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Too often business leaders are forced to choose between the needs of their company and the needs of their employees. It’s a lose/lose scenario leaving managers burned out and workers seeking other opportunities. At Work for Humans, we believe work can be designed differently. When you design work like products people love, your company wins. Work becomes irresistible, employees passionately buy into their roles every day, and your company takes measurable strides towards your vision.
120 Episodes
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As AI and automation reshape the workforce, the traditional way we pass down critical skills is under threat. Junior workers are losing the opportunity to learn directly from experienced mentors, putting essential human abilities at risk. Matt Beane, a leading researcher in machine intelligence, has spent a decade investigating this problem. In his latest book, The Skill Code, Beane uncovers the hidden dynamics of expert-novice relationships and explains why preserving these bonds is crucial ...
On Work for Humans, we explore what people truly seek from their work. A recurring theme we have found is the desire for puzzles to solve. In today’s episode, we chat with a puzzle expert and creator to uncover the elements that make a compelling puzzle and how we can apply these principles to create work that people genuinely love.Jasen Robillard’s career has evolved from engineer to product specialist, geological mapper, and now, jigsaw puzzle creator. He is the founder of Stumpcraft, a Can...
From managing crises to ensuring compliance and safety, HR professionals are often the first responders in the workplace. Julie Turney, an HR specialist with over 15 years in the field, found herself so focused on supporting others that she became depleted and burned out. Drawing from her journey and research, Julie now dedicates her work to creating positive workplace cultures and fostering employee engagement, especially in the face of burnout, compassion fatigue, and vicarious trauma. Juli...
Marty Cagan was ten years into his engineering career when he began questioning the purpose of his work. Frustrated with the products he was building, he wondered why they were necessary—but soon, he realized that asking "why" was the job of the product manager, not the engineer. So, he became one. Not just any product manager, but a leading expert in the field. Now, through Silicon Valley Product Group, Marty helps companies transform the work behind their products to build meaningful result...
1Work for Humans has long advocated for employees to be seen as customers, but we've faced resistance from traditional programs that churn out MBAs focused on profits and the bottom line. This perspective overlooks a critical point: companies risk losing money and innovation if they don’t put employees at the center of their decisions. In a surprising turn, author and professor Stephan Meier has partnered with Columbia Business School to release The Employee Advantage. Through detailed case st...
Work for Humans has always been about designing with the employee in mind, but many designers mistakenly focus on objects rather than the actions those objects should create. This leads to falling back on traditional roles and routines when there is actually more choice out there. Inspired by the power of designing for action instead of things, WFH connected with Stephanie Goia and Melanie Kahl—two design strategists dedicated to human-centered organizational design. Together, they’re creatin...
Architecture has traditionally centered on buildings, often overlooking the most crucial element—people. Urban designer Blaine Merker sees this as a missed opportunity. As Partner, Director, and Head of Climate Action at the Gehl research consultancy, Blaine aims to shift the industry’s focus. By guiding companies to adopt community-centered design practices, he’s working to transform urban spaces, ensuring that people—not just structures—are at the heart of every project.In this episode, Dar...
Remote, hybrid, and from-home work options are here to stay, but there’s more to work flexibility than just location. Leadership advisor and author Brian Elliott has found that most employees want more control over their work, from when they work to how their success is measured; It’s time to redefine and fully embrace flexible work. In his recent book, How the Future Works, Brian provides a blueprint for using flexible work to truly unlock individual potential. Brian Elliott has over two dec...
Hundreds of thousands of college graduates were promised that more learning meant more earning – but they’re now facing a harsh new reality. AI, outsourcing, and a shifting economy have created an oversupply of educated workers, leading to widespread feelings of betrayal and crushing student debt. Human capital is not delivering on its promise. Phillip Brown, a distinguished sociologist, author, and professor, is on a mission to redefine human capital in an age of new technology and limited q...
We tend to use the word ritual to talk about everyday routines. For instance, we have our ritualistic cup of coffee in the morning. But rituals are much more than just repetitive actions. True rituals carry deep meaning, emotion, and a promise of transformation.As a professional ritual designer, Tiu De Haan has designed rituals in countless forms. She took on the heavy task of designing a ritual to unite families of organ donors with organ recipients. She designed a ritual to help a man reach...
In the modern workplace, constant change is the norm. One week, teams are navigating a new project management system; the next, they need to adapt to a new organizational chart. Even office layouts seem to change overnight to match the company’s latest pivot. While change may be the new normal, leadership expert Ashley Goodall questions its true benefits. In his latest book, The Problem with Change, he highlights the pitfalls of constant change and advocates for the pursuit of stability inste...
Industrial capitalism has treated workers like marionettes breaking down work into discreet, disconnected, repeatable actions. It loves uniformity and people who do what they're told. Seth Godin’s new book, The Song of Significance, challenges us to break free of these limiting mental models, many of which are still baked into how we work.Seth Godin is an author, entrepreneur, and marketing expert whose past clients include AOL, Microsoft, Penguin, and Random House. His 20 bestselling b...
The last two financial crises resulted in recessions, financial market instability, and high unemployment rates, but one group of companies proved resilient. Benefit Corporations – businesses that balance profit with social and environmental impact – experienced crisis attrition rates of less than 5%. Bart Houlahan, a co-founder of B Lab, joins Work for Humans to share why companies that invest in people outperform in their field. Bart Houlahan is Partner at Irrational Capital, the first firm...
Most of us have preconceived notions about work, workers and employment that are so fundamental to how we think that we don’t notice them. The thing is, such preconceptions shape how large parts of society understand and solve problems. So when a problem is poorly framed, some potentially great solutions can’t be heard. In a previous episode we heard from Nathanial Kendall Taylor, CEO of the Frameworks Institute describing how his company helps non profits reframe problems in orde...
Christine Renaud always felt destined to be a teacher, but after training in education, she came to a disturbing realization – traditional schools were not created to develop students effectively. Determined to better support students’ learning, growth, and happiness, Christine founded Braindate, a pioneering technology company that has created transformative conversations and experiences for over a million participants in 100 countries.Christine is a distinguished keynote speaker, Startup Ca...
Despite their revolutionary zeal, followers of Marx have failed to create real economic democracies, frequently ending up with one-party systems that mirror the capitalist structures they sought to overthrow. A compelling alternative exists: a modern vision for economic democracy and employee-owned cooperatives. By examining the historical missteps and unveiling innovative approaches, we discover how true democratic firms can thrive today.David Ellerman is a distinguished economist, philosoph...
Kentaro Toyama spent a decade designing technologies to fight global poverty and improve education and health. As co-founder of Microsoft Research India lab, he made a troubling discovery – innovative technologies can’t create change on their own. Realizing that social progress depends more on people than on the technology they use, Kentaro became a self-proclaimed “geek heretic” who now teaches others the importance of putting people over tech. Kentaro Toyama is W.K. Kellogg Professor of Com...
Work for Humans wants to understand what people want from work – but every perspective is different. One person’s dream job is another person’s nightmare, making it challenging to define fulfilling work. Derek Sivers captures this struggle in his book, How to Live, which presents 27 drastically different yet equally valid life views. Through his work, Derek guides others in shaping their own meaningful and unique lives. Derek Sivers is an author, entrepreneur, and speaker known for founding C...
Paul Zak has been on a quest for two decades to understand the neuroscience of human connection, human happiness, and effective teamwork. From the Pentagon to Fortune 500 boardrooms to the rainforest of Papua New Guinea, Paul’s research has now led him to found Immersion Neuroscience, the first company to track and measure real-time immersion in experiences. His latest book, Immersion, uses 50,000 brain measurements to show readers how to create high-impact marketing, entertainment, training,...
Matt Higgins was a struggling teen, working at McDonald’s for $3.75/hr to put food on the table for his ailing mother. When he saw the pay increase offered to college students, he decided to do something unorthodox; he dropped out of high school, got his GED, and enrolled in college. Adults tried to talk him out of it, but Matt knew this was the right choice for him.This was Matt's first "burn the boats" moment, but it wasn't his last. In fact, Matt believes this burn-the-boats mindset has de...
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