Washington Hospitality Industry Webcast

Listen to our latest webinars, news updates and exclusive industry resources.

Crisis Communications 101: Successful strategies for hospitality companies + people and beyond

Preparing for a crisis is not just an option but a necessity in today's world. Your response to the chaotic emergence of a crisis determines whether you control the situation or let it escalate. Seattle public relations firm Fearey ensures your communication is clear, authoritative, and aligned with ongoing actions. CEO Aaron Blank will show you how to stabilize operations, protect your reputation and engage critical stakeholders with a unified strategy. Preparation is the key to success. This session will offer: Real-world samples of what to do when stuff gets out of control Reveal what you must do during a crisis Five critical steps your organization should take in advance to ensure you're ready for the inevitable issues that can emerge at any moment We say it takes 20 years to build a reputation but less than five seconds to destroy it! Tune in to this webinar and you’ll walk away with actionable steps to fortify your organization and ensure your team is well-prepared for whatever the future may hold. You can find the presentation slides here.  Aaron Blank and Fearey Group are members of the Washington Hospitality Association's Advisory Network. If you are a member of the association, you are entitled to 30-minute consultations with any of our advisors. Reach out to your territory manager for more information. Subscribe to Washington Hospitality Industry Podcast on Soundwise

12-18
01:01:16

Webinar replay: Ask the Business Broker--Buy-sell market update and Q & A with IBA

Are you considering buying or selling a hospitality business? Join us for a market update on the buy-sell activity in the hospitality sector in 2024 and a look ahead to next year. We will cover recent transactions, current buyer demand, the impact of interest rates and tips for preparing your business for sale. IBA is a full-service firm offering professional valuation, marketing, negotiation, and transaction facilitation expertise to owners of privately held companies and family-owned businesses. Subscribe to Washington Hospitality Industry Podcast on Soundwise

12-11
52:13

Why is my insurance increasing every year? How you can best prepare for business insurance renewal

This session will equip you with essential strategies to streamline your renewal process, ensuring comprehensive coverage while optimizing costs. Learn critical considerations, potential pitfalls, and proactive steps to safeguard your business from industry experts. Don’t miss this opportunity to enhance your insurance renewal approach and effectively protect your property and assets. If you would like a copy of the presentation slides, please reach out to Logan Dozier at logand@wahospitality.org. Subscribe to Washington Hospitality Industry Podcast on Soundwise

11-13
50:53

Navigating health insurance: The Hospitality Health Insurance Trust is your competitive advantage

Join speakers Mike Crosetto and John Henry for an insightful webinar that delves into the unique benefits of the Hospitality Health Insurance Trust. We’ll explore how HHI offers comprehensive and competitive health insurance solutions tailored to the hospitality industry and provides enhanced support, flexibility and cost-effectiveness. We will discuss key advantages, including improved employee satisfaction, access to a broader range of services, and the ability to customize benefit packages to meet your team's specific needs. Don’t miss this opportunity to discover how partnering with HHI can elevate your organization and help you retain top talent! If you would like a copy of the slideshow, please email Logan Dozier at logand@wahospitality.org. Subscribe to Washington Hospitality Industry Podcast on Soundwise

11-13
23:26

Webinar replay: Tips for managing tips and streamlining operations

Join Steve Hooper for an exclusive webinar featuring Kevin Eggen, CEO of Hops N Drops, and Brock Lynch, owner of Wooden City in Green Lake. You will gain valuable insights from their extensive experience in the restaurant industry as they discuss the challenges of managing tips across multiple locations and the transformative impact of TipHaus on their businesses. Discover how they have improved operational efficiency, boosted employee satisfaction, and streamlined processes through automation. Don't miss this opportunity to elevate your business. Subscribe to Washington Hospitality Industry Podcast on Soundwise

11-13
48:47

Increasing guest counts and driving traffic for restaurants

Join Rick Braa, Arnold Shain and Washington Hospitality Association President & CEO Anthony Anton for this webinar on increasing traffic to your establishment. Wages are going up around the state. The most effective way to fight the inflationary effect of those wage increases is to drive more traffic to your restaurant to increase guest counts while minimizing price increases. This webinar will provide restaurant operators with fresh ideas and techniques for increasing profitability, including guidance on developing goals and objectives, building a plan and timeline, and holding colleagues accountable to the plan. Rick Braa is CEO of AMP Services, which delivers restaurant accounting solutions and hospitality consulting services that improve your business and professional operations at every level. Arnold Shain is the founder of Restaurant Group, Inc. and is known as an “idea man.” His strong suits are concept development, branding and restaurant “rescues.” Subscribe to Washington Hospitality Industry Podcast on Soundwise

11-13
01:10:05

Lending solutions that get you the capital your business needs with Adesso Capital

The number of small business owners who said they keep coming up short on funds is 66%, making them unable to take their business to the next level. Maybe you applied for ERC funds and are still waiting to get them back to your bank account. Or maybe you’ve received ERC funds, and it’s just not enough to bridge the gap. Or maybe you didn’t qualify for COVID relief at all. Adesso gets it. That’s why they are stepping in to help. Our partner, Adesso Capital, offers lending solutions to help you get the money your business needs. In this lending webinar by Adesso, learn more about different lending options and find solutions that work best for you and your business. You can find the slideshow presentation here: https://wahospitality.org/wp-content/uploads/2024/06/WHA-Lending-Webinar.pdf  Get started with Adesso here: https://www.adessocapital.com/partner/washington-hospitality-association#lending-what-is Subscribe to Washington Hospitality Industry Podcast on Soundwise

06-12
19:07

Beyond the Bill: The impact of tip automation on restaurants' success & employee happiness

Join Steve Hooper, formerly of Ethan Stowell Restaurants, as he discusses tip automation and TipHaus with Patrick Yearout, Ivar's senior innovation & recruitment director. Discover how TipHaus transforms restaurant operations, enhancing employee satisfaction and boosting staff retention by 25% or more through innovative tip management solutions. TipHaus is a leading provider of innovative tip calculation, distribution, and daily tip payments. With over 100,000 employees at TipHaus-utilized restaurants benefiting from our solutions, TipHaus’s comprehensive platform offers restaurants and the service industry transparent, reliable, and efficient tip management. Find the link to our TipHaus page in the presentation slides.  Subscribe to Washington Hospitality Industry Podcast on Soundwise

05-15
48:46

Beyond the Bill: The impact of tip automation on restaurants' success & employee happiness

Steve Hooper, formerly of Ethan Stowell Restaurants, as he discusses tip automation and TipHaus with Patrick Yearout, Ivar's senior innovation & recruitment director. Discover how TipHaus transforms restaurant operations, enhancing employee satisfaction and boosting staff retention by 25% or more through innovative tip management solutions. You can find the presentation slides here: https://wahospitality.org/wp-content/uploads/2024/05/TiphausPresentation.pdf TipHaus is a leading provider of innovative tip calculation, distribution, and daily tip payments. With over 100,000 employees at TipHaus-utilized restaurants benefiting from our solutions, TipHaus’s comprehensive platform offers restaurants and the service industry transparent, reliable, and efficient tip management.Subscribe to Washington Hospitality Industry Podcast on Soundwise

05-15
47:53

Two-minute video: What you need to know May 14

Save the date for this year's Hospitality Conference, check out our Employee Recruitment toolkit in time for summer hiring and register for our crime insurance webinar from My Hospitality Insurance.Subscribe to Washington Hospitality Industry Podcast on Soundwise

05-14
01:52

Key factors impacting the value of a hospitality business at the time of sale

Join Oliver Kotelnikov from IBA at 10 a.m. on May 8. He will discuss how the fair market value of a family business often represents a large portion of an entrepreneur’s financial holdings. Proceeds from the company's eventual sale will become the primary source of funds for retirement, estate planning, or potential future ventures. Yet few business owners clearly know how much their business is worth. Find Oliver's presentation here: https://wahospitality.org/wp-content/uploads/2024/05/Demystifying-the-Revenue-Multiple.pdfSubscribe to Washington Hospitality Industry Podcast on Soundwise

05-09
59:41

Key factors impacting the value of a hospitality business at the time of sale

Join Oliver Kotelnikov from IBA at 10 a.m. on May 8. He will discuss how the fair market value of a family business often represents a large portion of an entrepreneur’s financial holdings. Proceeds from the company's eventual sale will become the primary source of funds for retirement, estate planning, or potential future ventures. Yet few business owners clearly know how much their business is worth. Find Oliver's presentation here.  Subscribe to Washington Hospitality Industry Podcast on Soundwise

05-09
01:00:34

Payment Processing Priorities: The top 3 things to consider when you’re ready to shop

Payment processing is essential to running your business. When you’re ready to start shopping, the options can be overwhelming. In this educational session, the Washington Hospitality Association’s Payment Solutions manager and hospitality expert, Sean McHugh, will review the top three things members must consider. This webinar will prepare you with the right questions and how to protect your business. Check out Sean's slideshow.  Subscribe to Washington Hospitality Industry Podcast on Soundwise

04-24
27:28

Two-minute video: What you need to know, April 16

This week, learn how you can help the King County Council to learn about the challenges that come with a higher minimum wage before the full comes to a full vote. You can also learn about new technology trends in hospitality with the Restaurant Technology Landscape Report 2024 from the National Restaurant Association. Check it out in our members-only section at wahospitality.org. Finally, If you missed our webinar with Catharine Morisset last week, we have you covered. She laid out the rules and what you should include in your job postings. Find the replay in our members-only section of wahospitality.org. And thank you to Payment Solutions, a program of the Washington Hospitality Association, for sponsoring this video.Subscribe to Washington Hospitality Industry Podcast on Soundwise

04-16
01:52

Certified Food Protection Manager and Person in Charge: What's the difference?

The Washington State Department of Health requires a Certified Food Protection Manager in every restaurant and a Person in Charge. They must both be able to Demonstrate Knowledge of the food code. What is the difference? How do you know if your restaurant follows these rules? Join Susan Shelton of the Department of Health to learn more about these positions and ask any questions you may have. Our ServSafe instructor, James Grigsby, will join us to discuss how a ServSafe Manager class can help your employees earn this certification. You can check out the presentation slides here. Subscribe to Washington Hospitality Industry Podcast on Soundwise

04-09
59:49

Two-minute video: What you need to know April 2

Washington's high school ProStart winners, attend our webinar that will discuss the Certified Food Protection Manager requirement in the food code and check out our new members-only section of our website.Subscribe to Washington Hospitality Industry Podcast on Soundwise

04-02
02:15

The Hospitality Profit: P&L management for front and back managers

P&L management is critical at the manager level yet financial training is often little and far between. Please join Rick Braa for a session focused on the most important financial report card in your restaurant. You can find Rick Braa's presentation here. Subscribe to Washington Hospitality Industry Podcast on Soundwise

03-27
01:16:03

Introducing an IRS tax credit specifically for restaurants and bars, with Adesso Capital

Gratuities fuel your business and it’s time you took advantage of the unique tax benefits afforded to you. The FICA Gratuity Credit is a federal tax credit for employers with gratuity-driven employees. This IRS credit allows employers to claim a portion of the FICA taxes paid on employees' gratuities as a credit against their tax liability. On average, restaurants are seeing an IRS credit of $40,000. Find the slideshow here: https://wahospitality.org/wp-content/uploads/2024/03/Gratuity-Tax-Credit-Webinar_-WHA.pdf Subscribe to Washington Hospitality Industry Podcast on Soundwise

03-21
34:21

2-Minute Video: 2024 Legislative Session Recap & Crucial Compliance Updates

Stay informed on the latest developments from the 2024 legislative session and critical compliance issues affecting Washington's hospitality sector. Learn about the key focus areas, including budget adjustments, AI, and gift card redemption. Protect your business from class-action lawsuits by attending our members-only webinar, "Salary Transparency Unveiled: Navigating New Job Posting Policies," on April 3. Plus, discover the newly updated Handbook for Excellent Restaurant Operations, now organized by regulating agencies for easy reference, and access the Lodging Excellence Handbook tailored to the unique needs of the lodging industry. Don't miss these essential updates – visit wahospitality.org for more information and resources. The date of “Salary Transparency Unveiled: Navigating New Job Posting Policies," has changed to April 10. For more information, go to https://wahospitality.org/Subscribe to Washington Hospitality Industry Podcast on Soundwise

03-19
02:03

Two-Minute News You Need To Know: New Egg Laws & Pay Transparency Rules

This video provides crucial updates on new egg legislation and the impact on egg prices. Additionally, uncover the rising class-action lawsuits due to non-compliance with the state's pay transparency requirements for job postings and learn how to avoid hefty penalties. Gain insights from employment attorney Catherine Morisset from Fisher Phillips, who will offer expert advice on navigating these rules in a webinar on April 3, 10 am. Also, find out how your hospitality business can benefit from the FICA Gratuity Credit Tax, with an average credit of $40,000 for restaurants and bars, presented by Adesso Capital on March 20, 10 am. Stay updated on the latest news affecting your business by watching this video. For more information, go to https://wahospitality.org/.Subscribe to Washington Hospitality Industry Podcast on Soundwise

03-06
02:11

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