Vision | The Care Leaders' Podcast

Welcome to Vision: The Care Leaders’ Podcast—a podcast that gives you an inside look at what’s happening in home care, home health, and hospice. Hosts Linda Leekley and Amanda Sternklar sit down with industry leaders to discuss pressing challenges, operational best practices, rising trends, and answer top-of-mind questions from providers across the nation. Catch a new episode of Vision every other Tuesday.

Keeping Your Care Staff: Simple Strategies to Retain Care Staff for 5+ Years

At Synergy Home Care of Carlisle, PA, franchise owner Michelle Lisk’s very first employee is still working alongside her to provide care to their community.With turnover reaching a staggering 77% in home care according to this year’s HCP Benchmarking Report, how is it possible to retain your staff long-term?Michelle credits her success to a few simple strategies, and in this live recording of Vision, the Care Leaders’ Podcast, she’ll share them with you. Come prepared with your retention ques...

08-08
40:25

BK Books with Barbara Karnes: Why Approaching Hospice Holistically is Necessary to the Success of the Care Continuum

In our 100th episode, Hospice Pioneer Barbara Karnes shares why it’s important to include hospice holistically across the continuum, the role it can play in home care, home health, and senior living, and why all verticals of healthcare need to be trained on the dying process.

07-24
50:53

How Home Care Agencies Can Reduce Hospital Readmissions

Michelle Cone and Laura Coyle of HomeWell Care Services address why home care plays a crucial role in reducing hospital readmissions, how they're prioritizing this at HomeWell, and what they would suggest as the first step to improving outcomes. 

06-26
47:38

5 Ways to Reduce Employee Turnover

Chris Magleby, CSO of HCP, shares 5 proven strategies to keep your people past the first 100 days, and how you can save more than $58,000 per year in recruitment and retention expenses. 

06-12
50:16

How to Use Your Lead Generation Strategy to Drive Revenue in 2023

 John Wilson, Sales Strategy & Account Management at A Place for Mom, discusses what a successful lead generation strategy looks like, how it compares to traditional advertising, and how to select a lead generation service. 

05-31
38:36

Unlocking the Power of Pay: How Transparent Compensation Builds Employee Loyalty and Satisfaction

Malka Trump, Director of Compliance at Viventium, breaks down why pay is such an important topic in post-acute care, how businesses can stay accurate and compliant, and why it's crucial to stay on top of legislative updates. 

05-23
33:19

How Becoming an Accredited Organization will Help you Build More Partnerships and Increase Referrals

Brett Ringold, VP of A Long Term Companion, and Gary Bachrach,  Executive Director of Business Development of Home Care Services at the Joint Commission, discuss the importance of accreditation in post-acute care and how it can set businesses up for success with referrals and partnerships. 

05-16
40:05

Key Leadership Skills That Can Make or Break a Post-Acute Care Business

Emily Isbell, CEO at Emily Isbell & Company, shares the skills that post-acute care leaders need to develop, and how they can set their businesses up for success. 

05-02
43:05

How the Social Determinants of Health Can Help Post-Acute Care Businesses Overcome Workforce Shortages

Lindsay Schwartz, Founder & Principal of Workforce and Quality Innovations discusses how the social determinants of health impact employees, and what benefits organizations should focus on to improve their culture.  

04-18
24:51

How to Improve Interview Show-Up Rates & Get More Employees to Their First Shift

 Chris Bowker and Bryan White, Co-Founders of PreIntent, share their strategies to improve engagement during the hiring process  and some of the data and strategies that have made their clients so successful. 

01-30
50:28

How to Create a Content Marketing Strategy That Helps You Grow Your Post-Acute Care Business

Marissa Snook (President & CEO of corecubed) and Anthony Kelker (Search Marketing Specialist at corecubed) discuss the importance of content marketing, how post-acute care businesses can continue to make it a priority, and its impact on search engine optimization (SEO). 

01-17
42:12

What Providers Need to Know About the Hospice Quality Reporting Program

Dr. Jennifer Kennedy, Vice President of Quality & Standards at CHAP, discusses what CMS's Hospice Quality Reporting Program (HQRP) means for the care continuum as a whole, and the most important things for providers to be aware of.  

12-20
35:31

How to Navigate Social Media Marketing in Home-Based Care

Nick Bonitatibus, Owner and Founder of the Digital Champions, discusses the unique challenges of using social media as a marketing tool in home-based care, and common mistakes agency owners are making with their digital presence. 

12-06
57:00

The State of Training in 2022

During a 10-minute online survey, agencies were asked to share more about their challenges, successes, and future goals around their employee training programs. Linda Leekley, Chief Clinical Officer, and Todd Austin, President of HCP,  recently shared the insights we gained and their advice for the future. If you'd like your own copy of the report, go to https://www.homecarepulse.com/2022-state-of-training-report/. 

11-21
01:00:23

5 Steps to Exit Daily Operations at Your Agency

Jessica Nobles, Executive Director of Home Care Ops, breaks down her five-step system for taking a step back from daily operations, and what agency owners can do to save more time in their schedule. 

11-08
55:14

The Top 5 Challenges the Care Industry is Facing—And How Agencies Can Respond

Kristen Wheeler, Executive Director of Private Duty at NAHC, identifies five critical issues affecting the industry right now and what providers can do to advocate for change.

10-25
45:50

How to Prepare Your Staff For OASIS-E Upgrades

Wendie Colvin, Senior Clinical Content Writer at HCP, answers all your questions about OASIS-E, and shares how agencies can prepare their staff for these new regulatory updates in 2023.

10-10
39:08

The Truth About Diversity, Equity, and Inclusion—And What Agencies Should Be Doing Differently

 Josie and Ron Ross of Avant HR Solutions share how the home-based care industry can truly invest in DEIB (Diversity, Equity, Inclusion, and Belonging) initiatives, and some of the most important first steps agency owners can take. 

09-26
39:56

How Training Has Changed Over the Last 20 Years, With New Hosts Linda Leekley and Amanda Sternklar

As we dive into Season 3 of Vision: The Care Leaders' Podcast, new hosts, Linda Leekley and Amanda Sternklar, discuss how training has evolved over the last 20 years and what care providers need to focus on to provide long-term support for industry professionals.

09-09
35:56

How to Build the Right Environment for Client Referral Growth

Melanie Stover, Owner of Home Care Sales, shares everything you need to know about referral sources to set your agency up for success. She answers how to communicate with referral sources, how to promote transparency, and how to engage/empower marketers in your organization.

08-16
27:51

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