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Transit Unplugged

Transit Unplugged

Author: Paul Comfort, SVP Modaxo

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We share the stories, challenges, and successes of the top transit professionals from around the world. Learn how top transit leaders got to where they are with stories and insights from their careers. Get the inside story about public transit and transit trends from the people who run it. Transit Unplugged is hosted and produced by Paul Comfort and brought to you by Modaxo
Learn more at https://transitunplugged.com/
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Transit Unplugged wraps a six-part “State of Transit” series to kick off 2026, Paul Comfort is joined by Hayden Clarkin — transportation engineer, mobility consultant, Mass Transit Magazine Top 40 Under 40 honoree, and one of the industry’s most-followed voices online, known as “The Transit Guy.” In a wide-ranging conversation from New York City, Paul and Hayden break down the biggest forces shaping transit right now — from automation and AI to Amtrak expansion, station revitalization, and the growing push for better rider information and wayfinding. In this episode, we cover: Why transit automation is gaining momentum — and why new lines should be designed for it from day one What WMATA’s Automatic Train Operation progress could mean for capacity, reliability, and cost efficiency Where AI can create real value today (and where the hype still outpaces reality) What privatization could look like in North America — and what we can learn from global models Why night trains are resurging in Europe, and whether a similar model could work here The future of Amtrak, corridor expansion, and the challenges of state-by-state rail planning The return of iconic train stations — and why station location matters as much as architecture How wayfinding and real-time information can make transit easier for everyone (including first-timers) If you’re looking for a fast, smart snapshot of where transit is headed next, this episode is your roadmap. Follow Hayden Clarkin: “The Transit Guy”: https://www.linkedin.com/in/haydenclarkin/ https://www.instagram.com/thetransitguy/ https://thetransitguy.substack.com/ Host + Producer: Paul Comfort Executive Producer: Julie Gates Producer: Chris O'Keeffe Editor: Patrick Emile Associate Producer: Cyndi Raskin Brand Design: Tina Olagundoye Social Media: Tatyana Mechkarova If you have a question or comment, email us at info@transitunplugged.com Disclaimer: The views and opinions expressed in this program are those of the guests, and do not necessarily reflect the views or positions of Modaxo, its affiliates or subsidiaries, or any entities they represent. This production belongs to Modaxo and may contain information subject to trademark, copyright, or other intellectual property rights. This content is provided for general informational purposes only and should not be relied upon as legal advice. Modaxo disclaims all warranties and liability arising from the use of this material.
What’s the state of transit in Canada right now—and what’s next?In this episode of Transit Unplugged, Paul Comfort sits down with Dave Reage, Chair of the Canadian Urban Transit Association (CUTA) and a longtime transit leader with deep experience in Halifax Transit. Dave shares a national view of Canada’s biggest transit priorities—from funding and financial stability to ridership shifts, workforce challenges, and the evolving role of technology and innovation.Dave also reflects on Halifax’s unique transit story (including its historic harbor ferries) and explains why Canada’s post-pandemic demand patterns are rewriting the rules—creating new pressure to match service levels with changing rider behavior.In this episode, you’ll hear:How Canadian transit governance differs from the U.S. modelWhy operating funding is one of the biggest challenges facing agencies across CanadaWhat ridership recovery looks like now—and why off-peak and weekend travel is risingThe “new normal” for demand: Wednesday peaks, lighter Mondays and FridaysThe workforce crunch impacting reliability, operations, and service deliveryWhy electrification matters, but shouldn’t distract from service fundamentalsWhat’s happening with hydrogen pilots and alternative propulsion strategiesHow microtransit and on-demand service are filling service gapsThe growing federal emphasis on aligning transit investment with housing and land useFeatured GuestDave ReageChair, Canadian Urban Transit Association (CUTA)Formerly with Halifax Transit (18 years), including nine years leading the agencyAlso MentionedCUTA (Canadian Urban Transit Association)Halifax, Nova ScotiaMontreal / Quebec CityCanadian Public Transit FundTransit-oriented development and housing integrationHost + Producer: Paul ComfortExecutive Producer: Julie GatesProducer: Chris O'KeeffeEditor: Patrick EmileAssociate Producer: Cyndi RaskinBrand Design: Tina OlagundoyeSocial Media: Tatyana MechkarovaIf you have a question or comment, email us at info@transitunplugged.comDisclaimer: The views and opinions expressed in this program are those of the guests, and do not necessarily reflect the views or positions of Modaxo, its affiliates or subsidiaries, or any entities they represent. This production belongs to Modaxo and may contain information subject to trademark, copyright, or other intellectual property rights. This content is provided for general informational purposes only and should not be relied upon as legal advice. Modaxo disclaims all warranties and liability arising from the use of this material.
What does 2026 look like for small urban and rural transit agencies across America—and what happens when costs rise faster than funding can keep up?In this episode of Transit Unplugged, Paul Comfort is joined by Julie Brown, General Manager of Rogue Valley Transportation District (RVTD) in southern Oregon, President of the Community Transportation Association of America (CTAA), and Chair of the Oregon Transportation Commission.Julie pulls back the curtain on the real, day-to-day pressures facing agencies like hers—from funding uncertainty at the state level to escalating labor and vehicle costs, rising insurance rates, and the growing cybersecurity risks that come with modern transit tech.She also challenges the industry to move beyond ridership as the defining success metric, and instead tell a more human story about what transit actually makes possible: access to work, healthcare, independence, and quality of life—especially as the “silver tsunami” reshapes mobility needs nationwide.Key topics include:Why RVTD expanded from 10 routes to 16—and why they had to cut back to 6 routes The real-world impact of layoffs and service reductions The exploding cost of vehicle replacement (and what sustainability requirements mean on the ground) Insurance increases hitting agencies and contractors alike Cybersecurity threats tied to fare systems and onboard technology What CTAA is tracking in Washington as reauthorization conversations continue Why the future of transit must be measured in human outcomes, not just raw numbers If you care about how transit actually survives—and evolves—outside of the biggest metro systems, this conversation is essential listening.Host + Producer: Paul Comfort Executive Producer: Julie Gates Producer: Chris O'Keeffe Editor: Patrick Emile Associate Producer: Cyndi Raskin Brand Design: Tina Olagundoye Social Media: Tatyana Mechkarova If you have a question or comment, email us at info@transitunplugged.com 📩 Sign up for the Transit Unplugged Newsletter: https://transitunplugged.com/subscrib Disclaimer: The views and opinions expressed in this program are those of the guests, and do not necessarily reflect the views or positions of Modaxo, its affiliates or subsidiaries, or any entities they represent. This production belongs to Modaxo and may contain information subject to trademark, copyright, or other intellectual property rights. This content is provided for general informational purposes only and should not be relied upon as legal advice. Modaxo disclaims all warranties and liability arising from the use of this material.
As Transit Unplugged kicks off 2026, host Paul Comfort sits down with Bennett Resnik, Senior Vice President in the Critical Infrastructure Group at Venn Strategies, for a wide-ranging conversation on the federal forces shaping public transportation in the year ahead.This episode marks the first installment in a multi-part State of Transit series, offering listeners a clear, insider perspective from Washington, DC. Bennett brings deep experience from Capitol Hill to break down what transit leaders should be paying attention to right now — and what’s coming next.In this episode, we explore:The upcoming Surface Transportation Reauthorization — what it is, why it matters, and realistic timelines for passage How the Infrastructure Investment and Jobs Act (IIJA) changed transit funding — and why the next bill will likely look very different The evolving federal stance on zero-emission buses, including battery electric, hydrogen, CNG, and hybrid fleets How shifting policy priorities are influencing manufacturers, procurement decisions, and fleet strategies The current and future impact of Buy America requirements, including costs, compliance, and domestic manufacturing What ongoing federal budget negotiations and continuing resolutions mean for transit agencies in 2026 Why global events like the Olympics and FIFA World Cup are increasingly shaping federal transportation planning Throughout the conversation, Paul and Bennett connect federal policy decisions to on-the-ground realities for transit agencies — from capital planning and vehicle procurement to safety, reliability, and long-term investment.🏛️ ThinkTransit Executive SummitTransit executives interested in diving deeper into these topics are invited to attend the ThinkTransit Executive Summit, taking place this March in Boston as part of the ThinkTransit Conference.The Executive Summit brings together senior transit leaders for a candid, in-person, Chatham House Rules discussion on:Safety, security, and fare evasion Cybersecurity and AI in transit operations Federal policy, funding, and the future of mobility 👉 Learn more and register here:https://trapezegroup.com/thinktransit/executive-summit/Host + Producer: Paul ComfortExecutive Producer: Julie GatesProducer: Chris O'KeeffeEditor: Patrick EmileAssociate Producer: Cyndi RaskinBrand Design: Tina OlagundoyeSocial Media: Tatyana MechkarovaIf you have a question or comment, email us at info@transitunplugged.com📩 Sign up for the Transit Unplugged Newsletter:https://transitunplugged.com/subscribeDisclaimer:The views and opinions expressed in this program are those of the guests, and do not necessarily reflect the views or positions of Modaxo, its affiliates or subsidiaries, or any entities they represent. This production belongs to
As Transit Unplugged closes out 2025, host Paul Comfort sits down with David Zipper for a wide-ranging, end-of-year conversation on where public transportation has been — and where it’s headed next. A senior fellow at the MIT Mobility Initiative and one of the most influential transportation voices writing today, David brings a rare perspective shaped by public service, venture capital, academia, and journalism. He has authored more than 200 articles in outlets including Bloomberg, Vox, and The Atlantic, examining how transportation, technology, and society intersect. In this episode, Paul and David reflect on the defining trends of 2025 and look ahead to the challenges and opportunities transit agencies will face in 2026. You’ll hear: Why robotaxis at scale may create new congestion and operational challenges for citiesThe promise — and pitfalls — of the emerging “abundance” framework in transportation policyHow ridership patterns have stabilized into a new post-pandemic normalWhy mission creep threatens transit agencies from both the political left and rightWhat New York City’s congestion pricing success could mean for other U.S. citiesA candid assessment of electric bus deployment and why flexibility mattersHow AI-powered bus lane enforcement is already improving service reliabilityWhy autonomous rail may be one of the most important sleeper trends in transitThe evolving role of micromobility and e-bike share in expanding transit accessWhy transit’s future depends on staying focused on fast, frequent, reliable service This is a thoughtful, occasionally provocative discussion that challenges conventional wisdom while staying grounded in real-world operations — and a fitting way to close out a transformative year for the transit industry. About the Guest: David Zipper is a senior fellow at the MIT Mobility Initiative and a contributing writer for Bloomberg CityLab and Vox. He previously served in city government in New York and Washington, DC, and has advised organizations across the public and private sectors on transportation strategy and regulation. He also co-hosts the podcast Look Both Ways, where he explores the future of urban mobility. Learn more at davidzipper.com. _________________________________________________________Host + Producer: Paul Comfort Executive Producer: Julie Gates Producer: Chris O'Keeffe Editor: Patrick Emile Associate Producer: Cyndi Raskin Brand design: Tina Olagundoye Social Media: Tatyana Mechkarova If you have a question or comment, email us at info@transitunplugged.com. Sign up for the Transit Unplugged Newsletter: https://transitunplugged.com/subscrib... Disclaimer: The views and opinions expressed in this program are those of the guests, and do not necessarily reflect the views or positions of Modaxo Inc., its affiliates or subsidiaries, or any entities they represent (“Modaxo”). This production belongs to Modaxo, and may contain information that may be subject to trademark, copyright, or other intellectual property rights and restrictions....
In this Transit Unplugged Insider episode, Paul Comfort sits down with Executive Producer Julie Gates for a wide-ranging, behind-the-scenes conversation on what transit leaders should be paying attention to right now — and what’s coming next. This quarterly Insider edition slows the pace and zooms out, offering context from Washington, conference halls, boardrooms, and agency leadership conversations happening across North America. Top Five Things Every Transit Leader Needs to Know Paul breaks down the most pressing developments shaping transit today, including: Recent FTA policy changes affecting grant eligibility and agency riskWhere transportation reauthorization stands as the 2026 deadline approachesThe current state of federal grant programs, including Low-No and Bus Facilities fundingHow mega events like the FIFA World Cup and the LA 2028 Olympics are reshaping transit planningWhat it will take for host cities — especially Los Angeles — to meet unprecedented operational demands Hot Topics Across the Industry From conversations with CEOs, policymakers, and system leaders, Paul and Julie explore: Why Bus Rapid Transit (BRT) continues to dominate expansion conversations What transit agencies can learn from Canada’s funding model and manufacturing shiftsThe growing complexity of fleet strategy, propulsion choices, and market pressures What’s Keeping Transit CEOs Up at Night A candid look at the challenges agency leaders are navigating right now: Passenger and operator safety in a high-visibility media environmentRising concerns around cybersecurity and system resilience The practical realities of AI adoption in transit operations Behind the Scenes at Transit Unplugged Julie and Paul share updates from across the Transit Unplugged universe, including: A look at recent and upcoming Transit Unplugged TV episodes — from Italy to Montreal and beyond What’s ahead for the Transit Unplugged podcast in the new yearUpdates on sister shows including The Aviation Report and Parking LiveExpanding distribution across YouTube, cable, streaming platforms, and newsletters Looking Ahead The conversation closes with reflections on leadership, industry collaboration, and what the next chapter holds — including a preview of Paul’s upcoming personal development book (available for pre-order: https://www.amazon.com/Find-Your-Factor-Personal-Treasure/dp/1636988857) and a look ahead to the major moments that will put transit on the global stage in the years to come....
Canada is investing hundreds of billions of dollars in new transit and passenger rail projects—but until now, there’s been no unified national standards framework to guide how those systems are designed and built.In this episode of Transit Unplugged, host Paul Comfort sits down with Ana-Maria Tomlinson, Director of Strategic and Cross-Sector Programs at CSA Group (Canadian Standards Association), to explore how Canada is working to change that.Ana-Maria shares how CSA Group—Canada’s national standards organization—is developing a four-part national code for transit and passenger rail systems, covering everything from urban transit and conventional rail to future high-speed rail projects. The goal: reduce risk, improve consistency, and bring greater predictability to some of the most complex infrastructure projects in the country.The conversation explores:Why Canada lacks a unified transit and rail standards framework todayHow other regions (Europe, Australia, Japan, and the U.S.) approach rail standardsThe difference between voluntary standards and regulation—and how standards often become codifiedHow CSA plans to integrate existing international standards while addressing major gapsWhat transit agencies, consultants, contractors, and governments can expect nextHow industry professionals can get involved in shaping the codeA brief update on Canada’s emerging high-speed rail ambitions, including the Toronto–Québec City corridorThis is a rare look behind the scenes at how the “rules of the road” for transit systems are created—and why they matter long before the first train ever runs.Host: Paul ComfortExecutive Producer: Julie GatesProducer: Paul ComfortEditor: Patrick EmileAssociate Producer: Cyndi RaskinBrand design: Tina OlagundoyeSocial Media: Tatyana MechkarovaIf you have a question or comment, email us at info@transitunplugged.com.Follow us on social media:/ transit-unplugged https://x.com/transitunplughttps://www.threads.net/@transitunplu.../ transitunplugged Sign up for the Transit Unplugged Newsletter: a...
In this week’s episode of Transit Unplugged, Paul Comfort sits down with Jay Fox, Executive Director of the Utah Transit Authority (UTA) — one of the fastest-growing, highest-performing transit agencies in the United States and APTA’s 2025 Transit System of the Year.Jay brings a remarkable background across FAA, FTA, Amtrak, and SEPTA — and now leads the agency serving one of the most dynamic, youthful, and transit-hungry regions in America.Together, Paul and Jay dive into:Preparing for the 2034 Winter OlympicsJay shares why UTA told the IOC: “We’re ready now.”UTA’s rail, BRT corridors, FrontRunner upgrades, and multimodal network already form a complete backbone for Olympic mobility — with more enhancements on the way. FrontRunner 2X: The Generational Rail ProjectUTA is pushing to move from 25% to 50% double-tracking, enabling:-15-minute peak service -A new infill station -A new maintenance facility -Pathways to Sunday service…all while ridership continues to soar. A Multimodal System Built for GrowthUTA operates:-131 miles of rail (commuter, light rail, streetcar) -Three BRT lines (including OGX, electric and wildly successful) -Extensive bus, microtransit, vanpool, and paratransit services -A booming Ski Bus network that keeps the canyons moving Transit ROI: The Utah ModelJay breaks down the hard numbers on economic impact:-$9.6B in economic output generated -$377M in tax revenue returned -79,000 jobs supported -Ever $1 invested netted a $5.11 returned to the regional economyAll from an operating budget of roughly $480M. Why UTA’s Riders Are Getting YoungerJay explains how university partnerships, free-fare programs, and campus connectivity are transforming ridership patterns — and why student riders today become lifelong riders tomorrow.Global CollaborationUTA is working with LA Metro, LA28, and Milan/Cortina teams to prepare for back-to-back Olympic cycles (2026, 2028, 2034), exchanging insights on operations, vehicle staging, and major-event transport logistics.This is one of the most wide-ranging, energizing episodes we’ve recorded — and a perfect companion to our upcoming Transit Unplugged TV episode filmed on location in Utah.Host: Paul ComfortExecutive Producer: Julie GatesProducer: Paul ComfortEditor: Patrick EmileAssociate Producer: Cyndi RaskinBrand design: Tina OlagundoyeSocial Media: Tatyana MechkarovaIf you have a question or comment, email us at info@transitunplugged.com.Follow us on social media:https://www.linkedin.com/company/transit-unplugged/https://x.com/transitunplughttps://www.threads.net/@transitunpluggedhttps://www.instagram.com/transitunplugged/Sign up for the Transit Unplugged Newsletter: https://transitunplugged.com/subscribe-to-the-transit-unplugged-newsletter/Disclaimer: The views and opinions expressed in this program are those of the guests, and do not necessarily reflect the views or positions of Modaxo Inc., its affiliates or subsidiaries, or any entities they represent (“Modaxo”). This production belongs to Modaxo, and may contain information that may be subject to trademark, copyright, or other intellectual property rights and restrictions. This production provides general information, and should not be relied on as legal advice or opinion. Modaxo specifically disclaims all warranties, express or implied, and will not be liable for any losses, claims, or damages arising from the use of this presentation, from any material contained in it, or from any action or decision taken in response to
This Week on Transit UnpluggedPaul Comfort sits down with Martin Ritter, CEO of Stadler U.S., one of the most innovative and fastest-growing train manufacturers in North America. From a modest foothold in the early 2000s to a nearly 600,000 sq. ft. factory in Utah, Stadler is reshaping how America thinks about rolling stock — and redefining what’s possible in U.S.-based manufacturing.In this conversation, Martin pulls back the curtain on:How Stadler grew from an 18-person Swiss workshop to a 17,500-person global rail powerhouse Why agencies love their FLIRT multiple-unit trains — and how distributed propulsion changes the game Hydrogen, battery-electric, and ultra-efficient diesel-electric: the real story behind next-gen rail propulsion How Stadler achieved FRA compliance while keeping trains lighter, quieter, and more efficient The company’s youth apprenticeship program, modeled after Switzerland’s world-renowned system What it means for Stadler U.S. to become a standalone division The milestone ahead: delivering trains for the 2034 Salt Lake Olympic Games This episode is a rare, behind-the-scenes look at one of the most talked-about rail manufacturers in the United States — and a preview of what Paul and the crew will capture during our upcoming visit to the Utah factory for Transit Unplugged TV.Episode CreditsHost & Producer: Paul ComfortExecutive Producer: Julie GatesProducer: Chris O’KeeffeEditor: Patrick EmileAssociate Producer: Cyndi RaskinConsultants: Dan Meisner & Jonas Woost, BumperBrand design: Tina OlagundoyeSocial Media: Tatyana MechkarovaTransit Unplugged is brought to you by Modaxo — passionate about moving the world’s people.Disclaimer: The views and opinions expressed in this program are those of the guests, and do not necessarily reflect the views or positions of Modaxo Inc., its affiliates or subsidiaries, or any entities they represent (“Modaxo”). This production belongs to Modaxo, and may contain information that may be subject to trademark, copyright, or other intellectual property rights and restrictions. This production provides general information, and should not be relied on as legal advice or opinion. Modaxo specifically disclaims all warranties, express or implied, and will not be liable for any losses, claims, or damages arising from the use of this presentation, from any material contained in it, or from any action or decision taken in response to it.
On this episode of Transit Unplugged, Paul Comfort sits down with Nancy Purser, Acting Director of the Hamilton Street Railway (HSR). After 15 years with the agency, Nancy now leads one of Ontario’s most historic and ambitious transit systems — one that’s preparing for transformative growth.Nancy shares how HSR is executing HSR Next: Moving Hamilton Forward, a seven-year network redesign that will expand service by 50%, add new routes and on-demand zones, and better connect residents — especially those in equity-deserving and suburban communities — to jobs, education, and opportunity.She also discusses HSR’s shift to a 100% CNG fleet by the end of 2026, emerging exploration into renewable natural gas, the city’s newest indoor fueling and storage facility, and what it means to become the greenest transit fleet in Ontario.Plus, Nancy opens up about her path into transit, the power of customer-focused service, and how dragon boat racing keeps her energized outside of work.In This Conversation, You’ll Learn:Why Hamilton chose to preserve the historic HSR name — and why riders love itHow HSR Next will reshape the network, expand frequency, and support suburban growthWhat it takes to deliver 50% more transit service over seven yearsThe environmental and operational impact of going fully CNGHow municipal investment and federal capital programs influence long-term planningRidership trends — and how immigration policy and education markets affect demandThe role of equity, access, and job connectivity in modern network redesignsHow community partnerships and strategic planning positioned HSR for its “golden era”Episode CreditsHost & Producer: Paul ComfortExecutive Producer: Julie GatesProducer: Chris O’KeeffeEditor: Patrick EmileAssociate Producer: Cyndi RaskinConsultants: Dan Meisner & Jonas Woost, BumperBrand design: Tina OlagundoyeSocial Media: Tatyana MechkarovaTransit Unplugged is brought to you by Modaxo — passionate about moving the world’s people.Disclaimer: The views and opinions expressed in this program are those of the guests, and do not necessarily reflect the views or positions of Modaxo Inc., its affiliates or subsidiaries, or any entities they represent (“Modaxo”). This production belongs to Modaxo, and may contain information that may be subject to trademark, copyright, or other intellectual property rights and restrictions. This production provides general information, and should not be relied on as legal advice or opinion. Modaxo specifically disclaims all warranties, express or implied, and will not be liable for any losses, claims, or damages arising from the use of this presentation, from any material contained in it, or from any action or decision taken in response to it.
On this episode of Transit Unplugged, Paul Comfort sits down with Maureen Cosyn Heath, Director of Transit for the City of Mississauga and the leader of MiWay, the third-largest municipal transit agency in Ontario.Mississauga has grown rapidly to more than 775,000 residents, and MiWay is evolving right alongside the city—operating 500 buses, supporting 1,700+ employees, and preparing for major system updates including a hydrogen bus pilot, a battery-electric fleet project, and the upcoming Hazel McCallion LRT (Light Rail Transit) line.Maureen shares insights on:Why ridership should be measured in value, not just taps and fares How MiWay is shifting toward zero-emission technology What it takes to communicate big budgets to elected officials The importance of frontline operators and technicians Her career path from customer service to leading one of Canada’s largest systems “More people on my buses, more space on the road for you.” — Maureen Cosyn HeathRecorded live in Ontario at the Vontas Canada User Summit, this conversation highlights a transit agency preparing for its next chapter—and a leader focused on fundamentals, connection, and community impact. Credits + DisclaimerHost & Producer: Paul ComfortExecutive Producer: Julie GatesProducer: Chris O’KeeffeEditor: Patrick EmileAssociate Producer: Cyndi RaskinConsultants: Dan Misener & Jonas Woost (Bumper)Disclaimer: The views and opinions expressed in this program are those of the guests, and do not necessarily reflect the views or positions of Modaxo Inc., its affiliates or subsidiaries, or any entities they represent (“Modaxo”). This production belongs to Modaxo, and may contain information that may be subject to trademark, copyright, or other intellectual property rights and restrictions. This production provides general information, and should not be relied on as legal advice or opinion. Modaxo specifically disclaims all warranties, express or implied, and will not be liable for any losses, claims, or damages arising from the use of this presentation, from any material contained in it, or from any action or decision taken in response to it.
On this episode of Transit Unplugged, Paul Comfort sits down with Ginny Smith, Executive Director of the Cape Girardeau County Transit Authority. Ginny shares how rural transit systems provide essential access to jobs, healthcare, education, and independence for the people they serve. From vanpools that connect workers to regional employers, to a new university transit partnership, to technology investments that improve safety and rider experience, Cape Girardeau is a powerful example of how small systems innovate with limited resources.In This Conversation, You’ll Learn:Why transit in rural communities is truly a lifeline, especially for seniors and workers without vehiclesHow Cape Girardeau runs vanpool routes to large employers across county lines to connect people with stable jobsThe impact of taking over Southeast Missouri State University’s transit service and launching live bus tracking for students and residentsHow partnerships like FlixBus/Greyhound restore regional travel access to St. Louis and beyondHow the system is using AI-based safety and vehicle monitoring tools to support operators and prevent breakdownsThe financial reality of rural transit funding — and the creative strategies needed when state dollars are cutCREDITSHost & Producer: Paul ComfortExecutive Producer: Julie GatesProducer: Chris O’KeeffeEditor: Patrick EmileAssociate Producer: Cyndi RaskinConsultants: Dan Misener & Jonas Woost (Bumper)Disclaimer: The views and opinions expressed in this program are those of the guests, and do not necessarily reflect the views or positions of Modaxo Inc., its affiliates or subsidiaries, or any entities they represent (“Modaxo”). This production belongs to Modaxo, and may contain information that may be subject to trademark, copyright, or other intellectual property rights and restrictions. This production provides general information, and should not be relied on as legal advice or opinion. Modaxo specifically disclaims all warranties, express or implied, and will not be liable for any losses, claims, or damages arising from the use of this presentation, from any material contained in it, or from any action or decision taken in response to it.
In this special live episode of Transit Unplugged, recorded at TCRP Day in Washington, DC, Paul Comfort sits down with a powerhouse panel of transit leaders:Sarah Meyer — EVP, Chief Customer Officer at Washington Metropolitan Area Transit Authority (WMATA) Jamaal Schoby — Senior Program Manager at Transit Cooperative Research Program (TCRP) Art Guzzetti — Vice President, Policy at American Public Transportation Association (APTA) Matt Daus — Partner & Chair, Transportation Practice Group (Windels Marx) They dive into the critical role of research in shaping the future of public transit—how the Transit Cooperative Research Program (TCRP) delivers actionable insights, not just academic studies. From fare policy to safety, from AI to workforce development, hear how these leaders are using data and research to make real-world decisions that impact millions of riders.Whether you're in operations, policy, planning, or innovation, this episode will show you why research isn’t just important—it’s urgent.https://nap.nationalacademies.org/trb/165/transit-cooperative-research-program-research-report
This week on Transit Unplugged, we’re bringing you an international perspective. Paul Comfort sits down with Laurence Broseta, International CEO of Keolis Group, for a front-row look at how one of the world’s largest operators is reimagining public transit.With operations in 13 countries, Keolis is doing more than running trains and buses—they’re building tools like visualization rooms to improve ops in real-time, championing revolutionary technology, and leading major projects like Grand Paris Express and Canada’s high-speed ALTO corridor.Laurence shares what it’s like adapting the European subcontractor model to North America. She also gives us a glimpse into Keolis’ recruitment strategy, their evolving leadership culture, and how they’re pushing beyond sustainability goals to future-proof ridership.If you want to know what transit looks like when it’s run like a global system—this is the episode.00:00 Introduction and Conference Overview01:27 Interview with Laurence Broseta Begins02:43 Keolis Group and Global Operations06:44 Visualization Rooms and Operational Excellence10:34 Keolis in North America: Challenges and Successes13:52 Leadership and Recruitment at Keolis16:51 High-Speed Rail in Canada: The ALTO Project18:24 Global High-Speed Rail Developments23:56 North American Transit Operations26:02 Future of Public Transportation28:14 Conclusion and FarewellCreator, Host & Producer — Paul Comfort Executive Producer — Julie Gates Producer — Chris O'KeeffeEditor — Patrick EmileAssociate Producer — Cyndi Raskin Special thanks to:Brand Design — Tina Olagundoye Social Media — Tatyana Mechkarova 📩 Got a question or comment? Email us at info@transitunplugged.com⚠️ DisclaimerThe views and opinions expressed in this program are those of the guests and do not necessarily reflect the views or positions of Modaxo Inc., its affiliates or subsidiaries, or any entities they represent. This production belongs to Modaxo and may contain information subject to trademark, copyright, or other intellectual-property rights and restrictions. This production provides general information and should not be relied on as legal advice or opinion. Modaxo specifically disclaims all warranties, express or implied, and will not be liable for any losses, claims, or damages arising from the use of this presentation, from any material contained in it, or from any action or decision taken in response to it.
Passing the Torch at GRITS:In this episode of Transit Unplugged, Paul Comfort speaks live from the Kentucky Transit Association Trade Show with Dan Lanham and Michael Hughes of GRITS transit service. As Dan prepares to retire after nearly two decades and Michael steps up from Assistant Director to take over, they discuss the smooth leadership transition process. Dan reflects on his tenure and plans for retirement while Michael outlines his vision and priorities for the future, emphasizing the importance of hiring the right people and maintaining employee retention. The conversation also highlights the multi-month preparation and training that ensured a seamless transition and continued success for the agency.Creator, Host & Producer — Paul Comfort  Executive Producer — Julie Gates  Producer — Chris O'KeeffeAssociate Producer — Cyndi Raskin  Special thanks to:Brand Design — Tina Olagundoye  Social Media — Tatyana Mechkarova  📩 Got a question or comment? Email us at info@transitunplugged.com⚠️ DisclaimerThe views and opinions expressed in this program are those of the guests and do not necessarily reflect the views or positions of Modaxo Inc., its affiliates or subsidiaries, or any entities they represent. This production belongs to Modaxo and may contain information subject to trademark, copyright, or other intellectual-property rights and restrictions. This production provides general information and should not be relied on as legal advice or opinion. Modaxo specifically disclaims all warranties, express or implied, and will not be liable for any losses, claims, or damages arising from the use of this presentation, from any material contained in it, or from any action or decision taken in response to it.
In this exclusive edition of Transit Unplugged Insider, host Paul Comfort sits down with executive producer Julie Gates to unpack the biggest developments across the public transportation world—things you won’t hear anywhere else.Inside this episode:What the federal shutdown really means for transit funding—and which programs are frozen Why some agencies are pulling back from electric busesHow safety is taking a front seat and what the current Administration is using to measure itThe rise of AI, cybersecurity, and automation inside transit opsWhat we’re hearing about operator shortages, microtransit expansion, and system redesignsAnd what’s next for Transit Unplugged TV, Parking Live, and the brand-new Aviation Report Creator, Host & Producer — Paul Comfort Executive Producer — Julie Gates Producer — Chris O'KeeffeAssociate Producer — Cyndi Raskin Special thanks to:Brand Design — Tina Olagundoye Social Media — Tatyana Mechkarova 📩 Got a question or comment? Email us at info@transitunplugged.com⚠️ DisclaimerThe views and opinions expressed in this program are those of the guests and do not necessarily reflect the views or positions of Modaxo Inc., its affiliates or subsidiaries, or any entities they represent. This production belongs to Modaxo and may contain information subject to trademark, copyright, or other intellectual-property rights and restrictions. This production provides general information and should not be relied on as legal advice or opinion. Modaxo specifically disclaims all warranties, express or implied, and will not be liable for any losses, claims, or damages arising from the use of this presentation, from any material contained in it, or from any action or decision taken in response to it.
Recorded Live at the APTA TRANSform Conference in BostonIn this special live edition of Transit Unplugged, host Paul Comfort moderates an inspiring CEO Roundtable with five industry leaders shaping the future of mobility. Recorded on-site at APTA TRANSform 2025 in Boston, the conversation dives into the real-world challenges and opportunities facing transit systems today—and the leadership vision driving change.Joining Paul are: Ben Limmer (Connecticut DOT)Kenneth McDonald (Long Beach Transit and APTA CEO of the Year)Jessica Mefford-Miller (Valley Metro)Ben Stupka (RTA of Southeast Michigan), and Amanda Wanke (DART – Des Moines).Together, they explore key themes:The biggest transformations their agencies have experienced in the past two years• How leaders pivot under pressure and lead through uncertainty• Innovation in action—new projects and technologies transforming service• A day in the life of a modern transit CEO• Their vision for the next decade of mobility This uplifting roundtable is packed with practical insights, real-world leadership lessons, and inspiration for everyone working to move people—and communities—forward.
This week on Transit Unplugged:We head to Singapore, where public transit covers every inch of the island—and carries an astonishing 7.5 million riders daily.Host Paul Comfort sits down with Winston Toh, Managing Director of Tower Transit Singapore, one of four operators under the Land Transport Authority (LTA). With 800 buses across 60 routes, Tower Transit is at the center of a system designed with precision—and powered by centralized planning.Winston shares:Why bus ridership (3.8M daily) surpasses rail (3.4M) in Singapore How LTA ensures full national coverage and low fares (as little as $0.69 for seniors) Why “every inch of the land is covered” with integrated bus and rail systems The role of AI-enabled safety tools, including fatigue detection and driver incentive programs How Tower Transit fosters a people-first culture, with 80% staff engagement and Singapore Best Employer status The company’s goal to become “the Singapore Airlines of the bus industry” Whether you’re an operator, planner, or policymaker, this episode offers a blueprint for equitable, efficient, and tech-forward mobility.Creator, Host & Producer — Paul Comfort Executive Producer — Julie Gates Producer — Chris O'KeeffeEdited and Mixed by — Chris O’Keeffe + Patrick EmileAssociate Producer — Cyndi Raskin Special thanks to:Brand Design — Tina Olagundoye Social Media — Tatyana Mechkarova Got a question or comment? Email us at info@transitunplugged.com DisclaimerThe views and opinions expressed in this program are those of the guests and do not necessarily reflect the views or positions of Modaxo Inc., its affiliates or subsidiaries, or any entities they represent. This production belongs to Modaxo and may contain information subject to trademark, copyright, or other intellectual-property rights and restrictions. This production provides general information and should not be relied on as legal advice or opinion. Modaxo specifically disclaims all warranties, express or implied, and will not be liable for any losses, claims, or damages arising from the use of this presentation, from any material contained in it, or from any action or decision taken in response to it.
San Antonio is growing—and fast. In this Super September episode, host Paul Comfort sits down with Jon Gary Herrera, the newly appointed President and CEO of VIA Metropolitan Transit, to talk about how one of America’s fastest-growing cities is reimagining transit.From expanding regional collaboration to centering equity in system planning, Jon Gary brings a thoughtful and bold vision to VIA’s next chapter. He shares what he’s learned from nearly two decades in public service—including his time at LA Metro, Capitol Hill, and the private sector—and why he believes public transit is essential for prosperity, climate, and quality of life. Topics include:What brought Jon Gary to San Antonio—and why the time was rightThe opportunity (and pressure) of leading a transit system in a fast-growing cityWhy transit investments must reflect the lived experience of the people who use themThe power of community accountability—and how it shapes service deliveryVIA’s strategy for becoming a mobility ecosystem that works for all “We're in a moment where we need to be courageous about the future.” — Jon Gary HerreraWhether you're a transit professional, city planner, or civic leader, this episode offers key insights into building resilient, future-focused mobility systems that meet the needs of diverse, growing communities. Credits Transit Unplugged is brought to you by Modaxo, passionate about moving the world’s people.Creator, Host & Producer — Paul Comfort Executive Producer — Julie Gates Producer — Chris O'KeeffeEdited and Mixed by — Chris O’Keeffe + Patrick EmileAssociate Producer — Cyndi Raskin Special thanks to:Brand Design — Tina Olagundoye Social Media — Tatyana Mechkarova Got a question or comment? Email us at info@transitunplugged.com DisclaimerThe views and opinions expressed in this program are those of the guests and do not necessarily reflect the views or positions of Modaxo Inc., its affiliates or subsidiaries, or any entities they represent. This production belongs to Modaxo and may contain information subject to trademark, copyright, or other intellectual-property rights and restrictions. This production provides general information and should not be relied on as legal advice or opinion. Modaxo specifically disclaims all warranties, express or implied, and will not be liable for any losses, claims, or damages arising from the use of this presentation, from any material contained in it, or from any action or decision taken in response to it.
LIVE from the American Public Transportation Association's TRANSform conference, host Paul Comfort moderates a live panel on one of the most mission-critical—but often overlooked—parts of the transit ecosystem: paratransit.Presented in partnership with UZURV – The Adaptive Transportation Network Company (TNC), this candid and high-energy conversation features leaders from across the country who are redefining what’s possible when innovation meets accessibility.Guests:Mark Aesch, CEO, TransPro Consulting Eileen Collins Turvey, Director of Paratransit, TriMet (Portland, OR)Kevin Hernandez, Chief Operating Officer, GRTC (Richmond, VA) Ned Freeman, CEO, UZURV Together, they discuss:Why paratransit isn’t just an “unfunded mandate”—it’s a cornerstone of transit’s value to the communityHow performance-based models and TNC partnerships are helping agencies cut costs and boost rider satisfaction New data showing paratransit users are the most satisfied transit customers in America What success looks like when we prioritize dignity, flexibility, and equity   "Do you know who the most happy transit customers in America are? Paratransit customers. They're happier than fixed route bus or BRT or Rail.” – Mark Aesch “The ADA is the floor, not the ceiling. It's minimum compliance. And if that's what you're seeking, I'm not gonna tell you how to run your program.” – Eileen Collins Turvey “ It's time to be innovative. We can't continue doing the same things we've been doing for 70 years." – Kevin Hernandez Whether you're running a transit system, shaping policy, or simply believe in building cities that work for everyone—this is an episode you won’t want to miss. Credits Transit Unplugged is brought to you by Modaxo, passionate about moving the world’s people.Creator, Host & Producer — Paul Comfort Executive Producer — Julie Gates Recorded, Produced and Mixed by — Chris O’Keeffe Associate Producer — Cyndi Raskin Special thanks to:Brand Design — Tina Olagundoye Social Media — Tatyana Mechkarova Sound Design — Patrick Emile Got a question or comment? Email us at info@transitunplugged.com DisclaimerThe views and opinions expressed in this program are those of the guests and do not necessarily reflect the views or positions of Modaxo Inc., its affiliates or subsidiaries, or any entities they represent. This production belongs to Modaxo and may contain information subject to trademark, copyright, or other intellectual-property rights and restrictions. This production provides general information and should not be relied on as legal advice or opinion. Modaxo specifically disclaims all warranties, express or implied, and will not be liable for any losses, claims, or damages arising from the use of this presentation, from any material contained in it, or from any action or decision taken in response to it.
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Comments (3)

Abdul Malik

Great insights from Anne Graham on Ireland’s transit upgrades and COVID-19 response. In Ecuador, users can now check multas ANT [National Transit Authority] online easily at https://antmultas.org/ — a smart step toward digital transit services.

May 11th
Reply

Joe A. Finley II

At least in a Boston and NYC public transit operates on holidays to get people to/from their loved ones.

Sep 22nd
Reply

Katya Pyatkova

What a star!

Mar 6th
Reply