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Everyone loves dining out but few of us understand the complex lived experience of working in the hospitality and culinary industry.
Tune into "We Have Lived" for true stories from award-winning restaurateurs and various other industry leaders. Hosted by Hassel Aviles, founding director of Not 9 to 5, a nonprofit global leader in hospitality workplace mental health advocacy and education. "We have Lived" encourages us to challenge the status quo and move towards meaningful change.
"We Have Lived" is an exclusive 14-episode podcast series recorded in sister cities Chicago, USA and Toronto, Canada produced by Not 9 to 5 with direction from Terms of Service Network.
12 Episodes
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This episode is the final interview of “We Have Lived" with host Hassel Aviles and Nariba Shepherd, bartender and co-host of Terms of Service podcast. They discuss how hospitality professionals need mental health days, going from BOH to FOH, liveable wages, the importance of communication and much more! Nariba Shepherd is a recovering chef and currently bartends while also co-hosting Terms of Service podcast in Chicago, IL. Born in Trinidad and Tobago, raised between the islands and the East...
In this episode of “We Have Lived", host Hassel Aviles sits down with food critic and writer Michael Nagrant. They discuss the problem and harm of the Michelin system, how the customer is not always right, the dishonesty and lack of accountability that exists between various chefs and writers and much more! Michael Nagrant, the last and former Chicago Sun-Times food critic and contributor to the James Beard-Winning Alinea cookbook, writes about culture, life, food, cooking, restaurant...
On this episode of “We Have Lived,” host Hassel Aviles sits down with pastry chef Felicia Mayden in Chicago. They discuss the differences between being a leader vs. manager, single parenthood as a chef, being Black in professional kitchens, and much more! Pastry Chef Felicia Mayden discovered her love for the pastry arts early on as a child. She followed this passion to Chicago’s Kendall College where she received her Baking and Pastry and Hospitality management degrees. Mayden ...
In this episode host Hassel Aviles interviews hospitality professional and sommelier Jaby Dayle. They discuss how customers need to show service professionals more respect, hospitality as a relationship, being Black in the wine sector and much more! Jaby is a dynamic and passionate sommelier who leads wine education and tasting events with a commitment to accessibility, inclusivity, and breaking down barriers in the world of wine. Jaby previously worked in an assortment of notab...
In this episode host Hassel Aviles interviews Ren Navarro, of Canadian consulting services called B. Diversity. Ren and Hassel discuss how everyone has a diversity problem, burnout, leadership accountability and much more! Ren Navarro has over 20 years of corporate customer service and management experience, alongside 12+ years of hands-on knowledge and experience in the beer world. She is certified by some of the world's largest alcohol programs, Prud’homme, WSET, Cicerone and AFicioNAdo (a...
Welcome to a new episode of "We Have Lived," a podcast series by Not 9 to 5 about the lived experiences of working in restaurants and hospitality. This week host Hassel Aviles chats with Suresh Doss, a food & drink travel writer based out of Toronto, Canada. In this episode Suresh and Hassel discuss various pain points with food media, how diners lack empathy, and much more! Suresh has been featured in the New York Times for finding and celebrating less-known establishments in GTA perip...
Welcome to episode 6 of "We Have Lived," a podcast series by Not 9 to 5 about the lived experiences of working in restaurants and hospitality. This week host Hassel Aviles chats with chef Eva Chin of Soy Luck Club, a neo-Chinese cuisine supper club based out of Toronto. In this emotional discussion Eva reflects on the industry pressure, people-centered leadership, overcoming trauma and much more! Born into a family of different Asian cultures, Eva grew up immersed in the lush bounty of the ...
We're back! Tune into episode 5 of "We Have Lived," a podcast series by Not 9 to 5 about the lived experiences of working in restaurants and hospitality. This week host Hassel Aviles chats with Jenny Shin, President & CEO of Milestones Public Relations and Talent Management. The discussion overs how to shift the industry culture, how change is misunderstood, surviving medical emergencies, fostering compassion, overcoming shame and much more! Jenny Shin is a notable figure in publ...
Everyone loves dining out but few of us understand the complex lived experience of working in restaurants. Tune into episode 4 of "We Have Lived," an exclusive industry podcast series sharing true stories from award-winning restaurateurs and various other industry leaders. This week host Hassel Aviles, sits down with Laura Louise Green, a psychotherapist and founder of Healthy Pour, a consultancy that helps organizations address issues of well-being in the workplace. They discus...
Everyone loves dining out but few of us understand the complex lived experience of working in restaurants. Tune into episode 3 of "We Have Lived," an exclusive hospitality industry podcast series by Not 9 to 5 sharing stories to create meaningful change. This week host and industry veteran Hassel Aviles, sits down with chef Andrew Lim and Thomas Oh, partners of PERILLA Korean American fare. They discuss the culture of restaurants, representation of Korean culture and heritage ...
Everyone loves dining out but few of us understand the complex lived experience of working in restaurants. Tune into the second episode of "We Have Lived," true stories from award-winning restaurateurs and various other industry leaders. This week host and industry veteran Hassel Aviles, sits down with Justin E. Arnett - Graham, the co-host and founder of Terms of Service podcast. They discuss the culture of restaurants, the problem with food media & much more! Justin is na...
Everyone loves dining out but few of us understand the complex lived experience of working in restaurants. Tune into "We Have Lived" for true stories from award-winning restaurateurs and various other industry leaders. Hosted by Hassel Aviles, founding director of Not 9 to 5, a nonprofit global leader in workplace mental health advocacy and education for hospitality and culinary professionals. "We have Lived" encourages us to challenge the status quo and move towards meaningful change....
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