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Learn how to implement voice and conversational AI strategy and conversational automation with VUX World.
Every week, we speak to industry thought leaders and practitioners on the three core pillars of conversational AI: strategy, design and development.
From strategic insights to help you plan for success, to conversation design techniques to create delightful experiences. From how to implement effective solutions to previewing potential technology providers and platforms.
We share the deep details of how the world’s leading organisations are implementing AI so that you can learn to do the same.
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How to train an ASR (automatic speech recognition) engine with Esteban Gorupicz and Alejandro Heredia, Atexto
Scaling conversational AI with Roger Dill, Swisscom, and Per Ottosson, Artificial Solutions
Giving your AI a Boost with Sam Danby
Designing charismatic voice assistants with Marie Kleinert and Ray-Allen Taylor, VUI Agency
Google CCAI with Antony Passemard
Integrating ANY bot from ANY framework into ANY contact centre with Ilan Avner, AudioCodes
Creating super-human voice assistants with Nikola Mrkšić, CEO, PolyAI
Building a business on Alexa and Google Assistant with Tom Hewitson
Enterprise conversational automation with Derek Roberti
How voice of the customer can enhance your conversational automation strategy with Nate Brown
Actionable insights from speech data with Nico Perony
Does voice first suck? And is it stuck? With Bret Kinsella, John Kelvie and Ahmed Bouzid
Bringing human-like performance to AI custom voices with Zohaib Ahmed
Integrating DialogFlow into your contact centre with Justin Randall
AI and the future of customer service with Noam Fine, Vonage AI
Incorporating VUI into your UX repertoire with Stuart Silverstein
Voice commerce: The current state of play with James Poulter