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This Week in Innovation
This Week in Innovation
Author: Jeff Roster
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Description
Jeff Roster (Gartner & IHL retail sector analyst) and Brian Sathianathan (the VC) explore the retail sector startup community on This Week in Innovation podcast. We discuss the trends driving the retail industry and examine the emerging technologies like Internet of Things (IoT), artificial Intelligence (AI), blockchain, machine learning, low code, cloud computing, SaaS, data, robots, augmented reality, virtual reality, livestreaming, personalization, recommendations and QR codes being built to take advantage of them.
We interview founders, VC’s, entrepreneurs, retail executives and CIO’s to better understand the digital transformation and innovation happening in the retail sector.
We interview founders, VC’s, entrepreneurs, retail executives and CIO’s to better understand the digital transformation and innovation happening in the retail sector.
63 Episodes
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On today’s episode we share our First Thoughts on OpenAI's Weekend. The host, Jeff Roster, deep dives into the major shifts and changes in the AI industry, specifically revolving around OpenAI's recent events. He is joined by guests Brian Sathianathan and Gautham Vadakkepatt, who are industry experts. They discuss the rise of Artificial General Intelligence ( #AGI ), OpenAI's achievements, its changes in leadership, and its corporate structure. They also delve into how Microsoft's involvement might shape the future of AGI and discuss how businesses can strategically leverage AI technology moving forward.
Give it a listen and let us know what you think?
Podcast Hosts
Jeff Roster
Twitter https://twitter.com/JeffPR
LinkedIn https://www.linkedin.com/in/jeff-roster-bb51b8/
Website https://thisweekininnovation.com
Brian Sathianathan
Twitter https://twitter.com/BrianVision
Website https://www.iterate.ai
Podcast Website
https://www.podbean.com/pu/pbblog-f8asf-af2782
https://thisweekininnovation.com
Apple
https://podcasts.apple.com/us/podcast/this-week-in-innovation/id1562068014
Spotify
https://open.spotify.com/show/2QDqTUnt6jebdRHbRzSTJN
Google Podcasts
https://tinyurl.com/3bau5xpz
Substack
https://jeffroster.substack.com
YouTube
https://www.youtube.com/channel/UCRwY8GoqzSxj45G6hOBGWOQ
Listen Notes
https://lnns.co/2QPSfnizE5K
#thisweekininnovation, #TRI, #5ForcesOfInnovation, #podcast, #retailpodcast, #emergingtechnologies, #Retailers, #retail, #retailindustry, #retailtechnology, #retailtech, #futureofretail, #innovation, #innovationstrategy, #retailinnovation, #retailtrends, #retailinsights, #retailnews, #retailtech, #DigitalTransformation, #VentureCapital, #VC, #Founders, #Entrepreneurs, #startupstrategies, #startupfunding, #startupstories, #startupsuccess, #startupfounders, #retailstartups, #founderstories, #founderlife, #Gartner, #IHL, #ArtificialIntelligence , #AI, #cloud, #data , #deeplearning, #naturallanguageprocessing , #sentimentanalysis , #conversationalai, #InternetOfThings, #IoT, #machinelearning, #Blockchain, #virtualreality, #augmentedreality, #personalization, #datamining, #SaaS, #Recommendations, #QRcodes, #Robots, #vr, #3d, #ar, #xr, #NFTs, #unifiedcommerce, #socialcommerce, #mobile,
Jeff Roster and Brian Sathianathan discuss the impact of AI in various industries including #retail. They discuss Brian's recent trip to the United Nations, where he spoke about the effects of AI on environmental sustainability. They also talk about the growing use of generative AI in different sectors and the potential winners in the AI industry. Jeff asks about the budget and staffing implications of AI implementation, and they discuss the role of IT services in this space. Overall, the conversation provides insights into the current trends and future possibilities of AI technology.
JPR’s note: This summary was created by AI. Pretty good!
Give it a listen and let us know what you think?
Podcast Hosts
Jeff Roster
Twitter https://twitter.com/JeffPR
LinkedIn https://www.linkedin.com/in/jeff-roster-bb51b8/
Website https://thisweekininnovation.com
Brian Sathianathan
Twitter https://twitter.com/BrianVision
Website https://www.iterate.ai
Podcast Website
https://www.podbean.com/pu/pbblog-f8asf-af2782
https://thisweekininnovation.com
Apple
https://podcasts.apple.com/us/podcast/this-week-in-innovation/id1562068014
Spotify
https://open.spotify.com/show/2QDqTUnt6jebdRHbRzSTJN
Google Podcasts
https://tinyurl.com/3bau5xpz
Substack
https://jeffroster.substack.com
YouTube
https://www.youtube.com/channel/UCRwY8GoqzSxj45G6hOBGWOQ
Listen Notes
https://lnns.co/2QPSfnizE5K
#thisweekininnovation, #TRI22, #5ForcesOfInnovation, #podcast, #retailpodcast, #emergingtechnologies, #Retailers, #retail, #retailindustry, #retailtechnology, #retailtech, #futureofretail, #innovation, #innovationstrategy, #retailinnovation, #Startup, #Startups, #retailtrends, #retailinsights, #retailnews, #retailtech, #DigitalTransformation, #VentureCapital, #VC, #Founders, #Entrepreneurs, #startupstrategies, #startupfunding, #startupstories, #startupsuccess, #startupfounders, #retailstartups, #founderstories, #founderlife, #Gartner, #IHL, #ArtificialIntelligence , #AI, #cloud, #data , #deeplearning, #naturallanguageprocessing , #sentimentanalysis , #conversationalai, #InternetOfThings, #IoT, #machinelearning, #Blockchain, #virtualreality, #augmentedreality, #personalization, #datamining, #SaaS, #Recommendations, #QRcodes, #Robots, #vr, #3d, #ar, #xr, #NFTs, #unifiedcommerce, #socialcommerce, #mobile
Neil Redding is a keynote speaker, author, Innovation Architect and Near Futurist.
Neil is Founder and CEO of Redding Futures, a boutique consultancy that enables brands and businesses to engage powerfully with the Near Future. Prior to founding Redding Futures, Neil held leadership roles at Mediacom, Proximity/BBDO, Gensler, ThoughtWorks and Lab49.
He has delivered for clients including Visa, Nike, Cadillac, Macy’s, NBA, Verizon, TED, The Economist, MoMA, Converse, Morgan Stanley, Apple, Oracle, Financial Times, and Fidelity Investments.
He has spoken at numerous conferences including AWEXR, Immerse Global Summit, infoComm, Tech2025, CreateTech, SEGD XLab, A.R.E. Shoptalk, Creative Technology Week, Design+AI and VRevolution.
Neil is also editor of Near Future of Retail, author of the forthcoming book The Ecosystem Paradigm, creator and co-host of the weekly Web3/Metaverse gathering meta-web3-verses and advises multiple startups at the leading edge of the digital-physical convergenc
Links for the show notes:
Convergent product suite video overview
Convergent product landing page — reach out here to learn more
Article: Retail is Ground Zero for the Era of Spatial Computing
Give it a listen and let us know what you think?
Podcast Guest
Neil Redding
Head of Product, Auki Labs
https://www.linkedin.com/in/reddingneil/
Podcast Hosts
Jeff Roster
Twitter https://twitter.com/JeffPR
LinkedIn https://www.linkedin.com/in/jeff-roster-bb51b8/
Website https://thisweekininnovation.com
Brian Sathianathan
Twitter https://twitter.com/BrianVision
Website https://www.iterate.ai
Podcast Website
https://www.podbean.com/pu/pbblog-f8asf-af2782
https://thisweekininnovation.com
Apple
https://podcasts.apple.com/us/podcast/this-week-in-innovation/id1562068014
Spotify
https://open.spotify.com/show/2QDqTUnt6jebdRHbRzSTJN
Google Podcasts
https://tinyurl.com/3bau5xpz
Substack
https://jeffroster.substack.com
YouTube
https://www.youtube.com/channel/UCRwY8GoqzSxj45G6hOBGWOQ
Listen Notes
https://lnns.co/2QPSfnizE5K
Hashtags – Highlight the hashtags you want included on the landing page. I automatically include all the hashtags in the Required section.
#thisweekininnovation, #TRI22, #5ForcesOfInnovation, #podcast, #retailpodcast, #emergingtechnologies, #Retailers, #retail, #retailindustry, #retailtechnology, #retailtech, #futureofretail,
#innovation, #innovationstrategy, #retailinnovation, #Startup, #Startups, #retailtrends, #retailinsights, #retailnews, #retailtech, #DigitalTransformation, #VentureCapital, #VC, #Founders, #Entrepreneurs, #startupstrategies, #startupfunding, #startupstories, #startupsuccess, #startupfounders, #retailstartups, #founderstories, #founderlife, #Gartner, #IHL,
#VIPAwards #VendorsinPartnership #vendorawards #partnership
On today’s pod I catch up with Vicki Cantrell, Chief Executive Officer
Vendors in Partnership LLC.
The Vendors in Partnership (VIP) Awards are an industry celebration for the solution providers that power the retail ecosystem, and the new ways that partnerships were formed and challenges were overcome. They want to acknowledge service to this industry, and will recognize and celebrate a willingness to transform from within, create deep and perceptive partnerships, and great solutions.
Give it a listen and let us know what you think?
Podcast Guest
Vicki Cantrell
Chief Executive Officer
Vendors in Partnership LLC
Podcast Hosts
Jeff Roster
Twitter https://twitter.com/JeffPR
Website https://thisweekininnovation.com
Brian Sathianathan
Twitter https://twitter.com/BrianVision
Website https://www.iterate.ai
Podcast Website
https://www.podbean.com/pu/pbblog-f8asf-af2782
https://thisweekininnovation.com
Apple
https://podcasts.apple.com/us/podcast/this-week-in-innovation/id1562068014
Spotify
https://open.spotify.com/show/2QDqTUnt6jebdRHbRzSTJN
Google Podcasts
https://tinyurl.com/3bau5xpz
Substack
https://jeffroster.substack.com
YouTube
https://www.youtube.com/channel/UCRwY8GoqzSxj45G6hOBGWOQ
Listen Notes
https://lnns.co/2QPSfnizE5K
#thisweekininnovation, #TRI22, #5ForcesOfInnovation, #podcast, #retailpodcast, #emergingtechnologies, #Retailers, #retail, #retailindustry, #retailtechnology, #retailtech, #futureofretail,
On today’s episode of This Week in Innovation I had a fantastic discussion with my old friend Greg Buzek of IHL Services. Greg has two full time jobs. One is running IHL Services and the other is Retail Orphan Initiative. Greg shared some of the history of @RetailROI and the theme for Retail Orphan Initiative Super Saturday 2024.
Ricardo Belmar, cohost of Retail Razor joined me to help me discuss how a vendor can use Retail Orphan Initiative Super Saturday to make a big impact on @NRF 2024 weeks before the start of the show.
Give it a listen and let us know what you think?
Podcast Guest
Greg Buzek
President/Chief AI Officer - IHL Group / President/Treasurer – Retail Orphan Initiative
Twitter https://twitter.com/GregBuzek
LinkedIn https://www.linkedin.com/in/gregbuzek/
Email greg@ihlservices.com
Website https://ihlservices.com
https://www.retailroi.org
Podcast Hosts
Jeff Roster
Twitter https://twitter.com/JeffPR
LinkedIn https://www.linkedin.com/in/jeff-roster-bb51b8/
Website https://thisweekininnovation.com
Brian Sathianathan
Twitter https://twitter.com/BrianVision
Website https://www.iterate.ai
Podcast Website
https://www.podbean.com/pu/pbblog-f8asf-af2782
https://thisweekininnovation.com
Apple
https://podcasts.apple.com/us/podcast/this-week-in-innovation/id1562068014
Spotify
https://open.spotify.com/show/2QDqTUnt6jebdRHbRzSTJN
Google Podcasts
https://tinyurl.com/3bau5xpz
Substack
https://jeffroster.substack.com
YouTube
https://www.youtube.com/channel/UCRwY8GoqzSxj45G6hOBGWOQ
Listen Notes
https://lnns.co/2QPSfnizE5K
Ricardo Belmar, of Retail Razor, and I had a crazy idea of dragging our microphones around #nrf2023 and interviewing very interesting people. We weren't sure what to expect or even how to prepare. Turns out it was an amazing experience. This is the first of 4 separate episodes.
Give it a listen and let us know what you think?
Podcast Hosts
Jeff Roster
Twitter https://twitter.com/JeffPR
LinkedIn https://www.linkedin.com/in/jeff-roster-bb51b8/
Website https://thisweekininnovation.com
Brian Sathianathan
Twitter https://twitter.com/BrianVision
Website https://www.iterate.ai
Podcast Website
https://www.podbean.com/pu/pbblog-f8asf-af2782
https://thisweekininnovation.com
Apple
https://podcasts.apple.com/us/podcast/this-week-in-innovation/id1562068014
Spotify
https://open.spotify.com/show/2QDqTUnt6jebdRHbRzSTJN
Listen Notes
https://lnns.co/2QPSfnizE5K
#thisweekininnovation, #TRI22, #5ForcesOfInnovation, #podcast, #retailpodcast, #emergingtechnologies, #Retailers, #retail, #retailindustry, #retailtechnology, #retailtech, #futureofretail, #innovation, #innovationstrategy, #retailinnovation, #Startup, #Startups, #retailtrends, #retailinsights, #retailnews, #retailtech, #Gartner, #IHL, #ArtificialIntelligence , #AI, #cloud, #data , #deeplearning, #naturallanguageprocessing , #sentimentanalysis , #conversationalai, #InternetOfThings, #IoT, #machinelearning, #Blockchain, #virtualreality, #augmentedreality,
Brian and I caught up with the Iterate.ai team to hear what they found at both CES and NRF.
Give it a listen and let us know what you think?
Podcast Hosts
Jeff Roster
Twitter https://twitter.com/JeffPR
LinkedIn https://www.linkedin.com/in/jeff-roster-bb51b8/
Website https://thisweekininnovation.com
Brian Sathianathan
Twitter https://twitter.com/BrianVision
Website https://www.iterate.ai
Podcast Website
https://www.podbean.com/pu/pbblog-f8asf-af2782
https://thisweekininnovation.com
Apple
https://podcasts.apple.com/us/podcast/this-week-in-innovation/id1562068014
Spotify
https://open.spotify.com/show/2QDqTUnt6jebdRHbRzSTJN
LaunchPadOne
https://www.launchpaddm.com/pd/This-Week-in-Innovation?showAllEpisodes=true
Listen Notes
https://lnns.co/2QPSfnizE5K
#thisweekininnovation, #TRI22, #5ForcesOfInnovation, #podcast, #retailpodcast, #emergingtechnologies, #Retailers, #retail, #retailindustry, #retailtechnology, #retailtech, #futureofretail, #innovation, #innovationstrategy, #retailinnovation, #Startup, #Startups, #retailtrends, #retailinsights, #retailnews, #retailtech, #DigitalTransformation, #VentureCapital, #VC, #Founders, #Entrepreneurs, #startupstrategies, #startupfunding, #startupstories, #startupsuccess, #startupfounders, #retailstartups, #founderstories, #founderlife, #Gartner, #ArtificialIntelligence , #AI , #conversationalai, #InternetOfThings, #IoT, #machinelearning, #Blockchain, #virtualreality, #augmentedreality, #vr, #3d, #ar, #xr, #NFTs, #unifiedcommerce, #socialcommerce, #mobile, #metaverse, #unifiedcommerce, #socialcommerce, #lowcode,
This episode is my appearance on Casey Cheshire's Creating The Greatest Show podcast. I thoroughly enjoyed the conversation.
Casey Cheshire is a marketer, serial entrepreneur, and adventurer. He has been in EO for close to 10 years and counts his relationships as a key reason for his continued success.
Casey’s passion for podcasting led to him founding Ringmaster Conversational Marketing. Ringmaster helps B2B businesses launch podcasts that drive growth and revenue.
Previously, Casey founded and ran Cheshire Impact for 10 years. It became the top Salesforce Pardot marketing automation solutions partner in the world before a successful exit in 2021.
He is also a US Marine Corps Veteran where he served in the Infantry and deployed to some very hot climates. In his free time, Casey likes to skydive, climb mountains, and pretend to be a hungry bear for his two kids.
Give it a listen and let us know what you think?
Podcast Hosts
Jeff Roster
Twitter https://twitter.com/JeffPR
LinkedIn https://www.linkedin.com/in/jeff-roster-bb51b8/
Website https://thisweekininnovation.com
Brian Sathianathan
Twitter https://twitter.com/BrianVision
Website https://www.iterate.ai
Podcast Website
https://www.podbean.com/pu/pbblog-f8asf-af2782
https://thisweekininnovation.com
Apple
https://podcasts.apple.com/us/podcast/this-week-in-innovation/id1562068014
Spotify
https://open.spotify.com/show/2QDqTUnt6jebdRHbRzSTJN
LaunchPadOne
https://www.launchpaddm.com/pd/This-Week-in-Innovation?showAllEpisodes=true
Listen Notes
https://lnns.co/2QPSfnizE5K
#thisweekininnovation, #TRI22, #5ForcesOfInnovation, #podcast, #retailpodcast, #emergingtechnologies, #Retailers, #retail, #retailindustry, #retailtechnology, #retailtech, #futureofretail,
Gabriella Bock and Natalie Arana of RETHINK Retail drop by the pod to give advice to startups on how to more effectively engage with the press at conferences and day to day operations.
Give it a listen and let us know what you think?
Podcast Guest
Gabriella Bock
Head of Content & Production
RETHINK Retail
Natalie Arana
Director of Brand Marketing & Communities
RETHINK Retail
Podcast Hosts
Jeff Roster
Twitter https://twitter.com/JeffPR
LinkedIn https://www.linkedin.com/in/jeff-roster-bb51b8/
Website https://thisweekininnovation.com
Brian Sathianathan
Twitter https://twitter.com/BrianVision
Website https://www.iterate.ai
Podcast Website
https://www.podbean.com/pu/pbblog-f8asf-af2782
https://thisweekininnovation.com
Apple
https://podcasts.apple.com/us/podcast/this-week-in-innovation/id1562068014
Spotify
https://open.spotify.com/show/2QDqTUnt6jebdRHbRzSTJN
LaunchPadOne
https://www.launchpaddm.com/pd/This-Week-in-Innovation?showAllEpisodes=true
Listen Notes
https://lnns.co/2QPSfnizE5K
#thisweekininnovation, #TRI22, #5ForcesOfInnovation, #podcast, #retailpodcast, #emergingtechnologies, #Retailers, #retail, #retailindustry, #retailtechnology, #retailtech, #futureofretail,
Jeff Ketner, CEO of Ketner Group stopped by to discuss public relations strategies for startups.
Give it a listen and let us know what you think?
Podcast Guest
Jeff Ketner
Chief Executive Officer
Ketner Group Communications
Email jeff@ketnergroup.com
LinkedIn https://www.linkedin.com/in/jeff-ketner-7b297a/
Website https://ketnergroup.com
Podcast Hosts
Jeff Roster
Twitter https://twitter.com/JeffPR
LinkedIn https://www.linkedin.com/in/jeff-roster-bb51b8/
Website https://thisweekininnovation.com
Brian Sathianathan
Twitter https://twitter.com/BrianVision
Website https://www.iterate.ai
Podcast Website
https://www.podbean.com/pu/pbblog-f8asf-af2782
https://thisweekininnovation.com
Apple
https://podcasts.apple.com/us/podcast/this-week-in-innovation/id1562068014
Spotify
https://open.spotify.com/show/2QDqTUnt6jebdRHbRzSTJN
LaunchPadOne
https://www.launchpaddm.com/pd/This-Week-in-Innovation?showAllEpisodes=true
Listen Notes
https://lnns.co/2QPSfnizE5K
#thisweekininnovation, #TRI22, #5ForcesOfInnovation, #podcast, #retailpodcast, #emergingtechnologies, #Retailers, #retail, #retailindustry, #retailtechnology, #retailtech, #futureofretail,
On today’s episode I talk consumer survey data with Roshan Jhunja, General Manager, Square. TWiINN will always be an audio first pod but today’s discussion is data heavy. The below link will take you to a blog post of each of the data slides.
https://thisweekininnovation.com/blog/data-slides-for-the-roshan-jhunja-gm-square-on-consumer-trends-2022-23
Give it a listen…or a view and let us know what you think?
Podcast Guest
Roshan Jhunja
General Manager,
Square
Podcast Hosts
Jeff Roster
Twitter https://twitter.com/JeffPR
LinkedIn https://www.linkedin.com/in/jeff-roster-bb51b8/
Website https://thisweekininnovation.com
Podcast Website
https://www.podbean.com/pu/pbblog-f8asf-af2782
https://thisweekininnovation.com
Apple
https://podcasts.apple.com/us/podcast/this-week-in-innovation/id1562068014
Spotify
https://open.spotify.com/show/2QDqTUnt6jebdRHbRzSTJN
Listen Notes
https://lnns.co/2QPSfnizE5K
#thisweekininnovation, #TRI
On today’s episode Michael Zakkour, Founder, 5 New Digital stops by to talk about his view of Immersive Commerce. What is Immersive Commerce? I believe it's a far more intelligent way to talk about the collection of technologies that make up the metaverse. All these technologies are on different adoption profiles. They really need to be analyzed independently while being collected in one technology bucket for forecasting purposes. Going forward I'll use Immersive Commerce and Metaverse interchangably.
5 New Digital is a global retail and digital commerce consulting firm with offices across the U.S., Europe and Asia. 5 New Digital founder Michael Zakkour has worked with hundreds of companies on their retail, eCommerce, marketing, technology and international growth strategies for more than 25 years. He is one of “Rethink Retail’s 2022 Top 100 Retail Influencers”, the author of two Amazon best sellers “The New Retail” and “China’s Super Consumers” a 5-time “Alibaba Global Digital Influencer” and his thought leadership and status as a retail futurist in Immersive Commerce, Unified Commerce, Live-Streaming, and Metaverse Retail has made him a sought-after consultant, keynote speaker, C-Suite coach and media personality.
The 5 New Digital research, strategy and execution teams focus on short-term engagements that empower our clients to quickly break down the walls between online and offline commerce and reimagine how retail, digital commerce, supply chain, and content, MUST be integrated at home and internationally to thrive in a Unified Commerce World. 5ND delivers world class implementation and execution services for B2C, D2C and B2B eCommerce that changes the way people think about and engage with brands and products through unified retail strategies.
Give it a listen and let us know what you think?
Podcast Guest
Michael Zakkour
Founder, 5 New Digital
Email michael@5newdigital.com
Website https://www.5newdigital.com
Twitter https://twitter.com/michaelzakkour
LinkedIn https://www.linkedin.com/in/michael-zakkour-150b865/
Podcast Hosts
Jeff Roster
Twitter https://twitter.com/JeffPR
LinkedIn https://www.linkedin.com/in/jeff-roster-bb51b8/
Website https://thisweekininnovation.com
Brian Sathianathan
Twitter https://twitter.com/BrianVision
Website https://www.iterate.ai
Podcast Website
https://www.podbean.com/pu/pbblog-f8asf-af2782
https://thisweekininnovation.com
Apple
https://podcasts.apple.com/us/podcast/this-week-in-innovation/id1562068014
Spotify
https://open.spotify.com/show/2QDqTUnt6jebdRHbRzSTJN
Listen Notes
https://lnns.co/2QPSfnizE5K
#thisweekininnovation, #TRI22, #5ForcesOfInnovation, #podcast, #retailpodcast, #emergingtechnologies, #Retailers, #retail, #retailindustry, #retailtechnology, #retailtech, #futureofretail, #innovation, #innovationstrategy, #retailinnovation, #Startup, #Startups, #retailtrends, #retailinsights, #retailnews, #retailtech, #DigitalTransformation, #VentureCapital, #VC, #Founders, #Entrepreneurs, #startupstrategies, #startupfunding, #startupstories, #startupsuccess, #startupfounders, #retailstartups, #founderstories, #founderlife, #Gartner, #IHL,
Ricardo Belmar joins me to discuss marketing strategies startups can use at conferences like #NRF23. Ricardo is also a cohost of Retail Razor, https://redcircle.com/shows/retailrazorshow. I highly recommend that pod.
Give it a listen and let us know what you think?
Podcast Guest
Ricardo Belmar
Director Partner Marketing Advisor for Retail & Consumer Goods
Microsoft
Twitter - https://bit.ly/twRBelmar
LinkedIn - https://bit.ly/LIRBelmar
RetailWire - https://bit.ly/RWRBelmar
Retail Tech Advisor & Podcaster
The Retail Razor Show
Twitter: https://bit.ly/TwRRazor
LinkedIn: https://bit.ly/LI-RRazor
YouTube: https://bit.ly/RRShowYouTube
Apple Podcasts: https://bit.ly/RetailRazorShow
Retail Razor Show Episode Page: https://bit.ly/RRShowPod
Podcast Hosts
Jeff Roster
Twitter https://twitter.com/JeffPR
LinkedIn https://www.linkedin.com/in/jeff-roster-bb51b8/
Website https://thisweekininnovation.com
Brian Sathianathan
Twitter https://twitter.com/BrianVision
Website https://www.iterate.ai
Podcast Website
https://www.podbean.com/pu/pbblog-f8asf-af2782
https://thisweekininnovation.com
Apple
https://podcasts.apple.com/us/podcast/this-week-in-innovation/id1562068014
Spotify
https://open.spotify.com/show/2QDqTUnt6jebdRHbRzSTJN
Listen Notes
https://lnns.co/2QPSfnizE5K
#thisweekininnovation, #TRI22, #5ForcesOfInnovation, #podcast, #retailpodcast, #emergingtechnologies, #Retailers, #retail, #retailindustry, #retailtechnology, #retailtech, #futureofretail, #innovation, #innovationstrategy, #retailinnovation, #Startup, #Startups, #retailtrends, #retailinsights, #retailnews, #retailtech, #DigitalTransformation, #VentureCapital, #VC, #Founders, #Entrepreneurs, #startupstrategies, #startupfunding, #startupstories, #startupsuccess, #startupfounders, #retailstartups, #founderstories, #founderlife, #Gartner, #IHL,
On today's This Week in Innovation Brian and I discuss the state of the retail sector startup community. This is the first time we are incorporating video. TWiINN will always be an audio first pod but we do want to take advantage of the growing interest in video. Today's discussion is very data centric. The slides we discuss are below. I will also be publishing the actual video to my YouTube channel https://www.youtube.com/channel/UCRwY8GoqzSxj45G6hOBGWOQ and in a blog post at https://thisweekininnovation.com/blog/retailstartups
Give it a listen...and now a view and let us know what you think.
Slide 1
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Slide 5
Slide 6
Slide 7
Slide 8
Slide 9
Podcast Hosts
Jeff Roster
Twitter https://twitter.com/JeffPR
LinkedIn https://www.linkedin.com/in/jeff-roster-bb51b8/
Website https://thisweekininnovation.com
Brian Sathianathan
Twitter https://twitter.com/BrianVision
Website https://www.iterate.ai
Podcast Website
https://www.podbean.com/pu/pbblog-f8asf-af2782
https://thisweekininnovation.com
Apple
https://podcasts.apple.com/us/podcast/this-week-in-innovation/id1562068014
Spotify
https://open.spotify.com/show/2QDqTUnt6jebdRHbRzSTJN
Listen Notes
https://lnns.co/2QPSfnizE5K
#thisweekininnovation, #TRI22, #5ForcesOfInnovation, #podcast, #retailpodcast, #emergingtechnologies, #Retailers, #retail, #retailindustry, #retailtechnology, #retailtech, #futureofretail, #innovation, #innovationstrategy, #retailinnovation, #Startup, #Startups, #retailtrends, #retailinsights, #retailnews, #retailtech, #DigitalTransformation, #VentureCapital, #VC, #Founders, #Entrepreneurs, #startupstrategies, #startupfunding, #startupstories, #startupsuccess, #startupfounders, #retailstartups, #founderstories, #founderlife, #Gartner, #IHL, #ArtificialIntelligence , #AI, #cloud, #data , #conversationalai, #InternetOfThings, #IoT, #machinelearning, #Blockchain, #virtualreality, #augmentedreality, #personalization, #datamining, #SaaS, #Recommendations, #QRcodes, #Robots, #vr, #3d, #ar, #xr, #NFTs, #livestreaming, #drones, #dronetechnology, #dronedelivery, #lastmiledelivery, #samedaydelivery #BOPIS, #lastmilelogistics, #lastmile, #metaverse, #Cryptocurrency, #unifiedcommerce, #socialcommerce, #lowcode, #frictionlesspayments, #contactlessretail , #instorepicku
Sandeep Casi is an experienced Chief Executive Officer with experience in the Automotive & Media industries where he led Product for Automotive workflow, Visual Effects workflow, Post Production workflow, Online Video, Advertising, #AI, #ML, & #Blockchain. He joins up today to discuss his work at the RoninX foundation and opportunities and challenges of the #Metaverse.
RoninX foundation (Non Profit Org) via open source is designing and developing a glass to glass protocol to enable decentralized streaming at 8K resolution, and very large file transfers into decentralized storage. We are designing a new network protocol called Integrated Real Time Protocol (IRP) via community participation by adhering to these first principles:
Give it a listen and let us know what you think?
Sandeep Casi
Founding Steward
Ronin X Foundation
http://roninx.foundation/
Podcast Hosts
Jeff Roster
Twitter https://twitter.com/JeffPR
LinkedIn https://www.linkedin.com/in/jeff-roster-bb51b8/
Website https://thisweekininnovation.com
Brian Sathianathan
Twitter https://twitter.com/BrianVision
Website https://www.iterate.ai
Podcast Website
https://www.podbean.com/pu/pbblog-f8asf-af2782
https://thisweekininnovation.com
Apple
https://podcasts.apple.com/us/podcast/this-week-in-innovation/id1562068014
Spotify
https://open.spotify.com/show/2QDqTUnt6jebdRHbRzSTJN
LaunchPadOne
https://www.launchpaddm.com/pd/This-Week-in-Innovation?showAllEpisodes=true
Listen Notes
https://lnns.co/2QPSfnizE5K
#innovation, #innovationstrategy, #retailinnovation,#Startup, #Startups, #Retailers, #retail, #retailindustry, #retailtechnology, #retailtech, #futureofretail , #retailtrends, #retailinsights, #retailnews, #retailtech, #thisweekininnovation, #DigitalTransformation, , #emergingtechnologies, #podcast, #retailpodcast, #VentureCapital, #VC, #Founders, #Entrepreneurs, #startupstrategies, #startupfunding #startupstories #startupsuccess #startupfounders, #retailstartups, #founderstories #founderlife #Gartner, #IHL, #TRI22, #5ForcesOfInnovation, #ArtificialIntelligence , #AI, #cloud, #data , #deeplearning, #naturallanguageprocessing , #sentimentanalysis , #conversationalai, #InternetOfThings, #IoT, #machinelearning, #Blockchain,#virtualreality, #augmentedreality, #personalization, #datamining, #SaaS, #Recommendations, #QRcodes, #Robots, #vr, #3d, #ar, #xr, #NFTs, #unifiedcommerce, #socialcommerce, #mobile, #unifiedcommerce, #socialcommerce, #lowcode,
Gwen Morrison, Partner, Candezent Advisory joined Brian and I for a discussion on the rapid evolutiuon of retail, the buildout of the metaverse and the state of voice technology.
Gwen has an extensive retail agency and consulting background in shopper insights and retail innovation. Over 15 years at WPP leading their Global Retail Practice commerce initiatives across the group. Hosted large agency/ client events around the world. As a trend expert, developed the themes, curated content and recruited ad tech sponsors. Analyzed purchase platforms and new physical formats reshaping shopping rituals across the globe. Particular interest in the impact of Voice driving fulfillment shopping while Visual Search inspires exploration of new lifestyle ideas. Have consulted on new technologies for measuring and optimizing productivity of the shelf. Innovations series for clients including Walgreens Boots Alliance, Nestle, IKEA, Ford, TJX, Macy's, Walmart International, BP, Falabella, and Microsoft.
Speaker at Industry events on the new era of unified commerce where data drives brand content, product innovation and future access to goods and services.
Give it a listen and let us know what you think?
Today’s guest
Gwen Morrison
Partner, Candezent Advisory
Consultant, Retail Cities
Podcast Hosts
Jeff Roster
Twitter https://twitter.com/JeffPR
LinkedIn https://www.linkedin.com/in/jeff-roster-bb51b8/
Website https://thisweekininnovation.com
Brian Sathianathan
Twitter https://twitter.com/BrianVision
Website https://www.iterate.ai
Podcast Website
https://www.podbean.com/pu/pbblog-f8asf-af2782
https://thisweekininnovation.com
Apple
https://podcasts.apple.com/us/podcast/this-week-in-innovation/id1562068014
Spotify
https://open.spotify.com/show/2QDqTUnt6jebdRHbRzSTJN
LaunchPadOne
https://www.launchpaddm.com/pd/This-Week-in-Innovation?showAllEpisodes=true
Listen Notes
https://lnns.co/2QPSfnizE5K
#innovation, #thisweekininnovation, #DigitalTransformation, #podcast, #retailpodcast, #emergingtechnologies, #5ForcesOfInnovation, #TRI2022, #tri2022, #Startup, #Startups, #Retailers, #retail, #retailtechnology, #retailtech, #futureofretail, #retailtrends, #VentureCapital, #VC, #Founders, #Entrepreneurs, #Gartner, #IHL, #mentorship, #ArtificialIntelligence, #AI, #cloud, #InternetOfThings, #IoT, #Blockchain, #LowCode, #Data, #conversationalai, #virtualreality, #augmentedreality, #livestreaming, #socialcommerce, #metaverse, #NFTs,
Brandon Rael, Business Transformation Leader, Capgemini Invent joins us to talk about innovation in retail.
Capgemini Invent is Capgemini Group’s innovation, design, and transformation powerhouse, accelerating ideas into prototypes and scalable real-world solutions that help our clients get the future they want.
By combining strategy, technology, data science, and creative design expertise with an inventive mindset, we partner with our clients to innovate and transform their business, helping them navigate today while plotting a course for the future
Today’s guest
Brandon Real
Brandon Rael
Business Transformation Leader
Capgemini Invent
Podcast Hosts
Jeff Roster
Twitter https://twitter.com/JeffPR
LinkedIn https://www.linkedin.com/in/jeff-roster-bb51b8/
Website https://thisweekininnovation.com
Brian Sathianathan
Twitter https://twitter.com/BrianVision
Website https://www.iterate.ai
Podcast Website
https://www.podbean.com/pu/pbblog-f8asf-af2782
https://thisweekininnovation.com
Apple
https://podcasts.apple.com/us/podcast/this-week-in-innovation/id1562068014
Spotify
https://open.spotify.com/show/2QDqTUnt6jebdRHbRzSTJN
LaunchPadOne
https://www.launchpaddm.com/pd/This-Week-in-Innovation?showAllEpisodes=true
Listen Notes
https://lnns.co/2QPSfnizE5K
#TRI2022, #innovation,#retail, #thisweekininnovation, #DigitalTransformation, #podcast, #retailpodcast, #emergingtechnologies, #5ForcesOfInnovation, , #Startup, #Startups,,#Retailers, #retail, #retailtechnology, #retailtech, #futureofretail, #retailtrends, #ArtificialIntelligence , #AI, #cloud, #InternetOfThings, #IoT, #Blockchain, #LowCode, #conversationalai,,#supply chain, #computervision, #VentureCapital, #VC, #Founders, #Entrepreneurs, #mobile, #Gartner, #IHL, #virtualreality, #augmentedreality, #vr, #3d, #ar, #XR, #livestreaming, #socialcommerce, #metaverse,
Transcript
[00:00:00] Jeff Roster: hello everybody. And welcome back to this weekend. Innovation today.
[00:00:02] I have a, an old clubhouse friend Brandon Al business transformation leader at cap Gemini invent Brandon. Welcome to the.
[00:00:10] Brandon Real: Thank you so much, Jeff, for having me. It's a pleasure to meet you, Brian as well.
[00:00:13] Brian Sath: Likewise, welcome Brandon.
[00:00:15] Jeff Roster: So Brandon, why don't you start by talking about, we all know cap Gemini, but cap Gemini invent is a term that I a group that I haven't, I've just only started to take a look at.
[00:00:24] So why don't you unpack a little bit about what that is. Tell us about yourself, your background and what you're doing.
[00:00:30] Brandon Real: yeah. First about my background as you mentioned in our clubhouse meetings I have a deep background in retail merchandising, supply chain. I actually was a retailer, so I walked the walk.
[00:00:39] I talked the talk and and I enjoy just solving complex business challenges and enabling through technology events and some transforming businesses and growing revenue, his dreams, and just halfway through my career, I decided to make the pivot over to consulting. And I joined a number of firms where I've focused on business digital and technology transformations and helping to pivot these organizations, especially in the [00:01:00] retail space, to the new ways of shopping in the ways of engaging a customer and especially all the digital.
[00:01:06] Innovations have come up the last five to 10 years, I've really focused on the customer journey, the customer experience and across all the platform, which you can imagine cap Gemini invent is essentially the transformation innovation powerhouse that doesn't compare to the larger firm.
[00:01:19] People know that cap I is at really KA is that really Lauries a significant. Technology implementation partner that's that really works with companies for two or four, five year engagements that really drives process improvements. And then is that integration partner you have, but then, but the innovation side is really that kept my inventing.
[00:01:36] It's a conglomeration of about 10 different firms that were acquired the last three or four years. And I think back in 2018, the firm decided to create this subsidiary that focused on digital transformations. Really accelerating ideas and not just driving innovative ideas, but how do you actually operationalize those?
[00:01:55] How do you make them real? How do you actually make provide significant value to the customer? How do you provide [00:02:00] improvements for the employees and how they do business and how they scale that? We are actually working close partnership with the larger cap, Jim and I team, but in general, We'll do those short term, agile, quick acceleration of value and growth for the customers.
[00:02:14] And our focus is on the long term, sustainable partnerships, especially all the, just all the disruptions that the industry's facing. We're there. And we have the capabilities and teams to address all that.
[00:02:25] Jeff Roster: how long is the typical engagement? Is that something you can talk.
[00:02:28] Brandon Real: I can. So we typically like it in the door expand for more. So our goal is to the, that crawl, walk, run approach to innovation. And really that, that 12 week engagement is our first starting point in relationship with our typical clients to really pinpoint the challenges, the opportunities and the gaps, and then define that longer term roadmap together.
[00:02:47] It's a, it is a matter of having the right experts in the room, the right understanding of the industry and the right understanding of the capabilities that are out there for technology perspective.
[00:02:55] Brian Sath: So in this journey as customers get started Brandon with the, [00:03:00] with early engagement of 12 weeks. Where do they, where do they go from there? So is this initially are these customers mostly customers who don't have an innovation process in place or do they have something in place?
[00:03:12] How does that, how does this
[00:03:13] Brandon Real: play out? It's a combination of those two, so it could be. A more mature organization that actually has a dedicated innovation team that really does, but they only have the foundational framework of funding, those innovative ideas into something, tangible, something real.
[00:03:26] How do you build those to a backlog? How do you actually prioritize those? How do you actually then go ahead and build those from a agile perspective into real work products? They actually will result in a solution. So we've seen those clients on that journey who are, have some material in the space and they need to get some help and an advisor, a partner to guide on that journey, given that framework and foundation you need, there are other organizations that are just delving into it.
[00:03:49] They really need to brainstorm how, what innovation means to them and what it needs to operations. They need a lot more support from us from a advisory perspective and actually, or the capability they need to get innovation started. [00:04:00] There are different paths there's and it's very unique for a client for sector.
[00:04:03] We can talk more about later where I see some sectors are a lot more advanced than others in a retail in.
[00:04:09] Brian Sath: Perfect now in terms of an overall adoption perspective as customers are, going through your engagements and getting an understanding of what they want to be doing and what are the priority, how many, what percentage or like how, like at a higher level, just so what is the adoption rate like going forward?
[00:04:26] Do they make it like an ongoing and you. They have a, because that's one of the challenges with innovation, right? Sometimes it becomes a very project based compared to, it becomes a lifetime practice in the
[00:04:35] Brandon Real: company, right? Yeah. I think that strategic mindset shift is taking and just know it from from being a project based methodology, to really looking at, from a product or initiative perspective, what is the business challenge you need to solve?
[00:04:51] What is the customer experience enhancement? We're trying to actually produce. And you think of it in terms of actually building a product or a service or a capability versus a project. [00:05:00] That's what we're trying to do. That's what our main goal is with the clients to work with is to become more projectized to more customer centric and to actually produce things that will add value for the customer to drive business growth and revenue, and actually help enable the workforce be more effective and productive.
[00:05:17] Jeff Roster: So when a client comes to you initially, are they. Are man. I want ask what I mean, I wanna do the analyst thing and figure out exactly what the percent of innovative retailers is still in retail. I used to, we used to talk about it being three to 4% of retailers would be truly innovative or at least cutting edge and leading edge.
[00:05:34] And then, 25% fast followers, 50% mainline. And then the dreaded slow adopter. So when somebody knocks on your door, are they already innovative? Do they want to become innovative?
[00:05:43] Brandon Real: The good question. Jeff, I think they have they've they, if committed to their team, do they committed to their shareholders that they wanna become more innovative.
[00:05:51] They have some ideas how they wanna approach it in some cases, but they don't have that formal structure. They don't have that. But that prioritization that's needed to become more innovative and [00:06:00] most critically they have embedded innovation as part of all the capability units. Whether supply chain perspective through operation perspective, merchandising, certain planning, pricing having innovation as dental operation is doing to fail.
[00:06:12] So you have to incorporate embed innovation and a customer first mentality across the entire organization. Otherwise it's, it doesn
On today's edition of This Week in Innovation Brian and I talk about the attention economy.
Give it a listen and let us know what you think?
Podcast Hosts
Jeff Roster
Twitter https://twitter.com/JeffPR
LinkedIn https://www.linkedin.com/in/jeff-roster-bb51b8/
Website https://thisweekininnovation.com
Brian Sathianathan
Twitter https://twitter.com/BrianVision
Website https://www.iterate.ai
Podcast Website
https://www.podbean.com/pu/pbblog-f8asf-af2782
https://thisweekininnovation.com
Apple
https://podcasts.apple.com/us/podcast/this-week-in-innovation/id1562068014
Spotify
https://open.spotify.com/show/2QDqTUnt6jebdRHbRzSTJN
LaunchPadOne
https://www.launchpaddm.com/pd/This-Week-in-Innovation?showAllEpisodes=true
Listen Notes
https://lnns.co/2QPSfnizE5K
Transcript
[00:00:00] Jeff Roster: Hello everybody. And welcome to another edition of this week in innovation today. Brian and I are going to talk about the attention economy, Brian, how you doing today?
[00:00:08] Brian Sathianathan: Doing great. Jeff, how are you Jeff?
[00:00:11] Jeff Roster: Doing well? They're putting in fiber in the neighborhood. So if you hear a jackhammer, let me know, I'll go to mute, but that's exciting times for us.
[00:00:18] So hopefully I will have a super fast internet connection maybe in, in a couple of months or.
[00:00:23] Brian Sathianathan: That is awesome. Yeah, that is awesome. I do have five Iran, fiber all the way because of, a lot of the meetings that I do. And some of the, like the demos that I do sometimes is very bandwidth consuming.
[00:00:35] So yeah, I did it like a few months ago and it's really good. Yeah, ever since then, I get pretty good
[00:00:40] Jeff Roster: connectivity. Fantastic. Brian, today, you want to talk about the attention economy? What what does that mean?
[00:00:48] Brian Sathianathan: So basically the the idea about the attention economy is it's almost thinking about, a consumer or a user's attention, the time that he or she spends, say watching TV [00:01:00] are interacting with the product are, spending time on the internet. Looking at that whole concept as the human attention is a scar commodity. and it's, there is so much of it that you, one any human or any person has in a given day, right? You only have 24 hours and you probably spend 1820 hours being awake, right.
[00:01:26] Or maybe 16 hours, depending on how old you are and how young you are. So the question is it's a scare. The point is that it's a scarce commodity and within this scarce commodity, how. Can brands our well can websites, our well can products grab the attention of any human, right? Any user, any consumer.
[00:01:49] That's why this is interesting. So we are applying the traditional economic theories, right? That we apply to finance, or any other scarce commodity. And you apply that theory to [00:02:00]attention to the human attention. And that is what the attention economy is. So you've taken something that's very much an art or like something that evolved over a time and you've attached and applied scientific principle to it.
[00:02:12] And you treat it like a scarce commodity and value.
[00:02:17] Jeff Roster: Okay, so makes sense. When I started my career, there were there was cable and barely cable and there was. A few channels, there was radio and that was it. And now I've got two plus million podcasts. I can dig through 600 channels.
[00:02:35] Almost, unlimited streaming services. So that time that I spend as a consumer becomes incredibly valuable where I put it. And it's a precious resource to all these various. objects, interactions, things that are looking for my time. What what do you do with that then?
[00:02:54] Brian Sathianathan: I think it's about no, I think it's a great question. I think Jeff, I think it's all about understanding where [00:03:00] users are spending time and how it is broken down between the different avenues, the different channels. The different types of activities, and then the brands, as well as these content providers, or even retailers can figure out methodologies to create value, because essentially a user's attention is not free. So how do you create value within that time? So that, it becomes a transaction, both parties benefit.
[00:03:31] Jeff Roster: Okay. So if you're a retailer, what do you do? What do you do with a busy mom? Who's got all these, 2 million podcasts to pick from and 600 channels. How do you engage that person in this new
[00:03:42] Brian Sathianathan: world works well? That's a great, yeah, absolutely. Jeff. So maybe what I'll do is let me talk a little bit about how things are broken down, right?
[00:03:48] Between, traditional things like TV and others, and how. How the internet, as well as, content on the internet is, consuming that pie and that how that pie is [00:04:00] beginning to grow between the different sites. And then we'll go into retail. But I think I definitely want to talk about how retailers can leverage some of these things and learn.
[00:04:10] How the media Giant's already using it. And there's a lot of lessons and I'll walk through some retail use cases, but let me spend like a, quite a bit of time talking about the media and the current landscape itself. So that'll give you a pretty good background, right? So if you look at like the TV watching, daily basis, I think we spend about three hours right on TV watching TV every day. So it used to be a little higher. It used to be like 207 minutes. At one point during the pandemic, it was 213 minutes a day. And then based on Statistica and other analyst sites, it's actually gonna go down specifically TV.
[00:04:50] What I mean is like traditional screen, the big screens on your home. But then if you break it down a little bit in terms of, overall screen time, that's actually not [00:05:00] reducing, that's actually increasing. So we are. all adults in America on average, over 18 are spending about four hours and 16 minutes a day.
[00:05:13] Watching consuming content. So that also includes the screen share time of things like YouTube, especially the younger audience, watching more content. And I'm sure, our listeners are aware that, the world population is about seven point 9 billion. So out of the seven, 9.9 billion, the YouTube audience is about 2.5, 6 billion.
[00:05:32] So that's the sizeable number, right? That's not to ignore. And YouTube's content reach is about 32% of the population, right? Of the internet population, not the world population, but the internet population then the average is about 51%. So it's pretty, pretty large numbers.
[00:05:49] You're talking about. They've also had especially tremendous growth during the pandemic and as we are getting, outta the pandemic because the audience is very strong, right? Same thing. Some sort of [00:06:00] applies to every other audience is like Instagram 1.4, 8 billion users rate. And then they average is about 18.7%.
[00:06:08] And they grew, I think about, 85 million users, 6.1%. TikTok is another one that's actually growing fast as well. They are 60 plus million users, 7.3, some percent usage. So you're seeing this audience of, audience growth across. And then you're also seeing streaming and mu music services, right?
[00:06:27] People are willing to pay for these things because at one point, there was a lot of ad covered content, but now of course there is 31% of the people in America pay. For a streaming service or a movie service, right? This is not only about just a subscription it's it could be about subscription on demand, one time purchase, right across all those things.
[00:06:47] So you're seeing like content, people are consuming content, but also paying for it. And there is also a big appetite for this type of things. Which is really interesting to see. The other thing is that, as people are spending a [00:07:00] lot of time in, free content consumption, social media, right?
[00:07:02] The whole social media advertising spend its itself is about 33 point. One person of the total ad spent right. Pretty big, so all these things are growing. And another thing that's interesting is because a lot of the stuff that we cover is very commerce oriented, right? So if you look at the worldwide RPU right.
[00:07:18] Average revenue per user for eCommerce, it's about a thousand dollars, right? In the us it's about $3,000. So the eCommerce is more advanced in the us. Other than us is, of course you have some of the Asian countries which have more commerce, like Hong Kong, for instance, So that's a big, that's a big number, and that sort of purchased the ARPO is broken down across about, electronics being the primary category about 9 billion, nine, nine 988 billion annual spend followed by fashion, which is about 900 billion. And then you have other categories going on. Another thing Jeff, that also somewhat caught my attention is this this whole concept of, grocery online.
[00:07:58] People purchasing grocery [00:08:00] online with any of the services. I, I think in my previous podcast I told right these days that Sarah and I, only like all of our safe shopping is pretty much in order online and pick up in store right now. We even started doing that with Walmart as well.
[00:08:13] So now we basically, do either, Walmart, grocery or safe a grocery, if we need to get grocery right. Worldwide, I think it's about 28%. Other population have at least done it. Now you look at the United States compared to the world, it's actually, the number is slightly low.
[00:08:27] It's about 23%, 23.7%, but that's actually an increasing percent rate. But the Asian countries have much more deeper online grocery purchases. This is an interesting thing because today I think even a few weeks ago, we ended up speaking to a couple of startups. Jeff, remember the delivery companies, right?
[00:08:44] This is a really exciting area because I think this has a lot of growth, potential. And I think pretty
Joey founded Supplyve in May of 2021 after seeing firsthand the rampant issues in Small Retail. He's a graduate of University of Maryland's Supply Chain program, and today sits on the technology council of the National Small Business Association.
Give it a listen and let us know what you think?
Today’s guest
Joey Rubinstein
CEO
Supplyve
https://www.supplyve.com/
Podcast Hosts
Jeff Roster
Twitter https://twitter.com/JeffPR
LinkedIn https://www.linkedin.com/in/jeff-roster-bb51b8/
Website https://thisweekininnovation.com
Brian Sathianathan
Twitter https://twitter.com/BrianVision
Website https://www.iterate.ai
Podcast Website
https://www.podbean.com/pu/pbblog-f8asf-af2782
https://thisweekininnovation.com
Apple
https://podcasts.apple.com/us/podcast/this-week-in-innovation/id1562068014
Spotify
https://open.spotify.com/show/2QDqTUnt6jebdRHbRzSTJN
LaunchPadOne
https://www.launchpaddm.com/pd/This-Week-in-Innovation?showAllEpisodes=true
Listen Notes
https://lnns.co/2QPSfnizE5K
#innovation, #thisweekininnovation, #DigitalTransformation, #podcast, #retailpodcast, #emergingtechnologies, #5ForcesOfInnovation, #TRI2022, #Startup, #Startups, #Retailers, #retail, #retailtechnology, #retailtech, #futureofretail, #retailtrends, #supplychain, #VentureCapital, #VC, #Founders, #Entrepreneurs,#Gartner, #IHL,
[00:00:00] Jeff Roster: Hello everybody. Welcome back to this week and innovation today. I have two very interesting guests. I have Joey Rubenstein, CEO of supply and kin doubt. Joey, welcome to the podcast.
[00:00:11] Joey Rubinstein: Thank you so much, Jeff. It's great to be here.
[00:00:13] Jeff Roster: And tell me a little bit about yourself and what you're up to, what your company's.
[00:00:17] Joey Rubinstein: Sure. I studied a supply chain and entrepreneurship at the university of Maryland go TURPs. And basically after that, one of my friends approached me and he was running this independent retailer.
[00:00:27] And he realizes, oh shoot. The way that we're doing our supply chain is really problematic. Everything was very manual. There were all sorts of issues in terms of the way in which they ordered, how they ordered from who they were ordering, when they were ordering you name it, they had problems with it.
[00:00:40] We, started speaking to hundreds and hundreds of different people that were within the industry, trying to understand if this is a real problem or just something that was, localized
[00:00:46] turns out it's a huge problem. So we dove in headfirst.
[00:00:51] And basically what we're trying to do is we're trying to redefine their ordering process from their vendors and make their lives a million times.
[00:00:58] Jeff Roster: So let me understand. When you [00:01:00] talk about independent, what's your definition of independent retailer?
[00:01:03] Joey Rubinstein: An independent retailer is basically a one, mom and pop store all the way up to, as a chain of like 10 stores.
[00:01:09] Jeff Roster: Very interesting. And today those retailers I'm thinking about my brother's place. It's probably a lot of paper. I'm not even sure. There's Excel sheets. There's probably, you're probably trying to try and replace physical
[00:01:19] Joey Rubinstein: paper. Yeah. So actually initially we started out by interviewing like in-depth like a hundred different independent retailers. 93% of them were not using any sort of technology. They were using either Google sheets or pen and paper. The majority of independent retailers received their basically their orders through what's like paper. Like they actually get, invoices, physical paper, invoices
[00:01:38] that's not to say that there are people that aren't familiar with technology and willing to adopt technology. It's just that up until now, they have been underserved.
[00:01:46] . So basically the technology that, that we would be replacing is the technology that comes with the point of sale. So in every point of sale, that's basically where people swipe their credit cards.
[00:01:54] A lot of times they have these tack on, supply chain software but they're very ineffective and they suffer from the same problem that [00:02:00] actually all the current technology suffer from even all the way up to SAP, which is that they require a massive amount of manual data entry.
[00:02:06] So if I want to get my system up and loaded it on square, for example, I would have to type in, each individual product that's within my store. So let's say I have 10,000 products. It would take me 180 hours. Which is seven full 24 hour days just to type in my products. And that's not to mention when I'm actually getting, stuff into my store and I need to, update the inbound inventory.
[00:02:25] While there is technology that is, technically within the stores, people don't use it by and large because it's just too cumbersome. And I think basically what we did is we built a product that, addresses all those things. It allows, basically minimal manual data entry and that's the long and short of it. And now, we're just, just getting running, we have a number of stores that are signed up we're, signed with a couple of vendors as well.
[00:02:45] But the small market as an aside is very large as well.
[00:02:48] There were 156,000, stores in our sort of initial starting market, which is to say convenience stores groceries and liquor stores. And that's really just the beginning because this is also applicable to, sports stores, sporting goods [00:03:00] stores, it's applicable to toy stores. It's applicable to you name it as long as they have barcodes.
[00:03:05] And things are really looking good.
[00:03:07] Jeff Roster: Yeah actually that was my next question. There is no segment that you need to worry about. You're not focusing on grocery or anything. Anything with a barcode
[00:03:14] Joey Rubinstein: works for you in the short run. Obviously you need to stay focused in order to, build a viable business and all that stuff.
[00:03:20] So we're starting with the grocery and the three I named before, which is, grocery convenience stores and liquor because they have a similar product set but then we're going to work our way out, as time goes on
[00:03:28] Jeff Roster: very interesting now, Ken Dowd is on the line with us and Ken is on the advisory board, but I wonder if you could unpack a little bit how you two got connected and Ken, maybe you could tell us about your background because I couldn't even begin to do it justice.
[00:03:44] Ken Dowd: I met Joey early on about four or five months ago. Very aggressive team. I met the whole team by zoom. What I liked about they did early on was they started small and had a lot of lessons learned on how they were working their [00:04:00] process.
[00:04:00] And as you can see, they're building to larger efforts. But I liked advising these guys and talking to them. I'm a retired major general in the army. Did all the logistics most in Afghanistan and Iraq and Kuwait. In the 2014 timeframe, 2012. And Joey asked me to jump on the team and advise them on ideas and thoughts and way ahead.
[00:04:22] But I would just tell you, these guys are very aggressive and they do a real good job on lessons learned. And then they build that into their process.
[00:04:30] An aggressive team for an old guy like this, watching these guys try to improve process. Always makes me excited.
[00:04:37] Jeff Roster: What's really interesting to me is for such a young startup to have such a strong advisory board.
[00:04:41] That's what really, Can S same thing. I got a call out or I got a email out of LinkedIn, out of nowhere for some, some young guy doing something up in Palo Alto and it's I get a bunch of those. And for whatever reason I went up and.
[00:04:54] A lot of it was because of the advisory board that, that Joey already put together. When I'm talking to startups, that's, I [00:05:00] highly recommend putting an advisory board together. And I think in this case, he hit it out of the park with some very big names. Yeah can I can't miss the opportunity to ask you some some military questions.
[00:05:11] What can retail learn from your experience? You, have you worked in, or you actually you manage lead probably the most sophisticated supply chain in the history of man. I would think us, us, military. W what can we learn in retail from what you what you've done?
[00:05:24] When
[00:05:25] Ken Dowd: It was bringing in expertise from industry to show us how we might be able to do our processes and procedures in the supply chain. One thing I did as a GO (General Officer) was work with industry on ideas and things they might already have figured out. And then, as you talk about the supply chain and things like that we're coming out of Iraq in 2011.
[00:05:52] We put a lot of this IT and processes that we learned from other large [00:06:00] IT industries in there to make our effort coming out of there very easily done. And then the supply accountability of all that equipment and trucks and personnel was outstanding. And so I just see, what Joey's pulling together.
[00:06:19] There may be ways we can link up. On ideas to always improve both processes and DOD and retail.
[00:06:30] Jeff Roster: Yeah. That's that's exciting. I'm an old supply chain person, myself. Mervyn's target. And lived in, lived and died in the supply chain. And I guess I'm happy and probably a little sad at the same time to see supply chain really moved to the forefront.
[00:06:42] Not just because of the amazing things we've always done, but the fact now the entire world realizes how delicate a supply chain is. So any any expertise that we can drag into retail, I think is just phenomenal.
[00:06:53] Ken Dowd: I think Jeff, a lot of it happens to like your background is relationships you build through [00:07:00] your time in the military through your time in industry.
[00:07:03] There's always great ideas out there. And I think
Headquartered in Mountain View, CA, Pathr.ai delivers a retail spatial intelligence solution that understands customer and staff movement using AI with existing cameras and data sources. This empowers retailers with rich and real-time insights that reduce labor costs, improve the customer experience, and optimize merchandise and marketing displays - driving growth and reducing cost across their entire fleet of physical stores.
Give it a listen and let us know what you think?
Podcast Guest
George Shaw
Founder & CEO
Pathr.ai
https://pathr.ai/
LinkedIn: https://www.linkedin.com/in/georgemshaw/
Twitter: https://twitter.com/nerdshaw
Podcast Hosts
Jeff Roster
Twitter https://twitter.com/JeffPR
LinkedIn https://www.linkedin.com/in/jeff-roster-bb51b8/
Website https://thisweekininnovation.com
Brian Sathianathan
Twitter https://twitter.com/BrianVision
Website https://www.iterate.ai
Podcast Website
https://www.podbean.com/pu/pbblog-f8asf-af2782
https://thisweekininnovation.com
Apple
https://podcasts.apple.com/us/podcast/this-week-in-innovation/id1562068014
Spotify
https://open.spotify.com/show/2QDqTUnt6jebdRHbRzSTJN
LaunchPadOne
https://www.launchpaddm.com/pd/This-Week-in-Innovation?showAllEpisodes=true
Listen Notes
https://lnns.co/2QPSfnizE5K
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