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Author: Chris Willis

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Content fuels an enterprise business. It's one of the most important ways to build relationships with customers, ignite their interests, and power their journey. It also strengthens a brand, reinforces its point of view, and helps generate revenue. Saying it holds a lot of value is an understatement. 


But many enterprises overlook the criticality of content. They see it as a commodity — a sunk cost that’s necessary for doing business. They spend little time on the quality and purpose of content and more time rushing to get it out the door. They miss the value in its impact. Content with impact captures interest. It connects. It drives action. Ultimately, it’s the glue between your business and your customers or prospects, so it holds a lot of potential for conversions. Save yourself from wasting missed content opportunities and start creating impact, here on WordBirds!


Each episode, we’ll explore why mediocre content no longer cuts it, the challenges content pros grapple with as personalization gets harder, and why, if you really want to break through with your content, you need to focus on impact. And remember that it’s one of your biggest business assets — so it’s time to make it work as hard as you do. 


The podcast features large enterprise founders, agency owners, marketing experts, and thought leaders in the content space. They share their ups and downs in producing excellent content. Listen as they open up about their challenges and learn how to write in a way that brings loyal customers to your business and enlightens them as readers. Discover the connection between content quality and peak performance – something every owner should know and every business should prioritize.


The host of this show is Chris Willis, Acrolinx’s Chief Marketing Officer and Chief Pipeline Officer. Acrolinx helps brands create amazing content using artificial intelligence and natural language processing to deliver a better experience for everyone. Acrolinx is the leading AI-powered software built to improve the quality and effectiveness of enterprise content. Acrolinx customers increase their content’s value by streamlining its creation, governing it against established writing guidelines, and improving its impact over time. 

 

Because of this, Acrolinx has gained the trust of the largest enterprises in the world. Among their long list of notable clients are Google, Sony, IBM, Adobe, Microsoft, and Volvo. Acrolinx helps Fortune 2000 companies eliminate editorial bottlenecks, quality issues, budget overruns, and compliance risks from their content supply chain. Because better content always delivers better results. 


Chris delivers conversations jam-packed with valuable tips and tricks on reigniting your impact. He keeps discussions casual and friendly — every major takeaway is valuable and sticks in your mind.


Churning out so much content with strict timeframes and constant pressure is exhausting. And many enterprises focus on creating content for content’s sake, instead of focusing on value and impact. It’s time to change that. If you want to create highly converting copy, you need to focus on the qualities that make content successful. Rediscover why you’re writing, who you’re writing for, and how you want potential customers to act after reading the materials you provide.


Don’t underestimate the power of engaging content. Start adopting this mindset today at WordBirds, your source of powerful creation techniques. We’ve got you covered when it comes to enterprise con

50 Episodes
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In this episode, we're thrilled to have Kristine Englert, Director of Customer Marketing at Mirakl, sharing her wealth of experience in the dynamic realm of marketing. Our host, Chris, dives into Kristine's journey, shedding light on impactful campaigns that transcend marketing channels.Kristine kicks off by unveiling the secret behind her most successful campaign — a data-driven initiative that became a versatile asset across various marketing facets. Emphasizing the pivotal role of understa...
We consider the existential future of content on this week’s episode, with Phyllis Davidson — VP, Principal Analyst at Forrester — who doesn’t hold back in her Provocative Statement of the Day. We also cover everything from content experimentation and strategy to the future of the content landscape and role of generative AI, in this insightful interview with a content celebrity!Primary and derivative content creation takes center stage as Phyllis unravels the success story behind the best con...
With such a crowded digital marketplace, how can your organization cut through the noise and build relationships with your messaging? Amanda Proscia has the answers in this episode of WordBirds.This week we dive into the world of public relations (PR) and marketing with the Co-founder of Lightspeed PR/Marketing and bestselling author of PR Confidential: Unlocking the Secrets to Creating a Powerful Public Image, Amanda Proscia. With over 30 years of experience, Amanda shares her wealth of know...
How can we get customers to share their stories with us? For this conversation, Chris spoke to Christine Bottagaro, Chief Marketing Officer at Alviere. We delve into the strategies behind unlocking the invaluable narratives of happy customers and how to transform them into compelling case studies and brand advocacy. And here’s a hit, it’s all about working with your customers instead of asking them for favors! There’s an art to enticing customers to share their stories authentically and ...
This week’s guest, Chip Rodgers, Chief Partner Officer at WorkSpan, believes that content is all about community. You have to know your target audience to engage them and build meaningful connections. So how do you create content that cultivates community? Chip has the answers in our interview and educational content has a big role to play — especially in terms of how it can drive conversions. Chip also draws from his extensive background in marketing to explore the intersection of marke...
Branding is more than just a logo or a catchy slogan; it's the personality and identity of a company. It's what distinguishes your brand from your competitors and connects you with your target audience.In today's episode, Julie Kaplan (Senior Vice President, Marketing and Revenue Operations at CareMetx) explains how at the heart of effective branding lies consistent content. Consistent content is critical for brand success and strong brand identity — you have to be more than visually consiste...
In today's conversation, we delve into the evolving dynamics between long-form and short-form content, guided by the expertise of our guest, Isabelle Papoulias — SVP Global Marketing at BackBox.Isabelle sheds light on a fundamental shift in the way today’s consumers engage with content, especially during the era of information overload. The conversation centers on the value, or perhaps the lack thereof, of long-form content. Isabelle's insights and experiences offer a fresh perspective on the...
How do we move from guesswork to governance in the AI generated content era? How can we ensure the quality and relevance of content while harnessing the power of AI to scale production?For this episode, we’re turning the tables on our host, Christopher Willis, who will be the guest and our producer Charlotte Baxter-Read steps in to host (and quiz) Christopher. Be prepared to discuss the ever-evolving landscape of content creation, AI content creation tools, and the pivotal role of governance ...
Is it time to rethink the value of press releases? And what if marketing reported to communications instead of the other way around?In this episode, we delve deep into the intricate world of communications and marketing strategy. Our guest, Nikki Festa O’Brien — President of the brand marketing and PR agency Greenough — challenges conventional thinking and offers a fresh perspective on corporate hierarchy.Nikki argues that, rather than marketing being at the forefront of corporate strategy, c...
In the ever-evolving landscape of B2B marketing, we want to know: Is the primary goal of content marketing to generate leads and conversions, or does it encompass a more profound awareness mission? We dive into this topic with Flora Felisberto, Senior Director, Global Growth Marketing & Operations at OutSystems, someone who’s not afraid to challenge the status quo. Flora believes thought leadership should take center stage in the realm of content marketing. We explore one of Flora’ s...
Are you asking the right questions to find out the reasons why you’re creating a piece of content? And once you’ve created that piece of content, is good enough good enough?In this captivating interview, we delve into the world of marketing and content creation with Gabi Zijderveld, Chief Marketing Officer at Smart Eye. Gabi shares her insights on two essential marketing tactics: the power of adaptation and the embrace of imperfection.The interview kicks off with Gabi recounting an extraordin...
What leads people to sharing your content? Rainer Gawlick has the answers in this episode.Is there a formula for content virality? Shareable content has to be valuable for your target audience — regardless of the type of content. A piece of content that’s actionable and informative is easy to share because it helps people achieve their goals or solve a problem. This also means no gimmicks: just focus on creating good content.With Rainer’s wealth of experience (he’s currently a board member at...
This week Chris interviews the Chief Marketing Officer at Caf, Vanita Pandey. We'll uncover the secrets to successful content campaigns, dissect the pitfalls of content that misses the mark, and explore the ever-evolving role of generative AI in content creation.Vanita shares her valuable perspective on the nuances of content strategy, offering a unique viewpoint on how to adapt and thrive in a content-driven world. From her thoughts on leveraging data-driven insights to create high-convertin...
Welcome to a new season of the WordBirds Podcast: Friends of the Bird! For our first episode Gideon (Gidi) Pridor joins Chris to chat about why investing in content marketing is a must for business success. Gidi is the Chief Marketing Officer at Workvivo (a Zoom company) and an expert in all things related to content marketing strategy. Gidi shares insight and tips for how to grow your brand awareness through content, how AI will impact marketing budgets, the benefits of content marketin...
Beth Dunn, Head of Product Content at Practice Better and Founder of Product Content Advisors, joins us this week to discuss why brand voice can’t just sit with marketing. A strong consistent brand voice is what makes some companies stand out from the crowd. If you have a strong brand identity that’s present at every content touchpoint, from social media posts to customer service documentation, you build a relationship with your target audience.The challenge isn’t necessarily defining an...
For this week’s episode we explore how to rebuild a website, the role of generative AI, and what MarTech stack a successful organization needs with Brian Nizinsky from Paychex. The website redesign process can be a long and complicated one. But support from the relevant stakeholders and customer journey data makes it a much more manageable task according to Brian. Better yet, once you get a handle on how website visitors use your site, you’re equipped to make better decisions about the r...
This week we have a very exciting episode, featuring not one, but two Vice Presidents from Acrolinx! Mariana Just and Cynthia Spiers are here to talk about why enterprises need to focus on marketing harmony across teams. How aligned is your marketing department? Content teams and demand generation teams need to be talking to each other. And it has to be more than a content strategy update or sharing the company style guide. At Acrolinx, we believe in marketing unity. Why? Because it driv...
It’s time to focus on pain points first. Stop getting hung up on the nuances of your personas and focus on the problems you’re solving for them. Marciela Ross, Head of Content, Sales Hacker at Outreach, believes that content needs to address pain points in order for it to be effective and engage a community. As a part of Outreach, Sales Hacker has become a vital online community platform for salespeople to discuss their day-to-day challenges and share advice. With extensive experien...
Does your content really speak to everyone?With one billion people with disabilities, they make up the largest minority in the world. But when it comes to enterprise events, often they’re reduced to a single check box which does take into account the diversity of disabled people.Disability activist and co-founder of Access2Funding CIC, Celia Hensman, explores how ableism is rife in our everyday language and how we can overcome ableism through education. Celia also shares tips on how enterpris...
After the pandemic, a lot of organizations had to rethink their content marketing strategy. With in person events out of the question, a thought leadership strategy built on quality content became a must. Vice President of Content Strategy Wade Coleman, describes how at Fiserv they pivoted to a balanced content marketing strategy to capture the attention of their target audience. Part of that involved the creation of “invisible” content. What does Wade mean by that? You’ll have to tune i...
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