The Workplace Communication Podcast

A podcast dedicated to leaders who want to elevate team performance by refining leadership communication skills. Join Lindsay Lapaquette, Workplace Communication Expert, as she interviews leading experts on topics related to leadership development, effective workplace communication and personal development to help you unleash the full potential of both you and your team.

#139 - Unlocking Leadership Excellence through Psychological Safety with Kelly Meerbott

From coaching a four-star general to navigating a toxic corporate culture where retaliation, exclusion, and silencing were part of daily life, Kelly Meerbott has seen leadership at its most extreme. Just like most leaders and employees, she has experienced what it feels like when ideas are dismissed, confidence erodes, and fear quietly takes over the workplace.   Kelly's journey shows how the absence of psychological safety can crush potential and morale, and how fostering it can transform teams, spark innovation, and bring out the very best in people. Her story proves that when leaders prioritize trust, empathy, and open communication, extraordinary results are possible. On this episode of The Workplace Communication Podcast, we're talking with Kelly Meerbott, Award-Winning Executive Coach and Founder at You - Loud & Clear, about unlocking leadership excellence through psychological safety. Kelly shares practical strategies for leaders to foster trust, empathy, and open communication, and explores the personal and organizational barriers that often prevent teams from thriving.    Leadership tips you won't want to miss:  🎙️ Fostering team dialogue by asking what employees need to feel psychologically safe 🎙️ Creating shared agreements to hold your team accountable to safety standards 🎙️ Modeling self-awareness and personal healing to strengthen leadership presence 🎙️ Maintaining personal control in conflict with calm, deliberate communication 🎙️ Documenting interactions meticulously to navigate unsafe environments effectively   Kelly Meerbott, PCC, CBTI, is an award-winning executive coach who helps high-level leaders harness emotional intelligence to unlock their fullest potential. Through transformational coaching, Kelly fosters psychological safety and empowers leaders to create inclusive, high-performing cultures.   If you're looking to cultivate trust, resilience, and high-performing teams, then this episode is for you!   If you've enjoyed this episode, please be sure to subscribe and leave a review.     🎧 Listen to the episode here: https://lindsaylapaquette.com/podcast/    For a full written transcript of the episode, please see the show notes at the link above.    Kelly's contact information: Website  Books LinkedIn Facebook  X/Twitter Instagram   Lindsay's contact information:  To book a discovery call  E-mail Website Free e-course: Free Yourself from Workplace Confrontation and Conflict LinkedIn  Previous podcast episodes  

11-10
43:00

138 - Powerful Policy Writing to Maximize Engagement with Lewis Eisen

In today's collaborative workplaces, outdated "command and control" policy language feels completely out of step. Instead of encouraging cooperation, it often creates resentment and disengagement.   That's why Lewis Eisen, author of Rules: Powerful Policy Writing to Maximize Engagement, has been challenging the traditional way organizations write policies. Drawing on his background as a lawyer, IT professional, and senior government policy advisor, Lewis shows leaders how respectful, plain-language policies can inspire genuine cooperation, strengthen employee engagement, and reflect organizational values.   On this episode of The Workplace Communication Podcast, we're talking with Lewis Eisen, author of Rules: Powerful Policy Writing to Maximize Engagement, about how to move away from rigid, adversarial wording and instead create policies that employees want to follow. You'll learn how language choices shape culture, how to separate policies from procedures, and why policies are a key part of your organization's brand.   Leadership tips you won't want to miss:  🎙️ Recognizing how "command and control" language sends messages of distrust 🎙️ Shifting from "you must" to "we" language that fosters cooperation 🎙️ Defining policies as organizational boundaries instead of adversarial rules 🎙️ Treating policy writing as part of your brand and employee experience 🎙️ Identifying the most common word to eliminate for more engaging policies   Lewis Eisen combines his experience practising law with 20 years in  consulting and 17 in policy writing in the federal government. His Amazon international bestseller Rules: Powerful Policy Wording to Maximize Engagement. came out in 4th edition this spring and his approach to drafting policies using respectful language has been adopted at organizations around the world.   If you're looking to create policies people actually want to follow, then this episode is for you!   If you've enjoyed this episode, please be sure to subscribe and leave a review.     🎧 Listen to the episode here: https://lindsaylapaquette.com/podcast/   For a full written transcript of the episode, please see the show notes at the link above.    Lewis Eisen's contact information: Website Book LinkedIn   Lindsay's contact information: To book a discovery call  E-mail Website Free e-course: Free Yourself from Workplace Confrontation and Conflict LinkedIn  Previous podcast episodes  

09-29
37:32

#137 - Inside-Out Leadership: Transforming How You Lead at Work and in Life with Monica Chang

The titles, promotions, and financial rewards keep stacking up, but then comes the quiet realization that the ladder you've been climbing has been leaning against the wrong wall. For many leaders, that truth shows up in the form of burnout, strained relationships, or a sense of emptiness that success alone can't fix.   That's the turning point Monica Chang reached in her own journey.    After years of living by cultural and societal expectations, she found herself exhausted and disconnected from what really mattered. Choosing a new path, she launched Start With Clarity Consulting to help leaders redefine success from the inside out.    On this episode of The Workplace Communication Podcast, we're talking with Monica Chang, Founder of Start With Clarity Consulting, about leading with authenticity and balance in a world that often pushes us toward overachievement. Together, we explore the cost of chasing externally defined success, the power of reconnecting with your values, and practical ways to thrive without losing yourself. This episode will inspire you to lead with more clarity, courage, and humanity, both at work and in your life.   Leadership tips you won't want to miss:  🎙️ Identifying when your ladder might be leaning against the wrong wall 🎙️ Cultivating resilience by separating self-worth from achievement 🎙️ Embracing the courage to pause, reflect, and redefine success 🎙️ Developing adaptability by becoming comfortable with uncertainty   Monica believes great leadership is about who you are when the pressure's on. She helps leaders connect to their authentic selves and lead with clarity, building stronger teams and thriving both at work and in life.   If you're looking to rediscover meaning and lead with authenticity without sacrificing your well-being, then this episode is for you!   If you've enjoyed this episode, please be sure to subscribe and leave a review.     🎧 Listen to the episode here: https://lindsaylapaquette.com/podcast/    For a full written transcript of the episode, please see the show notes at the link above.    Monica Chang's contact information: Website  LinkedIn   Lindsay's contact information: To book a discovery call  E-mail Website Free e-course: Free Yourself from Workplace Confrontation and Conflict LinkedIn  Previous podcast episodes  

09-01
33:24

#136 - Instilling Confidence Through Sports With Amy Buchan Siegfried

Ever found yourself in the middle of a conversation about the Super Bowl and thought, "Wait… when is that again?" Or maybe you've smiled and nodded through an office chat about last night's game, silently wishing you had something, just anything, to contribute.   It's a scene Amy Buchan Siegfried, Co-Founder and CEO of Last Night's Game, knows all too well. As a third-generation entrepreneur and self-proclaimed sports enthusiast, Amy spotted how knowing just a little about sports can open surprising doors in business, and how missing out on those conversations can mean missing opportunities.   On this episode of The Workplace Communication Podcast, we're talking with Amy Buchan Siegfried, Co-Founder and CEO at Last Night's Game about how sports can be your secret weapon for building confidence and making genuine connections. From creating a platform that makes sports approachable to uncovering the "human interest" stories that connect us all, Amy shares how curiosity, vulnerability, and a little playfulness can help you join conversations you've been avoiding.   Leadership tips you won't want to miss:  🎙️ Empowering yourself through sports adjacency to join and enrich conversations 🎙️ Developing confidence through vulnerability and admitting what you don't know 🎙️ Fostering belonging by finding common ground in everyday interactions 🎙️ Recognizing when to gracefully exit conversations that aren't serving you 🎙️ Cultivating genuine connections for long-term growth   After seeing how the ability to talk sports gave her the upper hand as a woman in business, Amy, a third-generation entrepreneur, created Last Night's Game to give her friends the same advantage. Last Night's Game empowers its readers to join the sports conversation, even if they don't know the first thing about sports.   If you're looking to boost your confidence, spark genuine connections, and turn small talk into big opportunities, then this episode is for you!   If you've enjoyed this episode, please be sure to subscribe and leave a review.     🎧 Listen to the episode here: https://lindsaylapaquette.com/podcast/    For a full written transcript of the episode, please see the show notes at the link above.    Amy Buchan Siegfried's contact information: Website LinkedIn YouTube Facebook Twitter Instagram Podcast   Lindsay's contact information: To book a discovery call  E-mail Website Free e-course: Free Yourself from Workplace Confrontation and Conflict LinkedIn  Previous podcast episodes  

08-12
33:04

#135 - Conquering Imposter Syndrome While Building Skills and Confidence with Sue Musson

Ever felt like you're the only one in the room who doesn't quite belong, even though you've earned your seat a hundred times over? As a young woman navigating leadership roles in male-dominated industries, on a whole new continent, no less, Sue Musson quickly realized that confidence doesn't always come easy, and it definitely isn't always welcomed. Now a sought-after leadership consultant, coach, and the bestselling author of Firecracker Leadership, Sue has spent decades helping others untangle the messy mix of self-doubt, ambition, and perception that so many leaders face. From appointing judges in the UK to mentoring senior professionals, she's seen just how common imposter syndrome really is, and why it's time we stop treating it like a personal flaw. On this episode of The Workplace Communication Podcast, we're diving into the complexities of imposter syndrome with Sue Musson. She challenges the narrative that confidence is arrogance and offers a refreshing, compassionate take on building real self-belief while still growing your skills. Join us as we reframe how we think about confidence, credibility, and what truly makes an effective leader. Leadership tips you won't want to miss: 🎙️ Unpacking how confidence in women gets misread and what that reveals about workplace culture 🎙️ Identifying the hidden forms of imposter syndrome even in seasoned professionals 🎙️ Fostering environments that normalize vulnerability and growth 🎙️ Empowering yourself to challenge negative self-talk If you're looking to build lasting confidence and lead with clarity, this episode is for you! If you've enjoyed this episode, please be sure to subscribe and leave a review.  🎧 Listen to the episode here: https://lindsaylapaquette.com/podcast/ For a full written transcript of the episode, please see the show notes at the link above. Sue Musson's contact information: Website Book LinkedIn Instagram Lindsay's contact information:  To book a discovery call  E-mail Website Free e-course: Free Yourself from Workplace Confrontation and Conflict LinkedIn  Previous podcast episodes  

07-14
44:04

#134 - The Art of Effective Communication and How To Overcome Communication Gaps with John Whitehead

No matter where you are in the world, communication is at the heart of everything - how we lead, how we connect, and how we get things done. Yet even with the best intentions, misunderstandings still happen. Whether it's a clash of communication styles, unspoken expectations, or deeply rooted behavioral habits, gaps can form in the most unexpected places which often leads to people talking at each other instead of with each other.    John Whitehead, Executive/Leadership Coach at JKWhitehead & Associates, spent over a decade helping senior and emerging leaders navigate the human side of communication. John's work is deeply rooted in helping people untangle their thoughts, voice their ideas and discover powerful truths that drive personal and professional growth.    On this episode of The Workplace Communication Podcast, we're talking with John Whitehead about how the gaps we experience between departments, cultures, personalities, or expectations, can quietly undermine leadership and collaboration, and how we can identify and overcome them.    Leadership tips you won't want to miss:  🎙️ Exploring self-awareness as the first step to better communication 🎙️ Exploring how behavior and personality shape communication patterns 🎙️ Creating a psychologically safe space for open and honest dialogue  🎙️ Applying coaching and listening skills to promote inclusion and shared understanding   John Whitehead has been coaching senior and emerging leaders for over 10 years. John creates a space that allows clients to explore what's going on in their heads, throwing ideas out into the open and together looking for those gems of truth. John's skillful questions, kindness and reflections have helped clients find paths through barriers in order to step closer to their goals.   If you're looking to bridge communication gaps and strengthen your leadership presence, then this episode is for you!   If you've enjoyed this episode, please be sure to subscribe and leave a review.     🎧 Listen to the episode here: https://lindsaylapaquette.com/podcast/    For a full written transcript of the episode, please see the show notes at the link above.    John Whitehead's contact information: Website Book LinkedIn YouTube Facebook Other   Lindsay's contact information: To book a discovery call  E-mail Website Free e-course: Free Yourself from Workplace Confrontation and Conflict LinkedIn  Previous podcast episodes

06-09
37:37

#133 - Essential Communication Skills for Professionals in the Ever Evolving Healthcare Industry with Shweta Ramkumar

Whether it's a language barrier, a generational gap, cultural misunderstandings, or the invisible walls built by socioeconomic class, communication in today's world can be complex and challenging. More often than not, miscommunication isn't just about words; it's about tone, context power dynamics, and the silent biases we carry.    In a setting with high-stakes such as healthcare, where an interaction could literally affect lives directly, bridging these gaps is very critical. Inspired by her mother - a dedicated doctor who served patients from all walks of life - Shweta Ramkumar learned that true connection in healthcare is more about meeting people where they are, listening deeply, and leading with compassion.   On this episode of The Workplace Communication Podcast, we're talking with Shweta Ramkumar, a Communication Coach in the Healthcare Industry, about how meaningful communication is much more than just speaking the same language - it's about connection, empathy, and understanding people's lived experiences.    Leadership tips you won't want to miss:  🎙️ Recognizing and navigating cultural nuances in patient care 🎙️ Building trust across class and language divides 🎙️ Adapting communication styles to serve both team dynamics and individual needs 🎙️ Cultivating empathy as a strategic leadership skill   Shweta Ramkumar helps healthcare professionals from English as a Second Language backgrounds to become more collaborative, influential and empathetic communicators. This will result in them building better relationships with patients & colleagues in addition to achieving workplace excellence and success.   If you're looking to communicate more effectively and build bridges in a diverse healthcare environment, then this episode is for you!   If you've enjoyed this episode, please be sure to subscribe and leave a review.     🎧 Listen to the episode here: https://lindsaylapaquette.com/podcast/   For a full written transcript of the episode, please see the show notes at the link above.    Shweta Ramkumar's contact information: LinkedIn YouTube   Lindsay's contact information:  To book a discovery call  E-mail Website Free e-course: Free Yourself from Workplace Confrontation and Conflict LinkedIn  Previous podcast episodes  

05-12
38:49

#132 - What Does It Take To Build a Good Business with Anant Nyshadham

For years, many companies have viewed worker wellbeing as an expense, but what if this mindset is holding them back from true success? According to Anant Nyshadham, Co-Founder and Chief Strategy Officer at Good Business Lab (GBL) and Associate Professor at the University of Michigan, building a good business is more than just the profits - it's about creating meaningful change for both workers and companies.    Anant Nyshadham has spent his career proving that this vision isn't just possible, but crucial. His groundbreaking research is challenging long-held beliefs that worker well-being is merely a cost, and instead, he's demonstrating how it's a key driver of business success.    On this episode of The Workplace Communication Podcast, we're talking with Anant about how businesses can go beyond profits and actively invest in the wellbeing of their workers. Drawing from his extensive research, Anant delves into projects like soft skills training, worker voice technologies, and organizational policies that have driven better productivity and workplace dynamics. Join us as we learn how small changes in workplace practices can lead to big returns for both workers and businesses.   Leadership tips you won't want to miss:  🎙️ Reframing worker well-being as an investment rather than a cost 🎙️ Implementing soft skills training to enhance worker engagement 🎙️ Promoting organizational policies and structures that foster equity and opportunity for frontline workers 🎙️ Encouraging cross-sector collaboration to boost business productivity and workers' lives 🎙 Addressing cultural, gender, and hierarchical barriers to foster better communication and collaboration   Anant Nyshadham is the Co-Founder and Chief Strategy Officer at Good Business Lab (GBL), a nonprofit labor innovation lab that focuses on improving the lives of low-income workers, by using rigorous research to help businesses align their interests with workers' wellbeing. Anant is also an Associate Professor (with tenure) in the Business Economics and Public Policy Area of the Ross School of Business at the University of Michigan.   If you're looking to build a business that's not just good but also transformative, then this episode is for you!   If you've enjoyed this episode, please be sure to subscribe and leave a review.     🎧 Listen to the episode here: https://lindsaylapaquette.com/podcast/    For a full written transcript of the episode, please see the show notes at the link above.    Anant Nyshadham's contact information: Website LinkedIn YouTube Twitter/X Instagram Other   Lindsay's contact information: To book a discovery call  E-mail Website Free e-course: Free Yourself from Workplace Confrontation and Conflict LinkedIn  Previous podcast episodes  

04-21
53:53

#131 - Unleashing Your Authentic Leadership: Breaking Free From Societal Expectations with Sarah Schneider

Imagine navigating the world of leadership while juggling the weight of societal expectations, constantly being the reliable go-to person, yet feeling a disconnect between how confident you appear on the outside and how unsure you feel on the inside. For Sarah Schneider, this wasn't just an occasional challenge - it was a recurring theme that inspired her to break free and redefine what it means to lead authentically.   Sarah Schneider, a Professionally Certified Executive Coach and Leadership Strategist, believes in helping leaders use their unique gifts to design their most compelling version of leadership. Her work empowers individuals to shed the masks shaped by societal norms, creating space for authenticity, curiosity, and a deeper connection between their inner and outer selves.    On this episode of The Workplace Communication Podcast, we're talking with Sarah Schneider, Executive Coach and Leadership Strategist at Sarah Schneider & Co., about unleashing your authentic leadership and breaking free from societal expectations.   Leadership tips you won't want to miss:  🎙️ Recognizing the disconnect between inner and outer confidence, and learning how to align them effectively 🎙️ Creating space for authenticity in high-pressure environments 🎙️ Peeling away societal expectations to uncover your authentic leadership identity 🎙️ Understanding the power of curiosity over the need to "know it all" 🎙️ Asking who you are shape-shifting for and why, to reclaim your true leadership style   Sarah Schneider (she/her) is a Professionally Certified Executive Coach & Leadership Strategist that works with leaders that are using their gifts for good, crafting their most compelling and rewarding version of leadership (& life). Because when you get to be the designer of your own leadership, you can reduce the toll leadership takes on you personally, amplify the impact you want to have (while rocking what makes you uniquely qualified for it), and … get back to enjoying yourself.    If you're looking to break free from societal norms and lead with authenticity, then this episode is for you!   If you've enjoyed this episode, please be sure to subscribe and leave a review.     🎧 Listen to the episode here: https://lindsaylapaquette.com/podcast/    For a full written transcript of the episode, please see the show notes at the link above.    Sarah Schneider's contact information: Website LinkedIn Instagram   Lindsay's contact information: To book a discovery call  E-mail Website Free e-course: Free Yourself from Workplace Confrontation and Conflict LinkedIn  Previous podcast episodes  

03-31
53:07

#130 - Fostering Wellness Through Career Change with Layne "The Auctionista"

Making a career change is no easy feat. But for Layne "The Auctionista," it's been nothing short of transformative. From a financial advisor to redefining the role of the charity auctioneer, Layne has built an incredible path that challenges industry norms and pushes boundaries.    Their story is a testament to the power of following your passion, embracing change, and creating your own path, even in the face of adversity. As a non-binary entrepreneur who's raised over $45 million for charities across North America, Layne's story is a powerful reminder of how career evolution can foster both personal and professional wellness.    On this episode of The Workplace Communication Podcast, we're talking with Layne, CEO of The Auctionista and Creator of The IMPACT Workshop, about fostering wellness through career change. Layne's career has been a journey of reinvention, from financial advisor to auctioneer, defying industry norms and redefining what it means to build a meaningful, impactful career. They're sharing how embracing change, even in the most uncertain times, can lead to unparalleled wellness and success.   Leadership tips you won't want to miss:  🎙️ Embracing change in your career as an opportunity and not a setback 🎙️ Prioritizing wellness by aligning your career with your values and personal sense of well-being 🎙️ Setting boundaries to enhance personal and professional wellness 🎙️ Building resilience by adapting to challenges and learning from them   Layne is a barrier-crushing, non-binary entrepreneur who blazed a trail in a male-dominated industry, Layne has redefined the role of the charity auctioneer. They are a thought-leader who continues to push the boundaries of what's possible, through their witty, emotionally-charged storytelling that powers kindness, authenticity, empathy and inclusion.   An advocate for social impact, Layne's work as The Auctionista has raised over $45 million for charity across North America and they have taken the stage over 1,500 times in just over a decade. In 2024, Layne launched The IMPACT Workshop; a learning series targeted to organizations which is focused on helping participants understand the concepts of gender identity through DEIB training.   If you're looking to explore how career shifts can fuel both personal wellness and professional success, this episode is for you!   If you've enjoyed this episode, please be sure to subscribe and leave a review.     🎧 Listen to the episode here: https://lindsaylapaquette.com/podcast/    For a full written transcript of the episode, please see the show notes at the link above.    Layne's contact information: Website https://canadianbusiness.com/ideas/dei-belonging/ https://open.spotify.com/playlist/2MiOe40gRXxKuTp6EgqRdu?si=88dfc4911aa44f7f    Lindsay's contact information: To book a discovery call  E-mail Website Free e-course: Free Yourself from Workplace Confrontation and Conflict LinkedIn  Previous podcast episodes   #PersonalWellness #CareerReinvention #BecomeTheLeader #Podcast   ,Personalwellness  ,CareerReinvention ,Becometheleader   ,Podcast

03-11
53:08

#129 - Finding Strength While Navigating Life and Business After Loss with Lindsay Lapaquette

2024 was a year that forced me to re-evaluate everything –personally and professionally.   Last year wasn't just about running a business; it was about navigating grief, rebuilding purpose, and finding strength in moments when it felt impossible to move forward.   On this episode of The Workplace Communication Podcast, Lindsay shares a personal reflection on the challenges of navigating big life transitions, the connection between personal and business growth, and why slowing down doesn't mean falling behind.   We'll dive into how the transformative journey of the last year reshaped Lindsay's perspective on both business and life, and how the lessons learned have guided her into a more intentional, focused 2025.    This episode wasn't an easy one to record, but it was necessary. Listen in to learn more about how the past year has been filled with profound lessons, resilience, and reimaging what's truly possible.    Leadership tips you won't want to miss:  🎙️ Embracing capacity over hustle for sustainable progress 🎙️ Recognizing the importance of aligning with the right clients 🎙️ Building systems that reduce overwhelm and create focus 🎙️ Learning how personal growth drives business success   If you're looking to move forward with renewed purpose and take meaningful steps toward your goals, then this episode is for you!   If you've enjoyed this episode, please be sure to subscribe and leave a review.     🎧 Listen to the episode here: https://lindsaylapaquette.com/podcast/    For a full written transcript of the episode, please see the show notes at the link above.    Lindsay's contact information: To book a discovery call  E-mail Website Free e-course: Free Yourself from Workplace Confrontation and Conflict LinkedIn  Previous related episodes: #118 - Getting Real 2023: A Sneak Peek Behind the Scenes #123 – Life, Resilience, & Doing the Hard Things with Ashley Farrar

02-10
52:10

#128 - Are You "One of the Guys"? with Emily Nichols

Being "one of the guys" has always been seen as an achievement. A recognition of having made it. Oftentimes, 'guy' related phrases are thrown around, with the assumption that the noun covers the entire gender spectrum, just like most dictionaries define it.    But just who are the guys?   And why are we all forced to fit in as "one of the guys"?   Emily Nichols, Chief Connection Officer at Connect Better Inc., is on a mission to challenge the status quo by educating us on the importance of using inclusive language in the workplace. Through her experiences in never being able to meet the "guy" criteria in male-dominated fields, Emily offers valuable insights into how our language and physical work environments can perpetuate gender inequities.   On this episode of The Workplace Communication Podcast, Emily shares her experiences and expertise on the changes we can all make in our use of language to foster a more equitable and supportive work environment.    Leadership tips you won't want to miss:  🎙️ Embracing inclusive language to create a supportive work culture 🎙️ Recognizing and addressing microaggressions in everyday interactions 🎙️ Advocating for gender-neutral job company policies 🎙️ Fostering open dialogue about inclusion and diversity within your team   Speaking from the stage or the factory floor, Emily Nichols nudges technical people to embrace their human skills, so they can become better problem solvers, team players, and leaders.   If you're looking to foster a more inclusive team while questioning the status quo, then this episode is for you!   If you've enjoyed this episode, please be sure to subscribe and leave a review.     🎧 Listen to the episode here: https://lindsaylapaquette.com/emily-nichols/   For a full written transcript of the episode, please see the show notes at the link above.    Emily Nichols's contact information: Website LinkedIn YouTube Facebook Twitter/X Instagram My TEDx talk Recommended book    Lindsay's contact information:  To book a discovery call  E-mail Website Free e-course: Free Yourself from Workplace Confrontation and Conflict LinkedIn  Previous podcast episodes  

08-26
39:53

#127 - Unlocking the Power of Irrelevant Leadership: A New Approach to Leading with Phil Jewell

From navigating a farm restaurant job as a teenager to leading soldiers in combat during his mid-20s with the British and Canadian armies, and eventually diving into the public service and corporate world, Phil Jewell has explored a multitude of leadership styles. Each chapter of his career has taught him something unique, forming the foundation of his belief in becoming an irrelevant leader.    After the pandemic, Phil took a step back to reassess his life's purpose, combining insights from his diverse experiences as a soldier, restaurant worker, spouse, and father. This introspection led him to challenge conventional beliefs, as he discovered that true leadership is more focused on empowering others to make decisions and thrive independently.    On this episode of The Workplace Communication Podcast, we're talking with Phil Jewell, Founder, Impact Leadership Development and Coaching at Impact Leadership about the concept of becoming an irrelevant leader. Phil explains how leaders can foster trust, delegation, and empowerment within their teams, ensuring that the team can thrive even in their absence.    Leadership tips you won't want to miss:    🎙️ Embracing servant leadership by prioritizing the growth of your team   🎙️ Building trust and psychological safety to foster team autonomy   🎙️ Letting go of your ego to create space for your team to thrive   🎙️ Encouraging team accountability by supporting and trusting their decisions   Passionate lifelong learner with a focus on leadership. Drawing from diverse experiences including military leadership roles, academic instruction, and public service executive positions. Led soldiers in combat in my mid-twenties and served in leadership capacities in both the British and Canadian armies, engaging with various cultures worldwide. Acknowledging flaws, daily mistakes, and past failures, I am committed to giving back and sharing insights to help others learn from my experiences.   If you're looking to explore the concept of irrelevance in leadership, then this episode is for you!   If you've enjoyed this episode, please be sure to subscribe and leave a review.     🎧 Listen to the episode here: https://lindsaylapaquette.com/podcast/    For a full written transcript of the episode, please see the show notes at the link above.    Phil Jewell's contact information: Website LinkedIn YouTube Instagram   Lindsay's contact information:  To book a discovery call  E-mail Website Free e-course: Free Yourself from Workplace Confrontation and Conflict LinkedIn  Previous podcast episodes  

07-29
46:33

#126 - Strengthening a People and Results Culture with Pierre Battah

Leading a team where the focus on humanity and results seamlessly coexists may seem like an unattainable goal, doesn't it? For many leaders, striking that balance between driving performance and prioritizing their team's well-being is a daily struggle. So, how can you keep your team productive and engaged without neglecting either aspect?   Pierre Battah, an award-winning author and workplace leadership specialist, steps into this delicate terrain, offering insights honed through years of experience. With a background encompassing HR management, consulting, and academia, Pierre focuses on bridging the gap between people management and achieving exceptional outcomes.   On this episode of The Workplace Communication Podcast, Pierre shares practical tips on how leaders can engage employees, maintain work-life balance, and achieve outstanding results without sacrificing one for the other. Join us as we explore strategies to foster a culture that values both people and results.   Leadership tips you won't want to miss:    🎙️ Cultivating adaptability and resilience 🎙️ Recognizing and leveraging individual strengths 🎙️ Building strong relationships to enhance performance 🎙️ Implementing structured check-ins for better engagement   Pierre Battah is an award-winning author and workplace leadership specialist. He is a long-time workplace columnist for CBC/Radio-Canada, a TEDx presenter, a former senior manager in HR and was previously an associate professor in management at Mount Allison University.  Pierre holds an MBA and professional designations in HR, management consulting and as a professional speaker.  His book "Humanity at Work, Leading for Better Relationships and Results" won gold at the 2020 Nautilus Book Awards in the US. He recently received Rotary International's highest distinction, the Paul Harris Award for outstanding contribution to the community.     If you're looking to harmonize people management with achieving exceptional results, then this episode is for you!   If you've enjoyed this episode, please be sure to subscribe and leave a review.     🎧 Listen to the episode here: https://lindsaylapaquette.com/pierre-battah/    For a full written transcript of the episode, please see the show notes at the link above.    Pierre Battah's contact information: Website Book LinkedIn   Lindsay's contact information: To book a discovery call  E-mail Website Free e-course: Free Yourself from Workplace Confrontation and Conflict LinkedIn  Previous podcast episodes  

06-24
32:26

#125 - Learn How Following The Roadmap to Building Inner Resilience Will Help You Grow with Mark Black

Marathons on their own are tough. But imagine running a marathon with someone else's heart and lungs. Mark Black is a living testament to the incredible power of resilience. Born with a congenital heart defect, Mark underwent life-saving open-heart surgery at just one day old. His journey of resilience began even before he took his first steps.    Against all odds, Mark not only survived but thrived, becoming the only man in history to complete a marathon with another person's heart and lungs. His remarkable story serves as a poignant reminder of the human spirit's capacity to triumph over adversity.    On this episode of The Workplace Communication Podcast, we're talking with Mark Black, Speaker, Author, Coach at Resurgo Training Solutions Inc. about the roadmap to building inner resilience and its profound impact on personal and professional development. Mark's compelling narrative offers invaluable lessons on embracing adversity, fostering adaptability, and cultivating resilience in the face of life's trials.   Leadership tips you won't want to miss:  🎙️ Embracing challenges as opportunities for growth 🎙️ Fostering adaptability by cultivating a growth mindset 🎙️ Recognizing the power of resilience in overcoming obstacles 🎙️ Cultivating a supportive work environment that nurtures resilience 🎙️ Empowering your team to embrace change and navigate adversity with resilience   Mark Black is a resilience expert, speaker, author, and coach. He is the only man in history to run a marathon using someone else's heart and lungs.    If you're looking for inspiration to overcome life's challenges with determination, then this episode is for you!   If you've enjoyed this episode, please be sure to subscribe and leave a review.     🎧 Listen to the episode here: https://lindsaylapaquette.com/podcast/    For a full written transcript of the episode, please see the show notes at the link above.    Mark Black's contact information: Website Book LinkedIn Facebook Instagram   Lindsay's contact information:  To book a discovery call  E-mail Website Free e-course: Free Yourself from Workplace Confrontation and Conflict LinkedIn  Previous podcast episodes

05-20
50:32

#124 - We Can No Longer Ignore the Corporate Culture "Elephant in the Room" with Watchen Nyanue Hampton

On this episode of The Workplace Communication Podcast, we're talking with Watchen Nyanue Hampton, Founder & CEO at I Choose the Ladder, LLC about addressing the corporate culture "elephant in the room." Discover how to foster authentic dialogue, elevate accountability, and prioritize people over metrics to cultivate a healthier organizational environment.  Leadership tips you won't want to miss:  Fostering a culture of open dialogue that transcends traditional boundaries Elevating accountability to foster a culture of responsibility Prioritizing the well-being of your team over metrics to promote a healthy workplace culture Actively listening to your team to uncover hidden insights and cultivate a culture of trust and transparency Watchen Nyanue Hampton is an expert talent management strategist, speaker, and facilitator who helps Fortune 500 companies keep their employees from quitting. If you're looking to revolutionize your approach to corporate culture and leadership, then this episode is for you! If you've enjoyed this episode, please be sure to subscribe and leave a review.   Listen to the episode here: https://lindsaylapaquette.com/podcast/  For a full written transcript of the episode, please see the show notes at the link above.  Watchen Nyanue Hampton's contact information: Website LinkedIn Instagram Lindsay's contact information: To book a discovery call  E-mail Website Free e-course: Free Yourself from Workplace Confrontation and Conflict LinkedIn  Previous podcast episodes

04-29
41:16

#123 - Life, Resilience, & Doing the Hard Things with Ashley Farrar

Many times, we find ourselves on the wild roller coaster called life - navigating twists, turns, and unexpected loops along the way. We push through the chaos, driven by the need to prove our resilience and greatness, whatever the cost.  After all, isn't that what resilience is all about?  We scream, cry, laugh, and hold on tight, eagerly awaiting the moment when the ride comes to a peaceful stop, allowing us to finally catch our breath.  But what if there was another way? What if we could find strength in vulnerability? As a Certified Movement Professional and Owner of Inspired to Move, Ashley Farrar is the ultimate guru of finding both meaning and humour in life's absurdities. She brings a refreshing perspective to the table, reminding us that it's okay to get down from that ride if it no longer brings us joy.  With her contagious energy and relatable anecdotes, Ashley shows us that resilience isn't about forcing ourselves to endure the chaos - it's about embracing the messy, beautiful journey of life with open arms. On this episode of The Workplace Communication Podcast, I chat with my younger sis, Ashley, about the hilarious mishaps and unexpected turns that shape our journey through life. From surviving bike accidents and brain injuries, to navigating the twists and turns of neurodiversity, Ashley's story is as relatable as it is inspiring. Get ready to laugh, learn, and maybe even snort with laughter as we uncover the secrets to resilience and finding joy in life's chaos. Embracing the balance between perseverance and self-compassion Fostering open communication and empathy to support team members facing adversity Cultivating a workplace culture that prioritizes holistic well-being and mental health Encouraging vulnerability and authenticity in leadership to inspire resilience among team members Encouraging your team to embrace imperfection and celebrate progress over perfection Leadership tips you won't want to miss:  As a Certified Movement Professional, Ashley believes that movement should be enjoyable, that the mind and body are interrelated, and that all bodies are good bodies. She creates space in her classes for practicing self-compassion, increasing body awareness, and finding ease through movement. A neurodivergent mom of three, Ashley is passionate about challenging the status quo, loves to ski, read, and spend time in nature.  If you're seeking inspiration to overcome life's challenges and cultivate resilience in your personal and professional journey, then this episode is for you!  If you've enjoyed this episode, please be sure to subscribe and leave a review.   Listen to the episode: https://lindsaylapaquette.com/podcast/  For a full written transcript of the episode, please see the show notes at the link above.  Ashley's contact information: Website Instagram  YouTube  Facebook Video of Ashley Farrar post-accident Lindsay's contact information:  To book a discovery call  E-mail Website Free e-course: Free Yourself from Workplace Confrontation and Conflict LinkedIn  Previous podcast episodes

03-25
55:58

#122 - Authentic Leadership and Critical Communication Skills with Dan Owolabi

Whether or not we want to admit it, for many of us, leadership has been defined by authority and control. However, now is the time to step into the future of leadership – one where effective leadership is defined by embarking on a journey of self-discovery. One that enables you to connect deeply with yourself and your team, while also guiding others. According to Dan Owolabi, Founding Executive Director of Branches Worldwide, an authentic leader isn't someone who bosses others around, but rather someone who remains true to themselves while serving others in a similar capacity. With over two decades of leadership development experience across multiple continents, Dan brings a wealth of wisdom and practical insights to the table. On this episode of The Workplace Communication Podcast, Dan and I explore how to authenticity, cultivate effective communication, and leverage strategic transparency with your team members. It's high time we ditch the rulebook and discover how being yourself can transform your leadership style and supercharge your team's success! Leadership tips you won't want to miss: Engaging in active listening to foster better understanding and connection Embracing vulnerability as a strength to build trust and authenticity within your team Recognizing and valuing diverse perspectives to promote inclusivity and innovation Cultivating empathy to enhance communication and foster stronger relationships Leveraging strategic transparency with your team members Dan Owolabi is the Founding Executive Director of Branches Worldwide, a fast-growing non-profit dedicated to making long-term investments in high-impact Christian entrepreneurs around the world. With over 20 years of experience teaching leadership, Dan is a sought-after international keynote speaker, teaching pastor, and a member of the Global Leadership Summit teaching faculty. To date, Dan has worked with leaders in over twenty countries and four continents, helping them clarify their identity and leverage their influence to serve others.   Dan's latest book "Authentic Leadership", quickly became an Amazon #1 New Release. He holds a graduate degree from Ashland University centering on American Leadership and is completing a doctorate in Global Leadership from Fuller Theological Seminary. Dan is a teaching pastor at Grace Church in Wooster, Ohio where he lives with his wife & two daughters.  If you're looking to enhance your leadership and communication skills while fostering a culture of authenticity, then this episode is for you! If you've enjoyed this episode, please be sure to subscribe and leave a review.  Listen to the episode here: https://lindsaylapaquette.com/podcast/ For a full written transcript of the episode, please see the show notes at the link above. Dan Owolabi's contact information: Website Book LinkedIn Facebook Instagram Lindsay's contact information: To book a discovery call E-mail Website Free e-course: Free Yourself from Workplace Confrontation and Conflict LinkedIn Previous podcast episodes

03-04
47:07

#121 - Why Better Conversations Make for Better Futures with Jason Doiron

Ever tallied up the number of meetings you've been in since you stepped into the workforce? How many of those have dragged on endlessly, achieving next to nothing? Amidst tight deadlines, conflicting priorities and endless emails, meetings can either facilitate progress or be a total soul sucking adventure. With over two decades of experience in nonprofit and community development, Jason Doiron is here to guide us through the chaos. Jason guides us as we uncover the secrets behind why effective communication is the key to untangling the mess and unlocking the potential of diverse teams. On this episode of The Workplace Communication Podcast, Jason Doiron, Cocreator at O Stratégies, talks to us about how to leverage your time and efficiency in meetings by consciously crafting meetings to serve the purpose you most need, at each different point in time. Say goodbye to wasted time, watch-checking, and doodling, and say hello to better conversations that will lead to innovation, clarity, and stronger team dynamics. Leadership tips you won't want to miss: Designing meeting structures that align with desired outcomes Creating space for creativity and innovation in team meetings Balancing structured and organic conversation formats Leveraging diverse methodologies for idea generation and decision-making Jason has over 20 years of experience in the nonprofit and community development world. He focused his academic studies in language and communications studies at the Université de Moncton. He is a practitioner of Art of Hosting and Applied Improv and has held positions in many nonprofit organizations focused on youth, arts and culture, capacity building and social innovation.  His strong and adaptable skills as group facilitator helps him to guide groups in finding clarity, common purpose and work better together in meaningful ways, creating spaces for learning, innovation and co-creation. Jason is co-owner at O Stratégies, a consulting firm specializing in organizational strategy, leadership and social innovation. If you're looking to harness the power of conversation to drive meaningful change and collaboration in your workplace, then this episode is for you! If you've enjoyed this episode, please be sure to subscribe and leave a review.  Listen to the episode here: https://lindsaylapaquette.com/podcast/ For a full written transcript of the episode, please see the show notes at the link above. Jason Doiron's contact information: Website Instagram LinkedIn Lindsay's contact information: To book a discovery call E-mail Website Free e-course: Free Yourself from Workplace Confrontation and Conflict LinkedIn Previous podcast episodes  

02-20
54:18

#120 - Create More Peace, Productivity, and Profit in Your Workplace with Penny Tremblay

Are you ever spending your profits on resolving conflicts that could have been solved with just a thoughtful 5-minute conversation early on?   Mediating conflicts often results in the loss of team efficiency, alongside and a significant financial investment. The challenge of balancing peace, productivity, and profit in the workplace is real.   As a Workplace Relationships Expert, seasoned professional speaker and coach, Penny Tremblay, helps teams and individuals through workplace relationship complexities, not only addressing surface-level issues but also uncovering the root causes of conflicts. This approach fosters an environment where communication flows effortlessly, creating a path to sustainable workplace harmony.   On this episode of The Workplace Communication Podcast, Penny shares elements of her Sandbox System, so you can unlock the secrets to a workplace where peace, productivity and profit can coexist harmoniously.   Leadership tips you won't want to miss:   ️ Cultivating a workplace where open communication is key to building a positive atmosphere ️ Resolving conflicts promptly by addressing issues head-on ️ Actively listening to your team to foster a culture of empathy and collaboration ️ Recognizing the power of empowerment in the workplace ️ Embracing diversity to nurture an inclusive work environment   Penny Tremblay is the founder of Tremblay Leadership Center and the Workplace Sandbox System™. Organizations save millions of dollars by helping their teams manage conflict from the inside out. Harvard training and years of experience bring fresh concepts and stories to inspire productivity and peace in the workplace sandbox.   If you're looking to create a workplace where peace, productivity, and profit coexist seamlessly, then this episode is for you!   If you've enjoyed this episode, please be sure to subscribe and leave a review.     Listen to the episode here: https://lindsaylapaquette.com/podcast/   For a full written transcript of the episode, please see the show notes at the link above.   Penny Tremblay's contact information:   Website Book LinkedIn YouTube Facebook Instagram   Lindsay's contact information:   To book a discovery call E-mail Website Free e-course: Free Yourself from Workplace Confrontation and Conflict LinkedIn Previous podcast episodes

02-05
46:44

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