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The Uncensored CMO was created to explore the good, the bad and quite frankly downright ugly truth about marketing theory & practice.
211 Episodes
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Ella Mills is the co-founder of Deliciously Ella, which began in 2012 as a simple blog sharing healthy recipes. What started online quickly grew into bestselling books, a #1 mobile app, and eventually a retail brand of healthy snacks. In 2024, Deliciously Ella was acquired for an undisclosed sum and today Ella is building her next venture, All Plants.Her journey is inspiring, and in this episode we explore every milestone: from securing her first Starbucks listing, to navigating a failure that nearly sank the business, to proving how an “average” person can create a truly global brand.Ella's podcast, The Wellness Scoop:https://open.spotify.com/show/7F6YqGJ06UEuD7qG81tFHwTimestamps00:00 - Intro01:01 - The Deliciously Ella founding story06:16 - When did the Deliciously Ella blog start to take off11:22 - Dealing with overnight attention and success13:33 - How can an average student become so successful?15:03 - How to nail a successful book launch17:16 - Scaling a personal brand21:08 - What’s it like running the business with your husband?24:00 - Going from recipe blogs to making retail products24:53 - How Deliciously Ella landed in Starbucks33:18 - Building out the product range35:04 - Behind every success is a bunch of failures41:07 - Managing risk vs return when scaling a startup45:29 - How to make products that are successful in retail49:53 - Why Ella took over a new brand after selling Deliciously Ella52:30 - Where is the plant based market headed?56:22 - Why Ella started a podcast?
David Gluckman, the man who invented Baileys and author of That S**t Will Never Sell, joins us to share stories from his legendary career in brand creation. From the birth of iconic drinks (including Purdey’s, Aqua Libra, Cîroc and Tanqueray) to lessons on creativity, innovation, and risk-taking, David reflects on what it really takes to bring bold ideas to life.Timestamps00:22 - The founding story of Baileys04:32 - Naming Baileys12:18 - How Purdey’s and Aqua Libra began22:48 - Starting Cîroc and Tanqueray33:26 - Principles of innovation
Jonny Bauer has helped transform some of the world’s biggest brands, from revitalising Axe (Lynx for UK listeners) at BBH to building strategy from the ground up at Droga5. In this episode, Jonny shares why brand can become a company’s greatest asset, what he learned moving from agencies to private equity at Blackstone, and how to bring brand to the front of the P&L. Plus, how to win CEO buy-in, build long-term strategy, and the case studies that prove the power of brand-led growth.Timestamps00:00 - Intro01:58 - Why we never celebrate the strategy behind good campaigns04:03 - What Jonny is most proud of from his time at BBH06:27 - Transforming Lynx / Axe brand09:34 - Building strategy from the ground up at Droga515:23 - Best strategy outcomes at Droga517:47 - From ad agency to private equity28:39 - Learnings from Blackstone on running a successful business32:34 - How Blackstone approaches marketing33:50 - How to bring the brand up to the front of the P&L37:06 - How to get brand buy in from your CEO40:11 - Leaving Blackstone to use this approach on other clients47:17 - Successful case studies
Fernando Machado is one of the world’s most celebrated CMOs, known for game-changing campaigns like Burger King’s “Moldy Whopper.” In this episode, Fernando shares the work he’s most proud of, why surprising campaigns cut through, and how creativity drives real business growth. We also discuss the most innovative non-advertising ideas from his career, what it takes to be an influential CMO, and his advice for startups looking to scale through bold marketing.Timestamps00:00 - Intro01:30 - What campaigns has Fernando been most proud of throughout his career07:57 - The Moldy Whopper Campaign16:55 - Why surprising campaigns are effective20:52 - The most creative non-advertising things in Fernando’s career36:05 - How to be an influential CMO41:46 - Fernando’s advice to marketing startups51:39 - The Lions Growth MBA
Matt Pohlson is the co-founder of Omaze, a platform that’s raised over £300m for charity through once-in-a-lifetime prize draws. Matt shares how a life-changing moment shaped his mission, the business model behind giving away luxury homes and cars, and why storytelling and consistent advertising have fuelled Omaze’s success. Plus, the challenges of the founder journey and his advice for aspiring entrepreneurs.Timestamps:00:00 - Intro00:32 - Matt’s near death experience03:08 - How a near death experience has changed Matt06:56 - Omaze origin story10:18 - Shifting from US celebrity to UK focused prizes13:24 - Do Omaze buy the houses, cars and luxury items?14:22 - The business model of Omaze18:09 - Why storytelling is so important for Omaze24:52 - Why Omaze make so many ads28:16 - Omaze’s advertising success through consistency31:27 - The most challenging parts of Matt’s founder journey33:59 - Matt’s advice to aspiring founders
Is Jaguar’s bold rebrand a stroke of genius or marketing madness? We sit down with Rawdon Glover, Managing Director of Jaguar, to unpack the strategy behind one of the most dramatic relaunches in automotive history. From pausing sales to redesigning the brand from the ground up, Rawdon shares how Jaguar is reinventing itself for a younger, electric-first generation and talks about the visceral response from the launch video.Timestamps00:00 - Intro00:53 - Rawdon’s journey into the automotive industry02:34 - A challenging time to be at the helm of Jaguar04:03 - Deciding between evolution and revolution at Jaguar09:05 - Why new car buyers are getting younger12:23 - Making the decision to rebrand Jaguar15:45 - Creating differentiation in the age of electrification18:46 - Designing the new Jaguar24:43 - What the Jaguar Owners Club think of the new car27:27 - The polarising Jaguar launch video33:14 - Dealing with the visceral reaction to the rebrand36:22 - How Jaguar will launch the car39:29 - Choosing to pause selling cars41:28 - Waymo’s partnership with Jaguar45:04 - When will the new Jaguar go on sale
In partnership with NBCUniversal, we sit down with Tyler Bahl, CMO of Activision, to explore what it takes to market some of the world’s most successful games, from Call of Duty to Tony Hawk Pro Skater. Tyler shares insights on launching blockbuster titles, the evolving gaming landscape in 2025, and how livestreaming, esports, and AI are transforming the industry. Plus, lessons from 23 editions of Call of Duty, surprising audience insights, and working directly with icons like Tony Hawk.Timestamps00:00 - Intro00:54 - Tyler’s time at Quibi02:33 - State of the gaming industry in 202504:14 - Tony Hawk Pro Skater Surprise05:35 - The demographics of the video game consumer08:16 - How to launch a video game10:47 - How live streaming and esports has transformed video gaming14:10 - Ratio of male vs female video game players16:28 - Is video game success due to the product or the marketing?18:00 - The success and longevity of Call of Duty19:13 - Maintaining marketing success after 23 editions of Call of Duty20:36 - “The Replacer” campaign execution and success22:21 - Measuring success23:28 - How Activision do partnerships for game launches25:35 - How Activision makes sports games27:39 - Future sports games from Activision29:42 - What impact is AI having on gaming?31:40 - Working with Tony Hawk on the launch of the new game32:46 - Lesson’s from Tyler’s career
In this episode, produced in partnership with NBCUniversal, we sit down with Todd Kaplan, CMO of Kraft Heinz, to uncover the marketing “secret sauce” behind some of the world’s most iconic brands. Todd shares lessons from driving 21 quarters of growth at Pepsi, why simplicity beats complexity in marketing, and how he’s bringing an entrepreneurial spirit to Kraft Heinz. We also dive into working with agencies, building in-house creative, and what makes a truly great CMO.Timestamps00:00 - Intro00:30 - Todd’s background01:41 - How Pepsi achieved 21 consecutive quarters of growth02:36 - Pepsi’s approach to innovation04:22 - Battling short term vs long term in innovation05:20 - From 18 years at Pepsi to joining Kraft Heinz06:41 - Encouraging an entrepreneurial culture within Kraft Heinz09:10 - Having an in house agency at Kraft Heinz12:10 - Todd Kaplan’s tips for working with external agencies16:28 - Why consistency of the brand is important for Kraft Heinz18:55 - Creating marketing that actually works24:39 - The best marketing is simple27:44 - What makes a great CMO?
1In partnership with NBCUniversal, we sit down with Grainne Wafer, Global Category Director (Beer, Vodka, Liqueurs) at Diageo, to explore how one of the world’s biggest drinks companies drives growth and builds iconic brands. Grainne shares the trends shaping the beverage industry, the transformation of Baileys, and how Diageo manages a portfolio of global powerhouses like Guinness. We also discuss the value of sports sponsorships, the rise of Guinness 0%, and why marketing effectiveness is always on tap.00:00 - Intro01:19 - What are the trends in the beverage industry?03:25 - What are the up and coming portfolio brands for Diageo?05:01 - How does Diageo manage brands internally?06:30 - Is Diageo going to sell Guinness?08:42 - What’s behind Diageo’s 17% YoY growth?12:03 - Guinness sport activation with Rugby and Football12:36 - How Guinness 0% is so close to the original14:23 - Guinness’ sponsorship of Football and Rugby16:26 - How to do measure the value of a sponsorship of the Premier League17:39 - When the UK ran out of Guinness18:08 - Sponsoring the Women’s Six Nations21:44 - How Diageo broadly measures the impact of marketing23:57 - Baileys celebrates 50 years25:22 - How Baileys was transformed27:23 - The Diageo way of brand building31:38 - Grainne’s advice to CMOs
To celebrate 200 episodes, Tom Goodwin is back on Uncensored CMO. He's got a pretty strong opinion on the state of advertising. It's broken, and we need to fix it. Tom lays out where he thinks it's all gone wrong for the industry and what we can do about it. As uncensored as ever, Tom brings an entertaining and fresh perspective on marketing. Strap in.Timestamps00:00 - Intro00:50 - The state of advertising in 202502:40 - Why is the advertising industry not moving forward?06:13 - Brand vs performance marketing09:20 - What’s broken with marketing in 202511:54 - How to actually be customer centric17:23 - Winning internal battles to allow long term work to thrive21:18 - Is performance marketing fraud?26:23 - How to make advertising better33:02 - Are we valuing creativity enough
In partnership with NBCUniversal, we sit down with Kory Marchisotto, CMO of e.l.f. Beauty, to unpack a 25 quarters of consecutive growth. From their bold “So Many Dicks” campaign to the $1B Rhode deal with Hailey Bieber, Kory shares how e.l.f. built a culture that fuels growth. We also dive into the power of creators and celebrities in beauty, partnerships with sporting icons like Billie Jean King and racing driver Katherine Legge, and the realities of leading as a high-growth, publicly listed CMO.Timestamps00:00 - Intro00:40 - The last decade of Elf01:35 - The Titanium and Glass Cannes Lions entry03:01 - Elf’s “So Many Dicks” campaign10:01 - The secret to 25 quarters of consecutive growth13:36 - Building a culture that allows growth17:03 - $1b Rhode deal24:26 - How important are creators and celebrities in building beauty brands26:37 - Collaborating with Billie Jean King30:49 - Partnering with Katherine Legge, racing driver34:16 - The realities of being a high growth, publicly listed CMO
Simon Morris is Adobe’s VP of International Marketing, joins us to share how Adobe is empowering creativity at scale. We discuss the impact of AI on marketing, why creativity will always need human skills, and how Adobe partners with brands like Real Madrid to build iconic campaigns. Simon also shares what makes a great marketing leader today, how to launch products successfully, and what’s next for AI and creators.Timestamps:00:00 - Intro00:43 - The size of the Cannes activation for Adobe01:38 - Simon’s marketing career04:21 - Adobe’s CEO named creative champion of the year05:46 - Where has AI had the biggest impact in marketing?08:14 - Will AI replace creativity?09:35 - Where will human skills be most required in the age of AI?14:21 - How Adobe are their own customer15:10 - What campaigns have been made with Adobe’s own software?16:19 - How brands can work with creators?17:59 - Freedom for creators vs sticking to guidelines19:16 - How to successfully launch a new product20:59 - Partnering with sports teams to build their brand (Real Madrid)23:25 - Maintaining trust in Adobe AI products, with potential IP worries26:16 - Whats the next thing in AI we need to pay attention to?28:37 - Building a brand for long term when the world is increasingly short term29:56 - What makes a great marketing leader today?
In collaboration with TikTok, System1 have launched a new research paper called "The Long and the Short Form of It", explaining how brands can navigate and excel in this of this new world of short form content. In this episode I catch up with TikTok's Head of Business Marketing and Partnerships to discuss the research and help brands succeed on the platform.Timestamps00:00 - Intro02:05 - Sofia’s marketing career04:04 - Why B2B marketing needs to be more human05:36 - TikTok’s marketing journey over the past 5 years06:48 - How brands can use TikTok10:47 - How brands can work with creators on TikTok14:20 - How to make a TikTok that captures attention18:18 - The TikTok economy21:18 - Why authenticity pays off on TikTok22:57 - How people can get started creating on TikTok25:30 - Is TikTok just for teenagers?26:51 - TikTok as an entertainment platform, not as a social media platform27:54 - Romancing the creative vs proving the value32:00 - Sofia’s leadership lessons
After 20 unhappy years as a headhunter, it took a near death experience for Sherilyn Shackell to launch The Marketing Academy, a non-profit organisation developing leadership talent in marketing. Launched in 2010, The Marketing Academy now helps marketers become CMOs and CMOs become CEOs. This episode, we focus on exactly how CMOs can get a seat at the table in the boardroom and all the traits they need to do this successfully.Timestamps00:00 - Intro00:53 - How a near death experience led to the creation of The Marketing Academy08:29 - Does trauma help founders?11:27 - What is The Marketing Academy?15:05 - How The Marketing Academy Fellowship helps CMOs become CEOs20:08 - Why there needs to be CMOs on boards27:03 - What CMOs can do to get on boards35:36 - Why CMOs need to build their own profiles39:23 - Why CMOs need to invest in relationships44:16 - Why having a personal brand is a talent magnet45:48 - The biggest fears and anxieties of CMOs54:34 - What marketers can learn from the best CMOs in the world?
In a bonus live episode from Cannes, Professor Scott Galloway joins renowned CMO Kory Marchisotto (e.l.f. Beauty) and advertising legend Rory Sutherland to discuss three big topics: Is brand dead? Are we too risk-averse? And what is the future of the CMO?Timestamps00:00 - Start00:26 - Is the era of brand dead?13:54 - Do we need to make better advertising?20:11 - How CMOs can approach risk31:09 - The demise of the CMO
Ben Branson is the founder of Seedlip, a non-alcoholic spirit brand he started in 2015, and sold 3 years later to Diageo. Jon speaks to Ben about the origins of the brand, how the grew so fast, what makes Ben such an impressive marketer (despite him not liking marketing) and how a brand goes from 0 to exit in such a short space of time. We also talk about Ben's new brands and his Hidden 20% charity.Timestamps00:00:00 - SIntro00:01:01 - Where did the idea for Seedlip come from?00:14:14 - Charging a high price00:18:47 - How to push through the hard times00:21:10 - What led to such large growth in the early days of Seedlip00:24:29 - Planning for success vs making it up as you go00:27:44 - The power of intelligent naivety00:29:30 - Creativity within budget constraints00:31:05 - From innovator to scale up00:38:05 - Why did Ben Branson and Seedlip sell to Diageo?00:40:26 - What Ben doesn’t like about marketing00:41:25 - Why Ben is a masterful marketer00:48:51 - The Hidden 20%: Ben’s autism story and charity01:00:35 - Why Ben wants to close his charity, The Hidden 20%?
The B2B boys Jon Lombardo and Peter Weinberg return to the podcast for a third time, this time wearing their new distinctive assets. They go hard on Professor Scott Galloway, disagreeing with his "brand is dead" statement, suggesting that not only is brand not dead, it's alive, thriving and you need it for your brand to survive. They also give us an update on their synthetic research company, Evidenza, and what the future of brands look like in the age of AI.Timestamps00:00 - Intro02:07 - How is Evidenza going?03:36 - Why Evidenza have embraced distinctive assets08:29 - Why Jon and Peter disagree with Scott Galloway on brand17:20 - The future of brand in the age of AI21:21 - The 95:5 rule reinvented27:48 - Why brand efforts compound30:00 - Why brand matters more in B2B than B2C38:49 - The Evidenza jingle41:03 - What marketing questions can now be answered with AI55:17 - What is the future of AI for research
I speak to Airbnb's CMO, Hiroki Asai, fresh off their 2025 Summer Release, where they announced their brand new "Services" and "Experiences" addition to the platform. This now positions Airbnb as the perfect alternative to a hotel when travelling. Hiroki touches on how they have launched this massive new innovation, why they do all their creative work in-house and rounds off with some poignant advice to marketers.Timestamps00:00 - Intro01:42 - Joining Airbnb at the start of COVID02:44 - Why Airbnb turned off performance marketing but invested in brand04:01 - Airbnb’s origin story as told by their CMO, Hiroki Asai06:31 - The importance of design for Airbnb07:37 - Why all branding and advertising is done in house17:36 - How the new launch helps Airbnb hosts18:33 - What went into such a big launch20:36 - Some of the notable Airbnb experiences21:28 - The big redesign of the Airbnb app23:59 - How Hiroki leads the marketing organisation27:29 - How to launch a big product update29:37 - Revamping the Airbnb host experience31:45 - Hiroki’s advice for aspiring CMOs
Since Elon Musk acquired X (formerly Twitter) in 2022, the platform has undergone dramatic changes; slashing headcount, losing major advertisers, and redefining its identity. Now, under CEO Linda Yaccarino and marketing lead Angela Zepeda (formerly of Hyundai), X is staging a comeback. Angela joins Jon to discuss her leap from automotive to tech, rebuilding advertiser trust, and the bold vision of turning X into “the everything app.”They cover the platform's role in breaking news, championing free speech, and why brands are flocking back.Timestamps00:00 - Intro00:39 - From Hyundai to X: Angela’s leap03:46 - Leading marketing when everyone has an opinion05:56 - Free speech and platform identity07:45 - Why news breaks on X13:11 - X as a place to think differently15:58 - The rise of sports on X19:35 - Helping brands join the conversation26:16 - Winning back advertisers34:25 - What advertisers gain from returning36:06 - How X markets itself39:58 - The “everything app” vision42:54 - Integrating Grok AI47:20 - How advertisers can win on X
Rankin Carroll is the Chief Brand Officer at Mars, having joined the company in 2002. Mars is responsible for some of the most well-known advertising in the world, for brands including M&M’s, Twix, Snickers, Skittles, and more. Jon speaks to Rankin about long-term brand building vs. performance marketing, how to get the most out of agencies, and what it takes to build a portfolio of incredible brands.Timestamps00:00 - Intro00:52 - Rankin’s career journey05:49 - How the Chief Brand Officer role works at Mars07:37 - Marketing mix spend at Mars – can you implement a fully earned strategy?13:27 - Brand building vs. performance marketing15:13 - How Mars stays so consistent with their marketing19:06 - The power of consistency and longevity at Mars24:55 - How agencies can get the most out of their clients32:09 - How Twix became a $1 billion brand38:41 - Own Goal Snickers AI campaign explained40:43 - The dominance of M&M’s advertising in the System1 database44:40 - The power of the M&M’s characters48:04 - Rankin’s advice to young marketers
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