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FIT Technologies is excited to bring you our podcast What the Tech. In each episode, you’ll hear from guest speakers and experts at FIT about the importance of having a technology partner for your business, actionable strategies, technology trends, and tips and tricks to help you along your IT journey.
45 Episodes
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In this episode of What The Tech, Becky Cross, VP of Client Partnerships, discusses the critical topic of data privacy with Jason Collins, FITs Chief Information Security Officer. They explore the misconceptions and risks associated with data retention from a C-level perspective and discuss how ingrained data privacy culture can quickly restore trust following breaches. Jason shares insights on the significance of both logical and physical data privacy and offers advice on proactive measures to manage data privacy effectively. They also touch on the amplified risks that emerging technologies like AI pose to data privacy. Tune in to learn essential strategies and best practices to safeguard your organization’s data.
In this episode of What The Tech, host and VP of Client Partnerships, Becky Cross, is joined by Adam Tubbs, CEO at FIT Technologies, to discuss the pivotal role emerging technologies like AI and advanced cybersecurity play in driving business growth. The conversation delves into AI's impact on productivity, the importance of cybersecurity in decision-making, and the adaptation to hybrid work environments post-COVID. They also explore strategies for executives to increase their technology proficiency and the need for mutual ownership between IT departments and leadership. Tune in to learn how these elements are shaping growth strategies for businesses looking towards 2026.
In this episode, FIT’s Chief Operating Officer Ali Tubbs Amato discusses the importance of starting to document your processes from your current state with VP of Client Partnerships, Becky Cross. Ali emphasizes that everyone has to start somewhere, and it's crucial to begin with what you know and gradually build upon it. There's no need for perfection or extensive backtracking. By starting today, you can continue to refine and grow your documentation over time.
In this episode of What The Tech, Becky Cross, Vice President of Client Partnerships, discusses the implications of the phrase 'it's fine for now' with Business Development Manager, Will Elffers. You’ll hear Will talk about the risks and hidden costs associated with temporary IT solutions, particularly in areas like cybersecurity and AI readiness. The conversation highlights the importance of a holistic approach to security, including employee education and proactive planning, and addresses common reasons leaders default to temporary fixes. Listeners are encouraged to rethink their approach to IT and consider more sustainable strategies.
In this episode of What The Tech, Becky Cross, Vice President of Client Partnerships at FIT, talks through top IT resolutions for 2026 with Jason Collins, Chief Information Security Officer, and Fred Franks, Chief Strategy Officer. They discuss the importance of adopting new technologies like AI to improve efficiency and cybersecurity, the need for thorough planning before implementation, and strategies to manage the balance between innovation and risk. The conversation also covers how businesses can leverage crowd-sourcing from employees for better AI integration and the significance of enhancing existing tools to avoid the 'bright shiny object syndrome.' Tune in to learn practical insights and tips to set strong IT resolutions for the new year.
In this episode of What the Tech, FIT’s VP of Client Partnerships, Becky Cross, from FIT Technologies interviews Miro Hummer, the Chief Information Officer at Case Western Reserve University. Miro discusses his career journey and pivotal moments, particularly emphasizing the importance of the human element in technology. He elaborates on Case Western's innovative projects like the holographic anatomy program, AI initiatives, and the future landscape of technology in education. Miro offers invaluable advice for students and professionals in the tech field, highlighting the need for flexibility and continuous learning.
In this episode of What The Tech, FIT’s VP of Client Partnerships, Becky Cross, sits down with Dr. Charles Dull, Dean of the School of Advanced Manufacturing, Engineering, and Computer Science at Cuyahoga Community College. Dr. Dull shares his insights on the future of higher education, the impact of artificial intelligence, and the lasting changes brought on by COVID-19. He also discusses the balance between innovation and academic quality, and introduces the Cyber AI Futures Institute aimed at addressing AI governance and ethics. Tune in to learn more about the evolving landscape of digital education and how businesses can get involved.
In this episode of What the Tech, Becky Cross, VP of Client Partnerships at FIT Technologies, discusses cybersecurity awareness with Chief Information and Security Officer Jason Collins. Jason talks about the most common risks organizations overlook, focusing on the importance of knowing and documenting your assets to better protect them. Listen in to learn practical tips for enhancing your organization's cybersecurity posture.
In this episode of What The Tech, FIT's VP of Client Partnerships, Becky Cross, welcomes Dana Allender, founder of Sun - We Grow You, to discuss building scalable revenue strategies for tech founders and small businesses. He also touches on how small to midsize businesses can prepare to leverage emerging technologies like AI and IoT, emphasizing the importance of focusing on opportunities over cost-cutting measures.
In this episode of What the Tech, Becky Cross (VP of Client Partnerships) sits down with CSO, Fred Franks, to recap highlights from our recent Strategy Series live panel. This panel brought together tech leaders from across Northeast Ohio, including experts from Westfield Bank, Oswald Insurance, and Calfee , to discuss the evolving cybersecurity ecosystem. From risk management to AI-driven tools to legal and insurance implications, hear the biggest takeaways and insights from the event.
In this episode of What The Tech, FIT's VP of Client Partnerships Becky Cross welcomes Tony Petricola, President of AgileBlue and longtime Cleveland tech entrepreneur. From working on Apple’s translucent iMac launch to scaling startups and driving global growth, Tony shares the pivotal lessons that shaped his leadership and outlook. Plus, FIT Technologies is proud to announce our partnership with AgileBlue as our preferred AI-based SOC provider, bringing next-level threat detection and risk mitigation to our clients.
In this episode of What The Tech, Becky Cross, VP of Client Partnerships at FIT Technologies, talks with fellow GCP Tech board member and AI innovator Melanie McGee, founder of We Can Code It and co-founder of Skill Spout. With nearly 30 years of experience at the intersection of software, AI, and business transformation, Melanie shares how her early love of coding grew into a career helping others embrace technology as a tool for growth. From her memorable “AI is spinach for Popeye” analogy to practical advice on adopting AI responsibly, she offers a human-centered perspective on technology, change management, and learning AI for your role.
In this episode of What the Tech, Becky Cross sits down with Chief Strategy Officer Fred Franks to explore how businesses can integrate AI effectively without disrupting operations. From starting small to making AI a cross-functional team effort, Fred shares actionable strategies and real-world examples to help leaders unlock AI’s potential...minus the overwhelm.
In our next segment celebrating our 25th anniversary, co-owners Micki and Michelle sit down with VP of Client Partnerships, Becky Cross, to reflect on the defining moments that shaped the company over the last 25 years. It’s an inspiring look back at a journey rooted in integrity, resilience, and strong relationships.
In Part 2 of What the Tech: Unpacking Pax8 Beyond, FIT Technologies’ CEO Adam Tubbs and COO Ali Amato Tubbs join VP of Client Partnerships Becky Cross to unpack major themes from the Pax8 Beyond Conference. They discuss how AI is accelerating change in the managed services space from the early days of break-fix support to the shift toward recurring services and now toward strategic advisory roles focused on AI and automation. Plus, hear their thoughts on the evolving role of MSPs, building peer connections, and what it was like meeting keynote speaker Neil deGrasse Tyson!
In this episode of What the Tech, we’re bringing you a front-row seat to Pax8 Beyond 2025 .Join FIT’s own Becky Cross (VP of Client Partnerships), Fred Franks (Chief Strategy Officer), and Jason Collins (Chief Information Security Officer) as they unpack:What agentic AI actually is — and why it matters for MSPsHow shared experience fuels innovation in the MSP communityKey takeaways from Microsoft’s sessions and the energy of the event
In this episode of What the Tech, we dive into Ohio’s TechCred program which is an initiative that helps businesses upskill employees with technology-focused credentials at low or no cost. Megan Kim of GCP and COSE, and Ali Tubbs, COO at FIT Technologies, share insights on how TechCred works, who qualifies, how to apply, and why it’s a game-changer for workforce development.Whether you're a business owner looking to invest in your team or an employee hoping to enhance your skills, this episode unpacks everything you need to know to get started with TechCred.Tune in to learn:What TechCred is and why it mattersThe types of credentials that are eligibleHow to apply as an employerTips for making the most of the program
In this episode of What the Tech, we shine a light on the mysterious and often misunderstood world of the dark web. What is it? How does it differ from the surface and deep web? And more importantly, how does it impact your personal and business cybersecurity? Join us as we break down the hidden layers of the internet, explain how bad actors exploit them, and explore how dark web monitoring can help protect your sensitive data before it’s too late. Whether you’re a tech pro or just dark web-curious, this episode will leave you with real-world insight and practical takeaways for staying safe online.
In this episode, we unpack:• The difference between managed IT services and traditional IT support• Determining the "why" of partnering with an MSP• How working with a managed service provider can improve your organization's productivity• And much more!
In celebration of Women's History Month, we have a special episode of What the Tech. In this podcast, we talk to two female leaders at FIT about their journeys in the tech industry, the challenges they've faced, and the lessons they've learned along the way.
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