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Host Steve Smith, Managing Director of Growth at Rep Cap and author of the Work Tech Weekly e-newsletter, offers a weekly inside look at what’s really going on in the Work Tech industry. Steve talks with tech company founders, executives, investors, influencers, and analysts about the whole messy gamut of AI, HR tech, funding, acquisitions, and the strange little signals that say more than the headlines.
The WTW Podcast is built for people who want context fast and don’t need everything sanded down to sound polite. The conversations are candid, sometimes messy, and usually useful. If you’ve ever thought, “That’s not the part they should be focusing on,” you’ll feel right at home here.
The WTW Podcast is built for people who want context fast and don’t need everything sanded down to sound polite. The conversations are candid, sometimes messy, and usually useful. If you’ve ever thought, “That’s not the part they should be focusing on,” you’ll feel right at home here.
42 Episodes
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AI was sold to workers as a replacement plan, and plenty of companies stopped investing in their people while they waited to see if it came true. Achievers CEO Scott Landers and Chief People & Culture Officer Hannah Yardley argue the people never left, and that companies that sidelined employee engagement strategies will feel it once AI spending has to prove its ROI.
They also talk about why Achievers doesn’t have a Chief AI Officer, and how one of the company’s least recognized values became its fastest-growing one in the same year revenue growth doubled
For a long time, the only way to keep growing your career was to manage people, so plenty of great individual contributors took a job they never wanted and got almost no help doing it. Rising Team founder and CEO Jennifer Dulski thinks companies can now fix both problems, and end up with fewer managers who chose the role.
She also talks about why cohort-based manager training only lands for about a third of the room, and how “super managers” are leading 10 or 20 direct reports with AI handling the administrative work.
JD Peterson thinks survey fatigue is a myth, and that employees will keep answering every employee engagement survey you send as long as they see something happen afterward.
The Chief Marketing Officer at Perceptyx explains why his company shifted from running surveys to helping companies act on the results, and what happened when Perceptyx tested how well AI understands employee comments. He also talks about why everyone slapping AI on their marketing has him toning down his own, and where AI sales outreach tools go wrong when nobody checks what they’re sending.
Ben Brooks will bet you that no mid-market executive would call their manager bench “pretty strong.” The founder and CEO of PILOT joins Steve Smith to explain why leadership only multiplies the management underneath it, and why AI is turning decision making into the biggest bottleneck middle managers face.
When a candidate asks to have their data deleted, Somen Mondal says the typical company has no idea what to do. The Co-Founder and CEO of Amp explains why compliance separates the AI hiring tools that hold up from the ones that only look good in a demo. He also gets into how AI regulation now varies by state and country, and why bias testing has to change for LLMs.
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