Which?

Our presenters sit down with our team of consumer experts to give you useful advice to help make life simpler, fairer and safer for everyone. Which? Money is your home for money news and personal finance hacks. Which? Shorts is your home of narrated pieces from our suite of magazines. And stay tuned for other shows full of advice.

Why the home and travel insurance industries need to change

In this episode, we’re joined by Which? Head of Strategic Insight Katie Alpin who gets us up to speed on why we’re calling for action from the Financial Conduct Authority, and what has happened since we filed our super-complaint against them. Plus, we’re joined by Kaja Cordwell who shares her heartbreaking story of how a house fire meant she and her family still haven’t been able to return home nearly two years on. She believes her insurer has let her down. Read more about our super-complaint & sign our petition

11-06
29:25

Is it worth paying for boiler cover?

In this episode of Which? Shorts, we explain why it pays to plan ahead for a future boiler repair or replacement. The last thing any of us want is to unexpectedly shell out thousands of pounds when our boiler suddenly packs in. So what can you do to prepare? Paying monthly for boiler cover can bring peace of mind, but we've crunched the numbers to see whether or not it's worth shelling out for. Read more on how to choose the right boiler cover & sign up for our free Weekly Scoop newsletter Become a Which? member for 50% off the usual price

11-05
11:05

Are herbal supplements safe for you to take?

Herbal and botanical supplements may sound like a natural way to look after your body. But what’s the truth about their effectiveness? In the final episode of this series of our health and wellbeing podcast, we sit down with Shefalee Loth, a public health nutritionist at Which?, and Sophie Medlin, founder of City Dietitians to explain what herbal supplements actually are and what science there is to back up the claims on the labels. From turmeric to echinacea, St John's wort to ashwagandha, they detail what you should consider before introducing these into your daily routine. If you're not already a member, join Which? to instantly listen to member exclusive podcasts and gain access to all of our product reviews - all for 50% off your first year's membership. Read more about herbal and botanical supplements & sign up for our free monthly Food & Health newsletter

11-03
24:45

You're losing money if your savings rate is less than 4%

Making money from your savings is an essential way to ensure your money is beating inflation. But it’s not as straightforward as it seems. In this episode, we’re joined by Which? Money journalist Matthew Jenkin who shares new Which? research that shows a third of us still consider branch access important when deciding which provider to keep our money with. Plus, Head of News at Moneyfacts, Adam French, crunches the numbers to reveal that physical bank branches are lagging behind challenger banks for the best savings rates on the market. Find out more about the best savings accuont on the market & sign up for our free weekly Money newsletter What are the best Cash Isas right now? Listen to our episode about community banking hubs Click here to send us an email Get 50% off an annual Which? membership Become a Which? Money member to access 1-to-1 guidance

10-31
37:11

How to cut the cost of your weekly shop

In this episode of Which? Shorts, we share some of the tried and tested ways that you can save money on supermarket shopping. Food inflation probably wasn't on your radar until the start of the decade. That was when the pandemic, the war in Ukraine and other global supply issues sent it soaring. It currently sits at 5.4% as of the three months to the end of August 2025.Today, we weigh up the effectiveness of price-matching, loyalty cards and discount retailers on reducing the amount you spend at the checkout. Read more on how to beat rising food prices & sign up for our free weekly Money newsletter Become a Which? member for 50% off the usual price

10-29
12:26

Can probiotics alone fix an unhealthy gut?

Probiotic foods and supplements can be pricey, and it's hard to cut through the clever marketing to know what's worth buying, and what's best left on the shelf. In the fifth episode of a brand new series of our health and wellbeing podcast, we sit down with Shefalee Loth, a public health nutritionist at Which?, and Sophie Medlin, founder of City Dietitians to explain what probiotics are and who should consider adding them into their daily routine. Plus, for the first time ever, Which? has tested and reviewed probiotic supplements from a range of suppliers. We reveal some of the best on the market, plus which of those received the coveted Which? Best Buy. Which? members can listen to the full episode where we reveal our test results by clicking here. If you're not already a member, join Which? to instantly listen to the podcast and gain access to all of our product reviews - all for 50% off your first year's membership. Read all of our reviews of probiotic supplements & sign up for our free monthly Food & Health newsletter

10-27
21:12

The real-life consequences of having your identity stolen

Having your identity stolen is far from ideal, but the consequences could last a lot longer than you’d expect. In this episode, we’re joined by Which? scams expert Faye Lipson and Steve Goddard from financial crime prevention firm Featurespace to explain how fraudsters are diversifying their skillset to find new ways to steal our ID. They explain how AI is lowering the barriers of entry for scammers, and what you can do to keep your data safe. Read more about how scammers are targeting us & sign up for our free weekly Money newsletter Find out how to check your credit score & read more on how to join the Cifas Protective Register Sign up for our free Scam Alerts service Click here to send us an email Get 50% off an annual Which? membership Become a Which? Money member to access 1-to-1 guidance

10-24
34:37

The dangers of buying high-end counterfeit goods

In this episode of Which? Shorts, we share the findings of our investigation into fake products we were able to buy on online marketplaces. We were easily able to purchase goods with dangerous components – including dupes with fake fuses, which make them a major fire risk. We reveal what you can do to avoid buying dangerous, counterfeit products. Read more of our investigation into fake goods & sign up for our free monthly Health newsletter Become a Which? member for 50% off the usual price

10-22
12:37

Does everyone need to take a vitamin D supplement?

You may have heard that everyone should take a vitamin D supplement. But what’s the science behind that? And are some brands better than others? In the fourth episode of a brand new series of our health and wellbeing podcast, we sit down with Shefalee Loth, a public health nutritionist at Which?, and Sophie Medlin, founder of City Dietitians to explain how you can naturally get vitamin D, when you should be taking supplements, and the risks of getting too much into your body. Plus, for the first time ever, Which? has tested and reviewed vitamin D supplements from a range of suppliers. We reveal some of the best on the market, plus which of those received the coveted Which? Best Buy. Which? members can listen to the full episode where we reveal our test results by clicking here. If you're not already a member, join Which? to instantly listen to the podcast and gain access to all of our product reviews - all for 50% off your first year's membership. Read all of our review of vitamin D supplements & sign up for our free monthly Food & Health newsletter

10-20
17:24

Are you using the wrong type of credit card?

In August, the average credit card APR reached a record high of 35.7%. But with some balance transfer cards currently offering up to 34 months interest-free, is it time to switch? In this episode, we’re joined by Which? Money journalist Holly Lanyon and Adam French, Head of News at Moneyfacts to explain why rates of APR are climbing so high and what to look out for before applying for a new card. Plus, with retailers like Ikea now unveiling their own types of credit card, we explain the benefits and risks involved with using cashback and reward cards. Read more about switching to a different credit card & sign up for our free weekly Money newsletter Find out the best credit card deals this month & read more about the latest cashback and reward cards Listen to our episode about credit scores Click here to send us an email Get 50% off an annual Which? membership Become a Which? Money member to access 1-to-1 guidance

10-17
33:00

How to make the most of your dentist appointment

In this episode of Which? Shorts, we explain how you can make the most out of the precious amount of time you get in a dentist's chair. From explaining your problems to the receptionist to basic dental care at home, we round up the best advice with help from those in the dental industry. Read more expert tips for keeping your teeth healthy at home & sign up for our free monthly Health newsletter Read our reviews of the best electric toothbrushes Become a Which? member for 50% off the usual price

10-15
08:56

Should you be concerned about what's inside your supplements?

Do you know what’s in your supplements? Or are they full of stuff you don’t actually need? In the third episode of a brand new series of our health and wellbeing podcast, we sit down with Shefalee Loth, a public health nutritionist at Which?, and Sophie Medlin, founder of City Dietitians to explain what fillers, bulkers and additives are and why they're found inside our supplements.They explain when certain fillers can be a cause for concern and how you can find out what ingredients make up the supplements you have at home. If you're not already a member, join Which? to instantly listen member exclusive podcasts and gain access to all of our product reviews - all for 50% off your first year's membership. Read more about fillers, bulkers and additives & sign up for our free monthly Food & Health newsletter

10-13
20:50

Should you pay for your funeral now?

Funeral costs are at an all-time high, so could paying for yours while you’re still alive be considered to avoid giving your family a financial shock when you’re gone? Whether you’re looking for a standard funeral plan, something more premium, or a cheaper direct cremation, paying for your service ahead of time can save you and your family a lot of money, but there are some factors to watch out for. In this episode, we’re joined by Which? Money journalist Holly Lanyon and Simon Cox, Director of Funeral Solution Expert to weigh up what you should consider before paying for your funeral. Read more about the different types of funeral & sign up for our free weekly Money newsletter Click here to send us an email Get 50% off an annual Which? membership Become a Which? Money member to access 1-to-1 guidance

10-10
24:28

The simple text that cuts the cost of your mobile bill

In this episode of Which? Shorts, we round up the quickest steps you can take to slash your broadband and mobile bills.We explain how much you should be paying, which providers are head and shoulders above the rest, and why you shouldn’t always be tempted by the headline figures.Read more of our advice on switching & sign up for our free monthly Tech newsletter Compare the very best broadband deals & mobile network deals. Become a Which? member for 50% off the usual price

10-08
10:07

How to prepare for the end of Windows 10

Official support for Windows 10 ends on 14 October 2025, meaning Microsoft will no longer offer fixes, new features or security updates after that date, unless you take action. If you do nothing, you'll be vulnerable to hackers. On this podcast, we sit down with Which? Tech Editor Lisa Barber, and our resident laptops expert Oliver Trebilcock to talk you through what's happening, why it's happening, plus the actions we recommend you should take. Which? members can listen to the full episode where we reveal our Best Buy products by clicking here. If you're not already a member, join Which? to instantly listen to the podcast and gain access to all of our product reviews - all for 50% off your first year's membership. Read how to factory reset a Windows 10 PC before recycling it & other tips for preparing for the end of Windows 10. Find out how to convert your PC to Linux & find the best laptop deals on our website. Listen to our podcast explaining why a new desktop might be your best option & why you should consider switching to a Mac. Read the list of all our Just Buy This products, our Just Buy This Windows laptop, budget laptop, and Macbook. Read our reviews of the best all-in-one computers & external hard drives.

10-07
18:18

Can magnesium help you sleep better at night?

What are multivitamins? And do you actually need to take them?In the second episode of a brand new series of our health and wellbeing podcast, we sit down with Shefalee Loth, a public health nutritionist at Which?, and Sophie Medlin, founder of City Dietitians to explain what magnesium is, how taking it could lead to a better night's sleep, and how else it can support a healthy lifestyle.Plus, for the first time ever, Which? has tested and reviewed magnesium supplements from a range of suppliers. We reveal some of the best on the market, plus which of those received the coveted Which? Best Buy. Which? members can listen to the full episode where we reveal our test results by clicking here. If you're not already a member, join Which? to instantly listen to the podcast and gain access to all of our product reviews - all for 50% off your first year's membership. Read all of our review of magnesium supplements & sign up for our free monthly Food & Health newsletter Listen to our podcast about getting a better night's sleep

10-06
18:15

Is your money funding the climate crisis?

Some of the UK’s biggest banks are financing fossil fuel industries to the tune of tens of billions of pounds and some are even going backwards on environmental policies, according to new Which? analysis of 16 current account providers. In this episode, we’re joined by Which?’s Banking Investigator Chiara Cavaglieri and Louise Wagner, Banks Campaigner at Reclaim Finance to explain how we carried out our research, which banks have been awarded our Eco Provider endorsement, and what you can do to avoid the worst offenders. Read our reviews of the banks from our research & sign up for our free weekly Money newsletter Click here to send us an email Get 50% off an annual Which? membership Become a Which? Money member to access 1-to-1 guidance

10-03
27:43

Why you should buy a desktop PC

In this episode of Which? Shorts, we explain how buying a desktop PC could change the way you work from home forever. When you picture a desktop PC, your mind may wander back to the beige boxes and huge CRT monitors of the 90s. But as we advance through the 21st century, the truth is quite different, and a new model might be just what you're after. Read more about finding the right desktop PC for you & sign up for our free monthly Tech newsletter Become a Which? member for 50% off the usual price

10-01
09:43

Do you really need to take multivitamins?

What are multivitamins? And do you actually need to take them?In the first episode of a brand new series of our health and wellbeing podcast, we sit down with Shefalee Loth, a public health nutritionist at Which?, and Sophie Medlin, founder of City Dietitians to explain what multivitamins are, when you might need to take them, plus who should proceed with caution before introducing them into their daily routine. Plus, for the first time ever, Which? has tested and reviewed multivitamins from a range of suppliers. We reveal some of the best on the market, plus which of those received the coveted Which? Best Buy. Which? members can listen to the full episode where we reveal our test results by clicking here. If you're not already a member, join Which? to instantly listen to the podcast and gain access to all of our product reviews - all for 50% off your first year's membership. Read all of our review of multivitamins & sign up for our Food & Health newsletter, it's free monthly

09-29
17:48

Insurance is broken: here’s how we’re fighting to protect you

After more than a year of campaigning against poor practices in the insurance industry, Which? is making a super-complaint to industry regulator the Financial Conduct Authority. In this episode, we’re taking you to the FCA headquarters as we hand in our super-complaint. Joining us we have Which? Money’s insurance expert Dean Sobers to explain what’s gone wrong with the sector. Steve Edwards, our Head of Campaigns and External Affairs tells us why we’ve taken this extraordinary step, and Which? Legal expert Lisa Webb tells us what a super-complaint actually is, and how they can help consumers like you. Plus, we hear from Claire Massey who suffered a devastating house fire, and was left confused and frustrated by her insurer’s actions as she tried to put her life back together. Read more about our super-complaint.

09-26
26:05

Andrew Jackson

I live in Clitheroe in the Ribble Valley. I bank with the NatWest. The branch in Clitheroe closed some time ago and is now full of bicycles.

08-08 Reply

iJoeRoot10

Thank you for the timely update on the upcoming changes in taxation methods for 2024. I appreciate the insights on eligibility for reduced payments and the helpful tips to navigate the process and avoid unexpected bills. of https://southafricanvatcalculator.co.za/

01-05 Reply

Bev

Can some look at the audio please, volume keeps going quiet then really loud. Its horrible to listen too.

03-24 Reply

Anthony Hall

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02-18 Reply

Jolyon Antill

Double check the arithmetic in this podcast.

06-10 Reply

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