Truth, Lies and Work

Truth, Lies, and Work is an award-winning psychology podcast brought to you by the HubSpot Podcast Network, hosted by Chartered Occupational Psychologist Leanne Elliott and business owner Al Elliott. This week’s Thursday episode features Louise Hill, co-founder and CEO of GoHenry, a fintech company empowering kids and families with financial literacy through their prepaid debit card and educational app. 🗓️ Episode Overview: Louise Hill shares her journey from starting GoHenry in 2012 to leading the company’s growth to over 6 million members across five countries. With a mission to make every child smart with money, Louise discusses how GoHenry is transforming financial education, navigating rapid growth, and maintaining a strong workplace culture across multiple countries. 🎧 Key Topics Covered: The Inspiration Behind GoHenry Louise explains how her kids’ spending habits on iTunes inspired her to create a tool that helps children understand the value of money in an increasingly digital world. How GoHenry Works Features like pocket money tracking, savings goals, tasks and chores, and even micro-donations empower kids aged 6–18 to learn practical money skills. Maintaining Culture During Growth The “Little Red Book of GoHenry” captures the company’s core values, ensuring the culture remains strong as the team expands rapidly across countries. Challenges of Scaling Louise shares how she addressed bottlenecks caused by single points of failure in the business and fostered open communication within her team. Female Entrepreneurship and Fundraising Louise reflects on the challenges of being a female founder in a male-dominated industry and how she successfully raised $125 million in funding through multiple rounds, including record-breaking crowdfunding campaigns. Financial Literacy and Social Mobility Research shows that financial education can improve lifetime earnings, promote entrepreneurship, and enhance savings, making it a critical tool for social mobility. The Importance of Culture in Business Louise discusses why embedding values like collaboration, embracing change, and daring to fail is essential for building a resilient and adaptable company. Find Out More Connect with Louise on LinkedIn Check Out GoHenry and win £500! 🎧 What’s Next: Join us on Christmas Eve for the unedited interview with Rory Sutherland, and tune in New Year’s Eve for the full conversation with organizational psychology legend Professor John Amaechi, OBE. General Support with Mental Health and Well-being If you have been affected by any of the themes in this episode, or are currently struggling with your mental health, the following resources may be useful. Mind website: https://www.mind.org.uk/information-support/ If you are feeling in distress or despair, including feelings of suicide, please do consider calling the Samaritans for free on 116 123 (UK) or email jo@samaritans.org (Rest of World) Connect with Al and Leanne Join the Conversation on LinkedIn: https://www.linkedin.com/company/truthlieswork/ Connect with Al on LinkedIn: https://www.linkedin.com/in/thisisalelliott/ Connect with Leanne on LinkedIn: https://www.linkedin.com/in/meetleanne Email: Hello@truthliesandwork.com Book a Call with Al & Leanne: https://savvycal.com/meetleanne/chat

Truth, Lies, and Work is an award-winning psychology podcast from the HubSpot Podcast Network, hosted by Chartered Occupational Psychologist Leanne Elliott and business owner Al Elliott. We bring you workplace news, expert hot takes, and practical advice to build amazing workplace cultures. 📰 This Week’s Headlines: The Power of Talking to Yourself Research featured in Time magazine shows that talking out loud to yourself can reduce stress and improve focus. Whether it’s hunting for lost items or navigating festive chaos, self-talk is a science-backed way to stay calm and productive during stressful times. Source: Time Magazine Should Bosses Have Favorites? Airbnb CEO Brian Chesky believes good leaders should pick favorites based on fair criteria to build great teams. But does favoritism boost morale, or does it alienate others? We explore the impact of this controversial leadership strategy.Source: CNBC Why Young Professionals are Leaving the UK Revolut co-founder Vlad Yatsenko discusses the exodus of young professionals to Southern Europe. With better weather, lower taxes, and remote work flexibility, countries like Portugal and Italy are emerging as prime destinations for ambitious workers. Source: The Telegraph 🔥 Hot Take of the Week: Dr. Enya Doyle Dr. Enya Doyle, an anti-harassment consultant, argues that the term “inappropriate” should be retired when discussing sexual harassment and violence. She suggests using stronger language like “unlawful” or “intolerable” to better reflect the seriousness of these behaviors. Dr. Doyle also emphasizes the importance of proactive strategies, accountability, and long-term cultural shifts to combat workplace harassment. Connect with Dr Enya Doyle LinkedIn: www.linkedin.com/in/dr-enya-doyle Instagram: www.instagram.com/theharassmentdoctor Website: https://enyadoyle.com/ 💡 World-Famous Workplace Surgery: Middle Management Burnout: A manager struggles with unclear direction, constant fire-fighting, and losing passion for their role. Leanne shares strategies to address the challenges of middle management. Team Division Post-Restructure: A newly merged team faces tension between legacy and transformation groups. Leanne offers advice on rebuilding trust and collaboration to prevent an "us vs. them" dynamic. Wellbeing on a Budget: A leader wants to prioritize team wellbeing but has limited resources. Leanne provides practical tips for creating impactful initiatives without breaking the bank. 🎧 Next Week’s Teaser: We’re taking a break from This Week in Work over Christmas, but don’t worry! We’re bringing you a series of full, unedited interviews with workplace culture legends, including a 2-hour conversation with Rory Sutherland and our annual predictions episode featuring insights from top industry leaders. 💡 Enjoyed this episode? Don’t forget to subscribe, leave a review, and share the podcast on LinkedIn. Tag us in your post, and we’ll send you a thank-you gift! General Support with Mental Health and Well-being If you have been affected by any of the themes in this episode, or are currently struggling with your mental health, the following resources may be useful. Mind website: https://www.mind.org.uk/information-support/ If you are feeling in distress or despair, including feelings of suicide, please do consider calling the Samaritans for free on 116 123 (UK) or email jo@samaritans.org (Rest of World) Connect with Al and Leanne Join the Conversation on LinkedIn: https://www.linkedin.com/company/truthlieswork/ Connect with Al on LinkedIn: https://www.linkedin.com/in/thisisalelliott/ Connect with Leanne on LinkedIn: https://www.linkedin.com/in/meetleanne Email: Hello@truthliesandwork.com Book a Call with Al & Leanne: https://oblonghq.com/book/

Truth, Lies, and Work is an award-winning psychology podcast from the HubSpot Podcast Network, hosted by Chartered Occupational Psychologist Leanne Elliott and business owner Al Elliott. This episode is part of our ongoing series on mental illness in the workplace, inspired by Mind CEO Sarah Hughes’ call to expand conversations around mental health. Previously, we explored psychopathy with Dr. Abby Marsh (Episode 131), and today, we’re diving into schizophrenia with mental health advocate Kody Green. 🗓️ Episode Overview: Kody Green shares his extraordinary journey of living with schizophrenia, defying the odds, and thriving in the workplace. Kody, also known as Schizophrenic Hippie on TikTok, uses his platform to educate, inspire, and challenge misconceptions about schizophrenia, while offering practical advice for employers and coworkers. 🎧 Key Topics: What is Schizophrenia? A breakdown of symptoms, challenges, and common misconceptions about the condition. Debunking Myths: Schizophrenia does not mean violent or dangerous. With the right support, people with schizophrenia can thrive in the workplace. Workplace Lessons: Practical accommodations employers can make. The value of open communication and proactive mental health policies. Coping and Advocacy: How tools like service dogs and smart glasses help Kody manage his symptoms. Using TikTok to raise awareness and inspire change. Resources: Learn more about Kody Green: kodygreen.com Follow Kody on TikTok: @SchizophrenicHippie Watch Kody on YouTube: https://www.youtube.com/c/schizophrenichippie General Support with Mental Health and Well-being If you have been affected by any of the themes in this episode, or are currently struggling with your mental health, the following resources may be useful. Mind website: https://www.mind.org.uk/information-support/ If you are feeling in distress or despair, including feelings of suicide, please do consider calling the Samaritans for free on 116 123 (UK) or email jo@samaritans.org (Rest of World) Connect with Al and Leanne Join the Conversation on LinkedIn: https://www.linkedin.com/company/truthlieswork/ Connect with Al on LinkedIn: https://www.linkedin.com/in/thisisalelliott/ Connect with Leanne on LinkedIn: https://www.linkedin.com/in/meetleanne Email: Hello@truthliesandwork.com Book a Call with Al & Leanne: https://oblonghq.com/book/

Truth, Lies, and Work is an award-winning psychology podcast from the HubSpot Podcast Network, presented by Chartered Occupational Psychologist Leanne Elliott and business owner Al Elliott. 🗓️ Episode Structure: Tuesdays – This Week in Work: A roundup of workplace news, expert insights, and listener questions. Thursdays – In-Depth Interviews: Conversations with experts on building outstanding workplace cultures. 📰 This Week’s Headlines: What Motivates Older Workers? Leanne discusses a study from Occupational Psychology Outlook identifying four motivator types among older employees. Understanding these motivators is crucial as older workers are projected to comprise nearly half of the UK workforce by 2030. Source: Occupational Psychology Outlook The Double-Edged Sword of Workplace Secrets Al examines research from Harvard Business Review on organizational secrecy, revealing that while secrecy can make employees feel valued, it also leads to stress and isolation. Source: Harvard Business Review Apple Faces Lawsuit Over Employee Privacy Leanne covers a lawsuit accusing Apple of monitoring employees' personal devices and iCloud accounts, even off the clock. Source: CEO Today 🔥 Hot Take of the Week: Katie O’Malley on Leadership Training Katie O’Malley, founder of (en)Courage Coaching, tells us how traditional leadership training is flawed, noting a 12-year gap between employees' promotion to leadership roles and receiving formal training. She argues for: Training all employees as future leaders from day one. Focusing on self-awareness, effective communication, and conflict resolution. Recognizing "soft skills" as critical competencies essential for healthy, productive workplace cultures. Connect with Katie: LinkedIn: https://www.linkedin.com/in/kateomalley/ Website: https://encouragecoaching.org/ 💡 World-Famous Workplace Surgery: Burnout and KPIs: A newly promoted Head of Sales faces a KPI-driven culture causing team burnout. Remote Work Boundaries: A senior account manager struggles with blurred work-life boundaries. Christmas Party Dilemma: A manager feels hurt after discovering team members plan to skip an expensive Christmas party for their own gathering. 🎧 Next Episode Teaser: Join us Thursday for a conversation with mental health advocate Kody Green, who shares his experience living with schizophrenia and thriving with workplace support. General Support with Mental Health and Well-being If you have been affected by any of the themes in this episode, or are currently struggling with your mental health, the following resources may be useful. Mind website: https://www.mind.org.uk/information-support/ If you are feeling in distress or despair, including feelings of suicide, please do consider calling the Samaritans for free on 116 123 (UK) or email jo@samaritans.org (Rest of World) Connect with Al and Leanne Join the Conversation on LinkedIn: https://www.linkedin.com/company/truthlieswork/ Connect with Al on LinkedIn: https://www.linkedin.com/in/thisisalelliott/ Connect with Leanne on LinkedIn: https://www.linkedin.com/in/meetleanne Email: Hello@truthliesandwork.com Book a Call with Al & Leanne: https://savvycal.com/meetleanne/chat

Truth, Lies, and Work is an award-winning psychology podcast brought to you by the HubSpot Podcast Network. It’s presented by Chartered Occupational Psychologist Leanne Elliott and business owner Al Elliott, offering insights and expert advice on creating amazing workplace cultures. Trigger warning: This episode discusses grief, bereavement, and the challenges of navigating loss in the workplace, particularly during the holiday season. Some listeners may find the content emotionally distressing. If you feel this topic might be too difficult for you right now, we completely understand and encourage you to prioritise your well-being. You can skip this episode and join us next time. Episode Overview: This week, we tackle a deeply moving and essential topic: grief in the workplace. With the holiday season amplifying feelings of loss, this episode explores how organizations can better support bereaved employees and create compassionate spaces. Our guest, Maria Georgiou, is a mental health advocate and founder of MGAG. Her work focuses on bereavement and wellness, helping individuals and businesses navigate the challenges of grief. Maria shares her personal story of loss, including the passing of her father and daughter, and the invaluable lessons she’s learned about returning to work and supporting grieving colleagues. 🗝️ Key Topics Discussed: The emotional, cognitive, physical, behavioral, and spiritual impacts of grief. Practical ways managers can support grieving employees, especially during emotionally charged times like the holidays. Why listening and active communication are essential skills for leaders. Creating effective policies for bereavement and compassionate return-to-work plans. How small gestures, such as acknowledging important dates, can make a big difference. 💬 Key Takeaways: Check-ins Matter: Ensure check-ins are separate from performance reviews to focus on well-being genuinely. Flexibility is Key: Tailor support to the individual, such as adjusting working hours or offering work-from-home options. Avoid Assumptions: Never tell a grieving colleague how they should feel. Instead, listen and validate their emotions. Structured Policies Help: Bereavement policies and training ensure that managers feel equipped to support employees while maintaining productivity. The Power of Small Gestures: Acknowledging anniversaries or sending a card can provide comfort and show empathy. Connect with Maria: LinkedIn: https://www.linkedin.com/in/maria-georgiou-60b5b491/ Website: www.emgeag.org General Support with Mental Health and Well-being If you have been affected by any of the themes in this episode, or are currently struggling with your mental health, the following resources may be useful. UK Resources: Samaritans: Call 116 123 (free, 24/7) or visit samaritans.org. Mind: Call 0300 123 3393 or text 86463, or visit mind.org.uk. Cruse Bereavement Support: Call 0808 808 1677 or visit cruse.org.uk for resources and support with grief. US Resources: National Suicide Prevention Lifeline: Call or text 988, or visit 988lifeline.org. GriefShare: Visit griefshare.org to find local support groups. Global Resources: International Association for Suicide Prevention (IASP): Visit iasp.info/resources/Crisis_Centres/ to find crisis centers worldwide. Befrienders Worldwide: Visit befrienders.org for global helplines. Connect with Al and Leanne Join the Conversation on LinkedIn: https://www.linkedin.com/company/truthlieswork/ Connect with Al on LinkedIn: https://www.linkedin.com/in/thisisalelliott/ Connect with Leanne on LinkedIn: https://www.linkedin.com/in/meetleanne Email: Hello@truthliesandwork.com Book a Call with Al & Leanne: https://oblonghq.com/book/

Truth, Lies, and Work is an award-winning psychology podcast brought to you by the HubSpot Podcast Network. It’s presented by Chartered Occupational Psychologist Leanne Elliott and business owner Al Elliott, offering insights and expert advice on creating amazing workplace cultures. 📰 This Week’s Headlines: Dark Empaths in the Workplace Leanne discusses a fascinating article from BBC Science Focus on "dark empaths"—individuals with dark personality traits like narcissism and psychopathy combined with above-average empathy. In the workplace, this blend can lead to manipulation masked as understanding. Leanne explores how leaders can foster accountability and transparency to minimize these challenges. Link: Dark Empaths – BBC Science Focus How to Mend a Broken Work Relationship Al dives into an insightful Harvard Business Review article by Susan David. From learning to focus on shared goals to small gestures of goodwill, discover practical tips for mending workplace rifts. Link: HBR Podcast: Repairing Work Relationships The Great Homeworking Experiment Leanne examines the pros and cons of remote work, highlighting research by Gail Kinman and Christine Grant. While remote work boosts productivity and inclusivity, it also presents challenges like overwork and mental health strain. The takeaway? Tailored hybrid models might be the future of work. 🔥 Hot Take of the Week: This week, we hear from Amy McKeown, a workplace health expert who’s challenging the status quo. Amy believes the term "wellbeing" is on its way out, arguing for clearer language and strategies focused on health and mental health. She also sheds light on how the industry is undergoing a massive correction. Learn more about Amy’s upcoming course, "Do Workplace Health Right," featuring workplace culture luminaries like Peter Cheese and Dr. Clayre Fernandez. Find out more about the course here. 💡 World-Famous Workplace Surgery: This week, Leanne answers three listener questions: Overwhelmed EA: An Executive Assistant struggling to juggle additional responsibilities outside their role. Salary Disparities: A manager grappling with knowledge of unequal pay after an accidental spreadsheet reveal. Anonymous Suggestion Box Shenanigans: A business owner balancing humorous feedback with serious workplace improvements. General Support with Mental Health and Well-being If you have been affected by any of the themes in this episode, or are currently struggling with your mental health, the following resources may be useful. Mind website: https://www.mind.org.uk/information-support/ If you are feeling in distress or despair, including feelings of suicide, please do consider calling the Samaritans for free on 116 123 (UK) or email jo@samaritans.org (Rest of World) Connect with Al and Leanne Join the Conversation on LinkedIn: https://www.linkedin.com/company/truthlieswork/ Connect with Al on LinkedIn: https://www.linkedin.com/in/thisisalelliott/ Connect with Leanne on LinkedIn: https://www.linkedin.com/in/meetleanne Email: Hello@truthliesandwork.com Book a Call with Al & Leanne: https://oblonghq.com/book/

In today’s episode, Leanne and Al are joined by Angela Foster, an expert in the fashion and beauty industry with over 20 years of executive experience.Angela empowers high-achieving women to craft wardrobes that radiate confidence and align with their professional and personal goals. Through her SPARK method, Angela has transformed how her clients think about fashion, helping them dress for success and feel their best every day. In this episode, we explore: Do first impressions really count? The science of enclothed cognition and how clothing influences confidence, cognition, and perceptions. Why what we wear at work matters: How professional attire affects leadership perceptions and workplace dynamics Crafting your signature look: From tailored staples to bold accessories, Angela shares tips to define a personal brand that’s unforgettable. Navigating modern dress codes: Striking the balance between inclusivity, professionalism, and personal style in today’s workplaces. Angela’s SPARK method: A five-step guide to understanding your body shape, building versatile wardrobes, and curating a style that works for you. Key Takeaways: Dress for Success: First impressions are formed in seconds, and attire plays a huge role in shaping them. Create a Signature Look: Stand out with a style that reflects your personality and professional brand. It’s Not About Buying More Clothes: Angela emphasizes starting with a strategy before shopping. Professionalism and Confidence: Learn how the right wardrobe can boost your workplace confidence and enhance others' perceptions. Inclusivity in Dress Codes: Angela shares practical advice for employers crafting dress codes that are fair, clear, and aligned with organizational values. Angela’s Free Gift: Take Angela’s Body Shape Quiz to discover the styles and silhouettes that suit you best. Visit AngelaFoster.co/Leanne to get started! Connect with Angela: Website: Angela Style Coach LinkedIn: Angela Foster Instagram: @AngelaStyleCoach  Support with Mental Health and Well-being If any of the topics in this episode have affected you, or if you need mental health support, please reach out to one of the following resources: UK: Mind offers mental health support and information. For those in distress, call Samaritans at 116 123 or email jo@samaritans.org. US: Contact the National Suicide Prevention Lifeline at 1-800-273-TALK or text HOME to 741741 to connect with a crisis counselor. Rest of the World: Visit Befrienders Worldwide to find a helpline in your country. Connect with Truth, Lies & Work YouTube: Truth, Lies & Work YouTube Channel TikTok: Truth, Lies & Work TikTok Instagram: Truth, Lies & Work Instagram LinkedIn: Truth, Lies & Work LinkedIn Connect with Al Elliott: LinkedIn Connect with Leanne Elliott: LinkedIn Email: Reach out at hello@truthliesandwork.com Book a Meeting: Schedule a meeting with Al & Leanne here.

Welcome to Truth, Lies & Work, the award-winning psychology podcast brought to you by the HubSpot Podcast Network. Join your hosts, Leanne Elliott, business psychologist, and Al Elliott, business owner, as they explore the latest insights into workplace culture, leadership, and the challenges business owners face today. Segment 1: News Roundup Keir Starmer’s “Get Britain Working” White Paper The UK government has launched the "Get Britain Working" White Paper, aiming to reduce economic inactivity by tackling barriers to employment like health issues, mental health support, and improving job opportunities. Keir Starmer has emphasized reforms aimed at addressing long-term sickness and supporting youth in employment. Read more on the initiative: Get Britain Working. Digital Surveillance Tools and AI-Powered Monitoring A recent article discusses the increasing use of digital surveillance tools and AI-powered monitoring in workplaces. These technologies are being implemented to track employee productivity and behavior, raising concerns about privacy and the potential for overreach. More details can be found here: Digital Surveillance Tools. Thanksgiving Table Debate Advice from the APA As the holiday season approaches, the American Psychological Association offers advice on navigating challenging conversations during Thanksgiving gatherings. The guidance focuses on maintaining respectful dialogue and managing stress during family interactions. For more information, visit: Thanksgiving Table Debate Advice. Segment 2: Hot Take with Rob Kalwarowsky This week’s Hot Take comes from Rob Kalwarowsky, an expert on leadership and the author of the upcoming book Antidote to an Asshole Boss. Rob talks about the psychology behind bad bosses and why it's not always their fault. Key Takeaways: Many so-called "asshole bosses" are driven by fear, not malicious intent. Understanding and addressing underlying fears can help improve leadership behavior. Leaders and employees alike must acknowledge their behavior and take responsibility for growth. Contacting Rob Kalwarowsky:  Rob is available for speaking engagements, coaching sessions, and consultations. You can reach out to him through the following channels: Website: Rob Kalwarowsky Email: info@robkalwarowsky.com LinkedIn: Rob Kalwarowsky Twitter: @RobKalwarowsky Instagram: @robkalwarowsky Segment 3: Workplace Surgery Q1: Tackling Seasonal Productivity Dips  A listener from a creative agency struggles with a significant productivity drop each December. Q2: Supporting a Grieving Employee  A team member has recently returned after losing a partner, and their performance is slipping. Supporting Employees After Bereavement The full guide is available here: Supporting Each Other Following the Death of a Colleague. Q3: Managing Social Media and Company Reputation  A sales team member’s questionable social media presence is raising concerns among younger employees and clients. Support with Mental Health and Well-being If any of the topics in this episode have affected you, or if you need mental health support, please reach out to one of the following resources: UK: Mind offers mental health support and information. For those in distress, call Samaritans at 116 123 or email jo@samaritans.org. US: Contact the National Suicide Prevention Lifeline at 1-800-273-TALK or text HOME to 741741 to connect with a crisis counselor. Rest of the World: Visit Befrienders Worldwide to find a helpline in your country. Connect with Truth, Lies & Work YouTube: Truth, Lies & Work YouTube Channel TikTok: Truth, Lies & Work TikTok Instagram: Truth, Lies & Work Instagram LinkedIn: Truth, Lies & Work LinkedIn Connect with Al Elliott: LinkedIn Connect with Leanne Elliott: LinkedIn Email: Reach out at hello@truthliesandwork.com Book a Meeting: Schedule a meeting with Al & Leanne here.

Welcome to Truth, Lies & Work, the award-winning psychology podcast brought to you by the HubSpot Podcast Network. Join your hosts, Leanne Elliott, business psychologist, and Al Elliott, business owner, as they explore the latest trends in workplace culture, leadership, and more. In this week’s episode, we dive into the world of operations, leadership, and organizational efficiency with Garrett Delph, founder and CEO of Clarity Ops, a consultancy focused on optimizing operations, eliminating inefficiencies, and driving operational growth. Garrett has helped scale businesses globally, including three successful ventures generating over $50 million in revenue. He shares his insights on scaling operations, managing growing teams, and the delicate balance between leadership and operations. Key Talking Points: The Importance of Operations in Business Growth: Garrett discusses the critical role operations play in scaling businesses and how operational efficiency directly impacts workplace culture and employee engagement. The Intersection of Culture and Operations: We explore how operational changes can influence company culture, from leadership styles to team dynamics. Garrett emphasizes that successful operational change must align with cultural values to achieve lasting impact. The Challenges of Scaling: Scaling isn't just about growth—it's about managing that growth efficiently. Garrett shares his experience in scaling teams and optimizing operations while ensuring the cultural integrity of the organization remains intact. Operational Chaos and Culture: Garrett dives into the chaos that often accompanies operational changes in growing businesses and how leaders can maintain a strong culture even in the face of that chaos. Building for Repeatable Success: Garrett explains his approach to building businesses that can scale predictably, emphasizing the importance of streamlining processes and creating repeatable operational systems that lead to sustainable success. Follow Garrett Delph and Clarity Ops: LinkedIn: Garrett Delph on LinkedIn X (formerly Twitter): Garrett Delph on X TikTok: ClarityOps on TikTok YouTube: Clarity Ops on YouTube Medium: Garrett Delph on Medium If you enjoyed this episode and want to hear more about leadership, operational efficiency, and creating a great workplace culture, don’t forget to subscribe and tune in next week! Support with Mental Health and Well-being If any of the topics in this episode have affected you, or if you need mental health support, please reach out to one of the following resources: UK: Mind offers mental health support and information. For those in distress, call Samaritans at 116 123 or email jo@samaritans.org. US: Contact the National Suicide Prevention Lifeline at 1-800-273-TALK or text HOME to 741741 to connect with a crisis counselor. Rest of the World: Visit Befrienders Worldwide to find a helpline in your country. Connect with Truth, Lies & Work YouTube: Truth, Lies & Work YouTube Channel TikTok: Truth, Lies & Work TikTok Instagram: Truth, Lies & Work Instagram LinkedIn: Truth, Lies & Work LinkedIn Connect with Al Elliott: LinkedIn Connect with Leanne Elliott: LinkedIn Email: Reach out at hello@truthliesandwork.com Book a Meeting: Schedule a meeting with Al & Leanne here.

This week’s episode is packed with thought-provoking insights, as we dive into important workplace topics, from Gen-Z's skill gap to hot takes from podcasting legend Luis Camejo. Plus, we wrap it up with the Workplace Surgery, where Leanne provides actionable advice on managing workplace toxicity, navigating bullying in the workplace, and dealing with workplace jealousy. Segment 1: News Roundup The Gen-Z Skill Gap: Are They Really Unemployable? A recent article from Fortune raises concerns about Gen-Z’s readiness for the workforce, citing soft skills gaps like communication and long-term commitment. You can read the full article here: Gen-Z Skill Gap Article Basecamp’s Controversial Ban on Political Discussions Basecamp CEO Jason Fried stirred the pot in 2022 with a decision to ban "societal and political discussions" on company chat forums, creating controversy. Read more on this issue: Basecamp’s Policy Controversy Fortnum & Mason’s Paralympic Diversity Blunder Fortnum & Mason faced backlash for excluding Paralympians from an after-party following a royal reception. This sparked discussions about inclusivity and what truly represents diversity in today’s business world. The full story is here: Fortnum & Mason Diversity Issue Segment 2: Hot Take with Luis Camejo This week’s Hot Take is from Luis Camejo, co-host of the Content is Profit podcast. Luis shares his spicy take on content creation: Not Everyone Should Be a Content Creator Luis argues that while content creation is all the rage, not everyone is cut out for it. He explains the myths surrounding viral success and why it’s more about long-term dedication than instant success. The Content Creation Pressure Luis challenges the pressure many entrepreneurs feel to create content just because it’s trendy. He breaks down why understanding your personal strengths and resources is key to a successful content strategy. The Reality Behind Content Creation Luis gives a candid account of the challenges that come with content creation, emphasizing that it’s not just about the tools or a catchy topic—it’s about commitment, consistency, and finding your voice. Listen to Luis’s podcast: Content is Profit Segment 3: Workplace Surgery In today’s Workplace Surgery, Leanne tackles some tough questions from our listeners: Toxic Employee, Massive Revenue – What Do I Do? A listener is struggling with a high-performing but toxic employee. They worry that removing the employee might harm the business, but they’re also aware of the damage this behavior is causing to the culture. Dealing with Bullying from a Manager A listener works at a small brewery where they feel excluded and bullied by a long-time manager. With no formal HR department, they’re unsure if they should escalate the issue or look for another job. Workplace Jealousy: How to Handle Hostile Colleagues A department head is dealing with hostility from colleagues who are envious of their team’s success. Follow Luis Camejo: BizBros Listen to the Content is Profit Podcast Support with Mental Health and Well-being If any of the topics in this episode have affected you, or if you need mental health support, please reach out to one of the following resources: UK: Mind offers mental health support and information. For those in distress, call Samaritans at 116 123 or email jo@samaritans.org. US: Contact the National Suicide Prevention Lifeline at 1-800-273-TALK or text HOME to 741741 to connect with a crisis counselor. Rest of the World: Visit Befrienders Worldwide to find a helpline in your country. Connect with Truth, Lies & Work YouTube: Truth, Lies & Work YouTube Channel TikTok: Truth, Lies & Work TikTok Instagram: Truth, Lies & Work Instagram LinkedIn: Truth, Lies & Work LinkedIn Connect with Al Elliott: LinkedIn Connect with Leanne Elliott: LinkedIn Email: Reach out at hello@truthliesandwork.com Book a Meeting: Schedule a meeting with Al & Leanne here.

Welcome to Truth, Lies & Work, the award-winning psychology podcast brought to you by the HubSpot Podcast Network. In this episode, we’re joined by Laura Barnard, also known as “The PMO Lady” and the 2021 World's Top PMO Influencer. Laura is the founder of PMO Strategies and creator of the IMPACT Engine, a revolutionary approach to managing projects and accelerating strategy delivery. She shares her deep insights on why most projects fail, how to make sure your brilliant ideas don’t fall apart, and how to structure your project management office (PMO) for success. We discuss why effective project management is critical for employee engagement and business success. Most employee disengagement stems from overloaded teams and inefficient processes. In a small business, where workloads are often high, efficiency becomes key—people should spend their time on tasks that truly add value. In this episode, we aim to answer three key questions: Why do we need project managers or Project Management Offices (PMOs)? Why do most projects fail, and how can we fix them? Why do my brilliant ideas never seem to pan out the way I expect? Key Takeaways: What is a PMO (Project Management Office)? Laura breaks down the role of a PMO and why it's essential for businesses of all sizes, especially small teams. Why Projects Fail Laura highlights common reasons projects fail, including lack of clarity on business goals and failure to prioritize effectively. The IMPACT Engine System Laura shares how her IMPACT Engine system can help organizations drive successful projects. Methodology Debate: Agile vs. Waterfall Laura provides a fresh perspective on project management methodologies like Agile and Waterfall. The Strategy Execution Gap Laura explains why organizations often struggle to close this gap and offers solutions on how to integrate strategy development and execution for smoother outcomes. Links and Resources: Learn more about Laura and her resources at PMO Strategies The Impact Engine book, available now: Read More Follow Laura on LinkedIn Get involved in the podcast: If you like hearing from experts who share powerful strategies and insights for success in the workplace, tune in every Thursday for more interviews with thought leaders like Laura. Don’t forget, every Tuesday we bring you the latest in workplace news, our Hot Takes from experts, and of course, the world-famous Workplace Surgery, where Leanne answers your toughest workplace questions. Support with Mental Health and Well-being If any of the topics in this episode have affected you, or if you need mental health support, please reach out to one of the following resources: UK: Mind offers mental health support and information. For those in distress, call Samaritans at 116 123 or email jo@samaritans.org. US: Contact the National Suicide Prevention Lifeline at 1-800-273-TALK or text HOME to 741741 to connect with a crisis counselor. Rest of the World: Visit Befrienders Worldwide to find a helpline in your country. Connect with Truth, Lies & Work YouTube: Truth, Lies & Work YouTube Channel TikTok: Truth, Lies & Work TikTok Instagram: Truth, Lies & Work Instagram LinkedIn: Truth, Lies & Work LinkedIn Connect with Al Elliott: LinkedIn Connect with Leanne Elliott: LinkedIn Email: Reach out at hello@truthliesandwork.com Book a Meeting: Schedule a meeting with Al & Leanne here.

Welcome to Truth, Lies & Work, the award-winning psychology podcast brought to you by the HubSpot Podcast Network. Join your hosts, Leanne Elliott, business psychologist, and Al Elliott, business owner, as they dive into the latest trends in B2B influencer marketing, the challenges of blending personal brand with professional communication, and, of course, we tackle your burning workplace questions in our famous Workplace Surgery. Segment 1: News Round-up Donald Trump’s 2024 Election Victory We break down the psychological responses to Donald Trump’s victory and the reactions from both sides of the political spectrum. Nike’s ‘Company Lifer’ CEO Elliott Hill’s return to Nike as CEO after a 32-year career has sparked debate: Should companies promote from within or bring in fresh faces from outside? Encore’s Innovative Overtime Savings Program We explore how Encore is helping their seasonal workers by introducing an overtime savings program that’s boosting retention by 14%. Segment 2: Hot Take with Chris Savage Chris Savage, co-founder of Wistia, discusses his hot take on the rise of B2B influencers. He explains why B2B content creators are the future, sharing how these individuals, like Dave Gerhart and Scott Clary, are transforming the marketing landscape and why businesses should pay attention. Key points from Chris’ Hot Take: The rise of B2B influencers and how they’re reshaping marketing strategies. How content creators in the B2B space can have a meaningful impact on businesses. The future of founder branding in the B2B sector. Segment 3: Workplace Surgery Company Culture Post-Acquisition A listener’s company was recently acquired by a larger firm, and they’re seeing their company culture change drastically. Adapting to Green Initiatives A business faces a generational divide as younger employees push for faster green initiatives, but the older workforce resists change. Understanding a Jekyll-and-Hyde Boss A listener struggles with their boss’s inconsistent behavior, switching from harsh and demanding at work to kind and patient in personal settings. Connect with Chris Savage: Visit Chris’s company, Wistia Follow Chris on LinkedIn for updates and insights. Listen to his podcast Talking Too Loud for more on building human-centric brands. Support with Mental Health and Well-being If any of the topics in this episode have affected you, or if you need mental health support, please reach out to one of the following resources: UK: Mind offers mental health support and information. For those in distress, call Samaritans at 116 123 or email jo@samaritans.org. US: Contact the National Suicide Prevention Lifeline at 1-800-273-TALK or text HOME to 741741 to connect with a crisis counselor. Rest of the World: Visit Befrienders Worldwide to find a helpline in your country. Connect with Truth, Lies & Work YouTube: Truth, Lies & Work YouTube Channel TikTok: Truth, Lies & Work TikTok Instagram: Truth, Lies & Work Instagram LinkedIn: Truth, Lies & Work LinkedIn Connect with Al Elliott: LinkedIn Connect with Leanne Elliott: LinkedIn Email: Reach out at hello@truthliesandwork.com Book a Meeting: Schedule a meeting with Al & Leanne here.

Welcome to another episode of Truth, Lies & Work, the award-winning psychology podcast brought to you by the HubSpot Podcast Network. Join your hosts Leanne Elliott, business psychologist, and Al Elliott, business owner, as they explore the nuances of workplace culture and generational differences in today's work environment. In this week’s episode, we explore leadership through humor with Kate Waterfall Hill, the creator of the viral TikTok character, Linda the Bad Manager. With over 100 million views and 200,000 followers, Linda hilariously illustrates the common pitfalls of management while raising awareness about poor leadership practices. Kate shares her journey from a marketing prodigy to a leadership consultant and author of the upcoming book How to Lead, launching on November 12, 2024. Key Talking Points: Inspiration Behind Linda: How Kate’s personal experiences in management shaped her comedic portrayal of Linda. Cultural Resonance: The reasons why audiences relate to Linda and recognize her traits in real-life managers. Lessons in Leadership: Insights on common management mistakes and the importance of coaching for effective leadership. Empowering Communication: The impact of modern communication tools on workplace dynamics and employee empowerment. Upcoming Book Insights: What readers can expect from How to Lead, releasing on November 12, 2024, with the ebook available now. Links and Resources: Learn more about Kate: Waterfall Hill Follow Kate on TikTok: @katewaterfallhill Pre-order Kate's book How to Lead: Book Information (ebook available now) Support with Mental Health and Well-being If any of the topics in this episode have affected you, or if you need mental health support, please reach out to one of the following resources: UK: Mind offers mental health support and information. For those in distress, call Samaritans at 116 123 or email jo@samaritans.org. US: Contact the National Suicide Prevention Lifeline at 1-800-273-TALK or text HOME to 741741 to connect with a crisis counselor. Rest of the World: Visit Befrienders Worldwide to find a helpline in your country. Connect with Truth, Lies & Work YouTube: Truth, Lies & Work YouTube Channel TikTok: Truth, Lies & Work TikTok Instagram: Truth, Lies & Work Instagram LinkedIn: Truth, Lies & Work LinkedIn Connect with Al Elliott: LinkedIn Connect with Leanne Elliott: LinkedIn Email: Reach out at hello@truthliesandwork.com Book a Meeting: Schedule a meeting with Al & Leanne here.

Welcome to another episode of Truth, Lies & Work, the award-winning psychology podcast on the HubSpot Podcast Network. Join hosts Leanne Elliott, chartered psychologist, and Al Elliott, business owner, as they break down the latest news and insights in the workplace, sharing practical advice to help you lead and work more effectively. In this week’s episode, we delve into the changing face of LinkedIn, the alarming trend of Gen-Z and Millennials planning to leave their jobs, and the psychology behind our facial expressions, followed by a Hot Take from email marketing expert Eman Ismail, who shares insights into the importance of personalised communication in today’s digital landscape. And as always, we round things out with the Workplace Surgery, where Leanne tackles listener questions on managing difficult work dynamics, modern benefits packages, and navigating political conversations at work. Segment 1: News Roundup LinkedIn’s Shift from Professionalism to Personalisation We explore how LinkedIn has evolved from a polished professional platform to a space filled with personal updates, and the implications of this shift. We discuss a recent example involving Brewdog co-founder James Watt, whose engagement announcement received mixed reactions, raising questions about appropriate content for the platform. Gen Z and Millennials Are Ready to Move On Recent research from Oak Engage reveals that nearly 60% of Gen Z and over 50% of Millennials are planning to leave their jobs within the year. We analyze the findings and discuss what leaders can do to bridge the generational divide and keep these younger workers engaged and motivated. The Psychology of Facial Expressions at Work We discuss a new study from the University of Essex that shows how our facial expressions can influence our mood, and what this means for workplace dynamics. We reflect on how awareness of our expressions can impact team morale and communication. Segment 2: Hot Take with Eman Ismail Eman Ismail joins us to share her thoughts on the shift from general email blasts to personalized, targeted communication strategies. She explains why understanding your audience is crucial for effective marketing and how businesses can leverage AI to enhance their email marketing efforts. Segment 3: Workplace Surgery Navigating Deception in the Workplace A listener asks for advice on whether to speak up about their manager’s misrepresentation of a project’s status to the CEO, which could have serious consequences for the business. Reevaluating Employee Benefits Packages Another listener seeks guidance on modernizing their benefits package to meet the expectations of younger employees without creating a divide among staff. Managing Political Discussions in a Diverse Workplace An HR manager expresses frustration over younger employees’ preoccupation with U.S. politics and wonders how to handle political conversations in the workplace. Support with Mental Health and Well-being If any of the topics in this episode have affected you, or if you need mental health support, please reach out to one of the following resources: UK: Mind offers mental health support and information. For those in distress, call Samaritans at 116 123 or email jo@samaritans.org. US: Contact the National Suicide Prevention Lifeline at 1-800-273-TALK or text HOME to 741741 to connect with a crisis counselor. Rest of the World: Visit Befrienders Worldwide to find a helpline in your country. Connect with Truth, Lies & Work YouTube: Truth, Lies & Work YouTube Channel TikTok: Truth, Lies & Work TikTok Instagram: Truth, Lies & Work Instagram LinkedIn: Truth, Lies & Work LinkedIn Connect with Al Elliott: LinkedIn Connect with Leanne Elliott: LinkedIn Email: Reach out at hello@truthliesandwork.com Book a Meeting: Schedule a meeting with Al & Leanne here.

Welcome to another episode of Truth, Lies & Work, the award-winning psychology podcast brought to you by the HubSpot Podcast Network. Join your hosts Leanne Elliott, chartered psychologist, and Al Elliott, business owner, as they explore the nuances of workplace culture and generational differences in today's work environment. In this episode, we look at into the contrasting approaches of Generation X and Generation Z towards work, featuring insights from two guests who are deeply entrenched in the professional services sector. Annabelle Murphy, a Gen Z accountant from MAP, shares her experiences in a predominantly young workplace, while Jeremy Cline, a Gen X lawyer turned career coach, discusses his journey in a multi-generational environment. Key Topics Discussed: Career Paths and Entry into Professions Annabelle and Jeremy describe their unique journeys into their respective fields, highlighting the different routes taken by each generation. Meaning and Purpose in Work We explore how each generation perceives meaning and purpose in their jobs, with surprising revelations about their shared values. Diversity and Inclusion Annabelle and Jeremy provide candid insights into how diversity and inclusion have evolved over the years and the impact on workplace culture. Work-Life Balance and Mental Health The conversation turns to the challenges of maintaining a healthy work-life balance, with both guests discussing their experiences with burnout and mental health. Advice for Generation Alpha As the newest generation prepares to enter the workforce, our guests share valuable advice for those who will soon navigate their careers. Connect with Our Guests: Annabelle Murphy – LinkedIn Profile Jeremy Cline – Change Work Life Support with Mental Health and Well-being If any of the topics in this episode have affected you, or if you need mental health support, please reach out to one of the following resources: UK: Mind offers mental health support and information. For those in distress, call Samaritans at 116 123 or email jo@samaritans.org. US: Contact the National Suicide Prevention Lifeline at 1-800-273-TALK or text HOME to 741741 to connect with a crisis counselor. Rest of the World: Visit Befrienders Worldwide to find a helpline in your country. Connect with Truth, Lies & Work YouTube: Truth, Lies & Work YouTube Channel TikTok: Truth, Lies & Work TikTok Instagram: Truth, Lies & Work Instagram LinkedIn: Truth, Lies & Work LinkedIn Connect with Al Elliott: LinkedIn Connect with Leanne Elliott: LinkedIn Email: Reach out at hello@truthliesandwork.com Book a Meeting: Schedule a meeting with Al & Leanne here.

Welcome to another episode of Truth, Lies & Work, the award-winning psychology podcast on the HubSpot Podcast Network. Join hosts Leanne Elliott, chartered psychologist, and Al Elliott, business owner, as they break down the latest news and insights in the workplace, sharing practical advice to help you lead and work more effectively. In this week’s episode, we dive into shocking workplace blunders, corporate culture clashes, and leadership drama in the retail industry, followed by a Hot Take from Gen-Z thought leader Will Giangrande, who shares insights into what Gen-Z brings to today’s workplaces. And, as always, we round things out with the Workplace Surgery, where Leanne tackles listener questions on mental health policies, personality testing, and navigating tricky family dynamics at work. Segment 1: News Roundup Accidental Emails and Office Drama BBC Radio 5 Live presenter Tony Livesey accidentally sent an email critiquing his co-host’s performance—to the co-host herself. We discuss why such slip-ups can be damaging and how they reveal the importance of professionalism and civility in the workplace. Read more Amazon Employees’ Public Criticisms of Workplace Culture A former Amazon employee went viral on LinkedIn with her account of how the company’s culture has changed for the worse. We explore the implications of such public critiques and why even loyal employees are becoming vocal about their dissatisfaction. Read more The Battle for Boohoo: Mike Ashley vs. Mahmud Kamani A showdown is brewing between retail tycoon Mike Ashley and Boohoo co-founder Mahmud Kamani over control of Boohoo. We break down the high-stakes power moves and the impact this could have on Boohoo’s employees and future. Read more Segment 2: Hot Take with Will Giangrande Gen-Z workplace advocate Will Giangrande joins us to discuss how inexperience can be an asset. Drawing from his work as a Certified Facilitator and his podcast 19 Year Old Shrink, Will argues that Gen-Z’s fresh perspectives and willingness to question the status quo are reshaping traditional workplaces. He explains why companies that embrace Gen-Z's curiosity and innovative thinking stand to benefit. Follow Will on LinkedIn Listen to 19 Year Old Shrink Podcast Segment 3: Workplace Surgery Handling Mental Health Leave Requests as an HR Manager A listener questions how to balance compassion for mental health with ensuring productivity, particularly when mental health leave requests seem to follow challenging performance discussions. When Personality Testing in Hiring Backfires A small company implementing personality assessments in hiring finds that candidates are being turned off. Family Dynamics in a Family-Run Company An executive assistant feels caught in family drama between a CEO and his family members. Support with Mental Health and Well-being If any of the topics in this episode have affected you, or if you need mental health support, please reach out to one of the following resources: UK: Mind offers mental health support and information. For those in distress, call Samaritans at 116 123 or email jo@samaritans.org. US: Contact the National Suicide Prevention Lifeline at 1-800-273-TALK or text HOME to 741741 to connect with a crisis counselor. Rest of the World: Visit Befrienders Worldwide to find a helpline in your country. Connect with Truth, Lies & Work YouTube: Truth, Lies & Work YouTube Channel TikTok: Truth, Lies & Work TikTok Instagram: Truth, Lies & Work Instagram LinkedIn: Truth, Lies & Work LinkedIn Connect with Al Elliott: LinkedIn Connect with Leanne Elliott: LinkedIn Email: Reach out at hello@truthliesandwork.com Book a Meeting: Schedule a meeting with Al & Leanne here.

Welcome to Truth, Lies & Work, the award-winning psychology podcast brought to you by the HubSpot Podcast Network. In this episode, hosts Leanne Elliott and Al Elliott sit down with Dr. Connie Hadley, organizational psychologist and researcher, to discuss a critical issue facing today’s workforce - loneliness in the hybrid workplace. Contrary to popular belief, Dr. Hadley’s latest research shows that hybrid work may not be the leading cause of loneliness at work. Instead, the episode highlights the true drivers of workplace loneliness and offers practical strategies for leaders to foster stronger connections within their teams. Key Topics Discussed: Misconceptions About Hybrid Work and Loneliness Dr. Hadley challenges the widely held belief that hybrid or remote work automatically leads to feelings of isolation. Instead, she explains how company culture, leadership practices, and organizational support systems play a much bigger role in determining whether employees feel connected or lonely. The Role of Leadership and Culture One of the major takeaways is how leaders can create environments that minimize loneliness, regardless of the work setting. Dr. Hadley discusses the importance of leadership engagement and the value of fostering a high-trust culture to ensure employees feel seen, heard, and valued. Practical Solutions for Combatting Loneliness The episode is packed with actionable tips for managers and HR professionals to implement within their own organizations. Dr. Hadley shares her research-backed strategies, including social opportunities like virtual team lunches and casual conversations during meetings, to help strengthen team bonds even when working remotely. Measuring Loneliness in the Workplace Dr. Hadley has also created a Self-Assessment Tool that employees and companies can use to measure workplace loneliness. By identifying feelings of isolation early, organizations can take proactive steps to enhance the social well-being of their teams. Featured Resources: HBR Cover Story on Workplace Loneliness: Read Dr. Hadley’s insightful article on why loneliness persists in today’s workplaces and what can be done about it: We’re Still Lonely at Work Free Self-Assessment Tool: Curious about how lonely you are at work? Take the free assessment to find out and see how your company can help: Loneliness Self-Assessment Tool Scientific Report on Loneliness: For those wanting a deeper dive into the research, check out Dr. Hadley’s full scientific report here: Workplace Loneliness Report Connect with Dr. Connie Hadley: LinkedIn: Connie Hadley Website: Institute for Life at Work Support with Mental Health and Well-being If any of the topics in this episode have affected you, or if you need mental health support, please reach out to one of the following resources: UK: Mind offers mental health support and information. For those in distress, call Samaritans at 116 123 or email jo@samaritans.org. US: Contact the National Suicide Prevention Lifeline at 1-800-273-TALK or text HOME to 741741 to connect with a crisis counselor. Rest of the World: Visit Befrienders Worldwide to find a helpline in your country. Connect with Truth, Lies & Work YouTube: Truth, Lies & Work YouTube Channel TikTok: Truth, Lies & Work TikTok Instagram: Truth, Lies & Work Instagram LinkedIn: Truth, Lies & Work LinkedIn Connect with Al Elliott: LinkedIn Connect with Leanne Elliott: LinkedIn Email: Reach out at hello@truthliesandwork.com Book a Meeting: Schedule a meeting with Al & Leanne here.

Welcome back to Truth, Lies & Work, the award-winning psychology podcast brought to you by the HubSpot Podcast Network. Join your hosts Leanne Elliott, chartered psychologist, and Al Elliott, business owner, as they bring you the latest workplace trends, news, and insights, along with practical advice to improve work culture, well-being, and leadership in your business. In this week’s episode, we dive into three thought-provoking articles, react to the latest corporate scandals, and feature a Hot Take from a special guest, Dr. Audrey Tang, on the flaws of individual-based burnout solutions. Segment 1: News Roundup October Theory – The New Year Reset in Autumn Leanne introduces us to the concept of October Theory, a trend gaining traction on social media where influencers are treating October as a reset month for setting new goals. The October Theory Finding Purpose After Burnout – Lessons from Suneel Gupta Al highlights an article from CNBC featuring Suneel Gupta, who sold his wellness company for $20 million but still felt burnt out and unhappy. Gupta shares tips on finding purpose at work. Full article: 8 Practices for Finding Purpose EY’s Cheating Scandal – Multitasking Gone Wrong Leanne brings up a recent scandal involving EY (Ernst & Young), where employees were fired for streaming multiple training sessions simultaneously, violating the company’s ethical guidelines. Full article: The Times Coverage Segment 2: Hot Take with Dr. Audrey Tang We welcome back Dr. Audrey Tang, Chartered Psychologist, TEDx speaker, and award-winning author, to share her hot take on burnout. Dr. Tang argues that individual burnout solutions, like stress management workshops, are only half the battle. Real change comes from fixing the systemic issues within the workplace. She advocates for a psychosocial safety approach, similar to physical health and safety practices, where the focus is on preventing the root causes of burnout, rather than treating symptoms. Workplace Surgery: Is it Wrong to Automate Your Job? A listener shares their dilemma about a co-worker who automated their tasks without informing management, leading to praise for efficiency. Should the listener report this to HR? Introverts vs. Forced Social Events Another listener writes in about their discomfort with mandatory team-building activities, as an introvert. Staying Visible While Working Remotely We help a listener struggling with feeling invisible in their company after choosing to work remotely. Connect with Dr Audrey LinkedIn Website Previous Interview on Truth, Lies and Work Support with Mental Health and Well-being If any of the topics in this episode have affected you, or if you need mental health support, please reach out to one of the following resources: UK: Mind offers mental health support and information. For those in distress, call Samaritans at 116 123 or email jo@samaritans.org. US: Contact the National Suicide Prevention Lifeline at 1-800-273-TALK or text HOME to 741741 to connect with a crisis counselor. Rest of the World: Visit Befrienders Worldwide to find a helpline in your country. Connect with Truth, Lies & Work YouTube: Truth, Lies & Work YouTube Channel TikTok: Truth, Lies & Work TikTok Instagram: Truth, Lies & Work Instagram LinkedIn: Truth, Lies & Work LinkedIn Connect with Al Elliott: LinkedIn Connect with Leanne Elliott: LinkedIn Email: Reach out at hello@truthliesandwork.com Book a Meeting: Schedule a meeting with Al & Leanne here.

Welcome to Truth, Lies & Work, the award-winning psychology podcast brought to you by the HubSpot Podcast Network. Join hosts Leanne Elliott, chartered psychologist, and Al Elliott, business owner, as they help you simplify the science of work. In today’s episode, we’re tackling one of the most challenging aspects of workplace dynamics - having difficult conversations. We’re joined by two outstanding experts in the world of people and culture, Kathleen Troyer and Liz Bronson, co-hosts of the Real Job Talk podcast. Together, they share practical advice on how to handle conflict, polarizing topics, and tough discussions at work. Meet Our Guests: Kathleen Troyer is the CEO and Lead Consultant at Jigsaw Solutions Inc., where she specializes in leadership development and business strategy. Known for helping leaders engage in uncomfortable but necessary conversations, Kat shares her insights on creating psychologically safe workplaces. Liz Bronson, a Global Professional in Human Resources (GPHR), has dedicated her career to fostering inclusive and supportive company cultures. Her experience spans companies like Barclays Global Investors, VMware, and ThriveCart. Key Discussion Points: The Impact of External Events on Workplace Dynamics Kat and Liz discuss how global events like political upheavals, economic instability, and distressing news have forever altered how we interact in the workplace. How to Defuse Tension and Maintain a Positive Culture In today’s polarized world, workplace conflict is inevitable. Our guests explore how leaders can guide difficult conversations, focusing on empathy, transparency, and respect. Bringing Your Whole Self to Work Kat and Liz debate whether this is truly feasible in today's diverse workplaces and discuss the importance of creating inclusive environments where everyone feels they belong, regardless of differing opinions. Aligning Company Values with Employee Behavior Kat and Liz stress the importance of living company values, not just displaying them on a wall. When to Have the Uncomfortable Conversation Our guests provide practical advice on how to approach difficult conversations when tensions rise in the workplace. Resources Mentioned: Check out the Real Job Talk podcast: Real Job Talk Connect with Kathleen Troyer on LinkedIn: Kathleen Troyer Connect with Liz Bronson on LinkedIn: Liz Bronson Support with Mental Health and Well-being If any of the topics in this episode have affected you, or if you need mental health support, please reach out to one of the following resources: UK: Mind offers mental health support and information. For those in distress, call Samaritans at 116 123 or email jo@samaritans.org. US: Contact the National Suicide Prevention Lifeline at 1-800-273-TALK or text HOME to 741741 to connect with a crisis counselor. Rest of the World: Visit Befrienders Worldwide to find a helpline in your country. Connect with Truth, Lies & Work YouTube: Truth, Lies & Work YouTube Channel TikTok: Truth, Lies & Work TikTok Instagram: Truth, Lies & Work Instagram LinkedIn: Truth, Lies & Work LinkedIn Connect with Al Elliott: LinkedIn Connect with Leanne Elliott: LinkedIn Email: Reach out at hello@truthliesandwork.com. Book a Meeting: Schedule a meeting with Al & Leanne here.

Welcome back to Truth, Lies & Work, the award-winning psychology podcast brought to you by the HubSpot Podcast Network. Join hosts Leanne Elliott, chartered psychologist, and Al Elliott, business owner, as they explore the latest trends, news, and workplace insights that are shaping the future of work. In this week's episode, we tackle a range of stories from leadership struggles to the ongoing debates about remote work. Plus, we have an exciting new Hot Take segment featuring Oliver Yonchev, an entrepreneur and former CEO of Flight Story, the global marketing group founded with Steven Bartlett. Oliver shares his bold predictions about the future of AI and how it will shape the way we work. Segment 1: News Roundup Milestone Birthdays and CEO Performance Leanne dives into a study called The Big Birthday Crisis, which explores how CEOs nearing milestone birthdays, like 49 or 59, see a significant dip in company performance. WordPress vs. WP Engine Drama Al breaks down the recent feud between Matt Mullenweg, the founder of WordPress, and WP Engine. Remote Work vs. In-Office Connection Leanne covers a new study from Cornell University that challenges the idea that people form stronger bonds in person versus over video calls. Segment 2: Hot Take with Oliver Yonchev This week’s Hot Take comes from Oliver Yonchev, former CEO of Flight Story. Oliver’s bold prediction? He believes that AI will be able to do most of what humans do—and do it better—within two years. He discusses how advancements in AI, driven by Moore’s Law, are accelerating at an unprecedented rate, and what this means for the future of work. Connect with Oliver on LinkedIn Listen to Oliver's Podcast Memes and Machines Listen to Oliver's full interview on Truth, Lies and Work Ep38: Oliver Yonchev and The Art of Possible: Creating a Culture of Success at Flight Story https://truthliesandwork.com/truth-lies-work-podcast/oliver-yonchev_2269/ Segment 3: Workplace Surgery Leanne answers listener questions, offering practical advice on the following: Question 1: Proving the ROI of Well-being Initiatives A listener with a consulting firm struggles to quantify the value of mental health and well-being programs in their company. Leanne shares tips on how to measure their financial impact and demonstrate ROI to skeptical finance teams. Question 2: Understanding Employee Engagement vs. Satisfaction A product manager asks about the difference between employee satisfaction and engagement, and Leanne breaks down why keeping employees happy is not the same as keeping them engaged—and why it matters. Question 3: Balancing Client Demands and Employee Well-being A small business owner faces the challenge of keeping up with demanding clients while managing their team’s burnout. Leanne offers strategies for maintaining client satisfaction without sacrificing employee well-being. Resources Mentioned: Well-being: Productivity and Happiness at Work by Sheena Johnson, Ivan Johnson and Carey Cooper Secret password/Easter egg = Bobi Bean Support with Mental Health and Well-being If any of the topics in this episode have affected you, or if you need mental health support, please reach out to one of the following resources: UK: Mind offers mental health support and information. For those in distress, call Samaritans at 116 123 or email jo@samaritans.org. US: Contact the National Suicide Prevention Lifeline at 1-800-273-TALK or text HOME to 741741 to connect with a crisis counselor. Rest of the World: Visit Befrienders Worldwide to find a helpline in your country. Connect with Truth, Lies & Work YouTube: Truth, Lies & Work YouTube Channel TikTok: Truth, Lies & Work TikTok Instagram: Truth, Lies & Work Instagram LinkedIn: Truth, Lies & Work LinkedIn Connect with Al Elliott: LinkedIn Connect with Leanne Elliott: LinkedIn Email: Reach out at hello@truthliesandwork.com. Book a Meeting: Schedule a meeting with Al & Leanne here.