Waste No Day: A Home Services Motivational Podcast

A podcast devoted to challenging, encouraging, advising, and highlighting the men and women of the home services industry. Whether you are a plumber, electrician, or HVAC technician, you all share the common tension of being both the hero and the villain in the eyes of the customer. Hosts Brian and Nate discuss and interview guests to show how to not only be the hero, but to be rewarded with more than a cape.

Jocko Willink - Where are all the leaders??

Join the Waste No Day! Facebook group: https://bit.ly/3xbqEj0 Follow Waste No Day on YouTube: https://bit.ly/3xlDLhD Jocko Willink is a retired U.S. Navy SEAL officer, leadership consultant, and bestselling author known for his no-nonsense approach to discipline and personal accountability. Today, he shares his insights on leadership, teamwork, and self-discipline through books like Extreme Ownership, his "Jocko Podcast," and motivational speaking engagements.   In this episode, we talked about extreme ownership, daily habits, conflict resolution, building discipline...

11-18
01:13:10

Weldon Long - Turn Initial Resistance and Pricing Objections into Opportunities!

Join the Waste No Day! Facebook group: https://bit.ly/3xbqEj0 Follow Waste No Day on YouTube: https://bit.ly/3xlDLhD Weldon Long is an entrepreneur, contracting business leader, mindset expert, and the bestselling author of “The Power of Consistency.” In 2003, after serving 13 years in prison, Weldon emerged from a homeless shelter as a three-time convicted felon, broke, and facing unemployment. Within five years, he built a contracting company that Inc Magazine ranked among the fastest-growing privately owned businesses in the US.   In this episode, we talked about the consistency principle, emotional selling, price objections, control in presentations...

11-11
01:23:13

Kent Boll - The Sales Process That Took a Trade Business to $20M!

Join the Waste No Day! Facebook group: https://bit.ly/3xbqEj0 Follow Waste No Day on YouTube: https://bit.ly/3xlDLhD Kent Boll is a seasoned business and sales coach with over 20 years of experience specializing in electrical, HVAC and plumbing. He built and scaled a home services company to $20 million in revenue from the ground up and now is a platform partner helping to produce $500 million in total platform revenue, demonstrating his expertise in business growth and operational excellence.   In this episode, we talked about call-by-call management, technician accountability, out-of-field transitioning...

11-04
01:13:11

How Phil Filaski Is Pacing $20 Million in Sales This Year!

Join the Waste No Day! Facebook group: https://bit.ly/3xbqEj0 Follow Waste No Day on YouTube: https://bit.ly/3xlDLhD Phil Filaski is a Sales Supervisor at Lee's Air, Plumbing, Heating, & Roofing, where he has achieved remarkable success, surpassing $15 million in sales this year with an average of $26,000 per sale and a 58% close rate. With over 20 years of technical experience, Phillip combines deep industry knowledge with a consultative sales approach, focusing on listening to customers and addressing objections with confidence. He emphasizes the importance of mindset, discipline, and self-confidence in achieving high performance, both personally and within his team.    In this episode, we talked about sales, communication, addressing objections...

10-28
01:40:29

Jason Walker - Handle Busy Seasons by Refining Your Solid Processes

Join the Waste No Day! Facebook group: https://bit.ly/3xbqEj0 Follow Waste No Day on YouTube: https://bit.ly/3xlDLhD Jason Walker is an HVAC expert with over 15 years of experience, previously serving in law enforcement. He hosts the successful podcast "HVAC Masters of the Hustle," which has been running for six years and focuses on sales training and business growth. As a national trainer and speaker, he has delivered impactful presentations at major industry events, helping others elevate their careers. In this episode, we talked about consistent processes, overcoming fear, changing customer behaviors, disconnecting and recharging as a leader...

10-21
01:12:36

Eddie Wells - Create Instant Credibility to Earn Client Trust on Every Call!

Join the Waste No Day! Facebook group: https://bit.ly/3xbqEj0 Follow Waste No Day on YouTube: https://bit.ly/3xlDLhD   Eddie Wells is a combat veteran who developed leadership skills during his time in the U.S. Army. He worked his way up from an electrician apprentice to a branch manager, leading teams to record revenue and profits. As Vice President of the HVAC division, Eddie has driven business growth through mergers, acquisitions, and market expansion. In this episode, we talked about mental preparation, payment plans, review requests, professional closing...

10-14
01:24:18

How to Prep For Every Call Using the C.L.A.M. Method

Join the Waste No Day! Facebook group: https://bit.ly/3xbqEj0 Follow Waste No Day on YouTube: https://bit.ly/3xlDLhD In this episode, we talked about the CLAM method, doorstep etiquette, mental end zones, customer-first approaches...

10-07
58:58

Jeremy Miner - Ask the Right Questions to Attract More Customers!

Join the Waste No Day! Facebook group: https://bit.ly/3xbqEj0 Follow Waste No Day on YouTube: https://bit.ly/3xlDLhD   Jeremy Miner is the Founder of 7th Level and the N.E.P.Q Sales Methodology. He was ranked as the 45th highest-earning producer globally, consistently earning seven figures annually as a commission-only sales rep. His company, 7th Level, was named the fastest-growing sales training company in the U.S. by Inc. Magazine and recognized globally by Selling Power. Jeremy’s sales techniques are rooted in behavioral science and psychology, and he has contributed to numerous prestigious publications on sales and human behavior. In this episode, we talked about behavioral science in sales, tone and communication, emotional triggers in decision-making...

09-30
01:00:06

Choosing the Right Words and Phrases to Enhance Your Service and Sales Outcomes! with Doug Wyatt

Join the Waste No Day! Facebook group: https://bit.ly/3xbqEj0 Follow Waste No Day on YouTube: https://bit.ly/3xlDLhD Use WNDFreedom2024 to get discounted tickets to Freedom Event 2024 at https://freedomevent.com/ Doug Wyatt is the Founder and CEO of Synergy Learning Systems, a company that delivers the most comprehensive and powerful customized training solutions available today, for both individuals and organizations.  In part 2 of our conversation with Doug, we talked about effective communication, persuasion, sales interactions...

09-23
01:32:36

The #1 Skill Every Technician Needs to Handle Objections Like a Pro! with Doug Wyatt

Join the Waste No Day! Facebook group: https://bit.ly/3xbqEj0 Follow Waste No Day on YouTube: https://bit.ly/3xlDLhD Use WNDFreedom2024 to get discounted tickets to Freedom Event 2024 at https://freedomevent.com/ Doug Wyatt is the Founder and CEO of Synergy Learning Systems, a company that delivers the most comprehensive and powerful customized training solutions available today, for both individuals and organizations.  In this episode, we talked about key processes, communications, customized programs...

09-16
01:18:55

Drive Technician Performance and Profits with Remote Coaching! with Sebastian Jimenez and John Whitfield

Join the Waste No Day! Facebook group: https://bit.ly/3xbqEj0 Follow Waste No Day on YouTube: https://bit.ly/3xlDLhD Use WNDFreedom2024 to get discounted tickets to Freedom Event 2024 at https://freedomevent.com/ Sebastian Jimenez is the CEO of Rilla, a leading speech analytics software tool for outside sales and service. John Whitfield is an expert Rilla user in the home services industry. In this episode, we talked about artificial intelligence, sales coaching, remote coaching, sentiment analysis...

09-09
01:17:06

Boost Plumbing Profits to $3,800 Per Call! With DJ Carty

Join the Waste No Day! Facebook group: https://bit.ly/3xbqEj0 Follow Waste No Day on YouTube: https://bit.ly/3xlDLhD DJ Carty is a seasoned professional in the plumbing industry, with more than 15 years of experience. Today, he works alongside his son at Benjamin Franklin Plumbing in Pleasantville, New Jersey.   In this episode, we talked about plumbing, service calls & appointments, water filtration...

09-02
01:12:53

What EXACTLY to say at the beginning of a sales or service call

Join the Waste No Day! Facebook group: https://bit.ly/3xbqEj0 Follow Waste No Day on YouTube: https://bit.ly/3xlDLhD In this episode, we talked about first impressions, client communication, gratitude...

08-26
01:19:50

Rewire Your Belief Systems for Lasting Success! With Sandy Papavero

Join the Waste No Day! Facebook group: https://bit.ly/3xbqEj0 Follow Waste No Day on YouTube: https://bit.ly/3xlDLhD Sandy Papavero is the Director of Sales and Marketing at CEO Warrior and a business coach for Tony Robbins and Chet Holmes. Known as "The Unparalyzed Perfectionist,” she is a communication consultant who empowers individuals to rethink their reality.    In this episode, we talked about mindset, belief systems, neuroplasticity...

08-19
01:24:03

How to Hack Brain Chemistry to Close More Deals! with Trent Lowenstein

Join the Waste No Day! Facebook group: https://bit.ly/3xbqEj0 Follow Waste No Day on YouTube: https://bit.ly/3xlDLhD Trent Lowenstein is an investor and master trainer at God Mode Sales Training. He has worked as director of strategic partnerships at Nexstar and as the lead coach behind Tommy Mello’s Home Service Freedom program.   In this episode, we talked about neurochemistry, customer interactions, communication and sales strategies...

08-12
01:24:44

The Magic Word to Blow Your Sales up!

Join the Waste No Day! Facebook group: https://bit.ly/3xbqEj0 Follow Waste No Day on YouTube: https://bit.ly/3xlDLhD Learn how you can use your enthusiasm as your secret weapon in closing more deals and becoming the top choice in your industry. In this episode, we also talked about sales performance, presentation strategies, client communication...

08-05
01:01:13

Find Your “Role Model” To Advance Faster In Your Career! With Lawrence Castillo Of Brody Pennell

Join the Waste No Day! Facebook group: https://bit.ly/3xbqEj0 Follow Waste No Day on YouTube: https://bit.ly/3xlDLhD Lawrence Castillo is the President and Operating Partner of Brody Pennell Heating & Air Conditioning, Los Angeles’ most successful HVAC company three years counting.  In this episode, we talked about technician training, service programs, client communication...

07-29
01:20:34

How to Sell $4 Million/year on Maintenance Calls With Amy Cottrill

In this episode of the Waste No Day podcast, we chat with Amy Cottrill, an amazing HVAC technician who made a big switch from social work to find great success in the home services industry. Amy combines sharp sales skills with a real passion for helping clients. Her story shows how teamwork, mentorship, and building real relationships can boost both personal and professional growth. Tune in as we dive into her techniques, insights, and the powerful impact of camaraderie in the trades.

07-22
01:19:52

The Power of Relationships in Building a Successful Service Business with Matt Mihalek

Join the Waste No Day! Facebook group: https://bit.ly/3xbqEj0 Follow Waste No Day on YouTube: https://bit.ly/3xlDLhD   Matt Mihalek is the Nationwide Electrical Director of Apex Service Partners, where he was previously responsible for leading electrical growth in the Atlantic Region. Matt also worked at Service Minds as a Regional Director and at Mister Sparky Florida as a Regional Manager for more than four years.   In this episode, we talked about high performers, service technicians, comfort zones…

07-15
01:12:49

Winning the Room with Effective Public Speaking Strategies - Philip Sessions

Join the Waste No Day! Facebook group: https://bit.ly/3xbqEj0 Follow Waste No Day on YouTube: https://bit.ly/3xlDLhD   Philip Sessions is a public speaking coach at Speaking Sessions, where he helps individuals develop internal communication structures and teaches leadership teams on how to present more effectively. He is also the host of the Speaking Sessions podcast that aims to inspire confidence in everyone’s communication skills, no matter what industry.   In this episode, we talked about public speaking, communication skills, sales...

07-08
01:30:25

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