In this episode, I'm joined by Paul Bendel to explore the dynamic state of AI in the U.S., with a spotlight on Texas as a burgeoning tech hub. We discuss how AI is reshaping customer service and sales, the challenges businesses encounter, and how Tech Titans supports local companies in navigating these changes. Tune in for valuable insights and inspiration on staying ahead in the AI landscape! Follow Paul here: https://www.linkedin.com/in/paul-bendel-7938119/
In this episode, we dive into the transformative role of AI in healthcare, with a special focus on Pieces, a company pioneering generative AI solutions for improving patient care and operational efficiency. From enhancing patient engagement to streamlining customer operations, we explore real-world examples of AI in action and discuss the future of AI in healthcare. Tune in for insights on how AI is reshaping the industry and recommendations for healthcare providers looking to implement cutting-edge AI solutions.
Ready to up your game in customer ops and sales? In this episode, we’ll chat about how you can start using AI to make your work faster and smarter. You’ll get easy, practical tips on how to integrate AI into your daily tasks, improve customer experiences, and stay ahead of the competition. Whether you're new to AI or looking to level up, this episode is packed with insights to help you succeed. Let’s embrace the future together—tune in and take the first step!
In today's episode, I’m exploring how AI-driven insights can provide a deeper understanding of your customers, optimize your strategies, and lead to impressive sales growth. I’ll be sharing the latest statistics and examples from my own projects to illustrate just how impactful AI can be. I hope this episode will be full of valuable insights you won’t want to miss.
Today's podcast features the incredible Sol Rashidi, author of "Your AI Survival Guide" and an expert in the field of AI and customer operations. Together with Sol we discussed the practical applications of AI in customer operations, the transformative impact of AI on customer service, and strategies for effective AI integration. Join us for an enlightening conversation on the future of AI in customer service. I encourage you to follow Sol here: https://www.linkedin.com/in/sol-rashidi-a672291/
It was my pleasure to host Manuel Vexler on our latest episode where we discussed how AI is changing the game for customer interactions and sustainability. We talked about AI-powered tools for collecting feedback, real-time sentiment analysis, the evolution of customer service, the importance of sustainability, how AI encourages customer participation in green practices, and the value it brings. Tune in for an insightful and engaging conversation! If you're interested in more insight from Manuel, follow him here: https://www.linkedin.com/in/manuelvexler/
On this episode I'm diving into a topic that's crucial for any AI project: defining success metrics. I'll walk you through why it's so important to set clear, measurable goals from the get-go. We'll chat about strategies for blending both numbers and insights to track progress effectively. Whether you're a seasoned AI pro or just starting out, join me as we explore how to steer your project toward success. Get ready for practical tips and insights that will help you chart your course and hit those AI milestones. Tune in and let's navigate the world of AI together!
Join me in exploring the exciting world of AI in customer service. In this episode, we'll dive into how AI is a game changer in enhancing efficiency and personalizing customer interactions. If you're curious about giving your business a competitive edge with AI, this is for you. We’ll cover practical tips and real-world examples, making AI approachable and actionable. Let's unravel the potential of AI together and transform your customer service experience!
In this episode I take you through one of my favorite case studies from my career: the Maspex Group's successful integration of their business and IT departments. We explore how together with Maspex we tackled challenges using automation and data analysis to foster a collaborative, efficient work culture. This podcast is a must-listen for business leaders and IT professionals looking for actionable insights on aligning business objectives with IT capabilities. Discover the strategies behind Maspex Group's innovative transformation and how similar approaches can be applied in various organizations. For further exploration of this topic, visit my article here: https://arekskuza.com/the-innovation-blog/improving-cooperation-between-business-departments-and-the-itdepartment-in-maspex-groups-ttransformation-projects-through-automation-and-data-analysis/.
In the "Data Monetization: Transforming Information into Revenue Streams" episode of my podcast, I offer a focused and objective look at how businesses can turn data into profit. Drawing on real-life examples and practical use cases, the episode covers key strategies for data monetization, aimed at professionals seeking to understand and implement these methods effectively. This concise discussion provides valuable insights for leveraging data in various business contexts. Thank you for listening!
Learning from the Fallen: 6 AI Implementation Fumbles and How to Recover" is an educational podcast where I discuss six common mistakes in AI implementation across various sectors. I delve into the reasons behind these setbacks and offer practical recovery strategies, aiming to equip listeners with insights to avoid and manage similar challenges in AI projects.
In todays episode I recount my experiences from a two-year visual search project at an e-commerce company. I touch on the challenges, innovations, and the transformative impact this technology had on customer experience. This episode offers an insider look at how we tailored visual search to revolutionize online shopping, providing key insights into the future of e-commerce.
In my new episode, I am honored to have Petr Gusev, a Senior Machine Learning Engineer and ML Product Manager, share his insights on my podcast. Petr's expertise in AI and ML provided a deep dive into their impact on business, especially in e-commerce. His professional perspective on implementing AI, building ML-heavy products, and fostering an AI-centric culture offered invaluable knowledge for anyone interested in the intersection of technology and business. This discussion is a must-listen for professionals in the field.
This episode offers a comprehensive exploration of how AI is revolutionizing leadership and management practices. It focuses on the professional application of AI for enhancing time management, decision-making, and team productivity in a business context. Listen about: 1. What Team Leaders Should Care About (00:10) 2. Why Executives Care About Problem Solving First (04:39) 3. Improving Your Time Management with AI (07:20) 4. How Managers Can Save Time With AI (09:39) 5. Considering AI to Increase Yours Team Productivity (11:14)
Step into the realm of artificial intelligence - kick off with the bedrock principles of AI, then journey through its varied types and practical applications in today's business world. Perfect for managers aiming to harness AI's potential or the inquisitive mind eager to understand its real-world impact. Tune in and demystify the world of AI with me. In todays episode: Leveraging AI -- Three Tips for Managers (00:10) Where AI is Mostly Adapted? (2:53) Why you should use AI? (5:56) Narrow Artificial Intelligence - Use cases (7:39) Artificial Intelligence & Digital Marketing (9:32) Implementing Artificial Intelligence: Use Cases (12:40)
In this enlightening video, we'll unveil the dynamic fusion of human expertise and Artificial Intelligence (AI) that can propel you into the realm of a trusted advisor. Gain invaluable insights into crafting enduring client relationships, consistently delivering exceptional value, and exceeding client expectations. Discover the transformative potential of AI in enhancing your professional credibility. ❗Get your free eBook: https://arekskuza.com/how-to-transform-your-business-with-ai/ My key links 👉 My website: https://arekskuza.com/ 👉 My Twitter: https://twitter.com/arskuza 👉 My Facebook: https://www.facebook.com/mrskuza/
In todays podcast i will talk about how AI is revolutionize banking. Together let's xplore the profound impact ofAI on the banking sector. From risk management to revenue generation, AI has become an integral part of financial services, with a majority of firms leveraging its potential. Discover how AI is reshaping banking and uncover its transformative capabilities across various banking operations. ❗Get your free eBook: https://arekskuza.com/how-to-transform-your-business-with-ai/ My key links 👉 My website: https://arekskuza.com/ 👉 My Twitter: https://twitter.com/arskuza 👉 My Facebook: https://www.facebook.com/mrskuza/
Welcome in my new podcast series, where in details I will dive into AI and Data Analytics topic. Join me in this exciting journey! How is Artificial Intelligence transforming the Product Management landscape? Why should Data Monetization be a priority for every product team? Let's discuss the importance of these topics in today's world, where running a business with AI and Data is crucial!
Welcome in my new podcast series, where in details I will dive into AI and Data Analytics topic. Join me in this exciting journey! Learn valuable insights on how to ethically capitalize on data while upholding privacy standards. Discover effective strategies and best practices for legally monetizing data in a privacy-conscious manner, ensuring a win-win scenario for businesses and individuals alike.
Welcome in my new podcast series, where in details I will dive into AI and Data Analytics topic. Join me in this exciting journey! In today's podcast, I would like to focus on the importance of data quality in achieving ROI, specifically in AI projects. Join me as we explore the key factors that contribute to successful data-driven initiatives and learn strategies to enhance the quality of your data for optimal outcomes.