Travelers Institute Risk & Resilience

What's driving the changes in today's complex property insurance market, and how can we turn challenges into opportunities to better serve customers? Angi Orbann, National Property Lead and Vice President of Property, Personal Insurance, and Dan DiMugno, Assistant Vice President, Risk Management, Personal Insurance, both from Travelers, joined us to examine how the company views evolving market pressures. Learn how Travelers is using innovative solutions and analytics to better assess customer needs and help them protect their home investment. Also get insights into the critical role agents play in helping customers understand their exposure and make informed decisions. Watch the original Wednesdays with Woodward® webinar: https://institute.travelers.com/webinar-series/symposia-series/property-insurance.    --- Visit the Travelers Institute® website: http://travelersinstitute.org/. Join the Travelers Institute® email list: https://travl.rs/488XJZM. Subscribe to the Travelers Institute® Podcast newsletter on LinkedIn: https://www.linkedin.com/build-relation/newsletter-follow?entityUrn=7328774828839100417.  Connect with Travelers Institute® President Joan Woodward on LinkedIn: https://www.linkedin.com/in/joan-kois-woodward/. 

In the complex world of insurance and risk management, how do you negotiate effectively without compromising long-term relationships? John Burrows, Ph.D., Senior Lecturer at the University of Chicago and Associate Fellow at Oxford University, joined us to explore practical tools and approaches to the ‟negotiator’s dilemma” – knowing when to compete and when to collaborate. He shared real-world examples of successful trust-based bargaining, revealed how network structures impact business resilience and provided actionable strategies to elevate your negotiation skills while developing the relationship capital that drives sustainable success. Watch the original Wednesdays with Woodward® webinar: https://institute.travelers.com/webinar-series/symposia-series/negotiating-for-success.   --- Visit the Travelers Institute® website: http://travelersinstitute.org/. Join the Travelers Institute® email list: https://travl.rs/488XJZM. Subscribe to the Travelers Institute® Podcast newsletter on LinkedIn: https://www.linkedin.com/build-relation/newsletter-follow?entityUrn=7328774828839100417.  Connect with Travelers Institute® President Joan Woodward on LinkedIn: https://www.linkedin.com/in/joan-kois-woodward/. 

With 53 million Americans providing unpaid care for loved ones and many considering reducing work hours or leaving jobs, caregiving significantly impacts America's workforce. Lindsay Jurist-Rosner, co-founder and CEO of Wellthy, and Greg Landmark, Senior Vice President of Total Rewards and People Analytics at Travelers, joined Travelers Institute President Joan Woodward to discuss how employers can address this challenge. They explored the business case for caregiver support, effective strategies including flexible work arrangements and specialized benefits, and how employers can help families navigate health care complexities while retaining talent and boosting productivity. Watch the original Wednesdays with Woodward® webinar: https://institute.travelers.com/webinar-series/symposia-series/support-working-caregivers.  --- Visit the Travelers Institute® website: http://travelersinstitute.org/. Join the Travelers Institute® email list: https://travl.rs/488XJZM. Subscribe to the Travelers Institute® Podcast newsletter on LinkedIn: https://www.linkedin.com/build-relation/newsletter-follow?entityUrn=7328774828839100417.  Connect with Travelers Institute® President Joan Woodward on LinkedIn: https://www.linkedin.com/in/joan-kois-woodward/. 

Drawing from his extensive government and private sector experience, Jeff Greene, former Assistant Executive Director for Cybersecurity at the Cybersecurity and Infrastructure Security Agency (CISA), former Chief of Cyber Response and Policy on the National Security Council, Distinguished Fellow at the Aspen Institute and Founder of Salty Coffee Consulting, explored how public-private partnerships strengthen critical infrastructure protection, highlighted emerging threat actors, discussed the latest cybercrime tactics and shared practical strategies businesses can implement to enhance their cyber resilience. Check out the conversation to gain actionable insights from a seasoned expert who has helped shape national cybersecurity policy and learn how to better protect your organization in an increasingly complex digital environment.Watch the original Wednesdays with Woodward® webinar: https://institute.travelers.com/webinar-series/symposia-series/global-cyber-resilience.  ---Visit the Travelers Institute® website: http://travelersinstitute.org/.Join the Travelers Institute® email list: https://travl.rs/488XJZM.Subscribe to the Travelers Institute® Podcast newsletter on LinkedIn: https://www.linkedin.com/build-relation/newsletter-follow?entityUrn=7328774828839100417.Connect with Travelers Institute® President Joan Woodward on LinkedIn: https://www.linkedin.com/in/joan-kois-woodward/.

At the 2025 Gamma Iota Sigma (GIS) Annual Conference, GIS Board of Trustees Member and Travelers President of Personal Insurance Michael Klein sat down with GIS Executive Director Grace Grant to discuss what today’s students seek in their future careers in insurance. They explored the evolving student perspective, the importance of mentorship, and strategies for attracting and retaining talent. If you’re a hiring manager in the insurance industry, this episode is for you. Listen now for insights to build a strong pipeline of future professionals.---GIS is an international professional student organization that promotes, encourages and sustains student interest in insurance, risk management and actuarial science as professions. GIS has 120 collegiate chapters nationwide with 6,000+ students and 35,000 alumni from over 170 colleges and universities throughout North America.---Visit the Travelers Institute® website: http://travelersinstitute.org/.Join the Travelers Institute® email list: https://travl.rs/488XJZM.Subscribe to the Travelers Institute® Podcast newsletter on LinkedIn: https://www.linkedin.com/newsletters/travelers-institute-podcast-7328774828839100417.Connect with Travelers Institute® President Joan Woodward on LinkedIn: https://www.linkedin.com/in/joan-kois-woodward/.

Who are the students and emerging professionals in insurance and risk management today, and what are they looking for in future employers? What do they value most when making career decisions? Gamma Iota Sigma Board of Trustees member and Travelers Executive Vice President and Personal Insurance President Michael Klein, Denise Perlman, Chief Executive Officer of Middle Market at Aon, and Robert Hartwig, Ph.D., CPCU, Associate Clinical Professor of Finance and Director of the Risk and Uncertainty Management Center at the University of South Carolina, shared their unique insights both as leaders in the industry and as mentors for emerging talent. They provided perspectives on how the insurance industry can create meaningful career pathways and rewarding careers for tomorrow’s rising stars.Watch the original Wednesdays with Woodward® webinar: https://institute.travelers.com/webinar-series/symposia-series/insurance-emerging-talent.---Visit the Travelers Institute® website: http://travelersinstitute.org/.Join the Travelers Institute® email list: https://travl.rs/488XJZM.Subscribe to the Travelers Institute® Podcast newsletter on LinkedIn: https://www.linkedin.com/build-relation/newsletter-follow?entityUrn=7328774828839100417.Connect with Travelers Institute® President Joan Woodward on LinkedIn: https://www.linkedin.com/in/joan-kois-woodward/.

With over 9,000 merger and acquisition (M&A) deals closing in 2024, how prepared is your organization for a merger or acquisition? Travelers’ 2024 CFO study found that 70% of CFOs say they have had to navigate M&A activity. Whether the deal closes or not, it’s creating stress in their jobs and for their teams. And while successful M&As require strategic risk management at every stage, 38% of respondents admit to only having reactive risk management programs. Listen to learn about key findings from the 2025 M&A Study: A Travelers Special Report.Watch the original Wednesdays with Woodward® webinar: https://institute.travelers.com/webinar-series/symposia-series/mastering-mergers-acquisitions.View the 2025 M&A Study: A Travelers Special Report: https://www.travelers.com/resources/business-topics/business-risk/risk-professional-mergers-acquisitions-insights.---Visit the Travelers Institute® website: http://travelersinstitute.org/.Join the Travelers Institute® email list: https://travl.rs/488XJZM.Subscribe to the Travelers Institute® Podcast newsletter on LinkedIn: https://www.linkedin.com/newsletters/travelers-institute-podcast-7328774828839100417.Connect with Travelers Institute® President Joan Woodward on LinkedIn: https://www.linkedin.com/in/joan-kois-woodward/.

With the surge in frequency and severity of cargo theft across the globe, we dug deep into this multibillion-dollar business. Our panel of experts discussed recent trends, including the surge in strategic theft, and their impact on the transportation industry and the many industries that need to ship their goods across land and sea. They also shared how Travelers’ Special Investigations Group stays one step ahead of these organized crime rings.Watch the original Wednesdays with Woodward® webinar: https://institute.travelers.com/webinar-series/symposia-series/cargo-theft.---Visit the Travelers Institute® website: http://travelersinstitute.org/.Join the Travelers Institute® email list: https://travl.rs/488XJZM.Subscribe to the Travelers Institute® Podcast newsletter on LinkedIn: https://www.linkedin.com/newsletters/travelers-institute-podcast-7328774828839100417.Connect with Travelers Institute® President Joan Woodward on LinkedIn: https://www.linkedin.com/in/joan-kois-woodward/.

Diagnosed at the height of her career, Ann Marie Colapietro of Travelers is one of the nearly 10 million people worldwide living with Parkinson’s disease. Ann Marie and Dr. J. Antonelle de Marcaida joined us to offer both personal and medical perspectives on living vibrantly with Parkinson’s and other chronic diseases and illnesses.Watch the original Wednesdays with Woodward® webinar: https://institute.travelers.com/webinar-series/symposia-series/parkinsons-resilience.---Visit the Travelers Institute® website: http://travelersinstitute.org/.Join the Travelers Institute® email list: https://travl.rs/488XJZM.Subscribe to the Travelers Institute® Podcast newsletter on LinkedIn: https://www.linkedin.com/newsletters/travelers-institute-podcast-7328774828839100417.Connect with Travelers Institute® President Joan Woodward on LinkedIn: https://www.linkedin.com/in/joan-kois-woodward/.

Pete Herron and Madhu Tadikonda of Travelers spoke about the company’s acquisition of Corvus, an industry-leading cyber insurance managing general underwriter, and what this partnership means for Travelers agents, brokers and insureds. Watch the original Wednesdays with Woodward® webinar: https://institute.travelers.com/webinar-series/symposia-series/cybersecurity-partnership---Visit the Travelers Institute® website: http://travelersinstitute.org/Join the Travelers Institute® email list: https://travl.rs/488XJZM Subscribe to the Travelers Institute® Podcast newsletter on LinkedIn: https://www.linkedin.com/newsletters/travelers-institute-podcast-7328774828839100417Connect with Travelers Institute® President Joan Woodward on LinkedIn: https://www.linkedin.com/in/joan-kois-woodward/

In this episode, Travelers Institute® President Joan Woodward and Travelers Chief Sustainability Officer Yafit Cohn discuss the meaning of sustainability in the corporate context. They explore Travelers’ approach to sustainability, how it may differ from that of other companies, and how our business strategy and performance are inextricably linked with the Travelers Promise to take care of our customers, our communities and each other. The conversation also covers what goes into producing the annual Sustainability Report and shares key highlights to watch for this year.---Explore Travelers’ annual Sustainability Report: sustainability.travelers.comVisit the Travelers Institute® website: http://travelersinstitute.org/Join the Travelers Institute® email list: https://travl.rs/488XJZM Subscribe to the Travelers Institute® Podcast newsletter on LinkedIn: https://www.linkedin.com/newsletters/travelers-institute-podcast-7328774828839100417Connect with Travelers Institute® President Joan Woodward on LinkedIn: https://www.linkedin.com/in/joan-kois-woodward/

What mindset lessons can we learn from sports? With golf season in full swing, we brought in Dr. Mo Pickens, renowned sports psychologist and golf coach. Dr. Mo shared insights on mindset, framing and routine, and how these important principles can help you succeed on the course and in your career.   Watch the original Wednesdays with Woodward® webinar: https://institute.travelers.com/webinar-series/symposia-series/mindset-for-success.--- Visit the Travelers Institute® website: https://institute.travelers.com/Join the Travelers Institute® email list: https://travl.rs/488XJZMConnect with Travelers Institute® President Joan Woodward on LinkedIn: https://www.linkedin.com/in/joan-kois-woodward/

From labor market fluctuations to shifting employee expectations, today’s workforce is evolving at an unprecedented pace. In this two-part series, the Travelers Institute broadcasted live from the Board Room of the New York Stock Exchange to explore the challenges and opportunities brought on by these changes.Listen to Part 1. In Part 2, Dan Helfrich, Principal and former Chair and CEO of Deloitte Consulting LLP, and Mojgan Lefebvre, Executive Vice President and Chief Technology & Operations Officer at Travelers, shared leadership insights into today’s competitive labor market and discussed the ways that high-performing companies are adopting innovative talent strategies in a world of rapidly evolving technology. Watch the original Wednesdays with Woodward® webinar: https://institute.travelers.com/webinar-series/symposia-series/forces-at-work-nyse---Visit the Travelers Institute® website: http://travelersinstitute.org/Join the Travelers Institute® email list: https://travl.rs/488XJZM Learn more about the Forces at Work® initiative: https://institute.travelers.com/workforceConnect with Travelers Institute® President Joan Woodward on LinkedIn: https://www.linkedin.com/in/joan-kois-woodward/

From labor market fluctuations to shifting employee expectations, today’s workforce is evolving at an unprecedented pace. In this two-part series, the Travelers Institute broadcasted live from the Board Room of the New York Stock Exchange to explore the challenges and opportunities brought on by these changes.In Part 1, Dr. Jerome M. Adams, the 20th U.S. Surgeon General and Executive Director, Health Equity Initiatives and the Center for Community Health Enhancement and Learning, Purdue University, gave a keynote on the current challenges and opportunities in addressing mental well-being and thoughts on a path forward. He was then joined by Ramona Tanabe, President and CEO of the Workers Compensation Research Institute, and Rich Ives, Senior Vice President, Business Insurance Claim, Travelers, to discuss how to develop actionable plans to address mental health in your workplace. Listen to Part 2.Watch the original Wednesdays with Woodward® webinar: https://institute.travelers.com/webinar-series/symposia-series/forces-at-work-nyse---Visit the Travelers Institute® website: http://travelersinstitute.org/Join the Travelers Institute® email list: https://travl.rs/488XJZM Learn more about the Forces at Work® initiative: https://institute.travelers.com/workforceConnect with Travelers Institute® President Joan Woodward on LinkedIn: https://www.linkedin.com/in/joan-kois-woodward/

Most people will spend about a third of their life asleep. So why do we sleep? Dr. Matt Walker, Professor of Neuroscience at UC Berkeley, joined us for an eye-opening look at how the power of sleep impacts health, aging, lifespan, learning and so much more. Watch the original Wednesdays with Woodward® webinar: https://institute.travelers.com/webinar-series/symposia-series/science-of-sleep--- Visit the Travelers Institute® website: http://travelersinstitute.org/  Join the Travelers Institute® email list: https://travl.rs/488XJZM   Connect with Travelers Institute® President Joan Woodward on LinkedIn: https://www.linkedin.com/in/joan-kois-woodward/ 

Tucked in the foothills of central Virginia, the Insurance Institute for Highway Safety (IIHS) runs a state-of-the-art facility where researchers conduct a range of vehicle crash tests and publish their widely consulted vehicle safety ratings. The Travelers Institute gave a behind-the-scenes look at how this important work, supported by Travelers and the insurance industry, is helping consumers make informed decisions about their auto purchases and encouraging automakers to produce safer vehicles. Watch the original Wednesdays with Woodward® webinar: https://institute.travelers.com/webinar-series/symposia-series/crash-and-learn-0614  --- Visit the Travelers Institute® website: http://travelersinstitute.org/  Join the Travelers Institute® email list: https://travl.rs/488XJZM   Connect with Travelers Institute® President Joan Woodward on LinkedIn: https://www.linkedin.com/in/joan-kois-woodward/ 

What is influence and how do we build more of it?Those are the questions behind Laura Cox Kaplan’s weekly podcast, She Said/She Said. Laura joined us to share career and leadership lessons learned from the hundreds of leaders she’s interviewed since she started her podcast seven years ago. From embracing different viewpoints and building resilience to turning failure into growth and having greater impact, she shared insights from entrepreneurs, C-suiters and more.Watch the original Wednesdays with Woodward® webinar: https://institute.travelers.com/webinar-series/symposia-series/lessons-leadership-influence---Visit the Travelers Institute® website: http://travelersinstitute.org/Join the Travelers Institute® email list: https://travl.rs/488XJZM Connect with Travelers Institute® President Joan Woodward on LinkedIn: https://www.linkedin.com/in/joan-kois-woodward/

How do we find hope and resilience when faced with unimaginable trauma or even everyday challenges? In 2015, Geralyn Ritter was returning from a business trip when her train derailed at 106 mph. She was not expected to live. Geralyn spent the next several years undergoing dozens of surgical procedures, on total disability leave from her job, and facing the mental health challenges associated with physical trauma and pain. She joined us to share her journey back to life as mom, wife and CEO. Be inspired by her story and lessons learned finding strength – and hope – in adversity.Watch the original Wednesdays with Woodward® webinar: https://institute.travelers.com/webinar-series/symposia-series/story-survival-webinar ---Visit the Travelers Institute® website: http://travelersinstitute.org/ Join the Travelers Institute® email list: https://travl.rs/488XJZM Connect with Travelers Institute® President Joan Woodward on LinkedIn: https://www.linkedin.com/in/joan-kois-woodward/

What are the foreign policy and national security issues facing the new administration, and how will they affect U.S. businesses? On this podcast episode, recorded Feb. 5, Travelers Institute® President Joan Woodward and Michael Mazarr, Senior Political Scientist at RAND, discuss key geopolitical challenges, global hot spots and takeaways for the business community.Watch the original Wednesdays with Woodward® webinar: https://institute.travelers.com/webinar-series/symposia-series/global-dynamics-us-businesses-webinar---Visit the Travelers Institute® website: http://travelersinstitute.org/ Join the Travelers Institute® email list: https://travl.rs/488XJZM Connect with Travelers Institute® President Joan Woodward on LinkedIn: https://www.linkedin.com/in/joan-kois-woodward/

What lies ahead for the U.S. and broader economy in 2025?On this podcast episode, recorded on Jan. 15, Dr. Mark Zandi joined Travelers Institute® President Joan Woodward for an in-depth analysis of important trends impacting the economic landscape. He provided insights into economic decisions facing the White House and Congress that could affect tax rates for U.S. households and businesses.As you plan for the year ahead, listen to this podcast to learn more about the challenges and opportunities shaping the economy today.Watch the original Wednesdays with Woodward® webinar: https://www.travelers.com/travelers-institute/webinar-series/symposia-series/2025-economic-outlookView the slides from the webinar: https://asset.trvstatic.com/download/assets/mark-zandi-slides.pdf/1984bfc0de7111ef855a2eec9e5f170b---Visit the Travelers Institute® website: http://travelersinstitute.org/Join the Travelers Institute® email list: https://travl.rs/488XJZM Connect with Travelers Institute® President Joan Woodward on LinkedIn: https://www.linkedin.com/in/joan-kois-woodward/