus Sue's career highs and lows and advice for marketers of tomorrow.    00:00:00 Welcome and introduction to Marketing Excellence   00:03:25 What is Marketing Excellence?   00:05:36 Benefits of a Structured Marketing Excellence Programme   00:06:35 Beyond Marketing Training – Empowerment and Investment   00:10:08 Creation and Drivers Behind Sky's Marketing Excellence Program   00:17:26 Methods, Processes and Behaviours of Marketing Excellence  00:23:35 Leadership and Accountability   00:25:42 Impact on Marketing Performance and Engagement   00:28:55 Lessons from the Journey   00:32:09 Sue's Personal Career Highs and Lows (00:32:09)  00:38:21 Advice for Future Marketers    Host: Abigail (Abby) Dixon FCIM/ICF | LinkedIn Guest: Sue Warren | LinkedIn   The Whole Marketer podcast is here to support and empower the people behind brands and businesses with the latest technical tools, soft and leadership skills and personal understanding for a fulfilling marketing career and life as a whole. For more info go to www.thewholemarketer.com 

Episode #139. Today's focus is on Personal Understanding, which is a fundamental pillar of the Whole Marketer philosophy and what we believe is the key to having a fulfilling marketing career and life as a whole.  Abby's guest to discuss the benefits of developing your personal understanding is Kirsten McPherson. As Marketing Director at Mondelez, Kirsten is responsible for heading up two of the UK's top brands, Philadelphia and Dairylea. Her previous experience includes Procter and Gamble, where she spent more than a decade working on an array of billion-dollar brands, driving global change initiatives such as Always 'end period poverty'.  In this episode, Kirsten shares her definition of personal development and its importance for leadership development, her formula for personal energy, implementing 'prison Fridays' and the role of community and mentoring in developing your personal understanding.  Plus Kirsten shares her advice for career highs and learnings, and advice for marketers.    00:00:00 Welcome and Introduction to Personal Understanding   00:02:07 What is Personal Development?  00:05:03 Personal and Professional Growth and Leadership  00:07:56 Kirsten's Formula for Personal Energy  00:08:19 Purpose, Motivation and Confronting Limiting Beliefs   00:13:17 The Importance of Coaching  00:15:33 3 Key Areas for Marketers   00:16:14 The Concept of "Prison Fridays"   00:21:59 The Role of Community in Personal Development   00:25:19 Creating Community Initiatives at Mondelez   00:29:23 Advice for Starting Community Initiatives  00:30:46 Kirsten's Career Highs and Learnings   00:34:24 Advice for Future Marketers   Host: Abigail (Abby) Dixon FCIM/ICF | LinkedIn Guest: Kirsten McPherson | LinkedIn   The Whole Marketer podcast is here to support and empower the people behind brands and businesses with the latest technical tools, soft and leadership skills and personal understanding for a fulfilling marketing career and life as a whole. For more info go to www.thewholemarketer.com 

Episode #138. Creativity is the skill featured in this episode, however being creative is not a department or a job title; it's a skill and mindset that every marketer can harness to keep evolving in pursuit of new, innovative ways to solve problems.  Joining Abby is Kevin Chesters, a marketing strategist with over 25 years of experience both agency and client-side, including being the former Head of Strategy at BT and CSO of W+K London, plus Dentsu, McGarryBowen and Ogilvy. Kevin's first book, 'The Creative Nudge' was an Amazon best-seller and he shares the concepts from his book in this podcast.  In this episode, Kevin shares his definition of creativity, 'nudge theory' where small changes can lead to significant impacts, 9 behaviours to rediscover your creativity and how marketing leaders can create an environment for creativity.  Plus Kevin shares his advice for reviewing creative respectfully and his career highs and lows.    00:00:00 Welcome and Creativity in Marketing  00:02:00 Defining Creativity  00:03:32 Why is Creativity vital to stand out?  00:06:09 Kevin's Nudge Theory Explained  00:08:12 Nine Behaviours to Rediscover Creativity  00:15:12 How to Create Conditions for Creativity?   00:17:56 Being Willing to Challenge the Status Quo  00:21:56 Creativity and Human Evolution  00:24:51 How to Review Creative Ideas?  00:33:12 Reviewing Creativity and Giving Feedback   00:37:29 Kevin's career Highs and Lows   00:48:18 Advice for Marketers   Host: Abigail (Abby) Dixon FCIM/ICF | LinkedIn Guest: Kevin Chesters | LinkedIn   The Whole Marketer podcast is here to support and empower the people behind brands and businesses with the latest technical tools, soft and leadership skills and personal understanding for a fulfilling marketing career and life as a whole. For more info go to www.thewholemarketer.com