Transit Unplugged

Paul Comfort talks with Patrick Preusser, Chief Operating Officer of Denver’s Regional Transportation District (RTD), to unpack the reality of delivering transit service across one of the largest and most complex systems in the U.S.Serving over 3 million people across 2,000+ square miles, RTD operates a multimodal network of bus, light rail, commuter rail, paratransit, and emerging microtransit services—all coordinated under a $1.3 billion operation. As part of our “The Doers” series, this conversation focuses on the leaders responsible for turning strategy into service—and Patrick offers a rare, inside look at what that really means.In this episode, you’ll learn:What a Chief Operating Officer actually does in a major transit agency How RTD manages daily service for 135,000+ riders The key KPIs driving performance—from on-time service to cost efficiency Why Denver embraced frequent regional rail before it became industry standard How transit agencies are adapting to new ridership patterns post-pandemic The role of technology, safety, and data dashboards in modern operations What’s ahead for Denver, including BRT expansion, rail reconstruction, and major development projects A system built for scale—and the futureFrom direct rail service to Denver International Airport to major upcoming investments like the East Colfax BRT line, RTD is positioning itself for long-term growth in one of America’s fastest-evolving regions. Patrick also reflects on his journey through the industry—from starting as a transit user in Chicago to leading operations in Denver—and what it means to be one of the “doers” responsible for delivering service where it matters most: on the street.Listen now to learn how transit strategy becomes real-world service.CreditsHost and Producer: Paul ComfortExecutive Producer: Julie GatesProducer: Chris O’KeeffeEditor: Patrick EmileAssociate Producer: Cyndi RaskinBrand Design: Tina OlagundoyeTransit Unplugged is brought to you by Modaxo, passionate about moving the world’s people.Disclaimer: The views and opinions expressed in this program are those of the guests, and do not necessarily reflect the views or positions of Modaxo Inc., its affiliates or subsidiaries, or any entities they represent (“Modaxo”). This production belongs to Modaxo, and may contain information that may be subject to trademark, copyright, or other intellectual property rights and restrictions. This production provides general information, and should not be relied on as legal advice or opinion. Modaxo specifically disclaims all warranties, express or implied, and will not be liable for any losses, claims, or damages arising from the use of this presentation, from any material contained in it, or from any action or decision taken in response to it.

This week on Transit Unplugged, we continue our “The Doers” series—highlighting the transit leaders who are not just setting strategy, but delivering results on the ground.Paul Comfort sits down with Shofi Ull Azum, Chief Planning and Development Officer at Cherriots in Salem, Oregon—a mid-size agency achieving something few systems have managed: ridership that exceeds pre-pandemic levels by more than 12%.Shofi shares a tactical, inside look at how his team is turning planning, innovation, and partnerships into measurable growth—and what other agencies can learn from their approach.What You’ll Learn in This EpisodeWhat actually drives ridership growthWhy adding weekend and evening service unlocked new demand How aligning service with real community needs—not assumptions—changes outcomes The role of fare policy, frequency, and accessibility in rebuilding ridership The power of targeted programsHow a youth zero-fare program now drives up to 25–30% of ridership Why investing in younger riders is really about building long-term transit culture How partnerships with schools and state funding made it possible Reliability as the foundationWhy on-time performance is the baseline for trust How Cherriots improved performance to 88% on-time—above their target The operational fixes that made the biggest difference (including reducing early departures) Using technology to modernize the rider experienceReal-time tracking and GTFS-RT deployment Traffic signal priority to improve reliability on high-ridership corridors The importance of clean, accurate data for smarter planning decisions Building a multimodal futureWhy transit agencies need to evolve beyond fixed routes How microtransit, bike share, and partnerships with TNCs fit into the system The goal: becoming a true regional mobility integrator Key TakeawayRidership growth isn’t accidental—it’s the result of intentional service design, strong partnerships, and a relentless focus on reliability and access.As Shofi puts it, success comes from giving people real options—and building a system that fits how they actually live and move today.CreditsHost and Producer: Paul ComfortExecutive Producer: Julie GatesProducer: Chris O’KeeffeEditor: Patrick EmileAssociate Producer: Cyndi RaskinBrand Design: Tina OlagundoyeTransit Unplugged is brought to you by Modaxo, passionate about moving the world’s people.Disclaimer: The views and opinions expressed in this program are those of the guests, and do not necessarily reflect the views or positions of Modaxo Inc., its affiliates or subsidiaries, or any entities they represent (“Modaxo”). This production belongs to Modaxo, and may contain information that may be subject to trademark, copyright, or other intellectual property rights and restrictions. This production provides general information, and should not be relied on as legal advice or opinion. Modaxo specifically disclaims all warranties, express or implied, and will not be liable for any losses, claims, or damages arising from the use of this presentation, from any material contained in it, or from any action or decision taken in response to it.

In this episode of Transit Unplugged, host Paul Comfort sits down with Amanda Vandegrift, Deputy CEO of Finance & Administration and Chief Financial Officer at WeGo Public Transit in Nashville.This conversation is part of our “The Doers” series—highlighting transit leaders who are not just setting vision, but actively delivering results on the ground.Amanda shares her unique journey from private-sector consultant—where she helped design Nashville’s “Choose How You Move” ballot initiative—to becoming the executive responsible for implementing it inside the agency.With a newly approved funding stream, a growing system, and rising ridership, Nashville offers a real-world case study in how agencies can move from planning to execution—and actually deliver on what voters approved.What You’ll Learn:How to move from a transit referendum to real-world implementationWhat it takes to shift an agency from maintenance mode to growthHow WeGo is achieving double-digit ridership gainsWhy staffing and recruitment must come before expansionHow a low-income fare program can drive access and usageThe role of microtransit partnerships like WeGo Link with UberHow to build financial stability with a $47M reserve fundWhy today’s transit CFO is a strategic operator—not just a numbers roleFrom Ballot to Bus ServiceAmanda played a key role in developing Nashville’s “Choose How You Move” initiative—a half-cent sales tax increase designed to fund billions in transit improvements.Now inside the agency, she’s helping implement:Expanded bus service and increased frequencyNew transit centers and corridor investmentsFirst-mile/last-mile solutions through microtransitA free transit program for qualifying ridersLong-term system growth backed by dedicated fundingThe early results are already showing up, with ridership increases ranging from 10% to 30% as service improves and barriers are removed.Innovation Spotlight: First/Last Mile That WorksWeGo’s partnership model with Uber is helping bridge the gap between riders and fixed-route service:19 service zones (and expanding)$2 rides—or free for eligible usersDirect connections to high-frequency routesDelivered at a relatively low cost to the agencyIt’s a scalable example of how agencies can extend their reach without overextending fixed-route service.Host: Paul ComfortExecutive Producer: Julie GatesProducer: Chris O’KeeffeEditor: Patrick EmileAssociate Producer: Cyndi RaskinTransit Unplugged is brought to you by Modaxo, passionate about moving the world’s people.Disclaimer: The views and opinions expressed in this program are those of the guests, and do not necessarily reflect the views or positions of Modaxo Inc., its affiliates or subsidiaries, or any entities they represent (“Modaxo”). This production belongs to Modaxo, and may contain information that may be subject to trademark, copyright, or other intellectual property rights and restrictions. This production provides general information, and should not be relied on as legal advice or opinion. Modaxo specifically disclaims all warranties, express or implied, and will not be liable for any losses, claims, or damages arising from the use of this presentation, from any material contained in it, or from any action or decision taken in response to it.00:00 Welcome to Nashville00:14 Expansion Culture and CFO Role00:22 Meet Amanda Vandergrift02:15 Working with Steve Bland03:34 Two Agencies One Brand05:08 Contracting and Access Service06:22 From Consultant to CFO08:27 Choose How You Move Wins09:22 Quick Wins and Free Fares11:29 Wego Link Uber Zones

In this episode of Transit Unplugged, host Paul Comfort explores a question many transit agencies are asking today: Do operators make the best transit leaders?Paul’s guest, Michael Dylan Pal, Director of Public Transit for the Niagara Frontier Transportation Authority (NFTA) in Buffalo, has lived that journey firsthand.Pal began his career behind the wheel as a bus operator for New York City Transit, eventually rising through the ranks of the MTA, serving in senior leadership roles across multiple agencies, and later helping lead operations at Valley Metro in Phoenix before returning to New York to oversee transit in the Buffalo–Niagara region.In this conversation, Pal reflects on how starting on the front lines shaped his leadership philosophy—and why understanding the daily realities of operators can make a real difference when managing a complex transit system.Today, Pal leads the NFTA Metro system, which provides bus, light rail, and paratransit service to the Buffalo–Niagara region—supporting more than a million residents and carrying roughly 50,000–60,000 riders on a typical weekday. Paul and Michael discuss:How Pal’s career started as a bus operator in Brooklyn What transit leaders can learn from working on the front lines The transition from Phoenix’s desert system to Buffalo’s winter operations Major projects underway in Buffalo, including the DL&W Station redevelopment Plans for the Amherst rail extension The upcoming Bailey Bus Rapid Transit corridor Fleet modernization, electric buses, and future propulsion strategies Pal also shares how Buffalo is experiencing a new wave of investment and growth, and how transit is playing a key role in connecting people to jobs, education, and opportunity across Western New York.For Pal, the lesson is simple: the best transit leaders never forget what it’s like to serve riders and support operators every day.Host: Paul ComfortExecutive Producer: Julie GatesProducer: Chris O’KeeffeEditor: Patrick EmileAssociate Producer: Cyndi RaskinTransit Unplugged is brought to you by Modaxo, passionate about moving the world’s people.Disclaimer: The views and opinions expressed in this program are those of the guests, and do not necessarily reflect the views or positions of Modaxo Inc., its affiliates or subsidiaries, or any entities they represent (“Modaxo”). This production belongs to Modaxo, and may contain information that may be subject to trademark, copyright, or other intellectual property rights and restrictions. This production provides general information, and should not be relied on as legal advice or opinion. Modaxo specifically disclaims all warranties, express or implied, and will not be liable for any losses, claims, or damages arising from the use of this presentation, from any material contained in it, or from any action or decision taken in response to it.

Welcome to the first part of a series we're calling "The Doers"!Public safety is one of the most urgent issues facing transit systems today. In this episode of Transit Unplugged, host Paul Comfort sits down with Kevin Scott, Executive Vice President of Public Affairs and Security at Bi-State Development / St. Louis Metro Transit, to discuss a bold initiative that is reshaping safety across the region’s light rail network.Scott explains how St. Louis developed its Secure Platform Plan, a comprehensive strategy that combines infrastructure upgrades, technology, and partnerships with law enforcement to strengthen security on the MetroLink light rail system.The results are already striking: stations where the program has been implemented have seen a 50% reduction in criminal incidents and a significant increase in ridership.During the conversation, Scott walks through how the plan evolved from a detailed security assessment that produced 99 recommendations, and how those insights helped guide long-term improvements across the system.The episode also explores the powerful connection between actual safety improvements and the perception of safety — and why both are critical to attracting riders back to transit.In this episode, you’ll learn:Why St. Louis shifted from an open platform light rail system to secured stations How gating, fencing, and expanded CCTV coverage are changing security operations The role of security partnerships with local law enforcement and contracted security teams Why perception of safety matters just as much as actual incident reduction How safer stations are helping drive ridership growth across the system Scott also shares how the agency is upgrading fare collection systems alongside the security infrastructure, creating a modernized transit experience for riders while strengthening enforcement against fare evasion.As transit agencies nationwide prioritize safety and security, the St. Louis experience offers valuable lessons for systems considering similar investments.LinksLearn more about the Secure Platform Plan:https://www.metrostlouis.orgCreditsHost and Producer: Paul ComfortExecutive Producer: Julie GatesProducer: Chris O’KeeffeAssociate Producer: Cyndi RaskinEditor: Patrick EmileTransit Unplugged is brought to you by Modaxo — passionate about moving the world’s people.Disclaimer: The views and opinions expressed in this program are those of the guests, and do not necessarily reflect the views or positions of Modaxo Inc., its affiliates or subsidiaries, or any entities they represent (“Modaxo”). This production belongs to Modaxo, and may contain information that may be subject to trademark, copyright, or other intellectual property rights and restrictions. This production provides general information, and should not be relied on as legal advice or opinion. Modaxo specifically disclaims all warranties, express or implied, and will not be liable for any losses, claims, or damages arising from the use of this presentation, from any material contained in it, or from any action or decision taken in response to it.CreditsHost and Producer: Paul ComfortExecutive Producer: Julie GatesProducer: Chris O’KeeffeAssociate Producer: Cyndi RaskinTransit Unplugged is brought to you by Modaxo — passionate about moving the world’s people.Disclaimer: The views and opinions expressed in this program are those of the guests, and do not necessarily reflect the views or positions of Modaxo Inc., its affiliates or subsidiaries, or any entities they represent (“Modaxo”). This production belongs to Modaxo, and may contain information that may be subject to trademark, copyright, or other intellectual property rights and restrictions. This production provides general information, and should not be relied on as legal advice or opinion. Modaxo specifically disclaims all warranties, express or implied, and will not be liable for any losses, claims, or damages arising from the use of this presentation, from any material contained in it, or from any action or decision taken in response to it.

In this special milestone episode of Transit Unplugged, host Paul Comfort celebrates Episode 400 and nearly a decade of conversations with the leaders shaping public transportation around the world.To kick off the episode, Paul sits down with Mark Miller, President of Constellation Software and Executive Chairman of the Volaris Group. Mark reflects on the early days of the podcast, the thinking behind creating a platform for industry dialogue, and why connecting transit leaders across agencies and continents continues to matter.The episode also features a 10-year retrospective on the growth of Transit Unplugged, including a behind-the-scenes conversation with producer Chris O’Keeffe about the evolution of podcasting, the expansion into on-location recordings and video, and what it takes to reach the rare milestone of 400 episodes.Later in the episode, Executive Producer Julie Gates joins Paul for a listener mailbag segment, answering audience questions about favorite episodes, memorable travel moments, and transit systems that continue to inspire innovation.Over the past decade, Transit Unplugged has featured CEOs, agency leaders, policymakers, and innovators from across the globe—sharing ideas and best practices that help move the industry forward.As Paul reminds listeners in this episode, public transportation is about far more than vehicles and infrastructure. At its core, transit is about serving people and connecting communities.CreditsHost and Producer: Paul ComfortExecutive Producer: Julie GatesProducer: Chris O’KeeffeAssociate Producer: Cyndi RaskinTransit Unplugged is brought to you by Modaxo — passionate about moving the world’s people.Disclaimer: The views and opinions expressed in this program are those of the guests, and do not necessarily reflect the views or positions of Modaxo Inc., its affiliates or subsidiaries, or any entities they represent (“Modaxo”). This production belongs to Modaxo, and may contain information that may be subject to trademark, copyright, or other intellectual property rights and restrictions. This production provides general information, and should not be relied on as legal advice or opinion. Modaxo specifically disclaims all warranties, express or implied, and will not be liable for any losses, claims, or damages arising from the use of this presentation, from any material contained in it, or from any action or decision taken in response to it.

Transit’s future is all about people.In this episode of Transit Unplugged, host Paul Comfort talks with Geisha Ester, Executive Director of the National Transit Institute (NTI) at Rutgers University, about why workforce development has become the industry’s most important investment — and how agencies and professionals can take advantage of it right now.NTI, funded by the Federal Transit Administration, delivers no-cost training for transit professionals across the United States, helping agencies upskill their teams, strengthen succession planning, and prepare for a rapidly changing mobility landscape.Geisha shares:How you and your staff can access free, high-impact NTI coursesThe most in-demand training areas, including procurement, service planning, safety, and leadershipHow agencies are using NTI as a real succession-planning toolThree ways to partner with NTI — as a participant, host agency, or instructorWhy workforce development is central to the industry’s futureShe also tells her remarkable second-generation transit story, from high-school intern and rail conductor at Chicago Transit Authority (CTA) to Vice President of Training and Workforce Development — and now national leadership at NTI — and offers practical advice for emerging professionals and women pursuing leadership roles in transit.🎓 Explore courses and get connected: NTIonline.comThis episode closes out our “Fantastic February” series highlighting the people and ideas moving public transportation forward.CreditsHost and Producer: Paul ComfortExecutive Producer: Julie GatesProducer: Chris O’KeeffeEditor: Patrick EmileAssociate Producer: Cyndi RaskinTransit Unplugged is brought to you by Modaxo — passionate about moving the world’s people.Disclaimer: The views and opinions expressed in this program are those of the guests, and do not necessarily reflect the views or positions of Modaxo Inc., its affiliates or subsidiaries, or any entities they represent (“Modaxo”). This production belongs to Modaxo, and may contain information that may be subject to trademark, copyright, or other intellectual property rights and restrictions. This production provides general information, and should not be relied on as legal advice or opinion. Modaxo specifically disclaims all warranties, express or implied, and will not be liable for any losses, claims, or damages arising from the use of this presentation, from any material contained in it, or from any action or decision taken in response to it.

Recorded live at the Transportation Research Board Annual Meeting, this special episode of Transit Unplugged tackles a big question: Does research actually improve public transportation?Host Paul Comfort is joined by three leaders who are turning studies into real-world results:Art Guzzetti, Vice President, Policy, American Public Transportation Association (APTA)Kate Ko, PhD, Vice President, WSPMichael Walk, Research Scientist, Texas A&M Transportation InstituteTogether they break down how the Transit Cooperative Research Program (TCRP) moves ideas from problem statements to implementation — and why agencies that use research make faster, smarter, and more rider-focused decisions.You’ll hear:The Baltimore bus network redesign that started with a research projectHow automation will reshape — not eliminate — the transit workforceNew funding tools like value capture and congestion pricingThe link between operator culture, health, and retentionWhy accessibility, safety, and customer experience are driving the next wave of studiesThis is a behind-the-scenes look at the evidence, data, and collaboration that quietly power better transit for millions of riders.If you work in transit and aren’t using this research — you’re leaving solutions on the table.CreditsHost and Producer: Paul ComfortExecutive Producer: Julie GatesProducer: Chris O’KeeffeEditor: Patrick EmileAssociate Producer: Cyndi RaskinTransit Unplugged is brought to you by Modaxo — passionate about moving the world’s people.Disclaimer: The views and opinions expressed in this program are those of the guests, and do not necessarily reflect the views or positions of Modaxo Inc., its affiliates or subsidiaries, or any entities they represent (“Modaxo”). This production belongs to Modaxo, and may contain information that may be subject to trademark, copyright, or other intellectual property rights and restrictions. This production provides general information, and should not be relied on as legal advice or opinion. Modaxo specifically disclaims all warranties, express or implied, and will not be liable for any losses, claims, or damages arising from the use of this presentation, from any material contained in it, or from any action or decision taken in response to it.

Recorded live at the Transportation Research Board Annual Meeting in Washington, DC, this episode of Transit Unplugged features a wide-ranging and deeply personal conversation with Bridgette Beato, Chair of WTS (Women’s Transportation Seminar) and Founder and CEO of Lumenor Consulting Group.Bridgette joins host Paul Comfort to unpack the evolving role of women in public transportation—and the systems, networks, and intentional choices that help leaders thrive at every stage of their careers. From WTS’s nearly 50-year history to its current global footprint of more than 10,000 members, Bridgette explains how the organization attracts, advances, and retains women across all modes of transportation through scholarships, training, mentorship, and community.The conversation also dives into Bridgette’s own career journey, from management information systems and large-scale technology implementations to launching and growing Lumenor Consulting into a multi-disciplinary firm supporting transit agencies across North America. Along the way, she reflects on entrepreneurship born out of necessity, the realities of small business growth in the public sector, and why intentional career planning matters—especially in moments of rapid industry transformation.Paul and Bridgette explore the importance of mentorship, executive peer spaces, and raising your hand for opportunity, as well as the role organizations like WTS play in helping leaders navigate change, loneliness at the top, and the shifting landscape of technology, funding, and innovation in transit.This episode is a must-listen for anyone thinking seriously about leadership, equity, and long-term career growth in transportation—and for those looking to understand how community and intention shape the future of the industry.Host + Producer: Paul ComfortExecutive Producer: Julie GatesProducer: Chris O'KeeffeEditor: Patrick EmileAssociate Producer: Cyndi RaskinBrand Design: Tina OlagundoyeSocial Media: Tatyana MechkarovaIf you have a question or comment, email us at info@transitunplugged.comDisclaimer: The views and opinions expressed in this program are those of the guests, and do not necessarily reflect the views or positions of Modaxo, its affiliates or subsidiaries, or any entities they represent. This production belongs to Modaxo and may contain information subject to trademark, copyright, or other intellectual property rights. This content is provided for general informational purposes only and should not be relied upon as legal advice. Modaxo disclaims all warranties and liability arising from the use of this material.

On this episode of Transit Unplugged, Paul Comfort is joined by Roger Harris, President of Amtrak, for an in-depth look at what’s driving momentum at America’s national railroad. Roger breaks down a remarkable 2025 for Amtrak—highlighting record ridership, revenue growth, and historic capital investment—and shares what’s ahead in 2026 as the organization stays focused on one core priority: running a great railroad.Paul and Roger explore how Amtrak operates as both a passenger rail provider and a critical infrastructure partner—especially in the complex Northeast Corridor ecosystem where commuter agencies and intercity rail depend on shared networks, tunnels, and bridges. Roger also digs into how smarter scheduling, strong demand, and modernized service planning are fueling growth—while new investment helps deliver more consistent reliability and a stronger customer experience.They also preview what’s coming next, including the NextGen Acela rollout, the future of Airo fleet modernization, and new service momentum like the Amtrak Mardi Gras route. Plus, Roger shares how Amtrak is preparing to support major national moments ahead—including World Cup travel and America 250.In this episode, you’ll hear:What drove Amtrak’s record performance in 2025 Why “running a great railroad” means consistency, tools, and reliability How Amtrak supports commuter partners as an infrastructure provider What’s next for NextGen Acela and Airo fleet modernization How Amtrak is preparing for World Cup crowds and America 250Host + Producer: Paul ComfortExecutive Producer: Julie GatesProducer: Chris O'KeeffeEditor: Patrick EmileAssociate Producer: Cyndi RaskinBrand Design: Tina OlagundoyeSocial Media: Tatyana MechkarovaIf you have a question or comment, email us at info@transitunplugged.comDisclaimer: The views and opinions expressed in this program are those of the guests, and do not necessarily reflect the views or positions of Modaxo, its affiliates or subsidiaries, or any entities they represent. This production belongs to Modaxo and may contain information subject to trademark, copyright, or other intellectual property rights. This content is provided for general informational purposes only and should not be relied upon as legal advice. Modaxo disclaims all warranties and liability arising from the use of this material.

Transit Unplugged wraps a six-part “State of Transit” series to kick off 2026, Paul Comfort is joined by Hayden Clarkin — transportation engineer, mobility consultant, Mass Transit Magazine Top 40 Under 40 honoree, and one of the industry’s most-followed voices online, known as “The Transit Guy.” In a wide-ranging conversation from New York City, Paul and Hayden break down the biggest forces shaping transit right now — from automation and AI to Amtrak expansion, station revitalization, and the growing push for better rider information and wayfinding. In this episode, we cover: Why transit automation is gaining momentum — and why new lines should be designed for it from day one What WMATA’s Automatic Train Operation progress could mean for capacity, reliability, and cost efficiency Where AI can create real value today (and where the hype still outpaces reality) What privatization could look like in North America — and what we can learn from global models Why night trains are resurging in Europe, and whether a similar model could work here The future of Amtrak, corridor expansion, and the challenges of state-by-state rail planning The return of iconic train stations — and why station location matters as much as architecture How wayfinding and real-time information can make transit easier for everyone (including first-timers) If you’re looking for a fast, smart snapshot of where transit is headed next, this episode is your roadmap. Follow Hayden Clarkin: “The Transit Guy”: https://www.linkedin.com/in/haydenclarkin/ https://www.instagram.com/thetransitguy/ https://thetransitguy.substack.com/ Host + Producer: Paul Comfort Executive Producer: Julie Gates Producer: Chris O'Keeffe Editor: Patrick Emile Associate Producer: Cyndi Raskin Brand Design: Tina Olagundoye Social Media: Tatyana Mechkarova If you have a question or comment, email us at info@transitunplugged.com Disclaimer: The views and opinions expressed in this program are those of the guests, and do not necessarily reflect the views or positions of Modaxo, its affiliates or subsidiaries, or any entities they represent. This production belongs to Modaxo and may contain information subject to trademark, copyright, or other intellectual property rights. This content is provided for general informational purposes only and should not be relied upon as legal advice. Modaxo disclaims all warranties and liability arising from the use of this material.

What’s the state of transit in Canada right now—and what’s next?In this episode of Transit Unplugged, Paul Comfort sits down with Dave Reage, Chair of the Canadian Urban Transit Association (CUTA) and a longtime transit leader with deep experience in Halifax Transit. Dave shares a national view of Canada’s biggest transit priorities—from funding and financial stability to ridership shifts, workforce challenges, and the evolving role of technology and innovation.Dave also reflects on Halifax’s unique transit story (including its historic harbor ferries) and explains why Canada’s post-pandemic demand patterns are rewriting the rules—creating new pressure to match service levels with changing rider behavior.In this episode, you’ll hear:How Canadian transit governance differs from the U.S. modelWhy operating funding is one of the biggest challenges facing agencies across CanadaWhat ridership recovery looks like now—and why off-peak and weekend travel is risingThe “new normal” for demand: Wednesday peaks, lighter Mondays and FridaysThe workforce crunch impacting reliability, operations, and service deliveryWhy electrification matters, but shouldn’t distract from service fundamentalsWhat’s happening with hydrogen pilots and alternative propulsion strategiesHow microtransit and on-demand service are filling service gapsThe growing federal emphasis on aligning transit investment with housing and land useFeatured GuestDave ReageChair, Canadian Urban Transit Association (CUTA)Formerly with Halifax Transit (18 years), including nine years leading the agencyAlso MentionedCUTA (Canadian Urban Transit Association)Halifax, Nova ScotiaMontreal / Quebec CityCanadian Public Transit FundTransit-oriented development and housing integrationHost + Producer: Paul ComfortExecutive Producer: Julie GatesProducer: Chris O'KeeffeEditor: Patrick EmileAssociate Producer: Cyndi RaskinBrand Design: Tina OlagundoyeSocial Media: Tatyana MechkarovaIf you have a question or comment, email us at info@transitunplugged.comDisclaimer: The views and opinions expressed in this program are those of the guests, and do not necessarily reflect the views or positions of Modaxo, its affiliates or subsidiaries, or any entities they represent. This production belongs to Modaxo and may contain information subject to trademark, copyright, or other intellectual property rights. This content is provided for general informational purposes only and should not be relied upon as legal advice. Modaxo disclaims all warranties and liability arising from the use of this material.

What does 2026 look like for small urban and rural transit agencies across America—and what happens when costs rise faster than funding can keep up?In this episode of Transit Unplugged, Paul Comfort is joined by Julie Brown, General Manager of Rogue Valley Transportation District (RVTD) in southern Oregon, President of the Community Transportation Association of America (CTAA), and Chair of the Oregon Transportation Commission.Julie pulls back the curtain on the real, day-to-day pressures facing agencies like hers—from funding uncertainty at the state level to escalating labor and vehicle costs, rising insurance rates, and the growing cybersecurity risks that come with modern transit tech.She also challenges the industry to move beyond ridership as the defining success metric, and instead tell a more human story about what transit actually makes possible: access to work, healthcare, independence, and quality of life—especially as the “silver tsunami” reshapes mobility needs nationwide.Key topics include:Why RVTD expanded from 10 routes to 16—and why they had to cut back to 6 routes The real-world impact of layoffs and service reductions The exploding cost of vehicle replacement (and what sustainability requirements mean on the ground) Insurance increases hitting agencies and contractors alike Cybersecurity threats tied to fare systems and onboard technology What CTAA is tracking in Washington as reauthorization conversations continue Why the future of transit must be measured in human outcomes, not just raw numbers If you care about how transit actually survives—and evolves—outside of the biggest metro systems, this conversation is essential listening.Host + Producer: Paul Comfort Executive Producer: Julie Gates Producer: Chris O'Keeffe Editor: Patrick Emile Associate Producer: Cyndi Raskin Brand Design: Tina Olagundoye Social Media: Tatyana Mechkarova If you have a question or comment, email us at info@transitunplugged.com 📩 Sign up for the Transit Unplugged Newsletter: https://transitunplugged.com/subscrib Disclaimer: The views and opinions expressed in this program are those of the guests, and do not necessarily reflect the views or positions of Modaxo, its affiliates or subsidiaries, or any entities they represent. This production belongs to Modaxo and may contain information subject to trademark, copyright, or other intellectual property rights. This content is provided for general informational purposes only and should not be relied upon as legal advice. Modaxo disclaims all warranties and liability arising from the use of this material.

As Transit Unplugged kicks off 2026, host Paul Comfort sits down with Bennett Resnik, Senior Vice President in the Critical Infrastructure Group at Venn Strategies, for a wide-ranging conversation on the federal forces shaping public transportation in the year ahead.This episode marks the first installment in a multi-part State of Transit series, offering listeners a clear, insider perspective from Washington, DC. Bennett brings deep experience from Capitol Hill to break down what transit leaders should be paying attention to right now — and what’s coming next.In this episode, we explore:The upcoming Surface Transportation Reauthorization — what it is, why it matters, and realistic timelines for passage How the Infrastructure Investment and Jobs Act (IIJA) changed transit funding — and why the next bill will likely look very different The evolving federal stance on zero-emission buses, including battery electric, hydrogen, CNG, and hybrid fleets How shifting policy priorities are influencing manufacturers, procurement decisions, and fleet strategies The current and future impact of Buy America requirements, including costs, compliance, and domestic manufacturing What ongoing federal budget negotiations and continuing resolutions mean for transit agencies in 2026 Why global events like the Olympics and FIFA World Cup are increasingly shaping federal transportation planning Throughout the conversation, Paul and Bennett connect federal policy decisions to on-the-ground realities for transit agencies — from capital planning and vehicle procurement to safety, reliability, and long-term investment.🏛️ ThinkTransit Executive SummitTransit executives interested in diving deeper into these topics are invited to attend the ThinkTransit Executive Summit, taking place this March in Boston as part of the ThinkTransit Conference.The Executive Summit brings together senior transit leaders for a candid, in-person, Chatham House Rules discussion on:Safety, security, and fare evasion Cybersecurity and AI in transit operations Federal policy, funding, and the future of mobility 👉 Learn more and register here:https://trapezegroup.com/thinktransit/executive-summit/Host + Producer: Paul ComfortExecutive Producer: Julie GatesProducer: Chris O'KeeffeEditor: Patrick EmileAssociate Producer: Cyndi RaskinBrand Design: Tina OlagundoyeSocial Media: Tatyana MechkarovaIf you have a question or comment, email us at info@transitunplugged.com📩 Sign up for the Transit Unplugged Newsletter:https://transitunplugged.com/subscribeDisclaimer:The views and opinions expressed in this program are those of the guests, and do not necessarily reflect the views or positions of Modaxo, its affiliates or subsidiaries, or any entities they represent. This production belongs to Modaxo and may contain information subject to trademark, copyright, or other intellectual property rights. This content is provided for general informational purposes only and should not be relied upon as legal advice. Modaxo disclaims all warranties and liability arising from the use of this material.

As Transit Unplugged closes out 2025, host Paul Comfort sits down with David Zipper for a wide-ranging, end-of-year conversation on where public transportation has been — and where it’s headed next. A senior fellow at the MIT Mobility Initiative and one of the most influential transportation voices writing today, David brings a rare perspective shaped by public service, venture capital, academia, and journalism. He has authored more than 200 articles in outlets including Bloomberg, Vox, and The Atlantic, examining how transportation, technology, and society intersect. In this episode, Paul and David reflect on the defining trends of 2025 and look ahead to the challenges and opportunities transit agencies will face in 2026. You’ll hear: Why robotaxis at scale may create new congestion and operational challenges for citiesThe promise — and pitfalls — of the emerging “abundance” framework in transportation policyHow ridership patterns have stabilized into a new post-pandemic normalWhy mission creep threatens transit agencies from both the political left and rightWhat New York City’s congestion pricing success could mean for other U.S. citiesA candid assessment of electric bus deployment and why flexibility mattersHow AI-powered bus lane enforcement is already improving service reliabilityWhy autonomous rail may be one of the most important sleeper trends in transitThe evolving role of micromobility and e-bike share in expanding transit accessWhy transit’s future depends on staying focused on fast, frequent, reliable service This is a thoughtful, occasionally provocative discussion that challenges conventional wisdom while staying grounded in real-world operations — and a fitting way to close out a transformative year for the transit industry. About the Guest: David Zipper is a senior fellow at the MIT Mobility Initiative and a contributing writer for Bloomberg CityLab and Vox. He previously served in city government in New York and Washington, DC, and has advised organizations across the public and private sectors on transportation strategy and regulation. He also co-hosts the podcast Look Both Ways, where he explores the future of urban mobility. Learn more at davidzipper.com. _________________________________________________________Host + Producer: Paul Comfort Executive Producer: Julie Gates Producer: Chris O'Keeffe Editor: Patrick Emile Associate Producer: Cyndi Raskin Brand design: Tina Olagundoye Social Media: Tatyana Mechkarova If you have a question or comment, email us at info@transitunplugged.com. Sign up for the Transit Unplugged Newsletter: https://transitunplugged.com/subscrib... Disclaimer: The views and opinions expressed in this program are those of the guests, and do not necessarily reflect the views or positions of Modaxo Inc., its affiliates or subsidiaries, or any entities they represent (“Modaxo”). This production belongs to Modaxo, and may contain information that may be subject to trademark, copyright, or other intellectual property rights and restrictions. This production provides general information, and should not be relied on as legal advice or opinion. Modaxo specifically disclaims all warranties, express or implied, and will not be liable for any losses, claims, or damages arising from the use of this presentation, from any material contained in it, or from any action or decision taken in response to it.

In this Transit Unplugged Insider episode, Paul Comfort sits down with Executive Producer Julie Gates for a wide-ranging, behind-the-scenes conversation on what transit leaders should be paying attention to right now — and what’s coming next. This quarterly Insider edition slows the pace and zooms out, offering context from Washington, conference halls, boardrooms, and agency leadership conversations happening across North America. Top Five Things Every Transit Leader Needs to Know Paul breaks down the most pressing developments shaping transit today, including: Recent FTA policy changes affecting grant eligibility and agency riskWhere transportation reauthorization stands as the 2026 deadline approachesThe current state of federal grant programs, including Low-No and Bus Facilities fundingHow mega events like the FIFA World Cup and the LA 2028 Olympics are reshaping transit planningWhat it will take for host cities — especially Los Angeles — to meet unprecedented operational demands Hot Topics Across the Industry From conversations with CEOs, policymakers, and system leaders, Paul and Julie explore: Why Bus Rapid Transit (BRT) continues to dominate expansion conversations What transit agencies can learn from Canada’s funding model and manufacturing shiftsThe growing complexity of fleet strategy, propulsion choices, and market pressures What’s Keeping Transit CEOs Up at Night A candid look at the challenges agency leaders are navigating right now: Passenger and operator safety in a high-visibility media environmentRising concerns around cybersecurity and system resilience The practical realities of AI adoption in transit operations Behind the Scenes at Transit Unplugged Julie and Paul share updates from across the Transit Unplugged universe, including: A look at recent and upcoming Transit Unplugged TV episodes — from Italy to Montreal and beyond What’s ahead for the Transit Unplugged podcast in the new yearUpdates on sister shows including The Aviation Report and Parking LiveExpanding distribution across YouTube, cable, streaming platforms, and newsletters Looking Ahead The conversation closes with reflections on leadership, industry collaboration, and what the next chapter holds — including a preview of Paul’s upcoming personal development book (available for pre-order: https://www.amazon.com/Find-Your-Factor-Personal-Treasure/dp/1636988857) and a look ahead to the major moments that will put transit on the global stage in the years to come. Host + Producer: Paul Comfort Executive Producer: Julie Gates Producer: Chris O'KeeffeAssociate Producer: Cyndi Raskin Brand design: Tina Olagundoye Social Media: Tatyana Mechkarova If you have a question or comment, email us at info@transitunplugged.com. Sign up for the Transit Unplugged Newsletter: https://transitunplugged.com/subscrib... Disclaimer: The views and opinions expressed in this program are those of the guests, and do not necessarily reflect the views or positions of Modaxo Inc., its affiliates or subsidiaries, or any entities they represent (“Modaxo”). This production belongs to Modaxo, and may contain information that may be subject to trademark, copyright, or other intellectual property rights and restrictions. This production provides general information, and should not be relied on as legal advice or opinion. Modaxo specifically disclaims all warranties, express or implied, and will not be liable for any losses, claims, or damages arising from the use of this presentation, from any material contained in it, or from any action or decision taken in response to it.

Canada is investing hundreds of billions of dollars in new transit and passenger rail projects—but until now, there’s been no unified national standards framework to guide how those systems are designed and built.In this episode of Transit Unplugged, host Paul Comfort sits down with Ana-Maria Tomlinson, Director of Strategic and Cross-Sector Programs at CSA Group (Canadian Standards Association), to explore how Canada is working to change that.Ana-Maria shares how CSA Group—Canada’s national standards organization—is developing a four-part national code for transit and passenger rail systems, covering everything from urban transit and conventional rail to future high-speed rail projects. The goal: reduce risk, improve consistency, and bring greater predictability to some of the most complex infrastructure projects in the country.The conversation explores:Why Canada lacks a unified transit and rail standards framework todayHow other regions (Europe, Australia, Japan, and the U.S.) approach rail standardsThe difference between voluntary standards and regulation—and how standards often become codifiedHow CSA plans to integrate existing international standards while addressing major gapsWhat transit agencies, consultants, contractors, and governments can expect nextHow industry professionals can get involved in shaping the codeA brief update on Canada’s emerging high-speed rail ambitions, including the Toronto–Québec City corridorThis is a rare look behind the scenes at how the “rules of the road” for transit systems are created—and why they matter long before the first train ever runs.Host: Paul ComfortExecutive Producer: Julie GatesProducer: Paul ComfortEditor: Patrick EmileAssociate Producer: Cyndi RaskinBrand design: Tina OlagundoyeSocial Media: Tatyana MechkarovaIf you have a question or comment, email us at info@transitunplugged.com.Follow us on social media:/ transit-unplugged https://x.com/transitunplughttps://www.threads.net/@transitunplu.../ transitunplugged Sign up for the Transit Unplugged Newsletter: https://transitunplugged.com/subscrib...Disclaimer: The views and opinions expressed in this program are those of the guests, and do not necessarily reflect the views or positions of Modaxo Inc., its affiliates or subsidiaries, or any entities they represent (“Modaxo”). This production belongs to Modaxo, and may contain information that may be subject to trademark, copyright, or other intellectual property rights and restrictions. This production provides general information, and should not be relied on as legal advice or opinion. Modaxo specifically disclaims all warranties, express or implied, and will not be liable for any losses, claims, or damages arising from the use of this presentation, from any material contained in it, or from any action or decision taken in response to it.

In this week’s episode of Transit Unplugged, Paul Comfort sits down with Jay Fox, Executive Director of the Utah Transit Authority (UTA) — one of the fastest-growing, highest-performing transit agencies in the United States and APTA’s 2025 Transit System of the Year.Jay brings a remarkable background across FAA, FTA, Amtrak, and SEPTA — and now leads the agency serving one of the most dynamic, youthful, and transit-hungry regions in America.Together, Paul and Jay dive into:Preparing for the 2034 Winter OlympicsJay shares why UTA told the IOC: “We’re ready now.”UTA’s rail, BRT corridors, FrontRunner upgrades, and multimodal network already form a complete backbone for Olympic mobility — with more enhancements on the way. FrontRunner 2X: The Generational Rail ProjectUTA is pushing to move from 25% to 50% double-tracking, enabling:-15-minute peak service -A new infill station -A new maintenance facility -Pathways to Sunday service…all while ridership continues to soar. A Multimodal System Built for GrowthUTA operates:-131 miles of rail (commuter, light rail, streetcar) -Three BRT lines (including OGX, electric and wildly successful) -Extensive bus, microtransit, vanpool, and paratransit services -A booming Ski Bus network that keeps the canyons moving Transit ROI: The Utah ModelJay breaks down the hard numbers on economic impact:-$9.6B in economic output generated -$377M in tax revenue returned -79,000 jobs supported -Ever $1 invested netted a $5.11 returned to the regional economyAll from an operating budget of roughly $480M. Why UTA’s Riders Are Getting YoungerJay explains how university partnerships, free-fare programs, and campus connectivity are transforming ridership patterns — and why student riders today become lifelong riders tomorrow.Global CollaborationUTA is working with LA Metro, LA28, and Milan/Cortina teams to prepare for back-to-back Olympic cycles (2026, 2028, 2034), exchanging insights on operations, vehicle staging, and major-event transport logistics.This is one of the most wide-ranging, energizing episodes we’ve recorded — and a perfect companion to our upcoming Transit Unplugged TV episode filmed on location in Utah.Host: Paul ComfortExecutive Producer: Julie GatesProducer: Paul ComfortEditor: Patrick EmileAssociate Producer: Cyndi RaskinBrand design: Tina OlagundoyeSocial Media: Tatyana MechkarovaIf you have a question or comment, email us at info@transitunplugged.com.Follow us on social media:https://www.linkedin.com/company/transit-unplugged/https://x.com/transitunplughttps://www.threads.net/@transitunpluggedhttps://www.instagram.com/transitunplugged/Sign up for the Transit Unplugged Newsletter: https://transitunplugged.com/subscribe-to-the-transit-unplugged-newsletter/Disclaimer: The views and opinions expressed in this program are those of the guests, and do not necessarily reflect the views or positions of Modaxo Inc., its affiliates or subsidiaries, or any entities they represent (“Modaxo”). This production belongs to Modaxo, and may contain information that may be subject to trademark, copyright, or other intellectual property rights and restrictions. This production provides general information, and should not be relied on as legal advice or opinion. Modaxo specifically disclaims all warranties, express or implied, and will not be liable for any losses, claims, or damages arising from the use of this presentation, from any material contained in it, or from any action or decision taken in response to it.

This Week on Transit UnpluggedPaul Comfort sits down with Martin Ritter, CEO of Stadler U.S., one of the most innovative and fastest-growing train manufacturers in North America. From a modest foothold in the early 2000s to a nearly 600,000 sq. ft. factory in Utah, Stadler is reshaping how America thinks about rolling stock — and redefining what’s possible in U.S.-based manufacturing.In this conversation, Martin pulls back the curtain on:How Stadler grew from an 18-person Swiss workshop to a 17,500-person global rail powerhouse Why agencies love their FLIRT multiple-unit trains — and how distributed propulsion changes the game Hydrogen, battery-electric, and ultra-efficient diesel-electric: the real story behind next-gen rail propulsion How Stadler achieved FRA compliance while keeping trains lighter, quieter, and more efficient The company’s youth apprenticeship program, modeled after Switzerland’s world-renowned system What it means for Stadler U.S. to become a standalone division The milestone ahead: delivering trains for the 2034 Salt Lake Olympic Games This episode is a rare, behind-the-scenes look at one of the most talked-about rail manufacturers in the United States — and a preview of what Paul and the crew will capture during our upcoming visit to the Utah factory for Transit Unplugged TV.Episode CreditsHost & Producer: Paul ComfortExecutive Producer: Julie GatesProducer: Chris O’KeeffeEditor: Patrick EmileAssociate Producer: Cyndi RaskinConsultants: Dan Meisner & Jonas Woost, BumperBrand design: Tina OlagundoyeSocial Media: Tatyana MechkarovaTransit Unplugged is brought to you by Modaxo — passionate about moving the world’s people.Disclaimer: The views and opinions expressed in this program are those of the guests, and do not necessarily reflect the views or positions of Modaxo Inc., its affiliates or subsidiaries, or any entities they represent (“Modaxo”). This production belongs to Modaxo, and may contain information that may be subject to trademark, copyright, or other intellectual property rights and restrictions. This production provides general information, and should not be relied on as legal advice or opinion. Modaxo specifically disclaims all warranties, express or implied, and will not be liable for any losses, claims, or damages arising from the use of this presentation, from any material contained in it, or from any action or decision taken in response to it.

On this episode of Transit Unplugged, Paul Comfort sits down with Nancy Purser, Acting Director of the Hamilton Street Railway (HSR). After 15 years with the agency, Nancy now leads one of Ontario’s most historic and ambitious transit systems — one that’s preparing for transformative growth.Nancy shares how HSR is executing HSR Next: Moving Hamilton Forward, a seven-year network redesign that will expand service by 50%, add new routes and on-demand zones, and better connect residents — especially those in equity-deserving and suburban communities — to jobs, education, and opportunity.She also discusses HSR’s shift to a 100% CNG fleet by the end of 2026, emerging exploration into renewable natural gas, the city’s newest indoor fueling and storage facility, and what it means to become the greenest transit fleet in Ontario.Plus, Nancy opens up about her path into transit, the power of customer-focused service, and how dragon boat racing keeps her energized outside of work.In This Conversation, You’ll Learn:Why Hamilton chose to preserve the historic HSR name — and why riders love itHow HSR Next will reshape the network, expand frequency, and support suburban growthWhat it takes to deliver 50% more transit service over seven yearsThe environmental and operational impact of going fully CNGHow municipal investment and federal capital programs influence long-term planningRidership trends — and how immigration policy and education markets affect demandThe role of equity, access, and job connectivity in modern network redesignsHow community partnerships and strategic planning positioned HSR for its “golden era”Episode CreditsHost & Producer: Paul ComfortExecutive Producer: Julie GatesProducer: Chris O’KeeffeEditor: Patrick EmileAssociate Producer: Cyndi RaskinConsultants: Dan Meisner & Jonas Woost, BumperBrand design: Tina OlagundoyeSocial Media: Tatyana MechkarovaTransit Unplugged is brought to you by Modaxo — passionate about moving the world’s people.Disclaimer: The views and opinions expressed in this program are those of the guests, and do not necessarily reflect the views or positions of Modaxo Inc., its affiliates or subsidiaries, or any entities they represent (“Modaxo”). This production belongs to Modaxo, and may contain information that may be subject to trademark, copyright, or other intellectual property rights and restrictions. This production provides general information, and should not be relied on as legal advice or opinion. Modaxo specifically disclaims all warranties, express or implied, and will not be liable for any losses, claims, or damages arising from the use of this presentation, from any material contained in it, or from any action or decision taken in response to it.