Video available on the show notes page at userdefenders.com/080 This is the last episode of 2021. After nearly two years of outlining the content for this episode and nearly two months (at time of writing) of recording and editing, here's everything I know (so far) on landing a job in UX. I hope this content is not only useful to you and anyone you know looking to land their first (or next) job in UX, but I sincerely hope this episode is greatly inspirational and even life-changing for you. I forgot to say it at the end of the episode, so Merry Christmas, Happy Holidays and Joyous New Year dear Defenders! Take care of yourself and each other, and I'll see you on the other side of this year with more amazing UX/Design content! 👊 Jason. Song credit at the end "Comeback Kid" by The Midnight ---------------------------- Origin (4:50) Count the Costs (9:53) Portfolio (21:18) Resume (29:49) Networking (35:03) Applying (40:38) Interviewing (50:11) Negotiating (1:02:32) In Closing (1:09:45) ---------------------------- Check out the detailed show notes including mentioned links, transcript, and much more at userdefenders.com/080 ---------------------------- This episode is made possible by Editor X. Editor X gives you a wide workspace with total CSS control powered by smooth drag & drop on a platform where every tiny detail has been carefully considered. That means you can let your creativity run wild and build your most creative sites yet. I can keep trying to describe it to you, but you should really go see it for yourself. Visit userdefenders.com/EditorX and discover a new standard in web design
Here’s a fun treat I’ve never done before. In this episode I shine the spotlight on listeners Jordan Burke + Joel Ryerson who recently landed their first job in UX! Hear them tell their inspiring stories of their journey getting here while gaining some valuable insights on how you can too! I was blown away at the depth, insight, authenticity and value they both added with their motivational and entertaining stories of struggle and ultimately triumph! Like Jordan says in her awesome interview, we can't do this alone. Looking for community? Find yours at User Defenders: Community (community.userdefenders.com). Check out the detailed show notes including mentioned links and transcript at userdefenders.com/079 This episode is made possible by Editor X. Editor X gives you a wide workspace with total CSS control powered by smooth drag & drop on a platform where every tiny detail has been carefully considered. That means you can let your creativity run wild and build your most creative sites yet. I can keep trying to describe it to you, but you should really go see it for yourself. Visit userdefenders.com/EditorX and discover a new standard in web design
Bob Baxley, a Silicon Valley pioneer, takes us back in time through the history of Silicon Valley and gives us a glimpse into the future of it. Spoiler alert: He's got concerns. He reveals how every little interaction matters and motivates us to be proud enough of the work we do to want to show our friends and family...otherwise, we've got more work to do. He challenges us to challenge the status quo and constantly be looking for ways to improve our work by asking, 'How could this be better?'. He also likens our work to building sandcastles on the beach, causing us to reflect on the brevity and temporal nature of it, and inspires us to make everything we make with our friends (for others) count. Crash Course History of Silicon Valley (7:52) Love at First Byte: (Re)Discovering the Magic of Computing (14:17) The Beautiful ‘Burden’ of Doing Great Work That We’re Proud Of (21:11) The Question Steve Jobs Was Known to Ask In Design Reviews (24:55) Technology: Wonderful Servant, Terrible Master (26:53) Employing Analogue Tools for Deeper Creativity (34:10) There Are No Rolling Credits for Interaction Designers (52:51) We Need More Designers and Less Roadblocks (54:45) Is There a Growth Trajectory for IC’s Besides Mgmnt? (1:10:01) What’s Your Recommended Path for Design Leadership? (1:21:54) Where is Silicon Valley Going? Do You Have Concerns? (1:27:35) What’s Your Design Superpower? (1:34:28) What’s Your Design Kryptonite? (1:35:19) What’s Your UX Superhero Name? (1:37:41) Habit of Success? (1:38:23) Invincible Resource or Tool? (1:42:37) Recommended Books (1:45:25) What’s the Best Lesson You Learned From Steve Jobs? (1:48:30) Best Advice? (1:53:44) Connect & Keep Up (2:03:16) Check out the detailed show notes including mentioned links, transcript and Eli Jorgensen's astonishing superhero artwork at userdefenders.com/078 This episode is made possible by Editor X. Editor X gives you a wide workspace with total CSS control powered by smooth drag & drop on a platform where every tiny detail has been carefully considered. That means you can let your creativity run wild and build your most creative sites yet. I can keep trying to describe it to you, but you should really go see it for yourself. Visit userdefenders.com/EditorX and discover a new standard in web design
Josh Mauldin shows us how resolving conflict not only makes us better humans, but better designers. He challenges us to approach conflict with a growth mindset and the question, "What can I learn from this?" to help us become less anti-conflict and more pro-resolution. He articulates the difference between healthy and unhealthy conflict and teaches us why healthy conflict is good and even worth pursuing. He reminds us that it all comes back to empathy which does not mean agreeing with someone, but making an active effort to understand where they’re coming from. He also reveals how embracing conflict is the catalyst for building the best teams, the best products, and the best you. How Long Have you Been Thinking About Conflict Resolution? (4:38) Has Team Conflict Increased Since We've Gone Remote? (9:48) How Can We See Past the Emoji's? (13:53) What Does Your Conflict Resolution Framework Look Like? (18:54) How Does Your Cranky Conclusions Approach Work? (20:53) Conflict Resolution for Leaders (28:14) How Do You Address Conflict with Your Leadership? (32:08) What's the Difference Between Healthy and Unhealthy Conflict? (35:10) How Does Healthy Conflict Create Better Products? (38:28) Is Agile a Double-Edged Sword When it Comes to Team Conflict? (41:20) Design Superpower? (46:13) What's Your Design Kryptonite? (47:08) UX Superhero Name (47:57) Habit of Success (48:36) Invincible Tool or Resource (49:26) Best Advice (54:11) Connect & Keep Up (55:44) Check out the detailed show notes including mentioned links, transcript and Eli Jorgensen's astonishing superhero artwork at userdefenders.com/077 This episode is made possible by Editor X. Editor X gives you a wide workspace with total CSS control powered by smooth drag & drop on a platform where every tiny detail has been carefully considered. That means you can let your creativity run wild and build your most creative sites yet. I can keep trying to describe it to you, but you should really go see it for yourself. Visit userdefenders.com/EditorX and discover a new standard in web design
Join the UD Email List at userdefenders.com/join through March 2021 and enter to win a free signed copy of Steve Bromley's new book, "How to be a Games User Researcher"! Steve Bromley shows us how to level up our user research skills. He illuminates the path to getting started as a Games User Researcher. He inspires us to use our user research superpower and insights to make things better for our users. He teaches us techniques he's used to actually enjoy synthesizing data more. He reveals how many user's is enough–spoiler alert...it depends. He challenges us ethically to be responsible for the consequences of what we're designing. He also motivates us to document as we go, but also to be sure and stop to reflect every once in a while. Most Important Question (4:40) History + Evolution of Games User Research (6:59) Differences Between Games UR vs. Software UR (16:55) How Do You Measure Delight? (20:30) The Dark Side of Gaming (26:39) Who's Responsible? (29:59) Recommended Path to Games UR (37:42) The Light Side of Gaming (42:21) How Can We Enjoy Synthesizing Data More? (46:00) How Many Users is Enough? (49:59) What's Your Why? (53:32) What's Your UX Superpower? (55:30) What's Your UX Kryptonite? (57:35) What's Your UX Superhero Name? (60:00) Habit of Success (60:33) Invincible Resource (61:24) Best Advice for Aspiring Games UR's (62:09) Connect & Keep Up (63:00) Check out the detailed show notes including mentioned links, transcript and Eli Jorgensen's astonishing superhero artwork at userdefenders.com/076 This episode is made possible by Editor X. Editor X gives you a wide workspace with total CSS control powered by smooth drag & drop on a platform where every tiny detail has been carefully considered. That means you can let your creativity run wild and build your most creative sites yet. I can keep trying to describe it to you, but you should really go see it for yourself. Visit userdefenders.com/EditorX and discover a new standard in web design
Jessica Gaddis motivates us to realize that we belong here. Not only in the field of design, but in this often painful and perplexing world we call home. Why? Because somewhere, sometime, somehow...someone needs us. She inspires us to find our community because they’re already out there, searching for us and waiting for us to connect with them and even lead them. She reveals how she was able to on a very limited budget go all in and learn UX and go on to get her foot in the door as a Product Designer. From 0 to Netflix, and now Twitter. She touches on the unwelcome voice in many of our heads known as imposter syndrome, and reveals how she’s been able to successfully combat it. She also shares with us how advocating for black women in design by opening up her calendar as a mentor has been one of the most rewarding and impactful design decisions she’s ever made. Origin Story (5:05) Growing Up In a Techie Home (8:48) Journalism + UX? (11:42) The UX of Learning UX (18:21) Teaching Should Be Every Company’s Core Value (32:15) Have You Overcome Imposter Syndrome? (44:14) How Do We Find Community? (50:00) The Deep Value of Mentoring (57:59) What Do You Want On Your Headstone? (70:13) UX Superpower? (74:09) UX Kryptonite? (75:37) UX Superhero Name (77:38) Habit of Success? (78:02) UX Resource or Tool (81:04) Recommended Book (83:11) Best Advice (84:56) Connect & Keep Up (87:21) Check out the detailed show notes including mentioned links, transcript and Eli Jorgensen's astonishing superhero artwork at userdefenders.com/075 This episode is made possible by Editor X. Editor X gives you a wide workspace with total CSS control powered by smooth drag & drop on a platform where every tiny detail has been carefully considered. That means you can let your creativity run wild and build your most creative sites yet. I can keep trying to describe it to you, but you should really go see it for yourself. Visit userdefenders.com/EditorX and discover a new standard in web design
Pek Pongpaet teaches us how to be business-minded designers. He reveals how designers with business knowledge and more tools in their tool belt will get hired more often than ones without and with less. He shows us how to get a seat at the table while challenging us to count the costs of actually having one. He motivates us to measure and quantify our designs. He also inspires us to get out of our comfort zones and talk to other disciplines and become consumers of information in the area(s) we desire growth in. Why Should We Listen to Pek? (05:04) Why Should Designers Understand Business More? (7:07) How Do I Begin to Care More About Business? (11:05) How Do I Learn More About the Business Model? Who Do I Talk To? (14:22) How Can Designers Influence Product/Business Strategy and Quantify Their Work? (16:52) How Do I Know That Something I Designed Achieved Its Business Goal? (20:18) What Do You Look For In a Designer When Hiring? (24:50) Why You Should be Best Friends with Your Analytics Person/Team (26:20) How Can Designers do a Better Job Communicating the Business Value of Design to Non-Believing Stakeholders? (30:21) How Does a Designer Get a Seat at the Round Table? (33:29) What's Your Best Advice for Designers Wanting to Grow in Business Side of Design? (40:45) Best Way to Connect and Keep Up? (45:45) Check out the detailed show notes including mentioned links, transcript and Cesar Lemus’s astonishing superhero artwork at userdefenders.com/074 This episode is made possible by WhiteHatJunior.com: the world’s best one on one coding classes for kids between the ages of 6 and 14. WhiteHatJunior's unique teaching methodology makes it easy to absorb tough concepts because the teacher is able to focus completely on one student. Give it a shot: go to userdefenders.com/whj to book a free coding class to see for yourself just how easy it is for your child to learn coding!
Jeff Gothelf tells us how to be unstoppable designers. He debunks the mythical creature known as Phase 2. He shows us what a designer effectively working in Agile looks like, and enlightens us to how new UX teams can show immediate value. He articulates the need to differentiate between outputs and outcomes. He also motivates us to stay humble and curious since you can teach anyone technical skills, but you can’t teach someone humility and curiosity. How do Designers Most Efficiently Integrate into Agile? (6:43) Why is it Important to be a Facilitator? (16:32) Phase 2: Reality or Myth? (20:45) How Do You Convince ENGINEERS to Get Out of the Software is Done Mindset? (28:06) How Do You Convince DESIGNERS to Get Out of the Software is Done Mindset? (31:15) Why is MVP the Most Bastardized Phrase in Software Development? (33:49) Why Designers are Scientists Long Before We're Pixel-Pushers (37:34) How Does a New UX Team Show Immediate Value? (41:17) What's Your Why? (46:40) What's Your UX Superpower? (48:23) What's Your UX Kryptonite? (48:52) What's Your UX Superhero Name? (49:34) Invincible UX Tool or Resource? (50:52) Recommended Books? (51:55) Best Advice for Aspiring UX Superheroes? (52:45) Best Way to Connect? (53:45) Check out the detailed show notes including mentioned links, transcript and Eli Jorgensen’s astonishing superhero artwork at userdefenders.com/073 This episode is brought to you by Webflow: The modern way to build for the web. Get a great, Defenders-exclusive offer of 10% off your annual subscription at userdefenders.com/webflow using code USERDEFENDERS. Hurry, offer expires on Halloween (10/31/20)!
Jared Spool has been doing and defining UX long before many of us existed and/or even knew what it was. He invites us in to hear his fascinating yet seldom discussed UX origin story. He reveals how and why we’re all UX designers. He demystifies the arduous and often frustrating process of landing a job in UX. He articulates what it means to learn how to learn. He addresses the important, but oft-forgotten business part of the design business. He also inspires us to be great design leaders by illustrating what one actually looks like. Jared's Compelling UX Origin Story (5:56) How Do You See the UX Job Landscape Evolving? (14:50) UX'ers Have to Do What We Promised (17:31) Is Everyone a UX Designer? (24:57) If Design is a Team Sport, How Does the Team Win? (35:30) What Makes a Great Design Leader? (38:40) The Most Important Thing Designers Should be Learning (46:22) Best Advice for Designers Trying to Break In and Getting Rejected? (52:10) UX Superhero Name (1:09:23) Check out the detailed show notes including mentioned links, transcript and Eli Jorgensen’s astonishing superhero artwork at userdefenders.com/072 This episode is brought to you by Webflow: The modern way to build for the web. Get a great, Defenders-exclusive offer of 10% off your annual subscription at userdefenders.com/webflow using code USERDEFENDERS. Hurry, offer expires on Halloween (10/31/20)!
I had the great honor of being invited back to An Event Apart Denver (2019) to record a live podcast episode with Mina Markham, Farai Madzima, & Derek Featherstone on the important topics of Accessibility, Design Inclusion & Ethics, Hiring & Retaining Diverse Talent and Landing a Job in UX. Amazingly, we were able to cover all of this in just under an hour! Please enjoy, please share it out into your social channels, and please be sure to subscribe to User Defenders: Podcast at https://userdefenders.com/subscribe Thanks to Jeffrey Zeldman + Eric Meyer for letting me share a stage I've revered for over a decade now, thanks to Toby, Marci, Mike & company for the amazing work behind the scenes at every AEA event. Also, very special thanks to Todd Libby for capturing this amazing 4K video on his new iPhone he got just to do this for me.
Shaheena Attarwala defends a woman’s right to design her own future, especially in the face of fierce adversity and opposition. She champions living ruthlessly amid oppressive whims and societal precepts. She’s a magnet that brings the issues forward and carries the water for anyone who dreams of raising their standards and never settling for status-quo expectations. This episode is not just about design. So make your way or step aside. It’s time to hear her metaphoric journey, examine your own life, and bring more awareness to poverty and oppression. In other words…sh*t’s about to get real! Origin Story (3:56) A Kid's View (6:25) Oppression In Cultures (8:42) Ah-Ha Moments (11:38) Family Relations (13:48) How Did You Find Design? (16:52) What's Driving You? (20:53) Design Influence (22:26) Legal Skills and Design (33:04) Gaining Empathy (35:29) Don Norman (40:59) Teaching Curiosity (45:45) Harnessing Life Experiences (59:36) Story Banks (1:02:49) Design Superpower (1:06:46) Design Kryptonite (1:07:20) UX Superhero Name (1:08:32) Habit of Success (1:08:58) Recommended Book (1:10:15) Taking Risks (1:12:24) Best Advice (1:14:26) Check out the detailed show notes including mentioned links, transcript and Eli Jorgensen’s astonishing superhero artwork at userdefenders.com/070 This episode is brought to you by UC Irvine’s executive master’s program for Human-Computer Interaction and Design. As a user experience professional, UCI’s hybrid program will allow you to maintain your job while pursuing the master’s degree that will propel your career forward. Visit userdefenders.com/uci to learn more. This episode is also brought to you by Porkbun. Head to userdefenders.com/porkbun now and use coupon code DEFENDERS on the checkout page to get literally a free year of a .design domain name.
Sophia Prater reminds us that we're all pioneers in a field that is changing every minute. She encourages us to use forcing functions by getting the gig first, and then figuring it out. She introduces us to a design philosophy she pioneered called Object-Oriented UX which is all about taking really complex problems, and breaking them down into parts and organizing them. She also reminds us that in order to be successful in this field, we must become lifelong learners. Origin Story (4:58) Biggest Failure (10:46) Design Superpower (25:57) What is OOUX? (30:27) Design Kryptonite (38:12) UX Superhero Name (42:28) Habit of Success (46:57) Invincible Resource (51:05) Recommended Book (52:52) Best Advice (55:26) Check out the detailed show notes including mentioned links, transcript and Eli Jorgensen’s astonishing superhero artwork at userdefenders.com/069 This episode is brought to you by UC Irvine’s executive master’s program for Human-Computer Interaction and Design. As a user experience professional, UCI’s hybrid program will allow you to maintain your job while pursuing the master’s degree that will propel your career forward. Visit userdefenders.com/uci to learn more. This episode is also brought to you by Porkbun. Head to userdefenders.com/porkbun now and use coupon code DEFENDERS on the checkout page to get literally a free year of a .design domain name.
Braden Kowitz reveals how human-centered design has everything to do with the humans we design and build with every day. He advocates for a genuinely supportive environment where it’s okay to be who you are, and where you’re encouraged to speak up, and openly share how you’re truly feeling. He reminds us to acknowledge that life isn’t perfect, and neither are we…and that’s also okay. He articulates the origin story and evolution of design patterns and explains why ‘ugly’ may sometimes appear to win. He also challenges us to consider how the metrics we typically depend on, may not be telling us the complete story. Free Time (7:49) Grounding Techniques (8:36) Mindful Techniques (9:26) Origin Story (16:25) Form, Function, and Balance (19:38) Managing Design Ambiguity (26:50) Establishing Design Patterns (37:57) What Have You Been Up To? (47:05) From Designer to Co-Founder (49:09) Dealing with Tradeoffs (52:02) Creative Side Hustles (52:41) Who Is This Product For? (53:47) Design Superpower (57:00) Design Kryptonite (58:15) UX Superhero Name (59:45) Habit of Success (1:01:03) Recommended Book (1:02:59) Best Advice (1:04:13) Tips on Culture (1:05:11) Check out the detailed show notes including mentioned links, transcript and Eli Jorgensen’s astonishing superhero artwork at userdefenders.com/068 This episode is brought to you by UC Irvine’s executive master’s program for Human-Computer Interaction and Design. As a user experience professional, UCI’s hybrid program will allow you to maintain your job while pursuing the master’s degree that will propel your career forward. Visit userdefenders.com/uci to learn more. This episode is also brought to you by Porkbun. Head to userdefenders.com/porkbun now and use coupon code DEFENDERS on the checkout page to get literally a free year of a .design domain name.
Dr. John Whalen teaches us what it means to design for how people think. He reveals the powerful principals behind what he calls the six minds of user experience, and explains how anybody can harness them to build better products (no doctorate degree required!). He reminds us that it takes serious research to reveal the deep insights that genuinely make our products successful for the user and the business. He also encourages us to understand that no one is more qualified than anyone else in solving unique problems. Psychology and UX (5:04) Six Minds of Experience (8:48) Impact of Psychology (10:54) Acronym Cheat Sheet (16:03) Three Phone Numbers (17:08) Dark Psychology (25:21) Designing for Delight (31:24) Contextual Inquiries (42:50) Upside-Down Design (49:37) Design Superpower (56:09) Design Kryptonite (57:04) UX Superhero Name (58:43) Habit of Success (59:05) Recommended Book (1:08:02) Best Advice (1:10:38) Check out the detailed show notes including mentioned links, transcript and Eli Jorgensen’s astonishing superhero artwork at userdefenders.com/067 This episode is brought to you by UC Irvine’s executive master’s program for Human-Computer Interaction and Design. As a user experience professional, UCI’s hybrid program will allow you to maintain your job while pursuing the master’s degree that will propel your career forward. Visit userdefenders.com/uci to learn more. This episode is also brought to you by Porkbun. Head to userdefenders.com/porkbun now and use coupon code DEFENDERS on the checkout page to get literally a free year of a .design domain name.
Jeffrey Zeldman answers the provocative question, “Is Web Design Dead?”. He enlightens us to what the Web was, where it’s at now, and where it could go in the future. He touches on the many short-sighted predictions that tend to prod our delicate psyches such as automation and new technologies poised to replace Web Designers. He encourages us to ignore the rhetoric and continue to learn as tools change how Web Design is done. He also emphasizes that the Web was built on sharing, and that we must continue to share if we want to not only protect its spirit, but keep it alive and thriving. Godfather of Web Design (3:58) Is Web Design Dead? (5:58) Moving to In-House Design (12:59) Opposition (21:25) How'd It Make You Feel? (26:14) Ask Customer Service First (31:20) Small Business Owners and The Web (39:27) Early Days of The Web (41:13) Keeping the Spirit Alive (49:40) Check out the detailed show notes including mentioned links, transcript and Cesar Lemus' astonishing superhero artwork at userdefenders.com/066 This episode is brought to you by Springboard. Start a new job as a UX Designer in just 6 months or your money back. With Springboard’s UX Design Bootcamp Course, you'll get: Unlimited 1-1 expert mentorship • Work experience on real business projects • Work with a dedicated career coach. Apply today at userdefenders.com/springboard the special code USERDEFENDERS to receive $500 off tuition. This episode is also brought to you by Optimal Workshop. Imagine a world where the right things are in the right places. Try their tools for free today at userdefenders.com/ow This episode is also brought to you by Porkbun. Head to userdefenders.com/porkbun now and use coupon code DEFENDERS on the checkout page to get literally a free year of a .design domain name.
Nir Eyal teaches us how to harness the skill of the century…becoming Indistractable. He reminds us that distraction is an action that starts from within. He motivates us to take command of our personal development in a world that is frequently competing for our attention. He encourages us to recognize the external triggers that don’t serve us and how to be more mindful of those that do. He also shares what it takes to be competitive in an increasingly automated job market. Book Origin Story (3:59) Response to Hooked (7:59) Seeking Relief (15:25) My Daily Milky Way (33:06) Breaking Habits in Stuck Environments (35:31) Pharmaceutical Distractions (42:13) Where Are We Heading? (45:46) Did You Ever Find Out? (49:54) What Superpower Would You Want? (54:06) Check out the detailed show notes including mentioned links and transcript at userdefenders.com/064 Show the world you're becoming indistractable and the master of your devices. Get your RESIST Massaging the Squirrel tee now at userdefenders.com/squirrel-tee This episode is brought to you in part by Optimal Workshop. Imagine a world where the right things are in the right places. Try their tools for free today at userdefenders.com/ow This episode is also brought to you by PingPong. Go to userdefenders.com/pingpong and use promo code USERDEFENDERS to get 25% off your first purchase This episode is also brought to you by Porkbun. Head to userdefenders.com/porkbun now and use coupon code DEFENDERS on the checkout page to get literally a free year of a .design domain name.
Jessica Ivins schools us on the critical value of a growth mindset in UX Design. She teaches us how to learn how to learn. She enlightens us as to why it’s always better to generalize before specializing. She reminds us introverts that we can only truly succeed by extroverting. She also reveals how the best tool recommendations can only come when it’s clear what one is trying to learn. Personal Passions (5:18) Origin Story (6:28) Biggest Failure (12:52) Introvert or Extrovert (17:10) Awkward Testing Story (18:30) Design Superpower (24:46) Design Kryptonite (31:14) Secret Identity (33:09) Fights for Users (34:41) Habit of Success (35:27) Best Tips (37:15) Invincible Resource (42:10) Generalize Vs Specialize (44:18) Recommended Book (47:36) Your Why (51:57) Best Advice (53:13) Check out the detailed show notes including mentioned links, transcript and Eli Jorgensen’s astonishing superhero artwork at userdefenders.com/063 This episode is brought to you by Optimal Workshop. Imagine a world where the right things are in the right places. Try their tools for free today at userdefenders.com/ow This episode is also brought to you by PingPong. Go to userdefenders.com/pingpong and use promo code USERDEFENDERS to get 25% off your first purchase This episode is also brought to you by Porkbun. Head to userdefenders.com/porkbun now and use coupon code DEFENDERS on the checkout page to get literally a free year of a .design domain name.
Welcome to Joe Natoli’s UX School of No B.S. Class is now in session. Joe reveals that there’s no limit to how far any UX’er with a healthy dose of grit and resilience can go. He puts jargon in a choke-hold, then proceeds to drop-kick it in the privates! He inspires us to be like Tom Hanks in “Big”...never afraid to ask questions for the betterment of the people and project. He motivates us to apply for any job we truly want, especially when we feel unqualified for it. He also teaches us how leaving a legacy should never start with one foot in the grave, it starts right here...right now! What Do You Like to Do When You’re Not Working? (7:42) What Inspired You to Pursue a Career in This Field? (10:34) How Do You Get an Entry Level Job That Requires 3-5 Years of Experience? (34:28) What Is It About Jargon That Drives You Nuts? (47:31) One Definition of What UX Is (1:01:15) What Value Do Older UXers Bring to the Table? (1:08:16) UX Advice for Juniors in the Field (1:13:15) The One Thing You Wish You Knew When You Started (1:17:32) If You Had One Word for Folks Trying to Get into UX, What Would That Be? (1:20:16) Check out the detailed show notes including mentioned links, transcript and Eli Jorgensen’s astonishing superhero artwork at userdefenders.com/062 This episode is brought to you by Adobe, makers of XD. Try it FREE at userdefenders.com/xd Fight for User Defenders! userdefenders.com/patreon
Jason Ogle proves that empathic design is not only possible, but essential in creating life-changing products and services. He enlightens us to our seldom talked about mirror neurons and the critical role they play in user testing. He shines a spotlight on incredibly powerful and moving examples of empathy in design. He also teaches us how empathy can not only be taught and learned, but practiced, because being great designer begins and ends with being a great human. Intro Story (00:24) What is Empathy? (5:04) Mirror Neurons (9:14) Still Face Experiment (11:17) Mirror Neurons and Movies (15:59) Inspiring Examples from IDEO (19:19) Doug Dietz's Empathy for Terminally Ill Children (23:35) Margaret Hamilton's Empathy for Apollo 11 (29:44) Can We Grow in Empathy? (34:07) Seth Godin Explaining Empathy (35:21) Put Your Oxygen Mask on First (36:10) Seth Godin on Faked Empathy (39:19) Seth Godin on Being Indispensable in an AI World (40:57) Empathy & Mindfulness (43:23) Rise to the Empathy Challenge (45:55) Those who are able, should definitely check out the video of this episode with the compelling clips inserted. The video, and detailed show notes including mentioned links, transcript and Eli Jorgensen’s astonishing superhero artwork at userdefenders.com/061 This episode is brought to you by Adobe, makers of XD. Try it FREE at userdefenders.com/xd Fight for User Defenders! userdefenders.com/support
Mike Gorgone unleashes his impromptu playbook to rescue us from our most unwelcome critic...ourselves. He teaches us how marrying the two seemingly disparate concepts of improv & UX, can help us break free from the crippling self-doubt that keeps us from our best collaborations. Yes, and he shows us how fun kills fear. He also reveals how even the "bad ideas" can lead us to great ones while building a fantastic UX punchline worthy of a standing ovation. What Got You into Improv? (3:47) What Was the Aha Moment That Inspired You to Combine Improv with UX? (7:43) Are You Also Presenting at These Workshops? (9:44) Are You Writing a Book on This Topic? (10:09) Workshop Topics (11:09) Where Does Improv Fit in the Design Process? (18:01) How Does the Yes And Exercise Work? (20:57) Coaching Through the Fears of Doing Improv (26:47) Feeling Safe About Ideas in the Workplace (32:36) What Can Help to Make You Better at Improv? (38:56) How Can We Use This in the Field? (42:09) Final Thoughts (51:50) Check out the detailed show notes including mentioned links and transcript at userdefenders.com/060 This episode is brought to you by Adobe, makers of XD. Try it FREE at userdefenders.com/xd Become a patron of User Defenders! userdefenders.com/support
M. Jones
This is grade A information! Easy going conversation that leads to a wealth of knowledge.
Riri
I don't know how to thank you for this podcast! You have no idea how empathized I feel. Sometimes we just don't realize how strong the society can affect you. Every bit of what you said was helpful. It truly was. And I even recommended this podcast to someone who's not even in this field.
Richard Ottley
awesome interview chat.. very inspiring
Richard Ottley
great interview 👍
Kwaniie Chan
🙌🙌🙌🙌🙌🙌🙌🙌💪 this series is so valuable! i just wished the episodes came out sooner instead of waiting 2 weeks