Well Made

Since the early 2000s, Amit Sharma has worked with commerce giants like Walmart and Apple to build supply chain infrastructure. In 2012, he founded Narvar. If you've bought anything online in the past few years, you've no doubt interacted with Narvar. Brands like Sephora, Patagonia, Gap and Sonos, ship millions of products per year using Narvar's comprehensive pre-to-post-purchase software.To fulfill the packaging piece of their pixel-to-package promise, Narvar recently acquired Lumi! In this episode, Stephan and Amit talk about the flux in consumer expectations, what it takes for brands to please customers now, and what's next for Lumi and Narvar.Visit the Lumi blog for links and images.

Climate anxiety is real. Expounding environmental factors and consumer guilt can make it hard to want to click on the latest climate change headline. But, climate reporter Kendra Pierre-Louis has a track record for making climate change coverage go viral. For example, she wrote a story in The New York Times about evil purple urchins.Whenever climate change swoops in in the form of a flood, fire, or fuzzy caterpillars, Kendra is there to follow the story. Despite her "Gloom is my beat" Twitter username, Kendra has a bullish way of making you care about climate change — in her writing and in her reporting on How to Save a Planet. She does it by rooting her reporting in human stories, offering actionable solutions, and making it funny whenever possible.On this episode, she pulls no punches and cracks lots of laughs. Get ready to get real about shifting climate responsibility from consumers to companies, devaluing oil, and being fueled by obligation over hope.Visit the Lumi blog for links and images.

For Emmett Shine, being in the right place at the right time was never a matter of luck — it was a matter of hustle. It was a practice in leveling up a bit before you're ready, but not overstretching. After designing, building, and strategizing some of the most iconic modern brands — from Sweetgreen and Whole Foods to Warby Parker and Everlane — his design agency Gin Lane closed to pursue Pattern Brands. They're scaling down and venturing out to build a thoughtful collaborative of home brands that are, of course, stunningly functional and instantly essential.In this episode, Emmett cuts right to the chase of what it took to get in the room with legacy fashion brands, the design and marketing strategy that built iconic ecommerce brands, and what he's looking for in new brands for Pattern.Visit the Lumi blog for links and images.

Being ingrained in the tech startup world has taken Amit Gupta down a different path than most. After selling his first company Photojojo in 2014, he started traveling, writing sci-fi, and more recently, building Sudowrite. Sudowrite is an app for creative writers that uses AI to beat writer's block.You're probably familiar with predictive text models offering suggestions for sentences in your Gmail or text messages. Sudowrite is built off of Open AI's GPT-3 model, and it generates word patterns based on learnings from millions of sentences online.Amit's passion for writing took him down the path to build Sudowrite. While Sudowrite predicts the paths for a most immediate future — what words could come next — Amit's optimistic sci-fi imagines a more long term future. In this episode, he talks about breaking away from the dystopian sci-fi status quo, the upside of robots writing your emails, and how to chisel away at creative blocks by using learned word patterns.Visit the Lumi blog for links, charts, and images.

An online identity is a cyclical existence that feeds on the past. Reggie James calls the pre-Facebook internet "proto-identity." From there, we quickly excelled from profile pages to performative identity, slicing up our full self into concise slivers.Reggie James is the CEO and founder of Eternal, a new kind of identity platform. He's rejecting the comforting nostalgia of what users have "liked," and building a new way forward. In this episode, he challenges what we think about when we think about our online identity, praises the future-thinking theories of game design, and pushes product designers to think beyond the container.