Work 20XX with Jeff Frick

Tracy Hawkins, former VP, Head of Real Estate & Work Transformation, Twitter was well into the hybrid / remote work transformation before Covid thrust the concept on the rest of us. Moving from the London and Dublin offices to Twitter Headquarters in Downtown San Francisco, she and her team had already expanded their thinking from a purely real-estate-centric focus on leases and occupancy, to how they could use the tools at hand to build and support the broader employee experience, culture development, and taking a more human-centric, activity based approach to how her team could enable Tweeps to do their best work, regardless of location. Covid certainly accelerated this, and Tracy’s team formally moved from the finance team to the people train in 2020. Tracy has executive support as she and team focused on the details, everything from formally institutionalizing, training, and promoting behaviors, norms or ‘etiquettes’ around asynchronous communication, fewer meetings, no-meeting Fridays, Perching, and more. Compete with Senior executive support and modeling of desired behaviors. As for space, the goal was choice, giving people a variety of environments to choose from, when they want to come in to accomplish something, be it heavily eam collaborative work, culture building and team bonding, or isolated focus work, Tracy and the team focused on providing options. Welcome to Work20XX, a show focused on the transitioning world of work, where we bring you the best minds in the business to provide insight, direction, and specific actions that leaders, line managers, and individual contributors can use as we experiment our way forward. In this far-ranging conversation, we cover these topics and more including the role of data, and a number of no-cost ways you can begin to better support all the people in the organization. Without further delay, a conversation with Tracy Hawkins Work 20XX Episode Page with links, references, and transcript  - Tracy Hawkins: Talent, Twitter, People and Perching | Work 20XX #09 - Work 20XX  YouTube - Click Here 

Shared pain builds camaraderie and strengthens ties as we rally around a cause. Workplace professionals grabbed internet megaphones and started sharing best practices almost immediately in the spring of 2020 as the digitization of work took a step-function leap forward. This open-source ethos of sharing continues today because as much as we have over two years of experience, the future is still undefined. A learning mindset and all that implies, has never been more important.  Welcome to Work20XX, a show focused on work, and the future of work, where we bring you the professionals to provide insight, direction, and specifics actions leaders, line managers, and individual contributors can use to navigate these sometimes choppy waters. Maribel Lopez, Founder and Principal Analyst, at Lopez Research, has been doing her part on this path of discovery.  Maribel has been working in ‘technology enablement’ her entire career, founding Lopez Research in 2008. In this far-ranging conversation, we discuss how organizations are completely rethinking the importance of and prioritization of well-being as an objective which digital workplace systems weren’t originally built to do. Now that all devices are connected and data is at our fingertips (literally), the digital work experience is about thoughtful, contextual, and intelligent applications, doing the right things, at the right time, with the right information. Just because you can, doesn’t mean you should (cough, ‘surveillance’).  I was excited to get Maribel’s take on the entire spectrum of inputs impacted by the term-soon-to-be-dropped ‘future of work.’ It’s just ‘work’, the future is unknown. The digitation of work has reshaped the data conversation, shifting the focus from ‘can we get data’ to ‘we have super granular data, now what? What’s proper, what’s really valuable, and what moves us toward desired objectives?’ The ubiquity of data, especially coming from employee surveillance systems and activity trackers, makes the use of that data and its impact on culture and productivity part of the digital workplace calculus. Just because we can, doesn’t mean we should.  We covered the benefits of asynchronous communications and some meeting best practices. Offices are moving from connected spaces to intelligent, smart assets, adding additional layers of context nuance to the data. Managers need assistance and training in managing their teams and working products in a hybrid world. Flexibility, in time and place, is a high-value component of DE&I initiatives.  And finally, in our technology-obsessed connected world, the skill, practice, and art of communication have never been more important. Without further delay, a conversation with Maribel Lopez.

Workplace professionals have worked with corporate real estate and facilities to build productivity and people-centric improvements in the office and work environment for decades. But resistance was usually high and progress measured, frustrating many who saw opportunities to do so much better and move beyond historical habits that continued to dictate so much of our work routines. As we come into Fall 2022 in the northern hemisphere, summer ends, and the kids go back to school, While some companies go fully remote or fully on-site, it appears that most companies are going to offer their people some type of hybrid working plan. The bad news is no one really knows what Hybrid means generally, and more specifically for their team. The Good News, there are workplace professionals who have the knowledge, experience, and tools to help. Welcome to Work20XX, a show focused on work, and the future of work, where we bring you the professionals to provide insight, direction, and specifics actions leaders, line managers, and individual contributors can use to navigate these sometimes choppy waters. Adrienne Rowe is Head of Workplace Strategy at Raytheon Technologies. Adrienne’s college summer internship sweeping the streets of Disney World turned into a 20+ year career with Disney, where she developed many of the foundational values that continue to surface today, starting with the connected threesome of the customer, the product or experience, and the employee. Purposeful attention to detail centered on the customer’s experience defines the perception of the company in the customer’s mind. In Workplace, Adrienne works in partnership with other departments like real estate, facilities, communications, technology, human resources, and others, to create a collection of work environments that are not just a place for calls and meetings, but where people can do the best work of their lives. Adrienne and I discuss a number of strategies and methods organizations can use to increase the chances of hybrid work success moving forward. Starting with the reality that we don’t have all the answers, and must be willing to try some things, and learn, knowing that not all the experiments will work. It’s a dynamic and changing world of work, and we’re entering new territory. As Beth Comstock reminds us, get comfortable being uncomfortable. As we dive into the vocabulary and priorities of the hybrid workplace, most importantly, Adrienne reminded me, that we have to think and frame the conversation not in the words of the experts, but in the words of people learning new behaviors, new management techniques, new 1:1 strategies, and more; many for the first time. I’m thrilled to share this interview with one of the leaders in workplace strategy. Without further delay, a conversation with Adrienne Rowe.

What happened when the world of ‘agile, flexible, and dynamic’ crashes into what my Wharton Real Estate Professor used to describe as  ‘big, lumpy, assets’? Best in class Real Estate, Facilities, and Workplace Professionals are on board, and early results are out, including the recent opening of LinkedIn’s Office One, where 50% of the workstations were removed, and replaced with over 75 different seating configuration options throughout the building. Who better to ask than Julie Whelan, Global Head of Occupier Thought Leadership for CBRE? Julie has been leading a longitudinal study with occupiers since 2015 and shared some of the latest results on Work 20XX, a show focused on work and the future of work. In this episode, Julie shared some of the latest data from the Spring 2022 US Office Occupier Sentiment Survey.  Individual workstation occupancy has been in decline long before 2020. Ironically, Julie and the team published Global Outlook, “The Age of Responsive Real Estate’ in March 2020, foreshadowing a more flexible, activity-based real estate portfolio. And as we’ve repeatedly seen, Covid accelerated said transformation, compression 10 years into two.  ‘Activity based’ is the way to think about usage, which drives employee experience and productivity, which drives retention and innovation. No one wants to be considered overhead or SG&A. How can Real Estate and Facilities professionals use their expertise and resources to help make everyone more productive?   Real Estate also represents a huge lever in achieving corporate sustainability objectives, which are important for everyone from the boardroom to line people.  These are still early days. Listen, watch the data, and be ready to adjust.  Without further delay, enjoy this conversation with Julie Whelan  This Episode of Work 20XX is brought to you by Webex by Cisco.  Webex Ahead Page - Click Here  Work 20XX Episode Site with Transcript and Show Notes - Click Here 

Bad meetings are the bane of the modern working world. The back-to-back, uninterrupted energy crushers have only gotten worse over the last two years. We’re asked to be “always-on” and ready to jump on the next notification (i.e. email, message, IM, DM, text, etc.). This type of work culture is burning people out to the point we gave it a name: “The Great Resignation.” There’s a better way.  Welcome to Work 20XX. A show focused on work and the future of work, as the world of 2019 fades further into the distance. I wanted to move from beyond meeting bashing to sharing best practices. And while some organizations and consumers of expensive executive time do invest in this most important skill, most don’t, and assume that somehow, people will get it. We’re still collectively battling “We’ve always done it this way.”  Welcome Shani Harmon, Co-Founder & CEO of ‘Stop Meeting Like This.’ Shani shares the best practices, tips, and tricks that many of our managers seem to miss, including when NOT to have a meeting (i.e. weekly status meetings).  And while we already know many of the tasks to improve the probability of success (e.g. agenda, objectives, clear roles for each participant), Shani shines a light on many of the gravitational forces, (e.g. institutional, cultural, social, and psychological) that keep us from being more effective, including fear of missing out (FOMO), office politics, and lack of trust due to ineffective communication cultures, channels, and systems. Hopefully, this combination of simple instruction, and focus on the real barriers to implementation, will help you and your team learn and adopt the mindset and techniques to start gradually removing barriers. You’ll end up with more effective meetings, more effective people, higher quality work, and less burnout. And you won’t have to ask your people to turn the cameras on.   Without further delay, enjoy this conversation with Shani Harmon. This episode of Work 20XX is brought to you by Webex by Cisco  Webex Ahead Episode Page - Click Here  Work 20XX Episode Site with Transcript and Show Notes - Click Here 

Do you know the biggest challenge your team faces outside work right now? Be sure to ask and listen. And watch PayPal’s Dave Montez on the power of the one-on-one. Welcome to Work 20XX. A show focused on work as we continue to navigate these transformational times. I am your host, Jeff Frick. Whether you’ve been on our Work 20XX journey from the first step or just joining us now, you can quickly grasp a consistent theme—transitioning more work activities to asynchronous and reducing the number of face-to-face meetings. We’ve been advocating the investment in automation of routine tasks and powering self-service as the default way to find information. The reason for this ruthless prioritization is simple—to put people at the top of the list! Not human resources, but the people, with all their subtle and not-so-subtle nuances, interests, imperfections, and unique perspectives. Invest your most precious resources, your time and attention, into the people who will have a significant impact on the success of your endeavor. An engaged team will deliver better results. How do you create and nurture an engaged team? How do you measure their outcome when not working in person together? In Episode 4, we dive into the art of the one-on-one, with a master of the art, PayPal’s Chief Audit Executive Dave Montez. Full disclosure, I’ve known Dave for decades, and a year ago he shared his measurement technique of over-indexing on one-on-ones, in a way I’d never heard before. Again, pulling from lessons shared by Darren Murph, Meg Bear, and Ryan Anderson, the best way to engage people is to ask them questions and listen. And listen to the question behind the question, and then do something about it. And the best way to really understand your people is to get to know them. And Dave doesn’t just talk the talk—he spends a minimum of two and a half hours per day with individual members from their globally distributed team of over 80 people. Without a doubt, Dave sets the standard for anyone looking to invest time in developing their people. In this segment, he shares some of his processes, and more importantly, the results of what he calls the ‘compassionate engagement.’ You won’t be disappointed. So, without further delay, my conversation with Dave Montez. This episode of Work 20XX is brought to you by Webex by Cisco  Webex Ahead Episode Page - Click Here  ork 20XX Episode Site with Transcript and Show Notes - Click here   

Welcome to Work 20XX. A show focused on work as we continue to navigate these transformational times. I am your host, Jeff Frick. In this episode, we explore the world of Design, Real Estate, and Facilities through the eyes of long-time industry veteran Ryan Anderson, Vice President, Global Research & Insights, MillerKnoll. No surprise, these professionals are moving from cost center/efficiency thinking to a more human-centric, and ‘seat-at-the-table’, rethinking their resources. How can we use our portfolio of resources? (real estate, facilities, interior design, remote support, etc) to help our People CREATE the BEST WORK of their CAREERS. It’s hard to attract talent, you want to retain good people, you’re looking for engagement. I invite you to take raise your expectations by changing the focus to the small discrete things Ryan and the professionals at Herman Miller Labs have been studying and documenting and reporting for decades. I didn’t realize how much the tethered-PC infrastructure of the last several decades inhibited the execution of Activity-based spaces, something on design boards long before the PC. The infrastructure has caught up with the vision, with advances in Mobile and WiFi technologies, powerful handsets, and the proliferation of the cloud as an application delivery method. No department wants to be a cost center, and by shifting the focus to human productivity, from spreadsheet-centric optimization and utilization, Real Estate and Facilities are stepping up to do their part, in collaboration with HR and IT. ‘Average’ offices spaces, where everyone got the same ‘here’s your computer here’s your chair’ regardless of function aren’t good enough anymore. A single space built to accommodate all can’t be optimal for the individual, doing all types of work, in all kinds of conditions. Historically, organizations, over-indexed ‘private desk/cube/office’ and under-indexed in meeting collaboration space, even as private desk utilization rates continue to drop, even before the pandemic. In fact, offices should invest in places that support these activities including Community Socialization, Team Collaboration, and Individual Focus work. In this far-ranging conversation, Ryan shares his deep data-based expertise and best practices. The pandemic showed that work could get done outside the office, and on closer inspection of workspaces (COs, Air Quality), there are environmental improvements to be made. Most importantly, the promise of Activity-based spaces and concepts like ‘neighborhoods’, and a more agile/flexible mindset, will make the spaces and places of the future much more attractive, and productive than the rows of desks and tables and cubes of cabled computers in the past. My conversation with Ryan Anderson. This episode of Work 20XX is brought to you by Webex by Cisco  Webex Ahead Episode Page - Click Here  Work 20XX Episode Page with Transcript and show notes - Click Here 

Episode 2 - Meg BearWelcome to Work 20XXA show focused on the future of work as we continue to navigate these transformational times. I’m your host Jeff Frick.   The world changed in March 2020, Chief Human Resources Officers and Chief People Officers had to quicklyadjust to the new world. Amazingly, the companies and people adapted faster than anyone would have imagined.It quickly became apparent that this wasn’t a temporary situation, but really a catalyst to change the expectation of what’s possible, and the relationship between output and location, between employer and employee.  SAP SuccessFactors is a leading human resource solution provider, and as such, sits at the engagement point between company and employee, where the rubber meets the road in terms of systems and processes that define much of what the company means to the employees. Post March 2020, as the demands in the market, changed, far beyond simply supporting remote workers. It created a new demand need for better engagement tools, sentiment analysis, connection  In this episode, we are joined by Meg Bear, Chief Product Officer, SAP SuccessFactors. Meg shared the challenge many faced in responding to the shelter in place demands and working through a distributed team. But she had the added burden to deliver tools and applications to support this evolving relationship between employee and employer. In this far-ranging conversation, Meg shares her views on the factors behind the great resignation, what hybrid really means, and the fact that organizations need to get better at responding to change. We discuss authority, agency, control, flexibility, choice, collective intelligence, and intrinsic motivation because as Meg says “that’s what this is really about.”From the impact of Artificial Intelligence and Machine Learning to the role of leadership and communications, Meg shared her perspective and vision of the path forward. So without further delay, my conversation with Meg Bear. This episode of Work 20XX is brought to you by Webex by Cisco  Webex Ahead Episode Site - Click Here  Work 20XX Episode Site with Transcript and Show Notes - Click Here     

Episode 1 - Darren Murph Welcome to Work 20XXA show focused on the future of work as we continue to navigate these transformational times. I’m your host Jeff Frick.   Who better to kick off the show than the #1 expert on the distributed team in the world, Darren Murph, Head of Remote for GitLab. Darren shares the lessons and best practices in making distributed teams successful. And the best part, all the lessons are applicable regardless of where you plug in your laptop. And since GitLab is Open Source They publish for all to use.  They include the power of intentionality, documentation, and moving as much work to asynchronous as possible, freeing up the extremely valuable face-to-face time (via room, phone, or Webex) for higher-value activities like 1:1s and culture and rapport building.  This episode of Work 20XX is brought to you by Webex by Cisco  Webex Ahead Episode Site - Click Here  Work 20XX Episode Site with Transcript and Show Notes - Click Here 

Liam Martin shared his full circle moment with me at Running Remote, almost 5 years to the day he was forced to cancel Running Remote’s last visit to Austin, April 2020. With prior stops in Lisbon and Montreal, Running Remote’s return to Austin was a community fest.  Remote first organizations focus more on in-house retreats than anyone outside of the actual travel industry. Industry leaders needed their own retreat. And Running Remote was born in 2018. After the reflection, the conversation turned to the future, and the intersection of remote management practices, AI adoption, and the impact of hiring the ‘best for the job’ AI proficient talent, regardless of location.   Please join me in welcoming Liam Martin to the Work 20XX Podcast. Editor’s Note: Recorded 2025-April-30 at the Running Remote conference in Austin, Texas. Special thanks to Liam, Egor, Ana, and Team Running Remote. Liam Martin: Community Retreat, Remote, AI | Work 20XX podcast with Jeff Frick Ep55 from Running Remote 2025 Austin #RemoteWork #RunningRemote #AI #Leadership #CommunityBuilding #FutureOfWork #RemoteTeams #GlobalTalent #WorkplaceInnovation #ScalingBusiness #HybridWork #SaaS #DigitalNomads #Entrepreneurship #RiskTaking #EventManagement #BusinessGrowth #Digital #Distributed #Remote #Hybrid #Office #FoW #Workplace #TechnologyAdoption #RemoteFirst #EmployeeEngagement #WorkplaceCulture #Interview #Podcast #Work20XX YouTube - Click Here  https://www.youtube.com/watch?v=LOKJ7j_yqNM&list=PLZURvMqWbYjmmJlwGj0L0jWbWdCej1Jlt&ab_channel=TurntheLenswithJeffFrick   Transcript and Show Notes - Click Here  https://www.work20xx.com/episode/liam-martin-community-retreat-remote-ai-work-20xx-ep55  

Mike Melen took a college side hustle, and built it into a growing global digital marketing agency. After starting full remote, Mike opened an office in Bergen County, New Jersey. Covid closed the office, and SmartSites is back to being fully remote to stay. Remote hiring opened up the available talent pool beyond his Bergen County, New Jersey. Suddenly, Mike could hire people with the special skills needed, regardless of where they plugged in their laptop.  Mike learned early on that the best people want opportunities to grow, so he set an annual goal of 30% growth. He hired younger, less experienced people and invested in them to grow and advance along with the companies. Fourteen years later, SmartSites has grown to 400 people. Please join me in welcoming Mike Melen to the Work 20XX podcast. Editor’s Note: Recorded 2025-April-30 at the Running Remote conference in Austin, Texas. Special thanks to Liam, Egor, Ana, and Team Running Remote. Michael Melen: Talent Pool, Growth Opportunity | Work 20XX podcast with Jeff Frick Ep54 from Running Remote 2025 Austin  #Remote #Digital #Distributed #Async #Work #FoW #Workplace #Talent #Career #BergenCounty #DigitalMarketing #DistributedTeams #Global #HiringStrategy #Leadership #Scaling #RemoteTeams #SmartSites #StartupJourney #TalentPool #TeamGrowth #WorkFromAnywhere #SmartSites #RunningRemote #Interview #Podcast #Work20XX   YouTube - Click Here  https://www.youtube.com/watch?v=MosbOY0uFUI&list=PLZURvMqWbYjmmJlwGj0L0jWbWdCej1Jlt  Transcript and Show Notes - Click Here  https://www.work20xx.com/episode/michael-melen-talent-pool-growth-opportunity-work-20xx-ep54  

Melinda Stallings brings the power of positivity to the workplace and stage. Founder of The Positive Consultant and curator of DisruptHR Austin, Melinda promotes the “infinite power of positivity,” consulting with individual organizations and extending her reach as the force behind DisruptHR Austin, where she builds programs such as the 2025 theme, Envision, Empower, Elevate, helping people thrive in the workplace. I also learned about PechaKucha, a Japanese storytelling format built around the idea of “talk less, show more.” At DisruptHR, this translates into speakers having just 5 minutes, with 20 slides that auto-advance every 15 seconds. No stress there. With her focus on pausing, reflecting, reframing, and resetting, Melinda reminded me that there is usually a gift in the negative. You might not see it right away, but look no further than the Odyssean journey at the center of our best stories. There has to be some pain along the way. Please join me in welcoming Melinda Stallings to the Work 20XX Podcast. Editor’s Note: Recorded 2025-April-30 at the Running Remote conference in Austin, Texas. Special thanks to Liam, Egor, Ana, and Team Running Remote. Melinda Stallings: Positivity, PechaKucha, Gifts, Reset | Work 20XX podcast with Jeff Frick Ep53 from Running Remote #Positivity #Gifts #Reset #EmployeeExperience #FutureOfWork #Culture #HR #HumanCenteredLeadership #KindnessMatters #AustinTX #DisruptHR #Leadership #Digital #Distributed #Remote #Hybrid #FoW #MelindaStallings #PechaKucha #Podcast #RemoteWork  #RunningRemote #Storytelling #TeamCulture #ThePositiveConsultant #Interview #Podcast #Work20XX   YouTube - Click Here  Transcript and Show Notes - Click Here 

Robert Phelps helps keep remote teams secure, often before they even know they’re at risk. As President of Creative IT, Robert and team provide IT services for companies that are too small to build an in-house department, or those that need a little assist.  Robert and I spoke at Running Remote 2025 Austin, before his keynote, ‘The Hidden Bottleneck: Why Remote Teams Struggle to Scale (and How to Fix It Today),’ on the cybersecurity challenges of remote and distributed teams, and the responsibility for user and companies, even if most of their apps and IT are hosted at a large public cloud provider like AWS, Google Cloud, or Microsoft Azure. With the world trying to convince us to click, it comes back to people, educating, training, and as Robert stresses, testing to make sure they understand, and don’t take tempting bait.  Compliance and Security, never go out of style. But the challenges and degree of difficulty only increase over time.  Please join me in welcoming Robert Phelps to the Work 20XX Podcast  Editors Note: Recorded 2025-April-30  at the Running Remote conference in Austin, Texas.  Special thanks to Liam, Egor, Ana, and Team Running Remote. Robert Phelps: Cybersecurity, People, Responsibility, Test | Work 20XX podcast with Jeff Frick Ep52 from Running Remote  #Bottlenecks #CARA #Cloud #CMMC #Compliance #Culture #CyberSecurity #Distributed #Enablement #Experience #FoW #IT #Monitoring #Onboarding #People #Platforms #Remote #Responsibility #Risk #Scale #SOC2 #Teams #Test #Threats #Training #Trust #Workplace #RunningRemote #MenloCreekMedia  #Interview #Podcast #Work20XX  YouTube - Click Here  https://www.youtube.com/watch?v=aDE6yTpz1No&list=PLZURvMqWbYjmmJlwGj0L0jWbWdCej1Jlt Transcript and Show Notes - Click Here  https://www.work20xx.com/episode/robert-phelps-cybersecurity-people-responsibility-test-work-20xx-ep52  

Karrie Sullivan has been on the edge of digital transformation since the earliest days of digital media, with a stint at Cars.com during the late ‘90 internet boom. She knows about getting people to change behavior, to adopt the new, to do things differently.  As she said, people won’t change behavior just because you ask them. People will change behavior to fit in. Especially if you hand them proven peer produced playbooks. Today, Karrie leads Culminate Strategy Group, where she and her team specialize in accelerating new technology adoption by identifying and working with key change agents. That influential 15% sits between the early adopters (the “bleeding edge” 5–7%) and the risk-averse majority (the “we’ve always done it this way” 80%). The Resilient middle 15% hold the key to broader adoption of the new, in this case, more people in the organization putting the power of AI to work for them in their daily tasks.  Please join me in welcoming Karrie Sullivan to the Work 20XX podcast. In this wide ranging conversation, we cover the interaction of workplace, AI, transformation, psychology, behavioral science, change, adaptability, and a whole lot more. Karrie brings clarity to the chaos of transformation. The through line: how to increase AI adoption, and more broadly, how to assimilate change faster, so your people can do more, with less, faster, by putting the right tools to work. Karrie Sullivan: Results, Resilient, Reluctant, Readiness | Work 20XX podcast with Jeff Frick Ep51 YouTube - Click Here  https://www.youtube.com/watch?v=jt66YYGRCMs&list=PLZURvMqWbYjmmJlwGj0L0jWbWdCej1Jlt   Transcript and Show Notes - Click Here  https://www.work20xx.com/episode/karrie-sullivan-results-resilient-reluctant-readiness-work-20xx-podcast-with-jeff-frick-ep51  

Henrik Järleskog, has been on my radar for some time. He’s an active member of the ‘future of work’ community on LinkedIn, frequently contributing articles, keynotes, posts, panel discussions, podcasts appearances and more. I knew I’d have him on eventually…. And then he dropped the post … ‘Not one hand went up’ And went on to describe his team of AI agents, working for him. His dirty dozen, cabinet, team of rivals, assistants, advisors, and worker bees, helping Henrik 3x  to 4x himself as he described. From Ambinet.ai to Veed.io , the list is long and detailed.  So the time is now. Please join me in welcoming Henrik Jarleskog to Work 20XX  We delve deep into the concept of ‘Full Stack Hospitality’ and it’s relevance in the future of work, workplaces, offices, and places where people gather. Sodexo is the 420,000+ employee behemoth you may not be familiar with, serving over 80 million consumers daily in over 45 countries, so Henrik has data, especially after being tasked to focus on the post pandemic workplace.  And then there is his AI adoption story. While many struggle to find GenAI applications in daily life, Henrik has jumped in with both feet, taking courses, joining communities, and actively upping his game, not only in the name of future of work, but helping to define how organizations move forward with everyone brings a team of 30 assistants to work. How much faster can we go? How much more can we accomplish when 80% solutions are delivered in hours, not days?   I think you’re going to enjoy this episode. Henrik Jarleskog: AI Squad, BarCeptionist, Full Stack Hospitality | Work 20XX podcast with Jeff Frick Ep50  YouTube - Click Here https://www.youtube.com/watch?v=H8VQ5kdN1FE&list=PLZURvMqWbYjmmJlwGj0L0jWbWdCej1Jlt   Transcript and Show Notes - Click Here  https://www.work20xx.com/episode/henrik-jarleskog-ai-squad-barceptionist-full-stack-hospitality-work-20xx-ep50 © Copyright 2025 Menlo Creek Media, LLC, All Rights Reserved  

Brian Robertson’ leadership philosophies are based on empowering the system, not the people. With clear limits, an ‘act don’t ask’ permissive mindset, the culture seeks to foster more entrepreneurial leadership, when people can exercise authority and autonomy, rather then sitting around, waiting to be told what to do.  As the founder of Holacracy and a veteran entrepreneur, Brian brings a new model for leadership and decision-making, rooted in clarity, authority, and giving people the ability to act. Recorded at Running Remote in Austin, Brian shares how companies can unlock speed and autonomy by creating transparent systems where roles are dynamic, authority is clearly defined, and people are trusted to lead without waiting for permission. He explains why most “empowerment” efforts fall flat, how limits actually expand freedom, and what it looks like when even the newest hire can shape the CEO’s responsibilities. From roundabouts to role maps, this conversation is packed with practical takeaways for leaders looking to future-proof their teams and ditch outdated command-and-control models. Empower the system.  Please join me in welcoming Brian Robertson to the Work 20XX podcast. Editor’s Note: Recorded 2025-April-30 at the Running Remote conference in Austin, Texas. Special thanks to Liam, Egor, Ana, and Team Running Remote. Brian Robertson: Authority, Clarity, Limits, System | Work 20XX podcast with Jeff Frick Ep49 from Running Remote YouTube - Click Here  https://www.youtube.com/watch?v=Vv7awiTqQQY&list=PLZURvMqWbYjmmJlwGj0L0jWbWdCej1Jlt  Transcript and Show Note - Click Here  https://www.work20xx.com/episode/brian-robertson-authority-clarity-limits-system-work-20xx-ep49 © Copyright 2025 Menlo Creek Media, LLC, All Rights Reserved   

Mindy Honcoop helps people grow, one micro dose at a time. As the founder of Agile in HR and a seasoned people leader, Mindy brings a unique lens as her path started in the juvenile justice system, working with kids, and figuring out how happiness, and being one’s best self at work, contributed to a child’s well being.  At Running Remote, Mindy emcee’d the outside stage for two days, absorbing insights, and sharing her own perspective on the evolving nature of leadership, work, and upskilling. In this episode, she shares how fractional roles work, her approach to growth and creating a people and skills roadmap, and then training her way out of the engagement, upskilling the internal team to take the business up a notch. Mindy has a laser focus on a market segment where she identified a gap she could fill. Micro dose change is just one secret she shared. Please join me in welcoming Mindy Honcoop to the Work 20XX podcast. Editor’s Note: Recorded 2025-April-30 at the Running Remote conference in Austin, Texas.  Special thanks to Liam, Egor, Ana, and Team Running Remote. Mindy Honcoop: Fractional, Upskill, Micro dose Change | Work 20XX podcast with Jeff Frick Ep48 from Running Remote #MindyHoncoop #AgileHR #MicrodoseChange #Fractional #Upskill #Microdose #Change  #FractionalLeadership #Upskilling #FutureOfWork #RemoteWork #PeopleOps #Digital #Distributed #Remote #Hybrid #Workplace #RunningRemote #LeadershipDevelopment #HumanCentered #WorkplaceTransformation #ContinuousImprovement #TeamCulture #Interview #Podcast #Work20XX YouTube  - Click Here  https://www.youtube.com/watch?v=Zc-JKzPVZMw&list=PLZURvMqWbYjmmJlwGj0L0jWbWdCej1Jlt   Transcript and Show Notes - Click Here  Mindy Honcoop: Fractional, Upskill, Micro dose Change | Work 20XX Ep48 - Work 20XX https://www.work20xx.com/episode/mindy-honcoop-fractional-upskill-micro-dose-change-work-20xx-ep48  

Justin Harlan wants you to move to Tulsa. But not just for the $10,000 check. He wants you to consider building your life in Tulsa. As Managing Director of Tulsa Remote, Justin leads a groundbreaking initiative to attract talented, remote workers to diversity Tulsa’s economic base beyond oil and gas with more knowledge workers. To grow greater Tulsa, as well as the newly transplanted community. Tulsa is also investing in ‘placemaking’ to increase the probability that these newest residents will stay for the long team. And it’s working. With over 3,500 people relocated and an 85% retention rate, Justin and team are hitting the right levers. People are coming for the incentives, they’re staying for the quality of life. Please join me in welcoming Justin Harlan to the Work 20XX podcast. And thanks Justin and Austin Remote for being active sponsors of Running Remote, hosting the welcome reception.  Recorded 2025-April-29 at the Running Remote conference in Austin, Texas. Special thanks to the Tulsa Remote team and our friends at Running Remote. Justin Harlan: $10K to Move, Stay for Community | Work 20XX podcast with Jeff Frick Ep47 from Running Remote #TulsaRemote #Talent #Distributed #Digital #Remote #Hybrid #RemoteWork #TalentAttraction #RelocationIncentives #CommunityBuilding #EconomicDevelopment #QualityOfLife #JustinHarlan #FutureOfWork #DistributedTeams #RunningRemote #PlaceBasedInnovation #HybridWork #DigitalNomads #Interview #Podcast #Work20XX  YouTube - Click Here  https://www.youtube.com/watch?v=mQCMEJBGsgg&list=PLZURvMqWbYjmmJlwGj0L0jWbWdCej1Jlt   Transcript and Show Notes - Click Here  https://www.work20xx.com/episode/justin-harlan-move-for-10k-stay-for-community-work-20xx-ep47  

Zach Boyette got a business class view of the world and decided to build a life, and company around the freedom to design one’s own life, not only for Zach the traveler, but all the employees, regardless of the design they choose, living anywhere in the world. As co-founder and CEO of Galactic Fed, Zach leads a 100% remote, 150-person global marketing agency. They designed the company from the bottom up around the principle of giving agency to employees to design they life they want to lead. At work, at home, and in their communities.  Built on a foundation of documentation, writing things down, no single point of failure. They’ve developed blueprints to describe in detail how to do various projects, from kicking off a client engagement, to interviewing new candidates.  And time together, the focus is on fun. Show and Tell, Games, and more. Since the work is digital, together time is used to strengthen the human connections.  Please join me in welcoming Zach Boyette to the Work 20XX podcast. Where we’re reminded yet again, that it’s better to be one in a million, than one of a million.  Thanks again Zach. Recorded 2025-April-29 at the Running Remote conference in Austin, Texas.  Special thanks to Liam, Egor, Ana, and Team Running Remote. Zach Boyette: Remote, Design, Freedom, Games | Work 20XX podcast with Jeff Frick Ep46 from Running Remote YouTube - Click Here  https://www.youtube.com/watch?v=75Q077l_SRc&list=PLZURvMqWbYjmmJlwGj0L0jWbWdCej1Jlt   Transcript and Show Notes - Click Here  https://www.work20xx.com/episode/zach-boyette-remote-design-freedom-games-work-20xx-ep46  

Phil Kirschner returns to Work 20XX with a fresh perspective on how we actually get work done, and exploring a concept he calls “vibe officing.” And yes, it’s a verb. As Phil puts it, “technology should help us be more human,” navigating between spaces, people, and pulse moments with greater flow and fewer barriers. Sitting face to face from Running Remote in Austin, Phil shares practical insights for leaders navigating change for their teams and organizations, culture shifts, and compliance challenges, with an update on New York City’s Local Law 97.  Please join me in welcoming Phil Kirschner back to the Work 20XX podcast from Running Remote. As founder of PK Consulting, former McKinsey expert, and veteran of WeWork’s meteoric ride, Phil has seen firsthand how organizations build, adapt, and sometimes stall. His new newsletter, The Workline, has quickly become essential reading for workplace strategists, changemakers, and executives trying to align culture, operations, and experience. We dug a little deeper into a few choice editions.  Thanks again Phil. Recorded April 24, Running Remote, Austin Special thanks to Liam Martin, Egor Borushko, Ana Maria Bennett & Team Running Remote Phil Kirschner v2: Vibe, Pulse, Transparency, Nudge | Work 20XX podcast with Jeff Frick Ep45 from Running Remote YouTube - Click Here   https://www.youtube.com/watch?v=vNfo6fLWjSM&list=PLZURvMqWbYjmmJlwGj0L0jWbWdCej1Jlt Transcript and Show Notes - Click Here  https://www.work20xx.com/episode/phil-kirschner-v2-vibe-pulse-transparency-nudge-work-20xx-ep45