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UXPERTS

Author: © 2023-2026 | Jason Moore and Ephie Risho | All Rights Reserved Moore+One, LLC.

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Welcome to UXPERTS, the podcast where two seasoned User Experience (UX) veterans (Meet Jason Moore + Ephie Risho) delve into the intricacies of UX and business leadership. This podcast explores how UX mastery and strong leadership shape digital experiences, engage users and drive business success.

Ask us anything at [email protected]
For media inquiries contact us at [email protected]
77 Episodes
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What if SEO isn't about Google anymore?In this episode, Jason Moore⁠ and ⁠Ephie Risho sit down with SEO strategist and entrepreneur Jose Angelo to unpack one of the biggest misconceptions in business today: AI hasn't killed SEO—it has completely transformed it.Jose explains why search now extends far beyond Google to platforms like Reddit, YouTube, LinkedIn, Amazon, and AI assistants, and why your reputation across the internet matters more than ever. Along the way, the conversation explores building a business from scratch, surviving difficult clients, using AI as a strategic partner instead of a crutch, and practical advice any entrepreneur can implement today.Whether you're running a startup, marketing a product, publishing books, or leading an enterprise team, this episode offers a refreshingly practical look at how people discover businesses in 2026—and what you can do to make sure they find yours.Ask us anything: ⁠[email protected]⁠
Join Ephie Risho, Jason Moore, along with special guest Matthew Speakman as they crack open the AI in Design Report 2026 — the second annual study from Designer Fund and Foundation Capital on how design teams are actually adapting to AI. Not the hype. Not the LinkedIn posts. The data. Here's what caught our attention: less than a year ago, 54% of designers were using AI weekly. Today it’s 91%. The average designer's toolstack went from 3 tools to 7. And half of all respondents — not just design engineers, all designers — have shipped AI-generated code to production.The job is changing faster than the job description.So across three chapters — Tools, Craft, and Teams — they dig into what's actually shifting, what's still broken, and what it means for anyone leading design right now.Some of it will validate what you're already feeling. Some of it will challenge you. And there are a couple of hot takes at the end that not everyone agreed on.If you’re interested in keeping up with AI in UX design, this episode is for you.Ask us anything: [email protected]
Join Ephie Risho and Jason Moore as they take a break from the AI hype cycle to talk about the thing quietly breaking your product: Information Architecture.Your UI might look modern, your AI might be flashy, but if your IA is a junk drawer… your users are suffering. In this episode, we cover:Why enterprise software keeps turning into bloated chaosThe real reason users hate your “improvements.”How to modernize without wrecking workflows (and your customers’ sanity)The brutal balancing act between “don’t move my cheese” and “this baby is ugly.”Where AI breaks your current architecture instead of fixing itPlus, Ephie and Jason get into the messy reality of redesigning live systems—where you can’t shut the store down, your users depend on you daily, and every change is political.If you’re leading UX, product, or design in a complex system, this one hits close to home.Ask us anything: [email protected]
Join Ephie Risho and Jason Moore as they dig into a growing reality nobody’s talking about enough: AI fatigue.We’ve spent months hyping AI as the ultimate productivity unlock. And it is. But when AI does the work, we don’t get to relax. We become the overseers. Reviewing, correcting, second-guessing, and trying to keep up with systems moving faster than our brains.The result is people are burning out by 11am after doing a week’s worth of work. In this episode, we break down:What “AI brain fry” actually feels like (and why it’s happening)The shift from creator → manager (and why that’s draining)Where AI delivers A-level work, and where it completely misses the pointThe hidden risk of losing the human spark in design and problem-solvingPractical ways to use AI without letting it run you into the groundBottom line: AI should give you your time back—not steal your energy. If you’ve felt oddly exhausted while being more productive than ever, this episode is for you.Ask us anything: [email protected]
Join Ephie Risho and Jason Moore as they dig deeper into listener questions on real-world AI concerns—the kind that don’t have clean answers, just real consequences.They get into the tension between AI speed and human judgment, what UX teams are actually worth when AI can spin up flows in seconds, and whether “UX roles” are quietly collapsing into something new. But the core thread running through it all: agentic design. When AI becomes the doer and humans become the overseers, everything shifts—interfaces, metrics, workflows, even what it means to “design” at all.Along the way, they challenge the reliability of synthetic users, question whether we’re measuring the wrong things, and give a clear-eyed take on what mid-career designers should be doing right now if they want to stay in the game.The takeaway isn’t that humans are being replaced—it’s that leadership, taste, and judgment matter more than ever. The tools got faster. The bar just got higher.Ask us anything: [email protected] Media inquiries: [email protected] 
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