Unprofessional

In this episode, Hilary Corna sits down with Mahesh, Founder and Managing Director of Cosmic Electrical Limited, a Nepal-based energy company focused on transmission lines, distribution lines, and rural electrification projects. Mahesh shares how growing up in a village without electricity shaped his purpose, why bringing power to rural communities became deeply personal, and how Cosmic has impacted millions of lives through clean energy initiatives. Hilary and Mahesh also discuss the operati...

In this episode, Hilary Corna sits down with Jim Jacobs, CEO of Focus Insight and Human Layer AI, to talk about how AI is changing the way companies think about process, scale, and operational efficiency. Jim shares how the EMP program transformed his perspective on growth, helping him rethink his business model, rebuild processes, and identify where AI could create real leverage. Together, Hilary and Jim explore why AI should not be treated as a replacement for people, but as a tool that can...

In this solo episode, Hilary Corna talks about a common frustration she hears from CEOs: “If I’m not watching, it doesn’t get done.” She explains why this happens when the CEO becomes the invisible operating system of the business, and why relying on memory, check-ins, and personal follow-up creates hidden operational dependency. Hilary breaks down how leaders can move from supervision to true systems by clarifying ownership, defining what “done” means, making status visible, and building esc...

In this episode, Hilary Corna explores the risk of waiting too long to define, improve, and train around how work actually gets done. Through a live operational conversation, she discusses how inefficiencies become normalized, why process and culture are deeply connected, and how unclear systems make accountability harder than it needs to be. Hilary also explains why scaling is not solved by simply adding more people, why leaders must hold a clearer operational vision before the team fully un...

In this solo episode, Hilary Corna shares five operational trends she is seeing as organizations return from summer and prepare for Q4. She explains why teams often come back to too many competing priorities, how unresolved process issues begin to look like people problems, and why growing companies can outpace the systems they rely on. Hilary also discusses the risks of automating inefficient processes with AI, why companies should begin reflecting on the year before January, and the practi...