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Total Refresh

Author: The Coca-Cola Company

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Total Refresh is a radically refreshing podcast from Coca-Cola North America - for employees, by employees and available to everyone. We are pulling back the curtain and turning internal communications inside out. What happens when The Coca-Cola Company broadens its focus from the classic red label to a world of limitless beverage options and business opportunities? Coca-Cola employees Katherine Cherry and Jamal Booker seek to answer this question and so much more as hosts of the first season of this new podcast. In Season One, they sit with seven leaders of Coca-Cola North America. Together, they engage in refreshingly honest conversations about navigating big changes – cultural, personal and professional – and how all Coca-Cola North America employees can apply this same growth mindset on our journey to becoming a Total Beverage Company. Total Refresh is a production of Coca-Cola North America in partnership with FRQNCY Media.

8 Episodes
Today is a big day -- this is the final episode of our first season of Total Refresh. Thank you for taking this journey with us! To finish the season, we’re talking with the President of Coca-Cola North America, Jim Dinkins, who leads our business in the United States and Canada. His hope is that when we look back on this chapter in our business’ history, we see that the people running the company had the vision to look far enough into the future, anticipate changes and put us in the position to win. The son of a preacher and a teacher, Jim grew up in Georgia. His sense of adventure and willingness to try new things has fueled his career in the food and beverage industry, including many roles across Coca-Cola North America. From his start as an area account executive in Foodservice & On-Premise to the Minute Maid Business Unit, Jim’s professional journey helped prepare him for his role today, and through it all, he continues to learn, grow and carve out meaningful time with his family.
Dagmar Boggs is the first female to lead National Retail Sales for Coca-Cola North America. She also serves as our Bottling Operations Officer. Every day, Dagmar works with the top retailers to roll out our national plans together with our 68 Coca-Cola Bottlers in the United States. Dagmar leads the joint planning with these essential partners to grow our business. A first generation American, Dagmar is one of the most courageous people we’ve ever met, navigating the untimely death of her husband and raising her children as a single mom, all while building her career at Coca-Cola. Her story reminds us that life is not a dress rehearsal, and therefore, we must take risks.
In today’s digitally-driven world, consumer choices and expectations are shifting faster than ever before. Brian Sappington’s job is to help our 133-year-old company successfully navigate the ever-changing digital marketplace as we strive to bring people more of the beverages they want – whenever, wherever and however they want them. Brian is passionate about fostering an iterative culture that can build and scale new digital capabilities across the organization. Throughout his 18-year career at Coca-Cola, he has continually embraced new challenges with a growth mindset – from making cross-country moves to taking unexpected career turns. That’s why he’s excited to take on this next big opportunity – leading a team to create the future of digital commerce at Coca-Cola North America.
Stuart Kronauge leads the Sparkling Business Unit and Strategic Marketing for Coca-Cola North America. That means she is responsible for the big brands that have bubbles in them – think Coca-Cola, Sprite and Fanta – as well as marketing for all our beverage brands – with and without bubbles. Stuart’s team is focused on growing some of our most historic beverage categories and valuable marketing assets. An artist by training, Stuart seamlessly combines creative bravery and relentless preparation to craft meaningful conversations with our consumers through advertising. Together, we will learn about marketing some of the world’s most beloved brands and how she balances a demanding job with her deep commitment to family.
Mark Rahiya has seen nearly every aspect of the Coca-Cola system during his career and now leads the US supply chain and commercial organization. In this role, Mark leads the manufacturing and distribution of our still beverages portfolio which includes water, coffee, juice and tea, while also managing the commercialization of new product and program innovation. He is a veteran of the United States Navy and served as a Submarine Officer before joining Coca-Cola. Today, he applies this passion towards recruiting veterans into our business. Listen in as we learn about Mark’s leadership style of harnessing creativity through process and discipline, values that trace back to his military service, and how he applies this outlook today at Coca-Cola North America.
Kathleen "KC" Ciaramello is President, Foodservice and On-Premise, Coca-Cola North America. She is responsible for a fully integrated business unit serving all global, national, and regional customers operating within the channels of business that are headquartered in the United States. Originally from a close-knit family in Massachusetts, KC began her career with Coca-Cola in 1985, where she worked her way up in the business. From her first job calling on Coca-Cola customers along the boardwalk of the Jersey Shore to her role today, it is clear that KC never wastes a moment, a lesson she learned from her mother. Her grandmother, who raised silk worms in Lebanon to pay for passage on a ship to immigrate to New York by herself at the age of 12, also influenced KC's "how, not if" mindset. Well-known at Coca-Cola for leading with both her heart and her head, she applies these lessons to growing our business today through our Total Beverage Strategy.
In 2000, Shane Grant joined Coca-Cola in Australia. A native of New Zealand, Shane brings a kiwi mindset to Coke with his passion for curiosity, change and challenge. From Coca-Cola and Coke Zero  Sugar in Australia, the global Coca-Cola brand team, breathing new life into the glacéau business in the U.S., to bringing a new operating model to Coke’s Canadian Business and growing it to be the fastest growing large CPG in Canada; Shane’s professional  journey has led him across the globe. Today, Shane and his team are taking on a new challenge that will require meeting the rapidly evolving consumer tastes in the United States. In this episode, we learn more about how Shane has applied his “challenger” philosophy  --  from being a husband and dad raising twins, operating around the globe, and his role now as President of CCNA’s Stills Unit including the Water, Active Hydration, Coffee and Tea businesses of Coca-Cola North America.
Welcome to Total Refresh, a radically refreshing podcast from Coca-Cola North America - for employees, by employees and available to everyone. We are pulling back the curtain and turning internal communications inside out. What happens when The Coca-Cola Company broadens its focus from the classic red label to a world of limitless beverage options and business opportunities? Join Coca-Cola employees and hosts Katherine Cherry and Jamal Booker as they seek to answer this question and so much more in Season One.
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