Claim Ownership

Author:

Subscribed: 0Played: 0
Share

Description

 Episodes
Reverse
Download Datto's report here: https://tinyurl.com/44av4pe7Datto surveys about 1,800 MSPs worldwide every year to learn who they are and what they care about. This year, the number one key finding is at 95% of survey respondents believe that now is a good time to be an MSP.With only 17% of the respondents being current Datto partners, this survey provides a clear perspective on the challenges faced in our industry while believing in revenue growth over the next three years. ===== Links for this showSee you December 13 at ConnectIT Local? https://tinyurl.com/44a9djcnhttps://www.kaseya.com/https://one.kaseya.com/loginhttps://www.itcomplete.com/
This podcast was recorded back on October 16.  Join Dan for a live show on November 30 at 8 PM Eastern.===== Topics discussed in this showDan and I first chatted about DattoCon 22.  It was good to get back out to live conferences in full force this year.We then talked about Kaseya One, the front-end platform featuring single sign on, integrated billing and unified support for all of your Kaseya products. This was designed to help alleviate vendor fatigue.  You no longer need to open a different portal for every product. Kaseya puts everything in one place. Kaseya also released a new product called Powered Services. This is essentially a "Done for You Social Media" program to assist with your MSP Marketing.  Speaking of Marketing, Dan brought up the idea of starting a podcast for your business for your local community, without selling. Invite other business leaders in your area as guests and talk about what's going on in your community. We finish the podcast with a look ahead into 2023. There will be a big push to expand the global partner program.  Let's not forget, there could be more acquisitions on the way. ===== Links for this showhttps://www.kaseya.com/https://one.kaseya.com/loginhttps://www.itcomplete.com/
458 Black Friday Preview

458 Black Friday Preview

2022-11-2301:54:28

Erin's Top 10 Gadgets of 2022: https://tinyurl.com/4f48r9bkUp to the minute Black Friday deals in one place: https://blackfriday.com/=== Links to Gadgets Mentioned on AmazonNetAlly Aircheck G3: https://amzn.to/3VlH6nkSamsung 55” The Frame Smart TV: https://amzn.to/3OpgQ9jSamsung 75-inch QLED Q70A 4K UHD Quantum: https://amzn.to/3hVVpk0Philips 4300 Fully Automatic Espresso: https://amzn.to/3hXTyvbKeurig K-Duo Plus Coffee Maker: https://amzn.to/3Ew0nvABreville Smart Oven Pro Toaster Oven: https://amzn.to/3V46zlkJackery Wortable Power Station: https://amzn.to/3EzL98G=== Erin LawrenceErin is a blogger for technology, gadgets and consumer products. Website: www.TechGadgetsCanada.comYouTube: https://www.youtube.com/ErinLawrenceTVInstagram: https://www.instagram.com/ErinLYYC/=== Eric PintoEric is Senior Director at SOCSoter, a cybersecurity platform for small to mid-sized businesses. Website: https://www.socsoter.com/=== Thank you to NetAllyDan Klimke, Director of Marketing=== Thank you to our monthly podcast partners!Tom, Two River Computer - https://www.tworivercomputer.com/Kyle, Pro Tech Guy - https://www.protechguy.com/Clark, Your Computer PartnersSyncro - https://syncromsp.com/
457 After The Hack

457 After The Hack

2022-11-1759:11

Are you unsure whether your organization is, or has been, the victim of a cyber-attack? Bryan is the owner/operator of Infosec Cyber, which specializes in digital forensic and incident response investigations. The goal is to educate companies before a data breach or incident happens, but many times, Bryan and his team are brought in to find out what happened and pinpoint the root cause. What does this mean for IT providers like me? I need to do a better job of recording logs and "artifacts" to better help clients after the fact if / when something happens.Bryan is a former Cyber Crimes Investigator, Police Detective and SWAT Operator/Instructor. Website: https://infoseccyber.com/LinkedIn: https://www.linkedin.com/in/bryan-barnhart/=== In The NewsJeff Bezos tells Americans not to spend money: https://tinyurl.com/244xxkrv===  Thank you to our monthly podcast partners!Tom, Two River Computer - https://www.tworivercomputer.com/Kyle, Pro Tech Guy - https://www.protechguy.com/Clark, Your Computer PartnersSyncro - https://syncromsp.com/
Aunia returns to the show to talk specifically about her digital marketing business. We quickly revisited her journey to becoming a female business owner, amidst her life full of disabilities that were not properly diagnosed until recently. The big takeaway from this show is hearing about Aunia's mindset that allowed her to grow into a successful business owner.  She lives the Japanese proverb: "Fall Down Seven Times, Get Up Eight"Along with a better understanding of SEO, I learned what bounce rates and "alt tags" are.  We spoke at length about building your brand instead of a website. === Rob Rae leaves Datto: https://tinyurl.com/f5nh8nt8Where is Rob Rae? https://www.channelfutures.com/people-on-the-move/where-in-the-world-is-rob-raeFlorida Man allegedly hides gun inside raw chicken at airport: https://tinyurl.com/2wxrhtva=== Rise Visible, Aunia's Digital Marketing Agency: https://risevisible.com/Aunia's Art & Photography: https://auniakahn.com/Create for Healing: https://createforhealing.com/Aunia Kahn at Wikipedia: https://en.wikipedia.org/wiki/Aunia_Kahn=== Thank you to our monthly podcast partners!Tom, Two River Computer - https://www.tworivercomputer.com/Kyle, Pro Tech Guy - https://www.protechguy.com/Clark, Your Computer PartnersSyncro - https://syncromsp.com/
Rise Visible is an award-winning digital web design and marketing agency in Eugene, Oregon. Aunia is an artist, author, entrepreneur, instructor and inspirational speaker. She shares some of how she got where she is, like eating the same 10 foods in the same order every day. She lived the first 30+ years of her life with an undiagnosed condition that sometimes left her on the brink of death. None of that stopped her from becoming a successful business owner, globally awarded artist and inspirational speaker. === Rise Visible, Aunia's Digital Marketing Agency: https://risevisible.com/Aunia's Art & Photography: https://auniakahn.com/Create for Healing: https://createforhealing.com/Aunia Kahn at Wikipedia: https://en.wikipedia.org/wiki/Aunia_Kahn=== Ehlers-Danlos Syndrome (EDS): https://tinyurl.com/2m9cd39eMast Cell Activation Syndrome (MAST): https://tinyurl.com/4j75zyd8Postural Orthostatic Tachycardia Syndrome: https://tinyurl.com/4j75zyd8=== Thank you to our monthly podcast partners!Tom, Two River Computer - https://www.tworivercomputer.com/Kyle, Pro Tech Guy - https://www.protechguy.com/Clark, Your Computer PartnersSyncro - https://syncromsp.com/
454 GoDaddy Did What?!

454 GoDaddy Did What?!

2022-11-0347:19

If you're looking to Defederate GoDaddy 365: https://tinyurl.com/3dhzwkf8=== Cameo Guest Appearance: Matt Rainey=== HIPAA Journal: 1 in 5 Organizations Follow the 3-2-1 Rule for Backups: https://tinyurl.com/4tb9x7bkUS Banks Report more than$1 billion in ransom payments in 2021: https://tinyurl.com/582bp6vbConnectWise Server Backup Manager Bug: https://tinyurl.com/8fmt8hfpSyncro has announced new customer and technician efficiency reports. Are you looking for an integrated RMM/PSA platform?  Try Syncro... https://refer.syncromsp.com/l/ITMARV/=== Thank you to our monthly podcast partners!Tom, Two River Computer - https://www.tworivercomputer.com/Kyle, Pro Tech Guy - https://www.protechguy.com/Clark, Your Computer PartnersSyncro - https://syncromsp.com/
Christina assumed ownership of ThinkPINK IT in July 2020.  Enjoy her fantastic journey to becoming an IT Business owner. ThinkPINK IT, LLC is an MSP IT Support Company supporting small to mid-size businesses. Website: https://thinkpinkit.com/LinkedIn: https://www.linkedin.com/in/ctranjones/=== Thank you to our monthly podcast partners!Tom, Two River Computer - https://www.tworivercomputer.com/Kyle, Pro Tech Guy - https://www.protechguy.com/Clark, Your Computer PartnersSyncro - https://syncromsp.com/- Sign up here: http://refer.syncromsp.com/l/ITMARV/
Items discussed tonight:Splashtop: https://www.splashtop.com/mspUplevel Systems: https://www.uplevelsystems.com/Zyxel: https://www.zyxel.com/us/en-us===Facebook and Mark Zuckerberg Middle Finger Wall Street: https://tinyurl.com/2p8rwyahApple confirms it is changing the iPhone charging plug: https://tinyurl.com/3wjwm48z=== Thank you to our monthly podcast partners!Tom, Two River Computer - https://www.tworivercomputer.com/Kyle, Pro Tech Guy - https://www.protechguy.com/Clark, Your Computer PartnersSyncro - https://syncromsp.com/- Sign up here: http://refer.syncromsp.com/l/ITMARV/lt5DcY6vuK2lMUYnHIx6
Lisa answers my question of "why do clients hire us" by starting with the premise that clients choose us because of the way they feel. It's the people skills and the soft skills that allow our clients to like us and trust us. Talking points to remember from my conversation with Lisa: First, let's start to understand why clients hire us. We as IT business owners and professionals must learn to care about their "brand image" Learn to engage your clients with empathy, not just sympathy. Use Emotional Intelligence to impact client relationship, which then will impact your sales growthLisa's Brand method is a mindset that we should embrace. Yes, it's an acronym. (Behavior, Respect, Appearance, Networking, Dynamic Dialogue)=== Website: www.shoresuccess.comEmail Lisa: lisa@shorrsuccess.com=== Thank you to our monthly podcast partners!Tom, Two River Computer - https://www.tworivercomputer.com/Kyle, Pro Tech Guy - https://www.protechguy.com/Clark, Your Computer PartnersSyncro - https://syncromsp.com/- Sign up here: http://refer.syncromsp.com/l/ITMARV/
Along with my list of things you should do after a conference, I spend time revisiting the recent Techcon Unplugged and ASCII Success Summit in Dallas, Texas. === Make plans to stay in touch.Make a list. In fact, make a few. Write down all the takeaways as soon as you can so that you don't forget. Then make a list of everyone you should follow up with (vendors, colleagues, etc.)Make time and prioritize your actions.Say thank you and offer feedback.Start thinking about the next conference. Before you forget, mark the date=== Diana Giles, Skyline IT Management: https://skylineitmgmt.com/Paco Lebron, ProdigyTeks: https://www.prodigyteks.com/Rick Smith, Renactus Technology: https://www.renactus.com/Eric Pinto, SOCSoter: https://www.socsoter.com/Michael Crean & Cory Clark, Solutions Granted: https://solutionsgranted.com/=== Thank you to our monthly podcast partners!Tom, Two River Computer - https://www.tworivercomputer.com/Kyle, Pro Tech Guy - https://www.protechguy.com/Clark, Your Computer PartnersSyncro - https://syncromsp.com/- Sign up here: http://refer.syncromsp.com/l/ITMARV/
=== Guests for this showRaffi Jamgotchian, Bizzity: https://www.bizzity.com/Who is Ed that Raffi keeps referring to? Ed ManaRaffi's MSP, Triada Networks: https://triadanet.com/Amelia Paro, Kaseya: https://www.kaseya.com/Matt Scully, Redstor: https://www.redstor.com/===== Donate to Hurricane Ian Relief:https://www.floridadisaster.org/https://www.redcross.org/donate/homepage4.html/
=== Guests for this showTrevor DiGirolamo, ASCII: https://www.ascii.com/Stanley Louissaint, Fluid Designs: https://fluiddesigns.com/Brian Doty, Unitrends (A Kaseya Company): https://www.unitrends.com/===== Donate to Hurricane Ian Relief:https://www.floridadisaster.org/https://www.redcross.org/donate/homepage4.html/
=== Guests for this showJosh Liberman, Net Sciences Inc: https://www.netsciences.com/Michael Crean, Solutions Granted: https://solutionsgranted.com/Matt Foreman, Local Circuit: https://www.thelocalcircuit.com/Help bring clean water to the world: https://gen1project.org/Zach Calloway, Blue Ridge Technology: https://www.blueridge.tech/Diana Giles, Skyline IT Management: https://skylineitmgmt.com/===== Donate to Hurricane Ian Relief:https://www.floridadisaster.org/https://www.redcross.org/donate/homepage4.html/
Not ready for a custom MSA? Get all the essential legal documents you need at https://renegadelegal.co/msp- Save $500 with Discount Code "ITB2022"On this episode, Liz and I revisit the concept of trademarks and how important it is that you consider trademarking your business name to avoid a "cease and desist" letter that could cost thousands of dollars down the road.We also talked about her new website where you can get a starter set of legal documents, like an MSA, for a fraction of the cost. What's included? Master Service Agreement (MSA) TemplateService + Pricing SchedulesSOW TemplateLiability WaiverClient Handbook TemplateIT Policy Manual TemplateService Election and Risk Acceptance LetterMSA + Client Handbook Template Customization TrainingMonthly MSA Focused Q&A*NOTE: Buying the templates does not make Corvinus Law your attorney of record!Liz is the Managing Attorney at Corvinus Law: https://corvinuslaw.com/===== Still interested in Syncro? Use my referral link and earn $500: https://refer.syncromsp.com/l/ITMARV/===== Names DroppedDiana Giles, Skyline IT Management: https://skylineitmgmt.com/Chris Moroz, Your IT: https://yourit.com/Ramey Redden and Justin Nida, Manna Networks: https://www.mannanetworks.com/Rod Miller, RQM Consulting: https://rqmconsulting.com/
Liz assists MSPs with having a Master Service Agreement (MSA), Service Schedule, Statement of Work, and much more. We discuss some of the "templates" that are floating around on the Internet and were "tweaked" to work with IT service providers.  A Service Level Agreement (SLA) or Statement of Work (SOW) lacks a lot of the protections that come with a properly written MSA. So, what should you do? Hire a real technology lawyer for your contractsUse the correct languageBe specificHave requirements for your customersShould you get an insurance policy or an MSA? Both!===== LinksManaging Attorney at Corvinus Law: https://corvinuslaw.com/Founder & CEO of Renegade Legal: https://renegade-legal.com/===== Still interested in Synco? Use my referral link and earn $500: https://refer.syncromsp.com/l/ITMARV/
Donate to Hurricane Ian Relief:https://www.floridadisaster.org/https://www.redcross.org/donate/homepage4.html/=== Links for this showActive Insight: https://www.synology.com/en-us/dsm/feature/active-insight/overviewCMS (Central Management System): https://www.synology.com/en-us/surveillance/feature/cmsSA3200D Dual Controller Appliance:  https://www.synology.com/en-us/products/SA3200D- Buy it here: https://amzn.to/3BZaCY1Sign up for Synology C2: https://c2.synology.com/en-global/partnerSynology Website: https://www.synology.com/en-usMy favorite NAS is the Synology 4 Bay DS920+: https://amzn.to/3SJzvOJ=== About Doug RicketsDoug is a part of the Healthcare Account Management Team that works to provide deployment ideas for healthcare environments. 
Donate to Hurricane Ian Relief:https://www.floridadisaster.org/https://www.redcross.org/donate/homepage4.html/===== Links for things mentioned in this episodeChris Moroz, Your IT (https://yourit.com/)The Tech Tribe: https://thetechtribe.com/Paul Green, MSP Marketing: https://www.paulgreensmspmarketing.com/Blackpoint Cyber: https://blackpointcyber.com/Defendify: https://www.defendify.com/CyberGuard360: https://cg360.co/===== Other LinksSign up for Syncro with my referral link and earn $500: https://refer.syncromsp.com/l/ITMARV/Syncro Website: https://syncromsp.com/
*** LIVE SHOW - Wednesday, October 5 at 8 PM Eastern: https://youtu.be/Of4QPgGMMbAJoin us to see Synology in action and ask questions. === This episodes takes a look at Active Insight, CMS (Central Management System) and the C2 Console. All of these provide portals for you to monitor and manage all of you deployed appliances.=== Links for this showActive Insight: https://www.synology.com/en-us/dsm/feature/active-insight/overviewCMS (Central Management System): https://www.synology.com/en-us/surveillance/feature/cmsSA3200D Dual Controller Appliance:  https://www.synology.com/en-us/products/SA3200D- Buy it here: https://amzn.to/3BZaCY1Sign up for Synology C2: https://c2.synology.com/en-global/partnerSynology Website: https://www.synology.com/en-usMy favorite NAS is the Synology 4 Bay DS920+: https://amzn.to/3SJzvOJ=== About Doug RicketsDoug is a part of the Healthcare Account Management Team that works to provide deployment ideas for healthcare environments. 
*** LIVE SHOW - Wednesday, October 5 at 8 PM Eastern: https://youtu.be/Of4QPgGMMbAJoin us to see Synology in action and ask questions. === On this show, we discussed Synology's File Station to administer and manager shared folders and files. There is also encryption which is mandatory for a compliance environment.=== Also mentioned Synology Drive which can be your own private cloud. C2 is Synology's suite of cloud solutions for everything starting with backup and recover solutions. It also includes password management, secure file sharing, along with identity and access management. === Links for this showBusiness File Server: https://www.synology.com/en-us/dsm/solution/business_file_serverSynology Drive: https://www.synology.com/en-us/dsm/feature/driveSynology's C2 Cloud Solutions: https://c2.synology.com/en-globalSign up for Synology C2: https://c2.synology.com/en-global/partner=== About Doug RicketsDoug is a part of the Healthcare Account Management Team that works to provide deployment ideas for healthcare environments. Synology Website: https://www.synology.com/en-usMy favorite NAS is the Synology 4 Bay DS920+: https://amzn.to/3SJzvOJSynology 12 Bay Controller: https://amzn.to/3RrfcE3
Comments 
Download from Google Play
Download from App Store