Voices from The Bench

Many labs outsource something. Designs, milling, or printing to ease the workflow and be able to do more work efficiently. But what about case entry and billing? Sometimes people put their best employees in those departments to make sure everything comes in correctly and more importantly gets invoices correctly. But it's never anything that a lab could outsource... until now. This week we meet Randy Berry and Jessica Wallen who says they can handle all of our incoming and outgoing work for a fraction of the cost of what you pay someone to do it. Randy and Jessica worked in a lab and struggled with case entry. Even in their smallish lab. Randy has run many large labs and saw that no matter what size, this was a bottleneck in any lab. It was Jessica that said there should be a better way. They started Certaineed Consulting (https://www.certainteed-consulting.com/), where they have a team of remote people that will do everything you are currently doing with your incoming and outgoing work. They talk about where the idea came from, how they set it up for each individual labs, how they overcame all the questions you have about it, and how it can help you find more technicians that are already in your lab. Listen to John Wilson from Sunrise Dental Lab (https://www.sunrisedentallaboratory.com/index.php) and take your own lab to the next level by getting in on some of Ivoclar's End of the Year deals (https://www.ivoclar.com/en_us/campaigns/ivoclar-equipment-promotions-2024?utm_source=website&utm_medium=content_tile&utm_campaign=equipment_promo) on equipment. If you are looking for your first or looking to expand your capabilities, Ivoclar (https://www.ivoclar.com/en_us) has just what you need at a time where it's best to invest. Head over to Ivolcar.com or contact your local rep for all the deals today. Don't let the new year come thinking you should have bettered your lab. Special Guests: Jessica Wallen and Randall Berry.

Join the GOLDEN BENCH CLUB! All you have to do is leave us a 5-star review and comment on the Apple Podcast app (or any other app and email us a screen shot) and we will read your review on the podcast and welcome you to the Golden Bench Club. This super elite club is only for the best of the best Photogrammetry is not new to dental. Years ago Kamil Zborowski brought the first units to the United States and even that first case worked perfectly. Growing up in labs, Kamil got into technology very early and was fascinated by the workflow. Not knowing removables, photogrammetry was his entrance to full arch implant workflows. Kamil comes on to talk about the history of the cameras starting with PIC (https://www.picdental.com/) and iCAM (https://imetric4d.com/), how and why the system works, integrating it with your 3shape (https://www.3shape.com/en) or exocad (https://exocad.com/), and how to go about getting into getting your own camera. Kamil now owns WTI Dental Concepts (https://wtidental.com/) and can help any lab or practice make the move to a more digital workflow. Tupel 3D Implant Marker: https://tupel3dinfo.com/ Listen to John Wilson from Sunrise Dental Lab (https://www.sunrisedentallaboratory.com/index.php) and take your own lab to the next level by getting in on some of Ivoclar's End of the Year deals (https://www.ivoclar.com/en_us/campaigns/ivoclar-equipment-promotions-2024?utm_source=website&utm_medium=content_tile&utm_campaign=equipment_promo) on equipment. If you are looking for your first or looking to expand your capabilities, Ivoclar (https://www.ivoclar.com/en_us) has just what you need at a time where it's best to invest. Head over to Ivolcar.com or contact your local rep for all the deals today. Don't let the new year come thinking you should have bettered your lab. Special Guest: Kamil Zborowski.

Come find Elvis and Barb in 2025! Vision 21 at Caesar's Palace in Las Vegas - January 16-18 (https://www.nadl.org/vision-21) Cal Lab Meeting at the Swissôtel in Chicago February 20-21 (https://cal-lab.org/) LMT Lab Day Chicago in the IVOCLAR BALLROOM - February 20-22 (https://cal-lab.org/) IDS 2025 in the EXOCAD booth in Cologne, Germany - March 25-29 (https://www.english.ids-cologne.de/?_gl=1*10atn6b*_ga*NzI2NTMzNjguMTcyOTQ0NDMzMA..*_ga_F5WGQ8B9S7*MTcyOTk4ODM5Ny4zLjEuMTcyOTk4ODg5Mi42MC4wLjA.) If there is one dental lab in the United States that probably every single dentist in the US has heard of (and probably used at least once), it's Glidewell Dental Labs (https://glidewelldental.com/) in Newport Beach, California. For over 50 years, it has been run by the guy with his name on the building, but about 3 years ago, a new CEO was announced and everyone said Stephenie who? This week we get to know Stephenie Goddard and her history with Glidewell. Starting 18 years ago to run their HR department, she has seen Glidewell go from 1,100 employees to 5,000. She has seen the technology explode and the industry changing Bruxzir enter the field. Just wait until she talks about how she found out that she was going to be the CEO. Stephenie talks about the importance of culture, leadership training, and making sure she doesn't spend too much time "sweating the small stuff". Listen to John Wilson from Sunrise Dental Lab (https://www.sunrisedentallaboratory.com/index.php) and take your own lab to the next level by getting in on some of Ivoclar's End of the Year deals (https://www.ivoclar.com/en_us/campaigns/ivoclar-equipment-promotions-2024?utm_source=website&utm_medium=content_tile&utm_campaign=equipment_promo) on equipment. If you are looking for your first or looking to expand your capabilities, Ivoclar (https://www.ivoclar.com/en_us) has just what you need at a time where it's best to invest. Head over to Ivolcar.com or contact your local rep for all the deals today. Don't let the new year come thinking you should have bettered your lab. Special Guest: Stephenie Goddard.

Join the GOLDEN BENCH CLUB! All you have to do is leave us a 5-star review and comment on the Apple Podcast app (or any other app and email us a screen shot) and we will read your review on the podcast and welcome you to the Golden Bench Club. This super elite club is only for the best of the best Have you ever looked at crappy impressions or work and said to yourself, I could do better than this. That is exactly what this week's guest did. After working in a lab for an ex-father-in-law, Dr. Timothy Royer started doing all-on-xs in an in-office lab. Seeing all the bad he was getting, he was determined to become a dentist and do it better. After getting his Masters and then doctorate, Dr. Royer now owns Elite Dentures (https://elitedentures.net/) in Nederland, Texas where he is helping patients on their own journey through completely restoring their mouth and providing excellent care along the way. Listen to John Wilson from Sunrise Dental Lab (https://www.sunrisedentallaboratory.com/index.php) and take your own lab to the next level by getting in on some of Ivoclar's End of the Year deals (https://www.ivoclar.com/en_us/campaigns/ivoclar-equipment-promotions-2024?utm_source=website&utm_medium=content_tile&utm_campaign=equipment_promo) on equipment. If you are looking for your first or looking to expand your capabilities, Ivoclar (https://www.ivoclar.com/en_us) has just what you need at a time where it's best to invest. Head over to Ivolcar.com or contact your local rep for all the deals today. Don't let the new year come thinking you should have bettered your lab. Special Guest: Dr. Timothy Royer.

To run a successful company you need a good range of quality products and stellar people to help promote and train. Well that is who we found out is behind the company Aidite North America (https://www.aidite.com). Tom Heusing is the General Manager, Bob Hadley is the National Sales Manager, and Erica DiManna is the Marketing Manager. Together they talk about their previous employment together, finding their way back working together again, all about Aidite and Aidite North America, and why having the right people and the right partners is their key to their growth and success. Be sure to follow them everywhere at: Sign up for the Aidite Pulse monthly newsletter here: https://bit.ly/aiditepulse Aidite website: https://www.aidite.com Facebook: https://www.facebook.com/AiditeNorthAmerica LinkedIn: https://www.linkedin.com/company/aidite-north-america/ Instagram: https://www.instagram.com/aiditenorthamerica/ YouTube: https://www.youtube.com/@AiditeNorthAmerica If you are in the market for purchasing a new milling machine or a furnace, Voices From the Bench invites you to connect with an Ivoclar (https://www.ivoclar.com/en_us) sales associates. They have several great deals and financing options now available for you to take advantage of. These robust and dependable machines were designed to make your laboratory more efficient and profitable. They are work horses when it comes to processing IPS e.max lithium disilicate (https://www.ivoclar.com/en_us/products/metal-free-ceramics/ips-e.max-press-lab) and the amazing Prime Zirconia (https://www.ivoclar.com/en_us/products/digital-processes/prime-zirconia). The PM7 mill (https://www.ivoclar.com/en_us/products/digital-equipment/programill-pm7) also allows you to do digital dentures with their game changing Ivotion puck (https://www.ivoclar.com/en_us/products/digital-processes/ivotion). Head over to ivoclar.com (https://www.ivoclar.com/en_us), voicesfromthebench.com/ivoclar, or call them at 1-800-533-6825. Special Guests: Bob Hadley, Erica DiManna, and Tom Heusing.

Due to power outages and flooding from the hurricane, many of our lab friends are in need of help. The amazing Shawn Nowak of Nowak Dental Supplies (https://www.nowakdental.com/) has started a GO FUND ME to help those in need. Please consider giving what you can to help! https://www.gofundme.com/f/rebuilding-dental-labs-after-hurricane-helene?lang=enUS&utmcampaign=fpsharesheet&utmcontent=amp8c&utmmedium=customer&utm_source=facebook When a dental technician reached out to the podcast and recommended a dentist as a guest, we figured they worked together. But when we found that they don't and this dentist just does amazing restorations for patient's that can't usually afford them, we knew it would be a great episode. Dr. Ben Kellum went to dental school not really knowing what he was getting into. It was there that he learned to really like implants and took an opportunity to run a residency program doing implants and full arch for drug rehab patients. It was there that he learned that doing the lab work himself allowed him to keep the cost down and pass that along to the patients. Now, him and a partner own Transcend Dental Clinic (https://www.facebook.com/profile.php?id=100087041301281) in Huntsville, Alabama doing pretty much the same thing. Thanks to the help of donations and vendors believing in what they are doing, they are able to offer complex and quality treatments to patients that usually can't afford complex and quality treatments. If you are in the market for purchasing a new milling machine or a furnace, Voices From the Bench invites you to connect with an Ivoclar (https://www.ivoclar.com/en_us) sales associates. They have several great deals and financing options now available for you to take advantage of. These robust and dependable machines were designed to make your laboratory more efficient and profitable. They are work horses when it comes to processing IPS e.max lithium disilicate (https://www.ivoclar.com/en_us/products/metal-free-ceramics/ips-e.max-press-lab) and the amazing Prime Zirconia (https://www.ivoclar.com/en_us/products/digital-processes/prime-zirconia). The PM7 mill (https://www.ivoclar.com/en_us/products/digital-equipment/programill-pm7) also allows you to do digital dentures with their game changing Ivotion puck (https://www.ivoclar.com/en_us/products/digital-processes/ivotion). Head over to ivoclar.com (https://www.ivoclar.com/en_us), voicesfromthebench.com/ivoclar, or call them at 1-800-533-6825. Special Guest: Dr. Ben Kellum.

Join the GOLDEN BENCH CLUB! All you have to do is leave us a 5-star review and comment on the Apple Podcast app (or any other app and email us a screen shot) and we will read your review on the podcast and welcome you to the Golden Bench Club. This super elite club is only for the best of the best When you think of companies that have changed dentistry for the better, Ivoclar (https://www.ivoclar.com/en_us) is always on that list. From the world’s first pressed ceramic to emax (https://www.ivoclar.com/makeitemax), from heat injected acrylics to milled dentures, Ivoclar has been innovating and making teeth better. This week Elvis and Barb talk to their VP of Product Marketing for North America Don Bell. Don was on the podcast almost 4 years ago and comes on to update us on what's been happing with the company. He talks about coming out of covid, learning from customer feedback, the evolution of dentures and the upcoming Ivotion print, living in the age of digital treatment planning through communication and collaboration, Ivoclar Academy (https://www.ivoclar.com/en_us/academy/training-center), and end of the year promotions. If you are in the market for purchasing a new milling machine or a furnace, Voices From the Bench invites you to connect with an Ivoclar (https://www.ivoclar.com/en_us) sales associates. They have several great deals and financing options now available for you to take advantage of. These robust and dependable machines were designed to make your laboratory more efficient and profitable. They are work horses when it comes to processing IPS e.max lithium disilicate (https://www.ivoclar.com/en_us/products/metal-free-ceramics/ips-e.max-press-lab) and the amazing Prime Zirconia (https://www.ivoclar.com/en_us/products/digital-processes/prime-zirconia). The PM7 mill (https://www.ivoclar.com/en_us/products/digital-equipment/programill-pm7) also allows you to do digital dentures with their game changing Ivotion puck (https://www.ivoclar.com/en_us/products/digital-processes/ivotion). Head over to ivoclar.com (https://www.ivoclar.com/en_us), voicesfromthebench.com/ivoclar, or call them at 1-800-533-6825. Special Guest: Don Bell.

Join the GOLDEN BENCH CLUB! All you have to do is leave us a 5-star review and comment on the Apple Podcast app (or any other app and email us a screen shot) and we will read your review on the podcast and welcome you to the Golden Bench Club. This super elite club is only for the best of the best We love Denturist and all they do to help patients and the ever-growing edentulous population. So imagine how excited Elvis and Barb were when they got to talk to Jade Connors from Alberta Canada. Jade owns Pearl Denture & Implant Centre (https://www.pearldenture.com/) and talks all about the journey leading up to it. You see, Jade is a millennial and openly talks about the mental struggles she had to overcome to find her love of dental. Starting with Art, she was afraid of going "corporate" so she looked at dental. Not liking authority, she went into dental lab technology and earned her RDT from Nait Polytechnic (https://www.nait.ca/nait/home). It was then she decided to go back to school and become a denturist and the rest is history. The Anxious Generation: How the Great Rewiring of Childhood Is Causing an Epidemic of Mental Illness https://www.anxiousgeneration.com/book See Jade at the National Denturist Association Oct 2-4 in Las Vegas: https://nationaldenturist.com/2024annualconference/ If you are in the market for purchasing a new milling machine or a furnace, Voices From the Bench invites you to connect with an Ivoclar (https://www.ivoclar.com/en_us) sales associates. They have several great deals and financing options now available for you to take advantage of. These robust and dependable machines were designed to make your laboratory more efficient and profitable. They are work horses when it comes to processing IPS e.max lithium disilicate (https://www.ivoclar.com/en_us/products/metal-free-ceramics/ips-e.max-press-lab) and the amazing Prime Zirconia (https://www.ivoclar.com/en_us/products/digital-processes/prime-zirconia). The PM7 mill (https://www.ivoclar.com/en_us/products/digital-equipment/programill-pm7) also allows you to do digital dentures with their game changing Ivotion puck (https://www.ivoclar.com/en_us/products/digital-processes/ivotion). Head over to ivoclar.com (https://www.ivoclar.com/en_us), voicesfromthebench.com/ivoclar, or call them at 1-800-533-6825. Special Guest: Jade Connors, DD, RDT.

Thank you to everyone that donated to our Race for the Future 10 triathlon. This was the biggest one yet in terms of money brought in. All of this money goes right back in to our industry and remember you can give all year long! https://dentallabfoundation.org/ Sometimes the business part of the lab is not the most exciting. But honestly, it's super important for everyone to understand in order for a lab (or any business) to be successful. The thinking that more units equal more profit is just not true. The one to help your lab is David Lesh from 8&9 Consulting (https://www.8and9consulting.com/). David is back on for a third time and now he is sharing the secrets of the financials that labs need to be profitable. David emphasizes that if you're not growing profitable sales, you're merely exhausting your resources without reaping the rewards. He also shares practical tips on how to reduce COGS and set key performance indicators (KPIs) to track and improve financial performance and a unique approach to setting prices based on turnaround times, which can significantly increase the average selling price and overall profitability. A lot of financial terms are used, so luckily David takes the time to explain to Elvis like a 3rd grader. Get the Dental Lab Growth Calculator TODAY: https://www.8and9consulting.com/contact-us If you are in the market for purchasing a new milling machine or a furnace, Voices From the Bench invites you to connect with an Ivoclar (https://www.ivoclar.com/en_us) sales associates. They have several great deals and financing options now available for you to take advantage of. These robust and dependable machines were designed to make your laboratory more efficient and profitable. They are work horses when it comes to processing IPS e.max lithium disilicate (https://www.ivoclar.com/en_us/products/metal-free-ceramics/ips-e.max-press-lab) and the amazing Prime Zirconia (https://www.ivoclar.com/en_us/products/digital-processes/prime-zirconia). The PM7 mill (https://www.ivoclar.com/en_us/products/digital-equipment/programill-pm7) also allows you to do digital dentures with their game changing Ivotion puck (https://www.ivoclar.com/en_us/products/digital-processes/ivotion). Head over to ivoclar.com (https://www.ivoclar.com/en_us), voicesfromthebench.com/ivoclar, or call them at 1-800-533-6825. Special Guest: David Lesh.

SHIRTS ARE BACK! *Elvis & Barbara are excited to release two new shirts (along with long sleeves and hoodies) to get ready for fall! This time we have two designs, one for removable techs and one for fixed. “Just say no to brushing”- idea and the denture is from Brittany Mitchell: https://www.bonfire.com/shirt-for-removable-techs/ “Don’t pull out” features art work from Charlie Barbour at CIMBdesign: (https://www.redbubble.com/people/cimbdesign/shop?asc=u). https://www.bonfire.com/shirt-for-fixed-techs/ You should be able to both shirts in your cart if you want both…. And this time the podcast logo is on the back! Just a reminder that 100% of the profits get donated to the Foundation For Dental Laboratory Technology (https://dentallabfoundation.org/). Sale ends September 14th. On September 11th in Fort Worth, Texas, the 10th annual Race For the Future (https://dentallabfoundation.org/news-events/race-for-the-future/) will take place to raise money for the Foundation For Dental Laboratory Technology (https://dentallabfoundation.org/). Barb is doing her 9th solo race and Elvis is teaming up with Mark Williamson and Bobby Kenney to form The Abutments. Go to dentallabfoundation.org and click on the DONATE TODAY button. There you need to log in or create an account. Then select “Race for the Future” and enter the name of either Barb Warner or the Abutments, then the amount you want to donate: https://fdlt.memberclicks.net/donor-form This week we talk to Charlie Barbour from the UK. Charlie comes on to talk about how though an engineering program, he found the dental laboratory industry. Getting hired at Bristol Crown (https://www.bristolcrown.com/), a lab-to -lab milling center for the ALS Dental Group (https://als-dental.com/). He starts by loading mills and scanning models, and soon noticed of how many of the crowns looked the same. Pushed by self-learning, Charlie was soon designing crowns in Exocad (https://exocad.com/) and he even started making teeth libraries for other labs in the ALS group. Going back to lab school, he had an assignment of drawing crowns and a new passion started. Now Charlie is taking his art to the next level by creating detailed and brightly colored pieces that include not only crowns, but implants, abutments, full arches, dentures, and so much more. Check out his art and get yourself a few prints: https://www.redbubble.com/people/cimbdesign/shop?asc=u Introducing Ivotion Digital Dentures (https://www.ivoclar.com/en_us/products/digital-processes/ivotion) from Ivoclar (https://www.ivoclar.com/en_us) – Experience unparalleled precision and efficiency with Ivoclar‘s state-of-the-art digital denture workflow. Ivotion is available in their patent pending monolithic disc that combines denture base and tooth materials in one seamless puck. Or if you lab needs more flexibility, Ivotion is also available as stand-alone discs - Ivotion Base, Dent and Dent Multi all in 98mm width to fit your favorite milling machine. With Ivotion you can streamline your lab’s processes, reduce production time, and enhance patient satisfaction. Elevate your lab's capabilities with Ivotion Digital Dentures – where innovation meets perfection. Discover the future of dentures today with Ivoclar." Thanks for your continued support of the podcast Ivoclar. Join the GOLDEN BENCH CLUB! All you have to do is leave us a 5-star review and comment on the Apple Podcast app (or any other app and email us a screen shot) and we will read your review on the podcast and welcome you to the Golden Bench Club. This super elite club is only for the best of the best Special Guest: Charles Barbour.

SHIRTS ARE BACK! *Elvis & Barbara are excited to release two new shirts (along with long sleeves and hoodies) to get ready for fall! This time we have two designs, one for removable techs and one for fixed. “Just say no to brushing”- idea and the denture is from Brittany Mitchell: https://www.bonfire.com/shirt-for-removable-techs/ “Don’t pull out” features art work from Charlie Barbour at CIMBdesign: (https://www.redbubble.com/people/cimbdesign/shop?asc=u). https://www.bonfire.com/shirt-for-fixed-techs/ You should be able to both shirts in your cart if you want both…. And this time the podcast logo is on the back! Just a reminder that 100% of the profits get donated to the Foundation For Dental Laboratory Technology (https://dentallabfoundation.org/). *Sale ends September 14th. On September 11th in Fort Worth, Texas, the 10th annual Race For the Future (https://dentallabfoundation.org/news-events/race-for-the-future/) will take place to raise money for the Foundation For Dental Laboratory Technology (https://dentallabfoundation.org/). Barb is doing her 9th solo race and Elvis is teaming up with Mark Williamson and Bobby Kenney to form The Abutments. Go to dentallabfoundation.org and click on the DONATE TODAY button. There you need to log in or create an account. Then select “Race for the Future” and enter the name of either Barb Warner or the Abutments, then the amount you want to donate. Join the Race: https://fdlt.memberclicks.net/donor-form Meet Jamie Stover. If you spend any time at dental shows or just around the industry in general, you have probably crossed paths with Jamie before. You see, Jamie started in the industry back in 1998 after a suggestion from his dentist brother. After finding his way into a dental lab, Jamie has been a delivery driver, model room technician, ceramist, and so much more. It wasn't long before he was manager and even Operations Manager. While he was moving the lab from analog to digital, Jamie found the Carbon Printer (https://www.carbon3d.com/) and discovered something great. He now works for them as Senior Manager of Application Strategy and Integration. What does that mean? Well, we had to ask too. Turns out Jamie gets to help any lab with a Carbon printer with any question or issue the lab has. Even if it isn't related to the Carbon Printer. How cool is that? He's also the current Chair of The National Board for Certification (https://nbccert.org/homepage.cfm) in Dental Laboratory Technology and talks about the importance of getting your certification and giving back to the industry. Introducing Ivotion Digital Dentures (https://www.ivoclar.com/en_us/products/digital-processes/ivotion) from Ivoclar (https://www.ivoclar.com/en_us) – Experience unparalleled precision and efficiency with Ivoclar‘s state-of-the-art digital denture workflow. Ivotion is available in their patent pending monolithic disc that combines denture base and tooth materials in one seamless puck. Or if you lab needs more flexibility, Ivotion is also available as stand-alone discs - Ivotion Base, Dent and Dent Multi all in 98mm width to fit your favorite milling machine. With Ivotion you can streamline your lab’s processes, reduce production time, and enhance patient satisfaction. Elevate your lab's capabilities with Ivotion Digital Dentures – where innovation meets perfection. Discover the future of dentures today with Ivoclar." Thanks for your continued support of the podcast Ivoclar. Join the GOLDEN BENCH CLUB! All you have to do is leave us a 5-star review and comment on the Apple Podcast app (or any other app and email us a screen shot) and we will read your review on the podcast and welcome you to the Golden Bench Club. This super elite club is only for the best of the best. Special Guest: Jamie Stover CDT.

Join the GOLDEN BENCH CLUB! All you have to do is leave us a 5-star review and comment on the Apple Podcast app (or any other app and email us a screen shot) and we will read your review on the podcast and welcome you to the Golden Bench Club. This super elite club is only for the best of the best. We all know the minute we remake something in the lab, the profit is gone. We just accept it and do our best to not have any remakes. But ALSO, a lot of it is not our fault and to keep a dentist happy, we eat it and do the remake anyway. What if there was a way to warranty everything the lab does for 5 years? I mean EVERYTHING..... even removables. Not only does that make your lab more attractive to dental offices, just think how easier it would be if every remake was a simple "okay" because you knew you would be paid for the remakes. Well, enter Quantum Health Holdings (https://quantumhh.com/). Less than a year ago, Jack Manno and Kim Solomon met insurance and warranty expert Max Zanan. Max has been working in the auto insurance area for a while and now he provides the service to dentist warranting their work. Jack and Kim thought it would be perfect for dental labs. Learn how you can provide a service to dental offices that most labs can't (or don't) offer, all while building good wealth for either retirement or to reinvest back into your lab. Check it all out at: dentalprotectiongroup.com/dentallabs.html Introducing Ivotion Digital Dentures (https://www.ivoclar.com/en_us/products/digital-processes/ivotion) from Ivoclar (https://www.ivoclar.com/en_us) – Experience unparalleled precision and efficiency with Ivoclar‘s state-of-the-art digital denture workflow. Ivotion is available in their patent pending monolithic disc that combines denture base and tooth materials in one seamless puck. Or if you lab needs more flexibility, Ivotion is also available as stand-alone discs - Ivotion Base, Dent and Dent Multi all in 98mm width to fit your favorite milling machine. With Ivotion you can streamline your lab’s processes, reduce production time, and enhance patient satisfaction. Elevate your lab's capabilities with Ivotion Digital Dentures – where innovation meets perfection. Discover the future of dentures today with Ivoclar." Thanks for your continued support of the podcast Ivoclar. Special Guests: Jack Manno , Kim Solomon, and Max Zanan.

Join the GOLDEN BENCH CLUB! All you have to do is leave us a 5-star review and comment on the Apple Podcast app (or any other app and email us a screen shot) and we will read your review on the podcast and welcome you to the Golden Bench Club. This super elite club is only for the best of the best. We spend a lot of time in our lab doing repetitive tasks that let's all agree, no one really enjoys doing. File organization, nesting, adding pins and supports... the list goes on. Kris Wouters has a long history in the 3D printing industry. After joining OQTON and working on automation strategies, Kris and the rest of the dental division started their own company to focus on the dental lab industry. They started OQCAM (https://oqcam.com/) to help labs streamline and simplify their digital workflow. Kris talks about his history, the history of the company, some great examples on how OQCAM can work in a lab, and how it's scalable to work with labs of all sizes. Introducing Ivotion Digital Dentures (https://www.ivoclar.com/en_us/products/digital-processes/ivotion) from Ivoclar (https://www.ivoclar.com/en_us) – Experience unparalleled precision and efficiency with Ivoclar‘s state-of-the-art digital denture workflow. Ivotion is available in their patent pending monolithic disc that combines denture base and tooth materials in one seamless puck. Or if you lab needs more flexibility, Ivotion is also available as stand-alone discs - Ivotion Base, Dent and Dent Multi all in 98mm width to fit your favorite milling machine. With Ivotion you can streamline your lab’s processes, reduce production time, and enhance patient satisfaction. Elevate your lab's capabilities with Ivotion Digital Dentures – where innovation meets perfection. Discover the future of dentures today with Ivoclar." Thanks for your continued support of the podcast Ivoclar. Special Guest: Kris Wouters.

On September 11th in Fort Worth, Texas, the 10th annual Race For the Future (https://dentallabfoundation.org/news-events/race-for-the-future/) will take place to raise money for the Foundation For Dental Laboratory Technology (https://dentallabfoundation.org/). Barb is doing her 9th solo race and Elvis is teaming up with Mark Williamson and Bobby Kenney to form The Abutments. Go to dentallabfoundation.org and click on the DONATE TODAY button. There you need to log in or create an account. Then select “Race for the Future” and enter the name of either Barb Warner or the Abutments, then the amount you want to donate. Join the Race: https://fdlt.memberclicks.net/donor-form DONATE TODAY: https://fortworth.californiatriathlon.org/Race/Register/?raceId=99407 Before we get into this week's episode, Elvis and Barb want to give a big THANKS to Jensen Dental for hosting us at this year’s Florida Dental Laboratory Association Symposium. A great meeting with a great company. Go show them some love and get some MIYO. First up we talk to two legends in our industry, Dany Sakr and Nick Azzara. Nick talks about what he is doing with a DSO group and reminisces about his time working with Dany. Dany talks about his journey from Lebanon to the US to learn dental technology in the early 80s, getting into digital early in it's existence, opening Sakr Dental Arts (https://sakrdentalarts.com/), and how they keep their lab relevant about just making crowns. Then we meet for the first time Ifet Ahmeti. Ifet learned the craft in Albania in 2009. Since then she has been in Switzerland to learn quality, Indiana to learn removables, and then opened her own in-office lab in Philadelphia. She has since moved to Tampa, Florida and opened another lab, Dentart Dental Studio (https://www.facebook.com/profile.php?id=100063693726196). Ifet talks about managing clients when you are a solo technician, the importance of using the best materials, and why seeing patients allows you do make the best restoration. Then we wrap up all of the FDLA with past podcast guest, Whitney Coutney. Whitney has had a great journey from assistant to in-office tech in Kentucky, to full arch designer in Florida. In 2022 she wanted to get into education and partnered with Nowak Dental Supplies (https://www.nowakdental.com/) to on-board and teach labs the digital workflow. Whitney talks about how she handles labs doing a "software switch", helping technicians learn practical uses of either 3shape or exocad, and how she keeps up on the ever-evolving technology. *NOTE - Since recording with Whitney, she had taken a position back at Midwest Dental Arts (https://www.midwestdentalarts.com/) doing what she loves best. If you are interested in getting into education and doing what Whitney did, reach out to Nowak Dental Supplies as they are looking for someone with the same passion for teaching. Head to a Nowak Invitational near you! (https://mailchi.mp/d4f3e2034073/save-the-dates-nowak-invitational-coming-to-four-cities?fbclid=IwY2xjawEkf2NleHRuA2FlbQIxMQABHTRpBOBR7w3Yq7XXSZiJ-R0ikwMPxl9ZkvG8TK7x1Vpf-8EE0pQt5llouA_aem_3fKDgyRzWxpoJvtS5L3n_Q) Introducing Ivotion Digital Dentures (https://www.ivoclar.com/en_us/products/digital-processes/ivotion) from Ivoclar (https://www.ivoclar.com/en_us) – Experience unparalleled precision and efficiency with Ivoclar‘s state-of-the-art digital denture workflow. Ivotion is available in their patent pending monolithic disc that combines denture base and tooth materials in one seamless puck. Or if you lab needs more flexibility, Ivotion is also available as stand-alone discs - Ivotion Base, Dent and Dent Multi all in 98mm width to fit your favorite milling machine. With Ivotion you can streamline your lab’s processes, reduce production time, and enhance patient satisfaction. Elevate your lab's capabilities with Ivotion Digital Dentures – where innovation meets perfection. Discover the future of dentures today with Ivoclar." Thanks for your continued support of the podcast Ivoclar. Join the GOLDEN BENCH CLUB! All you have to do is leave us a 5-star review and comment on the Apple Podcast app (or any other app and email us a screen shot) and we will read your review on the podcast and welcome you to the Golden Bench Club. This super elite club is only for the best of the best. Special Guests: Dany Sakr, Ifet Ahmeti, Nick Azzara, and Whitney Courtney.

Elvis and Barb are back again this week recording wonderful people at the Jensen Dental (https://jensendental.com/) booth at the Florida Dental Laboratory Association (https://www.fdla.net/) Symposium. THANK YOU JENSEN! (go get MIYO) First up is MIYO (https://miyoworld.com/) expert, teacher, guru Terry McQuiston. Terry talks about his dental journey that eventually landed him at Jensen Dental teaching everyone the wonders of this amazing liquid ceramic. His role now is onboarding labs and making sure they have their "ah ha" moment and not become "missing in action". Then we meet the new VP of Global Sales for Argen (https://argen.com/), Juston Gates. Juston is new to not only Argen, but also our industry. He talks about where he came from, how it compares to our profession, and some exciting things that Argen has just released. We wrap up the episode with everyone's favorite person to see at a dental show (and if you don't know her, go be her friend), Nina Rapuano. Nina talks about joining Jensen Dental as her first "adult job", why she loves the people and culture, and giving back every year and swimming during the Race For the Future (https://dentallabfoundation.org/news-events/race-for-the-future/). Introducing Ivotion Digital Dentures (https://www.ivoclar.com/en_us/products/digital-processes/ivotion) from Ivoclar (https://www.ivoclar.com/en_us) – Experience unparalleled precision and efficiency with Ivoclar‘s state-of-the-art digital denture workflow. Ivotion is available in their patent pending monolithic disc that combines denture base and tooth materials in one seamless puck. Or if you lab needs more flexibility, Ivotion is also available as stand-alone discs - Ivotion Base, Dent and Dent Multi all in 98mm width to fit your favorite milling machine. With Ivotion you can streamline your lab’s processes, reduce production time, and enhance patient satisfaction. Elevate your lab's capabilities with Ivotion Digital Dentures – where innovation meets perfection. Discover the future of dentures today with Ivoclar." Thanks for your continued support of the podcast Ivoclar. Join the GOLDEN BENCH CLUB! All you have to do is leave us a 5-star review and comment on the Apple Podcast app (or any other app and email us a screen shot) and we will read your review on the podcast and welcome you to the Golden Bench Club. This super elite club is only for the best of the best. Special Guests: Juston Gates, Nina Rapuano , and Terry McQuiston.