Two Sides of the Table

A podcast designed for MSPs and IT business owners looking to scale, solve challenges, and stay ahead.

Season 2 episode 7 - Brendan Gibson on Leadership, Vulnerability and Building Trust in MSPs

Brendan Gibson, CEO of Aspired, joins the table to talk about transparency, trust and the changing role of the MSP. From how to have better customer conversations to what the MSP of the future might look like, this episode is packed with insights for service providers navigating change.

12-01
43:58

Season 2 episode 6 - The Real Future of AI with Braden Voigt

Kayla and Peter are joined by Braden Voigt, CEO of Lynkz, to talk all things AI, innovation and partnerships. Braden shares how Lynkz is driving real ROI with AI, why so many projects fail, and what it takes to promote true innovation in tech.

11-17
42:22

Season 2 Episode 5 - Leading with Purpose at Corp IT with Darren Rath

Darren Rath, founder of Corp IT, joins us to talk about building a security-first IT business, navigating rapid growth, and leading with values. From choosing the right clients to creating a culture of trust, this episode covers what it takes to grow a sustainable MSP.

11-03
43:56

Season 2 Episode 4 - How David Mitchell is Redefining MSP Leadership at Grassroots IT

David Mitchell joins us on the podcast to share how he stepped into the CEO role at Grassroots IT, why co-leadership works, and what it takes to evolve beyond the traditional MSP model. We also talk AI, burnout, hybrid work, and why getting out of the weeds is easier said than done.

10-20
34:58

Season 2 Episode 3 - Mark Andersen on Trust, Client Value, and the Long Game in IT

Mark Andersen, founder of Andersen IT, joins Two Sides of the Table to talk about building trust with clients, growing through professional services, and challenging the traditional MSP sales model.

10-06
45:56

Season 2 Episode 2 - Consumer Tech, AI and the MSP Shift with Paul Mangano

In this episode of Two Sides of the Table, guest Paul Mangano unpacks what it means to lead an MSP in a market shaped by rising customer expectations, evolving technology and AI.

09-22
41:28

Season 2 Episode 1 - MSP Growth, Partnerships and Showing Up with Ashley Knowles

In this episode, we’re joined by Ashley Knowles to talk about what it takes to grow an MSP in today’s environment. From building partnerships to getting in front of your ideal customer, we explore what is working and what to leave behind.

09-08
42:54

Future-Proofing Your MSP

Kayla and Peter explore how MSPs can stay competitive by embracing new technologies, adapting to shifting customer expectations, and avoiding burnout. From AI tools to business mindset, this episode is all about building long-term resilience.

07-21
32:16

Financial Health for MSPs

In this episode, Kayla and Peter unpack what financial health really means for MSPs. From managing margins and customer concentration to tracking the right metrics and paying yourself properly, they share practical strategies to improve profitability and build long-term stability.

07-07
44:50

Scaling: When and How to Grow Your MSP

Kayla and Peter share what sustainable growth really looks like for MSPs. From financial planning to team structure and timing, this episode covers the key decisions that help you scale with confidence and avoid common pitfalls.

06-23
34:40

Building Strategic Vendor Relationships

In this episode, Kayla and Peter share how MSPs can build stronger vendor partnerships to unlock bigger opportunities, improve deal flow, and support long-term growth. From account mapping to choosing the right vendors, they break down what it takes to get real value from your partner ecosystem.

06-09
44:42

Navigating Mergers and Acquisitions in IT

In this episode, Kayla and Peter break down what it takes to prepare for and execute a successful M&A deal in the IT space. From knowing when you're ready to sell, to understanding due diligence, and working with advisors, they share real experiences and practical advice for business owners considering the next step.

05-26
29:48

Leveraging Automation in Your MSP

Kayla and Peter share how MSPs can streamline operations by using the right tools, mapping processes, and applying automation where it matters most.

05-12
32:38

Pricing Strategies for MSPs

Kayla and Peter unpack how MSPs can price services effectively and communicate value with confidence. Learn what works, what to avoid, and how to align pricing with the outcomes your clients care about.

04-28
37:00

Building and Leading an Effective Team

Discover how MSP and IT leaders can create high-performing teams through clear communication, trust, and a culture that supports growth and accountability.

04-14
38:42

Marketing for MSPs: What Actually Works

In this episode, we explore what actually works when it comes to MSP marketing. Learn how to define your value, build the right audience, and measure meaningful results.

03-31
39:06

Building a Winning Sales Process

From common pitfalls in IT sales to structuring a repeatable sales process and mastering discovery calls—we’re breaking down exactly what it takes to build a sales process that works.

03-17
47:04

The Biggest Challenges Facing MSP's and IT Service Providers Today

In this episode Kayla and Peter dive into some of the biggest challenges facing TSP's today and how to solve them. 

02-27
40:48

Kayla & Peter: How We Landed in the IT Industry

In this episode, we introduce Kayla and Peter, exploring their backgrounds, how they built their businesses, and what led them into the IT industry. This episode sets the stage for Two Sides of the Table, giving listeners a glimpse into the perspectives and conversations to come.

02-10
29:27

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