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© Stacey Wong
Description
Turning Point is a healthcare industry podcast showcasing leading voices in our space, and the "turning points" that have made them who they are, personally and professionally. The show is hosted by Stacey Wong from Servicon.
5 Episodes
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Felipe Osorno, Executive Administrator, Continuum of Care Operations and Value Improvement at Keck Medicine of USC, joins me on today's episode to talk about what it really takes to inspire and motivate healthcare stakeholders around process improvement.
Kristy Schmidt, System Director of Care at St. Luke’s Health System, talks with me about what really drives the Patient and Family Experience and the turning point in her life early on that lead her to a successful career in healthcare.
Bill Werner, Administrative Director at Logan Regional Hospital, joins me to talk about the turning point in his life and how critical it is that we take time to reflect on our successes and failures if we want to move forward in our careers.
Jonathan Westall joins me to talk about his role as the VP of Ancillary Services Operations for MLK Hospital and his effective leadership style which focuses on genuine human to human interaction and recognition as the way to motivate and engage all stakeholders in a hospital setting.
On the pilot episode, host Stacey Wong dives into some of her personal "turning points" and why she is starting a podcast around this topic.
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